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One-day connected forum and workshops
13-14 June 2012, Citigate Central, Sydney
$1495 + GST
Before 11 May 2012
(Save $200)
Hear from our expert
panel of speakers:
Qantas Airways
Change Management Institute
Carbon Group Change Consultants
Department of Primary Industries (VIC)
PwC Australia
Ausgrid
www.arkgroupaus t ra l ia .com.au
|Strategy|
Leadership|
Culture
|
Communication
|
Employee
En
gagement|
Post-forum workshops Thursda, 14 June 2012
Helen Palmer, Principal Consultant,RHX Group
[A]
[B]Being a change-savvy team
Mimi Lee, Organisational Change Management
Consultant, Hewlett Packard
Organisational change management: the rewards of
effective communication
Produced By:Supported By:
Achieving an Organisational Evolution through
Change Management
Involve and work with the resistors Ignore and work around the
resistors
Victoria Keesing, Partner, PwC
Australia
Victoria is a Partner in Advisory Practice
and specialises in performance
improvement and organisational change.
She has over twenty years experience
undertaking large scale change projects
across a large number of industry
sectors including Finance, Transport and
Government. .
Lorna Treutlein, Change Consultant
within Professional Services
Lorna is a senior change manager with 20
years' experience delivering change projects
.With experience in the public sector and
private industry, Lorna has worked for leading
organisations in professional services and
finance including KPMG Australia, AMP, NAB,
St George, CBA and Aussie Home Loans.
Forum eaturing an interactie debate:Dealing effectively with
resistance to change
|Strateg
y|
Leadership|
Culture
|
Communication
|
Employee
Engagement|
#change
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Achieving an Organisational Evolution throughChange
Management
CONNECTED FORUM Wednesday,13 June 2012
ganisations constantly find themselves undergoing change and
moving throughnsitional periods, so it is therefore crucial to know
how to actively and effectivelynage the change process to ensure
that all objectives are met and that business
ntinues to function efficiently.
order to see change initiatives through successfully, those
responsible form need to first identify a strategy that will work
for their particular situation and
d the best means of implementing it. Beyond that they must
effectively utilisemmunication frameworks and seek to actively
engage the organisation andvelop a culture conducive to change.
It is also important to have the leadership of the organisation
onside, to helpminimise and negate any barriers to change.This
forum will provide practical insights on how to deal with these
challenges andwill assist you with:
Devising change management strategies that match organisational
objectivesLinking communication strategies with change
initiativesOvercoming roadblocks to change and effectively engaging
the organisationEngaging the support of organisational leaders and
developing change championsImplementing new processes during and
after change to ensure a smooth
transition
:30 Registration and refreshments
:00 Chairpersons opening remarksTheodora Zourkas, Independent
Organisational DevelopmentExecutive
:15 Making change management an organisational priority
Why organisations need to focus on their ability to manage
change,from the boardroom down
Aligning organisational change management capability to
businessstrategy and agility
Understanding industry benchmarks and key change measures
Caroline Perkins, Director, Carbon Group Change Consultants;
President and Spokesperson, Change Management Institute
0:00 Implementing a change strategy
Identifying a strategy that will work for your particular
situation andfinding the best means of implementing it
Effective strategies for communicating change to individuals,
teamsand the organisation as a whole
Embedding change in the company processes and culture
Victor Zalakos, Change and Communications Consultant
0:45 Morning refreshments and networking
1:15 Engaging employees in the change process a Department
ofPrimary Industries case study
Demonstrating the need for change
Changing attitudes, behaviours and culture around change
Providing training and support to employees
Stacey Walton, Manager Organisational Change,Department of
Primary Industries (VIC)
2:00 Interactive debate: Dealing effectively with resistance to
changeThe debaters will each pt forward their arguments about
dealing with
resistors, and then the floor will be opened to questions from
the audience.
The best way to deal with resistance to change is to involve
theresistors and work with themDebater: Victoria Keesing,
Partner,PwC Asaia
The best way to deal with resistance to change is to ignore
theresistors and work around themDebater: Lorna Treutlein,Cae Cosa
wii Poessioa Sevices
Facilitated by:Theodora Zourkas,Idepede Oaisaioa Deveope
Eecive
1:00 Networking lunch
2:00 Managing change from the top: The role of leadership an
Ausgrid case study
Employee engagement: involving top management in selling
andcommunicating change
Enforcing change governance: ownership and accountability
Change champions: vehicles for success
Communicating responsibly: clear and visible feedback and
escalationpaths
Continuous improvement: what comes after?
