INTERNET BANKING’S USER GUIDE FOR CORPORATE

INTERNET BANKING’S USERGUIDE FOR CORPORATE CUSTOMERS Page 1

VIETNAM JOIN STOCK COMMERCIAL BANK FOR INDUSTRY AND TRADE

INTERNET BANKING’S USER GUIDE FOR CORPORATE

CUSTOMERS


Contents 1. Login to Vietinbank Internet Banking for Business (VBH2.0) ................................................................... 4

2. Accounts ........................................................................................................................................................... 6

2.1. Inquiring accounts of your company ......................................................................................................... 6

2.2. Inquiring accounts of affiliates ................................................................................................................. 11

3. Fund transfer................................................................................................................................................. 11

3.1. Create a fund transfer transaction (for Accountant/Creator role) ....................................................... 12

3.2. Edit/Delete rejected fund transfer transaction (for Accountant/Creator role) .................................... 25

3.3. Verify a fund transfer transaction (for Chief accountant/Verifier) ...................................................... 29

3.4. Approve transaction (for Owner/Approver role) ................................................................................... 31

4. Collection Service .......................................................................................................................................... 34

4.1. Create collection transaction (For accountant/ Creator role) ............................................................... 34

4.2. Verify Collection service (For Chief Accountant/ Verifier) ................................................................... 37

4.3. Approve Collection transaction (For account holder/ Approver) ......................................................... 40

5. Disbursement Service ................................................................................................................................... 42

5.1 Create Disbursement transaction (For accountant/ Creator role) ......................................................... 42

5.2 Verify Disbursement service (For Chief Accountant) ............................................................................. 45

5.3 Approve Disbursement transaction (For account holder/Approver) ..................................................... 47

6. Salary Payment ............................................................................................................................................. 50

6.1 Create Salary payment transaction (For accountant) ............................................................................. 50

6.2. Verify Salary payment (For Chief Accountant) ...................................................................................... 52

6.3. Approve Salary payment transaction (For account holder) .................................................................. 55

7. Tax payment .................................................................................................................................................. 57

7.1 Create tax payment transaction (For accountant/ Creator role) ........................................................... 57

7.2. Edit /Delete Tax Payment Transaction (For Accountant) ..................................................................... 68

7.3. Verify Tax Payment Transaction (For Chief Accountant) .................................................................... 71

7.4. Approve Tax Payment Transaction (for Account Holder): ................................................................... 73

8. Tracer ............................................................................................................................................................. 76

8.1. Create Tracer Request (for Accountant/Creator) .................................................................................. 76

8.2. Edit/Delete Tracer Request (for Accountant/Creator) ........................................................................... 79

8.3. Verify Tracer Request (for Chief Accountant/ Verifier) ........................................................................ 82

8.4. 4. Approve Tax Payment Transaction (for Account Holder/ Approver) .............................................. 84

9. Report ............................................................................................................................................................ 87

9.1. Transaction Statistics ................................................................................................................................ 87

9.2. Search/Lookup Transaction ...................................................................................................................... 89

9.3. Activity Log ................................................................................................................................................ 91

10. Support ........................................................................................................................................................ 92


10.1. View Corporate Profile............................................................................................................................ 92

10.2. Change Password ..................................................................................................................................... 93

10.3. Manage Beneficiary Contact ................................................................................................................... 94

10.4. User Guide ................................................................................................................................................ 95


1. Login to Vietinbank Internet Banking for Business (VBH2.0)

Select E-BANK Corporate on www.vietinbank.vn. Then click Login.

On the login page, please enter:

o User ID

o Password

Select <Corporate>, and click <Login>.

In case of entering your username or password incorrectly 3 times in a row: you will be

required to re-enter the username, password and random strings generated by our system.

http://www.vietinbank.vn/


Successfully login

After logging-in successfully, you will be redirected to Internet Banking Dashboard. This

page displays list of your current accounts and list of financial/non-financial transactions that

you can inquiry accounts and make fund transfer.


2. Accounts

2.1. Inquiring accounts of your company

a) Viewing account list

- You view the account list by selecting the Account tab under the function menu.

- The account list page displays all of your current accounts, deposit accounts and loan

accounts include following information:

o Account number

o Currency

o Current balance

o Available balance

o Annual interest

o Accrued interest

o Action buttons.


b) Viewing account details

- You view details of an account no. by selecting:

o Account detail under Action column on the Account list page or

o Account\Account detail tab under the function menu.

