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800.205.7186 www.codeblue.com IP5000 2.0 Series VoIP Speakerphone Administrator Guide Installation, Configuration, Operation & Troubleshooting Also includes - IP Audio Interface information

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800.205.7186 • www.codeblue.com

IP5000 2.0 SeriesVoIP Speakerphone

Administrator GuideInstallation, Configuration, Operation & Troubleshooting

Also includes - IP Audio Interface information

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 2 of 67

IP5000 2.0 SeriesAdministrator Guide

Table of Contents Section Page 2 Introduction.................................................................................... 3 3 Getting Started............................................................................... 4 4 Connectors, Ports and Switch List .............................................5 5 Wiring Diagram/PoE Wiring Diagram........................................... 6 6 Installing the IP5000 Speakerphone............................................. 7 6.1 Connecting Power Sources.................................................8 6.2 Connecting Network Services.............................................8 6.3 Connecting Auxiliary Devices..............................................8 6.4 Installation into Code Blue Units.........................................9 7 Optional CB 6-f (Flush Mount Enclosure) Installation.............. 10 8 Using the IP5000 Speakerphone................................................ 11 9 Network Setup - Setting a Static IP Address............................. 1210 Provisioning the Phone............................................................... 13 10.1 Determine the IP Address.................................................13 10.2 Logging into and out of the System..................................14 10.3NetworkConfiguration......................................................15 10.4ConfiguringtheIP5000VoIPSettings...............................18 10.5ConfiguringtheSystemSettings.......................................23 10.6ConfiguringSystemOptionsandScripts...........................2711 Dual Accounts.............................................................................. 4212 CLI (Command Line Interface).................................................... 4313 In-Call Commands........................................................................ 4414 Factory Reset................................................................................ 4515 Compatibility................................................................................. 4716 Configuring for Cisco Unified Communications Manager 9.... 4817 Avaya IP Office Integration Guide.............................................. 5218 IP Audio Interface......................................................................... 5919 Button and Activation Specifications......................................... 6320 Speaker Specifications................................................................ 6421 Troubleshooting........................................................................... 6522 Regulatory and Warranty............................................................ 6623 Technical Services and Support.................................................67

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 3 of 67

IP5000 2.0 SeriesAdministrator Guide

2 IntroductionThank you for choosing the Code Blue IP5000fullduplexVoIPspeakerphone,intercomandpagingdeviceforindoorandoutdoorapplications.ThisspeakerphoneispartofourEmergencySignalinggroupofproductsbuilttomeetthelatestregulations,withstandtheharshestelementsandbeproactivesolutionsforwhenyouneedthemmost.ThisguideprovidesbasicandadvancedconfigurationinformationforobtainingthebestperformancewiththeIP5000speakerphone.

Call Privacy Laws

Somestatesrequireallpartiestobeawarethattheyarebeingrecorded.CodeBluephonesoffertheabilitytoplayamessagestatingthatthecallerisbeingrecordedandgivingthecallertheoptionto continue or end the recorded call.

IP5000DualButtonw/KeypadIP5000SingleButton IP5000DualButton

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 4 of 67

IP5000 2.0 SeriesAdministrator Guide

3 Getting Started ThischapterprovidesinformationforobtainingthebestperformancewiththeIP5000speakerphone.ItisstronglyrecommendedthattheentireguideisreadbeforeconfiguringyourIP5000speaker-phonetoensureyougetmaximumperformance.

Throughout this guide you will see the following two references:

Calling Party:ThisisthepersonactivatingtheIP5000speakerphonebypressingabutton.

Called Party:ThisisthepersonreceivingthecallfromtheIP5000;typicallyaguard,911operator,dispatchofficer,etc.

TheIP5000speakerphoneprovidespowerful,yetflexibleIPemergencycommunication,deliveringexcellentvoicequalityforyouremergencyspeakerphone,intercomandpagingsolution.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 5 of 67

IP5000 2.0 SeriesAdministrator Guide

4 Connectors, Ports and Switch ListTheIP5000speakerphonecomeswithyourchoiceofsinglebutton,dualbuttonordualbuttonwithkeypadfaceplate.Theinternalcomponentsconsistofaspeaker,microphone,PCBandmountinghardware.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 6 of 67

IP5000 2.0 SeriesAdministrator Guide

5 Wiring Diagram/PoE Wiring Diagram

ED Image page

2

802.3af / at Switch

LAN 2LAN 1WANPoE PAS

ControlAux portsPASAudio+ -+ -

Power | Battery

S-550 S1000

Ethernet

1

IP5000 Connector Side

Grounding:

Should a ground be needed,there’s a ground screw on the enclosure with grounding logonext to it.When the splitter is mounted tothe mounting bracket the bracketbecomes the ground to thechassis of the enclosure,however local codes may requirea ground wire be attached to thescrew in order to comply.

43

Data +PoEDATA

1b

LED Faceplate Light Bar

12VDC

PoE

CB14591 PoE Splitter

2.6

2.1

1.3

1

First, Electrical connection: All 3 Code Blue device’s should to be connected to the 5 place manifold

Special Note: Notice the power cable is connected to the Battery / Alternative Power

port of the IP5000. – See Item 1b

2Second: Manifolds fused red lead and black wires are secured to spring cage connector on the CB14591. SEE DIAGRAM

Third Step: Connect the DATA cable RJ-45 from the Splitter “DATA” to the IP5000 WAN PoE port.

3

4

Fourth Step: Plug in the Ethernet PoE Cat 5e Cable to Data+PoE Input jack on the Splitters.Upon PoE Negotiation with the PoE switch port, power will be granted to the Splitter, and the indicator along with the device attached will turn on.

ItemInRush

(i)InRush

Wattage Norm (i)802.3af Wattage

802.3at Wattage

IP5000 0.22 2.64 0.09 1.08 1.08

FP LED 0.08 0.96 0.04 0.48 0.48

Combo LED 0.3 3.6 0.26 3.12 3.12

Totals 0.6 7.20 0.39 4.68 4.68

CAT5e< 3ft

in out GRD

3ftCat5e

CustCat5e

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 7 of 67

IP5000 2.0 SeriesAdministrator Guide

6 Installing the IP5000 SpeakerphoneTheIP5000speakerphoneiscapableofbeingconnectedtoPoE(802.11af&at),12-24VoltsACorDCpowersources.Additionally,theIP5000mayalsobeconfiguredwitha12-VoltDCbatterybackuporalternative12VDCpowersourcesystemwhichmonitorsandreportslowvoltageconditionforensureduptime.

TheIP5000speakerphonehasthreeEthernetswitchports,onePoELANandtwonon-PoELANSavailableforconnectivitytonetworkservicesandforadditionalnetworkconnectivityforauxiliarydevices,suchasIPcameras,cardreaders,etc.AdditionalLANSarenotVLANcompatible.

TheIP5000speakerphonehastwonormallyopenauxiliaryoutputcontactsforconnectingdevicessuchastheLEDbeacon/strobe,camerapresetactivationinputs,thirdpartycontrollers,etc.Thereisalsoonenormallyopenauxiliaryinputcontactclosureforconnectingdevices,suchasdoorcontacts,relays,etc.,whichcanbeprogrammedtoperformanyfunctionofthephone.

TheIP5000speakerphonehasbeendesignedtobemountedinanyCodeBlueenclosure.Customfaceplatesareavailableformountinginotherproductenclosures.Contactyourlocaldealerforadditionalinformationandavailabilityofcustomoptions.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 8 of 67

IP5000 2.0 SeriesAdministrator Guide

6.1 Connecting Power Sources

TheIP5000speakerphoneiscapableofbeingconnectedtoanypowersourcethatprovides12-24VoltsACorDCwithaminimumof430mAcurrentrating.Optionally,a2.0AhrbatterycanbeconnectedtothesecondarypowerinputandtheIP5000speakerphonewillmonitorthebatteryforlowvoltageconditions.WhenusedinsolarorNightCharge®applications,thesystem’sbatteriesvoltagearemonitoredforlowbatterycondition.Itisstronglyrecommendedthatyoudisconnectanypowertotheunitpriortoinstallation.ConsultyourlocalelectricianforproperpowerconnectivitytoyourCodeBlueequipment.

6.2 Connecting Network Services

TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpoint,aswellasfunctionasanEthernetswitch.UpstreamnetworkconnectivityfortheIP5000canbeconnectedtoanyoftheseports,however,onlytheleftmostportacceptsPoEpower.Additionaldevices,suchasIPcameras,cardreaders,etc.canbeconnectedtotheremainingports.

NotethatiftheIP5000isconfiguredwithaVLANID(seesection10,“VLANConfiguration”),onlythespeakerphoneitselfwillcommunicateusingVLAN-taggedpackets.IfadditionaldevicesconnectedtotheIP5000’sotherEthernetportsmustcommunicateonaVLAN,theymusteithersupportVLANtaggingthemselves(whichwillbepassedthroughtheIP5000’sbuilt-inswitch)ortheupstreamconnectionmustbeprovidinguntaggedpacketsfromthatVLAN.

6.3 Connecting Auxiliary Devices

TheIP5000speakerphone’sanalogauxiliaryconnectionsaretwonormallyopenoutputsandonenormallyopeninput.Typically,anyCodeBlueunitwithanLEDbeacon/strobewillhavethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliaryOutputscanbeprogrammedtobeactiveduringacallorbyenteringaspecifictimeperiod.NewtoVersion2,theauxiliaryoutputcouldbeconfiguredformomentaryon-demandtimedactivationsviaDTMFfromthecalledpartyphone.TheAuxiliaryInputcanbeprogrammedtoperformanyscriptenteredintothephone.SeeIP5000UserGuideforfurtherinformationonprogrammingtheauxiliaryoutputs.

IN-147-C

IP5000 v2.0.0 Administrator’s Guide

259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com

1-4 CONNECTING POWER SOURCES TheIP5000speakerphoneiscapableofbeingconnectedtoanypower sourcethatprovides12-24VoltsACorDCwithaminimumof430mA currentrating.Optionally2.0Ahrbatterycanbeconnectedtothe secondarypowerinputandtheIP5000speakerphonewillmonitorthe batteryforlowvoltageconditions.Whenusedinsolar or NightCharge® applications,thesystembatteriesvoltagearemonitoredforlowbattery condition.Itisstronglyrecommendedthatyoudisconnectanypower totheunitpriortoinstallation.Consultyourlocalelectricianforproper powerconnectivitytoyourCodeBlueequipment. 1.5 Connecting Network Services TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpointaswell fasfunctionasanEthernetswitch.Upstreamnetworkconnectivityfor theIP5000canbeconnectedtoanyofthese ports;however,onlytheleftmostportacceptsPoEpower.AdditionaldevicessuchasIPcameras,cardreaders,etc. canbeconnectedtotheremainingports. NotethatiftheIP5000isconfiguredwithaVLANID (seesection2.5,"VLANConfiguration"),onlythe speakerphoneitselfwillcommunicateusingVLAN-tagged packets.IfadditionaldevicesconnectedtotheIP5000's otherEthernetportsmustcommunicateonaVLAN,they musteithersupportVLANtaggingthemselves(whichwill bepassedthroughtheIP5000'sbuilt-inswitch),orthe upstreamconnectionmustbeprovidinguntaggedpackets fromthatVLAN. 1-6 CONNECTING AUXILIARY DEVICES TheIP5000speakerphoneanalogauxiliaryconnectionsare two(2)normallyopenoutputsandone(1)normallyopeninput. TypicallyanyCodeBlueunitwithaLEDbeacon/strobewill havethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliary Outputscanbeprogrammedtobeactiveduringacallorby enteringaspecifictimeperiod.Newtoversion2theauxiliary outputcouldbeconfiguredformomentaryon-demand timed activationsviaDTMFfromthecalledpartyphone.The AuxiliaryInputcanbeprogrammedtoperformanyscript enteredintothephone.Seesections5-8,5-10through5-12 forfurtherinformationonprogrammingtheauxiliaryoutputs.

Page 6

12-24VACorDC

OptionalBattery12VDC2Ahr

Ethernet

PoE LAN LAN LAN

Auxiliary Ports

AuxOutput1 AuxOutput2

AuxOutput1

IN-147-C

IP5000 v2.0.0 Administrator’s Guide

259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com

1-4 CONNECTING POWER SOURCES TheIP5000speakerphoneiscapableofbeingconnectedtoanypower sourcethatprovides12-24VoltsACorDCwithaminimumof430mA currentrating.Optionally2.0Ahrbatterycanbeconnectedtothe secondarypowerinputandtheIP5000speakerphonewillmonitorthe batteryforlowvoltageconditions.Whenusedinsolar or NightCharge® applications,thesystembatteriesvoltagearemonitoredforlowbattery condition.Itisstronglyrecommendedthatyoudisconnectanypower totheunitpriortoinstallation.Consultyourlocalelectricianforproper powerconnectivitytoyourCodeBlueequipment. 1.5 Connecting Network Services TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpointaswell fasfunctionasanEthernetswitch.Upstreamnetworkconnectivityfor theIP5000canbeconnectedtoanyofthese ports;however,onlytheleftmostportacceptsPoEpower.AdditionaldevicessuchasIPcameras,cardreaders,etc. canbeconnectedtotheremainingports. NotethatiftheIP5000isconfiguredwithaVLANID (seesection2.5,"VLANConfiguration"),onlythe speakerphoneitselfwillcommunicateusingVLAN-tagged packets.IfadditionaldevicesconnectedtotheIP5000's otherEthernetportsmustcommunicateonaVLAN,they musteithersupportVLANtaggingthemselves(whichwill bepassedthroughtheIP5000'sbuilt-inswitch),orthe upstreamconnectionmustbeprovidinguntaggedpackets fromthatVLAN. 1-6 CONNECTING AUXILIARY DEVICES TheIP5000speakerphoneanalogauxiliaryconnectionsare two(2)normallyopenoutputsandone(1)normallyopeninput. TypicallyanyCodeBlueunitwithaLEDbeacon/strobewill havethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliary Outputscanbeprogrammedtobeactiveduringacallorby enteringaspecifictimeperiod.Newtoversion2theauxiliary outputcouldbeconfiguredformomentaryon-demand timed activationsviaDTMFfromthecalledpartyphone.The AuxiliaryInputcanbeprogrammedtoperformanyscript enteredintothephone.Seesections5-8,5-10through5-12 forfurtherinformationonprogrammingtheauxiliaryoutputs.

Page 6

12-24VACorDC

OptionalBattery12VDC2Ahr

Ethernet

PoE LAN LAN LAN

Auxiliary Ports

AuxOutput1 AuxOutput2

AuxOutput1

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 9 of 67

IP5000 2.0 SeriesAdministrator Guide

6.4 Installation into Code Blue Units

TheIP5000speakerphoneisdesignedtofitintoanyexistingornewCodeBlueunitenclosure.ItisadirectreplacementfortheInterActanalogseries:IA2000,IA3000,IA3100,IA4000andIA4100.Additionally,CodeBlueofferscustomfaceplatedesignsthatallowtheIP5000tobeplacedinmanydifferentenclosuretypes.CodeBlueprovidessixcustomsecurityscrewsandsecuritybitswitheachCodeBlueunitforattachingtheIP5000speakerphone.Consultyourunitinstallationinstructions for further information.

IN-147-C

IP5000 v2.0.0 Administrator’s Guide

259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com

1-7 INSTALLATION INTO CODE BLUE UNITS TheIP5000speakerphoneisdesignedtofitintoanyexistingornewCodeBlueunitenclosure.Itisadirect replacementfortheInterActanalogseries:IA2000,IA3000,IA3100,IA4000andIA4100.Additionally,CodeBlue offerscustomfaceplatedesignsallowingtheIP5000tobeplacedinmanydifferentenclosuretypes.CodeBlue providessix(6)custom securityscrewsandsecuritybitwitheachCodeBlueunitforattachingtheIP5000 speakerphone.Consultyourunitinstallationinstructionsforfurtherinformation.

Page7

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 10 of 67

IP5000 2.0 SeriesAdministrator Guide

PRE-INSTALLATION

1.0 Electrical preparation–Theunitmayhavesupplywiresrunfromeither(a)behindtheunitthroughthewall,or(b)belowtheunitbyusinganexternalconduitthroughthebottomoftheunit’sbackplate.Mountingholesintheback,bottomorsideofunittobeadministeredbytheinstaller.

IMPORTANT:Ifwiringiscominginfromthebottomorback,insurethattheconduitisalignedatthistime.Connectelectricalandcommunicationswiring(seewiringinstructions).Followallnationalandlocalcodesthatapply.

1.1 Prepare Wall–FMEenclosuremountingholeinwallshouldexceptthehousingdimensionsbelowandmustbesmallerthanthefaceplatedimensionstoensurecleanflushmountlook.

INSTALLATION PROCEDURES

1.2 Mark the flush mount mounting hole–InordertocomplywiththeAmericanswithDisabil-itiesAct(ADA)of1990,thespeakerphonebutton(s)shouldbepositionedbetween34and48inchesfromgradelevel.(ConsultanADAspecialistinyourareatoverifylocalandfederalguidelines.)

1.3 Secure the housing to the wall–TheFlushmountenclosurecanbemountedfromtheback,bottomorsidebydrillingthemountingholeswhereneededpertheinstallersapplicationwhilestillkeepingtheunitwithinADAcomplianceheight.(1.2)Mountinghardwaretobesuppliedbyin-staller.

7 Optional CB 6-f (Flush Mount Enclosure) Installation

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 11 of 67

IP5000 2.0 SeriesAdministrator Guide

8 Using the IP5000 Speakerphone TheIP5000speakerphonecanbeconfiguredformultipleuses.Themainfunctionistoprovidetwo-wayvoicecommunications.Pressingbutton#1(Redbutton)PUSH FOR HELP, EMERGENCY or EMERGENCY/EMERGENCIAwillactivatetheconfiguredscriptprogrammedforbutton#1.

Button#1activationoverridesanyotheractiontheIP5000isperformingatthetimeofthebuttonpress.Forexample,iftheIP5000was:

1. Beingprogrammedatthetime2. In a monitoring call3. In the middle of a diagnostic test4. IntheprocessofaPublicAlertsession5. Inaninformation(button#2)call.

Button#2,INFO or CALL,aretypicallyutilizedforplacinginformationalcallsorforacquiringdialtoneandutilizingthekeypad,respectively.Anyactionotherthanbutton#1activationisconsideredNon-Prioritycallingandcommonlyutilizedfordirectorservice,student/employeeparkinglotescortrequests,gateentryrequests,guestservicesandsimilarrequests.

TheIP5000speakerphone’sAuxiliaryOutputsaretypicallyutilizedforactivatingCodeBlue’sLEDBeacon/Strobe,andcanbeusedasanormallyopen(N.O.)drycontactclosure(seeA&Especforrelayratings)used,forexample,toactivatecentralizedbuilding/securitymanagementequipment.

TheIP5000speakerphone’sAuxiliaryInputisutilizedtomakeanemergencycallorotherfunctionwhenactivated.Itcanbeconnectedtoanynormallyopen(N.O.)outputcontactandwillinitializetheconfiguredscriptwhenactivated.Typicaluseswouldbedoororgatecontactsforunauthorizedentry,motionsensoractivations,andactivationuponremovalofLifeRingsonpiersorbeaches.TheauxiliaryInputcanbeusedtoresetanoutputleftenabledforlocationidentificationafteracallhasbeenterminatedbythesecuritydesk.

AuxiliaryInputrequiresavoltageof9-32voltsACorDCtodetectaremotedevicescontactclosure.

Incomingcalls:TheIP5000auto-answersanincomingcall,BasedonthesettingsconfiguredinGeneral Configuration > Incoming Calls > Answer inImmediatelyorafteranumberofrings.IftheIP5000Public Address > Always Route Incoming Calls to Public Addresswasenabled,allansweredcallswillnowbebroadcasttothePublicAddressSystem.Inordertocounterthatautomaticanswer/publicaddressenablefeature,thecaller(guard)canexitoutofthatmodeusingthe#2keyonhiskeypad.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 12 of 67

IP5000 2.0 SeriesAdministrator Guide

9 Network Setup

Determine the IP Address

TheIP5000speakerphoneisDHCPbydefault.

1. ConnecttheIP5000speakerphonetoyournetwork.TheLEDwillflashmomentarilyandan audiblebeepwillbeheardoutofthespeakertoindicatetheOSisloading.TheIP5000 speakerphonewillacquireIPNetworksettingsfromyourDHCPserver.

2. CheckyourDHCPleaserecordsorutilizeanetworkscannersuchasSoftPerfect’sNetwork ScannertomatchtheMACaddressoftheIP5000speakerphonetothecorrectIPaddress inyourleasetableoroutputofthenetworkscanner.

Lease Table and Network Scanner Example

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 13 of 67

IP5000 2.0 SeriesAdministrator Guide

10 Provisioning the Phone

10.1 Setting a Static IP Address

OnceyouhaveobtainedtheDHCPaddressoftheIP5000andareloggedintothespeakerphone,youhavetheoptionofleavingthespeakerphonesetatDHCP(defaultsetting)orsettingastaticIPaddress. To set a static IP address:

1. Click on the Network menu item under Network Setup(seefarleft-handcolumn).2. Under the Generalsection,selectStatic IPastheConnectionType.3. EnteryourdesiredIPsettingsundertheStaticIPAddressheading.4. Onceyouhaveenteredallyoursettings,clickonSave Changes.

Note:IfyouhavemovedyourIP5000toanetworkyourPCcannotaccess,youwillhavetoconfig-ureyourPCtoaccessthatnetworkbeforeconfigurationcancontinue.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 14 of 67

IP5000 2.0 SeriesAdministrator Guide

10.2 Logging into and out of the System

Logging into the System

1. Loginusingawebbrowser.

A. PlacetheIPAddressofyourIP5000intotheURLaddressbarandpressENTER.

B. Dependingonthebrowserbeingused,acertificatewarningmaypopup.Goahead andapproveinordertoloadthelogindialogbox.

C. Enterusername“admin”andpassword“admin”andpressENTER.

2. System Status Screen.

A. CurrentsessiontimebeforeAuto-Logoutisexecuted.

B. Clicking Renewwillrestartthetimerto10minutes,effectivelykeepingyoulogged in.Thisstatehelpspreventothersfromlogginginandtakingoverthesession, therefore erasing any unsaved changes made.

