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Salford One ILM guide Level 5/7 programme 2018
Introducing Salford Professional Development Salford Professional Development Limited is a standalone training company, supplying high value,
demand led training to regional, national and international clients from the public, private and third
sector. Salford Professional Development (SPD) Ltd is a wholly owned subsidiary of the University of
Salford.
Salford Professional Development helps delegates to achieve their career goals through lifelong
learning and development programmes that draw upon over 100 years of educational excellence.
Continued professional development (CPD) is fundamental to career progression, helping people to
learn new skills, keep up with the changing demands of the workplace and gain valuable
qualifications in the process.
With this in mind, Salford Professional Development has been established with the aim of
consolidating the University’s expertise in this area, providing a wide selection of courses that have
been designed specifically to further the careers of those who study with us.
Visit our website or call us for further information:
T: 0161 295 3000
W: http://www.salford.ac.uk/onecpd
Chapel House Group
Chapel House is an award-winning training and consultancy organisation based near Leeds, North Yorkshire, working with people and organisations across the UK and globally. Our premier training location at Tadcaster is where individuals and businesses come to realise their career goals through our varied training courses.
We are accredited with the Institute of Leadership and Management (ILM), Chartered Management Institute (CMI) and the Association for Coaching (AC), and specialise in a broad range of coach & mentor development and leadership programmes combined with strategic consultancy services to support organisational change and development.
We are proud to work closely with a number of universities in the area, including the University of York, Leeds Becket, Salford and Bradford.
Course Leader – Tracey Smith
Tracey Smith runs her own Business Consultancy and is an Associate Trainer for Chapel House Training and Consultancy Ltd
Tracey is a leadership, coaching and organisational development consultant, with experience delivering learning and development programmes. Having achieved qualifications in management, IOD Company Direction and developed coaching and mentoring expertise, Tracey is an enthusiastic strategic business leader with a passion for nurturing, finding solutions and developing people and teams. She thrives in dynamic and challenging situations, works at Board and Director level and is commercially astute and driven to succeed. With considerable business experience and 14 years incubating science, technology, creative, media and IT businesses, Tracey decided to share her expertise and founded her consultancy business - Evolve720. Having experience securing accreditations including ICT Active, Customer First, ISO Quality Management and Investors in People Gold, it is this experience which Tracey now wishes to share with others who wish to improve and grow.A coach and mentor who challenges and motivates with a passion for developing an individual or a team to full potential.
Tracey can help you unravel obstacles and encourage you to gain clarity on your pathway to successful outcomes and lasting growth and change.
Salford One ILM guide Level 5/7 programme 2018
Salford One ILM guide Level 5/7 programme 2018
Programme elements and requirements for different levels
The titles given below are the titles as they will appear on the qualification when awarded to the Learner. The qualification reference number is the number allocated to the qualification by the Regulator at the time of submission, which confirms that this is a regulated qualification on the RQF and on the Register.
ILM Level 5 Certificate and Diploma Requirements
Reference Unit Name Credit Value
GLH *
Mandatory **
8580-500 Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring
5 18 C D
8580-501 Undertaking Management Coaching or Mentoring in the Workplace
5 12 C
8580-502 Undertaking an Extended Period of Management Coaching or Mentoring in the Workplace
29 20 D
8580-503 Reviewing Own Ability as a Management Coach or Mentor
3 7 C D
*GLH = Guided Learning Hours ** C = mandatory for Certificate D = Mandatory for Diploma
ILM Level 7 Certificate and Diploma Requirements in Coaching and Mentoring
Learners need to complete any combination of units to a maximum of 13 credits. The minimum total qualification time is 130 hours, including 45 guided learning hours.