- Account details page displays following information:

o Account number

o Account-holding branch

o Account status

o Type of account’s currency

o Current balance

o Available balance

o Annual interest

o Accrued interest

o Date/time of viewing account details


c) Viewing account’s transaction history

- You view the transaction history of an account by selecting :

o Transaction history under Action column on the Account list page or

o Account\Account detail\Transaction history tab under the function menu.

- On the Transaction history page, you can:

o Choose an account no. to view transaction history.

o Search and view transaction as one of two criteria: last 10 transactions or by date

- Transaction history page displays following information:

o No.

o Date/time

o Transaction reference

o Debit/Credit

o Account balance

o Detail


- To view details of a transaction, please select <Transaction detail> . Transaction details

page displays following information:

o Account number

o Date/time transaction occurred



- To print a transaction notice, please select <Debit memo> or <Credit memo>

corresponding to transaction to be printed.

+ Debit memo page displays following information:

o Bank issuing the transaction

o Bank holding beneficiary account

o Beneficiary account number

o Beneficiary name


+ Credit memo page displays following information:

o Bank issuing the transaction

o Bank holding sender’s account

o Sender’s account number

o Sender’s name



2.2. Inquiring accounts of affiliates

- Step 1: Select Account\Account list tab under the function menu.

- Step 2: Select an affiliate from the Affiliates tree, then a list of all accounts of the affiliate is

displayed

3. Fund transfer

Fund transfer function allows customers to make in-house transfer and inter-bank transfer.


3.1. Create a fund transfer transaction (for Accountant/Creator role)

a) Creating an in-house fund transfer transaction

- Step 1: select Transaction\Fund transfer\In-house transfer tab under the function menu.

This function allows customers to create a fund transfer transaction from a CA account to

another VietinBank CA/ATM account.

- Step 2: on the In-house transfer screen:

o Select a debit account no. from the dropdown list under sender information section.

Available balance is displayed automatically.

o Input beneficiary account no or choose one from beneficiaries list under beneficiary

information section.

o Input transfer amount and transfer reference under detail section. Please do not key-in

a special character such as !, @, #, $, %

o Click <Continue>.

- Step 3: on the Confirmation screen click <Submit>. In case the information input was

incorrect, click <Refresh>.


- Step 4: on the Outcome page, click <New transaction> to create another in-house transfer

transaction or click <Add to beneficiary list> to save the beneficiary details.

b) Creating an inter-bank fund transfer transaction

- Step 1&2: select Transaction\Fund transfer\Domestic transfer tab under the function

menu.

- Step 3: on the Domestic transfer page:

o Select a debit account no. from the dropdown list under sender information section.

Available balance is displayed automatically.

o Input beneficiary account no, full beneficiary name.

o Select Receive bank name, its area & Branch name from dropdown list.


o Input transfer amount and transfer reference under detail section. Please do not key-in

a special character such as !, @, #, $, %,etc

o Click <Continue>.

- Step 4: On the Confirmation screen, click <Submit>. In case the information inputs are



On the notice screen <Transaction No. has been sent for verification>, click <New

transaction> to create another inter-bank fund transfer transaction or click <Add to

beneficiary list> to save the beneficiary details.

c) Creating a foreign currency exchange transaction

- Step 1: select Transaction\Fund transfer\Foreign currency exchange tab under the

function menu.

- Step 2: on the foreign currency exchange page:

Under general information section:

o Select processing branch from the dropdown list.

o Input transfer amount.

o Input type of currency.

o Choose valid date.

Under the first debit account

o Select an account from the dropdown list (required field)

o Input foreign currency amount: amount of foreign exchange will be transfer (required

field)

o Input exchange rate which has been agreed with the processing bank beforehand.

Under the second debit account (if any)

o Select an account from the dropdown list (not required field)

o Input foreign currency amount: amount of foreign exchange will be transfer (not

required field)


Input exchange rate: key-in exchange rate (not required field)

Under intermediary bank section:

o Input Bic code. (not required field)

o Input name and address of the foreign bank or these contents are automatically

displayed In case Bic code is entered correctly. (not required field)

Under beneficiary bank section:

o Input Bic code. (not required field)

o Input name and address of the beneficiary bank or these contents are automatically

displayed In case Bic code is entered correctly. (not required field)

Under beneficiary section:

o Input account no/IBAN (required field)

o Input name and address of intermediary bank or these contents are automatically

displayed in case the IBAN is entered correctly. (required field)

