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ID INFORMATIONDELIVERY SYSTEMS
ID INFORMATIONDELIVERY SYSTEMS
ID INFORMATIONDELIVERY SYSTEMS
ID
ID INFORMATIONDELIVERY SYSTEMS
MANAGED BY®
ID INFORMATIONDELIVERY SYSTEMS
MANAGED BY®
MBOXDESIGNLogo Development 4 / May 18, 2010
8500 Balboa Boulevard. CA 91329 © 2011 Harman. All rights reserved.
AIRPORTSYSTEMS
INTEGRATED AIRPORT COMMUNICATION SOLUTIONS
ID INFORMATIONDELIVERY SYSTEMS
ID INFORMATIONDELIVERY SYSTEMS
ID INFORMATIONDELIVERY SYSTEMS
ID
ID INFORMATIONDELIVERY SYSTEMS
MANAGED BY®
ID INFORMATIONDELIVERY SYSTEMS
MANAGED BY®
MBOXDESIGNLogo Development 4 / May 18, 2010
For more information about the IDX family of system products, please contact your Harman Professional dealer or representative.
MIssIon CrItICal testIngSystem quality assurance and specified performance validation are achieved through thorough factory and site acceptance testing. Testing of your system will include testing certification of components networks and other devices to ensure that all design goals are met.
Warranty anD MaIntenanCe Plans ensure Peak PerForManCeOur support will continue after system testing and acceptance. We offer full extended warranty and maintenance plans that will ensure your IDX communication systems are operating at peak performance. Our Help Desk is staffed by support engineers 24 hours a day, seven days a week who can use built-in diagnostic tools to remotely assist your staff or troubleshoot and correct system problems. On-site support is always available through our network of trained IDX system dealers who can provide preventative maintenance, hardware upgrades, and system support.
a Partner as Well as a PlatForMWhen you choose IDX you are choosing a company with extensive experience in large system planning and deployment who understands your communications system is a mission-critical component of your operation. Comprehensive system training is provided on all aspects of your system. IDX training engineers will work your operations, administrative, and IT staff on-site to ensure that they have a thorough understanding of their system. Additionally, regularly scheduled airport system training seminars are offered at our Salt Lake City training facility for refresher or new staff training.
Full Solution ProviderSySTEM TRAINING, TESTING, SUPPORT, AND ExTENDED wARRANTy
From Com-Net Software, the MUFIDS industry leaders, comes the first truly integrated airport communication
system solution. Managed by the powerful ECLIPSX™
suite of software applications, IDX provides a completely integrated audio and visual airport communication
system allowing effective passenger communications for both the airport and airlines.
Audio and VisualCOMMUNICATION INTEGRATION
outsIDe tHe aIrPortBefore a passenger enters the airport IDX systems are at work providing essential flight information for your facility through our interfaces for the airport website, mobile devices, and touchtone telephones.
InsIDe tHe aIrPort Comprehensive Communications Management ensures a Positive Customer experienceOnce in the terminal, IDX systems expertly provide the latest flight arrival and departure information using high resolution display technology to guide both passengers and greeters alike to baggage claim, screening, arrival, and departure areas. Public Address announcements provide travelers with critical audio information from the curbside throughout the airport to gate hold rooms by using system components designed for high intelligibility in noisy environments. Courtesy Announcement, Gate Boarding, Visual Paging, and Security Checkpoint systems are all examples of the IDX integrated audio announcement and display management systems working together to effectively provide synchronized ADA-compliant audible and visual announcements to the traveling public. Our industry leading touchscreen mic stations allow for various types of live and recorded multi-lingual announcements as well as serving as MUFIDS input stations to update gate and flight information.
IDX Systems use Cobra-Net ™ Technology Utilizing Standard Ethernet Networking
Complete Digital System
InDustry stanDarD soFtWare The feature-rich ECLIPSX Client user interface is an industry standard used by several airlines as their system-wide FIDS application.
ProVen In addition to being flexible and easy to use, the ECLIPSX software is also proven, having been installed in over 350 system installations worldwide.
reDunDanCy oPtIons All IDX critical system components including servers, DSP’s, power amplifiers, and mic stations are available in a variety of redundancy options that increase safety and security for the public. Loudspeakers are available in UL-rated versions for increased safety requirements. System reliability is further increased by providing backup storage of all audible and visual announcements broadcast in the system. Additionally, system monitoring and diagnostics are provided between the mic station, loudspeaker, and display endpoints with all test results available for facility monitoring via a dashboard view from the ECLIPSX Central application.
etHernetLeverage an airport’s existing Ethernet network significantly reducing the overall cost of system implementation.
oPen, MoDular soFtWareThe ECLIPSX family of software products is fully modular and open allowing customers the flexibility to upgrade as their needs change as well as interface to a variety of 3rd party or legacy hardware and software systems.
.net PlatForMBased on Microsoft’s .NET programming platform and utilizing Windows Server 2008™
64-bit application and SQL Server 2008™, ECLIPSX provides airport users an integrated Data Management System that improves operational efficiencies.