C. Clicking Logout will log you out of the GUI.

D. Network:DisplayscurrentIPaddress,DNSaddress,DNSTertiaryaddress,Account 1’scurrentstatusandAccount2’scurrentstatus.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 15 of 67

IP5000 2.0 SeriesAdministrator Guide

Logging into the System

1. TologoutoftheIP5000speakerphone,simplyclickonLogout under Session (seefarleft- handcolumn). Thespeakerphonewillalsologyououtautomaticallyafter10minutes. Youwillbepromptedforconfirmation.

2. Click OKtocompletethelogoutprocessorCanceltocontinueconfiguringyourIP5000.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 16 of 67

IP5000 2.0 SeriesAdministrator Guide

10.3 Network Configuration

OnceyouhaveobtainedtheDHCPaddressoftheIP5000speakerphone,youcanloginandsetastatic IP address.

1. Click on the Network menu item under Network Setup(seefarleft-handcolumn).

2. Under General,clickonStatic IP for Connection Type.

3. EnteryourdesiredIPsettingsunderStatic IP Address.

4. Onceyouhaveenteredyoursettings,clickonSave Changes.

NotethatifyouhavemovedyourIP5000toanetworkyourPCcannotaccess,youwillhavetocon-figureyourPCtoaccessthatnetworkbeforeconfigurationcancontinue.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 17 of 67

IP5000 2.0 SeriesAdministrator Guide

VLANConfiguration

TheIP5000speakerphoneiscapableofperformingIEEE802.1Qframetagginganduserprioritysettings.

1. Click on the Network menu item under Network Setup(seefarleft-handcolumn).

2. Then click on the VLAN EnabledcheckboxintheVLAN section and select your desired VLANIDandUserPriority.

3. Onceyouhaveenteredyoursettings,clickon Save Changes.

NotethatifyourPCcannotaccessthenewVLAN,youwillhavetocorrectthisproblembeforecontinuingconfiguration,asyouwillloseaccesstotheIP5000.IfyouwishtodisableVLANsupportandcannotreachtheIP5000onitsconfiguredVLAN,factory-resettheunittoclearnetworkconfigu-ration.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 18 of 67

IP5000 2.0 SeriesAdministrator Guide

10.4 Configuring the IP5000 VoIP Settings

TheIP5000speakerphoneisanadvancedVoIPdevicecapableofconnectivitytoVoIPsystemsviaSIPandIAX2protocols.Built-incodecsprovidemultipleoptionsforcommunicatingwithyourVoIPsystemorCodeBlue’sToolVox®MediaGateway.STUNservercapabilitiesarealsobuilt-inforhelp-ingtraversefirewallswhenconnectingtheunitoutsideofthehostingnetwork.

CONFIGURINGVOIPACCOUNTS

TheIP5000speakerphonecanregistertoVoIPsystemsusingeithertheSIPorIAXprotocols,andhastheabilitytoregistertotwoseparateVoIPsystemssimultaneouslytoprovideredundancy.

EachoftheIP5000’stwoaccounts,availableunderVoIPSetupasAccount1andAccount2,canbeconfiguredaseitherSIPorIAX,subjecttothelimitationthatyoucanonlyhaveoneofthetwoac-countsconfiguredasIAX.Ifyouwishtouseonlyoneaccount,setAccount2toDisabled.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 19 of 67

IP5000 2.0 SeriesAdministrator Guide

ConfiguringaSIPAccount

EitheroftheIP5000speakerphone’stwoaccountscanbeconfiguredtoregistertoaVoIPsystemviaSIP.Configurationisasfollows:

• SettheVoIPProtocoltoSIPandRTP.

• ForDescription,enteranametheIP5000willuseinternallytorefertothisaccount.

• ForUsername/Number,enterthenumberthattheIP5000willuseforSIPaddressing.ThiswilloftenbetheextensionnumberinaVoIP-basedPBX.

• ForDisplayName,enterthenametheIP5000willsendinSIPtransactions.Thiswilloftenbethe calling name of the extension.

• ForDomain,enterthedomaintheIP5000willregisterto.

• ForOutboundProxy,enteraSIPproxytheIP5000shouldsendoutboundcallsto.Ifthisisthesameasthedomain,youcanleavethisfieldblank.

• ForOutboundProxyPort,enteranIPportnumbertheIP5000willsendoutboundcallsto.Typi-cally,thisshouldbeleftat0.

• ForRegistrationLifetime,enterthetimeinsecondstheIP5000willrequestthatitsregistrationbevalidfor.TheIP5000willautomaticallyre-registerbeforethistimeperiodexpires.

• CheckKeep-AliveifyouwanttheIP5000toperiodicallysendOPTIONSrequeststotheSIPserver,e.g.tokeepaNATconnectionalive.

• CheckSTUNifyouwanttoenableSTUNsupportforthisaccount.

• YoucanadjusttheDTMFThreshholdvalueifyouhavedifficultieswiththeIP5000activatingin-callcommandswhennoDTMFispresent.

• ForUsernameandPassword,settheusernameandpass-wordtheIP5000willusetoauthenticate to the domain and outboundproxy.Notethattheusername is used for authenti-cation only and need not match theUsername/NumberfieldiftheVoIPsystemdoesnotexpectitto.

• VLANuserprioritiescanbead-justedforSIPandRTPaudio.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 20 of 67

IP5000 2.0 SeriesAdministrator Guide

ConfiguringanIAXAccount

EitheroftheIP5000speakerphone’stwoaccountscanbeconfiguredtoregistertoaVoIPsystemviaIAX.(Note,however,thatonlyoneofthetwoaccountsmaybeconfiguredasIAX-theIP5000doesnotsupporttwosimultaneousIAXaccounts.)

Configurationisasfollows:

• SettheVoIPProtocoltoIAX.

• ForDescription,enteranametheIP5000willuseinternallytorefertothisaccount.

• ForUsername/Number,enterthenumberthattheIP5000willuseforIAXaddressing.ThiswilloftenbetheextensionnumberinaVoIP-basedPBX.

• ForDisplayName,enterthedisplaynametheIP5000willsend in IAX transactions. This willoftenbethecallingnameofthe extension.

• ForDomain,enterthedomaintheIP5000willuseinitsIAXaddress.

• ForRegistrar,entertheaddressoftheIAXservertheIP5000should register and send outboundcallsto.Ifthisisthesameasthedomain,youcanleavethisfieldblank.

• ForRegistrarPort,enteranIPportnumbertheIP5000willregisterandsendoutboundcallsto.Typically,thisshouldbeleftat0.

• ForUsernameandPassword,settheusernameandpasswordtheIP5000willusetoauthenti-catetothedomainandoutboundproxy.NotethattheusernameisusedforauthenticationonlyandneednotmatchtheUsername/NumberfieldiftheVoIPsystemdoesnotexpectitto.

• ForRegistrationLifetime,enterthetimeinsecondstheIP5000willrequestthatitsregistrationbevalidfor.TheIP5000willautomaticallyre-registerbeforethistimeperiodexpires.

Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Lpage 21 of 67

IP5000 2.0 SeriesAdministrator Guide

ConfiguringMediaSettings

FortheSIPprotocol,youcanspecifyaportrangefromwhichtheIP5000willselectIPportstoofferto the other system for use with RTP communication.

TheIP5000speakerphonecanuseanyoneofasuiteofcodecsforvoicecommunication.Whichco-decisusedisdependentonnegotiationwiththeremotesystem,butyoucanuseCodecSelectiontospecifyalistofpreferredcodecsthatwillbeofferedinnegotiation.

• ToaddcodecstothePreferredlist,highlightthemintheAvailablelistandclickAdd.

• ToremovecodecsfromthePreferredlist,highlightthemandclickRemove.

• Tochangetheorderpreferredcodecsareoffered,highlightthemandclickeitherMoveUporMoveDowntoreorganizethem.

NotethatsomecodecscorruptDTMFtones,e.g.G.729.IfRFC2833out-of-bandDTMFsignalingisnotinuse,besuretoconfigureyourcodecsappropriatelyoryoumaynotbeabletousein-callcom-mands.Besuretotestyourconfigurationtomakesureallfeaturesareavailable.

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IP5000 2.0 SeriesAdministrator Guide

ConfiguringAdvancedSettings

TheIP5000speakerphonecanbeconfiguredtoutilizeaSTUNserverfortransversaloffirewalldevicesforthesetupofaVoIPcall.

1. Click on Advanced under VoIP Setup(seefarleft-handcolumn)toconfigurethe STUN server IP address and Port.

2. Uponcompletion,clickSave Changes.

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IP5000 2.0 SeriesAdministrator Guide

10.5 Configuring the System Settings

IP5000speakerphonesystemadministrationisprovidedundertheSystemSettingsdialog,whichallows you to change the following:

• Administrative Logon Credentials

• Syslog Service Reporting

• Secure HTTP Server

• Date and Time

• Upgrade Firmware

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IP5000 2.0 SeriesAdministrator Guide

System Administration Settings

TheAdministrationpageunderSystemcontainsseveralsettings:

• System InfodisplaystheMACaddressandfirmwareversionrunningontheIP5000.

• Administrator allowstheadministratorusernameandpasswordtobechanged.Enteranew Username,ifdesired,andenterthenewPassword and again in the Confirmboxtochangetheseparameters.

• TheIP5000cansendRFC5424SyslogmessagestoaSyslogserverbyspecifyingitinthissection. NotethatSyslogmessagesareonlyusefulforadvancedtroubleshootingandarenotintendedfor general monitoring.

• AnewprivatekeyandcertificatecanbeuploadedtotheIP5000’sSecure HTTP Server if you donotwishtousethesystem’sbuilt-inkeyandcertificate.ThekeyshouldbePKCS#8,DER-formattedandthecertificateX.509,DER-formatted.

Whenyouarefinished,clickSaveChanges.YoucanalsorebootthedevicedirectlyfromthispagebyclickingReboot Now.

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IP5000 2.0 SeriesAdministrator Guide

DateandTimeConfiguration

TheIP5000speakerphonedateandtimearemanagedby:

1. Clicking Date/Time under System(seefarleft-handcolumn). Under Set Date & Time,youcanmanuallysettheDate,Time,DaylightSavings (ifapplicable)andTimeZone.

2. ToautomaticallysynchronizewithanNTP(NetworkTimeProtocol)server,checkEnabled andentertheIPorURLoftheNTPserver(i.e.Server Address).

3. Click Save Changes.

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IP5000 2.0 SeriesAdministrator Guide

UpgradingtheIP5000Firmware

TheIP5000speakerphonefirmwarefilecanbechangedby:

1. Select Upgrade Firmware under System(seefarleft-handcolumn).

2. Click Browse(orSelect File)andselecttheappropriatefirmwarefile.

3. Click the Upgradebutton.

4. TheIP5000speakerphonewillupdate,automaticallybackupthenewfirmwareandreboot. Oncethisiscomplete,yournewfirmwarewillbeinuseandshouldbedisplayednextto Current Version.

Note: Firmwareversionisalsoreportedinthe Administration section.

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IP5000 2.0 SeriesAdministrator Guide

10.6 Configuring System Options and ScriptsTheIP5000speakerphonehasadvancedconfigurationsettingsthatallowforcompletecontrolofthehardwareandhowthesystemperforms.Amemorycapacityof3MBprovidesmultiplephonenumbersandrecordedmessagecapabilities.Incomingcallrouting,SNMPandadvanceddiagnos-ticsenhancedwithadvancedscriptingcapabilitiesprovideforflexibleconfigurations.

BatchConfiguration

TheIP5000speakerphonecanbeconfiguredfromaTFTPserver,e.g.UPD.

1. Click on Batch Configuration under Code Blue(seefarleft-handcolumn)

2. EntertheTFTP Server IP address and TFTP Server Port.

3. Click on Fetch ConfigurationtopulltheconfigurationfilesfromyourTFTPserver.

4. Click on Verify Integritytovalidatetheconfigurationfilesaresuitableforuse.

ThisfunctionalitycanbeusedinlieuofUPD’sprogramfunctionalitytohavetheIP5000pullitscon-figurationinsteadofhavingitpushedfromUPD.

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IP5000 2.0 SeriesAdministrator Guide

EnteringPhoneNumbers

TheIP5000speakerphonenumberconfigurationismadeby:

1. Clicking Numbers under Code Blue(seefarleft-handcolumn).

2. Entertheextension(i.e.SIPaccount,userextension).Choosewhichaccountthis extensionnumberwillberelatedto,thenenteradescriptionforthisextension.Seeaccount referenceonpage11.

3. Select the green plus signtoaddthenumber.

4. Todeleteanumbersimplyclickthe red X.

5. Select the green check markwhenprompted, Are you sure?

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IP5000 2.0 SeriesAdministrator Guide

Recording Administration

TheIP5000speakerphonerecordingconfigurationismadeby:

1. Selecting Recordings under Code Blue(seefarleft-handcolumn).

2. Click on Select recording file,choosethefileyouwishtouploadtotheIP5000andclick Open.

3. EntertheDescriptionwithintheDescription Field.

4. Click on the green plus signtoaddtherecordingandwaitforittofinish. Duringtheuploadprocessthescreenwilldisplay,Uploading file… Atthispointdonotrefreshthepageorclickawayfromthepageorthefilewillnotbe uploaded.Oncethefileuploadiscomplete,youwillseeDownload Recording and a new lineforuploadingadditionalrecordings.

5. Todeleteanumber,simplyclickthered X.

6. Select the green check markwhenprompted,Are you sure.

TheIP5000speakerphonesupportsthefollowingformatsandallfilesmustcontainmono(singlechannel)data.

• FilecontainingrawPCMuLawdata(extension.ulaw)

• Wavefilecontaining8KHzor16KHzLinearPCMdata(extension.wav)

Note:Audiofileswillconsumespacewithinthe3MBsharedmemoryallocation.

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IP5000 2.0 SeriesAdministrator Guide

HardwareSettings

TheIP5000speakerphonehardwaresettingsareconfiguredby:

1. Selecting Hardware Settings under Code Blue(seefarleft-handcolumn).

2. SelecttheappropriateButtonCount,KeypadAvailableandPublicAddressAvailable settingsundertheInterfacesection.PublicAddressAvailableisutilizedwhentheIP5000is controllingtheoptionalCodeBluePAScomponents(i.e.CB1,CB2,CB5withPublic AddressorWM180).

3. The Power Sourcessectionallowsyoutoselectthepowersourcesconnectedtothe IP5000. Note:Bydefault,A/Cisselected.IftheIP5000powersourceissolelyPoE,failuretoun checktheA/CBoxwillresultinSNMPtrapsnotingthefailureofA/C,wheninfactthereis noA/Cpowerapplied.

4. Checking Aux Output 1 or 2willenabletheauxiliaryoutputrelay.Bydefault,theportisset toenable(ToggleState)whenusedinanActionScript. When momentary togglehasbeenselected,thecalledpartynowhastheabilityto activatetheauxiliaryoutputremotelyforthetimeperiodchosenviaDTMFtones,fromtheir phone’skeypad. Note:Momentarytoggleisintendedforremotecontrolusebythecalledparty.It’simportant tounderstandthatscripteduseoftheauxoutputnotbeusedonanyauxoutputportthat hasbeenselectedtoactinthemomentary(remotecontrolaspect)togglefunction.Also,itis notrecommendedtouseGeneralSettings>IncomingCalls>AuxOutput1or2’sEnable onIncomingCallcheckbox.

5. Withselectionsmade,clickSave Changes.

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IP5000 2.0 SeriesAdministrator Guide

General Settings

TheIP5000speakerphonegeneralconfigurationcanbeaccessedby:

1. Clicking on General Settings under Code Blue(seefarleft-handcolumn).Inthissection youcanselecthowmanyringstheIP5000willwaitbeforeansweringanincomingcall.

2. Click the down arrow next to Answer In to change settings.

3. Additionally,torouteallincomingcallstothePASlinelevelaudiooutputformass notification,checkthebox(i.e.Alwaysrouteincomingcallstopublicaddress)nexttoPublic Address. Whenchecked,AuxiliaryOutput1and2checkboxeswillenabletheA/O1&2onincoming callandisdisabledwhenincomingcallisterminated.

ThisfeaturewasnotintendedtobeusedwithAuxiliaryOutputsconfiguredwiththe momentarily(HardwareSettingsDialog)choice.

TheIP5000canalsobeconfiguredwithastandardlocationmessage.

1. Click on the down arrow next to Location Recording to select this recording as the default LocationMessage. Thelocationmessagemustbeuploadedbeforethischoicecanbemade.SeeRecording’s dialog.

2. Onceyouhaveconfiguredtheoptionsonthispage,clickSave Changes.

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IP5000 2.0 SeriesAdministrator Guide

ActionScriptConfiguration

ActionScriptsarebasedonHardwareSettingsmadeearlierinthesetupprocess.Forexample,ifyourIP5000hastwophysicalbutton,andonlyonewasselectedinHardwareSettings“Interface”“ButtonCount,”somescriptschoiceswillbemissing.

Scripting RequirementsTheActionScriptintheIP5000canbeveryextensive,yetonlyifallthecorrectfeaturesareenabled.Understandingalltheabilitiesofthephoneisrequired.OnlythencantheuserconfiguretheIP5000formaximumfunctionality.

Numbers:LoadphonenumbersforallofyourplannedcallsfromthisIP5000.

RecordingsRecordallmessageanduploadthemtothisIP5000.

Hardware SettingsEnsuretheIP5000featuresarerepresentedintheHardwareSettingsportionoftheGUI.

Diagnostic SettingsWhenusingremotemonitoringservices,forexample,SNMPServerserviceorCodeBlue’sToolVox®Serverw/UPDapplication,theIP5000willsendSNMPtrapsorusethe“ActionScripts”generatecallstoamonitoringserviceandplaypre-recordedmessagesasanotificationwhenanissuehasbeendetected.

ScriptingBasicCall

TheIP5000hasGUIinterfaceforbuildingscripts.Scriptingcan consist of a single action or combinationofactionsrelatedtoabuttonpressorAuxiliaryOutputTrigger alone.

• Click on Action Scripts under Code Blue(seefarleft-handcolumn)toprogramtheac-tionscriptsyouwishtheunittoperformduringbuttonactivationor diagnostic condition.

• Toprogram,selectaButton or Diagnostic condition from theoptionlistbyclickingonthedownarrowacrossfromScriptfor:Forthisexample,select Button #1 Pressed

• Click on Add Action.

(Continued on next page)

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IP5000 2.0 SeriesAdministrator Guide

ScriptingBasicCall (continued)

• From the Select Actiondropdown,choosePlace Call.

• Bydefault,thefirstnumberplacedinmemorywillbepresenthere.Ifanothernumberisdesired,usethedrop-downarrowtolocateandselectanotherphonenumber.

• Click on the Save Scriptbutton.Thiscom-pletesthebasicprogrammingneededtoplaceacall.

Other Basic Script ChoicesScriptingintheIP5000allowsfornon-phonecallscriptingtobeprogrammedtomeettheuniqueneeds of the customer.

Herearesomeexamples:

1. Forthisexample,we’lluse“Button#1Pressed”asseenintheexample“BasicCall”

2. Instead of choosing “PlaceCall” let’sselect “ControlAux Output”

3. Bydefault,theAuxiliary1ispresented, butnoteonlythoseAuxOutputs selectedinHardwareSettingswillbe availableinthislist.

SCRIPTING BASIC CALL (continued)

• From the Select Action dropdownchoosePlace Call.

• Bydefaultthefirstnumberplacedinmemorywillbepresenthere. Ifanothernumberisdesired,usethedrop-down arrow tolocateandselectanotherphonenumber.

• Click on the Save Script button. Thiscompletesthebasicprogrammingneededtoplaceacall.

pic19 over on right side

Other Basic Script Choices ScriptingintheIP5000 allows for non-phonecallscriptingtobeprogrammedtomeetuniqueneedsofthecustomer.

Here are some examples:

1. For this example we’ll use “Button #1 Pressed” as seen in the example “Basic Call”

2. Instead of choosing “Place Call” lets select “Control Aux Output”

3. By default the Auxiliary 1 is presented, (butnote only those Aux Output’s selected inHardware Settingswillbe availableinthislist)

(Continued on next page)

pic20 over on right side

SCRIPTING BASIC CALL (continued)

• From the Select Action dropdownchoosePlace Call.

• Bydefaultthefirstnumberplacedinmemorywillbepresenthere. Ifanothernumberisdesired,usethedrop-down arrow tolocateandselectanotherphonenumber.

• Click on the Save Script button. Thiscompletesthebasicprogrammingneededtoplaceacall.

pic19 over on right side

Other Basic Script Choices ScriptingintheIP5000 allows for non-phonecallscriptingtobeprogrammedtomeetuniqueneedsofthecustomer.

Here are some examples:

1. For this example we’ll use “Button #1 Pressed” as seen in the example “Basic Call”

2. Instead of choosing “Place Call” lets select “Control Aux Output”

3. By default the Auxiliary 1 is presented, (butnote only those Aux Output’s selected inHardware Settingswillbe availableinthislist)

(Continued on next page)

pic20 over on right side

SCRIPTING BASIC CALL (continued)

• From the Select Action dropdownchoosePlace Call.

• Bydefaultthefirstnumberplacedinmemorywillbepresenthere. Ifanothernumberisdesired,usethedrop-down arrow tolocateandselectanotherphonenumber.

• Click on the Save Script button. Thiscompletesthebasicprogrammingneededtoplaceacall.

pic19 over on right side

Other Basic Script Choices ScriptingintheIP5000 allows for non-phonecallscriptingtobeprogrammedtomeetuniqueneedsofthecustomer.

