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8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 1/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
Ymh Dxeyn$Fhchwkynoc Vowlrekah0K Qndreh Qoexynoc?
MOV YO GEHCI YMH KERMKGHY QOXR0 G -OODHWQ.% ^ KCI P
8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 2/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
Jwod ymh ekwfh% dxeynckynocke aowrowkynocq yo
QDHq% ymh rooe oj h}rhwnhcahi% h}haxynzh$ehzhe vowlhwq nq indncnqmncf% kci chv geooi
vnee mkzh yo aodh jwod ymh inqyncaye~ injjhwhcy
fhchwkynocq% ixgghi Fhchwkynoc ^% kci P#
Ymhwh kwh feood~ kci aocjxqncf rwhinaynocq oj
ymh injjnaxeynhq oj vowlncf kci kikryncf yo jx$
yxwh dxeyn$fhchwkynocke vowlrekahq% aodgncncf
Gkg~ Goodhwq% Fhchwkynoc ]% Fhchwkynoc ^
kci ymh xraodncf Fhchwkynoc P*#
Nq ymhwh k whekynzhe~ qndreh qoexynoc ymky
vowlq kawoqq kee fhchwkynocq?
Ymnq vmnyh rkrhw h}kdnchq ymh royhcynke
nqqxhq kci ojjhwq qodh qxffhqynocq jow
qxaahqqjxe h}haxynzh whawxnydhcy kci
whyhcynoc% kci ymhwhg~ awhkyncf kc hjjhaynzh%
dxeyn$fhchwkynocke vowlrekah#
*Ihjncnynocq
Gkg~ Goodhwq0 gowc ghyvhhc ;>99 kci ;>:9#
Ymh oeihqy Gkg~ Goodhwq kwh ky% ow aocqnihw$
ncf% whynwhdhcy< ymh ~oxcfhqy kwh dkckfncf
ymh Dneehccnkeq kci Fhchwkynoc$]„q#
Fhchwkynoc ]0 gowc ghyvhhc ;>:2q kci ;>=7#
Fhchwkynoc ^0 gowc ghyvhhc ;>=7 kci 722;<
zhwqkyneh xqhwq oj aodrxyhwq kci ahee rmochq%
geofq% nRoiq kci ymh ncyhwchy# Qodhyndhq
akeehi Dneehcnkeq#
Fhchwkynoc P0 gowc kjyhw ;>>;# Qodhyndhq
aocqnihwhi yo gh jwod ;>>8#
QhaynocqK0 Ekal oj jxyxwh ehkihwqmnr qxrre~ ‑ nq ny k feogke
amkeehcfh?
G0 Chv amkeehcfhq ‑ kci orrowyxcnynhq
A0 Whawxnyncf ‑ kci whykncncf ‑ Fhchwkynoc ^
I0 Vnee dkckfhdhcy h}rhwnhcah iwkqyna amkcfh?
H0 Akqh Qyxi~0 Joaxq oc Jeh}ngneny~
J0 Aocaexqnoc
Ekal oj Jxyxwh Ehkihwq
Kaaowincf yo XC ikyk% ymhwh vnee gh
k qmowykfh oj ;2 dneenoc vowlhwq
nc ymh XQ ehkihwqmnr rnrhench g~ 72;8#
Qo% nq ymnq royhcynke qmowykfh k feogke
amkeehcfh% ow nq ny endnyhi yo ”ihzheorhi„
aoxcywnhq?
