Position Description

Position Title: Youth Engagement Officer Reports To: Manager- Learning, Partnerships and Community Engagement

Effective Date: November 2017 Responsible For: N/A

Budget: N/A

Organisational ContextVicdeaf connects people to the life they want to lead – through ensuring better access, inclusion and equal opportunity.

Vicdeaf is a progressive community business and a leader in services to people who are Deaf, hard of hearing or who experience barriers to participation.

Established in 1884, our commitment is to ensure that our clients and community are able to enjoy the benefits of being able to participate and contribute across all areas of life, including through economic, cultural, social and civic involvement.

Primary Purpose of RoleThe Youth Engagement Officer role has been created to better understand the needs of young Deaf and hard of hearing people and to help Vicdeaf make decisions about its role in supporting them. The role will be responsible for identifying how Vicdeaf can better respond to the needs of young Deaf and hard of hearing people and how our engagement with and services for this group can be better tailored to their needs.

Vicdeaf Values and Vision

RespectfulWe respect our people, culture, community and historyWe are kind and considerate in our dealings with peopleWe behave in fair and ethical ways

InclusiveWe welcome and engage with people from all backgroundsWe reduce barriers and attitudes that discriminateWe are accessibleWe strive for equality

AdaptableWe embrace and drive change for our clients and communitiesWe are open and flexible to changing needsWe adapt to meet and overcome new challenges

DiverseWe believe our diversity is our strengthOur perspectives drive our organisationWe value different perspectives and culturesWe are culturally and socially aware

ProgressiveWe are forward-thinkingWe are in touch with the needs – and future needs – of the communitiesWe look for ways to improve the lives of our clients and communities

Vision Our clients and our community live in an accessible, inclusive society with equal opportunity in all areas of life”

PD YEO (LPCE) Issue 1, Next Review: Aug 2018 Page 1 of 4

Position Description

Core Strategic Requirements (applicable to all roles)

Positive Working Relationships Cultural and Linguistic Diversity Personal Accountability Innovation/Quality/Continuous Improvement

Support other team members

Share knowledge and information

Build relationships with other teams

Positive approach to conflict resolution

Take an active role in creating a safe and healthy work environment

Auslan skills/willingness to learn Auslan

Flexible and adaptable communication

Be aware of and adapt to cultural & linguistic diversity

Adherence to policies/standards/procedures

Compliance with health, safety and wellbeing requirements

Undertake continuing professional development

Participate in training and personal development activities

Creative and innovative approach to work

Suggest & make changes to improve services

Evaluate own work to ensure effective service delivery

Be proactive in identifying service gaps

Be open and responsive to feedback

Key Outcomes to be achieved

Outcome: Contribute to the achievement of Vicdeaf’s strategic objectives Ensure that role outcomes/results are aligned with organisational strategy, integrated with other services and meet client needs

Performance Indicators Work in a flexible and adaptable way to ensure resourceful and efficient service delivery Understand and promote Vicdeaf’s services Consistently provide services that meet client and regulatory requirements

Outcome: Identifying the needs of young Deaf and hard of hearing people Working in consultation with Deaf and hard of hearing young people to understand what are their needs and what are the service or social gaps in their lives

Indicative time 40%

Performance Indicators Eengage with with Deaf and hard of hearing young people to identify gaps and needs Consultation with mainstream youth organisations to understand the sector Consultation and collaboration with schools and Deaf facilities to engage school leavers Summary and analysis of gaps and needs Summary of services currently available

PD YEO (LPCE) Issue 1, Next Review: Aug 2018 Page 2 of 4

Position Description

Outcome: Delivery of programs designed for young people With the LPCE Team, develop workshops and programs relevant to Deaf and hard of hearing young people

Indicative time 40%

Performance Indicators Compile a report that recommends how Vicdeaf can address these gaps In collaboration with other staff, deliver programs such as "Deaf Share" or "Transitions" workshops Work with relevant teams within Vicdeaf to improve knowledge and confidence amongst young Deaf and hard of hearing people - in particular employment

services and the NDIS Work with mainstream and youth-specific services to ensure they are accessible for young Deaf and hard of hearing people and identify potential partners Develop online strategies to enable young Deaf and hard of hearing people to access relevant information and to engage with Vicdeaf services, events and

programs In conjuction with other teams, deliver information sessions to young Deaf and hard of hearing people, parents and schools Provide advice and input to Vicdeaf services, programs and events to ensure they cater for young people

Knowledge, Skills & Experience (critical for successful performance in the role) (Examples include: Depth of experience i.e. extensive knowledge and experience in X, gained through substantial previous practice in Y; Breadth of experience i.e. experience in integrated advice/services across a full range of programs or across the organisation Context i.e. experience gained within a particular context or sector – understanding and experience in managing X or providing advice in Y)

Proficiency in Auslan Connection to and understanding of Deaf and hard of hearing young people Some project management expierence Experience with social, online and video media platforms Effective time management skills Report writing skills Positive "can do" attitude Ability to take directions Ability to form positive connections with others internally and externally Ability to consult (ask the opnions of) people from different backgrounds

Qualifications / Certifications / Memberships (essential to the role) (Examples include relevant qualification, membership of professional body, NAATI certification, Driver’s License, Working with Children Check, First Aid certificate)

Community Development or Marketing qualifications (desirable)

PD YEO (LPCE) Issue 1, Next Review: Aug 2018 Page 3 of 4

Position Description

Current drivers licence

Travel Frequency (Regular, Infrequent, Rare) (Examples include regular travel to assignment location, infrequent travel to client’s homes/other organisations, travel to or working from other offices or locations)

Infrequent travel to other metropolitan and regional locations

PD YEO (LPCE) Issue 1, Next Review: Aug 2018 Page 4 of 4