15
IA/13 14 July 2006 UNITED NATIONS DEPARTMENT OF ECONOMIC AND SOCIAL AFFAIRS STATISTICS DIVISION Seminar Creation, Recognition and Valuation of Intellectual Assets New York, 13 – 14 July 2006 United Nations, Conference room 6 Brands and marketing investments Joanna Seddon Millward Brown Optimor.

IA/13 UNITED NATIONS DEPARTMENT OF …unstats.un.org/unsd/nationalaccount/workshops/2006/newYork/ia13.pdf · IA/13 14 July 2006 UNITED NATIONS DEPARTMENT OF ECONOMIC AND SOCIAL AFFAIRS

Embed Size (px)

Citation preview

IA/13 14 July 2006

UNITED NATIONS DEPARTMENT OF ECONOMIC AND SOCIAL AFFAIRS STATISTICS DIVISION

Seminar Creation, Recognition and Valuation

of Intellectual Assets

New York, 13 – 14 July 2006

United Nations, Conference room 6

Brands and marketing investments

Joanna Seddon Millward Brown Optimor.

1

1 Millward Brown Optimor

2 Millward Brown Optimor

0

100

200

300

400

500

600

1978 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010

"Irrational exuberance"

Intangibles

Book value of equity, indexed

Intangible assets account for a growing proportion of shareholder value

Market Capitalization of the S&P 5001978-2005 – (Index 100 = book value of equity) Dot-Com

bubble

Sources: S&P; Bloomberg; MB Optimor analysis

2

3 Millward Brown Optimor

Brand contribution to financial value varies by industry—overall one third is attributable to brand

Source: Millward Brown Optimor analysis

Brand contribution index: industry examplesGlobally, by industry

Luxury

Goods

Bottled

beer

Consum

er ele

ctronic

s

White go

ods

Telec

ommuni

cation

s

Finan

cial se

rvices Utilit

ies

Retail p

etrol

Bulk c

hemica

ls

80–95%

75-85%

50-70%

30-50%

8-20%

5-10%

12-25%

15-50%15-40%

4 Millward Brown Optimor

Businesses with strong brands command higher share prices

0

50

100

150

200

250

300

350

400

Jan-95

Jul-95

Jan-96

Jul-96

Jan-97

Jul-97

Jan-98

Jul-98

Jan-99

Jul-99

Jan-00

Jul-00

Jan-01

Jul-01

Jan-02

Jul-02

Jan-03

Jul-03

Jan-04

Jul-04

Indexed Share Price of Branded and Unbranded Companies

Source: Proprietary WPP BrandZ™ brand strength data

Strong Brands

Weak Brands

3

5 Millward Brown Optimor

What is a brand?

Brand = Identity + ReputationIdentityn A clear and simple mark, with concrete and legally

defensible attributes

ReputationnA set of associations in the mind of customers which

lead them to prefer it over competitors above and beyond purely rational considerations

6 Millward Brown Optimor

How does brand create value?

nThrough the customer experience:Ä The points at which the company interacts with customers and

potential customers

nThese include Marketing and Non-Marketing related activitiesÄ Traditional marketing activities: visual and verbal

communications

Ä All the physical operations of the business

nBrand establishes a non-rational hold over the buying behavior of the consumer.Ä This creates a pact between consumer and the company, which

guarantees a flow of future sales and profits.

nA brand has the unique ability to transfer customer loyalty Ä Between product, services and categories over time and to separate it

from the tangible activities of the company.

4

7 Millward Brown Optimor

Brands impact key value drivers

Revenue Growth Rate

EBITDA Margin

Cash Tax Rate

Working Capital Investment

Capital Expenditure

Competitive Advantage Period

Cost of Capital

Ensure levels and securityof demand, greater market share

Command premium pricing, improve supplier terms

Reduce tax rate through internallicensing

Lower staff acquisition costs, increase productivity and retention

Reduce capital cost of entry intonew categories

Create differentiation, overcome commoditization

Reduce overall business risk,lower WACC

8 Millward Brown Optimor

What is brand valuation?

“The concept that brands are valuable assets which should be invested in, tracked and expected to perform like any other financial asset.”