K feogke qxwzh~ oj h}rhwnhcahi% h}haxynzh$ehzhe whawxnyhwq joxci
inznihi orncnocq0
‧ Ymh h}haxynzh qmowykfh nq qhhc kq k qnfcnjnakcy rwogehd nc
Gwkpne% vmnam nq whfkwihi kq kc hdhwfncf haocod~# H}rhwnhcahi
h}haxynzh whawxnyhwq whkenph ymh ihzheordhcy rnrhench qndre~
akc„y dkyam ymh haocod~„q qrhhi oj fwovym# Dxeyn$whfnoc
aenhcyq% hkfhw yo whawxny kci whyknc jxyxwh ykehcy% kwh qhhncf
k royhcynke qmowykfh kawoqq Qoxym kci Ahcywke Kdhwnak#
8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 3/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
‧ Nc Dh}nao% ymh royhcynke qmowykfh nq coy whfkwihi
kq k fhchwke nqqxh% oce~ nc qrhanjna ncixqywnhq% ncaexincf
yhamcoeof~ kci ymh qanhcahq#
‧ Nc Hxworh% qodh aoxc$
ywnhq qmkwh ymh qkdh
rwogehd oj k royhcynke
vowlhw qmowykfh#
‧ Nc Jncekci% dkc~
rhoreh nc dkckfhdhcy
roqnynocq kwh whynwncf%
kci ymhwh nq ncqxjjnanhcy
h}rhwnhcahi qykjj yoaozhw ymhqh whenc{xnqmhi
roqnynocq#
‧ Fhwdkc$gkqhi whawxnyhwq kwh jkancf k qmowykfh oj
ehkihwqmnr qxrre~ jwod 72;1 ‑ vmhc dowh rhoreh kwh
h}rhayhi yo ehkzh ymh vowlrekah ymkc ymhwh vnee gh
~oxcf rhoreh qykwyncf yo vowl< ymh fkr nq vnihcncf%
kci ymh vowl qxrre~ nq keqo qmwnclncf vnym kaahehwkyncf
qrhhi#
‧ Ykehcy qmowykfh nq k lh~ nqqxh nc Kxqywkenk#
‧ ^hy% ymhwh nq k injjhwhcy qnyxkynoc nc ymh roqy$qoznhy
aoxcywnhq# Kjyhw ymh roenynake amkcfhq nc ;>=>% gkg~
goodhwq -mhkzne~ gxwihchi jwod ymh aoddxcnqy
q~qyhd. ojyhc ekalhi ymh ekcfxkfh qlneeq% hixakynoc ow
ymh h}rhwnhcah yo jkah chv amkeehcfhq< ymh~ vhwh
qooc whrekahi g~ zhw~ ~oxcf Fhchwkynoc ] dkckfhwq ‑
ihqrnyh ymh ekyyhw„q nddhcqh ekal oj dkckfhwnke
h}rhwnhcah# Yvhcy~ ~hkwq oc% ymh yor dkckfhwq kwh
cov ojyhc nc ymhnw 92„q ow hzhc ekyh 12„q# Ymhwhjowh%
h}rhaykynoc nq ymky doqy rhoreh nc dkckfhwnke
roqnynocq vnee coy chhi cow h}rhay yo whynwh nc ymh ch}y
72 ~hkwq# Nc ymky whfnoc% ymh jeov oj akcinikyhq nq zhw~
qywocf# Movhzhw% ymh qnfcnjnakcy nqqxh nq ymh {xkeny~ oj
akcinikyhq% kq vhee kq ymhnw doynzkynoc#
‧ Jow Kqnk% ymh qmowykfh nq coy ~hy k dk`ow nqqxh ‑
ghakxqh oj ymh ncawhkqhi jeov oj ncvkwi ykehcy# Kqnkcq
kwh keqo aocqnihwhi yo gh dowh orhc yo wheoakyh jow
fooi akwhhw orrowyxcnynhq#
Kq ihzheorncf aoxcywnhq joeeov ymh ywhciq qhy g~
ihzheorhi aoxcywnhq% qo ymhqh nqqxhq kwh h}rhayhi yo
hzhcyxkee~ kjjhay kee whfnocq# Hzhc vmhwh ymhwh nq co
qmowykfh oj rhoreh% ymhwh nq kc h}rhaykynoc oj k jxyxwh
ekal oj h}haxynzh ykehcy kci eocfhzny~# Dkckfncf
dxeyn$fhchwkynocke whawxnydhcy% kci h}rhaykynocq% vnee
ghaodh k feogke amkeehcfh#
Amkeehcfhq kci Orrowyxcnynhq
Ymh injjhwhcy h}rhaykynocq oj Fhchwkynoc ^% aodrkwhi
yo rwhznoxq vowlhwq% vnee ehki yo chv amkeehcfhq ‑ kci
orrowyxcnynhq# Fwoodncf ymnq fhchwkynoc jow h}haxynzh$
ehzhe roqnynocq dk~ chhi awhkynzh qoexynocq#
Feogkee~% amkeehcfhq zkw~ g~ aoxcyw~ kci whfnoc# Jow
h}kdreh% kaaowincf yo ykehcyqdooymnh% dhdghwq oj
Fhc ^ vmo fwhv xr nc Kqnkc aoxcywnhq qmov injjhwhcy
rwhjhwhcahq kci h}rhaykynocq oj vowl yo ymoqh vmo
fwhv xr nc ymh XQ ow Hxworh# Ymnq nq xqxkee~ kyywngxyhi
yo ymh injjhwncf axeyxwke kci haocodna aocinynocq#
Kxqywkenkc aodrkcnhq h}rhay
amkeehcfhq ky kee ehzheq ‑ iwnzhc g~
ihdofwkrmnaq kci h}rhaykynocq
oj kizkcahdhcy% vmneh whawxnyhwq
nc Gwkpne qhh qhrkwkyh amkeehcfhq
ky ymh dni$ehzhe dkckfhdhcy%
yhamcnake kci h}haxynzh ehzhe#
Aodrkcnhq nc ymh Apham Whrxgena fhchwkee~ whaofcnph
ymky jwhqm geooi gwncfq jwhqm nihkq% vmnam nq qhhc kq kc
hqqhcynke jxhe jow chv nihkq kci qywocfhw aodrhynynzh
kizkcykfh#
Nc ymh ihzheorncf aoxcywnhq% qxam kq Qoxym Kdhwnak%
ehqq jeh}ngeh -aodrkwhi yo Cowym Kdhwnak kci Hxworh.
ekgow ekvq kci ywkinynocke owfkcnpkynocke axeyxwhq dk~
ghaodh k rwogehd vmhc mnwncf ymh jeh}ngeh Fhc ^#
Kqnkc aodrkcnhq dk~ jkah ymh fwhkyhqy amkeehcfhq kq
ymh~ yhci yo gh dowh ahcywkee~ aocywoeehi% vnym
fwhkyhw hdrmkqnq oc ghncf nc ymh ojjnah% whrowyq kci
yndh$ykgehq% kci vmhwh eo~key~ dk~ gh ywhkqxwhi
kgozh rhwjowdkcah#
8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 4/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
Whawxnydhcy kci Whyhcynoc oj
Fhchwkynoc ^
Dowh ymkc mkej oj Fhc ^ hdreo~hhq ghenhzh ymh~ vnee coy qyk~ vnym ymhnw axwwhcy hdreo~hwq jow ymh
whdkncihw oj ymhnw vowlncf enjh% aodrkwhi yo :7( oj
Fhchwkynoc ] kci
=9( oj Gkg~
Goodhwq vmo
h}rhay yo whdknc
vnym ymhnw axwwhcy
hdreo~hw jow ymh
whqy oj ymhnw vowlncf enzhq#
Yor rwnownynhq nc kyywkayncf Fhc ^
O]^FHCP rwo`hay whqhkwam nc 72;2 qxwzh~hi dowh
ymkc 8%222 rhoreh# Ymhqh ncaexihi 1%222, ;= yo 78$
~hkw$oeiq nc ymh XQK% XL% Fhwdkc~% Ncink kci Amnck#
Ymh qxwzh~ keqo ncaexihi ;%782, 7: yo 18$~hkw$oeiq
kci 182, 1: yo 98$~hkw$oeiq jow jxwymhw aocyh}y#
-O]^FHCP nq k whqhkwam rwo`hay ehi g~ FeogkeVowlrekah Nccozkynoc yo xcihwqykci mov ndrowykcy
ymh jxyxwh vowlrekah nq yo fhchwkynocq nc ymh
vowlrekah#.
Rwnownynhq0
‧ Ojjnah eoakynoc# Rwhjhwhcah jow kc xwgkc enjh vnym
vowl kci modh nc aeoqh rwo}ndny~#
‧ Jeh}ngneny~# Fhc ^q rwhjhw k jeh}ngeh vowlncf hcznwoc$
dhcy% ncaexincf ymh orynoc yo vowl whdoyhe~#
‧ Qoanke hcznwocdhcy# Fhc ^q qhh ymh ojjnah kq kc
h}yhcqnoc oj ymh modh hcznwocdhcy% dn}ncf gxqnchqq
kci qoanke enjh#
‧ Fhc ^q h}rhay gwhkl$oxy woodq kci k aojjhh qmor#
Vmky heqh doynzkyhq Fhc ^q?
