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Hotel & Leisure Sector Profile Personable&Professional Hotel & Leisure Sector Profile

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Page 1: Imtech Hotels and Leisure Profile

Hotel & LeisureSector Profile

Personable&Professional

Hotel & Leisure Sector Profi le

Page 2: Imtech Hotels and Leisure Profile

It's our aim to be the fi rst choice engineering and delivery partner for the building services industry”

Page 3: Imtech Hotels and Leisure Profile

Hotels & Leisure Sector Profile Contents

Company Review 2

Imtech Group Strength 3

Imtech UK Office Locations 4

Mission, Vision, Core Values & Culture 5

Hotels & Leisure Sector Coverage at a Glance 6

A Selection of Hotels & Leisure Sector Projects 7-8

Grosvenor Hotel / Apartments Case Study 9

Wembley Arena Case Study 10

Epsom Racecourse Case Study 11

Intercontinental Hotel Case Study 12

Health, Safety and Environmental 13

© 2009 IMTECH TECHNICAL SERVICES

Page 4: Imtech Hotels and Leisure Profile

PAGE 2 IMTECH TECHNICAL SERVICES COMPANY PROFILE

Gerard van de AastChief Executive OfficerImtech NV

Paul KavanaghGroup Chief ExecutiveImtech UK and International

Imtech UK Group Structure

Company Profi le

Royal Imtech NVWith some 27,400 employees, around 23,000 customers and annual revenue above

€5.1 billion, Imtech NV is a leading European technical services provider in the fields of

electrical services, ICT and mechanical services.

We enjoy strong presence in the buildings and industry markets of the Netherlands, Belgium,

Luxembourg, Germany, Austria, Eastern Europe, Scandinavia, the UK, Ireland and Spain, as well as

in the European ICT and traffic markets and the global marine market. Our shares are listed on the

Euronext Stock Exchange in Amsterdam where Imtech is included in the Midkap Index. Imtech’s

shares are listed on the Euronext Stock Exchange and are also included in the Dow Jones STOXX

600 index.

Imtech UK Imtech UK is a significant provider of technical services to the building, utilities and

process industries across the UK.

Imtech UK is part of the large international Imtech NV Group. UK and Irish Operations are led by

Paul Kavanagh who also sits on Imtech NV's Executive Council and is charged with driving the UK

business forward by building on its strong financial and technical platform to achieve its strategic

objective of being a major national player in the UK building services sector. With a management,

project and supervisory staff of approximately 2,300 personnel, a turnover in excess of £514 million

and underpinned by strong technical and delivery personnel Imtech UK has the flexibility to deliver

across a range of project types and market sectors and ultimately meet and exceed the demands of

its UK client base.

ROYAL IMTECH NV Gerard van de Aast

GROUP Chief Executive Offi cer

IMTECH UKPaul Kavanagh

Chief Executive Offi cer

IMTECH MARINE

IMTECH BOLASHAK

IMTECH TECHNICAL SERVICES

PEEK INFRA

IMTECHMEICA

Martin McEvoy(MD)Maritz Naude(FD)

IMTECHG&H

Darron Littlehales(MD)Neil Evans(FD)

IMTECHAQUA

John Wardley(MD)Bridget Hendry(FD)

IMTECHWATER, WASTE AND ENERGY

Bruno Speed(MD)Steve Urry(FD)

IMTECHSUIR

Eddie Walsh(MD)Pat O'Boyle(FD)

INVIRONan Imtech companyGarry Metcalfe(MD)Dipak Chauhan(FD)

IMTECHSMITH

Gary Dowd(MD) Alec Watt(FD)

IMTECH ICT

CAPULAan Imtech company

Roger TurnerMD)Michael Fawcett(FD)

Page 5: Imtech Hotels and Leisure Profile

PERSONABLE & PROFESSIONAL PAGE 3

Imtech Group Strength

We are a significant lead engineering provider of technical services to the building services, infrastructure and process industries

across the UK and Ireland. Operating through eight strategic business units and a network of local offices across the UK and the

Republic of Ireland, we have gained a reputation for delivering complex technical engineering solutions and installations across

all market sectors.

Tailoring our services to local needs and customers wishes is a key component of our business strategy, which is supported by

the resources and expertise of one of the UK’s leading players and further strengthened by being part of Imtech NV, a global

€5.1 billion business.

NEW BUILD EDUCATION TRANSPORTATION RETAIL PUBLIC COMMERCIAL DATA CENTRES ICT ENERGY

REFURBISHMENT RESEARCH & HEALTHCARE HOTEL & LEISURE RESIDENTIAL MAINTENANCE

SECTOR TRACK RECORD

YOUR LOCAL BUSINESS ORGANISATIONSECTOR TRACK RECORD

Project Values 1million - 25 million

LOCAL CULTURE AND DELIVERY

NATIONAL AGENDA FOR KEY CLIENTS

FINANCIAL & TECHNICAL STRENGTH

C5.1bn

IMTECH TECHNICAL SERVICES

UK GROUP SKILLS

£514m

IRELAND

WALES

LONDON

NORTH ENGLAND

SOUTH EAST ENGLAND

IMTECH TECHNICAL SERVICES

SPAIN GERMANY BELGIUM SCANDINAVIA THE NETHERLANDS UK IRELAND

IMTECH NV EUROPEAN TECHNICAL SERVICES CAPABILITIES

Page 6: Imtech Hotels and Leisure Profile

PAGE 4 IMTECH TECHNICAL SERVICES COMPANY PROFILE

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Key Offi ce Locations Imtech UK H.Q. Imtech House Imtech (Meica) 33–35 Woodthorpe Road Head Office Ashford, Middlesex TW15 2RP Telephone No: 01784 229 900 Fax No: 01784 229 901 Imtech (Meica) Suites 69-72, 2nd Floor City Office 65 London Wall, London EC2M 5TU Telephone No: 020 7374 0766 Fax No: 0207374 0767

Imtech (G&H) Hooton Street Head Office Cartlton Road Nottingham NG3 5GL Telephone No: 0115 9505100 Fax No: 0115 9581200

Imtech (G&H) RCM Business Centres Northern Regional Office Sandbeds Trading Estate Dewsbury Road, Ossett West Yorkshire WF5 9ND Telephone No: 01924 277880 Fax No: 01924 277884

Imtech (Aqua) Aqua House Head Office South East Rose and Crown Road Swavesey, Cambridgeshire CB24 4RB Telephone No: 01954 234 600 Fax No: 01954 230 593

Imtech (Suir) Unit 9A Head Office Cleaboy Business Park Old Kilmeaden Road Waterford Telephone No: +353 (0) 51 359500 Fax No: +353 (0) 51 359599

Imtech (Suir) Block A, Unit 12 Dubin Office Orchard Business Centre Orchard Avenue City West Business Campus Dublin 24 Telephone No: +353 (0) 1 4691850 Fax No: +353 (0) 1 4105804 Inviron 3100 Park Square Head Office Solihull Parkway Birmingham Business Park Birmingham B37 7YN Telephone No: 0121 779 7005 Fax No: 0121 779 8222

Inviron Deben House London Office 1 Selsdon Way City Harbour London E14 9GL Telephone No: 0207 515 5511 Fax No: 0207 515 5551

Inviron Granite House Glasgow Office 31 Stockwell Street Glasgow G1 4RZ Telephone No: 0141 553 1991 Fax No: 0141 553 2002

Inviron Swallow House Washington Office Parsons Road Washington Tyne & Wear NE37 1EZ Telephone No: 0191 415 7007 Fax No: 0191 415 7101

Imtech (Process) Imtech House Head Office 5 Newlands Court Attwood Road, Burntwood, Staffordshire WS7 3GF Telephone No: 01543 496 600 Fax No: 01543 496 601

Imtech (Process) One Talbot Gateway Regional Office BP Energy Park Seaway Parade Baglan, Port Talbot SA12 7BR Telephone No: 01639 816 800 Fax No: 01639 816 944

Smith Group UK Calder House Head Office St. George's Park Kirkham, Lancashire PR4 2DZ Telephone No: 01772 471 111 Fax No: 01772 471 112

Imtech (Meica) 2nd Floor Oxford Office 23 Park End Street Oxford OX1 1HU Telephone No: 01865 242 472

Imtech (ICT) Viables 3, Jays Close Head Office Basingstoke, Hampshire RG22 4BS Telephone No: 01256 312 350 Fax No: 01256 312 377

Capula Orion House Head Office Stone Business Park Stone, Staffordshire ST15 0LT Telephone No: 01785 827 000 Fax No: 01785 825 900

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Page 7: Imtech Hotels and Leisure Profile

PERSONABLE & PROFESSIONAL PAGE 5

Our Approach

We are committed to delivering real value to our clients and partners through our technical capabilities and expertise, and our

focus on designing and delivering innovative solutions.

Our technical capabilities have grown through our extensive experience of complex projects including responsibility for design

and build, open book procurement, value engineering and much more. We have demonstrated a track record designing

solutions which deliver lower operating costs and total cost of ownership for our clients. Our technical expertise is supported

by a structured approach to aftercare, and a specialised area of our business dedicated to service and maintenance.

These important areas of delivery for our customers are underpinned by our vision and values :

Vision, Mission and Values

Personable and Professional is our committed way of working with you. We are a team player, we strongly believe in

communications and Director accessibility to you our customer at all times. We are fully committed to the continuous technical

and professional training of all our staff and we never walk away from our responsibilities to you our client.

PERSONABLE AND PROFESSIONAL LEAR

NIN

G A

ND

GR

OW

ING

“To be the fi rst choice engineering

and delivery partner for the building services industry across the UK”

LEAD

ER

SH

IP A

ND

TE

AM

WO

RK SAFE AND GOOD NEIGHBOUR

Train, inspire, develop and reward our people to secure outstanding performance Provide opportunities for development and growth

Understand fully the needs of our UK based customersBuild excellent relationshipsBe responsive and deliver what we promise through:■ Engineering - right fi rst time■ Technical Innovation■ Excellent Delivery■ Experience and Continuous Improvement■ Open and Honest Dialogue■ Customer for Life

Customers

Build positive relationships Achieve mutual success - a joint commitment to excellenceUtilise fully the unique capabilities of our partners

PartnersStaff

Establish long term relationshipConduct business in a fair, reasonable and professional manner

Supply Chain

Deliver sustainable growth and targeted market shareSecure acceptable profi tability

Shareholders

Implement high standards of health and safetyPro-actively protect the environment through sustainable solutionsConduct our business honestly and with integrityOperate all our businesses in a safe and responsible way for our staff, co-workers and the public in general

Community

Page 8: Imtech Hotels and Leisure Profile

PAGE 6 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE

Broadway Media Centre

Scope of WorksMechanical, Electrical and Public Health installation

Project Value£800k

Main ContractorBluestone Plc

Intercontinental Hotel

Scope of WorksMechanical, Electrical and Public Health installation

Project Value£11m

Main ContractorJohn Sisk & Son Ltd.

Dakota Hotel and Innovate Offices

Scope of WorksMechanical, Electrical and Public Health installation

Project Value£2.4m

Main ContractorDawn Construction

Imperial War Museum

Scope of WorksMechanical, Electrical and Public Health installation

Project Value£3.5m

Main ContractorLaing O'Rourke

Center Parcs, Elveden Forest

Scope of WorksMechanical, Electrical and Public Health installation

Project Value£10.2m

Main ContractorClegg Construction

Grosvenor Hotel Apart's

Scope of WorksMechanical, Electrical and Public Health installation

Project Value£20m

Main ContractorJohn Sisk & Son Ltd.

Hotel and Leisure National Capability at a Glance

Dakota Hotel Sherwood Park Office

Scope of WorksMechanical, Electrical and Public Health installation

Project Value£1m

Main ContractorSimons Construction

Page 9: Imtech Hotels and Leisure Profile

Hotels and Leisure Sector Experience

PERSONABLE & PROFESSIONAL PAGE 7

Grosvenor Hotel Apart's Mechanical, Electrical 20,000 20 Months John Sisk & Son LtdPark Lane and Public Health services DSA to luxury apartments including Gardiner & Theobald shell and core works refurbishment

Inter-Continental Hotel Mechanical, Electrical 12,000 9 Months John Sisk & Son LtdHyde Park Corner and Public Health Services DGRLondon installation for major Gardiner & Theobald refurbishment project

