Interviul Motivational Apsimed

8/18/2019 Interviul Motivational Apsimed

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INTERVIUL

MOTIVATIONAL

APSI&MED

BUCURESTI 5-6 Decembrie2015


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DE CE NU SE SCHIMBA OAMENII?

Ai crede ca………!a"#$% a &$'eri# $( a#ac de c)rd ar c)(*i(+e

"e ci(e*a &a &e %a&e de '$ma#, &a-&i &cimbedie#a, &a 'aca &")r#, &a-&i ia medica#ia

Mam$rea%a, deramarea re%a#ii%)r, $(

accide(# r$#ier, "ierderi%e de mem)rie ar .&$.cie(#e "e(#r$ a c)(*i(+e "e ci(e*a &are($(#e %a a%c))%


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Tim"$% "e#rec$# i( c)(di#ii de/$ma(i/a(#e i("e(i#e(ciar ar de&c$raa ) "er&)a(a &arecidi*e/e

eric)%$% rea% de am"$#a#ie, ceci#a#e &i a%#e

c)m"%ica#ii a%e diabe#$%$i ar c)(*i(+e "eci(e*a &a &%abea&ca &a$ &a #i(a &$b c)(#r)%+%icemia


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SI TOTUSI………ADESEORI NU ESTE

SU!ICIENT


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c)(ic# &i ambi*a%e(#a

3 *aria(#e de c)(ic#

Apropiere-apropiere: c%ie(#$% #reb$ie &a a%ea+ai(#re d)$a *aria(#e %a 'e% de a#rac#i*e

Evitare-evitare:c%ie(#$% #reb$ie &a a%ea+a i(#red)$a *aria(#e, ambe%e im"%ica(d $( (i*e% cre&c$#de #eama, d$rere, e(a &a$ a%#e c)(&eci(#e(e+a#i*e

Apropiere-evitare: c%ie(#$% &im#e i( ace%a&i #im"a#rac#ie &i re&"i(+ere 'a#a de ace%a&i )biec#,&i#$a#ie, "er&)a(a


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AMBI4AENTA


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ambi*a%e(#aM)#i*a#ii &im$%#a(e )rie(#a#e i( direc#ii di'eri#e

D)ri(#a de a )b#i(e a*a(#ae%e medica#iei &i dea e*i#a e'ec#e%e &ec$(dare

D)ri(#a de a . "$#er(ic &i &a(a#)& &i d)ri(#a dea ma(ca ) ma(care +$)a&a &i a %e(e*i

D)ri(#a de a de#i(e c)(#r)%$% &i d)ri(#a de a%a&a %a *)ia &)r#ii

S"era(#a "e(#r$ &cimbare &i 'rica de e&ec


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ambi*a%e(#aA&"ec# ()rma% a% (a#$rii $ma(e

E#a"a (a#$ra%a i(#r-$( "r)ce& de &cimbare

Are $( ")#e(#ia% &"ecia% de a #i(e "er&)a(ab%)ca#a &i a crea ) #e(&i$(e c)(&iderabi%a

r)b%ema ceie care #reb$ie &a .e re/)%*a#a"e(#r$ ca &cimbarea &a aiba %)c


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Ce ee m)#i*a#ia?O "redi&")/i#ie de ac#i)(a i(#r-$( a($me 'e%,

"e(#r$ a cree be(e.cii%e &i "%acerea &i &a$"e(#r$ a red$ce c)$ri%e "erce"$#e &idi&c)(')r#$%

M)#i*a#ia ee $( "r)ce& c)m"%e7 i( care &$(#

ac#i*a#e m$%#e ')r#e , c$ "$#eri di'eri#e


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Ce ee m)#i*a#ia?E%eme(#e%e m)#i*a#iei

Directie-ce i(cearca ) "er&)a(a &a 'aca

Efort-ca# de m$%# i(cearca ) "er&)a(a &a 'aca

Persistenta- ca# #im" i(cearca "er&)a(a &a

'aca


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a#e(#ieO "er&)a(a care

N$ ee de ac)rd c$ i(#er%)c$#)r$%

Re'$/a &a acce"#e *er&i$(ea i(#er%)c$#)r$%$i c$"ri*ire %a ce ee de &cimba#

N$ e7"rima (ici ) d)ri(#a de a$#)r &a$ i(dr$mare

are ca ($-% dera(a/a area &a$ c)(di#ia8&i#$a#ia

i( care &e aaN$ $rmea/a &'a#$ri%e i(#er%)c$#)r$%$i

NU ESTE O PERSOANA NE-MOTIVATA !!!!!