Here are some examples:

1. For this example we’ll use “Button #1 Pressed” as seen in the example “Basic Call”

2. Instead of choosing “Place Call” lets select “Control Aux Output”

3. By default the Auxiliary 1 is presented, (butnote only those Aux Output’s selected inHardware Settingswillbe availableinthislist)

(Continued on next page)

pic20 over on right side

(Continued on next page)

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IP5000 2.0 SeriesAdministrator Guide

ScriptingBasicCall (continued)

4. The next choice is to EnablethisAuxOutputand/orsettheDurationforthisAux Output Action.Inthisexample,let’srequesta10-seconddurationuponthetouchofbutton#1.

5. Next click on Save Script.Thisscriptisnowreadytobetested.TouchButton#1totest.

Combining Multiple Actions in One “Script -- Advance Programming”Thefollowingexamplewouldbethemostcommonconfigurationdeployed.

1. Using Action Scripts > Script for: “Button#1 Pressed”. Addthefollowingasseenintheexample:

A. ControlAuxOutput–EnableB. Place Call – with messages for Caller and Called PartyC. ControlAuxOutput–Disable

2. TheScriptshouldlooklikethis:

A. Click Save Script whenfinished.

SCRIPTING BASIC CALL (continued)

4. Next choice is to Enable this AuxOutput and or set the Duration for this Aux Output Action. In thisexample let’s request10seconddurationuponthetouchofbutton1.

5. Next click on Save Script. Thisscript isnowreadytobe tested. Touch Button 1 to test.

Combining Multiple Actions in One “Script -- Advance Programming” The following example would be the most common configuration deployed.

1. Using Action Scripts > Script for: “Button #1 Pressed”. Add the following as seen in the example: A) Control Aux Output – Enable B) Place Call – with messages for Caller and Called Party C) Control Aux Output – Disable

2. TheScriptshouldlooklikethis: A) Click Save Script when finished

pic21 over on right side

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IP5000 2.0 SeriesAdministrator Guide

ActionScriptParameters

WithintheScriptsaremanysettingscontrollingthenextstepintheprocessoftheAction Script:

• Durationoftheprocess• Enable / Disable features• A reactivation of an Aux Output with a timed limitation

ThefollowingwillprovidedetailedexplanationsintotheseScriptcontrols.

Note:Scripts,PhoneNumbers,andRecordingsallsharea1MBmemorycap.

ACTION SCRIPT PARAMETERS

Within theScriptsaremanysettings controllingthenextstepin theprocessoftheAction Script: Duration of the process,Enable / Disable features,orevenareactivationofanAux Output with a timed limitation. The following will provide detailed explanations into these Script controls.

Note: Scripts, Phone Numbers, and Recordings all share a 1Mb memory cap.

Playing a Message

MessagescanbesettoplayanytimeupontheactivationofaScriptorduringacall.

Plus, theycanbesettorepeatasshownhere:

Place Call

Placing a Call: theadministratorsetsupwhichnumberswillbeattemptedandinwhichorder. The administrator could choose multiple numbers stored in “Numbers” or the same numbercanberepeatedmanytimes. “If not answered, then” Call. Select additional numberstobedialed.

Dialing/Answer Timeout: The default time is 60 seconds andcanbe steppeddown to as littleas5seconds,beforethecallattempttimesout.

Maximum Call Duration: The default time is 600 seconds (10 mins). Duration range 0001 to 9999 seconds(1 secondup to166.65 minutes). Thirty secondsbefore the timer exhausts, an audibletonewillplaytonotify bothpartiesthecallisabouttoterminate,unlessthetimerisdisabledthroughaDuringcallCommand(DTMFtone3).

While Dialing: StandardRingback is the default setting.Other choices are: A message can besettoplaytothepersonattheIP5000 orDoNothing,untilthecallisconnected.

(continued on next page)

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IP5000 2.0 SeriesAdministrator Guide

ActionScriptParameters (continued)ACTION SCRIPT PARAMETERS (continued)

Place Call (continued)

When Answered: The default setting is Normal Two-Way Conversation. TheoptionistoPlayCustomMessages. A message can besettoplayLocally(attheIP5000)or Remotely(totheCalledParty).

ChoosingthisoptionwilladdanotheroptiontothePlacecallsequence,And Then. The And Then choice allows the call to continue through to normal two-way conversation mode or Hang Up and reset the IP5000.

Note: In this feature, it is prohibited to use the same exact message in both local and remotely selection.

In Call Commands: ThedefaultisEnabled. All RemoteControlDTMFtonecommandsareavailableforusebythecalledparty. The alternate choiceisDisabled,effectivelylockingoutallDTMFtone commands from the Called Party’s control.

Control AUX Output

• Auxiliary Outputs can beactivatedand deactivated throughout aScript.

• Auxiliary Outputscanalso besetto activate on incoming answered calls.

• It is strongly advised when this feature is used no other configurations are enabledfor an Auxiliary Output with Momentary Toggle selected in Hardware Settings.

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IP5000 2.0 SeriesAdministrator Guide

AuxiliaryOutputExpandedFunctionalityandUseCase

TheIP5000AuxiliaryOutputabilitieshavebeenexpandedforuniqueusecases:SecurityPersonalAccess Controls.

Example:

Gate or Door ControlEitheroutputcanbeconfiguredtoactivateuponthecalledparty’suseofDTMFkeys4or5onthephoneforapredeterminedtimeperiodbytheGateMechanism(example-fourseconds).

1. SettingupAuxiliaryOutput1toMomentarilyToggleforfourseconds: Aux Output Momentary Toggleisbestusedforremotecontroloperationsandshouldnotbecom-binedwithScripted Timed Aux Output timers or Incoming Calls > Aux Output > Enable when an Incoming Call is active.

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IP5000 2.0 SeriesAdministrator Guide

AuxiliaryInputActivatedScenario

Inthisexample,theIP5000hasbeenconfiguredtoperformthefollowingScriptuponanAuxiliaryInputContactClosure:

1. PlayaMessageoutofthespeaker.

2. TriggerAuxOutput#1(strobelight).

3. PlaceaCallto“Security”

A. Uponconnecting,activateAuxOutput#2untilremotelyreleasedbythe CalledParty(Security).B. ReleaseforAuxOutput#2isaccomplishedbytheCalledparty’sphone keypad–Key#5.

4. Called Party disconnects.

DisableAuxOutput#1(strobelight)20secondsaftertheCalledPartyhangsup.

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IP5000 2.0 SeriesAdministrator Guide

PublicAddress

IfyourIP5000isconnectedtoaCodeBluePASspeakersystem,configurethebelow.

Hardware Configuration >PublicAddressfeatureenabled.

General Settings > Public Addresscheckedtoalwaysrouteincomingcallstopublicaddress.

Public Address – PAS System If your IP5000 is connected to a Code Blue PAS speaker system, configure the below. Hardware Configuration > PublicAddressfeatureenabled

General Settings > Public Address checked to always route incoming alls topublicaddress

Public Address – PAS System If your IP5000 is connected to a Code Blue PAS speaker system, configure the below. Hardware Configuration > PublicAddressfeatureenabled

General Settings > Public Address checked to always route incoming alls topublicaddress

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IP5000 2.0 SeriesAdministrator Guide

CONFIGURINGDIAGNOSTICS

Diagnostic SettingsTheIP5000speakerphonediagnosticsettingsareconfiguredby:

• SelectingDiagnosticSettingsintheCodeBlueConfiguration.

• ClicktheEnablecheckbox.

• InputtheSNMPServerIPaddressandSNMPServerPortnumbertomonitortheIP5000withanSNMPmanagementsoftwareorwithCodeBlue’sToolVox®Gateway,w/UnitProgramming&Diagnostic(UPD)Software.

Power Supply Failure TimeoutTheIP5000monitorsthepowersourcesforlossofpoweror,inthecaseofthe12Volt/Battery,thecircuitmonitorsforLowVoltagecondition(11.5–11.0V).

Note:Backuppowermustbeavailableforthephonetoreportapowerfailure.Ifnopowerisavailable,anetworkmanagementsystemmustperiodicallycheckthephoneforthepowerfailuretobereported.CodeBlue’sUPDcanprovidethisfunction.

• PowersupplymonitoringisbasedontheselectionsmadeinHardwareSettings>PowerSupplysection.

• 12-24VoltA/CorD/Cmonitoringwillbecheckedwithinthetimeintervalprovided.(Example: 900seconds=15minutes.)Theintervalrange0-9999999(1second-2,777.7775hours),shouldthevoltagebecomeunavailableoraproblemhasbeendetected.TheCODEBLUE-MIB::powerSourceparameterwillbeissued.

• MainpowerMIBvalueisCODEBLUE-MIB::powerSource.0 ac.TheSNMPtrapwillbeissuedagainifatthenextintervalthevoltageissuehasnotbeenrectifiedwithinthetimedintervalanotherTrapwillbesent.TheACpowerfailurescriptwillalsoberun.

• 12VoltD/C-Batterymonitoringwillcheckthebatteryvoltageevery900secondsandreport avoltageconditionviaaSNMPtrap.

• 12VDCbatteryMIBvalueisCODEBLUE-MIB::powerSource.0 dc.Replacethefullychargedbatteryifpossible.Ifreplacingwithanunchargedbattery,allowupto48hoursforafullre-charge.TheDCpowerscriptwillalsoberun.

• PoEPowerFailure:WhenPoEpoweristhesolepowersourceandinterruptioninserviceisexperienced,noTrapwillbesentunlesstheIP5000hasasecondpowersourcetobackuptheIP5000operations.

Note:PoEpowerfailureswillonlybereportedifdataserviceisstillavailable.

• PoEPowerMIBvalueisCODEBLUE-MIB::powerSource.0 poe.ThePoEpowerfailurescriptwillalsoberun.

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IP5000 2.0 SeriesAdministrator Guide

Others – (Tests)

Microphonetestingisdisabledbydefault.Enablingwillshowanumberofreoccurringtestroutines.Themicrophoneissupportedbythespeaker’sabilitytogeneratetonesatthescheduleintervals.

• Thetestconsistsofbeepsfromthespeaker,whichwillbereceivedbythemicrophone. » Themaximumnumberofbeeps:2-10beeps. Oncethemicrophonedetectsthebeeps,thetestiscompleteuntilthenext scheduledtestispresent.

» Thebeeptonevolumechoicesaresoft,loud,orsofttoloud. Thebeeptonevolumesettingshouldbesettoanticipateambientnoiselevelatthetime of the test.

The test schedule choices are:• Every15minutes• Hourly• Daily• Weekly

• Testingondemand:Whenmicrophonespeakertestingisenabled,theadministratormayselecttoRunTestwhileloggedintotheIP5000.TheresultsofthetestwillonlybepresentinafailedSNMPtrap,whichwouldappearintheSNMPserverlogsorUPDDiagnosticReportslogs.TheMIBvalueisCODEBLUE-MIB::micSpeakerFailure.

PAS – Public Address System FailureTheIP5000monitorsthestateoftheCodeBlueBlueAlert®PASamplifiersforfailures.TheamplifierssignaltheIP5000ofaproblem,andtheIP5000sendsanSNMPtrapoftheproblem.

TheMIBvaluesfortheseSNMPtrapsare:

- CODEBLUE-MIB::publicAddressFailure

- CODEBLUE-MIB::highTemperature

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IP5000 2.0 SeriesAdministrator Guide

11 Dual Accounts

SampleApplicationusingDualAccountsontheIP5000phone

IfusingbothaccountsonanIP5000,youmustsetuptwonumbers(one“via Account 1”andtheother“via Account 2”),andanactionscriptwithasingledialstepwith“call first number”and“if not answered then call second number”.

Useoutcomesdependentonthenetwork:

1. Ifserver1isconsideredregisteredandresponds,thecallgoesthroughtoserver1 immediately.

2. Ifserver1isconsideredregisteredandunresponsive,itwillbetriedforuptoDialing/ answer timeout,butnomorethan30seconds.Thenserver2willbetried.

3. Ifserver1isnotconsideredregistered,server1willbeskippedandserver2willbetried immediately.

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IP5000 2.0 SeriesAdministrator Guide

12 CLI (Command Line Interface)TheIP5000hasextensivecommandsthatcanbeusedbytelnettingintothedevice.

Youcanusewindowstelnetordownloadacommonfreetelnetclient,“putty”.

TelnettotheIPAddressoftheIP5000phone:useport23ifunsure.

LoginisthesameasthroughtheWebGUI.

admin

admin

Youcantype“help”toseealistofavailablecommands.

The most commonly used are:

format c: codeblue –Usingthiscommand,youformatthephoneandreturnittofactorydefault.Thiscommandmustbefollowedupwithareboot.

reboot –Makethephonereboot.

ping IP Address or Domain Name–PingtheIPPBXtoseeifthephonecanreachitsregistrar.

button 1–Selectbutton1-4andinitiateabuttonpushremotely.Thisishandyforremotetesting.Button#1istheredbutton.Button#2istheblackbutton,ifequipped.

CLI (Command Line Interface)

The IP5000 has extensive commands that can be used by telnetting into the device.

You can use windows telnet or download a common free telnet client, “putty”.

Telnet to the IP Address of the IP5000 phone: use port 23 if unsure

Login is the same as through the Web GUI.

admin

admin

you can type “help” to see a list of available commands.

The most commonly used and helpful are:

format c: codeblue – using this command you format the phone and return it to factory default. This command must then be followed up with a reboot

reboot – make the phone reboot

ping IP Address or Domain Name – ping the IP PBX to see if the phone can reach it’s registrar

button 1 – select button 1-4 and initiate a button push remotely. This is very handy for remote testing. Button 1 is the red button. Button 2 is the black button if equipped.

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IP5000 2.0 SeriesAdministrator Guide

13 In-Call CommandsTheIP5000speakerphoneprovidesenhancedfunctionalitythroughtheutilizationofInCallCommands.ThesecommandsareDTMForphonekeypadentriesmadebytheCalledParty.Belowisalistandexplanationofeachcommand.

In-Call Command Function Description1 PlayLocationMessage Plays the Location Recording selected in

General Settings2 SwitchfromSpeakertoPAS

OutputandMutetheMicTransferstheaudiotothePASaudiooutputandmutesthemicrophonetoeliminateafeedbackloop

3 Deactivate Call Timer DeactivatestheMaximumcalldurationtimersettingintheoperationalscriptcurrentlyrunning

4 Activate/DeactivateAuxiliary1 ToggleAuxiliary1state;activateordeactivate

5 Activate/DeactivateAuxiliary2 ToggleAuxiliary2state;activateordeactivate

6 MicVolumeUp Increasethemicrophonevolume;usedtodecrease the Called Party volume

7 MicVolumeDown Decreasethemicrophonevolume;usedtodecrease the Called Party volume

8 SpeakerVolumeUp Increasethespeakervolume;usedtoincrease the Calling Party volume

9 SpeakerVolumeDown Decreasethespeakervolume;usedtodecrease the Calling Party volume

Note:SomeVoIPcodecsdonotfullysupportDTMFTonesignalingandmaynotfunctionasintended.

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14 Factory ResetThesystemcanberesetviatwodifferentmethods.

First Method:

PresstheresetbuttonforfivesecondsanditwilldeletetheIP5000networkconfigfiles;scriptsandrecordings will remain.

Pressresetbuttonfor10secondsormoreandtheIP5000filesystemwillbeformattedresettingto factory defaults.

(Continued on next page)

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Factory Reset (continued)

Second Method:

Ifyouhavetelnetaccesstotheunit,youcandefaulttheunitthroughthecommandlineinterface.

Youcanusewindowstelnetordownloadacommonfreetelnetclient,“putty”.TelnettotheIPAddressoftheIP5000phone:useport23ifunsure

• EnterUsername:adminandPassword:admin• Attheprompt,type.advanced• Attheprompt,typeformatc:codeblue• Aftersuccessfullyformattingthephone,typereboot

FACTORY RESET (continued)

2nd Method:

If you have telnet access totheunit,youcandefaulttheunitthroughthecommandline interface.

You can use windows telnet or download a common free telnet client, “putty”. Telnet to the IP Address of the IP5000 phone: use port 23 if unsure • EnterUsername:admin and Password: admin • Attheprompt,type.advanced • Attheprompt,typeformat c: codeblue • Aftersuccessfullyformattingthephone,typereboot

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15 CompatibilityTheIP5000phoneisaSIPversion2.0(RFC3261)deviceandiscompatiblewithIPGatewaysandPBXs that can register third Party SIP devices to them.

You must verify that the IP PBX you are registering the IP5000 to can handle Third Party SIP devices, whether through licensing and/or Hardware add-ons.

SomeexamplesofmainstreamIPPBXstheIP5000hasregisteredtoasaThirdPartySIPdeviceare:

AvayaAsteriskCiscoCallManagerNortel

and many others…

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PREPARATION

1. RecordtheMACaddressanddeterminethecurrentIPaddressforeachIP1500/2500/5000 deviceyouwishtousewithCUCM.

2. DeterminewhichpartitionyouwillputtheIP1500/2500/5000directorynumbersinto.

3. ObtainonedirectorynumberforeachIP1500/2500/5000device.

a. IfyouaregoingtousetheIP1500/2500/5000’sdualaccountconfigurationtoregis tertoredundantCUCMservers,obtainaseconddirectorynumberforeach IP1500/2500/5000device.

4. DeterminewhichcallingsearchspaceyouwillassigntotheIP1500/2500/5000.

IP5000 CONFIGURATION

RefertotheIP1500/2500/5000AdministrationANDUserGuidelocatedonourwebsite

Clear Existing Configuration

Ifnecessary,cleartheIP1500/2500/5000’sexistingconfiguration.ThiswillresetittoDHCP,somakesureyouhavethecapabilitytofindthedevice’sIPaddressagainifyoudothis.Foreachunit:

1. OpenaTelnetclientandconnecttotheIP1500/2500/5000.

2. Loginusingtheusernameadminandthedefaultpasswordadmin.

3. Typeformatc:codeblueandpressEnter.

4. TyperebootandpressEnter.

Configure Account(s)

1. LogintotheIP1500/2500/5000viaitswebinterface.Thedefaultusernameandpassword are admin and admin.

2. Select Account 1.

3. ForVoIPProtocol,selectSIP&RTP.

4. UnderSIPConfiguration,forUsername/Number,enterthedirectorynumberyouassigned earlier.

5. ForDisplayName,entercallerIDtext.

6. ForDomain,enterthehostnameorIPaddressoftheCUCMnodeyouwishtoregisterthis account to.

16 Configuring for Cisco Unified Communications Manager 9

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7. InsureKeep-Aliveisenabled.

8. UnderProxyAuthentication,forUsername,entertheusernameyouassignedtheCUCM enduser,e.g.thehexadecimalrepresentationoftheMACaddressorthelocal-usevariant for a secondary account.

9. ForPassword,enterthepasswordyouenteredintoDigestCredentialsundertheCUCM end user.

10. Click Save.

11. Repeatsteps3-10withAccount2ifyouareusingthesecondaccount.

Other Settings

RefertotheIP1500/2500/5000AdministrationANDUserGuidetocompletethesetupoftheIP1500/2500/5000,includingNumbers,GeneralSettings,HardwareSettings,andActionScripts.Whenfinished,clickApplyNowtorestartthephone;itshouldnowregistertoCUCMandbeabletoplacecallsintheassignedcallingsearchspaceaswellasreceivecallsatthedirectorynumberitisconfiguredwith.

Note: if you are setting up the IP1500/2500/5000 with secondary account support, make sure that you create each failover number twice.

UCM CONFIGURATION

AllUCM-sideconfigurationisdonewithintheCiscoUnifiedCMAdministrationwebinterface.

Create Phone Security Profile

1. NavigatetoSystem>Security>PhoneSecurityProfile.

2. DoaFindon“Third-party”tolocatetheThird-partySIPDeviceBasic-StandardSIPNon- SecureProfile.ClicktheCopyicon.

3. CheckEnableDigestAuthentication.

4. ChangetheNameandDescriptiontoCodeBlueIP1500-2500-5000Profile.

5. Click Save.

Configure End Users

ForeachIP5000device,configureanewenduserforSIPauthentication.

1. NavigatetoUserManagement>EndUser.

2. Click Add New.

3. FortheUserID,enterthehexadecimalversionoftheMACaddress;e.g.00:50:C2:17:7B:E8

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wouldbecome0050c2177be8.

a. UseoftheMACaddressasuserIDisonlyarecommendation.Iflocalconfiguration permits,youcanuseanyotherformofuserID;justbesuretorecordwhichuserID goeswithwhichphoneandwhichofthephone’saccounts.

4. FillintheLastnamefieldwithadescriptionofthestation.

5. CreateandrecordasecureSIPpasswordandfillintheDigestCredentialsandConfirm DigestCredentialsfieldswiththispassword.Youwillbeenteringthispasswordlaterinto theIP1500/2500/5000.

6. Click Save.

Configuring End Users for Secondary Accounts

IfyouaregoingtousetheIP1500/2500/5000’ssecondaryaccountfunctionalitytoregistertoaseparatedirectorynumbertoaseparateCUCMnodeforfailoversupport,repeattheaboveprocessusingalocal-use-onlyMACaddress.Alocal-use-onlyMACaddresshastheU/Lbitsetto1toindi-cate the address is locally administered.

SinceallIP1500/2500/5000units’MACaddressesstartwith0,youcancreatealocally-administeredaddressthatisunlikelytoconflictwithotherlocally-administeredaddressessimplybysettingtheU/Lbitsimplymeanschangingthesecond0toa2,e.g.0250c2177be8.

Configure Phones and Directory Numbers

ForeachIP5000device,configureanewPhoneandassociateddirectorynumber.

1. Navigate to Device > Phone.

2. Click Add New.

3. ForPhoneType,selectThird-partySIPDevice(Basic).

4. EntertheMACAddressofthephoneinhexadecimalformat;e.g.00:50:C2:17:7B:E8would become0050c2177be8.

5. ForDevicePool,selectDefault(orsomeotherlocally-configureddevicepool).

6. ForPhoneButtonTemplate,selectThird-partySIPDevice(Basic).

7. ForCallingSearchSpace,selectthecallingsearchspacetheIP1500/2500istouse.

8. ForDeviceSecurityProfile,selectCodeBlueIP1500-2500-5000Profile.

9. ForSIPProfile,selectStandardSIPProfile.

10. ForDigestUser,selecttheendusermatchingtheMACaddressofthephone,orthealter nateuserIDyoucreatedwhenyouwereconfiguringtheenduser.

