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HFMA Utah Chapter, Vital Signs, Winter 2014
HFMA Utah Chapter, Vital Signs, Winter 2014
Upcoming
Events
HFMA/AAHAM
Alliance Meeting
March 12-14
St. George
Meeting/Officer Installa-
tion/Golf Tournament
May 16
River Oak Golf Course
Inside this issue:
President’s Message
President’s Message 1-2
Save the Dates 3
Outpatient Medical Necessi-ty: Minimizing Exposure to Financial, Compliance and Audit Risks
4-5
HFMA/AAHAM Alliance
Meeting Advertisement
6
Website Update 7
Medical Necessity—Will
ICD-10 Specificity Result
in Increased Denials?
8-10
Member-Get-A-Member 11
New Members & New
Member Spotlights
12
Board Member Spotlight 13
Chapter Officers 14
Sponsors 15-16
State of the Chapter
I recently watched the State of the Union address by the President of the United States
and I thought it would be appropriate to discuss the State of the Chapter. In my first arti-
cle, I discussed my desire for the chapter to receive the HFMA Shelton award, which rec-
ognized the highest performing chapter, within the next five years. I also outlined things
our chapter needs to do to be considered for the award. Since I am half way through my
year as chapter president, I wanted to reflect on the work that has been done and what
still needs to be completed.
Member Satisfaction Survey
Late last year, HFMA sent out a survey asking members to rate their chapter perfor-
mance. The anonymous results indicate that 60% of our members are highly satisfied
with the chapter. While I am very pleased with the chapter satisfaction and survey partici-
pation rates, I know that we can continue to improve. The Chapter Board is reviewing the
results and will continue to do whatever it takes to meet your needs and improve the
chapter.
Chapter Vision
Improve chapter educational seminars
Since September 2013, the chapter has had three successful and well-attended educa-
tional seminars. One of the objectives of the chapter is to provide educational opportuni-
ties for its members so they can understand the challenges and changes going on in the
industry. Our chapter education goal was to provide 14.0 hours of education per mem-
ber. The chapter is currently on pace to hit this goal with the two remaining educational
seminars in March (St. George) and May (Salt Lake City). The Program committee is also
making sure that specific educational topics identified in the chapter satisfaction survey
are covered in future seminars. If there are any additional educational topics that you
would like to be addressed in the educational seminars, please contact Chris Coccimiglio,
the President-elect and Program Chair.
(Cont’d on next page)
Announcements:
If you have any contribu-
tions to the newsletter, please contact
McCall Rowley at [email protected].
HFMA Utah Chapter, Vital Signs, Winter 2014 Page 2
President’s Message cont’d
Increase sponsorship dollars
Sponsorship dollars allow the chapter to offer educational seminars at discounted rates, bring in higher quality speakers,
provide free certification trainings (i.e certification practicum), and to reimburse members for certification exam fees if
they pass the exam. For 2014, our Chapter Board is striving to attain $30,000 in sponsorships, which is significantly
higher than previous years. We are currently short of our goal, but we will continue to work hard so that we can hit our
goal. If you are aware of any organizations that would be interested in supporting our chapter, please contact Brian
Ebright, the Sponsorship Chair.
Increase certified members
The Utah chapter currently only has 8 certified members. To increase this number, the chapter partnered with the other
Region 10 chapters to offer a free certification practicum, which helps participants prepare to take the certification exam.
Our chapter had 7 members, including myself, commit to complete the practicum and take the certification exam by June
1. The commitment of these members will significantly help us increase the number of certified members.
Increase the number of members that volunteer
The chapter leadership team is constantly looking for members to help with the program, membership, sponsorship, certi-
fication, and newsletter committees. Earlier this year, I sent out an email asking for members to serve on these commit-
tees. A number of members stepped up to the plate and have sacrificed some of their time to serve. Even with the addi-
tional support, our chapter could still use additional help. If you are interested in helping out, please let me know.
Increase the number of chapter members
This year the Chapter Board wanted to increase chapter membership to
185. Since we have already reached this mark, I would like to add another
15 member by the end of May. If you know anyone who currently is a mem-
ber and should be, please contact Michele Ebright, the Membership Chair.
