Implementation of Implementation of restructured APDRPrestructured APDRPduring 11during 11thth Five year Five year

plan – Base Line Data plan – Base Line Data Collection SystemCollection System

APDRP GroupAPDRP Group

APDRP proposed in 11APDRP proposed in 11thth Plan PlanThe schemes shall be executed in two parts –The schemes shall be executed in two parts –

Part-A :Part-A : Part-A of the scheme shall consist of projects for Part-A of the scheme shall consist of projects for

establishment of baseline Energy & Revenue data establishment of baseline Energy & Revenue data including IT applications for Energy including IT applications for Energy Accounting/Auditing, Customer care solutions and Accounting/Auditing, Customer care solutions and SCADA (Large cities). SCADA (Large cities).

Part-B :Part-B : Part-B of the scheme shall consist of projects for Part-B of the scheme shall consist of projects for

distribution system strengthening and up-gradation distribution system strengthening and up-gradation works. works.

Challenges Faced during 10Challenges Faced during 10thth Plan Plan Utilities are lacking the domain knowledge in IT.Utilities are lacking the domain knowledge in IT. IT industry is not having the domain expertise of IT industry is not having the domain expertise of

the Distribution business – Resultant : trying to the Distribution business – Resultant : trying to push off the shelf, ill conceived solutions push off the shelf, ill conceived solutions available with them.available with them.

The utilities adopted piecemeal standalone The utilities adopted piecemeal standalone solutions, difficult to integrate on common solutions, difficult to integrate on common platform. platform.

Utilities did not carry out business process re-Utilities did not carry out business process re-engineering / made process IT worthy, essentially engineering / made process IT worthy, essentially required for sustaining IT enablement.required for sustaining IT enablement.

Resistance to change Resistance to change

Implementation MethodologyImplementation Methodology Utility has to identify no. of towns to be proposed for inclusion in Utility has to identify no. of towns to be proposed for inclusion in

APDRP of 11th plan for subsequent preparation of detailed APDRP of 11th plan for subsequent preparation of detailed project reports.project reports.

For implementation of Baseline data collection system of the For implementation of Baseline data collection system of the Scheme, utility shall be provided a Comprehensive Bid document Scheme, utility shall be provided a Comprehensive Bid document covering Technical specification and contract conditions, which is covering Technical specification and contract conditions, which is to be customized to meet utility specific requirements based on to be customized to meet utility specific requirements based on existing business processes and assets in position. The Bid existing business processes and assets in position. The Bid document is under preparation and likely to be available document is under preparation and likely to be available immediately after sanction of the scheme by Govt.immediately after sanction of the scheme by Govt.

As per requirement of the utility they may appoint one of the As per requirement of the utility they may appoint one of the consultants from empanelled accredited consultants for utility consultants from empanelled accredited consultants for utility specific customization of the document and handholding from specific customization of the document and handholding from concept to commissioning of baseline data collection system. concept to commissioning of baseline data collection system.

Utility shall also be provided a list of IT firms, who are capable of Utility shall also be provided a list of IT firms, who are capable of taking up such complex IT projects and they may choose one of taking up such complex IT projects and they may choose one of these IT firms for implementation of the project through a process these IT firms for implementation of the project through a process of competitive bidding.of competitive bidding.

Stepped Approach to Stepped Approach to create IT infrastructurecreate IT infrastructure• Under 11Under 11thth plan APDRP collection of baseline data without plan APDRP collection of baseline data without

human intervention and creation of GIS based indexing of human intervention and creation of GIS based indexing of assets and customer is proposed to be mandatory for utility, assets and customer is proposed to be mandatory for utility, which will enable energy audit and accounting and setting up which will enable energy audit and accounting and setting up of single window customer care center.of single window customer care center.

• Considering above SRS template proposes to create Considering above SRS template proposes to create centralized data center where database and application centralized data center where database and application server will reside and necessary IT infrastructure will be server will reside and necessary IT infrastructure will be established at the areas covered under APDRP scheme for established at the areas covered under APDRP scheme for collecting base line data and also creates IT backbonecollecting base line data and also creates IT backbone in the in the area of distribution business process to capture the benefits area of distribution business process to capture the benefits of the investments on sustainable basis. of the investments on sustainable basis.

