IBM Learning © Copyright IBM Corporation 2005 European Experts Symposium – Future and Emerging Issues in Technology Enhanced Professional Learning Experts

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© Copyright IBM Corporation 2005European Experts Symposium – Future and Emerging Issues in Technology Enhanced Professional Learning

Experts Symposium – Industry Challenges in Professional Learning

Dr. Richard StraubDirector of Learning Solutions, IBM EMEAPresident of the European eLearning Industry Group

Athens – December 19 and 20, 2005

European Experts’ Symposium – Issues in Technology Enhanced Professional Learning2

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© Copyright IBM Corporation 2005

Agenda

eLearning Industry Group

- Mission/Objectives/Members- Focus 2006 -> Learning to support Growth and Employment

Culture, Knowledge Sharing and Innovation- Characteristics of Knowledge Workers- Collaborative Work environments – enabling Technologies- Time to Proficiency

Competency and Human Capital Management- Company priorities – right Skills, right Place, right Time- Individual Priorities – managing yourself


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24 COMMERCIAL MEMBERS


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New Members 2005


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AGH-UST Poland Austrian Computer Society C2k CeLeKT - MSI Växjö University CEPIS European Computer Driving Licence

Foundation European Foundation for

Management Development (efmd) Fraunhofer- Institute Industrial

Engineering Federation of European Publishers

Grenoble Ecole de Management Henley Management College IMD MTA SZTAKI Hungarian academy of Science Open University, Netherlands Sociedad Digital de Autores y Editores Université de Technologie de

Compiègne University of Ostrava University of Reading

17 CONSULTATION MEMBERS


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Skills for Employability and Workforce Flexibility – eLIG Focus in 2006

Leveraging Technology for re-skilling and up-skilling.

Multigenerational Workforce - ICT Literacy and eSkills- Personal Skills- Entrepreneurship Skills

Lifelong Learning- ePortfolios- Lifelong learning Ecosystems (Integration of Players)

Content- Best Practices/Showcases


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Is eLearning the right Terminology ?

A Learning programme is more than just training – 80 % of lerning

happens outside the Classroom

Enterprise Tools

EmbeddedLearning

Targeted Content

Collaborative Learning

Expertise Access

Pervasive Learning

Learner-FocusedLearner-DrivenPersonalized

What most people think it is What it actually is


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Enhancing continuous learning with Technology

Performance

Skills

Knowledge Practice

CoachingTr

aini

ng

Communities

Informal Coaching, On the Job Training

Communities of Practice

Formal Training/Coaching


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Learning as Part of the Company Strategy -> Alignment

Strategic learning plan develops business unitlearning plans that:

Aligns learning priorities with strategic business objectives

Ensures learning is used most effectively and cost efficiently to drive business performance

Executes a framework for learning which is flexible and customizable for unique business requirements

Incorporates learning as integral plan of strategy execution


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The Knowledge Worker in the Centre – Supportive Culture ?


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IBM Workplace – the new integrated working and learning environement

Personalised views

Context-specific information PUSH

Collaboration Tools


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Embedded learning enables personalised development

Personal development progress tracking

Personalised learning activity recommendations

Relevant announcements


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Learning embedded in real-time workflow complements formal and work-enabled learning

Formal

Acquire knowledge and skill

through a blended learning

approach

Embedded

Accomplish tasks through

learning deliveredat the moment

of task execution

Contextual/Enabled

Accelerate time to competence through guided and contextual learning

experiences


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What does competencies mean?

Easy to see and measure

Values

Self-image

Traits

Motives

Values

Self-image

Traits

Motives

Skill

Knowledge

Harder to see, but makes

the mostdifference

Outstanding performers demonstrate competencies more often, in more situations, and with better results.

Any demonstrated characteristic or behavior of a person that differentiates outstanding from more typical performance in a given job, role, organization or culture

Planning for IBM Career Growth


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Here are some key questions you can ask yourself to help you determine your development plan

What are your strengths? How do you learn best ? How do you perform? How do you demonstrate the IBM values? Where do you fit best? What should you contribute?

*Adapted from: Managing Oneself by Peter F. Drucker HBR OnPoint © 2002 President and Fellows of Harvard College. All Rights Reserved.



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Short Case Study how



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Questions/Comments ??


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What competencies should you focus on?



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Conferences & Workshops

UK Presidency Seminar on eLearning, 13 July, London

20-22 June 2005Symposium 6 to 8 July, Oberhausen, Germany

30 November to 2 December, 2005

Interactive Computer Aided Learning, Villach Austria, 28-30 September

UK Presidency Seminar on i2010, 5 September, London


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Peter Drucker’s Criteria to make the Knowledge Worker productive

What are your strengths? How do you perform? How do you demonstrate the IBM values? Where do you fit best? What should you contribute? What competencies and skills do you need to master? What is your affinity for jobs requiring strong relationship skills? Where do you need to develop in relation to your goals? What are your work and life balance goals? Where do you see yourself in the short and longer-term future?

*Adapted from: Managing Oneself by Peter F. Drucker HBR OnPoint © 2002 President and Fellows of Harvard College. All Rights Reserved.



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Making Lisbon a Reality eLIG Recommendations

1. The establishment of a Task Force of all stakeholders to draw-up and coordinate a Strategy and Action Plans to accelerate the mass deployment of eLearning throughout Europe.

2. Public authority intervention is required to demonstrate and promote the benefits of eLearning, especially among SMEs and also to stimulate the market.

3. Committing to open technical standards for eLearning

4. Greater focus on training educators

5. Address the challenges faced by the content industry

6. Encourage Public-private partnerships


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Manager Learning Suite – Employee Development

Enhanced to provide employee development learning resources for managers such as QuickViews, QuickCases, Best Practices Audio, Role Model Video, Books, etc.


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Enhanced Manager Learning Suite


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IBM Blue Opportunities (under development)

Blue Opportunities is a global practice that will

enable employees to explore and participate in

opportunities/experiences outside of their current job,

thereby acquiring new skills, enhancing current skills and/or expanding their professional

development

IBM Blue

Opportunities

Cross-UnitProjects

JobRotation

StretchAssignments

JobShadowing

ClientInterfacing

Patentsand

Publications

OtherOpportunities

JobSWATTeams

Documents

IBM Learning © Copyright IBM Corporation 2005 European Experts Symposium – Future and Emerging Issues in Technology Enhanced Professional Learning Experts