ISM Annual Review and Declaration Lessons Learned

CH2M HILL Hanford Group John McDonald

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Goals of Process

Ensure focus on continuous improvement

Provide resource efficient approach to review ISMS program

Provide integrated improvement plan

Interface with HPI steering committee and assessments

Interface with VPP safety improvement plans

Interface with safety culture survey recommendations

Interface with ISMS assessments and strategy

Names, dates, and easy tracking of completed actions

Improve communication with regulator

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ISMS Strategic Plan

HPI Steering Committee, HPI assessments, and

actions

ISMS management assessments and recommendations

VPP safety improvement

plans

ISMS Improvement Plan

Performance Objectives, Measures, and Commitments

Annual Declaration

Safety Culture Survey Recommendations

Annual Declaration Flow Chart

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Performance Objectives, Measures and Commitments Considerations

Client issues ISMS strengths and

weaknesses ISMS strategy ISMS integration – one

safety program Safe and efficient mission

performance Zero events and injuries

HPI, VPP, and safety culture activities

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ISMS Strategic Plan

Describes the ISMS vision and strategy for the next year

Updated at least annuallyIntegrates various initiatives under ISMS

HPI, VPP, SWE

Includes POMCsIncludes critical actions to be included in

the improvement plan

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HPI Steering Committee, HPI Assessments, and Actions

The Steering Committee is the governing body for HPI policies and implementation

Goals of the Steering Committee are: Develop the long-term vision and goals for incorporating HPI

into overall ISMS Ensure HPI requirements support strategy, mission, goals

and objectives Develop and implement the HPI implementation plan

The Steering Committee Provides broad strategic direction for company-wide HPI

priorities and resources, Schedules, monitors, and evaluates HPI effectiveness, Provides a forum for HPI process improvements and

dissemination of HPI information

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VPP Safety Improvement Plans

VPP fosters employee involvement

SIPs reflect employee perspective

Including in ISMS improvement plan ensures ISMS alignment and integration

Including in ISMS improvement plan provides easy way to include key VPP improvements in the annual declaration

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Safety Culture Survey Recommendations

Safety culture provides the atmosphere to safely and efficiently perform work within the ISMS

Surveys should be periodically scheduled and captured in POMCs

Survey recommendations in the ISMS improvement plan provides easy way to include them in the annual declaration

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ISMS Assessment

Team of 8-10 people supports the assessment The assessment includes VPP, HPI, and safety

culture elements The assessment includes interviews, observations

and document review Assessment results are included in annual ISMS

Safety Management Program effectiveness review with Executive Management

Scheduled as a management assessment in March-April time frame

Supports declaration in July

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ISMS Improvement Plan

Helps coordinate and integrate ISMS initiatives

Fosters communication Formally tracks actions related to strategyProvides history log that can be used for

reports, presentations, etc. Provides evidence of progress and status

with regulators such as quarterly reviews

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Performance Improvement PlanAction Item Owner Due Date

Organizational/Process Strategy    

Conduct of Operations Related Activities    

Revise Procedure AD-C-01 to incorporate HPI tools. McKennon 30-Jun

Revise Procedure-C-13 to incorporate HPI tools. McKennon 30-Jun

Revise Procedure-C-01 to incorporate HPI tools. Jennings 30-May

Change the procedure and work control process to require developing and revising procedures and work instructions using HPI tools.

Jennings 30-May

Incorporate HPI tools into pre-job briefing process. Jennings 15-Sep

Implement the event prevention framework for critical tasks in company processes. Pizzuto 30-Sep

Charter and institute a work management change board to review procedure/work instruction changes.

Jennings 30-Jun

Empower managers and supervisors to foster and champion event reduction techniques. Pizzuto 30-Jun

Assessment, Lessons Learned, and Corrective Action Process Related Activities    

Provide just-in-time lessons learned. Higgins 30-Jun

Incorporate HPI tools into assessments, corrective actions, lessons-learned. Higgins 31-Oct

ISMS Expectation Related Activities    

Implement ISMS behavior positive reinforcement process. Kennedy 30-Jun

Revise procedures to consolidate the ISMS message, as necessary, incorporating HPI concepts for event prevention.

Kennedy 30-Sep

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Performance Improvement PlanTraining Strategy    

One ISMS Message    

Use training and emergency management to emphasize one consistent ISMS message and ISMS expectations, integrated with SWE, HPI, HRO, and VPP.

McKennon/Robinson 15-Sep

HPI Training    

Develop an HPI training strategy and provide HPI training for various functions in a graded format.

McKennon 31-Jul

include use of alternative techniques such as self checking simulator.    

training/workshop to senior leadership team    

HPI fundamentals training class for managers and supervisors.    

workshop for procedure writers, procedure owners, engineers, and planners.    

train-the-trainer class (April 10 – April 12).    

training for field workers (30 June)    

training for the HAMTC Safety Representatives, the Stewards, and Leads.    

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Performance Improvement PlanCommunication Strategy    

Communication Plan with one ISMS message    

Develop a communication plan with definitive objectives for integration of HPI, VPP, HRO, and SWE into one ISMS message with the following elements:

Turner/Kennedy 24-Jul

“Enhancing ISMS through Event Prevention”    

Utilize on-going activities to build on HPI.    

Overcome slogan perception – Use “Prevent Events” approach    

Error reduction, process/system improvements, and open communication of errors    

Communicate the why, what, where, when, who, and how of HPI tools and processes.

   

Develop and communicate HPI mentoring strategy for error prevention techniques in the field.

   

Various ISMS behavior elements    

Communicate ISMS successes through FOCUS, tailgates, tool box meetings.    

Regular communication of anti-retaliation messages.    

Instilling a “safety as the over-riding priority” attitude in managers.    

Management listening, and timely and effective responses to employee concerns.    

Encourages management presence in the field.    

Encourages even handed and reasonable management communication with workforce

   

Strengthens safety ownership - ISMS expectations for everyone    

New Handbook which integrates HPI, VPP, HRO, ISMS, and SWE into one message.

   

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Lessons Learned Integrated ISMS annual declaration process

has simplified improvement efforts

The improvement plan provides convenient way to track actions, especially for the annual declaration

Scheduled assessment provides timely input for declaration and SMP status

ISMS strategy provides tool to drive ISMS vision and strategy discussion