Dear applicant,
Thank you for your interest in working with IDAS.
Please find enclosed as one document:
· Guidance notes – please read these carefully
· Job description
· Person specification
· Application form
· Equal opportunities monitoring form – embedded within
document.
If you require any additional information about the position,
please email [email protected]
All completed applications should also be emailed to
[email protected] or posted to 1A Whip Ma Whop Ma Gate, YO1 8BL.
Equalities monitoring forms should be returned separately to
[email protected]. Email applications are preferred.
The closing date for this post is noon on the 18th of August.
Please return only the application and monitoring forms separating
these from the rest of the application pack. Email applications are
preferred.
If you have not been offered an interview by 25thof August
please assume that your application has been unsuccessful.
Interview dates to be confirmed.
Best Wishes,
Sarah Hill
CEO, Independent Domestic Abuse Services
GUIDANCE NOTES:Independent Domestic Abuse Services
· Please read the job description and person specification
before completing the form.
· Use black ink when completing the form.
· Complete the application form as fully as possible, referring
to the job description and person specification. We only short-list
people for interview who meet every essential requirement on the
person specification.
· Include information about your relevant experience, this can
be experience gained through voluntary work, interests or hobbies
as well as through paid employment.
· Include details of why you want to work for IDAS as well as
information about your experience.
· Please return only the application form, separating this from
the rest of the application pack.
· Complete the Equal Opportunities monitoring form and return
this to [email protected]. This information is used to assess
whether our advertisements have reached a wide section of the
community.
Independent Domestic Abuse Services
Job Description
JOB TITLE:Women’s Support Worker
SALARY:£19,430 - £23,398
RESPONSIBLE TO:Project Manager – Refuge Services
RESPONSIBLE FOR:Volunteers and student placements
HOURS:
Flexible working patterns will be required to meet the needs of
the project and will include evening and weekend work. Staff may be
required to work in various locations. Annual leave and time off in
lieu to be taken with the prior agreement of your line manager.
OVERALL OBJECTIVES
To ensure that the individual needs of women and children are
met within the refuge setting.
To provide resettlement services to families leaving the
refuge.
To operate in accordance with best practice and within the
policies and procedures of IDAS.
PARTICULAR TASKS OF THE POSTHOLDER
Individual Support for Women
To hold a caseload of up to 8 families and provide support based
on the client’s individual needs using a structured support
plan.
To make assessments of individuals’ needs in relation to risk
and respond to these in accordance with IDAS guidelines and
policies.
To welcome and admit new families into the refuge.
To assist in benefits claims.
To accompany clients to the Benefits Agency, courts, solicitors
and doctors where appropriate.
To attend MARAC meetings, case conferences and other
multi-agency meetings on behalf of clients and / or IDAS where
appropriate.
To ensure that all clients receive appropriate support that
enables them to work towards taking control of their own lives and
to rebuild self-esteem.
To ensure that clients are familiar with the location of
schools, doctors, supermarkets and local authority housing
areas.
To promote and develop activities for clients.
To work with other agencies to gain specialist support for
clients on issues such as debt, drug and alcohol misuse.
To participate in the delivery of a help-line to victims of
domestic abuse and sexual violence.
To find alternative accommodation for families when the refuge
is full or if a family wishes to move to another town.
Children’s Support
To ensure that carers are aware of their responsibility for
their own children’s welfare and encourage constructive
relationships between carer and child.
In conjunction with the Child Support Worker, to work with
carers to assess the children’s needs and refer on to other
agencies where appropriate.
To ensure that safeguarding concerns are monitored and reported
in accordance with IDAS procedures.
Resettlement Services
To provide practical and emotional support and advocacy services
to families who have recently resettled into the community.
To liaise with relevant agencies involved with clients to ensure
that support is on-going, e.g. Social Services, Health Visitors,
schools.
To provide information and advice on relevant external agencies
that may be able to provide support to women and their children
e.g. Police, Victim Support, NSPCC, etc.
Physical Environment
To ensure Health & Safety checks are completed in the Team
Leaders’ absence.
To adhere to the Health and Safety policy and report repairs to
the appropriate person / agency.
To ensure that residents are aware of fire procedures and all
other alarm systems.
To explain and enforce procedures relating to the smooth running
of the refuge, including house rules, cleaning rota’s and so
on.
To record all information on IDAS Case Management System.