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M)#i*a#ia ee i($e(#a#a de …S#i%$% #era"e$#$%$i

Ae"#ari%e8e7"ec#a#ii%e #era"e$#$%$i

Ae"#ari%e8e7"ec#a#ii%e c%ie(#$%$i


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!ac#)ri "redic#)ri ai

&$cce&$%$iCIENT

90 :$(c#e #ari, abi%i#a#i, re&$r&e, &"rii(, i(*ei#ie

REATIA TERAEUTICA 30:

Em"a#ie, acce"#are, c%ima# ()($dica#i*8&ec$ri/a(#

ASTETARI15:

S"era(#e, credi(#e, i(credere


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Ce ee i(#er*i$%

m)#i*a#i)(a%?O ')rma c)(cre#a c)(cre#a de a a$#a c%ie(#$%

&a rec$()a&ca &i &a &e )c$"e de "r)b%eme%e")#e(#ia%e &a$ "re/e(#e

Ee ) me#)da ce(#ra#a "e c%ie(#,direc#i*a,"e(#r$ creerea m)#i*a#iei i(#ri(&eci "e(#r$

&cimbare "ri( e7"%)rarea &i re/)%*areaambi*a%e(#ei


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S#adii%e &cimbariiRECONTEMARE

CONTEMARE

DECI;IE

ACTIUNE

MENTINERE

!A;A II

!A;A I


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RECONTEMATI4

N$ &e a(+aea/a i( m)di.carea c)m")r#ame(#$%$ide)arece ($ c)(&idera ca a$ "r)b%eme &a$c)(&idera ca %e ")# +ei)(a

De )bicei &$(# "er&)a(e (ei(')rma#e de&"re

"r)b%ema %)r &a$ "er&)a(e care &e )"$( ac#i*i(')rmarii

Se ma(i'ea de'e(&i* c$ "ri*ire %a c)m" "r)b%ema

A"e%ea/a %a a$#)r &$b "re&i$(ea $()r 'ac)ri

e7#er(i, a*a(d ca )biec#i* dimi($area "re&i$(ii,macar #em")rar, i(&a ) da#a ce "re&i$(ea e7#er(a&e dimi($ea/a reia$ imedia# c)m")r#ame(#$%a(#eri)r

Rezistenta clientului cei 4 R: reluctanta,revolta, resemnare,rationalizare

Ti i d


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Ti"$ri de"rec)(#em"%a#)ri Rectanti"refractari#-"ri( %i"&a de c$()ii(#e &a$ i(er#ie ($

ia$ i( c)(&iderare &cimbarea

-($ ma(i'ea ac#i* ) re/ie(#a 'a#a de &cimbare ci e/i#a "a&i* &a &e &cimbe


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Rese%nat- %i"&a de e(er+ie &i i(*ei#ie Aceia a$re($(#a# %a ")&ibi%i#a#ea de &cimbare &i "ar c)"%e&i#i de"r)b%emame&a$% %)r e ca e "rea #ar/i$ "#r ei

STRATE=IE i(&$area &"era(#ei &i e7"%)rarea bariere%)r de&cimbare &a *ada recaderea ca "e $( ()rma% &i ($ ca $( e&ec,e di.ci% dar ($ im")&ibi% +rad$a%i/are &i a.rmareS$cce&$% &ec)(r$iee "e &$cce&, c$ .ecare "a& &e c)(r$ieea$#)e.caci#a#ea

Rationa- "are a a*ea #)a#e ra&"$(&$ri%e, ($ ia$ i(c)(&iderare &cimbarea de)arece cred ca a$ de&c)"eri# &a(&ari&c$%$i "er&)(a% &a$ c)(&idera ca "r)b% %)r ee re/$%#a#$%

"r)b%emei a%#)ra T &e &im#e ca i(#r-) di&c$#ie"$(c#8c)(#ra"$(c# S"re de)&ebire de rebe%, c$ care ")a#e .c)('$(da#, ee ce(#ra# "e +a(dire ($ "e em)#ie

STRATE=IEa&c$%#area ree7i*a, $#i%i/area e7#reme%)r


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c)(#em"%a#i*

S$(# c)(ie(#i ca e7ia ) "r)b%ema &i ia$ i(c)(&iderare ")&ibi%i#a#ea de a 'ace ) &cimbare

N$ &$(# de)camda#a "re+a#i#i &a 'aca $(a(+aame(# 'erm de &cimbare

!ac e')r#$ri &a i(#e%ea+a "r)b%ema "e care ) a$,ca$/e%e aceeia , c)(&eci(#e%e &i ")&ibi%i#a#i%e de&cimbare &i ma(i'ea d)ri(#a de a *)rbi de&"reaa

&c)" SA INCINE BAANTA,CEA MAI MAREAMBI4AENTA

STRATE=IE a&c$%#are, re/$mare 'eed-bac>,reec#ii%e,a$#)e.caci#a#ea, ba%a(#a deci/i)(a%a


