Introduction to Introduction to POD OperationsPOD Operations

ObjectivesObjectives

By the end of this class you should be able to:By the end of this class you should be able to: Understand what purpose a POD servesUnderstand what purpose a POD serves Know when it opens and whyKnow when it opens and why Explain different kinds of personnel, set-up, Explain different kinds of personnel, set-up,

and security considerations for a PODand security considerations for a POD Identify some of the key concerns with Identify some of the key concerns with

coordinating a POD with large crowdscoordinating a POD with large crowds Know who speaks to the MediaKnow who speaks to the Media

What is a POD?What is a POD?

Definition:Definition: Point of DispensingPoint of Dispensing

These are specific locations that can be These are specific locations that can be opened for the purpose of dispensing opened for the purpose of dispensing (distributing) medication or giving (distributing) medication or giving vaccinations to large populations in a vaccinations to large populations in a public health emergency.public health emergency.

When can we expect to When can we expect to see one?see one?

1.1. PODs are only opened when a large PODs are only opened when a large portion of the population is determined portion of the population is determined to be at great risk to a contagious to be at great risk to a contagious disease or other biological agent.disease or other biological agent.

2.2. POD’s are operated under the authority POD’s are operated under the authority of the Yolo County Health Officer and in of the Yolo County Health Officer and in coordination with the County coordination with the County Emergency Operations Center. Emergency Operations Center.

Alert & NotificationAlert & Notification

StaffingStaffing

FacilityFacility

PersonnelPersonnel

““Command” staff coordinate POD Command” staff coordinate POD Operations & ensure all POD staff are:Operations & ensure all POD staff are: Assigned a supervisorAssigned a supervisor Provided work breaksProvided work breaks

All other Staff and Volunteers are All other Staff and Volunteers are assigned a supervisor and roleassigned a supervisor and role

Every POD follows basic Every POD follows basic Incident Command System PrinciplesIncident Command System Principles

POD Manager

Operations UnitDeputy

Logistics UnitDeputy

Planning UnitDeputy

Griage

Press Assistant Safety Lead

Security/Safety UnitDeputy

Medical Screening

Pharmacist &/orMedical Consult

Education

Dispensing &/orVaccination

Support Services(First Aid & Mental Health)

Inventory Control

Runners

Translation

Equipment &Supplies

Data Collection

AdministrativeAssistant

Sign In/Sign Out

Interior Security

Traffic Control

POD PositionsPOD Positions--Sign In/Sign Out Sign In/Sign Out -First Aid-First Aid

-Equipment/Supplies-Equipment/Supplies -Interior Security-Interior Security

-Inventory Control-Inventory Control -Traffic Control-Traffic Control

-Griage (Greet and direct clients)-Griage (Greet and direct clients) -Mental Health -Mental Health SupportSupport

-Medical Screening -Medical Screening -Runners-Runners

-Medical Consultant-Medical Consultant -Translators-Translators

-Health Education -Health Education -Data Management -Data Management

-Dispensing/Vaccination -Dispensing/Vaccination

-Paperwork Collection -Paperwork Collection

Responsibilities Responsibilities

Managers & LeadsManagers & Leads StaffStaff

Oversee POD FunctionOversee POD Function Monitor Client FlowMonitor Client Flow

Authorize changesAuthorize changes DocumentationDocumentation

Responsible For Responsible For Information FlowInformation Flow

DispenseDispense

Make sure your staff Make sure your staff have what they need to have what they need to do their jobsdo their jobs

Go to your assigned Go to your assigned Supervisor to request Supervisor to request supplies, staff, breaks or supplies, staff, breaks or problemsproblems

Assets ProvidedAssets ProvidedThe Health Department may provide The Health Department may provide

supplies and medications for a POD supplies and medications for a POD including items such as:including items such as:

ComputerComputer ““POD in a Box” –Forms, POD protocolsPOD in a Box” –Forms, POD protocols Paper supplies, pens, tape, badgesPaper supplies, pens, tape, badges SignageSignage Site Maps Site Maps Traffic ConesTraffic Cones Unit-measured medication packages or vaccineUnit-measured medication packages or vaccine Medical supplies (if needed)Medical supplies (if needed)

POD In-a-BoxPOD In-a-Box

Set-upSet-upThere are FOUR main areas to the set-up of There are FOUR main areas to the set-up of

a POD:a POD:1.1. Organization of StaffOrganization of Staff

2.2. POD Design POD Design

3.3. Health & safetyHealth & safety

4.4. SecuritySecurity

Once these areas are set-up a POD can Once these areas are set-up a POD can function for multiple days.function for multiple days.

POD DesignPOD DesignThere are various ways to organize a POD:There are various ways to organize a POD:

1.1. Drive-Thru Drive-Thru 3.3. Express Screening Express Screening

2.2. Clinical Screening Clinical Screening 4.4. Self Screening Self Screening

Pay special attention to:Pay special attention to:

SuppliesSupplies Crowd ControlCrowd Control

Clinic AreasClinic Areas Staff AreasStaff Areas

ParkingParking

Every POD has maps:Every POD has maps:

Staff ParkingStaff Parking

Patient ParkingPatient Parking

Ambulance Loading ZoneAmbulance Loading Zone

Bus Loading ZoneBus Loading Zone

Delivery DoorsDelivery Doors

Pet Holding AreaPet Holding Area

SecuritySecurity

Identification Badges will have colored Identification Badges will have colored stripes indicating access to POD areas:stripes indicating access to POD areas:

REDRED-Restricted Access-Restricted Access YELLOWYELLOW-Moderate Access-Moderate Access GREENGREEN-Open Access-Open Access

ChallengesChallenges

When lots of people are in a small place When lots of people are in a small place during a stressful situation “something” is during a stressful situation “something” is bound to happen!bound to happen!

Maintain Line ControlMaintain Line Control Assign a role for all volunteers Assign a role for all volunteers Follow chain of command for helpFollow chain of command for help Be Polite! Be Polite!

Down TimeDown Time

During Slow Periods:During Slow Periods: Check in with supervisor to request a Check in with supervisor to request a

break to get food or use restroombreak to get food or use restroom Organize your stationOrganize your station Re-stock supplies Re-stock supplies Keep work area cleanKeep work area clean Communicate with your SupervisorCommunicate with your Supervisor

Special ConsiderationsSpecial ConsiderationsMental Health Support ServicesMental Health Support Services

Intoxicated/Disruptive/TraumatizedIntoxicated/Disruptive/TraumatizedMentally HandicappedMentally HandicappedCo-Worker stressCo-Worker stressBehavioral Screening or anxietyBehavioral Screening or anxiety

Special NeedsSpecial NeedsPhysically HandicappedPhysically HandicappedElderlyElderlyChildrenChildrenNon-English Speakers (Monolingual)Non-English Speakers (Monolingual)

Media – designated POD staff onlyMedia – designated POD staff only

ClosingClosing

When the POD is authorized to , When the POD is authorized to , all staff are expected to help with the all staff are expected to help with the following:following:

Return any unused materials for inventoryReturn any unused materials for inventory Collect all paperworkCollect all paperwork Help survey and clean the facilityHelp survey and clean the facility Participate in De-BriefParticipate in De-Brief Turn in your ID Badge & VestTurn in your ID Badge & Vest REMEMBER to Sign-In and Sign-OutREMEMBER to Sign-In and Sign-Out

Thank youThank you

Be sure that you have signed the “Intro to Be sure that you have signed the “Intro to POD” class sign-in sheet so that you can POD” class sign-in sheet so that you can get your completion certificate.get your completion certificate.

Command Staff Class – Class #2Command Staff Class – Class #2

POD Manager Class – Class #3POD Manager Class – Class #3