Qxaahqqjxe krrwokamhq xqhi g~ feogke aodrkcnhq
ncaexih rwoznincf dowh ncjowdkynoc% rwodoyncf
inqaxqqnoc% kci h}haxynzh aokamncf#
Vmneh qynee k ihzheorncf kwhk% ymh rwndh ncahcynzhq
ncaexih0
‧ hdreo~hh whaofcnynoc
‧ jeh}ngeh vowlncf qamhixeh
‧ h}yhcihi dkyhwcny~ ehkzh
‧ qoanke chyvowlq
‧ akwhhw ihzheordhcy roenanhq
‧ yxnynoc whndgxwqhdhcy
‧ orrowyxcnynhq jow qhej h}rwhqqnoc
‧ amneiakwh jkanenynhq
‧ modh ojjnah orynocq
‧ qkggkynake kq qykcikwi orynoc
‧ yhamcoeof~ jow whdoyh vowlncf orynocq
Vmky vnee lhhr ymhd?
Dowh ymkc jnckcanke whyxwcq% Fhc ^q vkcy vowl/enjh
gkekcah orrowyxcnynhq% qxam kq jeh} yndh kci vowlncf
jwod modh# Ymh~ krrwhankyh k gkekcah ghyvhhc
jkdne~% vowl kci moggnhq< yndh$ojj kq k whvkwi nq
fwhkye~ krrwhankyhi#
Aodrkcnhq kwh keqo ncywoixancf hdreo~hh kakihdnhq%
rwoznincf aocqykcy hixakynoc orynocq% kci ojjhwncf `og
woykynoc yo fknc ymh gwoki h}rhwnhcahq kci h}rhwynqh
wh{xnwhi jow jxyxwh ehkihwqmnr woehq#
Nc fhchwke% Fhc ^q
rekah qywocf
hdrmkqnq oc
gkekcahi vowl hymnaq#Kq vhee$hixakyhi
rhoreh% ymh~ kwh
ihdkcincf dowh
jeh}ngeh vowl
aocahryq#
Whawxnydhcy amkeehcfhq vnee aodh jwod dkyamncf
dowh modh$ownhcykyhi akcinikyhq vnym dowh jnwd$
ownhcykyhi roqnynocq# Jeh}ngeh% nccozkynzh aodrkcnhq
ymky aocqnihw Fhc ^„q chhiq vnee gh ghyyhw roqnynochi
yo kyywkay fooi dkckfhdhcy$royhcynke hdreo~hhq ‑
kci whyknc ymhd#
8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 5/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
Hqqhcynke Dkckfhdhcy Amkcfhq
Ywkinynocke dkckfhwnke qy~ehq dk~ coy gh hjjhaynzh#
Vmky chhiq yo amkcfh? Kci mov vnee ymhqh amkcfhqkjjhay oymhw hdreo~hhq?
Aodrkc~ kci aoxcyw~
axeyxwh vnee iwnzh
dkckfhdhcy amkcfh#
Jow h}kdreh% vmneh k
yhkd$qrowy dkckfh$
dhcy qy~eh dk~ vowl
nc ymh XQ% Hxworhkc
aodrkcnhq -kci
dkckfhdhcy. akc gh dowh aocqhwzkynzh#
Movhzhw% och feogke chahqqny~ jow ihkencf vnym ymh
dxeyn$fhchwkynocke vowlrekah vnee gh ymh chhi yo
ghaodh dowh orhc kci jeh}ngeh# Dkckfhwq vnee chhi
yo ihzheor rhoreh% rwoznih wood jow qhej$h}rwhqqnoc%
kci xcihwqykci mov yo ihke vnym injjhwhcy hdreo~hhq
qy~ehq#
Chv Dkckfhdhcy
Ncyhwhqyncfe~% dkc~ dkckfhwq krrkwhcye~ jnci Fhc ^q
hkqnhw yo vowl vnym ymkc Gkg~ Goodhwq%
kaaowincf yo whqhkwam aocixayhi g~
Ehkihwqmnr Dkckfhdhcy Kxqywkekqnk -EDK.#
Ymh EDK„q Fhchwkynocq E#H#K#I# -Ehkihwqmnr%
Hdreo~dhcy kci Inwhaynoc. qxwzh~ keqo joxci0
―ekwfh cxdghwq nc kee fhchwkynocq ioc„y vkcy
yo vowl vnym% ow whrowy yo% Gkg~ Goodhwq nc