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"re+a#ireA"are deci/ia de a &e a(+aa i( &cimbare, rea%i/ea/a mici "a&i i(

ace &e(&

Se i(')rmea/a a&$"ra mi%)ace%)r care i% ")# a$#a i( "r)ce&$% de&cimbare

A"are a(+aarea i( &cimbareAceaa *a c)(d$ce i(#e(#ia &ie')r#$% c% ca#re ) ')rma c)ere(#a

Ree*a%$area "er&)(a%a e ce(#ra#a mai m$%# "e *ii#)r &i mai "$#i("e #rec$#

STRATE=IE- &e $#i%i/ea/a e7"erie(#a #rec$#a , &e de/*)%#a $( "%a(de ac#i$(e acce"#abi%, acce&ibi% &i e.cie(# a(#ici"area)bac)%e%)r


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ac#i$(e

Nece&i#a cea mai mare a(+aare de #im" &i e(er+ie

A"ar &cimbari ma)re de c)m")r#ame(# &i de medi$, i(&e(&$% d)ri#

S#ari de craving 'rec*e(#e Im"%ica &cimbari%e de c)m" ce%e mai im")r#a(#e

C% are (e*)ie &a 'aca "$b%ic "%a($% de &cimbare, &a ca$#e&"rii( &i ) c)(.rmare e7#er(a, crea/a m)(i#)ri e7#er(i, &acai+e a$#)e.caci#a#e

STRATE=IE- &e re*ede "%a($% &i daca ")a#e . re*i/$i#, &e()rma%i/ea/a ambi*a%e(#a, a$ (e*)ie de a.rmare,rea.rmarea )#arari%)r, rea%i/area $(ei a#rib$iri i(#ri(&eci are$&i#ei


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me(#i(ere I(cearca &a c)(&er*e &i &a c)(&)%ide/e re$&i#e%e

&em(i.ca#i*e rea%i/a#e a(#eri)r

I(cearca "re*e(irea ")#e(#ia%e%)r recaderi

Ee marca# de 'rica de recadere &i de 'rica de &cimbare,")a#e crea $( i% de *ia#a ri+id &i r$c#$ra#, "er&c)m")r#a(d$-&e ca &i c$m )rice &cimbare ar "recederecaderea

N$ ")a#e . abi%i# daca *a $rma #ermi(area &a$ *)rbimde&"re me(#i(ere


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RecadereAde&e)ri c% reia$ "r)ce&$% de mai m$%#e )riSe di'ere(#ia/a a%$(ecare *& recadere

D$"a recadere &a(&e%e &$(# mai mari i( cic%$% $rma#)r

MOTI4E

cra*i(+$%

#earea %imi#e%)r

re%a7are +arda8re%a7are a$#)e.caci#a#e

Cri/a recaderii $( "ri%e de i(*a#are


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• e7erci#ii c$ r)% de m)#i*are &i rer$c#$rare c)+(i#i*a

dr$m$% &cimbarii ,

&cri&)ri di( *ii#)r,

"%aci(#a,

deci/ia de di*)r#,

ba%a(#a deci/i)(a%a


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RECONTEMATI4 C% ($ c)(&idera ca are )"r)b%ema a"e%ea/a %a&er*icii &$b "re&i$(ea $()r

'ac#)ri e7#er(i,&i-I c)(&iderare&")(&abi%i de "r)b%ema %)r

Creerea c)(ie(#i/arii

Ree*a%$are ambie(#a%a

CONTEMATI4 Rea%i/ea/a ca e ) "r)b%ema,ia$ i( c)(&iderare ")&ib de&cimbare ($ &$(# "re+a#i#i&a 'aca $( a(+aame(#'erm,'ac e')r#$ri de a

i(#e%e+e "r)b%ema "e care )a$, cree dicre"a(#a BD

a$#)e*a%$are

RE=ATIRE Ia deci/ia,'ace mici&cimbari,&ei(')rmea/a,e*a%$ea/a"r)b%ema, e ce(#ra# "e *ii#)r

A$#)e*a%$are,a$#)e%iberare

ACTIUNE A"ar &cimbari i(

c)m")r#ame(# &i i(medi$,(ece&i#a #im" &ie(er+ie,ari de cra*i(+'rec*e(#

=ei)(area ")&ibi%i#a#i%)r

MENTINERE C% c)(#i($a ac#i*&cimbarea,)c)(&er*a,i(cearca"re*e(irearecaderi%)r


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STADIU INTER4ENTII

RECONTEMATI4 &e cai+a i(crederea c%ie(#$%$i, &ec)(r$iee re%a#ia re&"ec#area )"#i$(i%)r, c$ i(')rmarea&$"ra e'ec#e%)r (e+a#i*e, c)(ie(#i/areari&c$ri%)r

