Installation & User Guide - DataMaxx - Employee Mobile ... the user to then edit and access reports based on employee punch data. Note: All three components need to work together

Installation & User Guide

Installation and User Guide

Copyright © 1999-2001 by Konetix, Inc. Sixth Printing: April, 2001 Code copyright © 1999-2001 by Konetix, Inc. Konetix, Inc. makes no representation or warranty, either expressed or implied, by or with respect to the TimeCentre®, TimeCentre HandPunch™, TimeCentre Communications programs or anything in this manual or reports created in, but not limited to warranties or merchantability and fitness for a particular purpose. TimeCentre®,is a trademark of Konetix, Inc. Windows 95/98/NT™ are trademarks of Microsoft Corp.®. RSI HandPunch™ is a trademark of Recognition Systems, Inc.

Table of Contents

Chapter 1. Introduction 1 The TimeCentre Process.....................................................................................................1 HandPunch Technology......................................................................................................2 Hand Punch Hardware Features .........................................................................................2 Specifications......................................................................................................................4 HandPunch terminals ...........................................................................................4 Wiring Overview..................................................................................................4

Chapter 2. Installation 5 Unpacking the HandPunch terminal ...................................................................................5 HandPunch 2000 contents ....................................................................................5 HandPunch 3000 contents ....................................................................................5 HandPunch 4000 contents ....................................................................................6 Power Protection.................................................................................................................6 Battery Backup ...................................................................................................................6 The Installation Process ......................................................................................................7 Placement of HandPunch terminal .......................................................................7 Environment...........................................................................................7 Install the Wall Plate ............................................................................................8 Mounting Hardware ...............................................................................8 Completing Mechanical Installation ......................................................8 Conduit Wiring ......................................................................................9 Network Wiring..................................................................................................................9 Wiring & Jack locations .......................................................................................9 Network wiring (3000/4000)................................................................................9 Setting dip switches for End of Line ..................................................................10 Computer connection to network .......................................................................10 Power Connections ...........................................................................................................10 Power up ...........................................................................................................................10 Additional wiring (3000/4000) .........................................................................................11 External devices .................................................................................................11 Wiring connections.............................................................................................11 Memory reset .....................................................................................................12

Chapter 3. Host PC Software Setup 13 Communications Overview ..............................................................................................13 Polling Methods Overview ...............................................................................................14 Host ....................................................................................................................14 Auto....................................................................................................................14 Call .....................................................................................................................14

Software Setup ..............................................................................................................15 Step 1. Set up Communications..........................................................................15 Step 2.TCP/IP and LAN Setup ...........................................................................16 Step 3. Modem Setup..........................................................................................17 Polling Selection Form.........................................................................18 Step 4. Database Setup .......................................................................................19 Step 5. Communication Setting Check ...............................................................20 Step 6. Hand Punch Data Clock Configuration ..................................................20 Step 7. Multi-Level Tracking Setup (4000)........................................................24 Badge (Level 1) Prompt .......................................................................25 Department (Level 2) Prompt...............................................................25 Job (Level 3) Prompt............................................................................25 Work Order (Level 4) Prompt ..............................................................25 Task Number (Level 5) Prompt............................................................26 Count Prompt .......................................................................................26 Tracking Counts ...................................................................................26 Tracking Inventory...............................................................................26 Step 8. Download Setup to HandPunch terminal................................................26 Step 9. Exit .........................................................................................................27 Bell Ringer Schedule ........................................................................................................27 Add New Clocks to System ..............................................................................................28 Delete Clocks from System ..............................................................................................28

Chapter 4: Clock Setup 29 Overview...........................................................................................................................29 First Enrollment (Supervisor) ...........................................................................................29 Place Hand..........................................................................................................29 Setup Instructions ...............................................................................................30 Command Mode Structure ................................................................................................31 Default Passwords ..............................................................................................32 Entering/Exiting ................................................................................................32 Setup Command Group (#2).............................................................................................33 Set Language ......................................................................................................33 Date Format ........................................................................................................33 Time & Date .......................................................................................................34 SERIAL: Set ID Length, Set Serial ....................................................................34 MODEM:Set Address.........................................................................................35 LAN: Set Address, Set ID Length, Set Serial.....................................................35 TCP/IP: Set Address, Set ID Length, Set Serial .................................................36 Service Command Group (#1) ..........................................................................................37 Calibration ..........................................................................................................38 Status Display.....................................................................................................38

Chapter 5. Enrollment 39 Employee Procedure .........................................................................................................39 Recording and Issuing Cards (3000/4000)........................................................................39 Enrollment Command Group (#4) ....................................................................................39 Add Employees .................................................................................................40 Hand Placement....................................................................................40 Add Supervisors .................................................................................................41 Remove Users.....................................................................................................42 Special Enrollment Command (#5)...................................................................................43 Training the Staff ..............................................................................................................44 Coordinating with Host PC...............................................................................................44 Going Live ........................................................................................................................44

Chapter 6. Employee Operation & Use 45 Overview ..........................................................................................................................45 Employee Operation .........................................................................................................46 Correct Hand Placement ...................................................................................................46 Timekeeping – HandPunch (2000/3000) ..........................................................................47 Punch Menu........................................................................................................47 Clock In or Out...................................................................................................47 Timekeeping – Hand Punch 4000 Series ..........................................................................48 Additional Features ............................................................................................48 Punch Menu........................................................................................................48 Clock In .............................................................................................................48 Clock Out ...........................................................................................................49 Switch Departments ...........................................................................................49 Record Breaks ....................................................................................................50 Record Lunches..................................................................................................50 Count .............................................................................................................51 Inventory ............................................................................................................51 Valid Punch Notification....................................................................................52 Employee Access to Information .......................................................................52

Chapter 7. Supervisor Override 53 Management Command Group (#3) .................................................................................53 Supervisor Override ...........................................................................................53 Review Punches ...................................................................................53 Bulk Hours ...........................................................................................54 Dollars..................................................................................................54 Add Punches ........................................................................................54 List Users............................................................................................................54 Set User Data......................................................................................................55 Set User Reject Threshold....................................................................55 Time Restrictions .................................................................................56

Chapter 8. Troubleshooting 58 HandPunch notification ....................................................................................................58 Verification problems .......................................................................................................58 Communication errors ......................................................................................................59 Hardware errors .............................................................................................................59

Appendix A. Tracking Categories...................................................... 61 Appendix B. Badge ID Log................................................................ 63 Appendix C. Bar Code Printing ......................................................... 65 Physical Specifications .....................................................................................................65 Printing Specifications ......................................................................................................65 Appendix D. Warranty & Service ...................................................... 67 Appendix E. Installation Diagrams .................................................... 69 Figure 3-01. Terminal Connections Overview..................................................................69 Figure 3-02. Terminal Wiring...........................................................................................70 Figure 3-03. Hard Wire Connection to host PC................................................................71 Figure 3-04. Network using Modem to Connect to host PC.............................................72 Figure 3-05. Printer Output...............................................................................................73 Figure 3-06. Lock & Bell Wiring Diagram.......................................................................74

TimeCentre Hand Punch Installation & User Guide Error! No text of specified style in document. •••• i

TimeCentre Hand Punch Installation & User Guide Chapter 1. Introduction •••• 1

Chapter 1. Introduction

The TimeCentre Process Thank you for choosing TimeCentre as your time, attendance and labor tracking system. The TimeCentre system is a complete collection and management tool for gaining control of your labor costs. Your chosen method of data collection is the TimeCentre HandPunch terminal. This unit is used as a means for time tracking with positive employee identification by using the hand geometry characteristic as an identifier. The TimeCentre system contains three main components, each of which plays an important role in collecting, storing, processing and using this data: 1. Hand Punch Data Clock: The data capture

device receives, stores and transmits employee punch data. Each time an employee uses the HandPunch, their identity is positively verified by the unique size and shape of their hand. This insures accurate payroll, eliminates unauthorized time and eliminates “buddy punching”. Employees enter time, attendance and labor information into the HandPunch terminal by swiping a bar code card or typing in their employee number directly on the keypad, and placing their hand.

2. Transfer: The TimeCentre Communications program facilitates the transfer of raw data from the HandPunch terminal to your computer. Depending on the HandPunch model you have chosen, the data is transferred to the TimeCentre database either via serial cable, modem, RS485 LAN connection or TCP/IP Ethernet connection. If serial or modem installation, the PC can optionally initiate a call to the clock to download information, automatically or manually. If network installation (RS485 or TCP/IP), communication occurs in a continuous “real time” loop.

3. Database Software at the Host PC: TimeCentre database software on the host PC allows the user to then edit and access reports based on employee punch data.

Note: All three components need to work together. This manual focuses on the HandPunch hardware installation and setup and the software communication setup. For assistance setting up and using TimeCentre database software on the host PC, please refer to the TimeCentre Database Software Manual.

2 •••• Chapter 1. Introduction TimeCentre Hand Punch Installation & User Guide

HandPunch Technology The HandPunch uses the size and the shape of the human hand to verify a person’s identity. It does not read fingerprints or the palm. To use the system, the enrolled user enters an ID number via a keypad, or by presentation of a card. The system prompts for the hand to be placed on the measuring surface, and once the hand is in place, it records the shape of the hand in three dimensions with a CCD (charge couple device) camera. A microprocessor extracts over ninety measurements and compares them to a previously stored template. Upon successful ID verification, the terminal records the time, date, user ID number and collected time and attendance data for collection by the host computer. Depending on the setup, the HandPunch terminal can also unlock a door or send card data to an access control system.

Technical Note: The HandPunch terminal uses an infra red light source, much the same as the light used in a typical television remote control, along with a camera chip. The employee’s hand is placed on the reflective surface (“platen”) in the HandPunch terminal. The platen has five finger pins to guide the hand for correct positioning onto the platen. The hand is positioned correctly when the finger pin lights extinguish on the top panel of the HandPunch terminal. The HandPunch determines the correct hand position by looking at certain pixels on the platen. When these pixels no longer reflect the light associated with that pixel, it is turned off.

When the hand is positioned correctly, the camera records an image of the hand, which can easily distinguish the length, width, surface area and height of the hand for a positive identification. After each employee’s hand print is enrolled in the system, this template is stored in the unit. On each punch, a comparison is made in the difference between the two templates. The difference between the two templates is expressed in the form of a “score”. The lower the score is, the closer the two templates are matching favorably.

HandPunch Terminal Hardware Features There are several HandPunch terminal models, which are dependent on the features you require. Basically, determination of your model is based on the following. HandPunch 2000. Collects in and out times, with optional department entries. It communicates with host PC via serial (50’ max.) or modem. HandPunch 3000. Collects in and out times, with optional department entries. The 3000 series communicates with the host PC via serial, modem, RS485 or TCP/IP. HandPunch 4000. Collects in and out times, with multiple tracking levels, schedule validation, level validation. It provides employees with their name as feedback, last punch and total time information at the terminal. The display prompt is customizable. The 4000 series communicates with the host PC via serial, modem, RS485 or TCP/IP connectivity.

TimeCentre Hand Punch Installation & User Guide Chapter 1. Introduction •••• 3

The table below illustrates the feature sets of each model

Feature HP2000 HP3000 HP4000 Network via RS422 (Ethernet) No Yes Yes Network via RS232 (Serial) Yes Yes Yes Modem Option Option Option Ethernet Connectivity No Option Option Standard User Memory 512K 512K 530K Expandable user memory N/A 32512 max. 34980 max. Transaction buffer size 5187 5187 8190 Battery backup Option Option Option Red/Green Light indicators Yes Yes Yes RS232 Printer output No Yes Yes Door controls No Yes Yes Bell output No Yes Yes Function keys N/A N/A 10 programmed Schedules No No Individual

validation Supervisor Override Functions No Yes Yes Explicit Punch Menu Yes Yes Yes Automatic Daylight savings time Yes Yes Yes Employee name response No No Yes Badge Validation Yes Yes Yes Dept / Job Validation No No Yes Employee information field No No Yes Card reader input No Yes -

External Yes

Integrated bar code reader No No Yes

4 •••• Chapter 1. Introduction TimeCentre Hand Punch Installation & User Guide

Specifications

HandPunch Terminals • Size: 8.85 in (22.3 cm) wide

11.65 in (29.6cm) high 8.55 in (21.7cm) deep

• Power: 12-24 VDC or 12-24 VAC ~ 50-60 Hz • Weight 6 lbs. (2.7kg) • Verification Time: 1 second or less • Memory retention 5 years via standard internal lithium battery • Card Reader Input 3000: external, 4000: integral 3/9 barcode • Badge ID input 2000/3000/4000: Keypad entry allowed • Lock Output Lock output carries to ground, 100mA max. • Bell Output Bell output carries to ground, 100mA max. • Alarm monitoring 4000: tamper, door switch • Opt. Backup Battery 4AH (2 hours operational)

Wiring Overview Power: A 120VAC duplex outlet should be within 5 feet of the hand reader. The supplied plug-in power supply has a 6 feet (182 cm) long cable. Communications: Each direct connect HandPunch unit requires a network jack. A HandPunch with internal modem requires telephone jack. A modem unit connected to additional HandPunch terminals requires both a network connection and a telephone jack These RJ-11 jacks are to be installed on or in the wall behind the reader. Locate the wiring and jack locations using the paper template included with this manual. Each HandPunch terminal comes with a short silver cable to connect the terminal to the network jack. Modem units include a black modem cable to connect the terminal to a telephone jack. The network requires two twisted pairs, 22 AWG. minimum. It connects between network jacks installed at each reader “daisy-chain” fashion. Belden No. 82723 cable is recommended. Do not wire HandPunch terminals in a “star” network.