• The proposed facilities at data centre are scalable and utility The proposed facilities at data centre are scalable and utility will have a option to cover the entire area at a later date with will have a option to cover the entire area at a later date with least incremental cost . least incremental cost .

Scope of work-SRS Scope of work-SRS

Establishment of Centralized Data Center

Creation of IT Infrastructures at :

1. Data Center2. Circle Office

3. Division Office4. Sub Division Office

5. Call Center6. Substation

Creation of Infrastructure for setting up of Customer care

center at identified towns

Setting up of LAN / WAN to establish connectivity at all

identified places

Creation of GIS Platform with Consumer Indexing and Asset

Mapping

AMR Based data logging of System and Select Consumer

Meters

Integration of entire IT infrastructure

Hardware ArchitectureHardware Architecture

Modular designModular design ScaleableScaleable ExpandableExpandable Adherence to industry standardsAdherence to industry standards Vendor neutral & technology Vendor neutral & technology

independent independent Data storage at central serverData storage at central server Data backup & archiving facilityData backup & archiving facility

Sub Division office

GigabyteDual Lan

Core Switch

Fire Wall

IDS

Back Up Server

DNS

Reverse Proxy

Web Server

LDAP

Distribution Switch

InteralLan

`

Db & CI Cluster for Applications

Db & CI Cluster for GIS & Map

Radius Server

VPN/MPLS Cloud

San switch

San switch

SAN StorageBack Up Server

MediaLibrary

Core Switch

Fire Wall

IDS

IDS

acess Switch

Mail Server

Internet

`

Data acquisition server

InteralLan

CallCenter

HQ/ other Offices

InteralLan

DTSub Station

NMS ServerApplication & GIS Server

Data center architectureData center architecture Fault tolerant tier IV data center infrastructure Fault tolerant tier IV data center infrastructure

with simultaneous active distribution paths. All with simultaneous active distribution paths. All hardware with duplicate power supply and hardware with duplicate power supply and separate UPS with N+1 redundancyseparate UPS with N+1 redundancy

Data base and main application servers shall be Data base and main application servers shall be enterprise level SMP RISC / Itanium processor enterprise level SMP RISC / Itanium processor based UNIX systems based UNIX systems

Data base servers shall be deployed in cluster fail Data base servers shall be deployed in cluster fail over mode and application servers in scale out over mode and application servers in scale out modemode

Data center shall be connected to other utility Data center shall be connected to other utility offices through VPN WANoffices through VPN WAN

Data center architecture- ContData center architecture- Cont The Data base servers shall have access to the The Data base servers shall have access to the

common single database on an external central common single database on an external central storage through a switched Fiber Channel Storage storage through a switched Fiber Channel Storage Area Network (SAN). Area Network (SAN).

The central storage shall support hardware based The central storage shall support hardware based (host independent) data replication to a remote DR (host independent) data replication to a remote DR site and bi-directional data copy site and bi-directional data copy

To achieve zero performance impact backup, To achieve zero performance impact backup, backup server will back up from the mirror copy of backup server will back up from the mirror copy of the databasethe database

Additionally the robotic controlled tape library shall Additionally the robotic controlled tape library shall be central library of tapes for all the servers be central library of tapes for all the servers offered in the system. offered in the system.

WAN WAN Creation of WAN Backbone, capable of carrying data Creation of WAN Backbone, capable of carrying data

and voice and through secure VPN tunnel via internet.and voice and through secure VPN tunnel via internet. The Router shall have ISDN BRI Card for ISDN The Router shall have ISDN BRI Card for ISDN

connectivity in case of link failure.connectivity in case of link failure. There will not be any connectivity in office hierarchy. All There will not be any connectivity in office hierarchy. All

utility offices shall be connected directly to the Data utility offices shall be connected directly to the Data centre. centre.