CONTEMATI4 T)%era(#a 'a#a de ambi*a%e(#aCreerea c)(ie(#i/arii &i im$%arii

c)(ic#$%$i m)#i*a#i)(a%Rea%i/area ba%a(#ei deci/i)(a%e

RE=ATIRE I(#arirea deci/ieiM)da%i#a#i de "$(ere i( "rac#ica a deci/ieiS#ra#e+ii de re/)%*are a ambi*a%e(#ei

ACTIUNE

M)(i#)ri/area "r)+re&e%)rO'erire de &$")r#,c)(r$ire abi%i#a#i

MENTINERE S#abi%i/area ()$%$i c)m")r#ame(#C)(r$irea8c)(&)%idarea de abi%i#a#i

RECADERE8AUNECARE A$#)r "#r red)ba(direa i(crederii i( &i(eM)da%i#a#i de creere a m)#i*a#iei "#r

&cimbare


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IM - 5 "ri(ci"ii

+e(era%e1 EFRIMAREA EMATIEI

2 CREAREA DISCREANTEI

3 E4ITAREA DISCUTIIOR9 RETURNAREA RE;ISTENTEI

5 INCURAGAREA AUTOE!ICACITATII

IM ee $( DANS… N$ ) UTA


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!A;A I SOP:

Sc)"$% +e(era% a% 'a/ei I eere/)%*areaambi*a%e(#ei &i c)(r$irea m)#i*a#iei "#r&cimbare

Ca(#i#a#ea de m$(ca ce #reb$ie rea%i/a#a

de"i(de de "$(c#$% de "%ecare a%"er&)a(ei< adi$% i( care &e aa


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STRATE=IIE INITIAE1 I(#rebari de&ci&e

2 A&c$%#area ree7i*a

3 r)*)carea a.rma#ii%)r a$#)m)#i*a#)are

9 Re/$marea

5 S$i(erea


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1 I(#rebari de&ci&e i(#rebari care ($ i(*i#a %a ra&"$(&$ri &c$r#e

C% *)rbee mai m$%# de $ma#a#e di( #im"$% de di&c$#ie

Crea/a ) a#m)&'era de acce"#are &i i(credere

I(#e%e+ ca *a "re)c$"a……")*ei#i-mi de&"re…

!a"#$% ca *a aa#i aici "re&$"$( ca i(&eam(a ca e7ia ca#e*a%$cr$ri de&"re care *a d)ri#i &a *)rbi#iCe a#i d)ri &a di&c$#a#i?


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2 A&c$%#area ree7i*aU(a di(#re ce%e mai im")r#a(#e &i di.ci%e abi%i#a#i

o%ponente: Ascultarea non –verbala / c)(#ac# *i/$a%,'acie&,")$ra,ma(i'eareaa#e(#iei

Gandirea refexiva-#era"e$#$% a&c$%#a c$*i(#e%e &i a")i dec)dea/a&em(i.ca#ia ace)ra 3 "a&i- c)dare-a&c$%#are-dec)dare

Elaborarea refexiva &e ')rm$%ea/a ) a"reciere re/)(abi%a , de ')rma$(ei dec%ara#ii &i ($ a $(ei i(#rebari

o$stacoe:

A da )rdi(e, a direc#i)(a a 'ace de r$&i(e, a e#ice#a

A a#e(#i)(a, a ame(i(#a a i(#er"re#a &a$ a(a%i/a

A )'eri &'a#$ri &a$ &)%$#ii a rea&i+$ra, &im"a#i/a &a$

c)(&)%aA c)(*i(+e "ri( %)+ica, ar+$m, "re%e+eri a "$(e %a i(d)ia%a &a$ a "r)ba

A . m)ra%i/a#)r a dira+e8&cimba &$biec#$%

A de/a"r)ba $deca , b%ama

A . de ac)rd, a a"r)ba, %a$da


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Mentinerea ascultarii refexive

Repetitia cea mai &im"%a-a re"e#a $(

e%eme(# Repetarea frazei-se me(#i(e a"r)a"e#)# ce a &"$& dar &e $#i%i/ea/a &i()(ime &a$e7ia ) )arecare *aria#ie a 'ra/ei

parafrazarea- &e ded$ce &em(i.ca#ia,&e rei#$ie c)(#i($#$% i( c$*i(#e()ic)m"%e#ea/a &i am"%i.ca ce a &"$& c%ie(#$%

restituire unei emotii- ee

c)(&idera#a ')rma cea mai "r)'$(da &i c)(a i("ara'ra/area $($i a&"ec# em)#i)(a% a%c)m$(icarii "ri( 'ra/e c$ c)(#i($# em)#i)(a%,me#a')ric