Maree Slater, Executive General Manager- Human Resources,
Ausgrid
2:45 Developing a strategic communication roadmap for change
businesscase studies
Incorporating a communication plan in your change strategy
Devising a communication timeline that coincides with crucial
points inthe change process
Targeting communication, including the impact of language
Rebecca Keith, Senior Change Manager, Specialising in Private
&Institutional Banking and Finance
3:30 Afternoon refreshments and networking
4:00 Reviewing and evaluating the change process a Qantas
AirwaysTransformation case study
Examining the dynamics that contribute to the success or failure
ofchange and transformation initiatives in your organisation
Recording the learnings and making them available for future
reference
Measuring your organisations evolution after restructuring
Johanne Parniczky, Executive Manager Change,
WorkplaceTransformation, Qantas Airways
4:45 Chairpersons closing remarks and end of connected forum
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POST-FORUM WORKSHOPS -Thursday, 14 June 2012
About the workshop:
Communication plas a piotal role in engaging our people on the
change journe, especiall during periods o uncertaint. An eectie
communication campaign can
greatl strengthen the trust and relationship between aected
emploees and the project, inuence our ke stakeholders, and support
the rest o project and change
ctiities to ensure a successul project delier. The session will
include an oeriew and hands-on case studies actiities or the
participants.
Take awas rom this workshop include:
Oerall understanding o how communication actiities fts into
organisational change management and complement the oerall project
actiities
Outline o what should be included in a tpical communications
strateg and plan, including ke communication actiities and
channels
Be able to produce a sample communications plan in a practical
exercise
About our workshop leader:
Mimi Lee is a Senior Organisational Change Management Consultant
within a top-tier consulting practice. With demonstrated experience
in deeloping and
executing eectie change and communication strategies or large
scale global projects, Mimis primar expertise is in organisational
design, leadership
deelopment, organisational culture, stakeholder engagement,
communications, as well as acilitating training and workshops.
About the workshop:Managing change is both a proessional
expertise and a aluable skill or eer indiidual. As organisations
seek to respond to constant change, there is a need to grow
inter-
nal capabilit or dealing with change.
What attributes, expertise and knowledge can be cultiated b
Managers and team members to acquire a change-sa disposition? And
how do ou know when ou need
more than a basic approach and need to call in a proessional
expert? In a highl interactie session, ou will experience actiities
and explore rameworks to increase our
generalist abilit in shaping and making change at the local
leel, and participating in enterprise change.
Organisational change management: the rewards o eectie
communication
Registration: 9.00 am
Workshop time: 9.30 am - 12:30pm
Facilitated b: Mimi Lee, Organisational Change Management
Consultant, Hewlett Packard
A
Being a change-sa team
About our workshop leader:Helen is a organisational change and
learning acilitator. She helps organisations make the most o their
people, knowledge and inormation to grow their
capabilit.
With 20+ ears applied experience, Helen has shaped and
acilitated inormation and knowledge-related change in large and
small organisations inNew Zealand and Australia. Helen is
passionate about enabling micro changes that empower the bottom and
middle leels o organisations. She is also a
member o the Change Management Institute.
Registration: 1.00pm
Workshop time: 1.30 pm - 4.30pmFacilitated b: Helen Palmer,
Principal Consultant,RHX GroupB
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Achieving an Organisational Evolution through Change
Management
Event venue and accommodation
Preferential rates are available at the Citigate Central
Sydney.
Please contact the hotel directly to make your
reservation,quoting Ark Group Australia as your reference.
Citigate Central Sydney169-179 Thomas Street
Sydney NSW 2000
+61 (02) 9281 6888
http://www.mirvac.com
Sponsorship or Exhibition Opportunities
If you are interested in sponsoring or exhibiting at this
event
please contact Ark Group Australia on:
Phone: 1300 550 662
Email:[email protected]
Bookings can be submitted at any stage prior to the1.event,
subject to availability. A limited allocation is beingheld and
booking early is therefore recommended. Inthe event of the booking
not being accepted by ArkGroup Australia the total amount will be
refunded.Payment must be received in full prior to the
course.2.
All speakers are correct at the time of printing, but are3.
subject to variation without notice.If the delegate cancels
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to the followingcancellation charges:
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between 45 and30 days prior to the event, a 20% cancellation
feewill be charged.
For cancellations received less than 30 days prior tothe event,
the full delegate rate must be paid and norefunds will be
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All bookings submitted by e-mail, fax, or over the5.telephone
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Australia will not be held liable for7.
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or variation of the programme.
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