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New Faculty OrientationInformation Technology Servicesfor Faculty
18-21-2018
Welcome to USDThis guide is developed to assist faculty with instructional resources availablethrough the Academic Technology Services.
This is to be used as a quick guideline. More in-depth information can be accessedby visiting our web site, engaging in face-to-face discussions and throughattending key technology events.
We are committed to working with faculty members, providing access to high-quality computing and technology services in support of the scholarship andbusiness activities of the university.
We are privileged to play a role in promoting technology and providing resources,consulting and solutions to the teaching and learning mission of the university.
Chris WessellsChief Information Officer
Shahra Meshkaty Sr. Director of Academic Technology Services
NISSNISS ATSATS
WEBWEB ERPTERPT
AcademicTechnology Services
EnterpriseResource PlanningTeam
Networking &Infrastructure
Services
Library and Web Services
Information Technology Services
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PartnershipsAcross
University
BlackboardAdvisory
InformationAdvisoryCouncil
Academicsand
Library
(ATS)
InstructionalSupport
& TrainingClient Support
Desktop &Help Desk
InstructionalMedia
Services
AcademicComputing
Labs
Academic andResearch
Computing(HPC) Systems
Support
SoftwareCentral
& Hardware
ClassroomTechnology &
LearningSpaces
Committee
Blackboardand Online
CoursesTraining/
Consulting
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Software at USD http://www.sandiego.edu/its/software • We manage Volume Purchases contracts for many titles• Site licensed and specialized software• Classroom and academic software• Request form• Free or fee based
Computer Replacement Program (CRP)http://www.sandiego.edu/its/resources/hardware/specifications.php• Hardware – 3 year lease cycle for full-time benefit-based faculty• Talk to your area technician before making a selection • Ensure platform compatibility with software important to your program
Hardware & Software
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ITS Help Desk & Technical Support Providers
Support Help Desk & Distributed Techs
• USDOne & passwords• Faculty, Staff & Student email (Google)• Hardware repair and maintenance• Wireless network• Security: phishing, anti-virus, alerts• VPN access
How can I get help? Email: [email protected] call x7900
USDNow Help Desk Portalhttps://www.sandiego.edu/usdnow
Torero Mail powered by Googlehttp://toreromail.sandiego.edu
Help Desk & Client Support Specialists:
• Staffed with certified client supportspecialists, as well as training studentemployees
• Provide consulting on all computerneeds, including setting up yoursystems, troubleshooting, installationsand system configurations
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USD Networks Connection (wired/wireless)
Did you claim your USDOne account?Identity Management system for all USD faculty, staff & studentsUse the same username & password for 50+ USD systems, includingBanner, Blackboard, email, WiFi, etc.
Claim Your Account Now:http://my.sandiego.edu & click Register/Claim your USDOne accountYou will need your USD ID, the last 4 of your SSN & your birthdate tocomplete the registration process
eduroam (preferred method)USD’s secure wireless network Login using your email address and USDOne password
usdguestCurrently free for anyone, simply enter your email addressNeed to login every day. Bandwidth throttled; slow compared toeduroam http://www.sandiego.edu/its/connect/wireless
Connecting to:
MySan Diego
Web
Student System
Mobile
Blackboard
Learn about Cyber Security—Keeping safe online is not easy!Learn how to spot phishing attempts!
• Complete your New Hire Security Training!• Watch out for phishing emails & simulations• Minimize risk of data exposure by saving sensitive data only
on University owned systems• Educate yourself on federal, state and university regulations:
FERPA and HIPPA• FERPA training tutorial:
https://el.lawroom.com/ldapauthentication/login/78921
• Information about Identity theft, malware, phishing (emailscams), SPAM, spyware http://www.sandiego.edu/its/resources/security/
• Free Anti-Virus Software for the USD Community. Loginusing your USDOne credentials http://www.sandiego.edu/its/client-support-services/software/downloads/
• Backup your data! Crashplan, Dropbox, External Drives, etc.
Security & Safe Computing
IMPORTANT!!ITS or any legitimate service willNEVER ask for your password!
Please do not share it with others!
Any email that request for yourpersonal information is
fraudulent and shouldbe deleted!
If you receive a spamemail, use the button to
“Report as Spam.”