ymh jxyxwh ‑ k whqrocqh ymky ncaexihi Gkg~
Goodhwq#—
Nihkq kci Orynocq
Mhwh kwh qodh nihkq kci orynocq% gkqhi oc
xcihwqykcincf mov ymhqh chv rwojhqqnockeq ymncl% kci
qxaahqqjxee~ ncyhfwkyncf chv dhymoiq vnym h}nqyncf
qykjj rwnownynhq#
Orhc inqaxqqnoc kci ncyhwkaynzh dkckfhdhcy
Vmneh orhwkynocke ykqlq vnee aocyncxh yo ihrhci oc
”gwnalq kci dowykw„ gxneincfq% ny nq enlhe~ ymky
h}haxynzhq nc feogke owfkcnpkynocq vnee ncawhkqncfe~
vowl jwod k modh ojjnah% ow% ncihhi% jwod kc~vmhwh
kci ky kc~ yndh# Kc hjjhaynzhe~ aoddxcnakyncf
h}haxynzh vnee chhi yo aoddxcnakyh vnym qykjj nc
injjhwhcy yndh pochq% nc ymh hzhcncf ow hkwe~ dowcncf%
oxy oj ”whfxekw„ gxqnchqq moxwq#
‧ Fhc ^ hdreo~hhq chhi ykwfhyq kci fokeq% kci vkcy
ymhnw vowl docnyowhi kci joeeovhi$xr ‑ kc~vmhwh%
kc~yndh# Vnym qywnay fokeq kci ykwfhyq% ny iohqc„y
dkyyhw vmhwh ow vmhc ymh hdreo~hh vowlq% kq eocf kqmh ow qmh fhyq ymh vowl ioch#
‧ Qxaahqqjxee~ dkckfncf qxam hdreo~hh ncyhwkaynoc
vnee gh k chahqqkw~ amkeehcfh% kq Fhc ^q kwh hjjhaynzhe~
qhyyncf ymh ywhciq#
Jeh}ngeh ojjnah moxwq kci vowlncf eoakynocq
Fhc ^q whenkcah oc yhamcoeof~% kci ghenhj nc vowlncf
jeh}nge~ kc~yndh% kc~rekah -kci ghncf hzkexkyhi oc
vowl rwoixaynoc% coy oc mov% vmhc ow vmhwh ymh~ foy
ny ioch.% vnee hjjhay ozhwkee aowrowkyh orhwkynocq#
Movhzhw% Fhc ^q h}rhay kc ojjnah ihql% gxy keqo vkcy
yo vowl whdoyhe~# Dkckf$
ncf ymh znwyxke vowlrekah
kci znwyxke vowlhw vnee gh
k chv amkeehcfh#
‧ Nc ymh Apham Whrxgena% k
modh ojjnah nq whfkwihi kqk zkexkgeh ghchjny% kci
rkwy$yndh roqnynocq kwh
whekynzhe~ wkwh# Chv dkckfhdhcy dk~ chhi yo gh
dowh jeh}ngeh#
‧ Kqnkc aodrkcnhq dk~ chhi yo kikry jwod ymhnw
axwwhcy ahcywkee~ aocywoeehi axeyxwh% vnym nyq hdrmkqnq
oc qywnay vowlncf moxwq% kci ihyknehi dkckfhdhcy
whrowyncf#
8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 6/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
Yhamcoeof~
NY vnee rek~ kc ncawhkqncfe~ ndrowykcy woeh nc
qxrrowyncf ymh gxqnchqq rwoahqq kci hckgencf
aodrkcnhq yo vowl hjjnanhcye~ vnym ihahcywkenphi
qywxayxwhq#
‧ Znwyxkenpkynoc -ocench aoddxcnakynoc% whdoyh
kaahqq% kci chyvowlncf. nq k ywhci ymky mkq ghaodh
dowh dkncqywhkd% nc rkwy ymwoxfm ymh whahcy
haocodna iovcyxwc% vmhc aoqy axyyncf ghakdh
awxanke nc owihw yo qxwznzh#
‧ Znwyxke aoorhwkynoc dk~ gh kc hjjhaynzh kci jeh}ngeh
gxqnchqq qoexynoc#
‧ Movhzhw% ymhwh dk~ gh k fhchwkynocke whkaynoc
kfkncqy ymh kevk~q$kzknekgeh dhcykeny~ iwnzhc g~ ymh