When the HandPunch terminals are directly connected to the computer, communication is via a shielded 4-wire (Full Duplex) RS-485 multi-drop configuration. This data link may extend up to 4,000 feet, and up to 31 hand readers can be connected to it in addition to the host. When a modem is used, up to 30 HandPunch terminals can be connected to it. The interconnection between the modem unit and the other HandPunch terminals is via shielded 4 wire (Full Duplex) RS-485 multi-drop configuration. The total cable distance cannot exceed 4000 feet in length. At the Host PC: A network jack must be installed within 6 feet (182 cm) of the host computer. The network jack is a standard RJ-11 type of the same kind used in standard telephone installations. A data converter (RSI No. DC-102P) is required to communicate with RS 485 networked hand readers. One side of the DC-102P is plugged into the RS 232 serial communication port on the computer. The other side is connected to a network jack via the supplied cable. The DC-102P comes with an eight foot (182 cm) cable with RJ-11 plugs on each end.

TimeCentre Hand Punch Installation & User Guide Chapter 2. Installation •••• 5

Chapter 2. Installation

Professional on site TimeCentre installation, setup and training services are available as well as telephone training and support services. Contact your TimeCentre representative for rates and schedule.

If you wish to utilize your in-house staff for the installation and setup of your TimeCentre system, this chapter covers the basic installation requirements of all HandPunch terminals, such as maintenance, placement, and power protection. Specific installation instructions and connectivity procedures apply to each model and are detailed in this chapter.

Unpacking the HandPunch Terminal Before installing the terminal, unpack all your equipment to confirm that all components are present and undamaged. If any of the parts are missing, notify your TimeCentre representative. If any parts are damaged, immediately file a claim with the shipping company and notify your TimeCentre representative.

Note: Do not use a damaged terminal.

HandPunch 2000 Serial or Modem

• 50’ serial cable • Wall mount plate • Power supply • Keys • Jumpers • 6” RJ11 plug • Mounting Hardware • Optional:

Internal 9600 baud modem. US Robotics Sportster modem for host PC (if modem communication) Battery Backup

HandPunch 3000 Ethernet, LAN, Serial or Modem

• Wall mount plate • Power supply • Keys • Jumpers • 6” RJ11 plug • Mounting Hardware

6 •••• Chapter 2. Installation TimeCentre Hand Punch Installation & User Guide

HandPunch 3000 Continued

• Optional: Internal 9600 baud modem US Robotics Sportster modem for host PC (required for modem communication) 50’ Serial Cable (required for serial communication) Data converter RJ11 (DC102P) (required for LAN installation) Memory expansion: 9728 users or 32,512 users Battery backup system

HandPunch 4000 Ethernet, LAN, Serial or Modem

• Wall mount plate • Power supply • Keys • Jumpers • 6” RJ11 plug • Mounting Hardware • Optional:

Internal 9600 baud modem (required for modem communication) US Robotics Sportster modem for host PC (required for modem communication) 50’ Serial Cable (required for serial communication) Data converter RJ11 (DC102P) (required for LAN installation) Integrated 3 of 9 bar code reader, bar code badge ID cards Memory expansion: 9728 users or 32,512 users Battery backup system

Power Protection The TimeCentre HandPunch terminals have a filtering device to protect against most noise generated by inductive loads, electrical storms or other machinery. It is the responsibility of the customer to provide protective devices to prevent damage to the terminal, especially in areas susceptible to problems with lightning, surges and other power anomalies. The minimum power protection required is a high quality surge suppressor. Although most modern buildings supply clean power most of the time, good power protection provides more reliable performance and longevity to the terminal. Low cost power strips in lieu of surge protectors are not effective. Recommended surge suppressors are APC (American Power Conversion) and EFI, which provide not only good power protection but also additional warranties in the event of equipment failure. APC surge suppressors and Tripplite 200 VA Uninterrupted Power Systems are available from your TimeCentre representative.

Warranty support is subject to customer compliance with the power requirements stated herein.

Battery Backup (optional) A battery backup option allows the TimeCentre terminal to maintain operation during power outages. When the terminal switches to battery power, it time-stamps the action and continues collecting and storing all transactions for up to two hours. After this period of time the terminal will freeze and need to be reset at power up. All hand template data and reader setup data will be maintained for 5 years by the internal lithium battery backup. Batteries for operational backup are housed in the wall mount kit.

The Installation Process Installation is a seven-step process:

Determine where each HandPunch reader terminal will be installed.


Install the wall plate. Install wiring within the walls of the facility. Mount the HandPunch terminal to the wall plate. Connect power and communications wiring. Set communication parameters at the HandPunch terminal. Setup Data Clock Maintenance and Data Clock Communications at host PC (see Chapter 3) Connect the computer to the network (optional)

Placement of the HandPunch Terminal The reader should be in a convenient location near the employee entrance where it is not exposed to water, chemicals, or direct sunlight. Before you begin the installation procedure, it is important to consider environmental and power conditions of your location. Carefully read this section to ensure the utmost reliability from your terminals.

Environment Temperature 32 to 110 degrees F Humidity 95% noncondensing Electrostatic discharge 18KV While the environmental enclosure protects circuitry from environmental conditions such as extreme temperatures and airborne dust, the following should be avoided:

oil, moisture, and other contaminants excessive dust excessive electrical noise caused by air conditioners, motors, fans or power tools direct sunlight

To prevent acts of mischief or vandalism, it is recommended that a data clock be placed in a well-lighted, very visible location. To avoid electronic/electrical noise, care should be taken in locating both the mounting and cabling of the data clock. Some common “noise” producers are elevators, large electrical motors, commercial freezers, air conditioning, fluorescent lights, arc welders and conveyor systems. These should all be avoided. Use the following guidelines to help in locating your HandPunch terminal.

Place the terminal where it does not interfere with pedestrian or vehicular traffic. The terminal platen (hand placement surface) should be 40 inches from the floor. The wire run between the terminal and computer must not exceed 50 feet (15 meters). The terminal must be within 5 feet (1.5 meters) of a 120VAC duplex outlet An 8-foot (2.4 meter) cable is included with modem units. The telephone connection must be within 8 feet of the terminal in order to use this cable.


Install the Wall Plate Remove the wall plate from the packing carton. Protect the hand reader terminal from dust and debris during the wall plate installation.

• Measure and mark a point 48-1/2 in. (123 cm.) to the finished floor. • For hollow walls, drive a small nail into the wall at the mark and hang the wall plate

from the hole located near the top. Check to assure the wall plate is level. Secure it with tape if necessary

• For solid walls, place the hole at the mark, level the wall plate and secure the plate with tape.

• Using the wall plate as a template, mark the locations of the two holes near the top and three holes at the bottom.

• Remove the wall plate from the wall and install the mounting hardware.

Mounting Hardware Hollow walls Use the provided hardware to mount the wall plate. The auger style fasteners are for the two upper mounting locations. The molly bolts are for the three lower mounting locations. Drill a ¼” hole at each of the lower locations and install the molly bolts. Completely remove the screws from each of the molly bolts and set aside. Install the auger fasteners into the upper locations (do not install the screws) Concrete walls Expansion bolts should be used for concrete walls. Drill ¼ in. diameter hole ¼ in deeper than the anchor length for all five mounting holes and insert anchors.

Note: For surface conduit installations, prepare two additional holes for the conduit clamp and insert anchors.

Place the wall plate on the wall and screw into place.

Completing the Mechanical Installation • Hang the terminal from its hinge on to the three bolts

at the bottom of the wall plate. • Tighten the three bolts. • Swing the terminal to the upright position while

holding the cables in place. Lock the unit to the wall plate with the key provided. Turn the key COUNTER-CLOCKWISE to lock.

• Plug the power supply into the wall outlet and check the display to verify the unit is working. After a few seconds, you should see ENTER ID. If the unit does not power up, unlock the terminal and recheck the power connection. Check to assure there is power at the duplex outlet.

• Route the communications cable back to the computer. For a modem installation, plug the modem cable into the telephone jack and go to the last step.

• SERIAL: Route power and communication cables from the host PC to the HandPunch terminal. Route the cables to the power and communication jacks in the back of the terminal. Insert the barrel connector into the power socket and plug the communications cable into the RS232 connector. Attach the strain relief bushing to the power and communications and press into place in the underside of the terminal. Plug the end of the cable into the provided 9-pin serial port connector. Plug the connector into the appropriate serial port of your host PC.


• MODEM: Route power to the HandPunch terminal. Route the cables to the power and communications jacks in the back of the terminal. Connect the black RJ 11 cable to the telephone jack and the other to the modem jack at the back of the unit. Dip switch settings on modem units

• Set dip switches 1 and 2 on modem units to “ON”, (which is toward the front of the unit in the small red box)

• NETWORK: Using the supplied silver RJ 11 cable,

connect one end into the network jack and the other end into the network RJ 11 jack at the back of the terminal. See next section for wiring details.

• Check the communications with the terminal using TimeCentre Communications on the host PC. (See Chapter 3)

Conduit Wiring The use of conduit is suggested to protect wiring on solid wall applications. The terminal accepts ½’ FLEXIBLE conduit. Solid conduit should not be used to enter the terminal. Route ½ in. conduit to stop between the two conduit clamp holes. A conduit clamp (not supplied) will hold the conduit in place. All wiring should be routed through the conduit. Power connection to the terminal can be made via stripped and tinned wiring. 18 AWG wire is recommended for this situation. For all but the network wiring, plan on an additional 18 inches of wire to extend beyond the end of the conduit to allow for the final connection to the terminal. Network wiring will terminate into an RJ11 surface wall mount jack.

Network Wiring

(HandPunch 3000 and 4000 only)

Up to 31 HandPunch units can be connected to one PC.

Wiring and network jack locations Wiring for the terminal may be brought to it through the open area in the center of the wall plate for hollow walls or through the conduit opening on the right side of the terminal. See Figure 3-01 and Figure 3-02 in Appendix E.

Network wiring For network wiring, an RJ 11 is required at each unit. A short cable supplied with the unit makes the final connection from the jack to the terminal. A wall plate type RJ 11 jack is recommended for hollow walls, but a surface wall jack can also be used. The surface mount type must be used for solid wall applications. Positioning of the surface mount jack is critical so that it will not interfere with locking the terminal into place. See the illustrations on the next page to locate the jack. Network wiring between the jacks must be completed in accordance with the appropriate network wiring diagram in the back of this manual. Network wiring must be in a “daisy chain” fashion only. Do not wire in a “Star” configuration.


See Figure 3-03 in Appendix E for illustration of a hard-wired connection to the host PC.

See Figure 3-04 in Appendix E for illustration of a network using a modem for connection to the host PC.

In multiple unit networks, mark the jack of the last terminal on the network “EOL” for end of line. The terminal at the end of the line requires the setting of dip switches to terminate the network.

Setting the dip switches for the EOL (end of line) In a networked system, the dip switches should be set for proper network communications. The last reader in the network should have a jack marked EOL for the “end of the line”. Set dip switches 1 AND 2 on the unit at the end of the line to the ON position. Dip switch 3 should always be in the OFF position.

Computer connection to the network • Connect the RSI DC-102P data converter into the serial

port of the host computer. • Connect the data converter to the first network jack using

the silver cable supplied. • Plug the data converter power supply into a 120VAC

duplex outlet.

Typical systems wiring diagrams are in Appendix E.

Power Connections Route the power cable from the RSI power supply to the HandPunch terminal through the open area in the center of the wall plate for concealed wiring or through the conduit opening on the right side for surface wiring. The duplex wall outlet to plug the power supply into should not be further away than 5 feet from the terminal. If located further than 5 feet, you can use an alternative power supply or wiring attached to a connector (provided). 18 AWG wire is recommended for this situation. Ensure that the power supply is NOT plugged into a power source before making the power connection at the terminal. Plug the barrel connector from the power supply into the power connection jack at the back of the terminal

Note: If using stripped and tinned wire connections, connect the power wiring into the gray terminal strip located directly in front of the barrel connector at the back of the reader. Polarity is unimportant.


Power up The terminal is ready to be powered up. It is best to apply power before locking the reader in its normal operating position. Plug the power supply into its duplex outlet. After a few seconds, the LCD will display

ENTER ID (TIME) (DATE)

Swing the terminal upward and lock in place with the key provided. If the display does not show ENTER ID, recheck your power connections.

Additional Wiring (HandPunch 3000 & 4000)

External Devices HandPunch models 3000 and 4000 can control external devices such as:

• Bell • Door Lock • Request for Exit Switch • Door Switch • Auxiliary Devices • Printer

Wiring for these devices should enter the reader through the opening in the center of the wall plate or through conduit opening at the right side of the terminal.

Wiring connections Make final wiring connections per the instructions that follow this section. Refer to the chart below for terminal strip and jack locations.

See Figure 3-05 in Appendix E for Printer output diagram. See Figure 3-06 in Appendix E for a typical lock & bell wiring diagram.


Memory Reset Contact Technical Support if you have any questions regarding memory reset. If switches are set incorrectly, you could inadvertently erase HandPunch memory.

It is sometimes necessary to reset the hand reader’s memory. There are two types of memory resets on the HandPunch, Setup reset and Total reset.

Setup Reset To erase the setup information to factory default without erasing the user database or transactions, move dip switch 4 to ON (toward front of unit) Then unplug the unit; after 10 seconds, plug it back in. Move the dip switch back to the OFF position. (toward back of unit)

Note: A switch is ON when it is pointed toward the front of the unit. The jumpers are in a small red box as shown in the diagram at right.

Total Reset To erase the user memory, transactions, and reset the setup information to factory default, move both dip switches 4 and 5 to ON, remove power and then reapply it. Move both dip switches back to the OFF position.

Important! If you reset the memory, be sure switches 4 & 5 are OFF before putting the terminal back is service if you want to ensure your data will be saved.

