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Interviewing and Skill Building Workshop
Dorothy Valentine, Formerly of Harley-Davidson
Felecia Valentine, Mary Kay Consultant
Agenda
Resume/Application Process
Pre-Interview Preparation
Interviewing Information
After the Interview
Pre-Interview Preparation
Appearance Choice of clothing will depend on the culture However, always avoid..
Short skirts Shorts Tight clothing Excessive jewelry
Practice Interview Get Plenty of Rest Jot down questions for the interviewer Research the Company
Resume Writing
Why is this so important? First impression an employer get of you.
Set yourself apart on paper.
Have someone proofread your resume before you submit it.
What are the major parts of a good resume? Name and contact information
• Phone (have a professional sounding voice mail)• Email (have a professional looking email)
Objective statement – what is your goal
Work Experiences
List your most recent experience first• Title• Where you worked• Dates you worked there• Three to four bullet points of what you did
Other experiences• Education• Special skills and training• Memberships and activities• Awards and honors
Application Process
What is the difference between a resume and an application? What should you expect to see on an application form? Be sure to print clearly. Bring a pen. You might need driver’s license and social security
number. Bring notes with this information. Typical to do online, but be prepared to complete it by
hand. Personal Information Education Employment Information Your signature stating this information is true
Socialization/Networking
Your chance to find out from people you know about a business or career that’s of interest to you. You get to ask questions about the business and job in a
less formal setting. Is this the type of work that will interest you? Is this the environment that will benefit you?
By investigating a company, it sets you apart from others.
There’s no better job search or career exploration strategy than networking.
Behavioral Based Interviews
Why Would an Employer Use This Technique
Focuses on your communication style and your past accomplishments.
Asks you to give a real-life example, detailing how you
handled the situation.
Then the interviewer could ask some probing questions to verify that what you are saying actually happened.
Behavioral Based Interviews
Requires specific examples from your past experiences.
Helps you demonstrate what you have done in the past.
Opens the door to share info about team projects.
Provides an opportunity to brag on yourself.
Bring examples of individual projects and tasks you’ve completed.
Behavioral Based Interviews
On a behavioral interview, you can expect questions like "Tell me about a time when..." or "Give me an example of when..."
Also, you will hear questions like, “when you had a conflict situation, tell me what was the problem and how you handled resolving the issue?
Panel Interviews A panel interview is primarily to see how well you handle
stress when facing a “group of people. Study the job description to determine what they're looking
for. Memorize your resume, so you can quickly answer
questions about it. Respond initially to the panel interviewer who asked the
question, but keep eye contact with the whole panel.
Typical Interview Questions
Why did you leave your last job? Have you ever been fired or forced to resign? Why have you had so many jobs in such a short period of time? Can you explain this gap in your employment history? What
have you been doing since you were last employed? Exactly why do you want to work here? Why should we hire YOU? What can you do for us that someone
else cannot do? Have you ever had problems with a supervisor or a coworker?
Describe the situation for me. How did you resolve the conflict? Give me an example of a problem you faced on the job, and tell
me how you solved it.
After the Interview
Follow up Thank you notes
Hand Written or use e-mailImmediately after the interviewReiterate how you have the skills of the
perfect candidate
Be prepared for declinesSolicit feedback if possibleDon’t burn your bridges