Reference Unit Name Credit Value
GLH *
Mandatory **
8580-700 Understanding the Context of Coaching and Mentoring in a Strategic Business Environment
5 18 C D
8580-701 Undertaking Coaching or Mentoring at a Senior and Strategic Level
5 12 C
8580-702 Undertaking an Extended Period of Supervised Coaching or Mentoring at a Senior and Strategic Level
29 20 D
8580-703 Reviewing Own Ability to Perform Effectively as a Coach or Mentor Practising at a Senior Level
3 7 C D
*GLH = Guided Learning Hours ** C = mandatory for Certificate D = Mandatory for Diploma
Salford One ILM guide Level 5/7 programme 2018
OVERVIEW OF THE ILM
The Institute of Leadership & Management (ILM) formed in November 2001 through the merger of
the Institute of Supervision and Management (ISM) and NEBS Management (National Examining
Board for Supervision & Management).
ILM is the UK’s largest management body, combining industry-leading qualifications and specialist
member services. ILM is founded on the principle that skilled managers and leaders hold the key to
creating productive workforces that deliver organisational and economic success.
ILM qualifications and membership services combine to drive up the standards of leadership and
management and improve individual and team performance. ILM is constantly in dialogue with
practising leaders and managers, their employers and with learning and development professionals
to ensure continuous awareness of current individual, organizational and industry specific concerns.
Based on these concerns ILM then reviews existing sources of information and advice, assess validity
and applicability, and then develops research projects to fill gaps where there is believed there is a
need.
ILM qualifications include awards, certificates and diplomas and are available from Level 2 to level 7.
ILM qualifications are in leadership & management or associated / enhancing subjects such as
Coaching & Mentoring or Business & Enterprise. ILM also offers a number of specialist but linked
qualifications including:
Business Improvement
Service Improvement
Management of Volunteers
Facilities Management
Managing Equality & Diversity
All persons undertaking an ILM accredited training programme are automatically receive 6 months
‘studying membership’ of the ILM, which allows access to ILM on-line research library as well as
other member benefits. Studying members may wish to upgrade to full membership at any point.
For more information about ILM including information regarding membership and a full list of
available ILM programmes visit their website www.i-l-m.com/about-ilm.aspx.
Learning resources There is a range of materials available to support ILM qualifications, for full details browse online atwww.i-l-m.com/shop ILM membership ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. It’s the ideal way to help learners get the most from their ILM programme and support their management career. Visit www.i-l-m.com/members for more information. Our ethos Our qualifications combine innovative design with a strong focus on workplace performance, we believe this delivers well-rounded managers with a proven ability to perform to the required standards. Contact ILM
Salford One ILM guide Level 5/7 programme 2018
The ILM Customer Service Team is dedicated to providing the very best in customer care. If you need guidance on any aspect of leadership and management development, whether at an individual or organisational level, contact ILM. OVERVIEW OF THE ILM CENTRE - Chapel House Training & Consultancy
Chapel House Training & Consultancy is a well-established training organisation operating across the
UK and internationally and is proud to have been an ILM centre since 2008.We see that our alignment
to and delivery of ILM programmes ensures that continuously high standards of training delivery are
maintained. The centre specialises in coaching and mentoring and leadership and management
development where the background of the CEO, Directors, Partners and Associates ensures that a high
standard of training is delivered by a dynamic team who provide a unique blend of both academic
knowledge and practical operational experience.
THE PURPOSE OF THE PROGRAMMES
Whether working towards Level 5 or Level 7 qualifications and regardless of whether it is a Diploma
or a Certificate the purpose of the programme is to create space and time to concentrate on
developing your understanding, knowledge and skills to be a more confident and competent leader
or manager. Whichever programme you are undertaking the time spent on the programme represents
and investment in you. The learning space should be utilised to assess, reflect and develop you with a
view to achieving skill and role enhancement.
Everyone participating in the programme, whether tutor or learner plays an equal part of the process
as everyone brings their own unique experience of the world. It is through sharing and discussion that
learning and change will occur.