Wembley Arena Mechanical, Electrical 6,200 15 Months John Sisk & Son LtdLondon Services installation Hilson Moran for prestigious grade II Gardiner & Theobald listed refurbishment project

Northumberland Hotel Mechanical, Electrical 8,000 16 Months CostainLondon and Public Health Services Elementa installation for major MDA Consulting hotel refurbishment

Central Park Leisure Centre Mechanical, Electrical 1,500 8 Months MowlemLondon and Public Health Services Siloch Dawson installation for leisure centre refurbishment project

St James Court Hotel Mechanical, Electrical and 2,700 12 Months FEBCRefurbishment Public Health services to Imtech MeicaWestminster apartments and suites Boyden & CoLondon

Novotel, Hammersmith Heating andchilled water 3,200 8 Months BovisPhase 1 distribution Mechanical NorthdaleWestminster services refurbishmentLondon

PROJECT SCOPE OF WORK VALUE CONTR. CONTRACTOR& EMPLOYER IN £000'S PERIOD /CONSTRUCTION MANAGER CONSULTANTS QUANTITY SURVEYOR

Page 10: Imtech Hotels and Leisure Profile

Bedford Corner Hotel Installation of Mechanical 1,600 11 Months Ballast WiltshireTottenham Court Road and Electrical services Integrated Design AssociatesLondon refurbishment Cyril Sweett Partnership

Gatwick Forte Crest Hotel Refurbishment of 379 1,200 12 Months Wates ConstructionGatwick Airport hotel bedrooms Marks Heeley & BrothwellLondon (plumbing and electrical) Director of Design, Forte Hotels

Craven Hill Gardens Hotel Mechanical, Electrical 2,000 12 Months John SiskLondon services installation David Bowditch Associates refurbishment Jestico & Whiles

Master works Development Mechanical, Electrical 4,200 9 Months Costain LtdCorporation and Public Health Services Lehr AssociatesClub Quarters design & build 256 bedroom Client16/18 Ludgate Hill hotel refurbishmentLondon

Royal Court Theatre Mechanical Services 1,400 9 Months SchalSloane Square installation for refurbishment Max FordhamsLondon of prestigious London Theatre

Wentworth Health Mechanical, Electrical and 2,100 12 Months Bovis Lend Leaseand Tennis Club Public Health servicesSurrey installation for private leisure facilities upgrade

Park Inn Heathrow Mechanical, Electrical and 8,000 19 Months Imtech Meica LtdRezidor Public Health refurbishment BCHF to 4 star hotel

PROJECT SCOPE OF WORK VALUE CONTR. CONTRACTOR& EMPLOYER IN £000'S PERIOD /CONSTRUCTION MANAGER CONSULTANTS QUANTITY SURVEYOR

PAGE 8 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE

Hotels and Leisure Sector Experience

Page 11: Imtech Hotels and Leisure Profile

PERSONABLE & PROFESSIONAL PAGE 9

The installation and commissioning of Mechanical, Electrical and Plumbing services to 129

apartments and 4 Penthouses, all receptions, Front of House and back of house areas.

Services include:

• LTHW, Chilled water pipework services

• Public Health Services

• Primary and secondary ductwork systems

• Electrical services, Fire Alarm installation

• Sprinkler Mist system

• BMS installation

The project comprises a six star standard refurbishment and fit out of levels 2-8 of a former

hotel building. The development contains 133 “super luxury” serviced apartments ranging

from studios to five bedroom penthouses, which will include fully fitted kitchens and butler

services to cater for mid to longer term guests. It will also be possible to connect adjoining

apartments, in some cases possibly taking over an entire floor.

The main reception and back of house areas are located on Level 2. The internal courtyard

will form the focal point of the development where guests are able to meet and relax with

friends and associates. A full service bar and restaurant is located within the internal

courtyard.

Work was sensitively programmed so as to minimize disturbance to guests at the Grosvenor

House Hotel and function rooms alongside and below the works. The lower part of the south

block contains function rooms including the Great Room, the largest ballroom in Europe,

lobbies and restaurants, all of which are run and operated by the Marriott. These levels

remained in full operation for the duration of the works.

