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APOnline-Confidential Page 1
MEESEVA USER MANUAL
FOR
“ISSUANCE OF INCOME & ASSET CERTIFICATE FOR
ECONOMICALLY WEAKER SECTIONS (EWS)”
By
APOnline-Confidential Page 2
Approval Authority:
Prepared By Date
D. Arun Kishore
Reviewed By Date
Ragavendra Rao Jakka
Approved By Date
V. Sudhakar
Distribution List:
Document Control Information:
Version Revision Date Author Affected Sections Brief Description of Change
Change Note History:
Ref. No Release Date Version No. Section No. Page No.& Line No Remarks
Name Role
B. Bala Kishore Group Leader
APOnline-Confidential Page 3
CONTENTS 1. INTRODUCTION: ........................................................................................................................................... 5
1.1 About Income & Asset Certificate for Economically Weaker Sections (EWS): ........................................ 5
1.2 Service Details: ..................................................................................................................................... 5
1.3 Abbreviations: ...................................................................................................................................... 6
2. WORK FLOW DIAGRAM: ............................................................................................................................... 6
3. PROCEDURE FOR APPLYING EWS CERTIFICATE: ............................................................................................ 6
3.1 KIOSK PROCESS:.................................................................................................................................... 6
3.2 LIST OF DEPARTMENTS: (Selection) ...................................................................................................... 7
3.3 SELECTION OF SERVICE: ........................................................................................................................ 8
3.4 APPLICATION FORM: ............................................................................................................................ 8
3.5 APPLICANT DETAILS: ............................................................................................................................. 9
3.6 PERMANENT ADDRESS DETAILS: ......................................................................................................... 10
3.7 POSTAL ADDRESS DETAILS: ................................................................................................................. 11
3.8 INCOME CERTIFICATE DETAILS: ........................................................................................................... 11
3.9 DOCUMENTS LIST: .............................................................................................................................. 12
3.10 SHOW PAYMENT: ............................................................................................................................... 12
3.11 CONFIRM PAYMENT: .......................................................................................................................... 13
3.12 ACKNOWLEDGMENT RECEIPT: ............................................................................................................ 13
4. APPROVALS: ............................................................................................................................................... 14
LIST OF TABLES
Table 1: Service Details ........................................................................................................................................ 5
Table 2: Definitions .............................................................................................................................................. 6
Table 3: Approval Authorities ............................................................................................................................. 14
LIST OF DIAGRAMS
Diagrams 1: Work Flow Process by Kiosk Operator ............................................................................................... 6
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LIST OF FIGURES
Figure 1: List of Departments ............................................................................................................................... 7
Figure 2: Select of Service - EWS .......................................................................................................................... 8
Figure 3: Application Form of EWS ....................................................................................................................... 9
Figure 4: Applicant Details ................................................................................................................................. 10
Figure 5: Permanent Address Details ................................................................................................................. 10
Figure 6: Postal Address Details ......................................................................................................................... 11
Figure 7: Income Certificate Details.................................................................................................................... 11
Figure 8: List of Enclosures ................................................................................................................................. 12
Figure 9: Show Payment .................................................................................................................................... 12
Figure 10: Payment Details & Confirm Payment ................................................................................................. 13
Figure 11: Acknowledge Receipt ........................................................................................................................ 13
APOnline-Confidential Page 5
ISSUANCE OF INCOME & ASSET CERTIFICATE FOR ECONOMICALLY
WEAKER SECTIONS (EWS)
1. INTRODUCTION:
1.1 About Income & Asset Certificate for Economically Weaker Sections (EWS):
Economically Weaker Sections (EWS) is a term used to refer to those citizens or households with income below a certain threshold level. Though there may be other economic factors in deciding on the economic weakness of the citizen/household, income is the dominant criterion. However, the definition of EWS may include those categorized as “Below Poverty Line (BPL)”. Benefit of reservation under EWS can be availed upon production of an Income and Asset Certificate issued by a Competent Authority. The person belonging to EWSs who are not covered under the scheme of reservation for SCs, STs, and OBCs shall get reservation in direct recruitment in civil posts and services in the Government of India. To avail this service, citizen needs to apply through visiting nearest MeeSeva Franchise along with
the required KYC documents.
Important Note:
Persons who are not covered under the scheme of reservation for SCs, STs and OBCs and whose family has gross annual income are to be identified as EWSs for benefit of reservation.
Income shall also include income from all sources i.e. salary, agriculture, business, profession, etc., for the financial year prior to the year of application.
1.2 Service Details:
Table 1: Service Details
Category Type B
Department Revenue
Issuing Authority MRO
User Charges 45/-
SLA 30 Days
Documents Required
Application Form*
Ration Card/EPIC Card/Aadhaar Card*
Copy of IT Returns/Pay Slip
Affidavit
Photo*
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1.3 Abbreviations:
Table 2: Definitions
EWS Economically Weaker Sections (EWS)
MRO Mandal Revenue Officer
Kiosk MeeSeva Kiosk Operators
SDC State Data Center
2. WORK FLOW DIAGRAM:
The following is the Process flow diagrams by Kiosk Operator for placing citizen`s request for
Issuance of Income & Asset Certificate For Economically Weaker Sections (EWS) Certificate;
Diagrams 1: Work Flow Process by Kiosk Operator
3. PROCEDURE FOR APPLYING EWS CERTIFICATE:
3.1 KIOSK PROCESS:
Kiosk Operator login to SCA Portal with their secured credentials and click on MeeSeva Services link.