Under other information section:

o Input transaction’s content: Input content without mark within limited character, and

not including key –in special characters such as !, @, #, $, %.... Please select

<Prepaid> or <Payment>. (Required field)

o Input type of fee: There are 3 fee types: SHA, BEN, OUR

o Select fee debited account no. from dropdown list (Required field)

o Input information for received bank: Input content without mark within limited

character, and not including key –in special characters such as !, @, #, $, %....

o Attach file. (Required field)

o Tick the checkbox <I agree to the terms and conditions of using the service>

o Click <Accept> in order to re-check transaction content

o Click < Refresh> in case of re – editing transaction information


- Step 3: on the Confirmation page, click <Submit>. In case the information input was



- Step 4: On the notice screen <Transaction No. has been sent for verification>, click <New

transaction> to create another transaction.


d) Creating a payment order

Payment order function allows customers to create orders to the bank to transfer fund from their

VietinBank account to other VietinBank account (CA, ATM, loan account, credit card account

and account in different type of currency) or other bank account in Vietnam.

- Step 1: select Transaction\Payment order tab under the function menu.

- Step 2: on the payment order page:

Under sender information section: select an account from the dropdown list. Available

balance is displayed automatically.

Under beneficiary information section:


o Input beneficiary account no.( other bank account in Vietnam.) or choose one from

beneficiaries list under beneficiary information section.

o Input beneficiary name.

o Input beneficiary bank name and address.

Under detail section:

o Input transfer amount: Only concluding data format in number, dot, or comma.

o Input content of the payment order: key in content without mark in limited character,

and not consisting of special following characters: !, @, #, $, %....

o Click <Continue>.



incorrect, lick <Refresh>.

- Step 4: On the notice screen <Transaction No. has been sent for verification>, click <New


e) Creating a batch transfer

- Step 1: select Transaction\Fund transfer\Batch transfer tab under the function menu.


- Step 2: on the batch transfer page, choose Payment order or In-house fund transfer option.

- Step 3:

o Down load corresponding sample from the page, then update the file.

o Click <Browse…> to upload the updated file.

o Click <Accept>.

In-house transfer file sample

Payment order file sample


- Step 4: the information input in the excel file will be converted to separate transactions. Then

select transactions you want to process and click <Accept>.


- Step 5: click <Ok> when being asked for confirmation. If you don’t want to continue, click

<Cancel>.


-

- Step 6: on the Confirmation page, click <Accept>.

- Screen displays the message: “Transaction has been initiated and sent for verification”.

3.2. Edit/Delete rejected fund transfer transaction (for Accountant/Creator role)

After logging-in, the creator role’s dashboard shows a list of transactions that are rejected by

Verifier and/or Approver.


a) Editing a rejected transaction

- Step 1: on the list of rejected transactions, select transactions you want to edit.

- Step 2: on the Edit transaction page, click <Continue> after making changes.




Step 4: On the notice screen <Transaction No. has been sent for verification>, click <New



-

b) Deleting a transaction

- Step 1: on the list of rejected transaction, select transactions you want to delete by checking

corresponding boxes, then click <Delete>.

- Step 2: click <Ok> when being asked for confirmation. If you don’t want to delete, click

<Cancel>.

- Step 3: the system displays confirmation message for the deletion.


3.3. Verify a fund transfer transaction (for Chief accountant/Verifier)

- Step 1: after logging-in, the verifier role’s dashboard shows a list of transactions waiting for

verification. Verifier can also access the list by selecting Verify\Fund transfer under the

function menu.

o To verify all transactions, select <All> option then click <Verify>.

o To verify some transactions, check corresponding boxes then click <Verify>.

o To verify/reject one transaction, click on the corresponding transaction that needs to

be processed.

- Step 2: on the Transaction verifying page, click <Verify> or <Reject>.


+ Step 2a: in case of clicking <Verify>:

o Password is required for verifying the transaction (the 6-digit password is generated by

RSA device).

o When Clicking<Accept>, this transaction is sent to the next chief one (in case of having

multiple level of approval), or transferred to account holder for approval.

o

+ Step 2b: In case of clicking <Reject>:

o Password is required for rejecting the transaction (the password is generated by RSA

device).

o Click <Accept>. The transaction then is redirected back to the Creator for editing/deleting.


3.4. Approve transaction (for Owner/Approver role)

- Step 1: after logging-in, the approver role’s dashboard shows a list of transactions waiting

for approval. Approver can also access the list by selecting Verify\Fund transfer under the

function menu.

o To approve all transactions, select <All> option then click <Approve>.

o To approve some transactions, check corresponding boxes then click <Approve>.

o To approve/reject one transaction, click on the corresponding transaction that needs to

be processed.