TimeCentre Hand Punch Installation & User Guide Chapter 3. Host PC Software Setup •••• 13

Chapter 3. Host PC Software Setup

Communications Overview To set up collection options for the HandPunch terminal, it must communicate with the database software on the host PC. The TimeCentre Maintenance option in the Database software allows the HandPunch terminal to be synchronized with the host PC and all default settings to be downloaded to the data clock. Passwords, tracking instructions, swipe and go setup, access control, and other settings are set up from this screen. This chapter explains in detail how set up and use each of the options in the HandPunch Data Clock, as well as how to choose and set up your Communications transmission options. TimeCentre Communications provides the link between your HandPunch terminal and the TimeCentre database program, in the following ways:

<MODEM> Over a telephone line connection to you host PC's U. S. Robotics Sportster modem. The procedure for telephone communications begins by setting up an automated daily schedule to poll each clock or selecting a group of clocks to poll. <SERIAL> Over a serial cable connected directly to your host PC. This method should be used when a singular terminal is within 50 feet of the host PC. <LAN> Over an RS485 cable network also connected directly to your host PC. (HP3000, HP4000 only). RS485 LAN communications provides a real-time connection to the PC for up to thirty-one (31) data clocks on one line. The data is continuously sent to the PC as long as there is not a break in the line. If the data line is broken, data is stored in the clock until the line is re-connected. <TCP/IP> Over a TCP/IP Ethernet connection. (HP3000, HP4000). TCP/IP Ethernet communications provides another real time connection to a Windows 95/98 or NT PC. You can use existing in-house Ethernet wiring to connect the data clocks to the host PC. If you have a 10baseT system, clocks can be plugged into your existing hubs. The number of connections are limited to the practical limits of your network bandwidth. Follow IEEE protocol.

In addition to providing the communications link between the clock and the database, TimeCentre Communications provides a log of all data transmission activities, which can be used to verify data transmissions and diagnose potential problems. To insure that you do not lose data during data transmission, the TimeCentre Communications program employs a packet error-check on each transaction from the clock and provides a double backup and audit trail of the data that has been transferred. Data from the clock is not deleted until the transfer has been completed successfully. More information on Communications is found in Chapter 10 of the TimeCentre Database Software Manual.

14 •••• Chapter 3. Host PC Software Setup TimeCentre Hand Punch Installation & User Guide

Polling Methods – Overview Once you have chosen and set up your terminal’s connection to the host PC via serial, modem, LAN or TCP/IP, choose the type of terminal polling method that best suits your organization. Listed below is an overview of polling methods available that are set up in TimeCentre Communications (next section).

In order for data to properly transfer to the correct database, TimeCentre must be set up to accept the incoming data. If there are no companies set up, Communication will not take place. Whenever the clock executes an upload, the files for any company set up in TimeCentre are automatically updated with incoming data.

Host

(LAN and TCP/IP communication only) When you select the Host mode, you are ready to initiate communication with the clock. Host mode is the most common method to have data transmitted from the clock. Select the Host mode for RS485 and TCP/IP communications.

Auto (Serial and Modem communication only) The Auto mode originates calls from the PC to poll one or more data clocks. Calls are automatically made by TimeCentre Communications based on pre-set dial times. Click on the Auto button to start. When you press the Auto button, the Terminal Polling Selections form is displayed on which to add additional events before beginning the communications session. Any item without a dial time is skipped. If a call is unsuccessful, two additional attempts will be made before going to the next item. That clock’s data will be kept in the clock until the next communication attempt.

Call (Serial and Modem connection only) This feature functions much the same way as the Auto button except is intended to make calls in sequence without respect to the time. Call button is pressed, the list of locations appears in a dialog box. Click in the Selected box to change the selection to Yes and press the Begin Poll button. You can also enter new locations at this time. Only items with Yes selected will be dialed. Dial times are ignored with this feature. Each item is dialed until the last item with the Yes option is completed. These polling methods can be set up as a default in the General Setup section in Communications. See next section.


Software Setup for HandPunch Terminal at Host PC

Set up Communications

Be sure the TimeCentre database software is installed on your host PC and the HandPunch terminal has been installed and is connected to the host PC, either by serial, modem, LAN or TCP/IP connection.

Launch TimeCentre Communications. Press Start | Programs | TimeCentre 4.x | TimeCentre Communications. Press the <Setup> icon to launch the Communications Setup screen.

STEP 1 General Setup Tab Click the General Setup Tab. Complete the form and follow the procedures differently for each type of communication you are using. Follow <notations> indicating the type of transmission.

Com Port: <SERIAL> <MODEM> <LAN> Click the down arrow and select the COM port to which your modem , LAN, or serial connection is attached. Data Clock Type: <ALL> Click the RSI button for the HandPunch terminal installation. Transmission Method: Select your transmission method: <MODEM> Click Modem if you are using the phone line to communicate. <SERIAL> Click Serial if you are attaching the terminal directly to the PC through the serial port. <LAN> Click Lan if you are collecting real-time data with multiple RS485 terminals. <TCP/IP-ETHERNET> Click TCP/IP for an Ethernet installation.

Note: if you have multiple transmission methods in your installation, you must change the Transmission Method on this form BEFORE POLLING THE TERMINALS. For example, if your installation contains remote units communicating by modem, some by LAN or some on an Ethernet network, be sure the Transmission Method is set to the correct type before polling. When you poll a modem unit, be sure the Transmission Method is set to Modem. Change to LAN when it is time to poll the LAN clocks. If TCP/IP polling is to occur, change to this selection before polling.

Auto Start Method: <ALL> (option) If your method of polling clocks is consistent each time, pre-select the host PC’s calling method by clicking on Host or Poll to make your selection. The


Host option is for communicating via LAN or TCP/IP; the Poll option lets you call the terminals. Select None if you intend to manually select the communication process every time you open Communications. This feature is also beneficial if you automatically execute the Communications software. See Polling Overview section in this chapter for more details. Real Time Clock Update: <ALL> Check Yes and the database will update the HandPunch time at the beginning of every polling cycle. Begin Time: <MODEM> In situations where you are using a shared voice line for nightly clock uploads, the Begin Time turns TimeCentre Communications on a specified time and enables it to receive HandPunch data. Enter the 24-hour time you wish to turn on the operation of the Communication. This feature works in conjunction with the Auto Start method to determine what method of communication will be executed. If you leave the setting on NONE, you must press the Host, Auto or Call button to start the Communications process each time. By using the Begin/End Time feature, you can leave TimeCentre Communications launched all the time; it will only activate at the time specified. If you have chosen to use a Begin Time, enter an End Time in conjunction with this command. End Time: <MODEM> The End Time closes Communications at a specified time. Enter the 24 hour time in this box. This also prevents the modem from answering the phone after the Clock downloads have occurred. LAN Validation Updates: <LAN> <TCP/IP> HandPunch 4000 only This allows schedule and validation information to be downloaded to all LAN and TCP/IP units at the end of the polling process, which occurs after all stored data has been uploaded. Select No to bypass this operation or Yes to unconditionally perform this. If you select Yes, also set the cycle time. The system will resend validation information every time a certain number of minutes pass. Enter the number of minutes in the box and it will resend validation information at that interval. If set to zero, validation is done only when Communication is established with each clock.

Note: LAN Validation Update must be selected (and Scheduling, Validation checked in Data Clock Maintenance screen) in order to allow the 4000 HandPunch unit to display user’s names, receive WTD hours on the clock, and validate schedules.

Batch Processing: <MULTIPLE TERMINAL INSTALLATIONS> This option is used if you have installed multiple HandPunch units and want to match transactions coming from these units automatically. Pressing this button displays the schedule form for creating the matched transactions. Note: the schedule will be triggered only if a download has occurred. Save: <ALL> Press the Save button once all the selections are made in this General Setup screen. The Save button will only be enabled if changes have been made.

Step 2. Modem Setup Tab

This section is for modem communication only. Proceed to Step 3 if serial, LAN or TCP/IP.

If your HandPunch units transmit data via modem, click on the Modem Setup tab in the Communications Setup to select the proper modem type for the host PC. In order to communicate with the HandPunch units, you must have a US Robotics Sportster modem. Modem Listing: Press the down arrow and select US Robotics EPROM w/RSI 2000+ [9600] as your modem type.


Initialization String: This field is automatically inserted with the necessary communication codes for the modem selected. Save: Click the Save button.

STEP 3. LAN Poll Setup Tab

All installations must complete this LAN Poll Setup form. Refer to either Serial, Modem, Lan or TCP/IP.

Set up each clock in your installation. The numbers established on this form will also be entered directly in the HandPunch terminal during setup, so make a note what locations and numbers are set up on this form!

<SERIAL> Number: Enter a unique number for the first terminal for information purposes only. Clock Type: Click in the box and select RSI from the drop down list. Method: Click in the box and select SERIAL from the drop down list. Location: Enter a unique location name for reference purposes only. Poll: Click in the Poll box to tell the terminal to send information for this clock to the database software. Poll Addresss: Enter a poll address. In a single terminal installation, enter “1”. This number will also be entered at the clock. See Chapter 4 – Setup Command Group – Set Address section. When finished, press the Save button and return to the Communications Setup Form. (Continue by completing the Polling Selection Form section – instructions follow <Modem>)

<MODEM> Each line refers to a separate HandPunch terminal. Number: Enter a unique number for the first terminal for information purposes only. Clock Type: Click in the box and select RSI from the drop down list. Method: Click in the box and select MODEM from the drop down list. Location: Enter a unique location name for this terminal for reference purposes only. Poll: Click in the Poll box to tell the terminal to send information for this clock to the database software. To mark this clock inactive in the future, just remove the Poll checkmark. Poll Addresss: Enter a poll address, which is a number from 1 to 99. This number will also be entered at the terminal. See Chapter 4 – Setup Command Group – Set Address section. Repeat this process for each HandPunch terminal in your installation.


When finished, press the Save button and return to the Communications Setup Form. (See Polling Selection Form section which follows.)

Polling Selection Form <MODEM> <SERIAL> only. Setting up polling requires entering the phone number (for modem) and dial times. To begin setup:

At the Communications Setup form, click the <Auto> button.

Location ID: Enter the number of the clock assigned to this location. This provides quick look up results in the TimeCentre Log file. Location Name: Enter the location name (entered in Lan Poll Setup form previously) Location Phone: <MODEM> Enter a telephone number or extension number that TimeCentre Communications will be calling. Add any necessary prefixes that are required for your system. For example, if you need to dial 9 to get an outside line, enter a 9 before the telephone number. If your system requires a pause, use a comma (,) for each one second pause. Dashes in telephone numbers are ignored. Selected: Click to select this terminal for manual dial up. When Call is selected from the TimeCentre Communications form, all items with a check in the Select box are called. If Auto is selected, terminals are called at the Dial Time set up. Dial Time: <AUTO> Enter a 24 hour time at which the clock is to be polled. No entry will cause this clock to be skipped if in <AUTO> mode. Type: Leave this at the default setting. Begin Poll: Once changes have been made to the polling selection, press Begin Poll. Execute polling by pressing the Auto or Call button in the TimeCentre Communications form.

The Auto button will poll based on times assigned, while the Call button calls all clocksselected.

If you use Communications on a regular basis, it is recommended that you choose the Autooption in the Communications Setup form. It can be selected with the Polling option. When this isselected, auto-polling is automatically started when you launch TimeCentre Communications.

You can further automate the use of TimeCentre Communications to make the modem availablefor other programs during specific times. To accomplish this, set the Begin and End times in theCommunications Setup form. The Begin time starts the TimeCentre Communications process and theEnd time stops it. During the period not selected, the modem is not held open.

Proceed to Step 4. Database Setup on page 20.


<LAN> Each line refers to a separate HandPunch terminal. Number: Enter a unique number for the first terminal for information purposes only. Clock Type: Click in the box and select RSI from the drop down list. Method: Click in the box and select LAN from the drop down list. Location: Enter a unique location name for this terminal for reference purposes only. Poll: Click in the Poll box to tell the terminal to send information for this clock to the database software. To mark this clock inactive in the future, just remove the Poll checkmark. Poll Addresss: Enter a poll address, which is a number from 1 to 99. This number will also be entered at the terminal. See Chapter 4 – Setup Command Group – Set Address section. Repeat this process for each HandPunch terminal in your installation.

<TCP/IP> Each line refers to a separate HandPunch terminal. Number: Enter a unique number for each terminal for information purposes only. Clock Type: Click in the box and select RSI from the drop down list.

Method: Click in the box and select TCP/IPfrom the drop down list. Location: Enter a unique location name for this terminal for reference purposes only. Poll: Click in the Poll box to tell the terminal to send information for this clock to the database software. To mark this clock inactive in the future, just remove the Poll checkmark. Octet: Since each HandPunch terminal is located on the network, enter the TCP/IP address in Octet 1 through 4 in the Octet boxes. See your system

administrator if you have questions. This number will also be entered for each terminal to complete the communication. Poll Addresss: Enter a poll address, which is a number from 0 to 255. This number will also be entered at the terminal. See Chapter 4 – Setup Command Group – Set Address section. Repeat this process for each HandPunch terminal in your installation. Save: Press the Save button when this form is complete.


STEP 4. Database Setup Communication with the TimeCentre database is ensured through the identical setup of the clock name and database file location in Communications and at the host PC.

Version Control: The version number needs to correspond to the current version of the TimeCentre database software you are using. View your TimeCentre version number in the Status bar or select Help | About in the TimeCentre Database on your host PC. Clock Name: The Clock Name is required. Enter the 8-character name that has been assigned to the clock. This can be found in the Company Setup form. Company Database Location: The default database location of the COMPANY4.MDB file is C:\TC4 directory. TIMECNTR is the default Clock Name. If it has been changed, press Browse to locate this file on your PC and select the correct location. Save: Press the Save button once all the selections are made to save your selections.

