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INDEP E NDA KEVIN CHE N | 30125643 2 GIOVANNI TRASOLINI | 30123 2918 KRISTY WO NG | 301242621 KARAN DID I | 3 01218558 BUS237 GR OUP A SSIGNMENT ELDER CARE BLOG URL: INDE PENDA.WOR DPR ESS.COM 1

INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

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Page 1: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

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Page 2: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

SUMMARY• What is Independa?

• Pros vs. Cons

• Competition

• Critique

• Case Study

• Morals

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Page 3: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

WHAT IS INDEPENDA?

● An elder-care software system developed by Kian Saneii

● Idea came from assisting his parents in taking care of his grandparents

● Launched in 2009

● TV based platform controlled by a single remote

● No need for login usernames or passwords

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Page 4: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

KIAN SANEII

● CEO, Chairman and founder of Independa

● Prior to Independa he worked at Websense Wireless

● Bachelor of Science in Computer Science

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Page 5: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

PROS VS. CONS

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Pros Cons

Assists Nurses and Caregivers

There will always be a factor of fear

Combats Social Isolation System glitches could occur

Connects loved ones Any problems have to be fixed immediately, to maintain 24/7 care

Page 6: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

PROS

● Nurses can look after more patients

● Independa can bring upon relief of social isolation

● Interaction between family members

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Page 7: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

CONS

● There will remain a constant fear○ Elderly person may need immediate attention

● Disruptive systems glitches, or the site may crash

● Problems need to be attended immediately○ The problems have to be fixed quickly, and may be a

problem. if there is not adequate staff people will have to wait, and time is not a luxury in this case.

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Page 8: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

COMPETITION

● Two most prominent competitors:1. Caremerge 2. Health sense

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Page 9: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

CAREMERGE

● Launched in 2012

● Main goal of tying people together via the cloud service (Caremerge)

● Allows for practitioners, nurses, and families to be on the same page (Caremerge)

● Convenient way for loved ones to keep up to date with

their elderly person

● Relieves stress for the families

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Page 10: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

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Page 11: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

HEALTH SENSE

● Allows for seniors to stay home by themselves and avoid an elderly home

● How it works○ Sensors are placed throughout the household○ monitors a person's activities

● Works by noticing discrepancies within the individual's behavior ○ For example: there is a sensor on the medicine cabinet

to see how many times it has been used (Heathsense, 2013).

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Page 12: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

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Page 13: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

WHY INDEPENDA IS BETTER

● Real competition is Health-Sense because it is an in-house service like Independa

● Independa is better because…○ Based on a broader scope of measurements ○ Involves social life, environment, activities, as well as

health and safety (Independa4U, 2013) ● Health sense is mainly geared towards the safety of a

person and medical issues

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Page 14: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

PROFESSIONAL OPINION (CRITIQUE)

● The impact of Telehealthcare on the quality and safety of care○ an article talking about the effects of Telehealthcare

● Telehealthcare is using technology to send information around, concerning a patient

● Health Service Utilization○ “A decrease in the utilization of healthcare services is

often taken as an indicator of improved efficiency and quality in telehealthcare studies" (McLean, et al., 2013).

○ significant reduction in hospitalizations rates for asthma sufferers

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Page 15: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

PROFESSIONAL OPINION (CRITIQUE)

● Quality of Life○ “Improvement in quality of life due to telecare is only

found in some patients suffering from chronic heart failure or asthma, but not in any patients suffering from diabetes” (McLean, et al., 2013).

● Satisfaction○ Overall patients’ satisfaction levels were higher when

travel times were reduced and costs of travelling were lower. (McLean, et al., 2013)

○ Generally happier when convenience is increased (McLean, et al., 2013)

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Page 16: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

PROFESSIONAL OPINION (CRITIQUE)

● Costs○ The professionals need training for handling new

responsibilities, and maintain accountability. (McLean, et al., 2013)

○ New demands will lead to an increase in costs, however it unintentionally outlines the more important costs (McLean, et al., 2013)

○ Costs outweigh the benefits initially, but may even out (McLean, et al., 2013)

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Page 17: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

CASE STUDY

● Kendal at home ○ “Kendal at Home combines the security of a continuing

care retirement community with the freedom and independence of living in your home” (Giacobbe, 2014)

● Works by integrating; ○ Software provided by Independa ○ TVs○ Caregiver app

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Page 18: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

CASE STUDY

● Limits the amount of equipment needed

● With integrating Independa, Kendal at home can improve…○ staff efficiency ○ increase satisfaction○ increase quality of care○ all while prolonging independence (Giacobbe, 2014)

● Integrating Independa and Kendal at home, Kendal at home saw great success due to Independa helping the reach lower costs.

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Page 19: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

MORALS

● Conflict among our opinions and the laws we must abide to

● Balance between social responsibility and corporate profits

● Could this technology be controlled by the Government

● Prevent abuse of elders

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Page 20: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

CONCLUSION

● Pros generally outweigh the cons

● Competitive advantage makes Independa the industry leader

● Case study provides first hand benefits

● What does the future hold?

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Page 21: INDEPENDA KEVIN CHEN | 301256432 GIOVANNI TRASOLINI | 301232918 KRISTY WONG | 301242621 KARAN DIDI | 301218558 BUS237 GROUP ASSIGNMENT ELDER CARE BLOG

REFERENCES

British Columbia Law Institute. (2011, July). BCLI. Retrieved July 23, 2015, from Canadian Centre for Elder Law : http://www.bcli.org/sites/default/files/Practical_Guide_English_Rev_JULY_2011.pdf

Daley, J. (2015, May 26). Entrepreneur. Retrieved July 23, 2015, from The Brilliant Software That's Turning Grandma's TV Into a Caregiving Tool: http://www.entrepreneur.com/article/245916

Giacobbe, L. (2014, October 8). CCRC without Walls Members - 140 Households. Retrieved July 22, 2015, from Independa: http://independa.com/wp-content/uploads/2014/06/Independa_Kendal_at_Home_Case_Study.pdf

Healthsense. (2015). Healthsense. Retrieved July 24, 2015, from http://healthsense.com/solutions/health-and-safety-monitoring/

Independa. (2015, May 5). Retrieved July 23, 2015, from How to Cost-Effectively Minimize Social Isolation in Your Senior Living Community.

McLean, S., Sheikh, A., Cresswell, K., Nurmatov, U., Mukherjee, M., Hemmi, A., et al. (2013, August 19). The Impact of Telehealthcare on the Quality and Safety of Care: A Systematic Overview. Retrieved July 22, 2015, from PLOSone: http://www.plosone.org/article/Authors/info:doi/10.1371/journal.pone.0071238

Ramachandran, V. (2014, May 7). USA Today. Retrieved July 23, 2015, from The new nursing shortage: http://www.usatoday.com/story/money/business/2014/05/07/ozy-nursing-shortage/8807937/

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