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Academic Technology Labs
General and Instructional computing labs are provided inBarcelona, Camino Hall, Maher Hall, Olin Hall and Serra Hall. Please visit us online at http://www.sandiego.edu/its/labs/ to see:
Hours of Operationshttp://www.sandiego.edu/its/labs/hours-of-operation/
Reservationshttp://www.sandiego.edu/its/labs/reservation.php
Student Laptop Checkouthttp://www.sandiego.edu/its/labs/student-resources.php
Faculty Resourceshttp://www.sandiego.edu/its/labs/faculty-resources.php
Software Available http://www.sandiego.edu/its/labs/available-software.php
Software Requestshttp://www.sandiego.edu/its/labs/software-request.php
Lab Manager & SupervisorsPhone: 619-260-2765eMail: [email protected]: Serra 205
Computing LabsSerra 205 ext. 6911Olin 122 ext. 6905
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Faculty Support & DevelopmentInstructional Support & Training Team (iTeam)
Training and Consultation• Workshops: Jumpstart & Comprehensive
• Instructor led, Online and Virtual• http://www.sandiego.edu/its/training• Blackboard Course Improvement
• Learn @ Lunch and other Special Events• Teaching and Learning Initiatives
• Summer innovation Institute• Student Technology Assistant Program• iPad Classroom Project
Web: http://www.sandiego.edu/its/iteam Phone: 619-260-7900 Email: [email protected] a Consultation: http://bit.ly/iTeam_Consult
Stay Up-To-Date
Follow the iTeam Blog
Follow us on Facebook
Follow us on Twitter
Follow us on YouTube
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IT Training WorkshopsSign up for a workshop!
Professional Development SeriesLook up and Register!
http://www.sandiego.edu/its/training/calendar.php
FREE trainings on university supported technology forfaculty, staff & students!
The following types of training are offered:• Variety of Instructor Led Workshops• Online, Virtual and On-Demand Training Options• Customized Training for Individual or Groups• Titles and levels to choose from including Google,
Microsoft and Blackboard• Self-paced learning with Lynda.com
• Register for a workshop &Please cancel if unable to attend!
Featured Trainings Include: Blackboard Orientation Online Blackboard Academic Essentials Online Google Apps for Collaboration
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Academic Technology EventsLearn@Lunch Series
Each semester, ATS offers 2topical lunchtime workshopsexploring emerging trends ineducation technology. Engage indiscussions with facultycolleagues iTeam & IndustryExperts.
Lunch is provided!
14th Annual Technology ShowcaseSave the Date – Friday February 8, 2018!Highlighting faculty accomplishments and innovation• Keynote luncheon from Industry Expert• Faculty panel presentations• Exhibit hall filled with our technology partners• Breakout Sessions and Demonstrations• Refreshments & Prizes!
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Technology Bootcamp! Workshops, Consultations Drop-In Center
Aug 29 & 30th | Serra 155 | 9am-4pm
RSVP HereWine & Cheese Social – Aug 30th
Two-week, Intensive, Faculty Development InitiativeSII exposes faculty to various technologies and instructional models toenhance student engagement. A panel of faculty peers, instructionaldesigners and education technologies will guide faculty to:
Summer Innovation Institute
Remarkable outcomes and projects from 125+ alumni over 6 cohorts!
Video: See what participants have to say about this initiative
RETHINKRETOOLREDESIGN
course elements to adaptto millennial learners
course activities with technologyto enhance learning outcomes
courses using instructionaldesign best practices
Application & Info @ http://sandiego.edu/ats/sii
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SII 2019 Date TBD– Will be announced at the 14th Annual Tech Conference
The iPad Project investigate the pedagogicalbenefits of the iPad and mobile technology toenhance student learning.
iPad Project Visit & Submit your proposal! http://www.sandiego.edu/ipadproject
to see project portfolio or find outmore information!
Faculty Pilot• Up to 3-month
exploration period
• Explore the devicecapabilities andapplications that cansupport yourcurriculum
• Plan for effectiveintegration with youcourse
Classroom Initiative• All students in your
class are provided aniPad
• Enhance teaching,learning and studentengagement
• Execute strategy toengage studentthrough the use ofmobile technology
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Since its inception in 2007m over 100 StudentTechnology Assistant (STA) projects have beencompleted.
What can an STA do for you?
• Facilitate projects with out-the-box thinkingfrom student IT employees
• Enhance curricula through emerging andrelevant learning technologies withmentoring and guidance
Student Technology Assistant (STA)
Visit & Apply!http://www.sandiego.edu/sta
to see project portfolio or find outmore information!