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11. Click Save.

12. Ontheleftsideofthescreen,clickLine[1]-AddanewDN.

13. FillintheDirectoryNumber.

14. ForRoutePartition,selectthepartitionthedirectorynumberresidesin.

15.UnderLine1,forDisplay(InternalCallerID),enteradescriptivenameforCallerIDpur poses.

16. IfyouwishtoreturnabusysignalforsilentmonitoringiftheIP1500/2500/5000isinuse, disableCall Waiting:underMultipleCall/CallWaitingSettings,ForbothMaximumNumberofCallsand BusyTrigger,enter1.

17.Click Save.

Configuring Phones and Directory Numbers for Secondary Accounts

IfyouaregoingtousetheIP1500/2500/5000’ssecondaryaccountfunctionality,repeattheaboveprocesswithalocal-use-onlyMACaddressasoutlinedinConfiguringEndUsersforSecondaryAc-counts,andspecifyadistinctdirectorynumber.

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17 Avaya IP Office Integration Guide

Introduction

ThisAvayaIPOfficeIntegrationGuideprovidesgeneralinstructionsforintegrationoftheIP1500/2500/5000 Series PhoneswithanIPOfficeinstallation.Readthisinstructionsetcompletelybeforestartinganyinstallation.FordetailedIP1500/2500/5000setupinstructions,pleaseconsulttheIP1500/2500/5000 Guides.

Prerequisites

• AvayaIPOfficeManagerVersion9pre-installed• SIPDeviceLicensingfor3rdPartyIPEndpoints• NetworkaccesstotheIPOfficeManager,IP1500/2500/5000 Series Phones and allnetworkservices(SIP,HTTP,FTP,RTP/SRTP)

IP Office Manager Basic Configuration

Basic instructions for integrating IP1500/2500/5000 Series PhoneswithanAvayaIPOfficeR7Managerareincluded.AdvancedsetupofIPOfficeManagerfeaturesisoutsidethescopeofthisdocument.

1. UsingIPOfficeR7Manager,connecttotheIPOfficeControlUnit.

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2. LogintoAvayaIPOfficeManager:

3. SIPExtensionSupportisrequiredforIP1500/2500/5000 integration. Select System > LAN1 (or LAN2) > VoIPinIPOfficeManager:

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4. Check that SIP Registrar Enableisenabled.

5. Select the SIP Registrarsub-tab.6. In Domain Name,entertheFullyQualifiedDomainName(FQDN)ortheIPad

dressassociatedwiththecorrectLANportontheIPOfficeControlUnit.Deselect Auto-create Extn/User. Click OK.

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7. ASIPextensionwillneedtobecreatedforeachIP1500/2500/5000 Series Phone. Right click on Extension,selectNew and then click on SIP Extension.

8. Enterthefollowingfieldstocreateanewextension: • Extension ID: AuniqueextensiontoidentifythelogicalextensioninIPOffice.By default,IPextensionsstartat8000. • Base Extension: This is the extension used to call the IP1500/2500/5000 Series Phone. • Force Authorization: Select to force authentication of the IP1500/2500/5000 Series Phone.

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9. Select the VoIPtabandselecttheCompression Mode. The default of the IP1500/2500/5000 Series Phone is G.711 U-LAW and will work in most cases. MoreinformationonaudiocodecscanbefoundintheIP1500/2500/5000 Series Phone Guides. Set DTMF Support to RFC2833.

10. EachIP1500/2500/5000 Series Phone should have a unique User. Right click on User and select New.

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11. Enterthefollowingfieldstocreateanewuser; • Name: Thiswillbedisplayedastheuser’snameinIPOfficeManager,andis usedastheusernameforSIPregistrationwhenconfiguringthe IP1500/2500/5000 Series Phone. • Extension: This should match the Base ExtensionconfiguredfortheSIPexten- sioninStep8.Thisisalsousedasthephonenumberwhenconfiguringthe IP1500/2500/5000 Series Phone.

12. Select the TelephonytabandthentheCall Settingssub-tab.DisableCall Waiting On and Answer Call Waiting on Hold.Callwaitingisnotsupportedon the IP1500/2500/5000 Series Phone.

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13. Select the Supervisor sub-tab.IntheLogin Codefieldenterapasswordtobe usedbytheIP1500/2500/5000 Series Phoneforauthentication.AvayaIPOffice willonlyacceptnumbersinthisfield.

14. IfaddingmultipleIP1500/2500/5000 Series Phones,repeatSteps7-13foreach device.

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18 IP Audio InterfaceTheIPAudioInterface(IAI)isanIP-basedaudiodevicesupportingVoIPandAudiooverIPapplications.TheIAIfullduplextechnologyisthemostadvancedonthemarkettoday.ItisanidealsolutionforbridgingaudioandcontactclosuresoverlongdistanceLAN/WANnetworks.Itextendsandinterfacestonon-networkbasedtraditionalpublicaddresssys-temsandallowsfortwo-waycommunicationwithexistingfirepanelssotheymaybeusedasemergencyendpoints.TheIAIisdesignedtosupportCodeBlue’sBlueAlert®MassNotifica-tion System over the wired or wireless network.

BlueAlert,NFPA72®ECS(Chapter24)compliant,allowsflex-ibilityinannouncementdeliverybyprovidingtexttospeech,livebroadcast,pre-recordedmessagesandwarningtoneoptions,aswellasannouncementrepeatandschedulingfeatures.

ThefollowingareexamplesofhowtosetuptheIAIandinterfacewithbothlinelevelaudioanda25/70volt PA system.

Optionalsoftwareallowsmultipleunittemplateprogramming,audiostorage,phoneandpublicaddressemailfaultreporting,andmanagesallincomingemergencyandnon-emergencyeventswithaneasy-to-useGraphicalUserInterface.CodeBlue’sIAIfulfillstheneedforeffective,reliableemergencynetworkcommunication and enhances full system integration.

• TheLineLevelAudioInputorOutputcanbeutilizedbyconnectingtopins1-4ofthePhoenixPlug.

• TheAuxiliaryOutputisutilizedtoactivateacontactclosureona3rdpartysystemtypicallytoactivateagroupofaudiopagingdevicesorwaketheaudioamplificationsystemfromasleepmodeandthenpassaudiofromtheBlueAlertsystemtothe3rdpartysystemconnectedtoLineLevelAudioOutput.

• TheAuxiliaryInputisutilizedtoinitiateacalltoaBlueAlertgroupandpassaudiofromtheactivatingsystem,connectedtotheLineLevelAudioInput,todevicesconfiguredwithintheBlueAlertgroup

Page 12 of 28 PR-108-A 1/2012

4) The IAI is capable of being utilized in various configurations connecting up multiple types of audio systems to be utilized as a mass notification endpoint within the Blue Alert system. Below is an overview of the connections of the IAI:

Figure 8

• The Line Level Audio Input or Output can be utilized by connecting to pins 1-4 of the Phoenix Plug.

• The Auxiliary Output is utilized to activate a contact closure on a 3rd party system typically to activate a group of audio paging devices or wake the audio amplification system from a sleep mode and then pass audio from the Blue Alert system to the 3rd party system connected to Line Level Audio Output.

• The Auxiliary Input is utilized to initiate a call to a Blue Alert group and pass audio from the activating system, connected to the Line Level Audio Input, to devices configured within the Blue Alert group

• Various devices exist on the market to convert 25/70/100 volt audio to line level audio. See Appendix B for examples. However, the IAI requires a 600ohm input. It is the responsibility of the end user to convert if necessary.

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• Variousdevicesexistonthemarkettoconvert25/70/100voltaudiotolinelevelaudio.SeeAp-pendixBforexamples.However,theIAIrequiresa600ohminput.Itistheresponsibilityoftheend user to convert if necessary.

ThefollowingareexamplesofhowtosetuptheIAIandinterfacewithbothlinelevelaudioanda25/70voltPAsystem.

1. Scenario:IAIconnectedandconfiguredtointerfacewithaBogenpagingamplifier TPU100B.

a. MountandconfiguretheTPU100Bperinstallationinstructions.b. FindasuitablemountingplacefortheIAI.ItissuggestedthattheIAIbemounted

onastandard¾inchplywoodtelecombackboardtypicalincommunicationsMDF/ IDF closets.

c. TheIAIisPoEpoweredwhichshouldbesuppliedbyaPoEswitchconnectedtoa UPSpowerbackupsystemtoensurefunctionalityduringapoweroutage.

d. ConnecttheEthernetporttotheappropriateswitchforconnectivitytotheToolVox orMseriesplatform.

e. ConnectthelinelevelaudiooutputoftheIAItoMusicinputontheTPU100B.

2. Scenario:IAIconnectedandconfiguredtointerfacewithafirealarmpanel.Two-waycom municationcanbeachievedtoutilizetheBlueAlertsystemasfirealarmendpointsandthe firepanelvoiceenabledendpointsasemergencyMNSendpoints.Thisscenarioistypical forallfirepanelintegrations:

a. Mountandconfigurethefirepanelpermanufacturer’sinstallationinstructions.b. FindasuitablemountingplacefortheIAI.ItissuggestedthattheIAIbemounted

onastandard¾inchplywoodtelecombackboardtypicalincommunicationsMDF/ IDF closets.

c. TheIAIisPoEpoweredwhichshouldbesuppliedbyaPoEswitchconnectedtoa UPSpowerbackupsystemtoensurefunctionalityduringapoweroutage.

d. ConnecttheEthernetporttotheappropriateswitchforconnectivitytotheToolVox orMseriesplatform.

e. ConnectthelinelevelaudiooutputoftheIAItoalinelevelaudioinputonthefire alarmpanel.

Page 13 of 28 PR-108-A 1/2012

The following are examples of how to set up the IAI and interface with both line level audio and a 25/70 volt PA system.

a. Scenario: IAI connected and configured to interface with a Bogen paging amplifier TPU100B.

1. Mount and configure the TPU100B per installation instructions.

2. Find a suitable mounting place for the IAI. It is suggested that the IAI be mounted on a standard ¾ inch plywood telecom backboard typical in communications MDF/IDF closets.

3. The IAI is PoE powered which should be supplied by a PoE switch connected to a UPS power backup system to ensure functionality during a power outage.

4. Connect the Ethernet port to the appropriate switch for connectivity to the ToolVox or M series platform.

5. Connect the line level audio output of the IAI to Music input on the TPU100B.

Figure 9

Music Input

TPU100B

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Page 19 of 28 PR-108-A 1/2012

7. Connect the auxiliary output of the IAI to a contact closure input on the fire panel.Note: Some fire panels may require a signaling device be placed on the dry contact closure of the IAI to send the active/inactive signaling to the panel. Please refer to your fire panels manufacturing specifications for proper connectivity. See Appendix B for additional options supplied by end user.Signaling relay example:

Figure 18

8. Connect a normally open contact closure on the fire panel to the auxiliary input on the IAI.

9. Configure your IAI to place a call to the appropriate Blue Alert group when the Auxiliary #1 input is activated allowing the fire panel to pass audio to all endpoints configured in the Blue Alert group. Ensure that Disconnect is chosen when Auxiliary Input #1 toggles.