Managers and Leaders at all levels carry a great deal of responsibility, whether for delivering the
bottom line, setting vision and strategy, ensuring legal compliance, rolling out projects, meeting
targets, developing the organisation or any combination of these and other objectives. The
management or leadership role is often stressful, frequently lonely and the place where the buck
stops. As such it is important that managers and leaders have time and space to reflect on self, refresh
their knowledge and develop their skills so that they can maintain and improve their both personal
performance and that of their team/s.
Our accredited management / leadership development training is designed to create that space for
reflection, development and growth in a safe yet challenging and stimulating environment. Our
programmes have the added advantage of giving delegates an internationally recognised qualification
in management / leadership that is a unique blend of the theoretical and practical.
ILM Level 7 Diplomas & Certificates
Level 7 programmes are post-graduate level qualifications designed to enhance the knowledge and
skills of individuals with considerable existing experience in their field and those operating at or
aspiring to senior positions. Ideally the candidate will hold a degree or an equivalent vocational
qualification or be an extremely experienced leader / manager / professional who is now seeking to
gain a recognised qualification.
Salford One ILM guide Level 5/7 programme 2018
An individual seeking development at this level can expect to consider and critique a variety of
related theory, demonstrate detailed knowledge of the subject being studied, undertake in-depth
personal reflection and developmental action planning, participate in challenging and probing group
exercises, critically review personal performance, undertake complex projects and submit detailed
assignments supported by rigorous academic research.
ILM Level 5 Diplomas & Certificates
Level 5 programmes are graduate level qualifications. They are aimed at professionals who seek to
consolidate knowledge and practice into a recognised qualification. Whilst there are no formal entry
requirements the learner will be required to demonstrate understanding on a wide range of
associated concepts and deliver detailed assignments combining practical knowledge with academic
research.
Those seeking development at this level can expect to undertake a journey of self-discovery,
developing their personal knowledge and skills in the chosen subject area and be well positioned to
transfer the new skill sets to their working environment.
RESOURCES
Delegates on Chapel House Training & Consultancy’s ILM programmes can draw on a wealth of
resources to support and enhance their learning experience, including:
Course Facilitators.Facilitators are available throughout the programme providing formal coaching support, structured tutorials and informal ad-hoc advice as required by the learner.
ILM on-line resources. These are accessed through the ILM website via studying membership for 6 months from date of activation or via full membership should the participants decide upon this.www.i-l-m.com
Other course participants. Chapel House Training & Consultancy encourages learning support amongst delegates throughout the course of the programme and beyond through the creation of appropriate support structures including; co-coaching circles, buddy groups or action learning sets.
Pre-course workbooks. All delegates receive a pre-course workbook, which has a detailed range of information, reference material and recommended reading relevant to the chosen programme.
Each programme is supported by a comprehensive reading list. Course facilitators hold hard copies of the majority of the texts, which can be made available to delegates.
Delegates on Level 5 & Level 7 programmes receive a Chapel House Training & Consultancy data stick containing a myriad of useful information relevant to the chosen course of study.
Chapel House Training & Consultancy has a comprehensive website and blog where subject related information and updates, news articles and research findings are routinely posted. www.thechapelhousegroup.co.uk
Salford One ILM guide Level 5/7 programme 2018
ROLES & RESPONSIBILITIES
The Delegate
Delegates on all programmes have a responsibility to take ownership for their own learning, to
attend the programme and to engage in the learning experience. Delegates are required to complete
the pre-course work programme and should commit to interacting with the programme, the
facilitators and other delegates to maximise the learning experience of all.
They should also endeavour to engage with interim tutorials, group learning sessions and personal
coaching / development support where this is applicable to the programme. If elements of the
programme are not meeting the delegates expectations this should be fed back to the facilitators so
that any such concerns can be addressed and, where necessary, the programme amended.
Delegates also have a responsibility to ensure that payment for programmes undertaken are
received in a timely fashion by Chapel House Training & Consultancy.