- Step 2: on the Transaction approving page, click <Approve> or <Reject>.


+ Step 2a: in case of clicking <Approve>:

o Password is required for approving the transaction (the password is generated by RSA

device).

o When Clicking<Accept>, this transaction is sent to the next approver (in case of having

multiple level of approval), or transferred to Vietinbank.

.

+ Step 2b: In case of clicking <Reject>:


device).



4. Collection Service

4.1. Create collection transaction (For accountant/ Creator role)

- Step 1: Select “Collection” tab under Function bar.

- Step 2: “ Collection transaction creation” screen displays:

+ Under General information section:

o Account No. (Account receives collected money): Choose one account number in the

dropdown list. The system automatically displays the available balance of the account.

+Under Detailed information section:

o Amount: Enter total amount of collected money. (Only accepting data concluding number,

comma, or dot)

o In –house import file: Use sample file.

o Domestic import file: Use sample file.

o Content: Enter text without mark in limited character, not using special characters such as!

@, #, $, %, etc

o Click <Continue>


Step 3: On the Confirmation screen, click <Submit>. In case the information inputs are incorrect,

click <Refresh>.


On the notice screen <Transaction has been sent for verification>, click <New transaction> to

create another transaction.


4.2. Verify Collection service (For Chief Accountant/ Verifier)

- Step 1: After logging-in, the verifier role’s dashboard shows a list of transactions waiting for

verification. Verifier can also access the list by selecting Verify\Collection tab under the function

menu.

o To approve all transactions: Click “All” option, then select <Approve> button.

o To approve multiple transactions at the same time: Click the check box corresponding to

transactions required verification, then select <Approve> button.

o To approve or reject single transaction: click the corresponding number of transaction to

be verified.

- Step 2: When “Verify Transaction” screen displays, Chief Accountant selects <Approve> or

<Reject> button.


+ Step 2a: When Chief Accountant selects “Approve” button:

Chief accountant is required to enter password to confirm transaction. (The 6-digit password is

generated by RSA device)

o Password is required for verifying the transaction (the 6-digit password is generated by RSA

device).

o When clicking<Accept>, this transaction is sent to the next chief one (in case of having



+ Step 2b: When chief accountant selects “Reject” button:

o Chief accountant is required to enter rejection reason and password. (6 digit- password is

generated by RSA device).

o When selecting <Accept> button, transaction is re-sent to accountant for editing or deleting.


4.3. Approve Collection transaction (For account holder/ Approver)

- Step 1: after logging-in, the approver role’s dashboard shows a list of transactions waiting

for verification. Verifier can also access the list by selecting Approve\ Collection tab under

the function bar.

o To approve all transactions: Click “All” option, then select <Verify> button.


transactions required verification, then select <Verify> button.


be verified.

- Step 2: When “Verify Transaction” screen displays, Account holder clicks <Approve> or <Reject>

button.


+ Step 2a: When Account holder selects <Approve> button:

o Password is required for approving the transaction (the 6-digit password is generated by

RSA device).




+ Step 2b: When Account holder selects “Reject” button:

o Password is required for rejecting the transaction (the 6digit-password is generated by RSA

device).


5. Disbursement Service

5.1 Create Disbursement transaction (For accountant/ Creator role)

- Step 1: Select “Disbursement” tab on Function bar.

- Step 2: On“ Create Disbursement transaction” screen:

+ Under General Information section:

o Account No. (Disbursement amount will be drawn from): Choose one account number in the

dropdown list. The available balance of the account is displayed automatically.

+ Under Detail Information section:

o Amount: Enter total Disbursement amount. (Only accepting data concluding number,

comma, or dot)




o Content: Enter text without mark in limited character, not using special characters such as!,

@, #, $, %, etc.

+ Click <Continue>

- Step 3: On the Confirmation screen, click <Submit>. In case the information inputs are



On the notice screen <Transaction No. has been sent for verification>, click <New transaction> to



5.2 Verify Disbursement service (For Chief Accountant)

- Step 1: after logging-in, the verifier role’s dashboard shows a list of transactions waiting for

verification. Verifier can also access the list by selecting Verify\Disbursement under the function

bar.

o To approve all transactions: Click “All” option, then select <Verify> button.


transactions required verification, then select <Verify> button


be verified.

- Step 2: When “Verify Transaction” screen displays, Chief Accountant selects <Verify> or

<Reject> button.


+ Step 2a: When Chief Accountant selects <Approve> button:

o Password is required for verifying the transaction (the 6-digit password is generated by

RSA device).

o When Clicking<Accept>, this transaction is sent to the next chief one (in case of having


+ Step 2b: When chief accountant select <Reject> button:


device).



5.3 Approve Disbursement transaction (For account holder/Approver)

- Step 1: After accessing the program, account holder’s dashboard displays disbursement

transaction pending for approval on “Transaction list”. Moreover, account holder can access to

Disbursement transaction list by selecting “Approve\ Disbursement” tab under Function bar.

+ To approve all transactions: Click “All” option, then select <Verify> button.

+ To approve multiple transactions at the same time: Click the check box corresponding to

transactions required verification, then select <Verify> button.

+ To approve or reject single transaction: click the corresponding number of transaction to be

verified.


- Step 2: When “Verify Transaction” screen displays, Account holder clicks <Approve> or

<Reject> button.



o Account holder must be entered password to confirm transaction. (6 digit- password is

generated by RSA).

o When selecting <Accept> button, this transaction is transferred to next Account holder (in

case of having multiple level of approval), or transferred to Vietinbank.

+ Step 2b: When Account holder selects <Reject> button:

o Account holder is required to enter reject reasons and password. (6 digit- password is

generated by RSA device).

o Account holder selects <Accept> button, transaction is re-sent to accountant for editing or

deleting.


6. Salary Payment

6.1 Create Salary payment transaction (For accountant)

- Step 1: Select “Salary payment” tab on Function bar.

- Step 2: “Create Collection transaction” screen displays:

+ Under General information section:

o Account No.: Choose one account number in the dropdown list. The system automatically

displays the available balance of the account.

+ Under Detailed information section:

o Amount: Enter total amount of money. (Only accepting data concluding number, comma, or

dot)



o Content: Enter text without mark within allowed character limit, not using special characters

such as: !, @, #, $, %, etc.

+ Select <Continue>.


- Step 3: Once “Confirm” screen displays, Accountant selects <Submit> button. If any mistakes

that are found during transaction process, please click <Refresh> button.

On the notice screen <Transaction No. has been sent for verification>, click <New transaction> to



6.2. Verify Salary payment (For Chief Accountant)

Step 1: After accessing the program, dashboard screen displays Salary payment transaction list

for Chief Accountant to verify. In addition, Chief accountant can use “Verify\ Salary payment”

tab (under Function bar) to see Salary payment transaction list.

+ To approve all transactions: Click “All” option, then select <Approve> button.

+ To approve multiple transactions at the same time: Click the check box corresponding to

transactions required verification, then select <Approve> button.

+ To approve or reject single transaction: click the corresponding number of transaction to be

verified.


- Step 2: When “Verify Transaction” screen displays, Chief Accountant selects <Approve> or

<Reject> button.

+Step 2a: When Chief Accountant selects <Approve> button:

- Chief accountant is required to enter password to confirm transaction. (6 digit- password is

displayed on RSA device)


- When selecting <Approve> button, this transaction is sent to the next chief one (in case of

having multiple level of approval), or transferred to account holder for approval.

+ Step 2b: When chief accountant selects <Reject> button:

o Chief accountant is required to enter reject reasons and password. (6 digit - passcode is

displayed on RSA card at the time of confirmation).

o Chief accountant selects <Accept> button, transaction is re-sent to accountant for editing or

deleting.


6.3. Approve Salary payment transaction (For account holder)

- Step 1: after logging-in, the approver role’s dashboard shows a list of transactions waiting for

verification. Verifier can also access the list by selecting Approve\ Salary tab under the

function bar.

o To approve all transactions: Click “All” option, then select <Approve> button.


transactions required verification, and then select <Approve> button.


be verified.

- Step 2: When “Verify Transaction” screen displays, Account holder clicks <Approve> or

<Reject> button.




device).



+ Step 2b: When Account holder selects <Reject> button:

- Password is required for rejecting the transaction (the password is generated by RSA device).

- Click <Accept>: The transaction then is redirected back to the Creator for editing/deleting.


-

7. Tax payment

7.1 Create tax payment transaction (For accountant/ Creator role)

a, Creating Domestic Tax transaction

* Create Domestic Tax transaction based on available data source

- Step 1: Select “Transaction/ Tax payment” tab under Function bar.

- Step 2: “Create Tax payment transaction” screen displays:

+Under General Information section:

o Tax Type: Domestic tax (This information is displayed automatically).

o Original Tax payment table: Accountant enters the number of original table. (Corporate

customer manages this number by himself).

