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Introducing Data Center Solutions
CONTENTS
I) Introducing OpticalTel
II) Location
III) Network & Connectivity
IV) Security
V) Power & Cooling Infrastructure
VI) Support Services
Introducing OpticalTelData Center Solutions
Based in South Florida and forged from an extensive line of successful entrepreneurs in the telecommunications industry, OpticalTel is rooted in a rich history of building and delivering Video, Internet, and Voice services to residential and business customers. Today, OpticalTel offers additional solutions; including data center services, and continues to be a fully integrated telecable company utilizing advanced fiber optic technology to deliver our quality services.
Data Center Services Contribute to Your Organizations Ability to:
Reduce capital expenditures Increase service levels Channel more creative energy into running your business Assurance your IT Infrastructure will be highly accessible 24/7/365
Introducing OpticalTelService Offering
ColocationColocation provides secure, redundant service without the need of owning and operating a costly facility. The Tier III, carrier neutral data center features a 99.999% SLA uptime guarantee and industry leading client service.
Dedicated ServersDedicated servers are built to your precise specifications providing a range of industry leading manufacturers, ensuring optimum server performance for your business.
Cloud Hosting Cloud hosting solutions enable clients to maximize their IT efficiency by providing unlimited on-demand capabilities, allowing clients to pay as they go.
Our CityMiami
Market AccessibilityMiami is home to over 1,000 multinational corporations, several foreign consulates, trade offices and various bi-national chambers of commerce.
ConnectivityMiami has many advantages for companies looking to compete globally, including our connectivity to the world’s most important markets.
InfrastructureMiami’s telecommunications infrastructure is enhanced by multiple fiber loops, carrier facilities, international cable landings, and is home to the first purpose-built, Carrier-Neutral Network Access Point.
Our LocationHeart of Downtown Miami
PriorityThe facility is located on the same dual sub-stations that service the local hospitals, federal and state courthouses, which equates to priority turn-up for the data center.
Building SpecificationsThe facility is structurally designed to withstand natural disasters. The building is outside the FEMA 500-year flood zone and outside the Miami-Dade hurricane evacuation zone.
PresenceThe facility was engineered to offer high performance, high availability and scalability to enhance clients mission-critical requirements, while the fiber presence provides a choice between 13 Tier I carriers.
“The Gateway to Latin America”
Network & Connectivity
Connectivity to 13 Tier I bandwidth providers
Offers tremendous flexibility in designing clients’ data needs
Establish cross connects in less than 24 hours
No active devices in Meet Me Room to troubleshoot
Carrier Neutral Facility
SecurityIndustry Leading Physical Security
Manned 24/7/365 with security officers who control entrance into the building
Digital Realty Trust issued photo ID is required for building access
Biometric Scanners allow data center access
Secured, key access required for cabinet/cage entrance
CCTV digital cameras and recorders monitor and capture all activities with full coverage, and the data is archived for future retrieval
Power & Cooling InfrastructurePower
Redundant underground feeds Enterprise and priority zoning Priority zone is shared with high severity entities
Court House, Jail, Police Dept. 3000 amps from power utility
2000 amps Phase I, 1000 amps Phase II
UPS and PDU
Eaton Enterprise Powerware N+1 redundancy 20 minutes UPS runtime Semi annual UPS and battery maintenance performed by Eaton System monitoring
Powerware with email & text alerts
Power & Cooling InfrastructureCooling
Assurance your equipment is maintained with N+1 cooling Liebert AC Units Optimum airflow at 72°F +/- 5°F Humidity between 40% and 60% Capable of delivering 120v, 208v, 480v AC, and -48v DC to match
customers’ varying needs The facility’s power systems are designed for maximum
effectiveness
Power & Cooling Infrastructure
Redundant distribution N+1 UPS Branch breaker monitoring
Power & Cooling Infrastructure
Remote Power Panels Connected to redundant PDU’s Circuits installed by licensed electrician All circuits are tested after installation prior to turning over to customers All circuits are monitored with Eaton’s Powerware software
Power & Cooling StructureGenerator
Cummins 1 Megawatt Fuel will last 9 days before refuel Guaranteed 24hr fuel delivery contract Quarterly maintenance performed by a Cummins certified vendor Regular load bank testing Monthly maintenance tests performed by qualified technicians Available port for rollup generator
Support ServicesSLA
24x7 onsite support 15 minutes ticket acknowledgement 30 minutes onsite assistance Call overflow to answering service center
Tickets
Outsourced service desk platform Tickets can be entered via email, phone, or portal Tracking of tickets available via the customer portal
Support ServicesCustomer Service
Our customers are our most important business partners Our team goes “Beyond the limits” 24/7 Access
Qualified technician availability Live support Security
Industry praised service team Fast turnaround for assistance
Facility
Contact Information:
Your Account Executive
Sales Division
Phone: 855-30-FIBER (3-4237)
Email: [email protected]
www.opticaltel.com