The Facilitator(s) / Trainer(s)
Programme facilitators are there to deliver the programme, ensure that delegates have a positive
and rewarding learning experience and that they are equipped with the appropriate levels of
knowledge to successfully complete the programme, attaining an appropriate qualification. Course
facilitators will the principle contact for delegates for the duration of their learning where their role
will be to support, guide and clarify. Facilitators are also responsible for the safety of all parties
during the contact phase/s of the programme and will take the lead for initial assessment of all
written assignments.
The Internal Verifier (IV)
The IV is a staff member or associate of Chapel House Training & Consultancy who ensures the
quality of the marking of the assessor so that Chapel House Training & Consultancy continues to
meet the ILM’s exacting standards. The IV may, occasionally, challenge the assessment made during
the initial assessment and in such circumstances they will meet with the initial assessor to discuss a
process for agreement.
The External Verifier (EV)
The EV is an individual appointed by the ILM to quality check the marking undertaken by Chapel
House Training & Consultancy. Regular meetings take place between ILM centre staff and their
appointed EV, who is independent and does not work for the ILM centre.
The ILM
The ILM is the awarding body for qualifications. They ensure that programmes are well designed and
appropriate for delivery at the stated level. They set the parameters of course content and are able
Salford One ILM guide Level 5/7 programme 2018
to remove ILM centre status from any training organisation aligned to them that fails to meet their
standards.
THE LEARNERS JOURNEY
Pre-Course
All potential delegates onto a Chapel House Training & Consultancy training programme will be
offered a conversation with one of our trainers either by telephone, Skype or in person to establish
the correct fit of qualification. This assessment will be based on discussions around a variety of
topics including: individual learning needs, personal goals, career aspirations etc.
Initial Contact
Once a programme of study is selected you will be allocated to your study cohort and dates for the
programme module/s will be agreed. At this point completion of a registration form will be required.
The registration process is designed to give you the opportunity to reflect upon your reasons for
undertaking the programme and what you will bring to and take from the experience.
Upon receipt of your registration form you will be registered with the ILM by our administration
team. Once this has happened you will receive an e-mail from the ILM confirming registration and
advising you of the benefits of your free 6 months studying membership to the ILM.
You will be sent joining instructions and a pre-course workbook, which you will be required to
complete prior to attendance on your chosen course and bring with you to the programme. The
workbook will provide you with the foundations to begin the programme and will ensure orientation
for the work ahead.
You will also be provided with the opportunity for a pre-course telephone coaching session with one
of our professionally qualified coaches. This will allow you the opportunity to discuss any matters
that are of concern or that may impact on the next phase of your learning.
Pre-course Assessment (Leadership / Leadership & Management only)
Some of Chapel House Training & Consultancy’s Leadership or Leadership and Management
programmes involve a pre-course psychometric assessment. The assessment process is an additional
tool to support the personal development phase of the programme you have embarked upon.
Where a psychometric tool is to be deployed the Chapel House Training & Consultancy
administration team will contact you, in advance of the programme, to book the assessment process
at a time that is convenient to you.
Programme Attendance
All ILM accredited programmes delivered by Chapel House Training & Consultancy have a taught /
classroom-based element. In the majority of programmes, the taught phase is modular usually with
gaps of between 1 and 3 months between the elements.
Salford One ILM guide Level 5/7 programme 2018
Programmes will be delivered in a suitable training space, either in a hotel or conference centre or,
in some circumstances, in a training venue provided by the client / host organisation.
The classroom-based elements of programmes will be delivered as a combination of facilitator led
inputs on theory and models, full group discussion and debate, small group exercises and practice,
individual feedback and presentations and the development of inter-group learning support
structures such as Action Learning Sets or Co-coaching circles, as appropriate.
It is recommended that cohort members remain together and that the published dates of
programme modules are those attended by all the members of that cohort. However, Chapel House
Training & Consultancy does recognise that situations may arise that impact on attendance. As such
we offer the flexibility of being able to defer attendance on programme modules to a future
programme date. It should be noted that all delegates mustattend the full number of classroom days
in order to complete the programme and attain the ILM qualification.