+ Under Tax payer information section:

o Company name: displayed automatically

o Tax code: displayed automatically

o Address: displayed automatically

o Debit account: Accountant select one debit account on drop down list. The system

automatically checks account’s available balance and holding bank’s name.

+Under Collection Bureau Information section:

o Province/ City: displayed automatically

o State Treasure Code: displayed automatically


o Collection account: displayed automatically. If there is wrong information, collection account

is allowed to select in drop down list.

o Tax collection bureau code: displayed automatically. If there is wrong information, this code


+ Under Tax payment Detail section:

o Content of Tax payment: displayed automatically basing on chapter code.

o Chapter code: displayed automatically. If there is wrong information, this code is allowed to

select in Find list.

o Tax item code: displayed automatically. If there is wrong information, this code is allowed to

select in Find list

o Period: Be editable

o Amount payment: displayed automatically.

o Actual amount: displayed automatically or manually.


- Step 3: Accountant click <Approve> button, the notice “The transaction will be transferred to

Verifier for approval” displays.

* Create domestic tax payment transaction without available data source

- Step 1: Select “Transaction \ Tax payment” tab under Function bar.

- Step 2: Select <Add> button on Domestic Tax screen.


- Step 3: Once “Create new Domestic Tax payment table” screen appears, accountant updates

following information:


o Tax Type: Domestic tax (This information is displayed automatically).


customer manages this number by itself).





o Debit account: Accountant select one debit account on dropdown list. The system


+ Under Collection Bureau Information section:

o Province/ City: selected on drop down box

o State Treasure Code: selected on Find list.

o Collection account: selected on Find list.

o Tax collection bureau code: selected on Find list.



o Chapter code: selected on Find list.

o Tax item code: selected on Find list.

o Period: Be editable in MM/YYYY format

o Amount payment: displayed the same information of Actual amount.


o Actual amount: entered manually by accountant.


- Step 4: After Accountant click <Approve> button, the notice: “Transaction has been sent to

Chief Accountant for verification” appears on the screen.

b, Creating Customs Duty

* Creating Customs Duty with available data source

-Step 1: Select “Transaction\ Tax payment” under Function bar.

-Step 2: Select “Customs Duty” tab, and choosing Customs Declaration No. in dropdown list.

-Step 3: When “Create Customs Duty Transaction” screen displays, accountant fill the following

information:


o Tax Type: Customs Duty (This information is displayed automatically).







o Debit account: Accountant selects one debit account on dropdown list. The system



o Province/ City: displayed automatically

o State Treasure Code: displayed automatically


o Collection account: displayed automatically. If there is wrong information, collection account


o Tax collection bureau code: displayed automatically. If there is wrong information, this code


o Customs Declaration No.: displayed automatically

o Customs Declaration Date: displayed automatically

o Import- Export Type: displayed automatically



o Chapter code: displayed automatically. If there is wrong information, this code is allowed to

select in Find list.

o Tax item code: displayed automatically. If there is wrong information, this code is allowed to

select in Find list

o Period: Be editable

o Amount payment: displayed automatically.

o Actual amount: displayed automatically or manually.



- Step 4: Accountant clicks <Accept>, the webpage displays a notice: “Transaction has been sent to

Chief Accountant for verification”

* Creating Customs Duty transaction without available data source

-Step 1: Select “Transaction \ Tax payment\ Customs Duty” tab under Function bar.

-Step 2: Select <Add> button on Customs Duty screen.

-Step 3: Once “Create new Customs Duty table” screen appears, accountant updates following

information:


o Tax Type: Customs Duty (This information is displayed automatically








o Debit account: Accountant select one debit account on dropdown list. The system



o Province/ City: selected on drop down list

o State Treasure Code: selected on Find list.

o Collection account: selected on Find list.

o Tax collection bureau code: selected on Find list.

o Customs Declaration No.: filled manually by accountant

o Customs Declaration Date: filled manually by accountant in MM/YYYY format

o Import- Export Type: displayed automatically



o Chapter code: selected on Find list.

o Tax item code: selected on Find list.

o Period: Be editable in MM/YYYY format

o Amount payment: displayed the same information of Actual amount.

o Actual amount: entered manually by accountant.



