The AA commends nearly 500 airport staff for their exceptional service during the Customer Service Excellence Programme award presentation ceremony.

GOING THE EXTRA SMILE

機管局在「優質顧客服務計劃」頒獎典禮上表揚近500名機場員工的卓越服務。

多行一步

ISSUE 087 第87期 August 八月 2015

Turn to Page 6 下續第六頁

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Living the dream實現夢想

Young international aviation enthusiasts take in the sights and sounds of HKIA.一眾年青的國際航空學員參觀香港國際機場，親身

了解機場運作。

A sound summer showcase樂韻悠揚仲夏日

Travellers are treated to The Sound of Summer Music stage performances at the terminal. 機場客運大樓上演音樂劇《仙樂飄飄》，為旅客帶來

歡樂。

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Chill out輕鬆一刻

HKIA unveils new resting areas for airport staff to recharge.香港國際機場新增員工專用休息區，讓機場員工稍作

休息。

(Front row) AA CEO Fred Lam (second from right); Dr Peter Lam, Chairman, Hong Kong Tourism Board (centre); AA Executive Director, Human Resource and Administration Florence Chung (first from left); AA Executive Director, Engineering and Technology John Chai (second from left) and AA Executive Director, Commercial Cissy Chan (first from right) give a big thumbs up to all the CSEP award recipients.（前排）機管局行政總裁林天福（右二）、香港旅遊發展局主席林建岳博士（中）、機管局人力資源及行政執行總監鍾惠儀（左一）、機管局工程及科技執行總監蔡新榮（左二）及機管局商務執行總監陳正思（右一）嘉許各「優質顧客服務計劃」得獎員工。

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香港國際機場最近分別榮獲旅遊網站Australian Business Traveller及《Travel+Leisure》雜誌的兩個最佳機場獎項。取得這些殊榮，足證香港國際機場深受追求優質服務的商務旅客，以至扶老攜幼外遊的家庭等各類人士歡迎。

香港國際機場是通往世界各地的重要門戶，每天接待數以萬計來自全球的旅客。為了迎合不同旅客的口味與喜好，我們仔細研究他們的習慣及需要，並相應地提供合適的設施及服務。舉例說，機場設有嬰兒室方便家長使用，也有為信眾而設的祈禱室，更有素菜餐單供素食者選擇。近日，我們亦安裝了熱水機，方便旅客取熱水飲用，並增設休閑閣，讓旅客在繁忙的旅程中 歇息。

其實，這些規模小但重要的設施，每每讓旅客感到稱心滿意。以人為本一向是服務業賴以成功之道。我認為香港國際機場能傲視同儕，正是一眾專業的機場員工盡心盡力的成果，不論是面對面為旅客解決問題的前線顧客服務員工，抑或是在背後確保旅客享受安全、愉快旅程的同事，他們都一直努力不懈，務求令服務盡善 盡美。

正因如此，機場一直推行「優質顧客服務計劃」，嘉許表現出色的員工。今年有近500位機場員工獲頒發獎項，表揚他們在職責以外多走一步，協助有需要的旅客，例如有機場員工幫助在客運大樓迷路的小女孩找尋母親，甚至是在登機閘口及時為老婆婆提供醫療護理，另外亦有一組機場職員，救出在烈日下被困車內的嬰孩。這些故事突顯他們竭力服務的承諾，更成為鼓勵同業學習的榜樣。

我們將繼續加強卓越服務文化，為使用香港國際機場的旅客締造最愉快的機場體驗。

Recently we received two best airport awards from travel portal Australian Business Traveller and the Travel+Leisure magazine. The accolades demonstrate that Hong Kong International Airport is a favourite airport for a diverse range of customers, whether they are business travellers looking for premium services or leisure travellers with kids and family members.

As a prominent gateway connecting the city to the world, HKIA welcomes thousands of travellers everyday from all over the world. In order to cater to their different tastes and preferences, we have carefully studied their profiles, and have unveiled corresponding facilities and services that best suit their

needs. For example, we have nursing rooms for parents, prayer rooms for the religious and green menus for vegetarians. More recently, we have installed hot water stations for passengers who wish to make warm beverages, as well as a new relaxation corner for those who long for a respite from their busy travel schedules.