During the initial classroom module members of the cohort will be allocated to a Co-coaching group
or Action Learning Set, dependent upon the programme.
Taught Module Interim Period
Between the classroom based modules the course facilitators will be available, by telephone or
Skype, to individual cohort members to answer queries or give clarification on matters relating to
the programme. For delegates on the majority of programmes the requisite work place based
activity will commence between the first and second modules so that live workplace issues can
enrich the onward learning experience of the programme and to support delegates in developing
their thinking for onward assignments. Delegates will also be encouraged and supported to spend
time in their Co-coaching or Action Learning groups during this phase.
Where programmes are supported by individual coaching for delegates at least 1 coaching session
would usually be scheduled in this interim period.
Post Taught Modules
After the taught modules conclude delegates on Chapel House Training & Consultancy programmes
will be supported by a series of tutorial sessions. Whilst specific programme tutorials will be
scheduled to best meet the needs of the majority of the programme delegates Chapel House
Training & Consultancy runs an ‘open door’ policy for tutorials (with the exception of those delivered
internally to one contracting organisation). This means that any delegates on current or previous
programmes can attend any tutorial session pertinent to their qualification. This allows those
delegates who require additional support to access extra tutorial time.
Delegates will be encouraged and supported to spend time in their Co-coaching or Action Learning
groups. (In the case of all ILM Leadership / Leadership & Management Programmes above Level 3
this will be a requirement of the programme.)
Delegates will also conduct the majority of the work required to complete their coursework and
assignments after the taught modules are completed. This activity will be supported through
tutorials, Co-coaching or Action Learning groups, 1 to 1 coaching sessions (where this is part of the
Salford One ILM guide Level 5/7 programme 2018
programme), informal or ad-hoc support from the course facilitators or other appropriate Chapel
House Training & Consultancy staff.
Delegates have a total of 3 years to complete their ILM accredited training programme. During this
time delegates will be able to submit the assignments required for completion of their chosen
programme and the programme facilitators will mark assignments, give appropriate feedback and
where necessary identify areas for improvement. All endeavours will be made by Chapel House
Training & Consultancy staff to work with delegates to achieve the standard of work required by the
ILM to achieve a recognised qualification.
Salford One ILM guide Level 5/7 programme 2018
Writing Assignments
The key to effective assignment writing is to focus on providing evidence of your knowledge and how you apply it in the workplace.
With this in mind, it is essential that you utilise the assessment documents to ensure you answer the questions. On the following pages are some key terms that allow you to differentiate between what is required for the assignment submission to ensure you meet the criteria.
You will need to be self-critical and to complete the assignments in a structured way. The most appropriate way to complete this is to start with the assessment criteria as section headings for your writing. In this way, you are less likely to lose focus and you are also sign-posting the section for the assessor. The additional benefit of this is that you don’t start with a blank sheet of paper, just some section headings to work against.
Whilst there may be a need for the sections to be linked, it is easier to write the assignments in this way, rather than as a continuous piece of work.
Reviewing your work before submission
Once you have completed your writing, it is always worth reviewing it again against the criteria, considering how it would read if you were the assessor:
Have I covered the key points?
Is there evidence of the knowledge and application?
Have I provided examples from the workplace to support my answer?
Have I referenced any research or reading?
Have I been concise and considered the word-count?
If I have included a model as part of the text, have I explained this briefly to show understanding?
If I have used appendices, does the assignment read effectively without these?
Word Count and Appendices
The written word, however generated and recorded, is still expected to form the majority of
assessable work produced by Learners at Level 5. The amount and volume of work for each unit at
this level should be broadly comparable to a word count of 2500- 3000 words. Learner work should
aim to minimise the amount of unnecessary attachments or appendices. Information that is
essential to the Learners work in order to meet the learning outcomes and assessment criteria
should be included within the main body of the report. However, ILM understands that from time
to time a Learner may need to include additional supporting information which enhances the overall
work and it is recommended that it is kept to a minimum and does not over-exceed.
