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IBM

Handbook for BAO Technical Panels

V 15.0

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IBM

BAO strongly supported by Research and SWG

• Approx. 8200 BAO Practitioners.

• Industry points of view

GBS Services

BAO Strategy

Advanced Analytics and Optimization

Business Intelligence & Performance Management

Enterprise Information Management

Enterprise Content Management

SWG Products

Cognos

FileNet

iLog, SPSS

Infosphere, MDM and Information Server

• Over $10B in software investments and acquisitions

• New Acquisitions:• OpenPages (Integrated risk

management solutions), Initiate (Master data management solution), Netezza (Data warehousing and analytics Appliance), Algorithmics (Risk Management solution)

IBM Research

• 60 years of research• 8 labs collaborating with

services teams, clients and academic institutions

• Largest math department in private industry

• 17 consecutive years of patent leadership

• Watson, Big Data

Research Advisors

Analytics Patents

First of a Kind

Analytic Research Assets

(COBRA, DIOS, TACS, etc)

Gartner ranks IBM as Leader in:• Business Intelligence and Performance Management• Data Integration• Master Data Management• Database Archiving• Big Data

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IBM

Our BAO Offerings

BAO Strategy

Business Intelligence & Performance Management

Advanced Analytics and Optimization

Enterprise Information

Management

Enterprise Content

Management

• BAO Strategy BAO Strategy and Roadmapand Roadmap

• BAO Process BAO Process ImprovementImprovement

• BAO GovernanceBAO Governance

• BIPM Vision & BIPM Vision & RoadmapRoadmap

• Dashboards & Dashboards & ScorecardsScorecards

• Planning, Planning, Budgeting, & Budgeting, & ForecastingForecasting

• Business Business Analytics & Analytics & ReportingReporting

• Analytic Analytic ApplicationsApplications

• Advanced Advanced AnalyticsAnalytics

• Analytic Analytic ApplicationsApplications

• Predictive Predictive ModelingModeling

• Business Business OptimizationOptimization

• VisualizationVisualization

• EIM EIM Architecture Architecture and Data and Data WarehousingWarehousing

• Data modeling Data modeling and Industry and Industry modelsmodels

• Data Data Integration Integration

• Information Information GovernanceGovernance

• Master Data Master Data ManagementManagement

• Document & Document & Records Records ManagementManagement

• Web 2.0 / Web Web 2.0 / Web Content Content ManagementManagement

• Digital Asset & Digital Asset & Rights Rights ManagementManagement

• Archiving & Archiving & Record Record ManagementManagement

Skills available in Global DeliverySkills available in Global Delivery

Currently not practiced in Global DeliveryCurrently not practiced in Global Delivery

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IBM

GD BAO Key Capability Areas

BAO StrategyBI & Performance

ManagementAdvanced Analytics

and Optimization

Enterprise Information

Management

Application Design and Development

Application Architecture, Information Architecture, Solution Architecture

Application Support and Maintenance

Enterprise Content

Management

Requirements Analysis

TO

OL

S &

SO

LU

TIO

NS

OF

FE

RIN

GS

SE

RV

ICE

S

SSRS

FILENETCOGNOS

SSAS

SSISSSIS

MDM Initiate

COGNOS

Infosphere MDM Server for PIM

Infosphere MDM Server

Industry ModelsIndustry Models

Testing

OpenPages

Algorithmics

BVAs

IBV

Application Architecture, Information Architecture, Solution Architecture

Requirements Analysis

Application Support and Maintenance

Application Architecture, Information Architecture, Solution Architecture

Requirements Analysis

Testing

Application Support and Maintenance

Application Architecture, Information Architecture, Solution Architecture

Requirements Analysis

COGNOS

IBM InfoSphere BigInsights

IBM InfoSphere Streams

Industry ModelsOptim

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IBM

BAO India GDC Leadership team

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IBM

Technical Interview Process Flow Chart

Pre-screening of candidate’s profile based on skill and following details

If candidate is selected, technical round of interview is done.

This is followed by PDM interview.

Candidate can be “Selected”, “Rejected” or put on hold..

If selected, candidate is offered a position in IBM

“On Hold Cases”-When panel is not sure of demand for skill or if panel wants another round of evaluation

Screen Select

Test Select

PDM Select

Pre screening of candidate by BPD

F2F/Tele Tech Interviews

PDM Interview

Screening Guidelines

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IBM

Do’s:1. Due to locational constraints and panel shortages, technical round may be telephone. But candidate must be in IBM location.