Faculty members are paired with a studentfor one semester to work on a technology-based project together. Project include:
Filming &Editing
AppDevelopment
3D Printing
InteractiveCourseware
Social MediaStrategy
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Blackboard Learning Management @ USDBlackboard Learn (Bb) 9.1 – Get Started! Get Training with the iTeam -
Attend Blackboard Orientation
Request a Blackboard Course from the Course Request Form
Login to Ole! Bb at http://ole.sandiego.edu
Get On-Demand Training at help.blackboard.com
Bb Help Videos
LMS Integrations
Bb Mobile Learn: Get notifications, sendannouncements and interact with the Bbmobile App.
Respondus Exam tool: Quickly uploadexams and question pools or protect theintegrity of your exams you give online.
Plagiarism Detection with SafeAssign &TurnitIn
Collaborate Ultra: Virtually connect withstudents, have guest speakers or createstudent groups.
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Plagiarism Detection Tools
TurnitIn features:
Originality Reports: detect matchedcontent; intended to be used as ateaching tool
GradeMark: an online paperlessgrading and rubric and feedbacktool
PeerMark: facilitates peer reviewedassignments
• Similarity finders check for improper citation or potential plagiarism• Detect unoriginal content in student papers by comparing them to sources on the internet, library
data bases and other students papers• Both tools are integrated into the Bb Assignment Tool and GradeCenter
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Classroom Technology at USD Intro to Classroom Technology Watch this video for a quick introduction on various
Classroom systems at USD. Classroom Technology Standards USD classrooms come in four different levels. Every classroom is equipped with a projector at a
minimum while many have advanced features suchas electric screens, sound systems, documentcameras and wireless collaboration. You canfamiliarize yourself with this guide.
http://www.sandiego.edu/its/media/classrooms/ Classroom Search:
http://www.sandiego.edu/its/media/classrooms/search.php
Technology Project Request If you are interested in additional technology for aclassroom or learning space please submit a request.
http://www.sandiego.edu/its/training/classroom-technologies/request-technology.php
Training & Support Available:If you would like training for yourself ordepartment in a specific classroom, pleasecontact IMS at x4567 or email us at: [email protected]
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Instructional Media Services (IMS)MULTIMEDIA LAB: Maher 176B• Full-service drop-in lab facilities for faculty, staff and students• Personalized assistance for all of your multimedia needs including 2 private recording booths
• Editing Video and Multiimedia Projects, Lecture Capture Consulting and Training• Students with Video (pre & post) production, Media conversions from VHS to DVD/Video File
(copyrighted material)• Assistance with uploading to video publishing platforms such as Ensemble, Mediasite, YouTube,
Podcasting, iTunes U and Vimeo depending on content• Assistance with video creation, video editing, graphic design, audio podcast recording, PowerPoint,
poster printing, Photoshop, media integration into coursework
CIRCULATION DESK: Maher 186B• Check out microphones, video cameras, tripods, audio recorders, etc.• Classroom console keys
VIDEO PRODUCTION REQUEST• Request professional video taping of your academic experience (lecture, guest speaker, flipped
learning video including webcam and slides)
URL: http://www.sandiego.edu/ims Email: [email protected]
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Learning Technologies & Multimedia Resources
Video Management, Creation, and Publishing OptionsThe university offers a variety of solutions for media management, videocreation, publishing. See a brief overview below on the page below or clickon the icons below to get more details.
Lecture Capture with Mediasite Record lectures from your desktop, with webcam and slides voice-over forflipped learning activities
Secure SD Video Platform with Ensemble Video Upload, share and have students submit their video assignment online
Classroom Response Systems with TopHat & iClickerLecture tools that tracks attendance, asks questions, features interactiveslides, and manages classroom discussions
Online Web-based Conferencing with Zoom & Bb Collaborate UltraFaculty can collaborate with students virtually using our web-conferencingVOiP
Plus More! Ask the Media or the iTeam!
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Server and System Support
HPC– High Performance Computing A joint effort of Chemistry Department & ITS
• Research Computing• HPC Cluster (Kevin Keane)
• Academic Server Support• Specialized Software• Maintain ArcGis Software• Storage- Dropbox• Backup• VM
[email protected] [email protected]
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Call us @ x7900
Email us @ [email protected]
Self Service @ www.sandiego.edu/usdnow
ATS Contact InformationITS Desktop Support Services and Help Desk:
We’re interested in your feedback and seeyour partnership!
We’re interested in your feedback and seeyour partnership!
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Thank You!
Please contact us with any questions that may notbe covered in this guide.
Your feedback, your questions and concerns willhelp us improve our services.
Send us an email to [email protected]@sandiego.edu
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