Minimum 2 Mbps VPN link for connection between Data Minimum 2 Mbps VPN link for connection between Data center and Utility HQ ( If data center is not located inside center and Utility HQ ( If data center is not located inside HQ premises ) and subdivision offices. Other offices HQ premises ) and subdivision offices. Other offices shall be connected through 512 Kbps VPN link. shall be connected through 512 Kbps VPN link.

Provision for upgrading band widthProvision for upgrading band width Datacenter to have 2 Mbps internet leased line for web Datacenter to have 2 Mbps internet leased line for web

serverserver

IT infrastructure at other officesIT infrastructure at other offices

All Subdivisions shall have data All Subdivisions shall have data acquisition server fitted with front end acquisition server fitted with front end processor for data acquisition from processor for data acquisition from Feeder/ DT/ HT consumer meters at pre Feeder/ DT/ HT consumer meters at pre defined interval.defined interval.

All offices shall have a LAN connected to All offices shall have a LAN connected to switches and Router for upward switches and Router for upward connectivity to data center.connectivity to data center.

IT infrastructure at S/s and DTsIT infrastructure at S/s and DTs All Substations shall have a data logger PC which will collect All Substations shall have a data logger PC which will collect

all S/s Meter data through RS 485 port of the meters through all S/s Meter data through RS 485 port of the meters through a RS 485/ RS 232 data converter unit.a RS 485/ RS 232 data converter unit.

The data logger data to be transmitted to data acquisition The data logger data to be transmitted to data acquisition server at sub division over GSM/CDMA/ PSTN lines.server at sub division over GSM/CDMA/ PSTN lines.

Data logger at substation will have on screen display of the Data logger at substation will have on screen display of the S/s SLD and energy balance and losses at Bus bar and S/s SLD and energy balance and losses at Bus bar and Transformers ( Both instantaneous and aggregated Value) Transformers ( Both instantaneous and aggregated Value) Moreover data logger will display voltage, current and Moreover data logger will display voltage, current and demand ( both maximum and minimum) . demand ( both maximum and minimum) .

DTs and selected HT consumers (HT consumers of mixed DTs and selected HT consumers (HT consumers of mixed feeder) shall have meters with RS-232 ports and data feeder) shall have meters with RS-232 ports and data acquisition server at Subdivision shall poll meter data at acquisition server at Subdivision shall poll meter data at regular interval through GSM/ CDMA modems retrofitted on regular interval through GSM/ CDMA modems retrofitted on meter RS 232 or optical port itself.meter RS 232 or optical port itself.

All the Sub division servers shall push the entire incremental All the Sub division servers shall push the entire incremental meter data to data center during off-peak hours for meter data to data center during off-peak hours for aggregation and MIS generation as per various hierarchical aggregation and MIS generation as per various hierarchical requirement of the utility.requirement of the utility.

Application packagesApplication packages The application packages designed for defining the various The application packages designed for defining the various

business processes of the utility have been categorized in business processes of the utility have been categorized in three parts in SRS Template- three parts in SRS Template-

Part-A Part-A (Modules essentially required by most of the (Modules essentially required by most of the Utilities, since they do not possess these IT enabled Utilities, since they do not possess these IT enabled systems, like GIS based Consumer indexing, Asset systems, like GIS based Consumer indexing, Asset mapping and Network Analysis, Meter Data Acquisition, mapping and Network Analysis, Meter Data Acquisition, Energy Audit, Customer care center, New connection, Energy Audit, Customer care center, New connection, Dismantling & disconnection, MIS )Dismantling & disconnection, MIS )

Part-BPart-B (M,B,C) - (M,B,C) - If M,B,C and other standalone software If M,B,C and other standalone software solutions are in place, the bidder has to integrate the same solutions are in place, the bidder has to integrate the same with the offered solution including design and supply of with the offered solution including design and supply of necessary middleware. However, he shall supply necessary middleware. However, he shall supply necessary software solution for M,B,C also, if the same is necessary software solution for M,B,C also, if the same is not available with the utility or the existing system is not not available with the utility or the existing system is not integratable with offered solution.integratable with offered solution.