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Are ca &c)" re$(irea $($i ma#eria% care a ')di&c$#a#

I(#aree ce &-a &"$&

4a c)(.rma ca a#i a&c$%#a# c$ a#e(#ie

ermi#e c% &a a&c$%#e di( ()$ "r)"rii%e &a%e

a.rma#ii)a#e &$b%i(ia ambi*a%e(#a

9 Re/$marea


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5 S$i(erea8 a.rmarea

Se ")a#e rea%i/a "ri( c)me(#arii ")/i#i*e &i'ra/e de a"reciere

A"recie/ ca# de +re$ #reb$ie *a . ') &a*e(i#i aiciEe $( "a& mare


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3 r)*)carea a.rma#ii%)r a$#)m)#i*a#)are

Di&c$r& de &cimbare

Di&c$r& de me(#i(ere -

A!IRMATII MOTI4ATOARE

D- *rea$, d)re&c, imi "%ace

A-")#, &$(# ca"abi%

M-daca…a#$(ci…

N #reb$ie, am (e*)ie , e (ece&ar


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A.rma#ii%e m)#i*a#)are

e7"rima

AN=AGARE- i(#e(#ie, deci/ie, "r)mi&i$(eACTIUNE - di&"$&, "re+a#i#, +a#a de…


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Te(ici de "r)*)care a a.rma#ii%)r

m)#i*a#)are1 INTREBARI E4OCATOARE

Rec$()aerea "r)b%emei ce *a 'ace &a crede#ica aa ar . ) "r)b%ema?

E7"rimarea "re)c$"arii- ce crede#i ca &e *ai(#am"%a daca ($ &cimba#i ce*a?

I(#e(#ia de &cimbare- care &$(# a*a(#ae%e

$(ei &cimbari?O"#imi&m- ce crede#i ca *a '$(c#i)(a dacadecide#i &a 'ace#i ) &cimbare?Im")r#a(#&a c)m$(ice ) acce"#are, &a i(#areea&ca a$#)e*a%$area, &aim$%e/e a(a%i/a

"#r a c)(#i($a- ce a%#ce*a?


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m)#i*a#)areBa%a(#a deci/i)(a%a

")a#e re/)%*a ambi*a%e(#a

A(a%i/a a a*a(#ae%)r &i de/a*a(#ae%)r c)m""r)b%emaTer%en scrt Ter%en n'

a*a(#ae a*a(#ae

de/a*a(#ae de/a*a(#ae


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m)#i*a#)areE%ab)rarea

C% de/*)%#a &$biec#$% m)#i*a#i)(a%a, I &e &)%ici#a&a e7em"%i.ce c$ &i#$a#ii c)(cre#e &i i( ce 'e%, i(ce ma&$ra e%e re"re/i(#a ) "r)b%ema

U#i%i/area e7#reme%)r

Ce *a "re)c$"a ce% mai m$%#?

Care ar . ce% mai ra$ %$cr$ care &-ar "$#eai(#am"%a?


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m)#i*a#)areA "ri*i i( $rma-ee $#i% &a-&i ami(#ea&ca de#im"$% a(#eri)r a"ari#iei "r)b%eme%)r4a ami(#i#i de *rem$ri%e i( care %$cr$ri%e mer+ea$ bi(e?ce &-a

&cimba#?C$m era$ %$cr$ri%e i(ai(#e &a *a a"$ca#i &a be#i?c$m era#i d*&a#$(ci?

Care e di'ere(a#a di(#re F de ac$m 10 a(i &i F de ac$m?

A "ri*i i(ai(#eDaca decide#i &a *a &cimba#i care &$(# ae"#ari%e d*& "#r*ii#)r?

C$m *-ar "%acea &a ea %$cr$ri%e?

Care ar "$#ea &a .e re/$%#a#$%?


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m)#i*a#)areA(a%i/a )biec#i*e%)r-c% I &e &)%ici#a &a &"$(a care &$(# ce%e mai im")r#a(#e %$cr$rii( *ia#a &a care &$(# *a%)ri%e &a$ )biec#i*e%e de care &e a+a#a

ce% mai m$%#R)% 'e%$% i( care c)m" "r)b%ema ee i(c)ere(# &a$ i(de/ac)rd c$ aceeac$m &e i(cadrea/a "r)b%ema di&c$#a#ai( aceaa &i#$a#ie?

arad)7$%

A*)ca#$% dia*)%$%$i


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!A;A 2INTARIREA ANGAJAMENT!I "ENTR#$%IM&ARE