”Gekalghww~ axeyxwh„# Qodh Fhc ^q mkzh vkyamhi ymhnw
rkwhcy„q fhchwkynoc gh ogqhqqhi vnym k 79/6 vowl
axeyxwh ‑ kci dk~ whghe kfkncqy ymky coynoc% vmneh
aocyncxncf yo vkcy yo gh qoankee~ chyvowlhi ky kee
yndhq#
Jeh}ngeh kci awhkynzh MW roenanhq
Fhc ^q kwh fhchwkee~ qhej$iwnzhc kci yhkd ownhcyhi#
Ihdofwkrmnaq vnee endny ymh qxrre~ oj rwoqrhaynzh
ykehcy% vmnam vnee ncawhkqh ymh rovhw oj Fhc ^q#
Hdreo~hhq vnee coy gh kq whkine~ whrekahkgeh kq nc ymh
hkwe~ 7222q% kci aodrkcnhq vnee chhi yo nczhqy doch~
kci hjjowy nc hdreo~hh whyhcynoc% kci ncahcynzh
qamhdhq#
‧ Aowrowkynocq
chhi yo lhhr xrvnym ymh ekyhqy
nihkq% yhamcoeofnhq
kci krrwokamhq% nc
owihw yo hzoezh#
‧ Feogke h}rkcqnoc
chahqqnykyhq kyywkayncf ymh ghqy nihkq% kci Fhc ^
ykehcy# Dhdghwq oj ymnq fhchwkynoc kwh aocqykcye~
ehkwcncf% h}rhwnhcancf% ioncf% ihzheorncf ymhnw yhkd%
awhkyncf kci aocywngxyncf# Ymnq ocfoncf kaynzny~ iohq
coy yoehwkyh qhejnqm ymoxfmyq% xchymnake ghmkznow% ow
oxyikyhi nihkq#
‧ Movhzhw% kee fhchwkynocq vnee chhi yo jhhe kgeh yo
kaahqq h{xke ywhkydhcy kci h{xke orrowyxcnynhq#
Qoanke dhink
Fhc ^ fwhv xr ”ocench„# Chv dkckfhdhcy vnee gh
h}rhayhi yo ykel yo hdreo~hhq nc k dowh whek}hi kci
orhc hcznwocdhcy% xqncf qoanke dhink#
Aoddxcnakynoc vnee gh ncyhwkaynzh% jeovncf nc goym
inwhaynocq# Keyhwckynzh
dkckfhdhcy
qywxayxwhq -qxam kq ymh
znwyxke ojjnah. dk~ jeov
dowh hkqne~ jwod chv
owfkcnpkynocq wkymhwymkc ymoqh kewhki~
hqykgenqmhi#
‧ Aodrkcnhq vneencf yo gh kc kyywkaynzh hdreo~hw% kci
kyywkay ymh yor hdreo~hhq% vnee chhi yo amkcfh ymh
dkckfhdhcy aoddxcnakynoc qywxayxwh#
‧ Qoanke dhink nq ghaodncf k ahcywke rkwy oj mov
rhoreh whahnzh ncjowdkynoc% qo jnwdq chhi yo yklh ymnq
qhwnoxqe~ yo gh coynahi g~ ymh chv fhchwkynocq#
‧ Aowrowkyh whqrocqngneny~ vnee aocyncxh kq k gnf nqqxh%
vnym fwhkyhw hdrmkqnq oc AQW% kci ymh hao$kvkwhchqq
ymky qykwyhi nc ymh ekyh ;>>2„q#
Ehqq ow dowh qywxayxwh
Aodrkcnhq vnee ghchjny jwod ymhnw kgneny~ yo gh dowh
jeh}ngeh% kci keeov wkrni amkcfhq nc dkckfhdhcy
qywxayxwh# Movhzhw% keocfqnih jeh}ngneny~ kci
kikrykynoc% Fhc ^q kwh iwkvc yo aodrkcnhq rhwahnzhi
kq vhee rekahi feogkee~% kq k lcovc gwkci#
‧ Fhc ^q vkcy yo vowl vnym vhee$roqnynochi
aodrkcnhq% vmnam ckyxwkee~ h}aexih qodh ehqq feogkee~
lcovc aodrkcnhq#
‧ Aodrkcnhq ymky aocahcywkyh oc gwkcincf kci
aowrowkyh whaofcnynoc ymwoxfm rhhw chyvowlq -kq
orroqhi yo ywkinynocke kizhwynqncf kci aodrkc~$rwoixahi enyhwkyxwh.% vnee gh qhhc g~ Fhc ^q kq
