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Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Page 1: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Iowa Health and Wellness Plan

Rachel Johnson, MS, CHES

Member Communications

Iowa Medicaid Enterprise

Page 2: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Background

• Began January 1, 2014

• Iowans age 19 - 64

• Income up to and including 133% of the Federal Poverty Level (FPL)

• New, comprehensive program replaced the IowaCare program, which ended December 31, 2013

The Iowa Health and Wellness Plan was enacted to provide comprehensive health coverage for low-income adults

Page 3: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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One Plan, Two Options

Iowa Wellness Plan• For adults age 19 - 64• Income up to and including 100% of the Federal Poverty Level

Marketplace Choice Plan• For adults age 19 - 64• Income 101% to no more than 133% of the Federal Poverty Level

Page 4: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Goals and Objectives

Health/improved outcomes

Incentives for healthy behaviors

Emphasis on care coordination

Local access to care

GOALS

Page 5: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Member Eligibility

Member eligibility

12 months of covered benefits

Income re-verified for eligibility after a 12-month

period

Page 6: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Iowa Wellness Plan: 0-100% FPL

Family of one

$11,670

Family of two

$15,730

Individuals up to

100% FPL

Page 7: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Iowa Wellness Plan: 0-100% FPL

Administered by Iowa Medicaid

Provides comprehensivehealth services

Coverage is equal to the benefits provided to state employees

Benefit Categories Covered

Physician services, including primary care

Outpatient services

Emergency room services and transportation

Hospitalization

Mental health and substance use disorder

Rehabilitative and habilitative services and devices

Lab services, x-rays, imaging (MRI, CT, etc.)

Preventive and wellness services

Home & community-based services

Prescription drugs

Dental services

Page 8: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Iowa Wellness Plan: 0-100% FPL

Access to the same providers currently

available with Medicaid

Ability to choose primary care physician

Primary care physician coordinates care for

member

Page 9: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Lyon Osceola Dickinson Emmet Winnebago Worth Mitchell Howard Winneshiek Allamakee

Sioux O’Brien Clay Palo Alto Hancock Cerro GordoFloyd Chickasaw

Fayette Clayton

Plymouth Cherokee Buena Vista Pocahontas Humboldt Wright Butler Bremer

Woodbury Sac CalhounWebster

Hamilton Hardin Grundy

Black Hawk

Buchanan Delaware Dubuque

Monona Crawford Carroll Greene

Dallas

Story Marshall Tama Benton Linn Jones

Harrison Shelby Audubon Guthrie

Boone

Polk Jasper Poweshiek

Kossuth

Franklin

Ida

Jackson

Clinton

Iowa Johnson Cedar

Scott

Pottawattamie

Cass Adair Madison Warren Marion Mahaska Keokuk WashingtonMuscatine

Louisa

Mills Montgomery Union Clarke Lucas Monroe Wapello Jefferson

Des Moines

HenryAdams

Fremont Page Taylor Ringgold Decatur Wayne Appanoose Davis Van Buren

Lee

Iowa Wellness Plan Managed Care Map: As of June 2014

• Counties in light blue are Iowa Wellness Plan Managed Care• Counties in dark blue can have Iowa Wellness Plan Managed Care or HMO• Counties in white are non-managed care (Fee-for-service)

Page 10: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Marketplace Choice Plan: 101-133% FPL

Family of one

$11,671-$15,521

Family of two

$15,731-$20,920

Individuals 101% FPL

up to133% FPL

Page 11: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Marketplace Choice Plan: 101-133% FPL

Members select a certain commercial health plan available on the Health Insurance Marketplace

Medicaid pays the premiums to the commercial health plan on behalf of the member –often referred to as “premium assistance”

Page 12: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Marketplace Choice Plan: 101-133% FPL

Commercial health plans available to members:• CoOportunity Health• Coventry Health Care of Iowa

Uses the commercial plan’s statewide provider network – includes primary care, specialists, hospitals

Page 13: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Marketplace Choice Plan: 101-133% FPL

Provides comprehensive health services

Coverage includes the qualified health plan required essential health benefits

Benefit Categories Covered

Physician services, including primary care

Outpatient services

Emergency room services and transportation

Hospitalization

Mental health and substance use disorder

Rehabilitative and habilitative services and devices

Lab services, x-rays, imaging (MRI, CT, etc.)

Preventive and wellness services

Home & community based services

Prescription drugs

Dental services

Page 14: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Plan Summaries

Wellness Plan

0-100% FPL

Benefits equivalent to State Employee Benefit Plan

Plan managed by Iowa Medicaid

Uses Medicaid provider network

Marketplace Choice

101-133% FPL

Marketplace Plan benefits, at least equivalent to State Employee Benefit Plan

Plan managed by commercial insurer

Uses commercial insurer’s provider network

Page 15: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Dental Wellness Plan• Began May 1, 2014

• Operated by Delta Dental of Iowa

• Members use an earned benefits model, beginning with core set of benefits, earning additional benefits for preventive care maintenance

• Unique network of dental providers15

Iowa Health and Wellness Plan

Page 16: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Medically Exempt

• Members who are considered ‘Medically Exempt’ must be given the option of enrolling in regular State Medicaid Plan or Wellness Plan