Develop chapter leadership succession plan
Successful organizations develop and implement leadership succession
plans. Even though the chapter has had great leaders throughout the years,
we need to continue to identify and develop the next generation of leaders.
The Chapter Board is currently developing a succession plan and identifying
potential leadership candidates from every healthcare system and vendor
organization in the state. If you are interested in becoming a chapter lead-
er, please let me know.
As you can see, the chapter is doing well, but we still need to do more. With
your help, we can continue to improve our chapter and receive the Shelton
award. Thank you for all of your help and support.
Thanks,
Chris Bruerton
Page 4 HFMA Utah Chapter, Vital Signs, Winter 2014
Outpatient Medical Necessity: Minimizing Exposure to Financial, Compliance and Audit Risks
By Mary Guarino, VP, Product Management, Craneware InSight
Medical necessity and prior authorization are two of the leading reasons payors deny claims, but these denials can often be prevented by im-proving training and communication between physicians and the revenue cycle team. Ensuring services are medically necessary is not simple. National coverage determinations (NCDs) and local coverage determinations (LCDs) change frequently, which makes matching related CPT/HCPCS codes and ICD-9 codes especially challenging. In fact, the overwhelming majority of medical necessity denials are caused by ICD-9 codes that don’t match procedural CPT codes. With CMS and payors converting to ICD-10, this process will become even more complicated. Healthcare organizations should be prepared to handle additional medi-cal necessity denials and address ICD-10 requirements to support both medical ne-cessity and prior authorization requirements. Validating medical necessity at the time services are ordered is the best defense for reducing medical necessity denials and ensuring compliance with Advance Benefi-ciary Notice (ABN) requirements for Medicare as well as requirements for commer-cial Notice of Non-Coverage. Medical necessity software allows healthcare organiza-tions to determine, in real time, whether diagnoses support the medical necessity of the procedures ordered, if the service requires prior authorization and evaluate any clinical criteria. Flagging services with medical necessity issues before the services
are rendered ensures accuracy of coding and compliance with ABN guidelines. Medical neces-sity software also helps structure communica-tion and supports the education of physicians, clinical staff and the revenue cycle team on cur-rent medical necessity rules and payor require-ments.
Page 5 HFMA Utah Chapter, Vital Signs, Winter 2014
Outpatient Medical Necessity: Minimizing Exposure to Financial, Compliance and Audit Risks (cont’d)
By Mary Guarino, VP, Product Management, Craneware InSight
To evaluate the effectiveness of medical necessity software, consider the following: Are LCD/Medical Necessity requirements maintained for your Regional
Medicare Administrative Contractor (MAC) for both Part A and B, national coverage determinations (NCDs) and commercial payors?
Do the LCDs contain not only CPT to ICD-9 verification, but also check for frequency, gender and age criteria as well as primary and secondary di-agnosis coding?
Is coding available for LCDs that have a probability for future RAC medical necessity audits?
Are qualified individuals reading and interpreting difficult LCDs to ensure accurate results?
Are prior authorization warnings available for all payors?
Are Medicare Advantage plans being properly evaluated based on the payer’s requirements?
Are there tools to handle your state Medicaid rules and those of Medicaid managed care replacements?
Are CMS and payer websites monitored weekly to ensure the latest policy updates?
Is direct access provided to view current policies to validate services?
Are ABNs or notice of non-coverage issued before providing services that do not meet “medical necessity” guidelines?
Is there a review of payor medical necessity denials to create front-end warnings?
When will your solution be ICD-10 ready and is there an associated cost?
Also with the changing regulatory environment, these questions should not be overlooked: What impact does the Affordable Care Act have on your payer population and medical necessity/ prior
authorization requirements?
What is your payer population of uninsured that may be shifting to Medicaid or new commercial payers?
Does your facility have a well-defined ICD-10 implementation plan including training for physicians and the revenue cycle staff?
Up-front monitoring of all medical necessity and prior-authorization policies issued by CMS, Medicare contractors and commercial payors is fundamental to ensuring total earnings are not at risk and that healthcare organizations are not exposed to post-payment audits and po-tential compliance issues. The proper medical necessity tools and processes can assist healthcare organizations as they establish and sustain revenue integrity, including mitigating compliance risks, improving staff efficiency and ensuring reimbursement for services ren-dered. Mary Guarino, Vice President of Product Management at Craneware Insight, has more than
25 years of professional healthcare experience. Her expertise includes revenue cycle man-
agement, product development, medical necessity, managed care contracting, physician
practice management and an extensive knowledge of Medicare regulations. Mary is an active
member of HFMA and is a speaker at state and regional conferences on best practices for
reducing medical necessity denials.