rwofwhqqnzh kci ywxqyvowym~#
8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 7/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
‧ Ymh wnfni mnhwkwam~ oj ekwfh% feogke aodrkcnhq vnee gh
amkeehcfhi g~ ymh chhi yo gh jeh}ngeh kci ncaowrowkyh
wkrni amkcfh#
‧ Hjjhaynzh ywkalncf rwoahqqhq vnee gh k chahqqny~ jow
dkckfncf k znwyxke vowljowah# H}haxynzh dkckfhdhcy
vnee chhi yo gh hixakyhi kci hjjhaynzh vnym
ncyhwkaynzh aoddxcnakynocq% ncaexincf qoanke dhink#
Aocaexqnoc
Eocf$yhwd hdreo~hhq vnym injjhwhcy vowl aocahryq
kci rwoahqqhq vnee chhi ywkncncf kci aokamncf% vmnehawhkyncf dxeyn$fhchwkynocke yhkdq vnee keeov ymh
dhwfncf oj injjhwhcy h}rhaykynocq kci fokeq#
Hzhw~ hdreo~hh% jwod kc~ fhchwkynoc% mkq xcn{xh
chhiq kci qlneeq ‑ kci hkam och chhiq yo jhhe zkexhi#
K ikcfhwoxq dnqyklh nq ymh neexqnoc oj awhkyncf
rwofwkdq yo whyknc rhoreh#
Eov ow mnfm whyhcynoc ehzheq kwh coymncf dowh ymkc
ymh hjjhay akxqhi g~ ymh vmoeh rwkaynah oj rhoreh
dkckfhdhcy vnymnc ymh aodrkc~#
Nj ny nq hjjnanhcy% ymhc whyhcynoc nq aocqnqyhcy#
Ymky dk~ qoxci qndreh% gxy hjjhaynzh rhoreh
dkckfhdhcy nczoezhq ky ehkqy hnfmy qxgq~qyhdq0
‧ whawxnydhcy kci qhehaynoc
‧ aodrhcqkynoc
‧ rhwjowdkcah krrwknqke kci jhhigkal
‧ ywkncncf kci ihzheordhcy
‧ owfkcnpkynocke aendkyh
‧ akwhhw rekccncf
‧ ncyhwcke aoddxcnakynoc
‧ {xkeny~ oj enjh
Chv fhchwkynocq mkzh kevk~q amkcfhi dkckfhdhcy
qywxayxwhq% kci ymky vnee aocyncxh yo mkrrhc#
Xeyndkyhe~% dkc~ oj ymh ymncfq qhhc kq
hqqhcynke yo Fhc ^q kwh keqo qhhc kq
ndrowykcy ‑ keghny ehqq qo ‑ g~ ]q kci
Goodhwq# G~ awhkyncf ymh wnfmy hcznwocdhcyjow Fhc ^q% aodrkcnhq vnee keqo rwoznih kc
hcznwocdhcy ymky vowlq h{xkee~ vhee kawoqq
ymh chv% dxeyn$fhchwkynocke vowljowah#
Akqh qyxi~0
Joaxq oc Jeh}ngeh
Ymh qxgqninkw~ oj k ekwfh% dxeynckynocke
owfkcnpkynoc -1%822 hdreo~hhq. vkq
qhkwamncf jow k Mxdkc Whqoxwahq
Dkckfhw< qhzhwke qxnykgeh akcinikyhq vhwh
nihcynjnhi#
Ixwncf ymh rwhendnckw~ ncyhwznhvq% ny yxwchi
oxy ymky ymh ghqy akcinikyh -k 12$~hkw$oei
vodkc. vkq coy vneencf yo vowl jxee$yndh
ghakxqh qmh mki k qdkee amnei# Yofhymhw%
qmh kci mhw mxqgkci mki kfwhhi yo hkam
vowl oce~ joxw ik~q rhw vhhl% keeovncf
ymhd yo hc`o~ k qrhanke jwhh ik~ vnym ymh
amnei#Ymnq akcinikyh vkq zhw~ ihyhwdnchi yo
dkncyknc ymky yndh/vowl aocahry#
Movhzhw% mhw vowl whaowiq -kci jxyxwh
h}rhaykynocq. vhwh qo fooi ymky ymh
aodrkc~ kfwhhi yo gh jeh}ngeh ‑ keeovncf
mhw yo dkncyknc mhw joxw$ik~$k$vhhl
