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> www.dpw.state.pa.us >
www.dhs.state.pa.us
1
Installing the CA MobileOTP Application
User Guide
> www.dpw.state.pa.us >
www.dhs.state.pa.us
2
• For a Desktop
• For an Android Mobile Device
• For an iOS Mobile Device
Table of Contents
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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Please read through all the instructions carefully and follow the steps to install and access the MobileOTP application on your device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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For a Desktop
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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Changing the Device of MobileOTP App
1 Open a new session in Internet Explorer on your desktop.
1a If you are in Internet Explorer hold ALT + F, on your keyboard. Then click “New Session”.
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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For a Desktop
3 Click “Download Desktop Application” from the Home Page.
2 In the new session, copy the Risk Based Authentication (RBA) Home Page for DHS VPN link, seen below, and paste it into the search bar of your browser.
https://www.rbauth.state.pa.us/arcotafm/Security/index.html
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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4 A prompt will display at the bottom of the screen, click “Run”.
5 Unzip the .exe file to the C:\ drive which will be the default when the prompt displays.
For a Desktop
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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For a Desktop
6 Copy & paste the link below in Internet Explorer.
C:\CA\arcot\OTPDesktop\html\index.html
An Internet Explorer window will open and display.
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From this step proceed to the RBA Enrollment Guide for details on enrolling in RBA and registering a device.
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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You have successfully installed the CA MobileOTP Application on your desktop!
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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For an Android Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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For an Android Mobile Device
1 Copy the link below and paste it in your Android devices’ default browser.
https://www.rbauth.state.pa.us/arcotafm/Security/index.html
2 Click the “Google play” icon on the Home Page.
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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3 The Google Play store will open to the CA MobileOTP application. Click Install.
For an Android Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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4 Click Accept.
For an Android Mobile Device
> www.dpw.state.pa.us >
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5 After the application has finished installing, click Open.
For an Android Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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6 After reading the Terms & Conditions, click Approve.
For an Android Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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7 The Add Account screen will display.
From this step proceed to the RBA Enrollment Guide for details on enrolling in RBA and registering a device.
For an Android Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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You have successfully installed the CA MobileOTP Application on your Android mobile Device!
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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For an iOS Mobile Device
> www.dpw.state.pa.us >
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1 Copy the link below and paste it in your iOS devices’ default browser.
https://www.rbauth.state.pa.us/arcotafm/Security/index.html
2 Click the “Apple Store” icon on the Home Page.
For an iOS Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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3 The App Store will open to the CA MobileOTP application. Click Install.
For an iOS Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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4 Sign in to your iTunes account, click OK.
For an iOS Mobile Device
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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5 After the application has finished installing, click Open.
For an iOS Mobile Device
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www.dhs.state.pa.us
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6 After reading the Terms & Conditions, click Accept.
For an iOS Mobile Device
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www.dhs.state.pa.us
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7 The Add Account screen will display.
For an iOS Mobile Device
From this step proceed to the RBA Enrollment Guide for details on enrolling in RBA and registering a device.
> www.dpw.state.pa.us >
www.dhs.state.pa.us
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You have successfully installed the CA MobileOTP Application on your iOS mobile Device!