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1 IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer Intro to diabetes service case study

Intro to diabetes service case study€¦ · IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer 3 Prevalence of diabetes 1/3 • Denmark (estimates) –

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  • 1IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Intro to diabetes servicecase study

  • 2IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    What is diabetes?

    • Diabetes (Diabetes Mellitus - DM) – Chronic condition where the body is unable to keep the

    blood glucose levels within approx. [4-7mmol/L]

    • 2 different major types– Type-1: Auto-immune. No/low ins production (+resist)– Type-2: Lifestyle disease. Ins resistance+low production

    • Latent DM– Higher than normal BG levels, but not diagnosed as DM

    • Complications by prolonged hypers– Eyes, nerves, kidneys, circulatory, infections etc.

  • 3IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Prevalence of diabetes 1/3

    • Denmark (estimates)– 3,8% of pop. -> 200.000 diabetics (2002) [1]– 180.000 Type-2 + 20.000 Type-1 (2002) [1]

    • Western world:– 33,33 -> 47 million from year 2000 -> 2030 [2]

    • Worldwide (estimates)– (’85,30mill),(’95,135mill),(’00,171mill),(’30,366mill) [2]– Attributable to DM late complications

    • 3,2 million deaths/year; 6 deaths/min. (2004) [2]• One in 20 deaths in total (2004) [2]

    [1] J. E. Henriksen and H. Beck-Nielsen, Generelt om sukkersyge (Diabetes)www.netdoktor.dk/sygdomme/fakta/diabetes.htm. Updated 1. 11. 2002

    [2] World Health Organization – WHO – Diabetes Action Now, www.who.int/en

    http://www.netdoktor.dk/sygdomme/fakta/diabetes.htm. Updated 1. 11. 2002

  • 4IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Prevalence of diabetes 2/3

    Source: World Health Organization – WHO

  • 5IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Prevalence of diabetes 3/3

    Source: World Health Organization – WHO, www.who.int/en

    http://www.who.int/en

  • 6IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Costs of diabetes

    • Monitoring and treatment– Denmark: Approx. 6% of health budget (2002) [1]– Denmark: Approx. 335 million Euro/year (2002) [1]– USA: 44 billion US$ in direct costs (1997) [2]– USA: 54 billion US$ in indirect costs (1997) [2]

    • Overall– Direct costs: ~2,5-15%/yr health care budgets (2002)[2]– Indirect costs: Up to 5 times direct costs (2002)[3]

    [1] J. E. Henriksen and H. Beck-Nielsen, Generelt om sukkersyge (Diabetes)www.netdoktor.dk/sygdomme/fakta/diabetes.htm

    [2] World Health Organization – WHO, www.who.int/en[3] Estimates derived by WHO from 25 Latin American countries (www.who.int/en)

    http://www.who.int/en

  • 7IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    End user profiles

    • Health care professionals

    • Diabetic end-users– Different stages in life: Children, teens, adults, elderly– Different levels of IT knowledge– Different educational background– Different levels of interest in disease management– Different cultures, religions and traditions– Common: Diabetes

  • 8IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Diabetes service objectives

    • Improve disease self-management for end-user• Postpone late complications• ”Normalize” the everyday life• Lower intangible personal costs

    • Promote public understanding of diabetes

    • Lower direct costs on national health budgets• Lower indirect costs

  • 9IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Diabetes management data

    • Service must support– Blood glucose concentration [mmol/L] (time stamped)– Insulin [0,01mL units] (time stamped)

    • Insulin type: Short, long, mix

    • Service should support– Carbohydrate intake [g] (time stamped)– Messaging for contact to clinic

    • Service could support– Physical excercise [min.] (time stamped)– Alcohol intake [g] (time stamped)– Endocrinological factors, pregnancy, stress, sleep– Warning features

  • 10IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    User centered workshop 1/2

    Team workDifferent viewpointsBuild common metaphors

    Be creative – think differentBe open mindedBuild visions

  • 11IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    User centered workshop 2/2

    New ideas, conceptsservices

    Presentations andplenum discussion

  • 12IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Vision from workshop

    Inter-connection

    Patient’sP-PAN

    Doctor’s PANHome

    Diabetescommunity

    Health care clinic

    Care taker

    IBG-Meter

    IM-Device

    II-Pen

    VR-DeviceHome

    PAN

    Health care clinicPAN

  • 13IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Design activities

    Use cases → User requirements → Technical requirements

    Information sourceUser workshopsExpert workshopsInterviewsSurvey

    Scenarios of system usage

    System prototype

  • 14IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Current R&D at AAU

    • Existing AAU research and development– Diabetes advisory system (Dias)– Bayesian network model of carb. Metabolism– Interpolate and forecast blood glucose concentration– Pilot usage in Bournemouth (UK) and Fr. Havn (DK)– Complementary prototypes

    • Web based prototype• Mobile prototype

  • 15IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Web based prototype

  • 16IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Mobile prototype

  • 17IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    End user equipment

  • 18IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    A few HCI issues

    • Mobile HCI– Small screen for presenting information– Lack of traditional keyboard and mouse– Changing and disturbing external physical environment– Network range, connectivity and transfer rates

    • Diverse end-user population– Identifying suitable usability goals, user experience

    goals and design principles

  • 19IMM-8 F06, HCI – Intro to diabetes service case study – Christian Fischer

    Interacting with machines canbe a tough job…

    Intro to diabetes service�case studyWhat is diabetes?Prevalence of diabetes 1/3Prevalence of diabetes 2/3Prevalence of diabetes 3/3Costs of diabetesEnd user profilesDiabetes service objectivesDiabetes management dataUser centered workshop 1/2User centered workshop 2/2Vision from workshop Design activitiesCurrent R&D at AAUWeb based prototypeMobile prototypeEnd user equipmentA few HCI issuesInteracting with machines can be a tough job…