Salford One ILM guide Level 5/7 programme 2018
Referencing your work You need to reference other people’s work, opinions and research to identify in your writing that you have consulted other published sources. If you don’t reference your work, you are claiming all of the material is your own. There are many different ways of referencing; for the purpose of our programme we will be using the ‘Harvard referencing system’. What don’t I need to reference?
General Knowledge – For example, Barack Obama is the President and America is a larger country than the UK.
Your Own Ideas – Any findings or insights from your own research that are definitely your own.
How do I reference my work? When you reference materials and sources in your text you should include the surname of the author or editor, the date of publication and, when necessary, a page reference number to be separated from the rest of the information by a comma. For example: Hackett (2003) reviews the research and analysis of a training plan to help structure. Alternatively, if you want to discuss an author’s theory and don’t believe their name is best set in your sentence, you can place a reference to them at the end of a sentence such as (Hackett, 2003). If you want to directly quote from the source material, you should use quotation marks around the text. You should also reference the writer’s name, year of publication and page number where the text appears. For example: “It is not easy to set out a recipe to ensure that learning always does work to add value to the individual and the organisation” (Hackett, 2003, p.13). Multiple works - same author When an author has published more than one source in the same year, you distinguish them by adding a lowercase letter after the year: (Hackett, 2003a) (Hackett, 2003b) Two authors same work In the study by Brown and Green (2003)... Three or more authors Peck et al. (1998)... – et al. means ‘and others’ More than one author shown in text Brown (1960) and Smith (1999) have shown... Two authors, same work not directly cited in the text (Brown & Green, 2003)
Salford One ILM guide Level 5/7 programme 2018
More than one author not directly cited in the text (Borris, 1992; Mullins, 2006) No author Training development is suggested by Anon (2001); or (Anon, 2001) No date Smith (n.d.) with respect that...; or (Smith, n.d.) Several works, different author, different years Block (1992; 1993) or (Block, 1992; 1993) Second-hand references (Brown 1996, cited in Dermot 2001) & by Brown (1996, cited in Dermot 2001) as... Sources in References/Bibliography In your references/bibliography section of any written reports you need to include the full reference to any source material you have used. For example Author, A. (Year) Title of book. Edition (only include this if not the first edition). Place of publication: Publisher. Below you will find a few examples of how to present certain source materials such as books, journals and online material. Books One author Malone, S. (2003) Learning about Learning: An a-z of Training and Development Tools and Techniques. London: Chartered Institute of Personnel and Development. Two authors Bee, F. and Bee, R. (2003) Learning Needs Analysis and Evaluation. 2nd ed. London: Chartered Institute of Personnel and Development. Three or more authors Roberts, K. et al., (2008) Learning and the Right Initiative. Hampshire: Palgrave Chapter in a book Samson, C (1970) Problems of Information Studies in History. In S. Stone, ed. Humanities information research. Sheffield: CRUS, 1980, p. 44-68. Journal Articles Dee, K. and Hatton, A. (2006) How to Face Training Evaluation Head-on. People Management. Vol 12, No 6, pp. 40-41. Online Resources Thomson, I. (2008) Evaluating Training and Learning [Internet]. London: CIPD Available at: http://www.cipd.co.uk/subjects/lrnanddev/evaluation/evatrain.htm [accessed 10th August 2010].
Salford One ILM guide Level 5/7 programme 2018
ILM terms for learners
List
What exists?
Presentation of specific, required information in a structured
format. Essentially a recall of learnt information; although this may
be quite complex information, listing does not imply significant
cognitive skills.
Identify
What are they?
Involves some selection of subject matter from a larger set or
context. Requires ability to recognise - the level of cognitive skill
required depends on the context. And the degree of variation in the
set from which the identified elements are being drawn.
Describe
What does it look
like?
An account of the principal features of the topic. Involves some
element of selection of the more important features. Again context
and possible variation is significant, as is the degree of detail
required in the description.