Rec$()aerea di&")(ibi%i#a#ii "e(#r$&cimbare

Reca"i#$%are

I(#rebari ceieNe+)cierea "%a($%$i


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Sem(e a%e "re+a#irii "e(#r$

&cimbareRe/ie(#a dimi($a#a

Dimi($area di&c$#ii%)r de&"re "r)b%ema

Re/)%*areDi&c$r& de&"re &cimbare

I(#rebari de&"re &cimbare

4i/$a%i/are

E7"erime(#are


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Ne+)cierea $($i "%a( de &cimbareS#abi%irea &c)"$ri%)r

O"#i$(i de &cimbare

C)(.+$rarea $($i "%a(

Creerea a(+aame(#$%$i


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S#abi%irea &c)"$ri%)rC$m a#i *rea &a di'ere %$cr$ri%e?Ce a($me *re#i &a &cimba#i?

Sa %$am %$cr$ri%e "e ra(dCare crede#i ca e"rim$% "a&?

Sc)"$% ee &a$ ($ rea%i?ri)ri#i/area &c)"$ri%)r


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O"#i$(i de &cimbareD$"a abi%irea &c)"$ri%)r %$am i( ca%c$%me#)de%e (ece&are a#i(+erii ace$ia

Brai()rmi(+

=e(erarea $(ei &erii de )"#i$(i

Me(i$% de ra#e+ii

Sarci(a c%ie(#$%$i de*i(e $(a de a%e+ere &i ($$(a de re'$/


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C)(.+$rarea "%a($%$iCe a($me "%a($iei &a 'aci?Care ee "rim$% "a&?

C$m *ei "r)ceda?

Se ca$#a a"r)barea c%ie(#$%$i c$ "ri*ire %a "%a(,"%a($% ee "er'ec#ibi% i( #im",&e e7"%)rea/a

(em$%#$miri%e c%ie(#$%$i c$ "ri*ire %a "%a(


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Creerea

a(+aame(#$%$iAa ee ceea ce-#i d)rei?

Daca ra&"$(&$% "rimi# i(dica $( (i*e% &ca/$# dea(+aare , de #i"$% Cred ca da, ma *)i +a(di%a aa ($ #recem mai de"ar#e


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Importanta sc'im(arii si incre)ereain posi(ilitatea )e sc'im(are

I( +e(era%,"er&)a(e%e ($ &$(# "re+a#i#e"e(#r$ &cimbare "a(a ($ "erce" a#a# ca*)r


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Creerea i(crederiiI(crederea ee #ra#a#a ca ) "r)b%ema deambi*a%e(#a

Ee "$#i( "r)babi% ca ) "er&)a(a &a &ec)(&idere #)#a% i(ca"abi%a &a &e &cimbeI(i(#eri)r$% "er&)a(ei e7ia a#a# ar+$me(#e%e+a#e de i(credere ca# &i de(ei(credereSarci(a i( IM ee &a %e "r)*)cam&i i(#arim "e "rime%e

Di&c$#ia ee direc#i)(a#a ca#re a$#)-


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r)*)carea &i i(#arirea di&c$r&$%$i

de&"re i(credere1i(#rebari e*)ca#)are

C$m a#i "$#ea ac#i)(a i( rea%i/area aceei&cimbari?

Care ar . $( b$( "rim "a&?

Ce )bac)%e "re*ede#i ca a#i "$#ea &ade"a&i#i?

Ce *a 'ace &a .#i i(cre/a#)r ca a#i "$#ea 'ace

aa?


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de&"re i(credere2 &ca%a i(crederii

Ca# de i(cre/a#)r &$(#e#i ca a#i "$#ea………………?e ) &ca%a de %a 0 %a 10, $(de 0i(&eam(a c)m"%e# (ea(cre/a#)r &i 10 c)m"%e#i(cre/a#)r,$(de *-a#i &i#$a?

De ce *a aa#i %a …… &i ($ %a 0?Ce ari(&em(a di( "ar#ea d*& &a *a aa#i %a…………


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r)*)carea &i i(#arirea di&c$r&$%$ide&"re i(credere

3 Trecerea i( re*ia a &$cce&e%)r di( #rec$#Ca$#a#i &cimbari "e care c%ie(#$% %e-a 'ac$#

di( "r)"rie i(i#ia#i*a, 'ara &a .e c)(ra(&, i(&"ecia% ce%e "e(#r$ care &-a &im#i# m$%#$mi#

Ca$#a#i ca# mai m$%#e e7em"%e


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r)*)carea &i i(#arirea di&c$r&$%$ide&"re i(credere9$(c#e #ari &i re&$r&e "er&)(a%e

Ce ar "$#ea &a .e $#i% i( 'ace aceaa

&cimbare


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de&"re i(credere5 Brai()rmi(+

