Invisible Concierge for your service

https://www.youtube.com/watch?v=3M6EEKOP15I

Honor: Gartner Cool Vendor 2016

"Fundamental strengths of Noodoe's solution are

that it addresses a universal customer service

"pain point" in a huge market, that it's simple to set

up, and that its benefits can easily be replicated

globally.“

"Noodoe's solution has already achieved strong

results in terms of table turnover times, speeding

up delivery of food, and increasing staff

productivity by as much as 50% to 70%, which

all helps to boost restaurants' revenue.“

"The solution's data analytics capability has the

potential to deliver insights into how to make

restaurants' management practices more efficient."

What is Noodoe? Noodoe injects a touch of much needed magic into everyday routines

of your restaurant. Noodoe is the invisible, but ever-present, concierge

at each table. It makes waiting for service disappear, helps table

turnover rise to new heights, puts smiles of delight on your customers’

faces, and as a result transforms first-time-visitors into a your most

loyal regulars.

Breakthrough in Efficiency While proper training, experience and incentives can help incrementally improve the service level at your

restaurant, with Noodoe you fundamentally transform the entire waiter-customer interaction. Your waiters

magically appear when they are needed, and give your customers intimate space when they are not. With

mind- reading-like powers, they know what is needed, where it’s needed, and when it is needed. On a scale of

1 to 10, your service level goes to 11. Armed with Noodoe Waiter Wristband, your waiters have all the real-

time info to pamper and amaze your customers with the coolest and best service in town.

What Noodoe can bring to you…

Innovative service technology that supports an entire restaurant

WAITERS

• Increase ability to multi-task

• Serve more in less time

• Opportunity to increase customer

satisfaction

CUSTOMERS

• Shorter wait

• Less disruptive service experience

• Higher satisfaction

• Increase privacy

OWNERS

• Optimize operating efficiency

• Lower labor costs

• Increase knowledge of operations

• Make data driven decisions

Traditional Service verses Noodoe

TRADITIONAL SERVICE NOODOE

• Less Waiting Time

50% less waiting time

• Better Dinning Experience

waiters know what customers want

• Eliminates the need to call waiters over

• Longer Waiting Time

• Mediocre Dining Experience

• Needs to call waiter over multiple times

Private Dining without Wait With Noodoe

Stay Under Control in Peak Hours With Noodoe

Cover More Tables with Ease

No matter the size of your restaurant, noodoe can cover it all

With Noodoe

Cover More Tables with Ease

Noodoe coverage is so strong that waiters indoor can still respond to request from customers outdoor

With Noodoe

There’re more Noodoe

can do for you

Customizable Noodoe

Match your needs in your restaurants and increase operation efficiency

Icons that come in the standard noodoe service block

Best tool to help restaurants increase customer satisfaction.

Only customizable service device for restaurants in the world.

All the service icons can be specially made upon restaurant's request.

Use Data to Run Your Restaurant

Remotely check on you restaurant

monitor day-to-day operations

Improve restaurant operation

Monitor and compare day-to-day,

week-to-week trends

Increase operation efficiency

Keep track of the turnover rate

With noodoe, you can…

Smart & Efficient Workforce Allocation

The Noodoe System is easy to set up.

The Noodoe tablet makes it simple to

configure to any pre-existing restaurant

service layout.

Customize and configure the Noodoe

System so that restaurant can optimize

workforce allocation at all hours.

Get the Social Media HEATS

“Like” the service • Broadcast customers’ satisfaction to all

waiters/waitresses immediately

• Publish my “like” on restaurant’s facebook fan page

Social Media Marketing

Utilize Noodoe’s social media

integration to increase

conversation and

engagement from existing

and potential customers.

BIG DATA

help you optimize your operation

Let the numbers do the talking

Case Study: An all-day brunch restaurant in Downtown Taipei

Operations Overview in Plain Sight

Service Request Distribution

The working periods can be

customized according to the need

of each restaurants

Morning, afternoon, and night

shifts… etc.