- Step 4: Accountant clicks <Accept>, the webpage displays a notice: “Transaction has been sent to

Chief Accountant for verification”

7.2. Edit /Delete Tax Payment Transaction (For Accountant)

After logging in, the home page for Account will display “Tax Transaction List” rejected by

Chief Accountant or Account Holder


- Step 1: From the “Tax Transaction List”, select the “Transaction No.” correspond to the

transactions to be edited or deleted.

- Step 2: Display the “Update Tax Payment Table” Screen with information about reason for

rejection and rejecter.


+ Step 2a: Edit Transaction:

o Update necessary information, then click “Accept”

o The Webpage will display a notification of Transaction sent to Verifier

+ Step 2b: Delete Transaction:

o Click <Delete> on the “Update Tax Payment table” Screen or select transaction to be

deleted in “Tax Transaction List”, then click <Delete>

o The webpage will display a confirm message. If Accountant is sure of deleting

transaction, click <OK>, and if not, click <Cancel>

o After click <OK>, the webpage will display notification of transaction deleted


7.3. Verify Tax Payment Transaction (For Chief Accountant)

- Step 1: After logging in, the home page for Chief Accountant will display a “Tax

Transaction List” waiting for verification. This list can also be accessed by selecting

“Verify/Tax Payment” Tab on the Dashboard

o To accept all transaction, select the “Total” box then click <Verify>

o To accept multiple transactions at the same time: select boxes correspond with

transactions to be verified, then click <Verify>

o To accept/ reject single transaction: click the corresponding number of transaction to

be verified

- Step 2: On “Verify Tax Payment Transaction” screen, click <Verify> or <Reject>


+Step 2a: Select <Verify>:

o Password is required to verify Transaction (6 digits displayed on RSA device)

o By clicking <Accept>, transaction will be sent to following Chief Accoutant (If

multiple level of verification is applied) or Account Holder for Approval


+ Step 2b: Select <Reject>:

o The webpage will require entering reason for rejection and verifying password (6

digits displayed on RSA device)

o By clicking <Accept>, transaction will be resent to Accountant for editing or deleting

7.4. Approve Tax Payment Transaction (for Account Holder):

- Step 1: After logging in, the home page will display a “Tax Transaction List” waiting for

approval”. This list can also be accessed by selecting “Approve/Tax Payment” Tab on the

Dashboard.

o To accept all transaction, select the “Total” box then click <Verify>.


transactions to be verified, then click <Verify>.

o To accept/ reject single transaction, click the corresponding number of transaction to

be verified.



- Step 2: On “Approve Tax Payment Transaction” screen, click <Approve> or <Reject>

+Step 2a: Select <Approve>:


device).







o By clicking <Accept>, transaction will be resent to Accountant for editing or deleting

8. Tracer:

This function allows creation of tracer request to VietinBank for adjusting 1 or many

information of Domestic transfer transaction sent to VietinBank via Internet Banking.

Therefore, Tracer Request must combine with a specific Domestic Transfer Transaction

previously sent to VietinBank.

8.1. Create Tracer Request (for Accountant/Creator)

- Step 1: On Dashboard, select “Transaction\Tracer” Tab.

- Step 2: On “Payment Order No.” Screen: enter the number of transaction to be traced, then

click <Search>


- Step 3: On “Create Tracer Request” Screen, information about Transaction Number, Value

Date and Detailed Content of Domestic Transfer Transaction are displayed

o In “Tracer Content”: enter tracing content within allowed character limit

o Click <Accept>.


- Step 4: On “Approve Tracer Request ” Screen, click “Submit”. In case Tracer Request’s

Content is not correct, click <Refresh>.


Display notification of Request sent to Verifier

8.2. Edit/Delete Tracer Request (for Accountant/Creator)

After logging in, the home page for Accountant will display “Tracer List” rejected by Chief

Account or Account.


- Step 1: In “Tracer List”, click corresponding number of Tracer Request to be edited or

deleted

- Step 2: “Update Tracer Request” screen will display information about:

o Creating Date and Number of Tracer Request

o Rejecting content and Rejecter

o Detailed content of Domestic Transfer Transaction to be traced

+ Step 2a: Edit Tracer Request:

o Editing information in Tracer Content within character limit, then click <Update>

o On “Verify Tracer Request” screen, click “Submit”


Display notification of Request sent to Verifier

+ Step 2b: Delete Tracer Request:

o Click <Delete> on “Update Tracer Request” screen or select boxes correspond to Tracer

Request to be deleted in “List of rejected Tracer Request”, then click <Delete>

o A confirmation box will be displayed. If Account is sure about deleting Tracer Request,

click <OK>, and if not, click <Cancel>

o After clicking <OK>, the webpage will display notification of Tracer Request deleted