STEP 5. Verify Communication Setting This step ensures the correct communication setting has been accepted.

Launch TimeCentre Data Clock Maintenance. Press Start | Programs | TimeCentre | Data Clock Maintenance. Select Settings (Alt+S) from the title bar. Be sure the correct options are checked. If incorrect, click on the appropriate communications method and COM port. If you change the setting to Modem connection, be sure the proper modem installed. Return to the Communications screen (step 1) to add a default telephone number.

Note: This is a shortcut to changing the transmission method. In multiple style environments, change here before polling.

STEP 6. Set up the HandPunch Data Clock Configuration Launch TimeCentre Data Clock Maintenance. Press Start | Programs | TimeCentre 4.x | Data Clock Maintenance. Click on the “RSI Options” tab to access the screen to set up default features for your HandPunch Data Clock. Select each clock in your installation one at a time by locating your clock name and number. Using the right and left arrows, locate the clock to be set up. Select the left arrow to reach the first clock in your installation, the right arrow to access the last clock.


If your clock is not listed, press the Plus icon and the Add Data Clock Information Record form appears. Enter a unique clock number, press the Tab key and enter the name. Press OK. Ignore the “Make a copy” box as it does not apply to this installation.

Begin by pressing the “Get” button. This transfers all default data that is currently set up in the clock to this form. Any changes or selections made on this screen are transferred to the HandPunch clock indicated on this form when the “Set” button is pressed. Complete the form as follows:

Get Pressing the Get button pulls the data from the HandPunch terminal that is selected, and loads the fields of this form. Set Press the Set button when settings on this form are completed. This transfers the new data to the HandPunch terminal that is selected. Help The Help button provides a reminder as to the functionality of the HandPunch setup process. Sync User Database Press this button to perform the following actions: 1. Retrieve employee information from the HandPunch units and stores it in a database. 2. Deletes employees (if Ignore Employee Table is not checked) in the HandPunch unit that are not in the TimeCentre Employee Table. 3. Update HandPunch units with employee information from database where it was being stored. When the hand enrollment information is transferred to the backup file in the host PC, it provides a duplicate copy that can be used for other HandPunch installations in multiple clock environments or for quick installations in the event of failure. It also compares employee information to the TimeCentre database and provides a listing and optional lockout of employees who are not in the system.


Press the Sync User Database button. The User Maintenance form appears. !!!! Ignore Employee Table. If left unchecked, an employee not listed in the employee table will NOT be allowed to clock in on their next attempt. """" Ignore Employee Table. If checked, employees are allowed to continue clocking in, even if they are not listed in the employee table. Synchronize/Update Press this button to begin to synchronize and update the Employee Table and Hand Punches. Once the download is complete, a listing appears of all badge ID’s that are in the clock but missing from the employee table. A notice appears in red indicating whether employees not listed will be allowed to continue using the HandPunch system. This warning is based on whether or not “Ignore Employee Table” has been checked.

Note: If these are active employees, add them to the Employee Setup screen in the TimeCentre database at this time. The data is held in the system until employee is added to the Employee table and Synchronized in the Data Clock Maintenance procedure above.

Update All Clocks Pressing this button updates each clock in your installation with the hand enrollment information.

Note: To delete hand enrollment information from all clocks, click in the gray box to the left of the badge ID number to be deleted and press the Delete key on your keyboard. When Update all Clocks is pressed, the information is deleted from the clocks.

Cancel. Close this form by pressing the Cancel button. Number of Tries Enter a number between 1 and 6, which is the number of failed entries an employee can attempt before lockout occurs. A correct employee entry will reset the clock, and the employee who was locked out may try again the number of times that is entered in this field. Reject Threshold This field indicates the exactness of the hand match. Enter a number between 30 and 100: 30 = best, 50 = average, 100 = worst. You may want to experiment with this number. If your employees are getting a lot of rejects, increase the number. Note: you can change this threshold number for individual employees directly on the HandPunch unit on site if desired. Beeper Enable Click in this box if you wish each keystroke on the HandPunch terminal to be accompanied by a beep. Leaving this field blank silences the clock. 12-Hour Display Click in this box to display clock time in 12-hour format. Leaving this field blank will display clock time in 24-hour format Access Control (Sec.) AUX Timeout If utilizing the HandPunch terminal to trigger timekeeping accessories, such as door alarms, enter the number of seconds, from 1 to 9, for this action. Lock Open If utilizing the HandPunch terminal for door access, enter the number of seconds, from 1 to 9, that the lock will remain open with every valid punch. Door Switch If you have a door switch control wired to the HandPunch terminal, enter the number of seconds, from 1 to 9, that the door switch is to be activated. Data Clock Type Be sure RSI is selected as the data clock type. Accounting Mode Employees are required to swipe their badge ID and place their hand on the HandPunch terminal


to initiate a punch. After that action, you may choose what data is to be collected on each punch. Select from one of the following four data collection procedures:

Note on HandPunch 4000: See Multi-Level Tracking section in this chapter for HandPunch 4000 tracking instructions. Choose Explicit Punch Menu if using multi-tracking categories.

# No T&A Menu (Swipe n’Go) Swipe and Go is intended for locations where the only data being collected is the time in and out. Employees simply use their badge ID and hand to start and end their time; no other buttons on the HandPunch are pressed.

# Explicit Punch Menu Explicit Punch Menu requires the employee to select from a menu: 1=In, 2=Out and 3=Back after swiping their badge ID. Note that the 'Back' punch feature is not supported with modem or serial communications. Check this box if you will enable the multi-tracking feature on all HandPunch 4000 installations.

# Request Department Code Working in conjunction with the Swipe and Go option, the employee will be required to enter a department code on the keypad after swiping their badge ID.

# Explicit Punch & Dept. Code On each entry, employees will be required to select from a menu of 1=In, 2=Out or 3=Back after swiping their badge ID. Note that the 'Back' punch feature is not supported with modem or serial communications. They will then be required to enter a department code on the keypad.

AUX Alarm Conditions The AUX Alarm Conditions applies to optional switch input terminals wired to your HandPunch terminal. Check the boxes that apply to your installation: Door Alarm If you have an optional door alarm wired to your HandPunch terminal, check this box and the HandPunch terminal will trigger the door alarm on every valid punch. Enter the number of seconds this alarm will ring in the section above (AUX Timeout) AUX in The AUX can be used for a multitude of applications. If you have optional switch inputs wired to the HandPunch terminal, check this box and enter in the AUX Timeout section the number of seconds for this action. Invalid Access Check this box if you wish an alarm to sound if there is a failed attempt to clock in. Tamper Check this box if you wish an alarm to sound if the HandPunch terminal has been tampered with which triggered the tamper switch. Power Failure Check this box if you wish an alarm to sound if the HandPunch terminal loses power for any reason. This signals the HandPunch terminal has been placed in a battery backup mode. Group Pass Codes A number of default settings can be set up on the HandPunch terminal itself in the Command Mode Structure. This section provides password protection for these actions for each category; thus the manager at the clock would be required to enter a password before accessing the setup screens. The default passcodes of 5 4 3 2 1 can be changed for each category by clicking in each field and typing in the new number.

Note: This password acts as an access code to set up procedures in the following categories. Be sure the numbers you select are different for each category.

(5) Special Group Add an appropriate password to access special enrollment capabilities. (4) Enrollment Add an appropriate password to access the Enrollment feature at the clock that allows the manager to add employees, add supervisors and delete users from the system. (3) Management Add an appropriate password to access management features at the clock that allows the manager to list users and set user data. (2) Setup Add an appropriate password to access setup functions at the clock that allows the manager to set Language, set data format, set time and date, set address, set ID length and set serial connection.


(1) Service Add an appropriate password to access service functions at the clock that allows the manager to calibrate the system and provide a status display. Display Banner and Validation (Available on the HandPunch 4000 only) Enter a descriptive banner that will appear on your HandPunch display. This can be a greeting, or your company name up to 14 characters long. Click the Center Text button to center this banner on the prompt. Scheduling (Optional and available on the HandPunch 4000 only) If you have the optional Scheduling module enabled, click in this box and all punches will be compared to the schedule. Any employees clocking in outside their scheduled time will receive an error message. Validation (Available on the HandPunch 4000 only) Click in this box and all punches such as badge ID, department, job, work order and task will be compared to active entries in the TimeCentre database. Incorrect entries will receive an error message.

STEP 7. Multi Level Tracking Setup (4000 only) This applies to HandPunch 4000 units only. Skip to Step 8 if you have 2000 or 3000 units.

The “People” tracking category is always enabled. Check in the Count and Inventory columns to enable these tracking features. Punch validation can be done on all level 2 and level 3 entries at the HandPunch unit.

Launch TimeCentre Data Clock Maintenance. Press Start | Programs | TimeCentre | Data Clock Maintenance | General Prompts. Select the categories that you would like to track on the data clock by completing this form. HandPunch 4000 units will track People, Count and Inventory.

In the above example, employees will be required to enter their Badge ID and Department code on each “In” punch and enter a Count on every “Out” punch. When the “F10” Count key is pressed, employees must enter their badge ID and department before entering the count. All counts apply to job TI349, though this can be overridden at the terminal. When the “F6” Inventory key is pressed, employees must enter badge ID and department before entering Inventory information. The Update Prompts box is checked so these prompts will be sent to the HandPunch 4000 on the next download.


TRACKING PEOPLE Prompt Text You can track up to five categories, plus a count category. You may enable or disable any prompt by clicking in the appropriate box. If you choose to use any of these codes, every employee will be prompted to enter these numbers after swiping their badge or typing in their ID number.

Note: To change level prompt text from the default value, simply type the new prompt over the old prompt. Check the Update Prompts box. On the next download, changes will be made to the data clock.

Details for setting up the five tracking categories and count/tip information follow:

BADGE ID NUMBER (Level 1) Make sure a check is placed in the People column, Level 1 and the clock will prompt for badge ID number. This number will be from 1 to 9 digits in length, i.e. from 1 to 999999999, depending on your software. Default Badge Number. If the data clock is dedicated to one employee, enter that badge ID in this section as the default. The data clock will display the badge ID default value for that prompt, which can be overridden or accepted at the clock.

DEPARTMENT NUMBER (Level 2) This level prompts for a department code entry or a second level code of your choice. If this option is enabled, the data clock will prompt for a department number from one to six digits, i.e. from 1 to 999999. Every employee will be prompted to enter a department number after swiping their badge or typing in their ID number. If this option is disabled, the data clock will not prompt for a department number for any activity. Default Department Number. If the data clock is dedicated to one department, enter that department code in this section as the default. The data clock will display the department default value for that prompt, which can be overridden or accepted at the clock.

Example: If you wish to track only Badge and Department numbers for employees, be sure there is an X in the People boxes on both the Level 1 BADGE line and Level 2 DEPT. line. You may also change the name BADGE or DEPT by typing over these words in the Prompt Text section. Check the Update Prompts box to transfer this data to the HandPunch, and the data clock will prompt for the new Level 1 and Level 2 names.

JOB NUMBER (Level 3) This level prompts for a job code entry or a third level code of your choice. If enabled, the data clock will prompt for a job code of up to ten characters. Every employee will be prompted to enter a job code after swiping his or her badge or typing in his or her ID number. If this option is disabled, the data clock will not prompt for a job code for any activity. Default Job Code. If the data clock is dedicated to one job, enter that job code in this section as the default. The data clock will display the job default value for that prompt, which can be overridden or accepted at the clock.

WORK ORDER NUMBER (Level 4) This level prompts for a work order number or a fourth level code of your choice. If enabled, the data clock will prompt for a work order number of up to twenty characters. Every employee will be prompted to enter a work order number after swiping his or her badge or typing in his or her ID number. If this option is disabled, the data clock will not prompt for a work order number for any activity. Default Work Order Number. If the data clock is dedicated to one work order, enter that work order code in this section as the default. The data clock will display the work order default value for that prompt, which can be overridden or accepted at the clock.


TASK NUMBER (Level 5) This level prompts for a task number or a fifth level code of your choice. If enabled, the data clock will prompt for a task number of up to six characters. Every employee will be prompted to enter a task number after swiping his or her badge or typing in his or her ID number. If this option is disabled, the data clock will not prompt for a task number for any activity. Default Task Number. If the data clock is dedicated to one task, enter that task code in this section as the default. The data clock will display the task default value for that prompt, which can be overridden or accepted at the clock.

COUNT This Count option attaches employee ID, start and end times to all count records. The Count function associated with the F10 key on the HandPunch unit allows employees to enter a count amount without affecting the Start/End time of the employee. The F10 Count function does record the date and time the count was entered but is independent of other entries.

The count option allows the user to track quantities. If you enable the Count option, every employee will be prompted to enter a count after swiping their badge or typing in their ID number on all Out and Switch punches. The count key records quantities up to 9,999.99 and can be used for fractional quantities, weights, measurements and currency. If this option is disabled, the data clock will not prompt for a count entry.

TRACKING COUNTS You have the option to utilize your HandPunch 4000 system for tracking counts, as well as time and attendance. This Count column does not affect any tracking categories used for People; they are separate entries. Tracking categories for this Count are associated with the “F10” key on the HandPunch 4000 unit. The tracking levels checked will be prompted before the count can be entered.

TRACKING INVENTORY INFORMATION You have the option to utilize your HandPunch 4000 system for tracking inventory items. Tracking categories for Inventory are associated with the “F6” key on the HandPunch 4000 unit. The tracking levels checked will be prompted before inventory information can be entered.

Note: Inventory information collected is intended for pass through to other programs. No specific reports exist in TimeCentre at this time.

