Interacting in Interacting in GroupsGroups

TEAM = Together Everyone Achieves More.TEAM = Together Everyone Achieves More.

ObjectivesObjectives

1. Explain the difference between 1. Explain the difference between prescribed prescribed normsnorms and and emergent normsemergent norms..

2. Define the 2. Define the 3 group roles3 group roles..

3. List the 3. List the qualities that affect group qualities that affect group dynamicsdynamics..

4. Describe the 4. Describe the 4 characteristics of group 4 characteristics of group discussiondiscussion..

What are “group norms?”What are “group norms?”

The informal, often The informal, often unstated rules unstated rules about what about what behavior is behavior is appropriate in a appropriate in a group.group.

Two Types of Group Two Types of Group Norms…Norms…

Prescribed Norms:Prescribed Norms: A rule or appropriate behavior that is A rule or appropriate behavior that is

routinely taught to new group membersroutinely taught to new group members.. Emergent Norms:Emergent Norms:

Any group norm that develops from the Any group norm that develops from the group interaction and the mix of the group interaction and the mix of the group members’ personalitiesgroup members’ personalities..

Group RolesGroup Roles InitiatorInitiator::

Works towards getting the group started toward achieving the Works towards getting the group started toward achieving the group goal.group goal.

Moderators – keep the group moving, give deadline reminderModerators – keep the group moving, give deadline reminder Tension Relievers – make jokes to relieve the tension.Tension Relievers – make jokes to relieve the tension.

FacilitatorFacilitator:: A person who adds energy to the group by helping group A person who adds energy to the group by helping group

members follow through on task.members follow through on task. Challengers – play Devil’s Advocate in order for all sides to be heard.Challengers – play Devil’s Advocate in order for all sides to be heard.

AgitatorAgitator:: Injects negativity into the group process.Injects negativity into the group process.

Monopolizers - interrupt, ramble, repeat Monopolizers - interrupt, ramble, repeat Distracters – bring up irrelevant things to waste timeDistracters – bring up irrelevant things to waste time Skeptics – don’t like any solution the group comes up with.Skeptics – don’t like any solution the group comes up with.

Lessons from “Remember The Lessons from “Remember The Titans”Titans”

Who’s what?Who’s what?

Types of agitators…Types of agitators…

Non-participantNon-participant DistracterDistracter ClownClown ComplainerComplainer CriticCritic AbsenteeAbsentee

Group DynamicsGroup Dynamics

The energy created as group The energy created as group members communicate and interact members communicate and interact with each other in committees, teams, with each other in committees, teams, and other groups.and other groups. What affects group dynamics?What affects group dynamics?

NormsNorms Member’s roles & personalitiesMember’s roles & personalities Interaction or lack of interaction of membersInteraction or lack of interaction of members Group purposeGroup purpose

How do we solve problems in How do we solve problems in groups?groups?

Group Discussion:Group Discussion: Occurs when three Occurs when three

or more people or more people exchange ideas on exchange ideas on a specific topic for a a specific topic for a specific purpose.specific purpose.

Is there a Is there a difference between difference between discussion and discussion and conversation?conversation?

*Discussion Formats*

PRIVATE GROUP DISCUSSIONSPRIVATE GROUP DISCUSSIONS

sometimes called a round table discussionsometimes called a round table discussion

used in business and governmentused in business and government

used to share information on a specific subjectused to share information on a specific subject

each member of the group gives a report on one aspect of the each member of the group gives a report on one aspect of the subject and then the group discusses the separate reports and subject and then the group discusses the separate reports and how they fit together.how they fit together.

*Discussion Formats*

PANEL DISCUSSIONSPANEL DISCUSSIONS

a group that discusses a topic of common interest to its a group that discusses a topic of common interest to its members and to a listening audiencemembers and to a listening audience

usually composed of four to six members who are experts on a usually composed of four to six members who are experts on a particular topicparticular topic

the group shares information and opinionsthe group shares information and opinions

questions from the audience may be entertainedquestions from the audience may be entertained

*Discussion Formats*

SYMPOSIUMSYMPOSIUM four to six people present short prepared speeches and then four to six people present short prepared speeches and then

discuss the ideas which have been presented. discuss the ideas which have been presented.

has a listening audiencehas a listening audience

audience has a chance to ask questions and make commentsaudience has a chance to ask questions and make comments

4 Characteristics of Group 4 Characteristics of Group DiscussionDiscussion

1. 1. The group is interactiveThe group is interactive.. Everyone’s involved.Everyone’s involved.

2. 2. The group’s focusedThe group’s focused.. Everyone stays on task.Everyone stays on task.

3. 3. The group is organizedThe group is organized.. The group moves from one point to the The group moves from one point to the

next.next. 4. 4. The group is cooperativeThe group is cooperative..

WORK TOGETHER!!!WORK TOGETHER!!!

ReviewReview

What is the difference between What is the difference between prescribed norms and emergent prescribed norms and emergent norms?norms?

What are the 3 group roles?What are the 3 group roles? What qualities affect group dynamics?What qualities affect group dynamics? What are 4 characteristics of group What are 4 characteristics of group

discussion?discussion? What are 3 effective strategies in What are 3 effective strategies in

group participation?group participation?

The EndThe End

Now it’s time to Now it’s time to put your learning put your learning to work!!!to work!!!