Page 6 HFMA Utah Chapter, Vital Signs, Winter 2014
Healthcare Alliance Seminar Details
Healthcare Alliance Seminar March 12th-14th, 2014
Best Western Plus Abbey Inn & Conference Center 1129 South Bluff Street, St. George, Utah 84770
Members: $169.00 until March 1, $199.00 after March 1
Non-members: $199.00 until March 1, $219.00 after March 1 Golf Tournament: $30.00/9 holes – Coral Canyon GC March 12th, 12PM
Lunch Included for Golf 10.8 CPE hours (HFMA)
Save the Date and Register Today on our website!!!! http://hfma-ut.org/?page_id=28
We have a great group of speakers coming from across the country including:
Lisa Goren, Legacy Health
Doug Barry, Vice Pres, Bon Secours Charity
National AAHAM Speaker, Legislative Update
Matt Graham, Leavitt Partners
And many more to come!!!
Including a Payor Panel to discuss Healthcare Reform and changes still coming
(Altius, Select Health, University of Utah, United, Cigna, BCBS)
HOTEL ACCOMODATIONS
Please make your hotel reservations by contacting the Best Western Plus Abbey Inn & Conference Center.
Best Western Plus Abbey Inn & Conference Center 1129 South Bluff Street St. George, Utah 84770 Toll Free 888-222-3946 Local 435-652-1234 https://reservations.bwabbeyinn.com/
There is a group rate of $93.00 per night*.
* Guests must identify themselves using Utah Healthcare Alliance group when making the reservation.
Announcements:
If you have any
contributions to
the newsletter,
please contact
McCall Rowley at [email protected].
HFMA Utah Chapter, Vital Signs, Winter 2014 Page 7
Utah HFMA Chapter Website
Utah HFMA Chapter Website
We have listened to your comments and feedback!!!
Please check out the revised site at http://hfma-ut.org/.
A big THANK YOU
to Chris Coccimiglio
and Dave Coccimiglio
for spending time to
revise and update the
website!!
If you have comments or
feedback on the revised
website, please contact
Chris Coccimiglio at
The Utah HFMA chapter website has been updated to provide better information to you, our chapter members.
Medical Necessity—Will ICD-10 Specificity Result in Increased Denials? By Linda J. Corley, Vice President—Compliance, HIM Consulting and Coding Services Xtend Healthcare
Page 8 HFMA Utah Chapter, Vital Signs, Winter 2014
Medical Necessity—Will ICD-10 Specificity Result in Increased Denials? (cont’d) By Linda J. Corley, Vice President—Compliance, HIM Consulting and Coding Services Xtend Healthcare
Page 9 HFMA Utah Chapter, Vital Signs, Fall 2013
Medical Necessity—Will ICD-10 Specificity Result in Increased Denials? (cont’d) By Linda J. Corley, Vice President—Compliance, HIM Consulting and Coding Services Xtend Healthcare
Page 10 HFMA Utah Chapter, Vital Signs, Fall 2013
HFMA Utah Chapter, Vital Signs, Winter 2014 Page 11
Member-Get-A-Member Program
MEMBER-GET-A-MEMBER PROGRAM
HFMA members are leading the change in the healthcare finance industry. Help build the momentum. Invite your peers, your staff, and others in
your organization to join the nation's leading membership organization for healthcare financial management executives and leaders—HFMA.