qamhixeh ‑ kci qmh ghakdh ymh aodrkc~„q
chv MW Dkckfhw#
Ymh aodrkc~„q jeh}ngneny~ vnym ymh vowlncfmoxwq kci ymh vowlncf doihe aocyncxhq yo
keeov ny yo kyywkay mnfm${xkeny~ Fhchwkynoc ^
akcinikyhq#
8/6/2019 IRC White Paper - The Multi-Generational Workforce
http://slidepdf.com/reader/full/irc-white-paper-the-multi-generational-workforce 8/8
Ymh Dxeyn$Fhchwkynoc Vowlrekah0 K Qndreh Qoexynoc? vvv#nwaqhkwamrkwychwq#aod
Kgoxy NWA Feogke H}haxynzh Qhkwam RkwychwqNWA Feogke H}haxynzh Qhkwam Rkwychwq nq k dkwlhy ehkihw nc ymh feogke h}haxynzh qhkwam ncixqyw~ vnym k ywkal
whaowi oj dowh ymkc 72%222 aodrehyhi kqqnfcdhcyq jow ;%222, aenhcyq nc kedoqy hzhw~ aocahnzkgeh ncixqyw~
qhfdhcy kci jxcaynoc#
Oxw aenhcyq wkcfh jwod ekwfh dxeynckynockeq yo dniieh dkwlhy aodrkcnhq ymky hc`o~ ymh kizkcykfh oj
vowlncf vnym ehkincf eoake jnwdq kwoxci ymh feogh% rwoznincf ymhd kaahqq yo h}rhwy eoake dkwlhy
lcovehifh% ymh kfneny~ kci aoddnydhcy oj ovchw orhwkyhi jnwdq kci ymh feogke whkam oj k qywocf keenkcah#
Vnym k fwovncf woqyhw oj ehkincf h}haxynzh qhkwam jnwdq kawoqq Hxworh% ymh Kdhwnakq% Kjwnak% Kqnk kci
Kxqywkenk% NWA Feogke H}haxynzh Qhkwam Rkwychwq mkq dowh ymkc 782 kaaodrenqmhi h}haxynzh qhkwam
rwojhqqnockeq#
Wkclhi kdocf ymh vowei„q ;8 ekwfhqy whyknchi qhkwam jnwdq% NWA Feogke H}haxynzh Qhkwam Rkwychwq mkq ghhcrwoznincf aocqnqyhcy kci mnfm$rhwjowdkcah h}haxynzh qhkwam qoexynocq yo nyq aenhcyq jow ymh rkqy hnfmyhhc
~hkwq#
Aocykay Ncjowdkynoc0
NWA Feogke H}haxynzh Qhkwam Rkwychwq
Q~eznk DkaKwymxw
q~eznk#dkakwymxwBnwaqhkwamrkwychwq#aod
; 9;: >72 22>7
vvv#nwaqhkwamrkwychwq#aod
NWA Feogke H}haxynzh Qhkwam Rkwychwq Voweivnih0 Kwfhcynck u Kxqywkenk u
Ghefnxd u Gwkpne u Akckik u Amneh u Amnck u Apham Whrxgena u Ihcdkwl u Jncekci u Jwkcah u Fhwdkc~ u
Mxcfkw~ u Ncink u Nyke~ u Dh}nao u Chymhwekciq u Cowvk~ u Roekci u Wxqqnk u Qncfkrowh u Qoxym Kjwnak u
Qoxym Lowhk u Qrknc u Qvhihc u Qvnyphwekci u Yknvkc u XL u Xlwknch u XQK
Kiinynocke Whqoxwahq kci Jxwymhw Whkincf
ykehcy qdooymnh0 Fhchwkynoc ^0 Vmky ymh~ vkcy jwod vowl
myyr0//vvv#ykehcyqdooymnh#aod/whqhkwam/
O]^FHCP0 Vmky iohq Fhchwkynoc ^ h}rhay jwod ymhnw jxyxwh vowlncf hcznwocdhcy?
myyr0//gny#e~/lhz~we
EHKIHWQMNR DKCKFHDHCY KXQYWKEKQNK
Ehkihwqmnr Hdreo~dhcy kci Inwhaynoc -EHKI. Qxwzh~ h}reowhq nqqxhq kjjhayncf ymh vowlrekah kci rwoznihq
ncqnfmyq ncyo ywhciq ymky vnee ndrkay owfkcnpkynocq# myyr0//vvv#ehkihwqmnrdkckfhdhcy#aod#kx/Ehki_Qxwzh~#kqr}