If not, please stop interview2. Try to record findings in electronic version of Tech sheet so that you can retain the copy in case there are any follow-up

queries3. You are representing IBM during the interview and hence make sure you are professional and gracious and make the

candidate comfortable. However, you are not expected to answer any technical queries that the candidate may have.4. For most skills, minimum acceptable experience is 3 yrs. Please check whether candidate has been working as

SSP/Regular. In case candidate has been working as SSP, a percentage of his/her experience will be taken as relevant5. Interview should be minimum 15 minutes and maximum 30-35 minutes. It is prudent to do a screening for 10-15 minutes first

and not proceed further if candidate fails in screening. The screening should include validating CV (5-10 min) with the employee and then asking candidate some initial questions on the tool etc( 5-10 min) If candidate passes screening, then panel should probe further.

6. When checking CV, quiz candidate on experience and ALL projects he/she has worked in, skills used on the projects, duration and responsibilities. If there are discrepancies found, probe further and stop interview if needed.

7. If you think candidate is fake, please inform Staffing/Hiring teams and SALs.8. Check for communication skills while asking tech questions.Candidate should be able to understand you and you should be

able to understand his answers9. Do ask the candidate about his strong technical areas and start questioning him on the same, to find out his skill level.10. Questions should be more based on projects or scenario-based11. Evaluate candidate on all the skills. If he or she is strong in some areas and weak in some areas, make the judgement call

on whether the candidate will be able to perform on the job.12. Do fill Evaluation Sheet completely. Be as detailed as possible so that you can refer to it later if there are follow-up queries.13. Do fill Overall Rating. Do mention additional comments, both comments and rating should be in sync. 14. Do mention your name, employee id and mobile number in the sheet clearly15. If any gap found in education or employment, mention in additional comment section.16. In case you have slight doubt about suitability, you can ask for re-interview. But intent should be to try to close it out in the

first round.17. When travelling for hiring, please make sure you check with Ameena or rest of Hiring team whether you are within budget.18. You are not expected to communicate to candidate whether he/she is a select/reject. In case you are supporting during a

weekend drive, you can let the coordinator know that candidate can wait for PDM round provided he/she has been selected.19. In case you are supporting during a weekend drive and do not get a call within 1-2 hrs, please call Helpline mentioned in mail

with details of weekend drive20. Clock time on ILC diligently based on time spent on interviews

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IBM

Don’t s:

Do not ask candidate about expected salary of candidate or joining location. The job of the PDMer is to discuss these details and assess the candidate's suitability.

Do not disclose the salary, banding structures, on site opportunities and project details to the candidates. The job of the PDMer is to discuss these details and assess the candidate's suitability.

Do not reject candidate on the basis of attitude. Forward such cases to the PDM interview for the final decision of selection. But mention in Tech sheet your observations

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IBM

Tech sheet for different BAO skills

When you are sending back the Tech evaluation sheet electronically back to Staffing team, please just retain the relevant sheet/s and delete other sheets to keep the size of the tech sheet small

Sample Tech sheets BAO_Tech Sheet v15.0_Sample

Rating Range (1-10)No skill / knowledge[ 0 ] Acquired knowledge [1-3]Applied knowledge [4-8] Mastered [9-10]Eg a candidate who has not worked on Datawarehousing projects but has theoretical knowledge should be marked between 1-3

Selection Cut-off: At least 5For a candidate to be selected, most of his scores against each area should be 5 or more

Sample MDM Sheet Sample BAO Testing sheet

Latest Tech sheetLatest tech Sheet

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IBM

BAO Hiring Team Helpline

BAO Hiring Team (BAO Hiring team@in.ibm.com) BAO Hiring Execution Manager: Ameena Ahmed - +91 9845711886

BAO Staffing Team Lead: Manjula Ittamveetil

BAO Staffing Team:

Sujith Subhash

Claim Codes for the year 2012

-Account ID - Interview Claim : INT4042-Account ID - Interview Expense : INT4044-Work Item - INTPANEL

“Panels can claim for Food(Rs.100) & Travel.”

Arshi RaufVasavi R MathkurGangavarapu Kasyap