Page will be re-directed to MeeSeva Portal, where list of Departments will be visible and operator to select required department for processing the Citizens request.
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Kiosk Operator selects 'Issuance of Income & Asset Certificate for Economically Weaker Sections (EWS)’ under Revenue Department.
3.2 LIST OF DEPARTMENTS: (Selection)
After successful login, the list of Departments will be visible to Kiosk operator as shown in the
below figure;
Figure 1: List of Departments
Operator select the Respective Department 'Revenue Department' for applying 'Issuance of Income & Asset Certificate for Economically Weaker Sections (EWS)’ Service.
APOnline-Confidential Page 8
3.3 SELECTION OF SERVICE:
Kiosk operator selects 'ISSUANCE OF INCOME & ASSET CERTIFICATE FOR ECONOMICALLY
WEAKER SECTIONS (EWS)' from list of Services as shown in below figure:
Figure 2: Select of Service - EWS
Operator Selects 'Issuance of Income & Asset Certificate for Economically Weaker Sections (EWS)' from list of Services under Revenue Department.
3.4 APPLICATION FORM:
1. Issuance of Income & Asset Certificate for Economically Weaker Sections (EWS) Application Form will be fetched from Sever as shown in below figure:
APOnline-Confidential Page 9
Figure 3: Application Form of EWS
The Application form will be fetched from Server where Operator to Capture/Upload the Citizen/service details.
3.5 APPLICANT DETAILS:
Operator Capture Applicant Details as shown in below figure;
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Figure 4: Applicant Details
Applicant Details to be Captured with; Aadhaar Card No., Applicant Name, Father Name, Gender, Date of Birth, Caste, Sub Caste.
3.6 PERMANENT ADDRESS DETAILS:
Operator Capture Permanent Address Details as shown in below figure;
Figure 5: Permanent Address Details
Permanent Address Details to be Captured with; Door No., Locality/Land mark, District, Mandal, Village, PIN Code.
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3.7 POSTAL ADDRESS DETAILS:
Operator Capture Postal Address Details as shown in below figure;
Figure 6: Postal Address Details
Postal Address Details to be Captured with; Door No., Locality/Land Mark, State, District, Mandal, Village/Ward, PIN Code, Mobile, Email, Ration Card No., Delivery Type.
Here Delivery Type is only ‘Manual’.
If Postal Address is Same as Permanent Address, Operator click on ‘Check Box’ (Indicated with Blue Colour).
3.8 INCOME CERTIFICATE DETAILS:
Operator Capture/Selects Income Certificate Details as shown in below figure;
Figure 7: Income Certificate Details
Operator enter the Income Certificate Details in Rupees (Rs).
Select Assests Information with – YES/NO.
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3.9 DOCUMENTS LIST:
Operator Uploads List of Documents & Declaration as shown in below figure;
Figure 8: List of Enclosures
Operator uploads the Documents and select the respective documents by click on Check Box for Confirmation.
Operator Click the Check Box of Declaration with Approval of Citizen.
3.10 SHOW PAYMENT:
Operator Selects ‘Show Payment’ as shown in below figure;
Figure 9: Show Payment
Once the application form is filled, Operatot click on ‘SHOW PAYMENT’ for fetching the Payment Particulars which to be collected from Citizen.
APOnline-Confidential Page 13
3.11 CONFIRM PAYMENT:
Operator Selects ‘Confirm Payment’ as shown in below figure;
Figure 10: Payment Details & Confirm Payment
Once the fee amount is collected from Citizen, Operator click on ‘CONFIRM PAYMENT’ for confirmation.
3.12 ACKNOWLEDGMENT RECEIPT:
Acknowledgment Receipt will be generated wih Service Related details as shown in below figure;
Figure 11: Acknowledge Receipt
Once the request is submitted, acknowledgment receipt will be generated with service & applicant details.
A label ‘PRINT’ will be binded in Acknowledgment Receipt, where Operator click on it & generates the receipt and handovers to Citizen.
APOnline-Confidential Page 14
4. APPROVALS:
Table 3: Approval Authorities
Inspected By Date Signature
Ragavendra Rao Jakka
Approved By Date Signature
B. Bala Kishore
1. INTRODUCTION:1.1 About Income & Asset Certificate for Economically Weaker Sections (EWS):1.2 Service Details:1.3 Abbreviations:
2. WORK FLOW DIAGRAM:3. PROCEDURE FOR APPLYING EWS CERTIFICATE:3.1 KIOSK PROCESS:3.2 LIST OF DEPARTMENTS: (Selection)3.3 SELECTION OF SERVICE:3.4 APPLICATION FORM:3.5 APPLICANT DETAILS:3.6 PERMANENT ADDRESS DETAILS:3.7 POSTAL ADDRESS DETAILS:3.8 INCOME CERTIFICATE DETAILS:3.9 DOCUMENTS LIST:3.10 SHOW PAYMENT:3.11 CONFIRM PAYMENT:3.12 ACKNOWLEDGMENT RECEIPT:
4. APPROVALS: