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IM Professional Services Stay Connected with Ingram Micro IT Staffing. John Redman Manager, Professional Services Operations June 14, 2013. Agenda. Introduction to IT Staffing Our IT Staffing Partners SmartSource Technical Staffing Solutions VAR Staffing (Apollo Staffing) - PowerPoint PPT Presentation
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121101_1Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
IM Professional Services Stay Connected with
Ingram Micro IT StaffingJohn Redman
Manager, Professional Services OperationsJune 14, 2013
121101_2Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Agenda
■ Introduction to IT Staffing■ Our IT Staffing Partners
– SmartSource Technical Staffing Solutions– VAR Staffing (Apollo Staffing)– People To Go
■ Patient Protection and Affordable Care Act (Obamacare)
■ IM Professional Services Programs■ IM Professional Services Resources
121101_3Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
IT Staffing ServicesRecruiting and Staff Augmentation
Proven highly qualified candidatesScreened and certified
Flexible Staff OptionsFull-time direct placements
Temporary/Project placementsTemp-to-perm placements
Contract placements
ReasonableZero Upfront Costs
Competitively Priced
Candidates of All Skill LevelsTechnical and Sales
Save Time
Build Profits
Get the Most Flexibility
Enjoy Responsiveness
Have Complete Confidence
121101_4Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Company Opening
Optimize Productivity of Personnel
Increase Customer Satisfaction
Leveraged Resource
Resale Services Opportunities
Coverage for PTO
Revenue | Profitability | Saving
Description SKU MSRP MSRP Hourly Rate VAR Price VAR Hourly Rate
Noncertified Tech T14243 $1,199 $29.98 $1,131 $28.28
A+ Certified Tech T14246 $1,599 $39.98 $1,508 $37.70
Network Engineer T14249 $2,199 $54.98 $1,885 $47.13
CCNP / CCIE BV4290 $4,800 $120.00 $4,199 $104.98
121101_5Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Our IT Staffing Vendors
SmartSource specializes in
providing IT recruiting, technology
deployments and IT staff
augmentation services.
Our ultimate goal is to exclusively
provide these support services on
behalf of our partners.
About us Fast Facts:
Founded 1996
COVERAGE:
USA CANADA
Nearly 20% of the VAR 500 leverage our services
IT consultants that offer decades of experience
Inc. 5000 fast growth company
• All SmartSource staff are W2 employees employees
• Fully insured and bonded
• Background checked
• Drug tested if required
• Referenced checked and certification verification
• We utilize 75% of the same resources – assures
consistence in quality
• We help eliminate worker misclassification penalties, etc.
Competitive Advantage
121101_8Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Our IT Staffing Vendors
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Performing Staffing Services since 2000
IT Technical, Operations, and Sales Talent• Information Technology• Information Security• Networking Engineering / Architecture• ERP Implementation / Upgrade• Audit / Compliance
National Rollouts and Projects
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State of the Market
Unemployment within the IT Sector
CandidatesPassive is betterWho is open to new opportunities
Talent is in Demand
121101_11Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
And also in Canada
Staff Augmentation Capabilities in CanadaPerforming Staffing Services since 2000
Provide IT staffing and field services across Canada in all provinces and territoriesHave 500 technical resources working across Canada every dayIT Technical and Sales TalentNational Rollouts and Projects
121101_12Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Change will be here January 1, 2014
Patient Protection and Affordable Care Act
121101_13Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
■ Marketplaces for individuals and small group policies■ Must be in place by October 1, 2013■ New Federal Entitlement to helper “lower-income”
taxpayers buy Exchange Coverage– Available if “household income” < 400% of the Federal Poverty
level (~$47,000 single, ~$97,000 family of 4) and not eligible for Medicaid
■ Highest for incomes < 250% of poverty line■ Affordability
– Employee premium for single coverage for lowest cost option < 9.5% of Household income (for $10/hr associate, $1,976)
Exchange & Subsidies
121101_14Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Employer Shared Responsibility Penalties
■ Large employers subject to “Pay or Play” rule– 50+ FT/FTE employees in prior calendar year– 2013: can use 6 consecutive month period
■ Penalties may apply if the employer:– Fails to offer minimum essential coverage to all FT employees
(and dependents)– Offers coverage that is not affordable or does not provide
minimum value
■ Penalties triggered if any FT employee gets subsidized coverage through Exchange
121101_15Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Employer Penalties
Penalties triggered if FT employee is certified to employer as enrolling in subsidized Exchange coverage for a month■ Penalty A: employer failed to offer substantially all FT
employees (and dependents) opportunity to enroll in employer’s plan for a month
■ Penalty B: employer offered substantially all FT employees (and dependents) opportunity to enroll but coverage is not affordable or does not provide minimum value
121101_16Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Employer Penalty Amounts
■ Penalty A: employers that do not offer coverage to substantially all full-time employees:
– $2,000 per full-time employee (minus the first 30)
■ Penalty B: employers that do offer coverage:
– $3,000 for each employee who receives subsidized coverage through an exchange
– If too expensive, not generous enough or not offered to enough employees
– Lesser of Penalty A or Penalty B will apply
■ Amounts shown are annual penalties – penalties will be calculated on a monthly basis
121101_17Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Who is a Full Time Employee
■ An individual who is an employee under the common law standard
■ Common law standard– Person for whom services are performed has the right to control
and direct the person performing services
■ Not employees:– Independent contractors (if correctly classified)– Leased employees– Sole proprietors– Partners in a partnership– 2% S corporation shareholders
121101_18Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
Full-Time EmployeeWith respect to a calendar month
130 hours of service in a calendar month = the monthly equivalent of 30 hours of service/week
121101_19Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
• Seek legal and tax advise and stay compliant• The law is complex - 200 pages of information• The penalties are steep
One solution: Pay-roll your contractors with IT Staffing Clients recruit their own staff
IT Staffing vendor on-boards clients recruits
IT Staffing properly classes the employees
IT Staffing processes pay-roll and issues W2 & 1099’s
IT Staffing terms recruits and provides insurance to those who qualify
Issues and Solutions
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www.IngramMicroLink.com
121101_21Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
IM Professional ServicesIM Link
IM brokered solution provider networkStandard hourly rates for labor services
IT Staffing ServicesPermanent or temporary positionsFlexible Staff Augmentation Solutions
IT Asset Disposition ServicesSecure and responsible disposal Removes liability for information
Onsite Professional ServicesCategory and Vendor Specific ServicesSKU’s and Customizable SOW’s
Ingram Micro Training AcademyClassroom or Online – guaranteed to runCan be resold to end users
3rd Party Warranty ServicesPrivate label product protectionVariety of Coverage Options
Remote System Admin ServicesSave a truck rollOutsource support and development
System Integration ServicesCompliment Cloud Services salesCustomizable to end-user environments
121101_22Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
For access to IM Link…www.ingrammicrolink.com
For help with professional services sales opportunities, getting enrolled as a Customer of IM link, or help using IM Link…
[email protected] (800) 456-8000 ext 67247
To become an IM Link Service Provider…[email protected]
1 (800) 456-8000 ext 66686 | 1 (800) 235-4128
[email protected] | x67014
Ordering Services with IM Link
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 121101_23