Manage by Numbers rather than Impressions

Service Request Distribution

Identify trends and

service gaps

Simple data analysis

allows easy

adjustments to

improve operating

quality and efficiency

Monitor Workforce Allocation and Performance

Monitor Performances at each table

Know the staff member

who is providing the

highest customer

satisfaction

Examine gaps and

challenges, and better

understand low service

areas

Daily Customer Satisfaction

Average Waiting Time vs Good Service

Find out more Insights from Raw Data

Noodoe provides you access to raw data

Detailed activity level for each service

instance

Data mining produces additional ways to

improve operating efficiency

Raw data makes it easier to cross

reference and combine reports from

multiple locations

Weekly Overview- Manage by Metrics with Ease

Daily Overview- Do Better and Better on a Daily Basis

Privileged

service

Efficiency

Cost Saving

VIP room

• INFINITI service center

• Xinyi VIP Lounge

(Shinkong Mitsukoshi

Dept. Store)

• THAI TOWN CUISINE:

with wide coverage

areas that has dead-ends

• Cicciotti’s (with

indoor/outdoor area)

• THE SECOND FLOOR

chain stores

• Bub’s

• Coverage expansion

• No missing service

• Large space

• Many tables

Noodoe Case Study

• Personal & private service

• Prompt action

• Cost saving

• Turn over rate increase

• More repeat customers

• Busy

traffic

• Waiter

shortage

Bub’s at the Ballpark

(USA)

The restaurant is quite

large and “L” shaped,

including a wrap around

outdoor patio. Noodoe

makes it easier for wait

staff to answer requests

when they are out of

their sections and out of

sight from their

customers.

Cicciotti’s

(USA)

Cicciotti’s Trattoria

Italiana, Carlsbad,

California is a

contemporary Italian

restaurant with indoor

and outdoor space.

Noodoe makes the

customer dinning

experience more

memorable.

Fab Cafe

(Japan)

Coffee shop in Japan,

customers are white

collars nearby who like

to have silent working

time. With Noodoe,

customer can enjoy the

service without

disturbance.

INFINITI Service

(Taiwan)

INFINITI uses Noodoe

for their VIP After

Service Lounge. It

provide their customer

the premium service

without disturbance.

SECOND FLOOR

CAFÉ

(Taiwan)

Second Floor Café

always full of customers.

With the help of Noodoe,

it has cut their customer

waiting time by 50% and

increase repeating

customers. They also

gain great feedback on

social media by the

nice and efficient

dinning experiences.

F-U Kitchen

(Taiwan)

The restaurant is using

concrete style deco

which often has service

dead-ends. With

Noodoe, the customers

can easily get the

attention of waiters by

flipping the Noodoe

service blocks which

solve the problem of

difficult to get waiter’s

attention in the past.

Thai Town Cuisine

(Taiwan)

54 chain stores island-

wide in Taiwan adopt

Noodoe as their

standard service, which

help their management

manage chain store

service more efficiently

with big data report

weekly to understand

each store’s operation.

Umemura Japanese

Cuisine

(Taiwan)

An traditional Japanese

food restaurant with 30-

year history was run by

second generation, who

likes to adopt new

technology. Noodoe

help the waiters work

more efficiently for

those VIP rooms and

increase customer

satisfaction.

Elemen

(Taiwan, Singapore)

A vegetarian restaurant

offers a pleasant dining

experience by serving

abundance of natural

recipes that heal the

body and mind.

Noodoe – a value added

service be satisfied by

customers. The 2

restaurants with Noodoe

at outlet in Singapore.

MIDORI Clark Hotel

and Casino

(Philippines)

The hotel has 3 different

kinds of restaurant -

Dining, Lounge and

Café. Noodoe provides

great dining

experiences for their

different of restaurants

and can provide the

same standard of

services.

Noodoe contains:

Charging

Take your action now

to boost your revenue!

Noodoe for Service