Web CoMPonentsECLIPSX also takes advantage of web service components such as XML which allows for the highest level of operation between the multiple ECLIPSX applications.
tHe IDX DIsPlay anD announCeMent systeMs oFFer IMPortant aDVantages beCause tHey are all-DIgItal
Information Display Systems
Arrival & Departure
General Announcement
Gate Information
Security Checkpoint
Baggage Claim
Visual Paging
bWI Baltimore, MDBaltimore Washington International Thurgood Marshall Airport
lIt Little Rock, ARLittle Rock National Airport Adams Field
LGA New York, NYLaGuardia Airport, Port Authority
MDt Harrisburg, PAHarrisburg International Airport, Olmsted Field
roC Rochester, NYGreater Rochester International Airport
alb Albany, NYAlbany International Airport
abe Allentown, PALehigh Valley International Airport
DCa Washington DCRonald Reagan Washington National Airport
Clt Charlotte, NCCharlotte Douglas International Airport
aVl Asheville, NCAsheville Regional Airport
CHs Charleston, SCCharleston International Airport
Myr Myrtle Beach, SCMyrtle Beach International Airport
MCo Orlando, FLOrlando International Airport
tPa Tampa, FLTampa International Airport
srQ Sarasota, FLSarasota-Bradenton International Airport
rsW Fort Myers, FLSouthwest Florida International Airport
Msn Madison, WIDane County Regional Airport
Mke Milwaukee, WIGeneral Mitchell International Airport
Cle Cleveland, OHCleveland-Hopkins International Airport
Day Dayton, OHDayton International Airport
CMH Columbus, OHPort Columbus International Airport
sDF Louisville. KYLouisville International Airport
stl St. Louis, MOLambert-St Louis International Airport
DsM Des Moines, IADes Moines International Airport
tys Knoxville, TNMcGhee Tyson Airport
MlI Moline, ILQuad City International Airport
Cak Akron, OHAkron-Canton Regional Airport
oMa Omaha, NEEppley Airffield
JaC Jackson, WYJackson Hole Airport
anC Anchorage, AKTed Stevens Anchorage International Airport
tus Tucson, AZTucson International Airport
boI Boise, IDBoise Air Terminal
laX Los Angeles, CALos Angeles International Airport
sna Santa Ana, CAJohn Wayne Airport
ont Ontario, CAOntario International Airport
bFl Bakersfififfiield, CABakersfififfiield Municipal Airport
rno Reno, NVReno-Tahoe International Airport
Den Denver, CODenver International Airport
FPo Freeport, BahamasGrand Bahama International Airport
ase Aspen, COAspen-Pitkin County Airport
ICt Wichita, KSWichita Mid - Continent Airport
MaF Midland, TXMidland International Airport
geg Spokane, WASpokane International Airport
elP El Paso, TXEl Paso International Airport
eWr Newark, NJNewark Liberty International Airport
aMa Amarillo, TXRick Husband Amarillo International Airport
yQb Quebec, CanadaAeroport International Jean Lesage de Quebec
PDX Portland, ORPortland International Airport
grk Killeen, TXRobert Gray Army Airfififfiield
MFe McAllen, TXMcAllen-Miller International Airport
roa Roanoke, VARoanoke Regional Airport
blV St. Louis, ILScott AFB/Mid-America
Iag Niagara Falls, NYNiagara Falls International Airport
bDa BermudaL.F. Wade International Airport
ege Eagle, COEagle County Regional Airport
Hrl Harlingen, TXRio Grande Valley International Airport
slC Salt Lake City, UTSalt Lake City International Airport *Owned by Skywest Airlines
PsP Palm Springs, CAPalm Springs International Airport
stg St. George, UTSt. George Airport
Airport Installations
At IDX, we know the needs of both airport management and travelers. Our mission is fully dedicated to establishing the most effective communication systems possible to provide the best information delivery that minimizes traveler stress
and ensures the most positive airport experience.
Airport Installations
IDX is a full communication system provider incorporating the highest quality audio and visual system components to achieve performance unmatched in the industry. Our solutions are modular and scalable to meet customer needs as their requirements change. IDX systems are designed to be open and flexible so as to easily integrate with the many common use
technologies available today.
our MIssIon
®
Managed by
Full Function Touch Screen Mic Station
eClIPsX serVerCore Database Engine FlIgHt InForMatIon DIsPlay systeM (FIDs) Displays up-to-date flight information to arriving and departing passengers sCreen DesIgner Visual design tool which allows the design, creation and editing for display templates
WayFInDIng DIsPlays Provides passengers navigational information throughout facility sIgn Controller systeM Driver application for LED signage for indoor and outdoor use VIsual PagIng Synchronized ADA-compliant audible and visual FAA, TSA, and Public Service Announcements louDsPeaker systeM Loudspeakers of various types designed for the airport’s acoustical space including UL rated life safety units Courtesy announCeMent systeMSynchronized ADA-compliant audible and visual passenger announcements using Text-to-Speech multi-lingual engines gate boarDIng systeM Multi-lingual synchronized ADA-compliant audible and visual gate hold room flight announcements
aMbIent noIse analysIs Automatically controls audio volume levels in real time based on ambient or background noise levels
baCkuP PoWer aMPlIFIer systeM Amplifier system automatically inserts a spare amplifier for a failed unit
DIgItal MICroPHone statIons Touchscreen and 4-button digital paging stations using Cobra-Net™ digital audio over Ethernet networks
aoDb InterFaCe Flight records interface to Airport Operational Database
InterFaCes Host interfaces to airport and hotel web sites, Interactive Voice Response (IVR) Text-to-Speech, Text-to-Speech radio broadcast, and other data interfaces
reMote CoMManD CoMMunICatIon Remote Command Center interface providing comprehensive command and control including complete system backup in the event of catastrophic system failures
MobIle/reMote CoMMunICatIon interface to mobile communication systems
lIFe saFety systeMs Systems mandated by AHJ with complete system redundancy, supervision, and diagnostics
rePortIng systeMs Comprehensive system diagnostics package that tests all components in the system and provides reports and alerts via various electronic media
Display, Announcement, and Data Management Systems