STEP 8. Download setups to HandPunch Data Clock Anytime you enter information in GENERAL SETUPS tab or RSI OPTIONS tab in the Data Clock Maintenance screen, be sure the appropriate update category is checked before you press the Download icon or press “Set”. A check in these boxes will implement all changes to the HandPunch Data Clock when you press the Download icon. Update Program %. Does not apply to the HandPunch installation. Please leave this unchecked. Update Prompts ": If you set up multi level tracking (step 7), be sure this box is checked before downloading so that the levels and default settings transfer to the clock. Update Date/Time " Click in this box to update the HandPunch Data Clock date and time to match the PC system date and time. Ensure your PC system’s date and time are correct before checking this box. Update Bell Schedule " Click in this box if you wish to update the Bell Schedule. This is an optional feature that prompts the HandPunch terminal to ring a bell at a set time each day. (See Bell Ringer Schedule section for more details.)


Press the Download icon to transfer PC time and bell schedules to the selected HandPunch terminal. The TimeCentre HandPunch Data Clock will be updated upon completion. Once the Download icon is pressed, the following screen appears:

Please do not interrupt this process once it has begun. Wait for the idle prompt to be displayed on the HandPunch Data Clock before utilizing the system. If you must interrupt: It is a two-step process to cancel all downloads. Click on the Unlock Cancel Button, and then press the Cancel button. This safety feature is in place so no one interrupts the HandPunch Data Clock download process by inadvertently touching the keyboard.

If download is successful, at this screen, press OK.

STEP 9 Exit When you have completed all entries, you can either

Select another clock in your installation by pressing the data selection indicator arrow and repeat the above process. Add a new clock to the system by pressing the Plus icon and repeat the above process. Press the Exit icon to exit the Data Clock Maintenance section.

Bell Ringer Schedule With the bell ringer module, you can program the HandPunch Data Clock to send a signal to a device that will ring at a specified time. This is an optional feature for HandPunch Data Clocks used in environments where bells are sounded to signify breaks, lunch, machine or other activity change.

Each clock can have its own separate bell schedule. Be sure the correct clock number is selected.


Press the Bell icon. The Bell Schedule Editor screen appears, from which you can choose the day, time and duration of the bell ring for a particular HandPunch Data Clock. You may choose up to 40 entries per day.

Day of Week – Select the day of week by clicking the first cell, then click the day of week desired. Time – In the Time cell for the day, type in the time in 6-digit 24-hour format. For example, for a ring at 1:00PM, type in 13:00:00. Duration – Type in the length of time you wish the bell to ring in seconds, to a tenth of a second. The maximum duration is 9.9 seconds.

Once set up, the bell ringer schedule must be transferred to the HandPunch Data Clock as follows: l. Click in the Update Bell Schedule " box, then 2. Press the Download icon to send the schedule to the HandPunch Data Clock.

Adding New HandPunch Data Clocks to System In multiple clock installations, additional HandPunch Data Clocks may be added from this screen. (Press Start | Programs | TimeCentre | Data Clock Maintenance.)

Press the Plus icon, then enter a unique HandPunch Data Clock number and description for the next HandPunch Data Clock location on the screen. Ignore the box “Make a copy of the current record”, as it does not apply to the HandPunch installations. Press OK when complete and this HandPunch Data Clock will be added.

You can proceed with the prompt and general feature setup for this HandPunch Data Clock.

In multi-clock systems, select alternate clocks in the system by clicking on the right arrow button to scroll to the next clock. The far right arrow will scroll to the last HandPunch Data Clock in the system. Scroll back one clock at a time by clicking on the left arrow. The far left arrow scrolls back to the first HandPunch Data Clock in the system. Repeat the HandPunch Data Clock Setup process for each HandPunch Data Clock in your installation.

Deleting HandPunch Clocks from the System To delete a HandPunch Clock record from the system, select the appropriate clock number from the menu above this icon and press the Delete icon. Click on Yes to delete, or No to cancel. Once the HandPunch Data Clock record has been deleted, the HandPunch Data Clock will still have its current setup memory; however, the setup record has been deleted from the PC setup program.

TimeCentre Hand Punch Installation & User Guide Chapter 4. Clock Setup •••• 29

Chapter 4. Clock Setup

Overview Only HandPunch model 3000 and 4000 terminals can be used in multiple clock installations

Now that communications have been enabled at the host PC, and your HandPunch units have been installed and connected, it is time to set up your HandPunch units. This chapter provides instruction on steps you must take to set up your HandPunch units on site: Enroll a supervisor in the clock. The first person enrolled is the only person who has access to the command menus until others are enrolled. Your HandPunch units have been set with all tracking and action commands from the host PC’s Data Clock Maintenance section in the previous chapter. The communication type has been added to the Communications Setup on the host PC. Each HandPunch unit must be coordinated with these settings. The Command Mode Structure for each clock will be set up. This information can be specific to each clock and will contain the Language, time and date format, network protocol instructions for each clock, and more. The ability to enroll additional supervisors and employees, and remove users from the system is covered in Chapter 5. The supervisor override function, which allows punches to be added or deleted, is covered in Chapter 6. The HandPunch Data Clock has an internal battery that allows it to be unplugged without losing either the stored information or the proper time. Before beginning management functions such as HandPunch setup, you must enroll the Supervisor in the system.

First Enrollment (Supervisor) Enrollment is the process that records a description of the hand (template) and stores it with the enrollee’s ID number. The first person enrolled should be the supervisor. He or she will have access to all command mode menus.

Once the first person is enrolled, only that person can enter the command mode.

Place Hand To place the hand properly, rest the four fingers of the right hand on the front of the platen. Keeping the hand flat, slide it forward until the tall pin between the index and middle fingers stops further movement. Squeeze the fingers against the finger pins and watch the light display and hand diagram on the top panel. Thee lights go out when you have placed your fingers properly. If a light remains on, it means a finger is not in contact with the finger pin.

30 •••• Chapter 4. Clock Setup TimeCentre Hand Punch Installation & User Guide

Setup Instructions – First Enrollment


At the idle prompt, press CLEAR and ENTER simultaneously.

ENTER PASSWORD

Press the default password “4” then ENTER to continue.

ADD EMPLOYEE * NO # YES

Press * (NO). Employees cannot be added until a Supervisor is set up.

ADD SUPERVISOR * NO # YES

Press # (YES) to enroll the first supervisor.

ENTER ID

Enter an ID number and press ENTER. For example, if you want the supervisor password to be 0123, type in these numbers and press ENTER.

PLACE HAND 1/3

Place your hand on the platen.

REMOVE HAND

Remove your hand completely from the unit.

PLACE HAND 2/3

Place your hand on the platen for the second reading.

REMOVE HAND

Remove your hand completely from the unit.

PLACE HAND 3/3

Place your hand on the platen for the third reading.

0123 USER ENROLLED

The above indicates a successful enrollment.

ADD SUPERVISOR * NO # YES

To continue enrolling supervisors, press # and repeat the above process. Press * for the next menu, or press CLEAR or any number to exit.


Note: After the first supervisor is enrolled, enter CLEAR and ENTER, enter the supervisor badge ID number, place your hand and verify identity before proceeding. This must be done before you can enroll others.

A supervisor is now authorized to continue with the Command Mode Setup, which follows.

Command Mode Structure Do read these directions completely before you begin; if there is too long a delay between steps, the clock will time out and return to the idle prompt. The Command Mode is broken down into five different groups of commands. Access to each group is controlled by an individual password. The commands contained in each of the groups are shown in the chart below and may vary slightly depending on your HandPunch model number.

SPECIAL

DEFAULT PASSWORD 5

ENROLLMENT

DEFAULT

PASSWORD 4

MANAGEMENT

DEFAULT

PASSWORD 3

SETUP

DEFAULT

PASSWORD 2

SERVICE

DEFAULT

PASSWORD 1

SPECIAL ENROLL ADD EMPLOYEE SUP OVERRIDE (REVIEW, ADD PUNCH, BULK OR DOLLARS)

SET LANGUAGE CALIBRATE

ADD SUPERVISOR LIST USERS SET DATE FORMAT

STATUS DISPLAY

REMOVE EMPLOYEE SET USER DATA SET TIME & DATE

RESTRICTIONS SET ADDRESS

SET ID LENGTH

SET SERIAL

The numbers directly above each of the command groups are the factory set passwords to access each group. They may have been changed in the Data Clock Maintenance section on the host PC. Please make a note of new numbers, if those have been assigned. Special, Setup and Service category instructions are in this chapter. Enrollment is in Chapter 5 and Management, Chapter 7. Typically time and date settings are transferred from the host PC. The Command Mode Setup provides opportunity at the clock to override these settings.


Default Passwords When the terminal is shipped from the factory, the Command Mode passwords are all set according to the table above, and access to the various sections are controlled by these passwords unless they are changed at the host PC. The passwords can be up to10 digits in length and must be unique for each category. Make a note of any password changes and keep this in a safe place.

Default New Category Password Password

SPECIAL GROUP 5 ______________

ENROLLMENT GROUP 4 ______________

MANAGEMENT GROUP 3 ______________

SETUP GROUP 2 ______________

SERVICE GROUP 1 ______________

Entering and Exiting the Command Mode • For the first time: Before any users are enrolled on the system, press CLEAR and

ENTER at the same time. ENTER PASSWORD is displayed. If Users are enrolled: If there are enrolled users, ENTER ID is displayed, which is the idle prompt.

• Enter your ID followed by the ENTER key and verify identity by placing your hand on the platen.

• When ENTER PASSWORD is displayed, press the numeric password of the Command Mode Group you want to access followed by the ENTER key. Once the Command Mode has been entered, the display will show one command at a time in the top line. Shown in the second line will be the prompt * NO YES # If the display returns to ENTER ID, you are not authorized to enter the command mode. If you still cannot enter the command group, it may be necessary to erase the user memory. Refer to Memory Reset section on page 12.

• Press the # (YES) key will select the displayed command. Prompts will appear as appropriate for the selected command.

• Press the * (NO) key to skip to the next command. Repeatedly pressing the * key will bring the display back to the first displayed command.

• To return to the idle prompt, when *NO YES# is shown on the display, press any key.

Note: It is not necessary to leave the command mode after each item is set as shown in the detailed descriptions.


SETUP COMMAND GROUP (default password 2) We will begin at the Setup Command Group, allowing the terminal to be set for Language, time/date, TCP/IP address (if network) and modem speed.


At the idle prompt above, press CLEAR, then ENTER to begin.

ENTER ID

Enter your badge ID number and press ENTER.

PLACE HAND

Place your hand on the HandPunch platen for verification. If you have been accepted into the system, you will continue with:

ENTER PASSWORD

Enter the default password number 2 or your selection.

Set Language The default Language is English. The alternate Language choice is Spanish and others, depending on your HandPunch model. This allows your reader to be “localized” for a variety of countries.

SET LANGUAGE * NO YES # #

Press # (YES), or * (NO) to exit this setup.

ENGLISH * NO YES #

Press # (YES) to leave English as the default.

SET LANGUAGE * NO YES #

Press * (NO) to continue.

Date Format MM/DD/YY is the default. Available date formats are mm/dd/yy, dd-MMM-yy, dd-mm-yy, dd/mm/yy, mm-dd-yy, MMM dd, yy ddMMMyyyy.

SET DATE FORMAT * NO YES #

If you wish to change the date format, press # (YES). If not, press * (NO) to proceed to Time & Date Format.

Mm/dd/yy * NO YES #

Press * (NO) which will scroll a menu of the available formats. Press # (YES) to keep the mmddyy format.

SET DATE FORMAT . * NO YES #


Press * (NO) to scroll through the available date format choices. Press # (YES) to select from the scrolling menu. Press * (NO) to continue.

Time and Date Format

Note: The time and date is normally set at the host computer and downloaded to the HandPunch terminal. Use this command only to override that setting.

SET TIME & DATE * NO YES #

Press # if you wish to set the time and date or * to skip to Set Address.

MONTH MM? #

If you have selected Yes to set time and date, enter the month number in two digit format (MM), Then press ENTER

DAY DD?

Enter the day number in two digit format (DD), Then press ENTER

YEAR YY ?

Enter the year in two digit format (YY) and press ENTER. For example, the year 2001 will be “01”.

HOUR HH?

Enter time in 24 hour format, using two digits (HH), then press ENTER. For example for 1:00PM, enter “13”.

MINUTE MM?

Enter the minute using two digits (MM), then press ENTER

SET TIME & DATE * NO YES #

Press * (NO) continue.

From this point forward, follow the instructions based on your connection, either SERIAL, MODEM, LAN or TCP/IP. The prompts will be different depending on the method of communication selected at the host PC.

SERIAL INSTALLATIONS PROCEED AS FOLLOWS:

Set the ID Length <SERIAL>

Note: The Badge ID length is pre-set at the host PC. Do not change the ID length unless instructed to do so by technical support.

SET ID LENGTH * NO YES #

At the Set ID Length prompt, press * (NO) to proceed


Set Serial or Modem <SERIAL >

SET SERIAL * NO YES #

At the Set Serial prompt, press #.

SET RS-485 or 422 * NO YES #

Press * (NO) to proceed.

SET RS-232 (Serial) * NO YES #

Press # YES to leave default set at RS232.

9600 baud * NO YES #

Press # YES to leave default set at 9600 baud.

USE RS-232 for 0-PRINTER 1-HOST

Press 1 for Host, then press ENTER.


The Set Serial prompt appears again. Press CLEAR to exit. Setup Command Group is complete.

MODEM INSTALLATIONS PROCEED AS FOLLOWS:

Set Address <MODEM>

The address identifies the HandPunch clock to the host computer. Each HandPunch clock must have a unique address entered at the clock. This number is also entered at the Database PC– (See Chapter 3 – STEP 2)

SET ADDRESS * NO YES #

Press # (YES) to continue.