Explain
How does it work?
Involves some description of a topic with an account of the
practices associated with the topic. It may also imply some reasons
for those practices, depending on context. Again, the level of
cognitive skill involved will depend on the complexity of the subject
matter.
Compare
How does this relate
to that?
Used with two or more examples, requires a description of their
relative features, effectiveness or outcomes. Context and variation
determines the level of cognition involved.
Contrast
How good is this
compared to that?
Used with two or more examples, makes some assessment of their
relative features, effectiveness or outcomes. By definition, this is
more demanding than to compare, and the factors which
determine the level for compare also apply.
Examine
What can you find
out about it?
Examine is about exploring a topic in some detail (identifying
positive and negative features of the topic) without necessarily
drawing conclusions and making judgements. An examination could
be used to inform decision making; in itself it will probably not be
conclusive. The degree of detail and the context in which the
examination takes place will determine level.
Analyse
What makes this
work the way it does?
To examine something in detail to discover the meaning or
essential features and draw conclusions. To break something down
into components or essential features, to identify possible
causation and/or draw conclusions.
Analysis is not solely confined to data, but will often involve some
manipulation of data to identify patterns, etc. The more complex
the topic being analysed, the higher the level, but analysis will
rarely be a low level activity.
Salford One ILM guide Level 5/7 programme 2018
Critically analyse
What makes this
work the way it does,
and why?
Implies careful, exact, in-depth or detailed analysis. Tends to focus
more on the components and to comment on their significance,
causal relationships or impact on the whole. Requires informed
judgement with reference to some conceptual theory, idea,
practice or experience so will always be fairly high level of cognitive
skill.
Evaluate
How well does each
part of this work, and
what needs to be
done to make it work
better?
An evaluation is a examination of complex issues, requiring higher
level cognitive skills, that is more focussed (narrower area, but in
more detail) than a review. An evaluation is normally detailed and
normally provides a solution or conclusion and/or recommendation
(perhaps for further exploration). An evaluation could include a
comparative element. An evaluation tends to focus on the whole as
the sum of its parts.
Review
Overall, how well
does this work, and
what may need to be
done about it?
Making a judgement about a topic which relies upon a combination
of evidence and some kind of theoretical model, construct or
practice. A review normally has breadth and could include a
comparative element, and tends to focus more on the whole. A
review may well lead onto detailed further exploration and/or
recommendations for further actions
Justify
Why do it?
Present an argument for a particular action or choice. Will usually
imply some form of assessment or analysis, and may be linked with
one or other action
Assess
Is this to the required
standard?
Examining a topic and making a judgement, based on standard
criteria. An assessment will judge each element individually. An
assessment does not consider any causal factors, but focuses
primarily on impact or outcomes
Appraise
Does this seem to
work to the required
standard?
Less detailed but broader and more comprehensive than an
assessment.
Looking at the whole and making judgements about qualitative
aspects. Appraisal in its broader sense requires a judgement about
the subject, identifying its strengths and weaknesses and/or how
well something or someone performs in a particular context, or
how well they are likely to do the job. Appraisal is more subjective
than an evaluation, although it will refer to appropriate criteria.
Research
What can you find
out about it?
Identifying and collecting data or information about a subject and
presenting it in a codified or structured form. Research does not
imply any analysis of the data collected, although that may be
implied by the context. Research does not imply any judgement
about the data collected, but may well be combined with related
verbs (analyse, evaluate) to ensure that these actions take place.
Salford One ILM guide Level 5/7 programme 2018
Learning and Study Skills The purpose of this section is to provide some practical tips on how to make the best use of your study time. As soon as you start the programme you’ll realise that you need to plan in time to complete additional learning and your assessments outside of the workshops. Effective time management and effective study skills are essential for you to make the most of your learning and successfully complete your programme:
Time management helps you identify the hours you’ll need to fit into your schedule for studying. It helps you avoid wasting time by being better organised. It’ll also save you time through planning.