CLIENT: Park Lane Properties Ltd

MAIN CONTRACTOR:John Sisk & Sons Ltd.

CONSULTING ENGINEER: DSA

PROJECT VALUE: £21,000,000

Grosvenor House HotelHotel & Leisure Sector Case Study

Page 12: Imtech Hotels and Leisure Profile

The Wembley Arena project was focused around the need to re-orientate the venue to

integrate with the wider Wembley Master plan proposals which include the new Football

Association International Stadium.

The project encompassed reconfiguring the building interior, including the main auditorium,

entrance foyer, restaurant facilities, dressing rooms and covered service yard. The project was

focused on reinstating some of the original characteristics of this Grade II listed building and

enhancing the customer experience within this high profile venue. Imtech was responsible

for delivering the mechanical and electrical services installation throughout the venue in

partnership with the developer Quintain Estate Developments, the operator Wembley London

Ltd, and their professional team to meet the strict deadlines sent within the budget and

quality constraints required for this prestigious development.

“I am writing to express my sincere thanks to you and your team for being so pro-active and

positive in the successful reopening of Wembley Arena. This was a major refurbishment and

reorientation project in a listed building that demanded attention to detail, a high degree of

coordination and an immensely committed workforce. In working with the main contractor,

Imtech's team rose admirably to all these demands, led by Kevin Joyce on site, to whom I

extend a special thank you. The project is significant for Quintain. It is the first public

building within a world class piece of public realm, within what will eventually be a new

district for London - the creation of New Wembley. To have reopened Wembley Arena on

time, to budget and to a high level of specification is a credit to everybody involved. I hope

that I will have the opportunity to work with you, Kevin and the rest of your team again, in

the not too distant future.”

David Crump

Head of Construction and Project Management

(Quintain Estates Development plc)

PAGE 10 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE

CLIENT: Quintain Estates Development plc.

CONSTRUCTION MANAGER/CONTRACTOR: John Sisk & Son Ltd.

CONSULTING ENGINEER: Hilson Moran Partnership

QUANTITY SURVEYOR: Gardiner & Theobald

PROJECT VALUE: £5,500,000

Wembley ArenaHotel & Leisure Sector Case Study

Page 13: Imtech Hotels and Leisure Profile

PERSONABLE & PROFESSIONAL PAGE 11

Imtech Smith were responsible for the complete mechanical and electrical installation to the

new 11,000 seat grandstand at the world famous Epsom Racecourse.

The building features a new main betting hall with bars and catering, which can also host

conferences, banqueting and events. Three first floor function rooms with seating for up to

600 people have flexible uses for conferences and functions, and the second floor comprises

14 private boxes plus a 'Super Box' for just over 100 people for smaller events and race days.

Energy efficiencies include a ground source heat pump, solar control glass, PIR lighting

controls, aerated taps and low flush toilets.

A crucial element was to partially rebuild the grandstand in time for the 2008 Derby Festival,

which was achieved by completing the 4000 capacity terrace area. The event is attended by

around 100,000 people, and work was carefully choreographed to ensure the Festival went

ahead as normal, and with minimal impact on the existing facilities.

This project which was secured by competitive tender and consisted of a full mechanical and

electrical supply and install.

Scope of works included:

• Lighting, Power

• Fire Alarm, CCTV

• Lightning Protection Systems

• Boosted Water System

• Heating,Ventilation and A/C

• Above Ground Drainage

• Ground Source Heat Pump

CLIENT:Epsom Racecourse

MAIN CONTRACTOR:Willmott Dixon

CONSULTING ENGINEER: Smith Group

PROJECT VALUE:£3,400,000

Epsom RacecourseHotel & Leisure Sector Case Study

Page 14: Imtech Hotels and Leisure Profile

The intercontinental hotel on Park lane in Mayfair is situated in one of the most

prestigious addresses in London, boasting views across Hyde park and Mayfair. The Hotel

is world renowned for its five star accommodation and service and is the flag ship property

for the Intercontinental Hotel group more commonly associated with the Holiday inn chain

of hotels across the world.

The project consisted of the refurbishment of 447 guest rooms made up of standard,

superior, general suites and special suites which included for 2 spa guest and 6 major suites

and a VIP lounge.