Internal and External Liaison and communication
To communicate positively with colleagues and promote IDAS
values and ethos across the organisation.
To attend and participate positively in relevant meetings,
training, supervision and annual appraisals.
To liaise with and train external agencies to increase public
awareness of the issues surrounding domestic abuse.
To promote the work of Independent Domestic Abuse Services
(IDAS) modelling a high standard of professional behaviours.
To represent IDAS at appropriate meetings and forums.
To develop positive links with voluntary and statutory
agencies.
To keep up-to-date with national and local government decisions
pertinent to IDAS.
Administration
To ensure that all relevant admissions forms, including claims
for Housing Benefit are completed.
To maintain clear records relating to clients in line with
IDAS’s policies and procedures.
To record all information on IDAS Case Management System.
Other
To participate (on a rota basis) in the delivery of a 24-hour
helpline.
To work on a flexible basis with some unsociable hours to meet
the needs of the project.
To participate in fundraising activities.
To provide support and guidance to volunteers.
To undertake all other reasonable tasks requested by the
management team.
Person Specification – Women’s Support Worker - Refuge
Qualities required
Skills and experience
Working with people
· Must have a proven track record of working with vulnerable
people, preferably those affected by domestic abuse.
· Must have a proven track record of partnership working and
have the skills and ability to build and maintain positive
relationships with partners and stakeholders
· Must have the ability to deal with changing priorities and
unique situations and respond effectively to these seeking to
resolve issues promptly
· Strong team working capabilities and ability to liaise and
co-ordinate effectively with peers in the area to achieve area
objectives
Communication
· Must be able to communicate effectively (both orally and in
writing) with clients, staff and stakeholders
· Must show an ability to articulate views and ideas in a
persuasive way
· To be confident at presenting information in a variety of
situations, including formal training and dealing with feedback and
challenges
Equality and Diversity
· To demonstrate a commitment to the principles of equal
opportunity and diversity.
Organisational abilities
Service Delivery
· To have a clear understanding of best practice in relation to
the provision of refuge services..
· Must be able to keep up to date with current thinking,
developments and research and incorporate these into service
provision.
· Must be committed to ensuring the delivery of quality services
taking account specific account of the needs of clients
· Ability to respond to specific targets for service
provision.
Finance & Administration
· Should be able to demonstrate literacy skills
· Should possess IT skills, including knowledge of Word, Outlook
and Excel
· Ability to operate within a quality assurance framework,
ensuring objectives and targets are met on time and within
budget.
Personal effectiveness
Approach to work
· Must be a strong team player who possesses tact, diplomacy and
negotiation skills, is resilient under pressure, and is able to
prioritise workloads effectively.
· Able to produce practical and creative solutions to issues and
problems.
Other
Must have a current driving licence
Education / qualifications
No formal qualifications needed. SafeLives accreditation or
similar desirable.
Commitment to IDAS
Commitment to organisational goals
· Should be able to demonstrate a strong commitment to the
objectives and values of IDAS.
Embracing change
· Should be open to and supportive of change and new ways of
working and able to gain buy-in and long term commitment from the
team.
The post holder is expected to work within policies and
procedures of IDAS and be committed to its ethos and values. This
will include promoting and demonstrating the principles of equal
opportunity including encouraging diversity and tackling
discrimination.
INDEPENDENT DOMESTIC ABUSE SERVICES
APPLICATION FORM
APPLICATION FOR THE POST OF:
WHERE DID YOU HEAR ABOUT THE POST?
Personal details
NAME
ADDRESS
TELEPHONE NUMBER: Day: Evening:
EMAIL ADDRESS:
Present employment (or most recent)
JOB TITLE
EMPLOYER
Date of appointment: Period of notice
Please give a brief description of your main duties and
responsibilities
Do you hold a clean UK driving licence? YES / NO
Please give non-availability dates for interview:
How many days sick leave have you had in the last 12 months?
Training / qualifications (Please include only relevant
details)
Dates
Details
Educational attainment
GCSE y/n
A-Level y/n
Degree (please state) y/n
Other (please state)
Previous employment
Dates of employment
Job Title
Employer
Brief details of duties
Voluntary / unpaid activities
Time input
Position held
Organisation
Brief details of role
Please tell us what abilities, skill and experience you have
that make you suitable for this post. (Use the job description and
person specification to help you identify the requirements of the
post). Answers should be no longer than one page of A4
Please tell us why you want to work for Independent Domestic
Abuse Services (Answers should be no longer than one page of
A4)
Have you ever undergone a DBS disclosure? YES / NO if yes,
when?