=e(erarea %ibera a ca# mai m$%#)r m)d$ri i(care ")a#e . rea%i/a#a &cimbarea

ia ee +e(era#a 'ara cri#ici

Sc)"$% ee de a de/*i%#a +a(direa crea#i*a

Oda#a +e(era#a %ia c%ie(#$% ee i(#reba#care di(#re *aria(#e I &e "are ceamai"r)mi#a#)are &a$ acce"#abi%a


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de&"re i(credere6 )'erirea de i(')rma#ii &i &'a#$ri

S'a#$ri%e &e )'era i(#r-$( c)(#e7# c)(+r$e(# c$IM, daca &$(# d)ri#e de c%ie(# &i &e &im#e %iber

&a %e acce"#e &a$ re&"i(+a

U( a'e% de c)(#e7# ee e*ide(# ca(d c%ie(#$%

%e &)%ici#a

Ee ")&ibi%a &)%ici#area "ermi&i$(ii de a )'eri&'a#$ri &a$ i(')rma#ii


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de&"re i(credereJ re')rm$%area

U(e)ri ) "er&)a(a &e im")#m)%ee i(a#rib$irea e&ec$%$i &i $( "r)ce& de re')rm$%are&a$ rea#rib$ire ee $#i%

E7"am i(cerca# de mai m$%#e )ri &i de .ecare

da#a am e&$a#Se re')rm$%ea/a e&ec$%


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de&"re i(credereK &cimbarea i")#e#ica

E7"

Sa "re&$"$(em ca a#i re$&i# &i ac$m "ri*i#i i( $rmaCear . "$#$# &a '$(c#i)(e/e?C$m &-a i(#am"%a#?

Sa "re&$"$(em ca ace )bac)% ($ e7ia Dacaacea ar . de"a&i#, c$m a#i rea%i/a aceaa &cimbare?

Ee c%ar ca *a &im#i#i de&c$raa# i( %e+a#$ra c$aceaaDeci, ')%)&i#i-*a ima+i(a#iadaca ar . &ai(cerca#i di( ()$, care ar "$#ea . cea mai b$(am)da%i#a#e de a i(cerca?


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RE;ISTENTA

RECUNOASTEREA RE;ISTENTEI

UCRU CU RE;ISTENTA


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re/ie(#aDa#)ri#a carac#eriici%)r c%ie(#$%$i

Da#)ri#a i(#erac#i$(ii "er&)(a%e c%ie(#-#era"e$#

Ee $( c)m")r#ame(# )b&er*abi% care a"arei( #im"$% &edi(#e%)r

A"are a#$(ci ca(d ($ &$(# ')%)&i#e ra#e+ii")#ri*i#e"e(#r$ adi$% &cimbarii

Ra&"$(&$ri%e de re/ie(#a &$(# c)m"%e#()rma%e


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Ca#e+)rii a%e c)m")r#ame(#$%$i de

re/ie(#a 1AR=UMENTARE-c%ie(#$% "$(e %a i(cercareabi%i#a#ea, (i*e%$% de "re+a#ire &i c$()ii(#e &a$i(#e+ri#a#ea #era"e$#$%$i

1a r)*)carea C%ie(#$% "$(e %a i(d)ia%aac$ra#e#ea ce%)r &"$&e de #era"e$#

1bDe&c)(&iderare C%ie(#$% "$(e %a i(d)ia%aa$#)ri#a#ea &a$ e7"erie(#a #era"e$#$%$i

1c Oi%i#a#eaC%ie(#$% e7"rima )i%i#a#eadirec#a 'a#a de c)(&i%ier


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2INTRERUERE -C%ie(#$% i(#rer$"e &a$

b%)cea/a c)m$(icarea i(#r-) ma(ierade'e(&i*a

2a 4)rbee "eec%ie(#$% *)rbee i( #im" ce#era"e$#i$% i(ca mai *)rbee, 'ara a ae"#a )

"a$/a adec*a#a2bB%)cea/a C%ie(#$% i(#er*i(e c$ e7"re&iic%are ai "$#i( am a$/i# de$%)", e#c


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3NE=ARE C%ie(#$% e7"rima ca ($ *rea &a rec$()a&ca"r)b%ema,&a c))"ere/e &a$ &a-&i a&$mere&")(&abi%i#a#ea 'a"#e%)r &a$ &a acce"#e $( &'a#