Figure 19

Page 19 of 28 PR-108-A 1/2012

7. Connect the auxiliary output of the IAI to a contact closure input on the fire panel.Note: Some fire panels may require a signaling device be placed on the dry contact closure of the IAI to send the active/inactive signaling to the panel. Please refer to your fire panels manufacturing specifications for proper connectivity. See Appendix B for additional options supplied by end user.Signaling relay example:

Figure 18

8. Connect a normally open contact closure on the fire panel to the auxiliary input on the IAI.

9. Configure your IAI to place a call to the appropriate Blue Alert group when the Auxiliary #1 input is activated allowing the fire panel to pass audio to all endpoints configured in the Blue Alert group. Ensure that Disconnect is chosen when Auxiliary Input #1 toggles.

Figure 19

f. Connectthelinelevelaudiooutputofthefirepaneltothelinelevelaudioinputon the IAI. Note:Somepanelsmayrequirea25/70voltinput.RefertoAppendixBforaudio linelevelconvertersandaudioenabledrelayswhicharetobesuppliedbytheend user.

g. ConnecttheauxiliaryoutputoftheIAItoacontactclosureinputonthefirepanel. Note:Somefirepanelsmayrequireasignalingdevicebeplacedonthedrycontact closureoftheIAItosendtheactive/inactivesignalingtothepanel.Pleasereferto yourfirepanelsmanufacturingspecificationsforproperconnectivity.SeeAppendix Bforadditionaloptionssuppliedbyenduser. Signalingrelayexample:

h. Connectanormallyopencontactclosureonthefirepaneltotheauxiliaryinputon the IAI.

i. ConfigureyourIAItoplaceacalltotheappropriateBlueAlertgroupwhentheAuxil iary#1inputisactivatedallowingthefirepaneltopassaudiotoallendpointscon figuredintheBlueAlertgroup.EnsurethatDisconnectischosenwhenAuxiliary Input#1toggles.

Page 18 of 28 PR-108-A 1/2012

b. Scenario: IAI connected and configured to interface with a fire alarm panel.Two-way communication can be achieved to utilize the Blue Alert system as fire alarm endpoints and the fire panel voice enabled endpoints as emergency MNS endpoints. This scenario is typical for all fire panel integrations:

1. Mount and configure the fire panel per manufacturer’sinstallation instructions.

2. Find a suitable mounting place for the IAI. It is suggested that the IAI be mounted on a standard ¾ inch plywood telecom backboard typical in communications MDF/IDF closets.

3. The IAI is PoE powered which should be supplied by a PoE switch connected to a UPS power backup system to ensure functionality during a power outage.

4. Connect the Ethernet port to the appropriate switch for connectivity to the ToolVox or M series platform.

5. Connect the line level audio output of the IAI to a line level audio input on the fire alarm panel.

6. Connect the line level audio output of the fire panel to the line level audio input on the IAI.Note: Some panels may require a 25/70 volt input. Refer to Appendix B for audio line level converters and audio enabled relays which are to be supplied by the end user.

Figure 17Line LevelAudio Input

Line LevelAudio Input

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j. EnsurethatcallsarealwaysroutedtoPublicAddressunderGeneralSettingsofthe IAI.ThiswillpassaudiotothefirepanelduringaBlueAlertannouncement.

k. EnsureAuxiliaryInput#1andAuxiliaryOutput#1areAvailableintheIAIsettings.

l. Programacontactclosureonthefirepaneltoactivatethedesiredvoiceenabled endpointsandpasstheIAIaudiotothem.

m. ProgramacontactclosureonthefirepaneltoactivatetheIAIandpassthefire panelaudiototheIAI.

Page 20 of 28 PR-108-A 1/2012

10. Ensure that calls are always routed to Public Address under General Settings of the IAI. This will pass audio to the fire panel during a Blue Alert announcement.

Figure 20

11. Ensure Auxiliary Input #1 and Auxiliary Output #1 are Available in the IAI settings.

Figure 21

12. Program a contact closure on the fire panel to activate the desired voice enabled endpoints and pass the IAI audio to them.

13. Program a contact closure on the fire panel to activate the IAI and pass the fire panel audio to the IAI.

14. On the following pages are screen shots of a Simplex Grinnell 4100U fire panel programming to work with the Code Blue IAI as an integrated 2 way emergency mass notification system.

Page 20 of 28 PR-108-A 1/2012

10. Ensure that calls are always routed to Public Address under General Settings of the IAI. This will pass audio to the fire panel during a Blue Alert announcement.

Figure 20

11. Ensure Auxiliary Input #1 and Auxiliary Output #1 are Available in the IAI settings.

Figure 21

12. Program a contact closure on the fire panel to activate the desired voice enabled endpoints and pass the IAI audio to them.

13. Program a contact closure on the fire panel to activate the IAI and pass the fire panel audio to the IAI.

14. On the following pages are screen shots of a Simplex Grinnell 4100U fire panel programming to work with the Code Blue IAI as an integrated 2 way emergency mass notification system.

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19 Button and Activation Specifications

Thebuttonrequiresaforceof3-5N(Newton-siunits).Anotherwaytoexplainthis:6–18ozofpressureovertimeapplied,whichisbetween125–300ms(0.15–0.3seconds).

Slappingorslidingyourfingersacrossthebuttonwillnotactivateit.Itrequirespressureovertime.Theouteredgeofthebuttonwillnotbethatsensitive.Normaluseofthebuttonwouldbesomeonerushingtoactivateitandusingtheirhand,finger,arm,knee,forehead,etc. Nootherpiezoelectricbuttononthemarketwillfunctionaswell.

TheonlydifferencesbetweentheanalogandIPbuttonsaretheoutputonthewiresandthestateofthebutton,N.OorN.C.Thebuttoncanandpiezoelementsareidentical.Theanalogbutton(2wire)isN.O.(NormallyOpen),andclosesmomentarilywhenpressed.Thedigitalbutton(3wire)isN.C.(NormallyClosed)andwhenpressedthestategoestoopenmomentarily,whichistranslatedtoaPthenRdataoutputtotheIP1500/IP2500/IP5000boards.

Thespecificationofthebuttonis:

Switching Current: 0.200 A

Actuation Force:3-5N:6–18ozofpressureovertimeapplied.Whichisbetween125–300ms(0.15–0.3seconds)

Make Impulse Time:125-300mSEC

Switch Resistance : “ON”<20ohms

Switch Resistance: “OFF”>5MOhms

Make Pulse Time: 125-300mSEC

Surface Deflection: 1 micron - activation

Button Temperature : -40°Cto+85°C(-40°Fto185°F)

Functional Life: >50millionactivations

Functional in Freezing Rain: Yes

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20 Speaker Specifications

SPL Level Test ResultsMeter used: EXTECH InstrumentsModel 407732

Mode dBASettings:FAST&Hi(Hi=65~130dB)TonewasgeneratedwithinAsteriskandassignedtoextensionnumber.

Thephonewasprogrammedtodialtheassignednumberforthefrequencyofchoice,whichcreatedasignaltobeplayedthroughthespeakerofthephone.

Tone (Hz) IP5000 3.5” spkr1000 103.7dBA2000 104.1 dBA5000 102.9 dBA

EXTECH meter was placed exactly one meter from the speaker on the same plane.Each tone was played for three seconds, and the MAX reading was logged.

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21 Troubleshooting the IP5000 SpeakerphoneTheIP5000speakerphoneisanetworkdevice.Thefollowingaretipsfortroubleshooting:

Power-Ensurethepowertoyourdeviceisworkingandratedfor802.11af/atPoEspecificationsifusingPOE.TheIP5000shouldonlyhaveonesourceofpowerotherthanabackupbattery.IfnotusingPOE,thenmainpowerneedstofallinto12-24VoltsACorDC.

Ping Test-ThisdeterminesconnectivityandthepacketlossandlatencytimetoandfromyourdestinationandthequalityofyournetworkconnectiontotheIP5000.Ifyoureceivenoresponseandpowerisconfirmed,contactyournetworkadministrator.YoucanalsoPingfromwithinthephonetowardsyourIPPBXtotestthatitcanreachitsIPPBX/SIPGateway.

Network–Ifyou’reputtingtheIP5000onanetworkthatrestrictsportsthenthebelowportsmustbeopenfortheIP5000tocommunicatetoitsappropriateIPPBX/SIPGateway.

1. IAX2/UDPoutgoingtoport4569onIPPBX/SIPGateway(onlyneededifusingIAX2instead ofSIPontheaccountspage).

2. SIP/UDPoutgoingtoport5060IPPBX/SIPGateway.3. RTP/UDPincomingfromIPPBX/SIPGatewaytoUDPports23456-23556(configurable).

DHCP-TheIP5000issetupforDHCPbydefault.IfyoucannotdeterminetheIPaddressofyourIP5000,contactyournetworkadministrator.

Account-EnsureyourSIPorIAX2accountissetupcorrectly.AccountusernameandpasswordmustmatchtheaccountcredentialsonyourVoIPsystem.ThisisthemostcommonmistakewithsettingupSIPaccounts.

Codec-EnsurethecodecsettingsonyourVoIPsystemmatchtheIP5000codecsettings.

Firewall-FirewallscommonlyblockorpartiallyblockVoIPcalls.CheckwithyournetworkadministratorifyoucannotcommunicatewithyourIP5000frombehindafirewall.

ContactinfoforCodeBlueTechnicalServicesandSupportstaffcanbelocatedattheendofthisGuideifyouneedfurtherassistancetroubleshootingyourIP5000phone.Dependingonyourissue,afirmwareupgrademaybeneeded.

Note:IfyoudonothaveaDHCPserverrunning,useastandardhome/wirelessrouterandplugyourspeakerphoneandlaptopintothesamerouter.OnceyouknowtheIPAddress,youcanbrowsetoitviayourwebbrowser.

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22 Regulatory & Warranty

RegulatoryTheIP5000speakerphoneconformstothefollowinglistofdirectivesandproductsafetystandardsasapplicable:

EU: EN 55022:2006+A1:2007EN 55024:1998+A1:2001+A2:2003EN 61000-4-2:1995EN 61000-4-3:2006+A1:2008EN 61000-4-4:2004EN 61000-4-5:2006EN 61000-4-6:2007EN 61000-4-8:1993+A1:2001EN 61000-4-11:2004EN 61000-3-2:2006+A1:2007EN 61000-3-3:2008

USA: CFR 47, Part 15CANADA: ICES-003e

WarrantyCodeBlueCorporationprovidesalimitedwarrantyonthisproduct.Refertoyoursalesagreementtoestablishthetermsofthelimitedwarranty.Inaddition,CodeBlue’sstandardwarrantylanguage,aswellasinformationregardingsupportforthisproduct,whileunderwarranty,isavailableatwww.codeblue.com/support.

Notice : Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

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23 Technical Services and SupportForadditionalsupport,pleasefeelfreetocontactCodeBlue’sTechnicalServicesandSupportStaffat [email protected] or (616) 392-8296, Opt 3.

8 a.m. to 5 p.m. Monday through Friday Eastern Time