RDR ADD IS 1 NEW ?

Enter a number from 1 to 99, then press ENTER. Then, press CLEAR to exit. Setup Command Group is complete.

LAN INSTALLATIONS PROCEED AS FOLLOWS:

Set Address <LAN>

The address identifies the HandPunch clock to the host computer. Each HandPunch clock must have a unique address entered at the clock. This number is also entered at the Database PC.




RDR ADD IS 0 NEW ?

At the RDR ADD IS 0 prompt, enter a number from 1 to 256, then press ENTER.


The Set Address prompt appears again. Press * (NO) to continue.

Set ID Length <LAN>


At the Set ID Length prompt, press * No to continue.

Set Serial <LAN>


At the Set Serial prompt, press # (YES) to continue.

SET RS-485 or 422 * NO YES #

Press # (YES) for RS-485. Press * to scroll through baud rate sections.

9600 BAUD * NO YES #

Press # (YES) to accept 9600 baud rate.

BAUD RATE 9600 * NO YES #

Press # (YES) to accept the 9600 baud rate. This completes LAN setup. Press CLEAR to exit. Setup Command Group is complete

TCP/IP INSTALLATIONS PROCEED AS FOLLOWS:

Set Address <TCP/IP>

The address identifies the HandPunch clock to the host computer. Each HandPunch clock must have a unique address entered at the clock. This number is also entered at the Database PC.



RDR ADD IS 0 NEW ?


At the RDR ADD IS 0 prompt, enter the number 0, then press ENTER.


The Set Address prompt appears again. Press * (NO) to continue.

Set ID Length <TCP/IP>


At the Set ID Length prompt, press * (NO) to continue.

Set Serial <TCP/IP>


At the Set Serial prompt, press # (YES) to continue.

IP ADDRESS

At IP Address prompt, enter this terminal’s IP address in octet format. This must be 12 digits. Periods are entered after each octet.

GATEWAY

At Gateway prompt, enter your gateway numbers. If you are not using a gateway, enter 000 000 000 000 (twelve zeros). Press Enter.

BAUD RATE 9600 * NO YES #

Press # (Yes) to accept the 9600 baud rate. At the next prompt, press CLEAR to exit. The Setup Command Group is complete.

SERVICE COMMAND GROUP (Default password 1) The Service Command group allows a supervisor to calibrate the HandPunch unit and check the status display. To access the Command Mode Structure, proceed as follows.



ENTER ID

Enter your Supervisor badge ID number and press ENTER.

PLACE HAND


ENTER PASSWORD

Enter the default password number “1” or your new password and press ENTER.


Calibration This menu is a performance indicator. It checks the camera alignment and exposure values. It also has a recalibration function that realigns the camera after you have serviced or cleaned the terminal. Note: It is not necessary to recalibrate the terminal as regular maintenance. However, if the reader frequently rejects authorized users, check the calibration values. Before you begin the Calibration process, first clean the platen, side mirror and window with window cleaner on a cloth.

CALIBRATE * NO YES #

Press # (YES) to recalibrate.

r-0 c-1 e-100 RECAL (Y#/NO*)

Normal operating values are: Row “r” 0 +/- 3 Column “c” 0 +/- 3 Exposure 80 to 120

If the displayed values fall outside of these limits, the reader may be damaged and require factory service. Press # (YES) to recalibrate, or * (NO) to proceed without recalibration.

Please Wait

CALIBRATE * NO YES #

Press * (NO) to proceed, or CLEAR to exit.

Status Display Does not apply to all HandPunch models

Setting the status display allows you to check the status of the tamper switch, the door monitor switch, auxiliary input(s), request to exit switch. Continuing from the CALIBRATE display,

STATUS DISPLAY ON *NO/#YES

Press # (YES) and press ENTER. The last hand reading score will appear.

NETWORK STATUS * NO YES #

A status report displays. Press CLEAR to return to the idle prompt.

TimeCentre Hand Punch Installation & User Guide Chapter 5. Enrollment •••• 39

Chapter 5. Enrollment

Employee Procedure To use the TimeCentre HandPunch system, the enrolled user types in an ID number on the keypad, or by swiping a card. The system prompts for the hand to be placed on the measuring surface, and once the hand is detected to be properly positioned, takes a picture. The identity discriminating characteristics are extracted from the picture and compared to the previously stored template. The results of the comparison are displayed in about a second. The results signal can be used to operate an access control device, such as a door lock and records time, date and conditions of the employee’s arrival.

Recording and Issuing Cards to Employees Note: Card reader technology is available on the 4000 units only.

You have the option to allow employees to type in a unique set of alphanumeric characters, or require they swipe a bar-coded ID badge that contains this information. It is very important to preserve organization throughout the process of issuing ID numbers and cards. The host PC operator needs to input the ID number assignments as soon as they are available. This allows TimeCentre to match incoming data with each employee’s personal and employment information. First, it is imperative that you maintain a list of every badge ID number and the person to whom it was issued. A badge ID number log is provided in Appendix C for that purpose. We recommend that you duplicate that log and retain the original for future use.

ENROLLMENT COMMAND GROUP (default password 4) The Enrollment Command group allows the supervisor to add and remove employees from the HandPunch, and add other supervisors to the system. To access the Command Mode Structure, proceed as follows.



ENTER ID

Enter your Administrator badge ID number and press ENTER.

PLACE HAND


ENTER PASSWORD

40 •••• Chapter 5. Enrollment TimeCentre Hand Punch Installation & User Guide


ADD EMPLOYEES System security can be easily compromised if the enrollment process is not secure. The number of supervisors who are authorized to enroll employees should be kept to a minimum. Before a user is enrolled they should be entered into the TimeCentre database. In order for a person to use the system they must first go through an enrollment process whereby a record of the identity discriminating characteristics of their hand is obtained and recorded. To accomplish this an ID number must be assigned and 3 hand readings taken.

Hand Placement Technique Show the employee hand placement techniques to place the hand properly. Rest the four fingers of the right hand on the front of the platen. Keeping the hand flat, slide it forward until the tall pin between the index and middle fingers stops further movement. Squeeze the fingers against the finger pins and watch the light display and hand diagram on the top panel. Thee lights go out when you have placed your fingers properly. If a light remains on, it means a finger is not in contact with the finger pin.

After entering the ENROLLMENT default number 4 (on the previous page), continue as follows:

ADD EMPLOYEE (* NO YES #)

At the Add Employee prompt, press # (YES).

ENTER ID

Enter a unique number for this employee, and press ENTER. Be sure to record this number in the Badge ID Log (Appendix C).


PLACE HAND 1/3

Have the employee place their hand on the platen.

REMOVE HAND

Remove hand completely from the unit.

PLACE HAND 2/3

Place employee hand on the platen for the second reading.

REMOVE HAND


PLACE HAND 3/3

Place employee hand on the platen for the third reading.

XXX USER ENROLLED

If successful, you will see the Badge ID number you have selected. If a message “SORRY, CAN’T ADD” appears, another employee is likely enrolled with the same number. Also, check for improper hand placement or insufficient memory in the LIST USERS menu. (Chapter 7)

ADD USER * NO #YES

Press the # key to add another employee, and continue in the same manner as above. Press * to continue to the Add Supervisor command, or CLEAR to exit.

ADD SUPERVISORS Supervisors can enroll employees in the HandPunch unit. All supervisors can add other supervisors. If you access the Add Supervisor command from the section above, skip down to the “Add Supervisor” display. If you wish to add supervisors, begin as follows:



ENTER ID

Enter a supervisor badge ID number and press ENTER.

PLACE HAND


ENTER PASSWORD





ADD SUPERVISOR (* NO YES #)

At the Add Supervisor prompt, press # (YES).

ENTER ID

Enter a unique number for this supervisor, and press ENTER. Be sure to record this number in the Badge ID Log (Appendix C).

PLACE HAND 1/3

Have the supervisor place their hand on the platen.

REMOVE HAND


PLACE HAND 2/3

Place supervisor hand on the platen for the second reading.

REMOVE HAND


PLACE HAND 3/3

Place supervisor hand on the platen for the third reading.

XXX USER ENROLLED

If successful, you will see the Badge ID number you have selected. If the LCD displays “SORRY, CAN’T ADD”, another employee or supervisor is likely enrolled with the same number. Also, check for improper hand placement or insufficient memory in the LIST USERS menu (See Chapter

ADD SUPERVISOR * NO #YES

Press the # key to add another supervisor, and continue in the same manner as above. Press * to continue to the Remove User command, or CLEAR to exit.

REMOVE USER Supervisors can remove a user at the reader. The removal remains in effect until the host PC polls the HandPunch terminal.

IMPORTANT: Removing users at the HandPunch affects only that unit. Removing users should be done from the TimeCentre database at the host PC.

If you access the Remove User command from the section above, skip down to the “Remove User” display.


Follow the instructions below to remove an employee.


At the idle prompt, press CLEAR and ENTER simultaneously to begin.

ENTER PASSWORD

Type in “4” (default password), to access the ENROLLMENT menu, then press ENTER.



ADD SUPERVISOR (* NO YES #)


REMOVE USER (* NO YES #)

Press # (YES) to proceed.

REMOVE ID# :

Enter the ID number for the employee who is to be deleted. Be sure to record this action in the Badge ID Log (Appendix C).

USER REMOVED

If successful, the display makes the above notation.

REMOVE ID# :

Enter the next ID number or press CLEAR to end.

REMOVE USER (* NO YES #)

Press CLEAR to exit.

SPECIAL ENROLLMENT COMMAND MENU (default password 5)

The Special Enroll command allows persons who are unable to use the hand reader because of physical or other infirmity to be enrolled. Enrolling the user with this command causes many of the hand reading checks to be disabled, so this command should only be used when absolutely necessary. To enroll a person using this command, enter the Command Mode Special Group and follow the operations listed below: Employee special enrollment must be performed by an authorized supervisor, set up in the previous chapter. Follow the instructions below to enroll an employee.


At the idle prompt, press CLEAR and ENTER simultaneously to begin.


ENTER PASSWORD

Type in the default password “5” to access the Security menu, then press ENTER.

SPECIAL ENROLL (* NO YES #)

Press # (YES).

ENTER ID

Enter a unique number for this employee, and press ENTER. Be sure to record this number in the Badge ID Log (Appendix C).

SPECIAL ENROLL (*NO YES #)

This person is now enrolled in the HandPunch. To enroll another employee, press # (YES) and repeat this procedure. Press any numbered key to return to the ID verification mode.

Training your Staff Informed users make fewer errors and omissions. Proper training makes your switch to the electronic HandPunch system smooth and easy. It is recommended you hold an orientation meeting with your staff when issuing cards. Have each employee do one round of required punches so they understand how the HandPunch Data Clock works. Stress the importance of reporting missed punches immediately. To facilitate a smooth transition to the electronic HandPunch Data Clock system, we recommend that during the first week, only a few key employees utilize the system. This provides a greater degree of comfort for all employees and helps reduce operational problems when all employees begin using the system.

Coordinating with the Host PC Before going live, be sure you test the communication setup between the host PC and your HandPunch Data Clock. Confirm that the terminals are connected. To test the communications between the HandPunch Data Clock and the PC with serial connection: 1. Enter several punches into the HandPunch Data Clock. 2. In the Communications software of TimeCentre, press the CALL button. Refer to the Communications chapter of the TimeCentre Database Software Manual for more information.

Note: Do not interrupt this process once it has begun. It will take several moments to complete. Please wait for the message indicating the records have been transferred.

Going Live Once all your testing is complete and your employees are trained and issued cards, you are ready to go live. It is recommended that you keep a manual record of HandPunch Data Clock information during the first couple of weeks as insurance against oversight.

TimeCentre Hand Punch Installation & User Guide Chapter 6. Employee Operation & Use •••• 45

Chapter 6. Employee Operation & Use

Overview The first line of the LCD display shows the time and date. The second line of the display is a prompt that indicates required actions. The display can optionally display a company name or greeting. HandPunch 2000: Employees type in their badge ID number on the keypad. If an external bar code reader has been installed, employees may swipe a bar-coded badge ID card or type in their badge ID number on the keypad. When prompted, the employee then places their hand for verification. They may optionally be requested to enter a department code, if that is enabled. HandPunch 3000: When prompted, the employee then places their hand for verification. They may optionally be requested to enter a department code, if that is enabled. HandPunch 4000: If the integrated bar code reader has been installed, employees may swipe a bar-coded badge ID card or type in their badge ID number on the keypad. When prompted, the employee then places their hand for verification. They may optionally be requested to enter a department code, if that is enabled, or other tracking categories including job, work order, task or count. When a user verifies their ID, the HandPunch compares their stored template with their current hand placement. When this comparison is made the difference between the two templates is noted. The difference between the two templates is expressed in the form of a “score”. The lower a score is, the closer the two templates are matching favorably. Every tracking category that has been enabled in the data clock setup procedure will be prompted. Thus, if prompted for department number, you must type in the department number on the keypad in order for the punch to be accepted. All HandPunch units have the capability of tracking the department level. Only the HandPunch 4000 tracks categories beyond department, validates entries (ID, level 2 and 3), and checks schedules. Once data is entered into the HandPunch Data Clock, it cannot be corrected from the HandPunch Data Clock. However, all data may be corrected at the host PC. Employees should be strongly encouraged to contact their managers immediately if they entered incorrect data. To cancel a punch before the Enter key is pressed, press CLEAR during the punch and the idle prompt will return.

When entering data, a return to the idle prompt indicates a time out; i.e. too much time has elapsed in the data entry. No data entered on this transaction is saved. Information must be re-entered. If returned to the idle prompt during an entry, the hand reader did not accept the hand as it did not match within set guidelines.