3a I(*i()*a#ee Cei%a%#i &$(# de *i(a

3b De/a"r)ba I(c%$de Da dar…

3c Se &c$/a C%ie(#$% &e &c$/a "e(#r$c)m")r#ame(#$% &a$

3d re#i(de ab&e(#a "eric)%$%$i N$ e7ia (ici $( ri&c

3e Mi(ima%i/ea/a Ciar ($ e a#a# de +ra*

3' e&imi&m !ace dec%ara#ii de&"re &i(e &a$ a%#ii carea$ $( #)( "e&imi, de'e(&i* &a$ (e+a#i*

3+ Re#ice(#a Ma(i'ea re/er*a 'a#a de i(')rma#ii &a$&'a#$ri

3 i"&a d)ri(#ei de &cimbaree7"rima %i"&a i(#e(#iei


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I=NORARE- C%ie(#$% da &em(a%e ca ($ $rmaree

&a$ i+()ra #era"e$#$%

9a N$ ee a#e(#

9b N)( ra&"$(&ca ra&"$(& %a i(#rebari%e

#era"e$#$%$i, c%ie(#$% da $( ra&"$(& i(c)(+r$e(# c$i(#rebarea

9c i"&a ra&"$(&$%$i N$ ra&"$(de *reba% &a$()(*erba%

9d Se aba#e C%ie(#$% &cimba direc#ia $rmari#a i(c)(*er&a#ie


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STRATE=II DE UCRU CU

RE;ISTENTAReec#ia &im"%a

Reec#ia am"%i.ca#a

Re#$r(area ce%)r d)$a a&"ec#e a%eambi*a%e(#ei

Scimbarea &$biec#$%$i

E7"rimarea ac)rd$%$i c$ i(#)arcere

Acce(#$area c)(#r)%$%$i &i a%e+eriiRe')rm$%area

arad)7$% #era"e$#ic


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Reec#ia &im"%a- ) &im"%a rec$()aere a ac)rd$%$i"acie(#$%$i, a em)#ii%)r &a$ "erce"#iei %$i ")a#e

"ermi#e ) a(a%i/a $%#eri)ara &a$ e*i#area re/ie(#eiReec#ia am"%i.ca#a-am"%i.carea &a$ e7a+erarea,

i(#r-) ma(iera e7#remia a ceea ce a &"$&c%ie(#$%aceaa im$%ea/a&i-% 'ace &a cede/e $("ic, de/*)%#a $(a di( "ar#i%e ambi*a%e(#eiE (ece&ar&a &e 'aca c$ a#e(#ie, $( #)( &arcaic ")a#e &a-%'aca &a .e )i%, &a crea&ca re/ie(#a

Re#$r(area ce%)r d)$a a&"ec#e a%e ambi*a%e(#ei "ede ) "ar#e &e rec$()ae ce a &"$& c%ie(#$% , "e de

a%#a "ar#e &e cree cea%a%#a %a#$ra a ambi*a%e(#ei,"e ba/a a ceea ce c%ie(#$% a c)m$(ica# a(#eri)r &a$i( cadr$% ace%eia&i &edi(#e


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Scimbarea &$biec#$%$iDe*ia/a a#e(#ia c%ie(#$%$ide %a ceea ce "are ca a de*e(i# $( b%)ca, $( /id i(

ca%ea &cimbarii&e $#i%i/ea/a "e(#r$ a &ca"a dere/ie(#a a#$(ci ca(d &e i(#a%(ee ) #ema di.ci%a

Ac)rd c$ i(#)arcere ) a%#a ma(iera de a )c)%ire/ie(#a , &e )'era $( ac)rd i(i#ia% dar c$ ) $&)ara

de*iere &a$ &cimbare a direc#iei "re&$"$(e )c)(c$re(#a i(#re c%ie(# &i #era"e$# dar "ermi#e

#era"e$#$%$i &a c)(#i($e dr$m$% &cimbarii

Acce(#$area a%e+erii &i c)(#r)%$%$i "er&)(a%a#$(cica(d "er&)a(e%e +a(de&c a %iber#a#ea de a%e+ere %eee ame(i(#a#a #i(d &a reac#i)(e/e a.rma(d$-&i%iber#a#eaee ) reac#ie c)m$(a &i ()rma%a


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Re')rm$%area $#i%i/a#a a#$(ci ca(d c%ie(#$%')%)&ee ar+$me(#e "e(#r$ a (e+a "r)b%ema,

aceaa ab)rdare rec$()ae *a%idi#a#ea ce%)r&"$&e de c%ie(# dar %e )'era ) ()$a&em(i.ca#ie &a$ i(#er"re#are

arad)7$% #era"e$#ic (ece&i#a abi%i#a#i

c)(&iderabi%e, ee $#i%i/a# "e(#r$ a "r)*)caa.rma#ii a$#)m)#i*a#)are ee $#i%i/a# d$"ace a$ ') e"$i/a#e, 'ara re/$%#a#, ce%e%a%#era#e+ii


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