Part-CPart-C (Optional packages of Asset Mgmt. & Maintenance (Optional packages of Asset Mgmt. & Maintenance Mgmt.)Mgmt.)

(Facilities to be created by owner)(Facilities to be created by owner)

Basic infrastructure and facilities for Data Center :Basic infrastructure and facilities for Data Center : All civil works of the Building, (data center/ Call center All civil works of the Building, (data center/ Call center

etc) approx. area 500 Sq.Mt for data center or as per etc) approx. area 500 Sq.Mt for data center or as per requirement of bidder requirement of bidder

Precision Air Conditioning & ventilation system, Fire Precision Air Conditioning & ventilation system, Fire fighting, access control system, Internal and External fighting, access control system, Internal and External electrification of data center building as per bidder’s electrification of data center building as per bidder’s requirementrequirement

Disaster recovery and Business continuity planDisaster recovery and Business continuity plan Supply of meters and development of web portalSupply of meters and development of web portal

Interfaces between separate systems (internal & Interfaces between separate systems (internal & external) shall be message based.external) shall be message based.

Integration technologies must be industry proven Integration technologies must be industry proven standards, scalable and shall provide for standards, scalable and shall provide for extensive functionality.extensive functionality.

Web based Message oriented middleware and Web based Message oriented middleware and Object Request Broker middleware technologies Object Request Broker middleware technologies shall be the preferred for integration of shall be the preferred for integration of desperate applications and databases within n-desperate applications and databases within n-tier architectures.tier architectures.

It shall be possible to set various options and It shall be possible to set various options and logics of the system from a central location to logics of the system from a central location to ease the system administration work. ease the system administration work.

GIS based Customer and Asset GIS based Customer and Asset indexing and mappingindexing and mapping

Implementation of enterprise GIS based Implementation of enterprise GIS based application integrated with other business process application integrated with other business process application such as energy audit, billing, Network application such as energy audit, billing, Network analysis, Customer care center, SCADA/ DMS analysis, Customer care center, SCADA/ DMS etc.etc.

Creation of indexed customer and asset data Creation of indexed customer and asset data base and mapping on GIS platform.base and mapping on GIS platform.

Satellite imagery shall be used as base map and Satellite imagery shall be used as base map and physical survey map using DGPS/ Total Station physical survey map using DGPS/ Total Station shall be geo referenced and digitized to create shall be geo referenced and digitized to create accurate representation of utilities assets and accurate representation of utilities assets and customers. customers.

Application Packages for Business Application Packages for Business processes of utilityprocesses of utility

The application packages designed for defining the variousThe application packages designed for defining the variousbusiness processes of the utility have been categorized business processes of the utility have been categorized in three parts in SRS, Section: G-2 - in three parts in SRS, Section: G-2 - A: A: Modules essentially required by most of the Utilities, Modules essentially required by most of the Utilities,

since they do not possess these IT enabled systems, like since they do not possess these IT enabled systems, like GIS based Consumer indexing, Asset mapping and Network GIS based Consumer indexing, Asset mapping and Network Analysis, Meter Data Acquisition, Energy Audit, Customer Analysis, Meter Data Acquisition, Energy Audit, Customer care center, New connection, Dismantling & disconnection, care center, New connection, Dismantling & disconnection, MIS MIS

B: B: (M,B,C) - (M,B,C) - If M,B,C and other standalone software If M,B,C and other standalone software solutions are in place, the bidder has to integrate the same solutions are in place, the bidder has to integrate the same with the offered solution including design and supply of with the offered solution including design and supply of necessary middleware. However, he shall supply necessary necessary middleware. However, he shall supply necessary software solution for M,B,C also, if the utility so desires.software solution for M,B,C also, if the utility so desires.

C: C: Optional packages of Asset and Maintenance Mgmt.Optional packages of Asset and Maintenance Mgmt.