8.3. Verify Tracer Request (for Chief Accountant/ Verifier)

- Step 1: After logging in, the home page for Chief Accountant will display a “Tracer List”

waiting for verification. This list can also be accessed by selecting “Verify/Tracer” Tab on

the Dashboard





be verified

-

- Step 2: On “Verify Tracer” screen, click <Verify> or <Reject>


-

+Step 2a: Select <Verify>:

o Password is required to verify Transaction (6 digits displayed on RSA device)

o By clicking <Accept>, transaction will be sent to following Chief Accoutant (If

multiple level of verification is applied) or Account Holder for Approval.





o By clicking <Accept>, Tracer Request will be resent to Accountant for editing or

deleting

8.4. 4. Approve Tax Payment Transaction (for Account Holder/ Approver):

- Step 1: After logging in, the home page will display a “Tracer List” waiting for approval.

This list can also be accessed by selecting “Approve/Tracer” Tab on the Dashboard.





be verified


- Step 2:On “Approve Tax Payment Transaction” screen, click <Approve> or <Reject>


+Step 2a: Select <Approve>


device).







o By clicking <Accept>, transaction will be resent to Account for editing or deleting

9. Report

9.1. Transaction Statistics

- Step 1: On Dashboard, select “Report\Transaction Statistics” Tab

- Step 2: The “Transaction Statistics” Screen will display:

o From date, To date: Select date range in Calendar Window or enter date in format

DD/MM/YYY

o Transaction Type: “All types of transaction” is set as default or you can select 1

option from the drop-down list

o Status: “All Status” is set as default or you can select 1 option from the drop-down

list

o Click <Accept>


- Step 3: Display transactions according to selected criteria

o Print Transaction Statistics: Double click the Print function on the right corner of

“Transaction Statistics” window

o Review Transaction: Click corresponding transaction number to print. The

“Transaction Detail” Screen will display information about transaction processed and

processing date.


9.2. Search/Lookup Transaction

- Step 1: On Dashboard, select “Report\Lookup Transaction” tab

- Step 2: The “Lookup Transaction” screen will display:

o Beneficiary: not compulsory, only fill if you want to lookup transactions for specific

beneficiary

o Transfer Account: not compulsory, only select account from drop-down list if you want

to lookup transactions originating from specific transfer account


DD/MM/YYY



o Status: “All Status” is set as default or you can select 1 option from the drop-down

list

o Click <Accept>


- Step 3: Display transactions according to selected criteria

o Print Transaction Statistics: Double click the Print function on the right corner of

“Transaction Statistics” window

o Review Transaction: Click corresponding transaction number to print. The

“Transaction Detail” Screen will display information about transaction processed and

processing date.


9.3. Activity Log

- Step 1: On Dashboard, select “Report\Activity Log” Tab

- Step 2: The “Activity Log” screen will display:


DD/MM/YYY



o Click <Accept>, then the webpage will display user’s E-Activities according to

selected criteria


10. Support

10.1. View Corporate Profile

On Dashboard, select “Support” tab, then the webpage will display information of

Enterprise


10.2. Change Password

- Step 1: On Dashboard, select “Support\Change Password” tab or click “Change Password”

function on the left corner of screen

- Step 2: The “Change Password” screen will display:

o Current Password: Enter your current password

o New Password: Enter new password

o Retype new password.

o Click <Accept>


Display a notification of password changed

10.3. Manage Beneficiary Contact

- Step 1: On Dashboard, select “Support\Beneficiary List”

- Step 2: The “Beneficiary List Maintenance” screen will display:

o Name: not compulsory, only fill if you want to search specific beneficiary

o Account: not compulsory, only fill if you want to search account of specific beneficiary


o Transaction Type: “All types of transaction” is set as default or you can select 1 option

from the drop-down list

o Click <Accept>, then the “List of Beneficiary” will be displayed

- Step 3: To delete beneficiary in the list, click boxes corresponding to beneficiaries to be

deleted, and then click <Delete>. A confirmation message will be displayed. If you are sure

about deleting, click <OK>, and if not, click <Cancel>

10.4. User Guide

- Step 1: On Dashboard, select “Support\User guide” or click “User Guide” on the left

corner of screen

- Step 2: The “User Guide of VBH 2.0” will display. Click “User Guide” hyperlink (.pdf) to

open or download file to you computer


Documents

INTERNET BANKING’S USER GUIDE FOR CORPORATE