Effective study skills are about how and what you study. These ensure that you optimise your learning and therefore your progress in whatever time you have available.
Study Skills Matrix Throughout your programme you need to monitor the efficiency and effectiveness of your studying. Start now, take time out to plan your activities, set objectives and review your progress. You’ll inevitably try and benchmark yourself against others, but don’t be too hard on yourself – remember their learning style or starting point may be quite different from yours. Efficient and effective study is the key, as highlighted in the matrix below:
Effective Ineffective
Efficient
Focused on the right learning in the right way, and doing it in the time available.
Using time in an organised way, but failing to make progress as a result of inappropriate materials or method of study.
Inefficient Learning the right material but wasting time, so progress is slow.
In real trouble: wasting time and failing to make progress. As a result, learning becomes very frustrating.
Salford One ILM guide Level 5/7 programme 2018
The Importance of being Organised Organising your studying from day one is the key to effective and efficient study skills. Tips for better organisation
Take time to plan how you’re going to file and reference information - remember you may want
to refer later to material studied for an earlier subject, so you need to make sure you can find it easily.
Get into the habit of summarising or highlighting key points in materials so that you can review them quickly.
During workshops or when working through your participant packs, make notes to help you with assessments.
Make a list of your favourite websites so that you can speed up your internet searches, or store them in your favourites on your browser.
How to Study The real key to effectiveness is focusing on how to study. This can be a key barrier if it’s been a few years since you last studied. Be aware of your own learning style, what works and what doesn’t and recognise that we all have different learning styles. You may be familiar with the work of Honey and Mumford (1982) on learning styles. They categorised four types of learner, as outlined below.
Activists If you’re an activist, you’re a doer. You want to try things for yourself and enjoy practical sessions in the workshops. Try and look for opportunities to test out your learning in the workplace. Use your participant packs to make your study more practical. You may find it harder to understand the underpinning theory and its implications. Activists can fall into the trap of seeing the task in terms of finishing the subject, so they rush through the material. Therefore, take time to review and reflect. Pragmatists If you’re a pragmatist, you’re interested in knowing whether things work in practice. Case studies, facilitators’ experiences and other learners’ comments will be of most interest to you. Your participant packs and workshop discussions will be good sources for your learning. Take every opportunity to talk to other participants on your programme and in work. You’ll need to take care not to dismiss academic theory. It provides the essential foundations to your work as a practitioner, so consider it with a view to seeing how it can add value. Reflectors If you are a reflector, you don’t like to be rushed, and the pressures of an intensive programme can leave you reeling. You need time to stop and think about things – so making time for review is critical to your study plan.
You enjoy feedback sessions, so make the most of any discussions and opinions shared in workshops. You might also get a lot out of online discussions and debates. You’ll have to make more of an effort than others to turn theory into practice. Make sure you manage your progress so that reflection doesn’t slow you down.
Salford One ILM guide Level 5/7 programme 2018
Theorists You like to discover the theory and concepts from analysis. You’re good at integrating information from different sources, so you’ll relish using facilitator notes, websites and textbooks to help you build up the bigger picture. You’ll need to make more of an effort when it comes to looking at different views and approaches. What to Study You might think that deciding what to spend your time studying would be straightforward, but it’s very easy to weight your study towards the topics you find particularly easy or interesting. You need to allow more time for topics you’re less comfortable with, giving you the opportunity to build your confidence. Share Your Learning Learning needn’t be done in isolation. You will be part of a programme group so use the group for support. Help each other and enjoy the social aspects of study by trying the following:
Set up an e-group so that you can share information quickly and easily – email your colleagues with information about interesting media programmes and articles.
Share research and reading by splitting up subjects and asking for summaries and highlights of key points.
Circulate web-links and case examples to ensure you’re all aware of the hottest topics.
Review and provide feedback on assessments or participant packs.
Visit other participants’ workplaces to broaden your sector knowledge and understanding.