Quality Management System 601/3694/7 Specification
Page 2 of 142 IQB/0.2/263 | Version 1.0 | 18/09/2014 | Author CZ
Contents Page
Industry Qualifications ......................................................................................................................................................... 5
Institute of Administrative Management (IAM) .................................................................................................................... 5
Introduction ......................................................................................................................................................................... 5
About this Qualification (Description, Objectives, Aims, Purpose) ...................................................................................... 6
Sector .................................................................................................................................................................................. 6
Structure (Credit, Rules of Combination, Guided Learning Hours) ..................................................................................... 6
Barred Units ........................................................................................................................................................................ 8
Delivery ............................................................................................................................................................................... 8
Assessment ......................................................................................................................................................................... 8
Assessment terminology ..................................................................................................................................................... 9
Plagiarism Guide to Centres, Assessors, Examiners and Candidates .............................................................................. 10
Age range and Geographical Coverage ............................................................................................................................ 10
Learner entry requirements ............................................................................................................................................... 10
Progression ....................................................................................................................................................................... 10
Tutor requirements ............................................................................................................................................................ 11
Centre Requirements ........................................................................................................................................................ 11
Membership ...................................................................................................................................................................... 11
Unit 1: Manage personal and professional development T/506/2952 ............................................................................... 12
Unit 1 Guidance on Delivery and Assessment .................................................................................................................. 13
Unit 2: Manage team performance A/506/1821 ................................................................................................................ 15
Unit 2 Guidance on Delivery and Assessment .................................................................................................................. 16
Unit 3: Principles of leadership and management F/506/2596 .......................................................................................... 17
Unit 3 Guidance on Delivery and Assessment .................................................................................................................. 19
Unit 4: Principles of people management R/506/1937 ...................................................................................................... 21
Unit 4 Guidance on Delivery and Assessment .................................................................................................................. 23
Unit 5: Principles of business D/506/1942 ......................................................................................................................... 26
Unit 5 Guidance on Delivery and Assessment .................................................................................................................. 28
Unit 6: Promote equality, diversity and inclusion in the workplace T/506/1820 ................................................................. 30
Unit 6 Guidance on Delivery and Assessment .................................................................................................................. 31
Unit 7: Manage individuals performance J/506/1921 ....................................................................................................... 33
Unit 7 Guidance on Delivery and Assessment .................................................................................................................. 34
Unit 8: Manage individuals' development in the workplace L/506/1922 ............................................................................ 36
Unit 8 Guidance on Delivery and Assessment .................................................................................................................. 37
Unit 9: Chair and lead meetings Y/506/1924 ..................................................................................................................... 38
Unit 9 Guidance on Delivery and Assessment .................................................................................................................. 39
Unit 10: Manage conflict within a team K/506/1927 .......................................................................................................... 40
Unit 10 Guidance on Delivery and Assessment ................................................................................................................ 41
Unit 11: Procure products and/or services M/506/1928 .................................................................................................... 44
Unit 11 Guidance on Delivery and Assessment ................................................................................................................ 45
Unit 12: Implement change T/506/1929 ............................................................................................................................ 46
Unit 12 Guidance on Delivery and Assessment ................................................................................................................ 48
Unit 13: Implement and maintain business continuity plans and processes K/506/1930 .................................................. 50
Unit 13 Guidance on Delivery and Assessment ................................................................................................................ 51
Unit 14: Collaborate with other departments M/506/1931 ................................................................................................. 53
Unit 14 Guidance on Delivery and Assessment ................................................................................................................ 54
Unit 15: Support remote or virtual teams A/506/1933 ....................................................................................................... 56
Unit 15 Guidance on Delivery and Assessment ................................................................................................................ 57