5

9 Millward Brown Optimor

No

Yes over UEL or no if indefinite life

UEL or Indefinite

No

YesNo

Netherlands

No

Yes over UEL but not > 10 years

UEL,Maximum5–10 Years

Yes

YesNo

Japan

Yes

Yes over UEL or no if indefinite life

UEL or Indefinite

No

YesYes

Australia & NZ

Yes

Yes over UEL or no if indefinite life

UEL or Indefinite

No

YesYes

France

YesNoYesNoDo brands have a limited economic useful life?

NoNoNoNoRevaluation above carrying amount?

Yes over UEL but not > 10 years

Yes over UEL or no if indefinite life

Yes over EUL

Yes over UEL or no if indefinite life

Do brands need to be amortized**?

UEL, Maximum4–10 Years

UEL,Rebuttablepresumption of 20 years, may be indefinite

UEL,No maximumbut not indefinite

UEL* or Indefinite

Amortization period

YesNo

YesNo

YesNo

YesNo

Separate recognition• Acquired• Internal

Germany

UKFRS 10

IASIAS 38

U.S.FAS 141

The old picture—a multitude of accounting standards for brands

10 Millward Brown Optimor

The new picture—accounting standards are converging but are still marked by asymetry

NoNoDo brands have a limited economic useful life?

Yes?NoRevaluation above carrying amount?

UEL,No maximumbut not indefinite

UEL* or IndefiniteAmortization period

YesNo

YesNo

Separate recognition• Acquired• Internal

EU & ROWIFRS 3

U.S.FAS 141 & 142

6

11 Millward Brown Optimor

Approaches to brand valuation

Cost based

Market based

Royalty relief

Economic use

Measures investment cost, not value creation

External to the business Value based on prior transactions

External to the business Value based on comparables

Internal to the business Measures how brand creates value at the customer level

12 Millward Brown Optimor

Risks attached to a purely accounting view of brands

Hewlett Packard:

Ä 2002 acquired the Compaq name and put it on the balance

sheet for $1.422 billion. since under FAS 141 and 142 it

cannot be amortized, it remains there at just under 2% of the

Company's total assets

Ä Meanwhile, HP has practically discontinued use of the

Compaq brand, which is generating virtually no real value.

7

13 Millward Brown Optimor

Managing the brand as a financial assetWe use brand valuation for strategic and management purposes

• A strategic tool for making rational decisions about brand investments

• A recognised and reliable way to link brand to business financials

• Identifies how the brand drives value

• Identifies opportunities to increase the value of the brand

• Estimates the ROI from brand investment

14 Millward Brown Optimor

Linking brand and marketing to business financials

TV Marketing Investment

Shareholder Value

Direct Impact

Financial Impact

Retu

rn o

n br

and

and

mar

ketin

g in

vest

men

t

Promotions Internet OutdoorRadio Print

Retention/Loyalty Win BackAwareness/

ConsiderationCustomer Acqusition

CorporateReputationBrand Equity

MarginVolume

Increase CashFlows

MarketLeverage

CustomerExperience

PR

8

15 Millward Brown Optimor

BRANDZ™ - a global database of brands

n The WPP global brand equity study n 20,000 brandsn 30 countriesn 1998 - 2005+

n The WPP global brand equity study n 20,000 brandsn 30 countriesn 1998 - 2005+

BRANDDYNAMICSBRANDDYNAMICS

16 Millward Brown Optimor

Loyalty thinking sits at the heart of BrandZ

Presence

Relevance

Performance

Advantage

Bonding

Do I know about it?

Is it appropriate for me?

Is it satisfactory?

What is it admired for?

Can anything else beat it?

9

17 Millward Brown Optimor

We find the greater the loyalty the higher the share of wallet

Weak relationship/Low share of category

Strong relationship/High share of category

Presence

Relevance

Performance

Advantage

Bonding

18 Millward Brown Optimor

17%26%23%32%38%38%

64%83%

43%47%27%33%34%30%21%8%

% BrandsGaining Share

% Brands Losing Share

BrandZ is a predictor of revenue growth

OlympicClassic

Little Tiger

Specialist

Defender

Fading

Clean Slate

Weak

10

19 Millward Brown Optimor

How Brand Value is calculated

BrandValue = X X

CorporateEarnings

IntangibleEarnings

AllocatedIntangibleEarnings

$

$

$ %Step1:Intangible Earnings

Step 2:Brand Contribution

Step3:Brand Multiple

Intangible corporate earnings are allocated to each brand in each country based on revenue estimates

Data Sources:

The portion of intangible earnings attributable to the brand is identified based on the strength of the brand's relationship with consumers

Data Sources:

A brand earnings multiple is calculated based on market valuations, the brand’s risk, and its growth potential

Data Sources:

MOur methodology uses three key components

20 Millward Brown Optimor

Note: Coca- Cola includes both Coke and Diet Coke / Coca-Cola Light, it excludes all other brands of The Coca-Cola Company. Coca Cola’s Brand entire brand portfolio is worth $64bn

Sources: BRANDZ T M, Company reports, Euromonitor, MB Optimor analysis

Global Top 30 most valuable brands

30,201Toyota Motor CorpToyota10

31,028Citigroup IncCiti9

36,084International Business Machines CorporationIBM8

37,445Google IncGoogle7

37,567Wal-MartWal-Mart6

38,510Altria Group, Inc. Marlboro5

39,168China Mobile (HK) LimitedChina Mobile4

41,406The Coca Cola CompanyCoca Cola3

55,834General Electric Company GE (General Electric)2

62,039Microsoft CorporationMicrosoft1

Value in $mParentBrand#

11

21 Millward Brown Optimor

Global Top 30 most valuable brands (continued)

15,532Tesco PLCTesco3015,976Apple Computer, Inc.Apple2917,801DaimlerChrysler AGMercedes2817,832The Gillette CompanyGillette2718,303Dell Inc.Dell2618,780American Express CompanyAmerican Express2519,479LVMHLouis Vuitton2419,518NTT DoCoMo IncNTT DoCoMo2319,551Telecom Italia Mobile SpATIM2219,732Hewlett-Packard CompanyHP2120,922Cisco Systems, Inc.Cisco2021,829United Parcel Service, Inc.UPS19

22,232The Walt Disney CompanyDisney1823,820BMW AGBMW1724,072Vodafone Group PlcVodafone1625,156Intel Corporation Intel1526,538Nokia CorporationNokia1427,312The Home Depot, Inc.Home Depot1328,155Bank of America CorporationBank of America1228,985McDonald's CorporationMcDonald's11

Value in $mParentBrand#

Sources: BRANDZ T M, Company reports, Euromonitor, MB Optimor analysis

22 Millward Brown Optimor

A small selection of companies using brand valuation

Note: some of this work was done by team members while at other companies

12

23 Millward Brown Optimor

Why are they doing it?

Ä To measure the economic value of branding

Ä A quantitative, fact-based measurement of the brand position

Ä To know the return on investment in brand and marketing

Ä For brand and marketing budget allocation

Ä To rationalize a brand portfolio or change a brand name

Ä For input into brand positioning and marketing messages

Ä To create a brand scorecard, KPIs and tracking system

Ä For brand licensing

Ä To institute "global mobility"

Ä For balance sheet reporting and compliance

Ä In M&A or before an IPG

24 Millward Brown Optimor

Leveraging research, we can identify the role of brand in driving demand

Rewards

Convenience

Keep track of my money

Empowerment

Reliable & Trustworthy

Reputation

Customer service

Fees & rates

Security

Additional benefits

Domestic Acceptance

International Acceptance

Relationship with the bank

Partnerships

Card design

Is a leader

Overdraft protection

Relative Importance Brand Impact

Example: Credit card usage

Note: While this analysis is based on actual client work, the data and results have been changed and/or disguised to respect client confidentiality

n The research allows us to identify the revenue and profit attributable to the brand

n By assessing the impact of marketing activities on these metrics over time, we can calculate brand ROIs

13

25 Millward Brown Optimor

Brand valuation can be used to identify sources of value and the touchpoints at which investment will have the most impact

Brand Value

10%

20%

20%

50%

Technology leadership

Product features

• Ease of Use• Customization• Value

Service Quality

• Problem Handling• Systems support• Billing

Customer facing employees

• Account reps• Call centers• Specialists

• New products & services

• Rate of introduction

Innovation

Service

Relationship

Quality

26 Millward Brown Optimor

Marketing builds the brand asset and drives short term sales

Longer-term sales & profits

Short-term sales & profits

SHAREHOLDER VALUE

Advertising

On-line

Direct

Promotions

Sponsorship

PR

Dealer Network

INVESTMENTS

Etc.

Purchase Decison

Purchase Decison

Brand Relationship

Brand Relationship

14

27 Millward Brown Optimor

Only one common currency….

28 Millward Brown Optimor