46 •••• Chapter 6. Employee Operation & Use TimeCentre Hand Punch Installation & User Guide

Employees Operating Guide It may be helpful to post a copy of this guide near the HandPunch unit. The HandPunch unit is ready for use whenever ENTER ID shows on the display. You may enter your ID number using the keypad or card reader. To use the HandPunch terminal: Enter your badge ID number followed by the ENTER key. You can correct any entry mistake by pressing the * key, which acts as a backspace. Pressing CLEAR will clear the entire entry. Once a valid ID number has been entered, PLACE HAND will appear on the display and the four finger position indicator lamps will turn on. If PLACE HAND does not appear, ID number was not accepted. This may be due to an error in entry. When PLACE HAND appears in the display, place hand as directed below:

Correct Hand Placement Rules Think of landing your hand on the HandPunch reader like landing an airplane. Slide your hand forward on the silver surface, until the web post between the middle and index finger stops you. Keep your hand flat so that you feel the surface of the platen on the underside of your fingers. Close your fingers together so that each finger touches a post. The red finger post lights will then go out. If a light stays on, just move that finger closer to the post. If you wear a ring, be sure the stone is facing up in the normal position.

Note: If you were enrolled with the left hand, use the left hand by placing it palm up on the platen. If this method is used, you must also be enrolled with the left hand palm up. If the finger position lights located at the hand outline drawing do not go out, the fingers are not properly positioned at the indicated pin. The reader will not accept your hand unless the fingers are in the proper position. Remember to close all fingers on their guide pins.

You must hand your hand on the platen briefly until the message PLACE HAND disappears. The display will show the results of the verification attempt. If the verification was successful, it will display OKAY XXX (ID Number) and a score. If it was not, TRY AGAIN displays or you are returned to the idle prompt. At the TRY AGAIN prompt, re-enter your ID number and place hand again. If it displays TIME RESTRICTION, you are not authorized to punch in at this time. If this seems in error, see your supervisor about time restrictions. After a pre-programmed number of attempts, ID number will no longer be accepted, and the display will show: ID INVALID TEMPORARILY. This is called a “lockout”. Before the rejected number can be used again, another employee or a supervisor must successfully verify at the reader. If you enter an ID number but do not place your hand on the platen, the unit will time out in about 25 seconds. You can reset the unit by pressing CLEAR.


Timekeeping – HandPunch 2000/3000 If you have HandPunch model 2000, follow this set of procedures to track employee information. Model 2000 and 3000 allows the collection of In, Out, Lunch, Break and Department code entries.

Punch Menu The HandPunch 2000/3000 can be configured to operate several different data entry modes to meet the requirements of different applications. These are programmed in the Data Clock Maintenance form in the TimeCentre database.

• No T&A menu. Time, date and employee ID is recorded. • Explicit Punch Menu. Time, date, employee ID and type of punch is recorded. • Request Department Code. Time, date, department and employee ID is recorded. • Explicit Punch and Department Code. Time, date, employee ID, type of punch

and department is recorded.

To Clock In or Out Begin the transaction at the idle prompt, which shows date and time and the Enter ID prompt:

ENTER ID (DATE) (TIME)

If No T&A menu is chosen, the user simply: • Types in their badge ID and press the ENTER key, and • Places hand.

If an external bar code reader is installed (Model 3000), the user may swipe a card, then place hand. If Explicit Punch menu is enabled, the user enters their badge ID and reads hand, indicates what type of punch it is: In, Out, Back from Lunch, Back from Break. The following screen will be displayed when the employee enters their ID number:

1-IN 2-OUT 3-BACK

• Press “1” for an IN punch. Press “2” for an OUT punch. And press “3” if you are returning BACK from lunch or break. Press ENTER after your selection. Note that the 'Back' function is not supported with modem/serial clock communications.

• If the user selects BACK (3), the terminal displays an additional menu. Choose the appropriate response, depending if you are returning from Lunch (1) or Break (2). Press ENTER after your selection.

1-LUNCH 2-BREAK 3-CALL BACK

If Request Department Code is enabled, no menu is displayed. User enters their badge ID and reads hand, then enters a Department code.

ENTER DEPARTMENT CODE

• Enter any number up to 6 digits in length. The terminal will record the department code as part of the punch record. Press ENTER after your entry.

If Request Department Code is not enabled, the employee may bring up the Department Code prompt by pressing the # key once before entering an ID number.


Timekeeping – HandPunch 4000

Additional Features of HandPunch 4000 If you have HandPunch model 4000, you have the option to track multi-levels of data collection for people, count and inventory. If the HandPunch unit is dedicated to a particular task, job or department, default values can be added (Level 2 to Level 5) so this information need not be input with each punch. The model 4000 can also check that numbers entered are valid, and insure the punch is occurring within a scheduled time (Scheduling is an optional TimeCentre module.) The User’s name is displayed during the hand scan phase, and users can obtain information directly on the clock showing their last punch and week-to-date hours in the clock.

Pressing the * key will show the previous punch, the # key will show the next more recent punch, the 0 key will show any additional data associated with the punch and also allow you to exit from the review function.

Punch Menu The HandPunch 4000 can be configured to operate several different data collection levels which meet the requirements of different applications, can assign a default value to levels, be set to validate employee entries. This is programmed in the Data Clock Maintenance form in the TimeCentre database. The 4000 unit also records count and inventory information. The action keys for the HandPunch 4000 unit are shown below:

Command Key START F3 END F7 BREAK LEAVE F4 BREAK RETURN F8 LUNCH LEAVE F5 LUNCH RETURN F9 SWITCH TASKS F1 INVENTORY F6 COUNT F10 INFO MENU F2

Follow this set of procedures to track employee information. Based on your programming selections, the prompts may vary.

Keystroke Error If you make an error in entry, before pressing ENTER, just hit the backspace “*” key and correct.

To Clock In Begin the transaction at the idle prompt, which shows date and time and the Enter ID prompt:

ENTER ID (DATE) (TIME)

At the idle prompt, press the START (F3) key.

ENTER ID

Swipe your badge ID or type your ID number on the keypad and press ENTER.

ENTER DEPARTMENT XX

If enabled, enter the department number on the keypad and press the ENTER. If a default value for department is shown and is correct, just press ENTER. To override the default number, type a new number on the keypad. Press ENTER.


ENTER JOB XXXX

ENTER WORK ORDER XXXXX

ENTER TASK XXXXXX

If other tracking categories have been set up, you will be prompted to type in those codes or swipe a card. If a default value for these categories is shown, just press ENTER. To override the default number, type a new number on the keypad (or swipe a card). Press ENTER.

PLACE HAND

Place your hand in the HandPunch unit for verification. If the template matches, you will see:

OK

To Clock Out At the idle prompt, press the END (F7) key.

ENTER ID

Swipe your card or type your ID number on the keypad and press ENTER. If the “Count” prompt has been enabled, you will be prompted to enter a count amount, in hundredths. Press ENTER.

To Switch Departments/Tasks The switch function allows employee or machines to switch from one department, job, work order or task to another without entering an out punch. You can record a piece count or tip amount at this time if enabled. The employee may switch one or all of the categories. This Switch key is used for any organization that switches activities during the day. For example, an employee working in department 10, job 4 may switch to department 10, job 7 without punching out. At the idle prompt, press the SWITCH (F1) key.

ENTER ID

Swipe your badge or type your ID number on the keypad. Press ENTER.

PLACE HAND

Place your hand for verification.

ENTER DEPARTMENT

Enter the new department number on the keypad and press ENTER. If other tracking categories are enabled, you will be prompted for the new number. Press ENTER when complete. You are automatically closed out of your original department, job, etc.

To Record Breaks If employees are required to record breaks, the procedure is as follows to begin a break. Optionally, you will be asked to enter a piece count or tip amount upon clocking out for break. At the idle prompt, press the BREAK LEAVE (F4) key.

ENTER ID

Swipe your badge or type your ID number on the keypad and press ENTER.


PLACE HAND

Place your hand for verification. If the “Count” prompt has been enabled, you will be prompted to enter a count amount, in hundredths, before leaving for break.

To Return from Break At the idle prompt, press the BREAK RETURN (F8) key.

ENTER ID


PLACE HAND


ENTER DEPARTMENT

If enabled, enter the new department number on the keypad and press ENTER. If other tracking categories are enabled, you will be prompted for the new number. Press # when complete.

To Record Lunches If employees are required to record lunch breaks, the procedure is as follows to begin lunch. Optionally, you will be asked to enter a piece count or tip upon clocking out for break. At the idle prompt, press the LUNCH LEAVE (F5) key.

ENTER ID


PLACE HAND

Place your hand for verification. If the “Count” prompt has been enabled, you will be prompted to enter a count amount, in hundredths, before leaving for lunch.

To Return from Lunch At the idle prompt, press the LUNCH RETURN (F9) key.

ENTER ID


PLACE HAND


ENTER DEPARTMENT

If enabled, enter the new department number on the keypad and press ENTER. If other tracking categories are enabled, you will be prompted for the new number. Press # when complete.


Count Only the tracking prompts previously set up and specific to your particular operation will be prompted when utilizing the Count key. The count function associated with key “F10” on the data clock allows employees to enter a count amount without affecting the Start/End time of the employee. The count function does record the date and time the count was entered but is independent of other entries. To enter a count amount on the data clock: Check the display for the idle prompt. It should display the current date and time. Press the COUNT (F10) key.

ENTER ID

Swipe your badge or type in your ID number on the keypad and press ENTER.

PLACE HAND


ENTER COUNT

If the piece count has been enabled, enter the amount (xxxx.xx). As the decimal point allows for fractional count reporting, to report one full unit or dollar, enter 100. Press ENTER.

ENTER DEPARTMENT

If enabled, enter a department number associated with this count on the keypad and press ENTER. If other tracking categories are enabled, you will be prompted for a number. Press ENTER when complete.

Inventory Only the tracking prompts previously set up and specific to your particular operation will be prompted when utilizing the Inventory key. The Inventory function associated with key “F6” on the data clock allows employees to enter inventory information without affecting the Start/End time of the employee. The inventory function does record the date and time the inventory information was entered but is independent of other entries.

Note: Inventory information is intended as pass through to other products for reporting purposes.

To enter inventory information on the data clock: Check the display for the idle prompt. It should display the current date and time. Press the INVENTORY (F6) key.

ENTER ID


PLACE HAND


ENTER INVENTORY

Enter an inventory code in hundredths up to xxxx.xx. Press ENTER.

Valid Punch Notification Employees will receive two different notifications of a valid punch from the HandPunch. First, the unit will “beep” once (if enabled in setup). Or the display will show OKAY XXXX where XXXX is the employee ID. If the user is not verified by the system, the unit will “beep” twice and the display will


show TRY AGAIN. The user may make as many attempts as allowed before the system will lock them out. On lock out, the system will “beep” five times very quickly creating a flittering type sound. The display will show ID REFUSED and the user will not be able to re-enter their ID number until a valid punch by another authorized user is processed. In addition, if “Scheduling” has been selected in Data Clock Maintenance, the HandPunch unit will check to see if the employee is scheduled to work at that time. (TimeCentre Scheduling module is required.) If the employee tries to use the system during an unauthorized time, the system will display TIME RESTRICTION. If “Validation” (LAN Validation Update) has been selected in Data Clock Maintenance, before any entry is accepted, it will be checked against the TimeCentre database to ensure a correct entry has been made, for all tracking levels 2-5. On employee ID entry, the employee’s name will appear on the display.

Employee Access to Clock Data If connected via network, employees can receive information on their last punch and week-to-date hours.

In order to activate this access: 1. Check “LAN Validation Update” in TimeCentre Communications | Setup | General Setup. 2. Scheduling/Validation must be checked in TimeCentre Data Clock Maintenance | RSI options.

To access employee information on the data clock: Check the display for the idle prompt. It should display the current date and time. Press the INFO MENU (F2) key.

ENTER ID


PLACE HAND


1 – LAST PUNCH 2-WTD HOURS # EXIT

Press “1” for last punch information which resides in the HandPunch unit and press ENTER. Press “2” to receive week-to-date hours. These calculated hours are drawn from the TimeCentre database. This figure is accurately calculated for the current week, but no data will appear before the last Regenerate Totals action was run in the TimeCentre database. Press # to exit.

TimeCentre Hand Punch Installation & User Guide Chapter 7. Supervisor Override •••• 53

Chapter 7. Supervisor Override

MANAGEMENT COMMAND GROUP (default password 3) Managers have privileges at the HandPunch unit. The Management Command group allows a supervisor to add or delete employee punches, add dollars to an employee’s record, and review punches. It is in this Command Mode that managers can change the punch reject threshold for individual employees. To access the Management Command Mode Structure, proceed as follows.


At the idle prompt above, press CLEAR and ENTER simultaneously to begin.

ENTER ID

Enter a supervisor badge ID number and press ENTER.

PLACE HAND


ENTER PASSWORD

Enter the default password number “3” or your selection.

SUPERVISOR OVERRIDE Supervisor override section allows the supervisor to review when any user punched, and to add punches of various types for any user directly on the HandPunch terminal.

SUPERVISOR OVERRIDE * NO # YES

Press * (NO) to proceed to List User category. Press # (YES) to continue.

1-REVIEW 2-ADD # END

Review Punches Press 1 at the above prompt to review punches.

ID #?

Enter the ID number of the employee whose punches you wish to review.

* = - # = + CLEAR=Exit

54 •••• Chapter 7. Supervisor Override TimeCentre Hand Punch Installation & User Guide

The last punch appears above the navigation commands. Press # to view next punch in system, or * to return to the last punch. Press CLEAR to exit.


