Introduction to the CALD Aged Care Strategy

Bruce ShawSenior Policy Officer, Aged CareFederation of Ethnic Communities’ Councils of Australia (FECCA)

CALDWays Biannual Regional forum: Pathways to Implementation!5 June 2013

Principle 1

)

Goal 1 Action areas (1)

Goal 1 Action areas (2)

Informed participationin the aged care system (1)FECCA’s role includes (1)

▫Establishing effective consultative mechanisms

FECCA Healthy Ageing Reference Committee

establishing an enhanced CALD aged care policy and communications set up within the FECCA Secretariat

developing effective mechanisms for consultation and engagement at State and local levels

Informed participationin the aged care system (2)

• FECCA’s role includes (2):

• Using NCAN (National CALD Ageing Network) to promote 2-way communication flows across the CALD community

NCAN• NCAN currently has a page within the FECCA

website (www.fecca.org.au). At the moment, communication is primarily via email. Its direct URL is http://www.fecca.org.au/aboutus/projects/culturally-and-linguistically-diverse-cald-aged-care/national-cald-ageing-network-ncan.

• FECCA is currently constructing a more sophisticated and interactive NCAN website within the FECCA website which will place all information resources relating to NCAN as they evolve.

• Please join up!

)

Informed participationin the aged care system (3)Active and effective engagement in the Government’s aged care reform agenda (1):•Gateway Advisory GroupGateway Service Scenarios and Case Studies for staff trainingPricewaterhouseCoopers (PwC) sector analysis to assess the impact of the Aged Care Gateway on multiple stakeholders inform the development of the Change Management Strategy and associated work programs for the GatewayCarer Support Centre Sub GroupNational Consultations for the Linking Service for the Aged Care Gateway

Informed participationin the aged care system (4)

Active and effective engagement in the Government’s aged care reform agenda (2):•Home Care & Consumer Directed Care Reference GroupHome Care CDC Evaluation Sub-Group•Quality Indicators Advisory Group•Specified Care and Services Reference GroupSpecified Care and Services Combined Sub Group•Home Support Program Advisory GroupHome Support Program Meals Review Sub Group•Fees and Charges Discussion Group•Ageing Expert Advisory Group

Informed participationin the aged care system (5)

•Establishing a FECCA Aged Care Reform Representatives Working Group

•All FECCA representatives on Aged Care Reform implementation advisory groups, working groups, and sub groups.

•This will help ensure that the CALD advice to the Government is considered, consistent, and expert.

Pino Migliorino - Chair, Federation of Ethnic Communties' Councils of Australia

(FECCA)

Principle 2

)

Principle 2: Empowerment (2)

A)

Goal 2 Action areas (1)

Goal 2 Action areas (2)

Goal 2 Action areas (3)

)

Goal 2 Action areas (4)

Informed participationin the aged care system (6)

•PICACs’ role/s:cultural competency training for all aged care services

advancing health literacy for CALD elders and their carers ‑ a vital component of effective consumer directed care (CDC)

promoting and advancing your services in the context of assisting the aged care reform and CALD Aged Care Strategy implementation processes (both nationally and at a State and local level)

The challenges and the opportunities (1)

•A key challenge remains to integrate CALD perspectives into the overall aged care and health delivery frameworks so that ageing and aged people from CALD backgrounds have access and equity to the full range of appropriate aged care services and are empowered and confident in accessing those services.

•Our common aim must be to jointly and separately contribute to developing an aged care system where access and equity is integral.

The challenges and the opportunities (2)•We are confident that the Gateway My Aged Care website will provide acceptable translations of information in community languages.

•There is also acceptance, but no final resolution yet, of the need for a rapid and effective interpreter service when people without fluent English phone the Gateway call centre after 1 July 2013.

•These are exciting times. We look forward to working with you towards achieving these goals.

Bruce Shaw Senior Policy Officer, Aged Care

, Federation of Ethnic Communities'' Councils of

Australia (FECCA)

Thank you

FECCA National SecretariatUnit 1No. 4 Phipps CloseDEAKIN ACT 2605(PO Box 344, CURTIN ACT 2600)

Ph: (02) 6282 5755Email: bruce@fecca.org.au,admin@fecca.org.au

Web: www.fecca.org.au