As the job you are applying for may involve working with
children and vulnerable people, you are required to declare any
convictions you may have, even if they would otherwise be regarded
as ‘spent’ under the Rehabilitation of Offenders Act 1994
(exemptions) Order SI1975, Schedule 1 part 2 (amended by
SI1986)
Have you any criminal convictions? (even if spent) YES / NO
If yes, please give details.
Failure to declare a conviction may disqualify you from
appointment or result in summary dismissal if the discrepancy comes
to light.
References
Reference 1 (must be current or previous employer)
Reference 2
Name:
Relationship to you:
Address:
Telephone number:
Email address:
Name:
Relationship to you:
Address:
Telephone number:
Email address:
I declare that the information given on this application forum
is, to the best of my knowledge, true and complete.
Signed: Date:
THANK YOU
EQUAL OPPORTUNITIES MONITORING FORM
Please complete and return separately to [email protected]
Equality monitoring
form.doc
Diversity and Equalities Monitoring Form
IDAS (Independent Domestic Abuse Services) wants to meet the
aims and commitments set out in its equality policy. This includes
not discriminating under the Equality Act 2010, and building an
accurate picture of the make-up of the workforce in encouraging
equality and diversity.
The organisation needs your help and co-operation to enable it
to do this, but filling in this form is voluntary.
The information you provide will not be referred to during any
recruitment process. It will only be used for monitoring purposes.
It will stay confidential, and be stored securely and limited to
authorised staff only.
Please email the completed form to [email protected] marked
‘Strictly confidential’ or post to 1A Whip Ma Whop Ma Gate, YO1
8BL.
Gender Woman ( Man ( Trans ( Gender-queer / Non-binary (
Prefer not to say ( Other (
Are you married or in a civil partnership? Yes (No ( Prefer not
to say (
Age16-24(25-29(30-34( 35-39(40-44( 45-49(50-54(55-59(60-64(65+(
Prefer not to say (
What is your ethnicity?
Ethnic origin is not about nationality, place of birth or
citizenship. It is about the group to which you perceive you
belong. Please tick the appropriate box
White
English ( Welsh ( Scottish ( Northern Irish ( Irish (
British ( Gypsy or Irish Traveller ( Prefer not to say (
Any other white background, please write in:
Mixed/multiple ethnic groups
White and Black Caribbean (White and Black African ( White and
Asian ( Prefer not to say ( Any other mixed background, please
write in:
Asian/Asian British
Indian ( Pakistani ( Bangladeshi ( Chinese ( Prefer not to say
(
Any other Asian background, please write in:
Black/ African/ Caribbean/ Black British
African ( Caribbean( Prefer not to say (
Any other Black/African/Caribbean background, please write
in:
Other ethnic group
Arab (Prefer not to say ( Any other ethnic group, please write
in:
Do you consider yourself to have a disability or health
condition?
Yes ( No ( Prefer not to say (
What is the effect or impact of your disability or health
condition on your ability to give your best at work? Please write
in here:
The information in this form is for monitoring purposes only. If
you believe you need a ‘reasonable adjustment’, then please discuss
this with your manager, or the manager running the recruitment
process if you are a job applicant.
What is your sexual orientation?
Heterosexual ( Gay woman/lesbian ( Gay man ( Bisexual (
Prefer not to say ( If other, please write in:
What is your religion or belief?
No religion or belief (Buddhist ( Christian ( Hindu ( Jewish
(
Muslim ( Sikh( Prefer not to say ( If other religion or belief,
please write in:
If employed, what is your current working pattern?
Full-time (
Part-time ( Prefer not to say (
If employed, do you have a flexible working arrangement?
None ( Flexi-time ( Staggered hours (Term-time hours (
Annualised hours ( Job-share ( Flexible shifts( Compressed hours
(
Homeworking ( Prefer not to say ( If other, please write in:
Do you have caring responsibilities? If yes, please tick all
that apply
None ( Primary carer of a child/children (under 18) (
Primary carer of disabled child/children (
Primary carer of disabled adult (18 and over) ( Primary carer of
older person (
Secondary carer (another person carries out the main caring
role) (
Prefer not to say(