Add Punches Adding punches is strictly a management function. It is not designed to be conducted by the employee. Its purpose is to manually enter missed employee punches. For instance, if an employee comes into work and forgets to punch in, the manager can manually enter the proper punch type, date and punch in time, along with any other tracking levels that have been enabled in the HandPunch Data Clock.

Note: This is not an editing function. Once data has been entered into the HandPunch Data Clock, it may be edited only from the host PC.


Press 2 at the above prompt to add punches for individual employees.

1 – BULK HOURS/DOLLARS 2 – PUNCH # END

Press 2 to add punches

ENTER IN PUNCH (TIME) (DATE)

Type in the time of the “IN” punch in 24-hour format and press ENTER. For example to enter 07:45AM, enter 0745. Type in the date in 00/00/00 format. To enter November 19, 1999, enter 111999. Press Enter. (or #)

ENTER OUT PUNCH (TIME) (DATE)

Type in the time of the “OUT” punch in 24-hour format and press ENTER. For example to enter 2:15PM, enter 1415.

ID #

Enter the employee ID number for this entry. If Department numbers are to be added, press the # key before entering the ID number.

ENTER XXX

Key in other tracking categories, if enabled, that apply to this punch.

ENTER ANOTHER? * NO # YES

To continue adding punches, press # (YES) and enter the time and date of the next “IN” punch. If you are finished, enter * (NO) to return to the menu prompt and press # to end.

SUPERVISOR OVERRIDE * NO # YES

Press # (YES) to repeat the Review/Add section. Press * (NO) to proceed to List User category.

TimeCentre Hand Punch Installation & User Guide Chapter 7. Supervisor Override •••• 55

List Users

LIST USERS * NO # YES

Press # (YES) to list users, or press * (NO) to proceed to User Reject Setup.

ENTER ID #

Enter the ID number of the user whose history of punches is to be reviewed.

0=DISPLAY 1=PRINT

Pressing “0” will list users on the HandPunch display. Press “1” if you wish listing to be sent to the (optional) printer attached. If there are punches record for the ID number entered, a display similar to the following is shown:

09:45 07-25 03 *- 0-DATA/END +#

The first line of the display shows the time, date and code for the most recent punch for the chosen user. The second line indicates permitted actions. Punch Code Permitted Actions 01 – In Punch * - Previous Punch 01 – Back from Lunch # - The Next most recent punch 03 – Out Punch 0 – Additional data associated with the punch; Exit Review 04 – Department Code entered 05 – Back from Break Press the # key to scroll through all punches for this user. Press * to Exit.

Set User Data

SET USER DATA * NO YES #

Press # (YES) to proceed, or * (NO) to exit this Command Mode setup.

Set User Reject * NO YES #

Set User Reject Threshold Reject threshold determines the sensitivity of hand geometry comparison. If the threshold is too low, a person may find it difficult to achieve a successful hand read. If it is too high, system security may be compromised. The Reject Threshold is set up at the Host PC. If, at the terminal, a particular individual is having a problem, their threshold can be set to a higher value (say 160) without compromising the security of the system. If you wish to change the reject threshold for an individual employee, at the above prompt, select # (YES). If not, press * (NO) to proceed to Restrictions section.

ID #

Enter the ID number of the employee you wish to reset.

REJ AT (0)? *NO #YES

Enter the new threshold number and press # to accept.

56 •••• Chapter 7. Supervisor Override TimeCentre Hand Punch Installation & User Guide

Set User Time Zone (TZ) ?

Press any number key several times to return to the ENTER ID display. When finished, press * (NO) at REJ AT (0)? display.

Time Restrictions This applies if the scheduling module has been enabled and the HandPunch 4000 is programmed to validate schedules (see Chapter 4).

It may be necessary to turn all Time Restrictions on or off, in some unusual cases, such as an early closure due to weather or other emergency.

RESTRICTIONS * NO YES #

Press # (YES) to alter restrictions or * (NO) to exit.

RESTRICTIONS ON (or OFF) TURN ON ( *N / Y#)

The first line will show if restrictions are currently ON or OFF. Press A# or * accordingly.

RESTRICTIONS * NO YES #

Press * (NO) to exit.

TimeCentre Hand Punch Installation & User Guide •••• 57

Chapter 8. Troubleshooting

The following trobleshooting guidelines identify possible problems and the appropriate corrective action. Perform these steps in the order given until you solve your problem. If the problem persists or is not documented here, please phone your help desk or TimeCentre representative.

HandPunch Double Beeps PROBLEM: HandPunch double-beeps after ID number is entered at the keypad. Possible causes:

User ID is not in the HandPunch memory. Enrollment on one HandPunch unit has not been updated to all clocks. User locked out because user exceeded number of tries without being verified. User not entering information during valid time period. (if Scheduling validation is enabled.) Keypad damaged.

Solution: Enroll the user in the HandPunch unit. Update HandPunch files in TimeCentre database. Next valid ID verification will clear temporary lock out of ID number. Verify that user is scheduled to work at this time. At the HandPunch unit, enter the “Set Time and Date” command. Press the “1” key. If a “1” appears on the LCD, depress the “*” key to erase the “1”. Repeat this process for all of the numeric keys on the HandPunch keypad. If one or more of the numeric keys does not register on the LCD correctly, the HandPunch is in need of repairs. Contact your help desk or TimeCentre technical support.

Verification Problems PROBLEM: A user can verify at one HandPunch unit on the network but on no others. Units do ask user to place hand after entering ID number Possible cause:

Dirt in the optical path Damage to optical path of HandPunch System reject set too low on the HandPunch units so that majority of users can’t verify ID

58 •••• Chapter 8. Troubleshooting TimeCentre Hand Punch Installation & User Guide

Solution: Clean unit and recalibrate. Then re-enroll user. HandPunch is in need of repairs. Contact your help desk or TimeCentre technical support. Set the system reject to a higher setting.

PROBLEM: One or more of the finger pin lights on the top panel of the HandPunch won’t go out when the hand is placed on the platen for enrollment or verification. Possible cause:

Platen is dirty and camera needs to be recalibrated. Solution: Spray a mild cleanser on a soft cloth. With the cloth, clean the platen from the back of the platen to the front of the platen. Pay particular attention to cleaning the back right hand corner of the platen. Once the platen is cleaned, enter the “Calibrate” command. Press the # key to calibrate.

Communication Errors PROBLEM: Error message received “Can’t connect to site ..” Possible causes:

Serial communications port on host PC is bad or does not exist. HandPunch is plugged into the wrong Comm port on the host PC. Network cable between host PC and first HandPunch at site is not connected. If modem, telephone cable is not connected.

Solution: Verify that the Port, dial and phone fields have the correct data entered. Connect site to a different serial communications port on the host PC. Change Comm port field in database software and connect to HandPunch unit. Verify that cable is plugged into the HandPunch unit securely. If non-modem unit, be sure it is plugged into J3 or (if modem) J2 of the HandPunch. Verify that the phone line between modem and a wall jack is connected.

PROBLEM: “Comm error: site XX, Clock YY, command =0x%02X rv=%d” Possible Cause:

Hand Punch is not powered up. HandPunch is not connected to network Reader address is not correct. Termination resistor in wrong HandPunch.

Solution: Verify that the HandPunch unit is powered up. LCD should display “Enter ID”. Verify that the HandPunch unit is connected to the network. A network cable from the previous HandPunch should be plugged into J3. Verify that HandPunch communication setups reflect the correct connection. Remove all end-of-line terminations. Install at HandPunches located at end of network.

TimeCentre Hand Punch Installation & User Guide Chapter 8. Troubleshooting •••• 59

Hardware Errors PROBLEM: HandPunch won’t boot up (“Enter ID”, date and time not displayed. Possible cause:

Power supply not in circuit. Battery dead, pulling down power supply.

Solution: Verify that power supply is plugged into wall outlet, then Verify that power supply plug has power, then Verify that power supply is plugged into J1 of interface board. Disconnect battery from circuit by removing jumper or disconnecting wire at B1 on the interface circuit board. If HandPunch boots up, contact your help desk or TimeCentre technical support for service.

60 •••• Appendix A. Tracking Categories TimeCentre Hand Punch Installation & User Guide

Appendix A. Tracking Categories

HandPunch Model 2000/3000 1. Employee Badge ID 1-9 digits 2. Department Number 1-6 digits

HandPunch Model 4000 1. Employee Badge ID 1-9 digits 2. Department Number 1-6 digits 3. Job Code Number up to 10 characters 4. Work Order Number up to 10 characters 5. Task Number up to 6 characters Count up to xxxx.xx Inventory up to xxxx.xx

TimeCentre Hand Punch Installation & User Guide Appendix B. Badge ID Log •••• 61

Appendix B. Badge ID Log

Copy this chart and record each employee in your organization on this log.

Badge ID # Home Department

Payroll ID Last Name First Name MI

62 •••• Appendix C. Bar Code Printing TimeCentre Hand Punch Installation & User Guide

Appendix C. Bar Code Printing

Overview This specification provides recommendations for badge printing and construction if you have not purchased the optional Bar Code Generator with the TimeCentre database. While it is not meant as a comprehensive specification, it is a guideline to ensure high read rates. This specification pertains specifically to the printing of Code 3 of 9 bar codes.

Physical Specifications The maximum badge width (thickness) is .040 inches. The laminate covering the bar code must be no thicker than .010” and transparent to light in the 600 to 800 nanometer wavelength range. The external surface of the material may have a matte finish.

Printing Specifications The print contrast ration (PCR) of the bar code should be greater than .75 for light in the 600 to 800 nanometer wavelength range. The minimum width of a narrow bar code element should be .010 of an inch. The ratio of wide to narrow bar code elements depends on the bar code. For Code 3 of 9 the ratio is in the range of 2.2:1 to 3:1. A quiet zone of at least .250” is required on each end of the bar code. There can be no transitions in this area, such as, a stock to stock seam or the beginning of the blocking pattern. A blocking pattern may be used over the bar code to resist copying. The blocking pattern must be transparent to light in the 600 to 800 nanometer wavelength range. The bar code height should be at least .500”. The bar code should be located so that it is parallel to one side of the card and the midline of the code is .350” from the edge. A high quality printing method should be used. This will limit bar imperfections (voids, smears) to .005” diameter or less.

TimeCentre Hand Punch Installation & User Guide Appendix D. Warranty & Service •••• 63

Appendix D. Warranty & Service

TimeCentre HandPunch terminals (“the Product”) are covered under the standard warranty for a period of one year from the date of purchase. Konetix, Inc. (“the Company”) warrants to the original user the products manufactured by RSI (Recognition Systems, Inc.) (the "Product") to be free of defects in material and workmanship for a period of one year from the date of purchase. The HandPunch software is warranted to perform the functions described in this manual. The Company will correct any problems with these functions at no charge for one year from the date of purchase. 1. The Company has been notified within such period by return of any alleged defective product, free and clear of all liens and encumbrances, to the Company or its authorized dealer, transportation prepaid; and 2. The Product has not been abused, misused or improperly maintained and/or repaired during such period; and 3. Such defect has not been caused by ordinary wear and tear; and 4. Such defect is not the result of voltage surges/brownouts, lightning, water damage/flooding, fire, explosion, earthquakes, tornadoes, acts of aggression/war or similar phenomenon; and 5. Accessories used as integral to the Product have been approved by the Company. The company shall, at its option, either repair or replace, free of charge, the Product found, upon the Company's inspection, to be so defective, or if agreed upon, refund the purchase price, less a reasonable allowance for depreciation, in exchange for the Product. THE COMPANY MAKES NO OTHER WARRANTY AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY PERIOD AS SET FORTH ABOVE. THE COMPANY'S MAXIMUM LIABILITY THEREUNDER IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL OR SPECIAL DAMAGES OF ANY NATURE ARISING FROM THE SAME OR THE USE OF THE PRODUCT. Recognition Systems reserves the right to make changes in the design of any of its products without incurring any obligation to make the same change on units previously purchased.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

64 •••• Appendix E. Installation Diagrams TimeCentre Hand Punch Installation & User Guide

Appendix E. Installation Diagrams

Figure 3-01. Terminal Connections Overview

.

Terminal Strip Chart

TERMINAL STRIP 2 TERMINAL STRIP 3 7 REQUEST TO EXIT 15 +5VDC @ 400 MA MAX. OUTPUT FOR EXT. CARD

READER 8 GROUND 16 CARD READER D0/DATA INPUT 9 DOOR MONITOR SWITCH INPUT (N.C. STANDBY, ) 17 CARD READER D1/CLOCK INPUT 10 GROUND 18 CARD READER GROUND 11 AUXILIARY INPUT 1 19 LOCK OUTPUT / DATA 1 12 GROUND 20 GROUND 13 AUXILIARY INPUT 2 21 AUXILIARY OUTPUT/ DATA 0 14 GROUND 22 GROUND 23 AUXILIARY OUTPUT 1 24 GROUND 25 AUXLIARY OUTPUT 2 26 GROUND

TimeCentre Hand Punch Installation & User Guide Appendix E. Installation Diagrams •••• 65

Figure 3-02. Terminal Wiring


Figure 3-03. Hard wire connection to host PC.


Figure 3-04. Network using modem to connect to host PC.


Figure 3-05. Printer Output A serial printer can be connected to the HandPunch terminal to print punches as they occur. Connect the printer to the RS-232 RJ-45 jack per the diagram below.


Figure 3-06. Lock & Bell Wiring Diagram

70 •••• Index TimeCentre Hand Punch Installation & User Guide

Index

TimeCentre Hand Punch Installation & User Guide Index •••• 71

Documents

Installation & User Guide - DataMaxx - Employee Mobile ... the user to then edit and access reports based on employee punch data. Note: All three components need to work together