IBM SCPM Solution Overview

© 2004 E2open. All Rights Reserved.

IBM SCPM Solution Overview

April 20, 2023

2SCPM April 20, 2023

Course Objectives

• After completing this course, you should be able to:

– Describe the IBM SCPM Solution

– Explain how to login and navigate the SCPM system

– Describe how to execute forecast and replenishment procedures

– Explain how to get help


Course Structure

• The course content is organized into topics

• Most topics have three sections:1. Lecture – the instructor explains the new

business processes and procedures

2. Demonstration – the instructor shows you how to execute the new procedures on the system

3. Exercise – you practice executing the new procedures on the system

SCPM Solution Overview


E2open Profile

Business: Provider of software on demand for Multi-Company Process Management

Structure: Privately-held company supported by these investors, advisors, and strategic members

Locations: USA (Redwood City, Dallas, Austin)Japan, Korea, Kuala Lumpur,

Singapore, Taiwan

Contact: www.e2open.com [email protected]


IBM will adopt E2open software to boost performance of its manufacturing supply chain

• IBM’s hardware supply chain is global with a complex set of interrelationships– The suppliers who participate here represent over $28B of IBM hardware revenue– This network requires information rapidly and across many levels

• True supply chain integration has been inhibited by point-to-point solutions– Customized, proprietary solutions drive up supply-chain costs– Point–to–point connections constrain access to needed information– IBM suppliers struggle with the complexity

• Industry standard solutions are needed to help the supply chain reduce both cost and complexity

– E2open is driving these industry standards

• IBM selected E2open, because it meets IBM’s operational requirements– Advanced multi-tier capabilities– Packaged application as a common industry platform – Evolution path for additional processes– Lower total cost of ownership


E2open software will give IBM greater visibility into its suppliers’ inventory and supply operations

•Supply Assurance Management

•Multi-tier Visibility

•Replenishment triggers

•Server-to-server Connectivity

•Any to Any Translation

Tier II

Tier III

Tier I

Materials ManagementE2open will be used to execute forecast, commitment and replenishment transactions between IBM and key production suppliers.

Multi-tier IntegrationE2open will provide data visibility, alerts and reports on events through IBM’s multi-tier supply chain.


E2open’s Proven Experience

SCC Transactions process by E2open

………....Over 3 million transactions ………….Over 300 million line items

Sample E2open SCC Customers

Trading Partners using E2open’s SCC solution ……..…..Over 2500

End Users using E2open’s SCC solution ……..…..Over 17,000

GeographiesNorth America – Europe – China – Japan – Korea – Singapore – Taiwan – Philippines – Thailand - Malaysia


• Six IBM Divisions (37 Plant Manufacturing lines):

• 18 Subgeos: ANZ, APJ, APK, ASEAN, ASN, EMEA, HK, IND, INDIA, PLO, PRC, RPA, RPC, RPE, RPL, TW, US

• 10 RSC Hubs, 333 Suppliers

• Three Business Processes:1. Demand2. Forecast3. Replenishment

Solution Scope

SSG SG PCD PSD ITS MD


Supply Chain Process Manager (SCPM)

Overview• Workflow to manage IBM demand/supply

planning and execution processes• Visibility to transactions between IBM sites,

suppliers, and the JIT hubs

Features• User workspace: news and notes, alerts,

summary of RSC stock, forecasts and commits• View exception data such as supply/demand

mismatches, and send alerts• Weekly and monthly views• Drill down into detailed data views• Audit trails and history

Allows IBM and its partners to:• Proactively identify and manage exceptions• Manage to actual supply chain execution information• Improve accuracy of signals through a 2-way closed-looped process• Improve overall partner performance and accountability• Reduce time to identify and notify of changes

Getting Started


System Requirements

Hardware• OS - Windows 2000 or Windows XP• CPU - 450MHz Pentium III• RAM - minimum 128MB

Network Bandwidth• 56Kbps minimum• 256Kbps recommended

Software• Microsoft IE 5.5 SP 2 or 6.0 SP 1

To verify your browser version, choose Help -> About Internet Explorer

• Adobe Acrobat Reader 4.0 or higher to view and print PDF training documents

• “Pop-up blocker” software off Note: Pop-up blocker software may affect certain operations, so on those occasions, press either the Alt key or Ctrl key when clicking a link.


Registration and Access

• You should automatically receive your user ID and password via email

• If you do not receive them, contact:

BPO = Business Process Owner

Name Role Internet @ Phone

Anna Brewer Microelectronics Division (MD) Demand/Supply BPO [email protected] 1-877-623-5386 (USA)

Belinda Kaake, Susan Pichini

SCPM project communication contacts [email protected] [email protected]

1-845-894-1528 (USA)1-845-892-4091 (USA)

Dwayne DeFoor ITS Demand/Supply BPO [email protected] 1-717-610-2372 (USA)

Gordon Taylor PCD Demand/Supply BPO [email protected] 1-919-254-7092 (USA)

Hugo Sierra Storage System Group (SSG) Demand/Supply BPO [email protected] 52-33-3669-7587 (Mexico)

Kathy Noble Server Group (SG) Demand/Supply BPO [email protected] 1-845-433-9432 (USA)


SCPM Access Permissions

• Your SCPM Administrator uses Role Groups and Org Accesses to determine what data you can access:

– Role Groups• Define the type of data you can access and your ability to display or

change the data

• For example, the IBM Viewer Role Group permits you to display Forecast data while the Procurement Role Group permits you display and change the data

– Org Accesses• Combine a Role Group with a Manufacturing Line, Supplier, and RSC

Provider to define the collaborations available to you

• For example IBM Viewer Role Group permissions for the collaborations that include Manufacturing Line HG11, Supplier 20040 and RSC Provider


SCPM Access Permissions

• The IBM SCPM Role Groups are: 1. Viewer2. Procurement3. Execution4. OCM5. OCM Risk6. Site Super User7. DRS Approver8. Admin Level 19. B2B I

• The External SCPM Role Groups are:1. Supplier Viewer2. Supplier General3. Provider Execution4. Supplier Shipping5. External Admin

Documents

IBM SCPM Solution Overview