In the early stages of the contract speed of setting up site and carrying out extensive

validation surveys of the already installed services was of the upmost importance, this was

required in that we could confirm that services had been installed to the appropriate

standards and to ensure a smooth start to the installation processes.

Imtech Meica provided the complete M & E package to the rooms including speciality

services which include television, Audio visual, internet, air conditioning and security as

well as the general electrical, mechanical and public health installations.

During the construction phase installation peaked at 25 rooms per week with close

coordination and planning with John Sisk to ensure each guest room was completed in line

with the standards required for a hotel that has exacting quality standards for its clients.

The challenge on this project was to have operational rooms back into service as quickly as

possible. This was successfully carried out with the first 100 guest rooms put into service

within 5 months of starting on site. Then each floor was progressively handed over to the

hotel on a floor by floor basis whilst maintaining services to the upper operational floors.

The final guest room was completed within 12 months.

"The InterContinental was a difficult project with exacting standards. This was made even

harder for both of us due to the extremely short lead period, following the demise of the

previous main contractor who had commenced the installations. It is a credit to your team

that they were able to establish true requirements so quickly, which ultimately led to the

Hotel being operational by their target dates.

I must also thank you for being an integral part of the quality delivery team. Both the

client's team and final operational team from the Hotel have been highly complimentary

of the overall product. The standards were kept to a true 5-star finish throughout all the 447

bedrooms."

Graham Sturge

Regional Director for John Sisk & Sons

PAGE 12 IMTECH TECHNICAL SERVICES - HOTELS & LEISURE PROFILE

CLIENT: Intercontinental Hotels Group

MAIN CONTRACTOR:John Sisk & Son Ltd.

CONSULTING ENGINEER: BSG

M&E CONTRACTOR: Gardiner & Theobald

PROJECT VALUE: £11,000,000

Intercontinental HotelHotel & Leisure Sector Case Study

Page 15: Imtech Hotels and Leisure Profile

PERSONABLE & PROFESSIONAL PAGE 13

CSR and Working Safely

Why Working Safely and Protecting the Environement is Important to us

Imtech Technical Services Ltd. recognises that it has a responsibility to you our customers,

our employees and to the wider environment.

People are our biggest asset and the protection of their human rights, development of their

talents and active involvement in the planning and direction of their work is critical to the

organisations ongoing commercial success - we are nothing without them!

As well as employees they are friends - we recognise our duty to protect them whilst at work

and to contribute to the protection of the environment around them.

With this in mind Imtech Technical Services Ltd. were one of the first UK building services

contractors to gain accreditation to the environment standard of ISO 14001: 1996.

Early involvement at feasibility stage allows a greater opportunity to design a sustainable

solution. Our aim is to embrace 'Green' technology where possible in order to contribute

to the long term protection of our environment.

Corporate Social Responsibility

Imtech is increasingly involved in the implementation of environmentally sound and

sustainable technical solutions:

• Sustainable engineering solutions - for example the Innovate Building in Leeds, which

was awarded the highest BREEAM rating of any building in the UK at the time.

• Exploitation of energy generation from renewable energy sources and bio energy

• Decreased emissions of greenhouse gases and fine particles

• Realisation of clean water solutions and preventing water pollution

There is commitment at Board level to focus on how Imtech’s primary business activities can

contribute towards sustainable development, and to conduct ourselves in ways that make an

important contribution towards a sustainable and liveable society.

This commitment has resulted in a number of successful recent inititives, including:

• The development of company-wide Business Principles and HR principles

• ISO 14001 certification in many parts of the business

• First official Imtech participation in the Carbon Disclosure Project

• QHSE: Quality, Health, Safety en Environment à Safetecq® campaign

• A Corporate Citizenship programme: “Shared Success in Developing Countries”

• A process establishing a benchmark measure for CO² and equivalent emissions in

Imtech Technical Services offices, and a programme of activities to reduce these

emissions.

Page 16: Imtech Hotels and Leisure Profile

Royal Imtech NV

ISO 9001:2008ISO 14001:2004OHSAS 18001:2007

QUALITY, ENVIRONMENTALAND OCCUPATIONAL HEALTH& SAFETY APPROVED SYSTEM

November 2012