Recruit new HFMA members and you could win:
HFMA apparel item, duffel bag, or smartphone accessory
$25, $100 or $150 Visa Prepaid Cards
Cash prizes of $1,000 or $2,500
Apple iPad Mini
Grand Prize of $5,000*
HFMA Utah Chapter, Vital Signs, Winter 2014 Page 12
New Members and New Member
Spotlights
New Members James Croxford—Senior Staff Accountant, Air Medical Resource Group
Connie Privett—Staff Accountant/AP Supervisor, Air Medical Resource Group
Michael Bennett—Director Revenue Integrity, University of Utah Health Care and John Bainbridge
Sandy Drollinger—Associate Director of Accounting and Finance, University of Utah Health Care
Debra Clough—Regional CBO Director, Iasis Healthcare and Dave Coccimiglio—Operations Manager, Link Debt Recovery
Carrie Jacobs—Consultant, Prezio Health and Justin Demers—Revenue Cycle Director, Accretive Health
Christine Boren—Budget Supervisor, Intermountain Healthcare and Philip Magdziarz—Sales, Collection Center INC
Suzanne Shepherd, Revenue Cycle Executive at Cerner, transferred into our Chapter from the St. Louis Chapter.
New Member Spotlights Michael Bennett
Company I work for: University of Utah Healthcare Job Title: Director of Revenue Integrity Department I work in: Patient Financial Services
Educational background: MBA/MHA – University of Washington Bachelor of Science – Mathematics, University of Utah
My family includes: My wife, son – 4 , daughter – 2.5 The best part of my job is: The challenge of working with a lot of data.
If I'm not at work, you'll find me… playing/watching sports, reading a book Pets: 2 yr old Cockapoo
Hobbies: Woodworking, music (piano, guitar) My favorite food is: Rolls
My proudest moment was: The birth of my kids The best advice I ever received: Find a passion for what you do.
I joined HFMA because: Continued networking and additional learning A person may be surprised to know that: I love opera music.
Dave Coccimiglio Company I work for: Link Debt Recovery Job Title: Sales Mgr
Educational background: BS Economics from UofU
My family includes: 10 Daughter won the 4th grade spelling bee, 8 Son, master lego builder, 5 Daughter, who pretends to be asleep every time I
walk in the house (she thinks it’s the cleverest thing, it makes me laugh every time), 10 mo old Daughter, who has skipped crawling and is go-
ing straight to walking.
The best part of my job is: The challenge of improving on systems for better results.
If I'm not at work, you'll find me…Playing with my family. Hobbies: Raising a family My favorite food is: Sushi
My proudest moment was: Joining the HFMA, and to be fair experiencing successes my children have.
The best advice I ever received: Don’t sweat the small stuff, and it’s pretty much all small stuff.
I joined HFMA because: I want to learn about the industry and be more involved.
A person may be surprised to know that: I am older, BUT less bald than my brother Chris.
HFMA Utah Chapter, Vital Signs, Fall 2013 Page 13
Board Member Spotlight
Meet...
Chris Coccimgilio
President Elect/Program
Chair
Job/Department/Company I work for: Link Debt Recovery
Education: BAA in Business Management and Marketing, University of Utah
What I like most about my Job: I love the opportunity to meet a variety of clients with different needs and challenges.
What I like least about my Job: Managing Employees :)
How long I have been in Healthcare: 9 years
When I joined HFMA: January 2005
Other Chapters I have belonged to and/or Board positions filled in other Chap-
ters: None
My position on the Utah Chapter Board and Why I enjoy being on the Board:
President-Elect, I love working with the different people on the committees and boards to help make the Utah chapter better and
better each year
Personally about me – I have a twin brother
My family includes: My wife Breanne and two children Chloe and Charlie, with a new baby girl on the way :)
My Hobbies include: Tennis, Soccer, Softball, puzzles
Page 14 HFMA Utah Chapter, Vital Signs, Winter 2014
President
Christopher S. Bruerton
[email protected] (801) 442-3315
President-Elect/Program Chair
Chris Coccimiglio
[email protected] (801) 638-7873
Secretary /Program Co-Chair
Shauna Wardrop
[email protected] (801) 918-6408
Treasurer
Jennifer Muhlestein [email protected]
801-587-2827
Past Chapter President
Jared J. Spackman
2013-14 Utah Chapter Officers
& Board of Directors
Director (Newsletter Chair) McCall Rowley
Director (Membership Chair)
Michele Ebright
Director (Founders Contact) Dan Orton
Director (Certification Contact)
Zandra Anderson [email protected]
Director (Sponsorships Chair) Brian Ebright
Link Chair
Douglas M. Smith
Page 15 HFMA Utah Chapter, Vital Signs, Winter 2014
2014 Utah Chapter HFMA Sponsors
Platinum Level Sponsors - $3,000 Annually