‘Medically Exempt’ includes individuals with disabling mental disorders (including adults with serious mental illness), individuals with chronic substance use disorders, individuals with serious and complex medical conditions, individuals with a physical, intellectual or developmental disability that significantly impairs their ability to perform 1 or more activities of daily living, or individuals with a disability determination based on Social Security criteria

• Medicaid has a process to screen for Medically Exempt members, both at enrollment, after enrollment, and through provider referral

Page 17: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Healthy Behaviors Program

Page 18: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

New branding exclusively for the Iowa Health and Wellness Plan

Healthy Behaviors Program Brand

Page 19: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Healthy Behaviors Program GoalsEngage providers and develop plan of care with primary care provider

Meet federal requirement (CMS) for program

Page 20: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Healthy Behaviors Program

• Members take active role in their health care

• Helps waive any possible contribution (premium) for the next year of enrollment

Physical Exam

Health Risk Assessment

No Premium in 2015

Page 21: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Healthy Behaviors Program• Members have 12 months to complete Healthy

Behaviorso Enrolled in January 2014, have until January 2015o Enrolled in April 2014, have until April 2015

Contribution amount if activities not completed:o Wellness Plan (50-100% FPL): $5 per montho Marketplace Choice Plan (101-133% FPL): $10 per

month

Page 22: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

• Identify the member’s primary care providero Make sure member keeps appointmento Any wellness exam since the beginning of their eligibility

qualifies, if billed correctly

• If unknown, member can:o Call Iowa Medicaid Member Services at

1-800-338-8366 (8-5, M-F)o Member Services can share provider and phone #

22

Wellness Exam

Page 23: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Health Risk Assessment

Wellness Plan Members1. Using tool called Assess My Health

• AssessMyHealth.com

2. Can be completed online or by phone• By phone through IME Member Services

3. Member gets 5-digit code from their provider, enters code on assessment

Page 24: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Health Risk Assessment

Marketplace Choice Plan Members• CoOportunity Health members should use their

assessment: www.cooportunityhealth.com • Coventry members should use their

assessment: www.coventryhealthcare.com • Can also use Assess My Health if the member

prefers

Page 25: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Outreach Support• New website launched specific to Iowa Health

and Wellness Plan and Healthy Behaviors:www.iahealthlink.gov

• Provider Toolkit available: http://www.iahealthlink.gov/sites/default/files/ProviderHealthyBehaviorsToolkit.pdf

• Stakeholder Toolkit available: http://www.iahealthlink.gov/sites/default/files/Stakeholder%20Toolkit_07012014.pdf

Page 26: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

Lyon Osceola Dickinson Emmet Winnebago Worth Mitchell Howard Winneshiek Allamakee

Sioux O’Brien Clay Palo Alto Hancock Cerro GordoFloyd Chickasaw

Fayette Clayton

Plymouth Cherokee Buena Vista Pocahontas Humboldt Wright Butler Bremer

Woodbury Sac CalhounWebster

Hamilton HardinGrundy

Black Hawk

Buchanan Delaware Dubuque

Monona Crawford Carroll Greene

Dallas

Story Marshall Tama Benton Linn Jones

Harrison Shelby Audubon Guthrie

Boone

Polk Jasper Poweshiek

Kossuth

Franklin

Ida

Jackson

Clinton

Iowa Johnson Cedar

Scott

Pottawattamie

Cass Adair Madison Warren Marion Mahaska Keokuk WashingtonMuscatine

Louisa

Mills Montgomery Union Clarke Lucas Monroe Wapello Jefferson

Des Moines

HenryAdams

Fremont Page Taylor Ringgold Decatur Wayne Appanoose Davis Van Buren

Lee

395

115 104 360 257

284

195

1,561

6,499 2,633

1,956

8,4373,406

278 213 415 230

391346 242 172 221

191

156 193 190357 309

359651

241561

300 193 358

550 3141924644361,8072761761323,800

309 688 252 624 1,579 1,426 561 558 9,474 442633

404391 198 135 207 1,003 21,842 1,121 452 969

1,736

351

6425,291 362 141 327 905 715 764 360

274 980383 86 411 326 265 204 1,767 6951,806

161 364 142 134 292 176 521 223 225

1,612

Overall Iowa Health and Wellness Plan Enrollment: As of August 29, 2014

• Map represents overall program enrollment, which include the Iowa Wellness Plan and the Iowa Marketplace Choice Plan.

• Total Enrollment as of August 29, 2014: 107,425

329

Page 27: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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APPLICATION

PROCESS

DHS Contact Center

1-855-889-7985

Federal Health Insurance

Marketplacewww.HealthCare.go

v

DHS websitedhsservices.i

owa.govDHS Local Offices

Application Process

Page 28: Iowa Health and Wellness Plan Rachel Johnson, MS, CHES Member Communications Iowa Medicaid Enterprise

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Information

Find up-to-date information onthe Iowa Health and Wellness Plan at:

http://dhs.iowa.gov/ime/about/iowa-health-and-wellness-plan

Member Site:www.iahealthlink.gov