All of these are small, yet important facilities that touch the hearts of our passengers. But as with any service business, people are always the key to success. I believe what ultimately sets us apart from our peers is our dedicated and professional airport staff who continually strive for service excellence, whether at the forefront as customer service officers addressing traveller’s concerns face-to-face, or behind-the-scenes to ensure a safe, pleasant journey for our passengers.

Therefore, we continued to recognise outstanding airport staff with the Customer Service Excellence Programme. This year, nearly 500 of our colleagues have been awarded for going above and beyond their duties to help passengers in need, such as helping a little girl who got lost at the terminal to locate her mother or providing timely medical assistance to an elderly woman at the boarding gate. A team of airport staff even helped save a toddler who was trapped in a car under the scorching sun. These stories underscore the service commitment of the airport staff and serve as examples and inspiration for others to follow.

Let us all continue to strengthen our culture of service excellence that makes travelling through HKIA a most enjoyable experience.

行政總裁林天福Fred Lam Chief Executive Officer

MESSAGE FROM THE CEO | 行政總裁的話

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RELAX ANd RECHARGE稍事休息 身心舒暢

Travellers after a red-eye flight or airport staff coming home from work in early hours

now have additional transport options, thanks to the commencement of four new overnight express bus routes – NA21, NA29, NA33 and NA34 on 23 July.

Operated by Citybus Limited and Long Win Bus Company Limited, the new routes bypass Tung Chung and bring passengers directly to Tai Kok Tsui / Mongkok, Tseung Kwan O, Tuen Mun and Yuen Long / Tin Shui Wai after midnight. In addition, all airport staff receive a concession on their bus fare for added convenience.

BuSINESS TRAvELLERS’ CHOICE商務旅客之選

HKIA has been named the Best International Airport for 2015 by Australian Business Traveller, a dedicated online website catering to Australian jetsetters that cover reviews of worldwide airlines, hotels and airport facilities. The Australian Business Traveller Awards recognise trendsetters and game-changers in the business travel industry across 30 categories. The website has noted HKIA’s compact traveller-friendly footprint, extensive shopping and comfortable lounges, and excellent transport links to the heart of the city.

香港國際機場榮獲澳洲商務旅客專題網站Australian Business Traveller評選為2015年最佳國際機場。這個網站載有關於全球各地航空公司、酒店及機場設施的評論。是次頒發的Australian Business Traveller Awards，旨在表揚在30個組別當中，領導商務旅遊業並帶來變革的業界翹楚。網站讚揚香港國際機場的空間設計方便實用，購物選擇多，貴賓室舒適怡然，連接市區的交通網絡四通八達。

Looking for an oasis to unwind at Hong Kong International Airport (HKIA)? Passengers can now soothe their stress at the airport’s newly opened Relaxation Corner. Located near Departures Gate 23 at Terminal 1, the serene area allows travellers to stretch out in comfort on cosy lounge chairs, and it is free. The Relaxation Corner also offers free WiFi access and charging points, enabling passengers to stay connected with their electronic gadgets. In addition, they can pamper themselves with the paid massage, acupressure and reflexology services offered in the area.

若想在香港國際機場尋覓一處恬靜的角落小休一會，現時旅客可前往機場新開業的休閑閣，紓緩壓力，放鬆身心。休閑閣位於一號客運大樓23號登機閘口附近，環境寧靜，旅客可安坐舒適躺椅上，鬆弛一下，費用全免。

休閑閣亦提供免費WiFi無線上網服務及充電插座，方便旅客使用電子裝置。此外，旅客更可付費享受按摩、指壓及足底按摩服務。

AddITIONAL MIdNIGHT BuS ALTERNATIvES新增通宵巴士路線選擇

四 條 新 通 宵 巴 士 快 線 NA21、

NA29、NA33及NA34於7月23日投入服務，讓深夜抵港的旅客，或於凌晨時份下班回家的機場員工，有更多交通工具選擇。

新通宵巴士路線由城巴有限公司及龍運巴士有限公司營運，中途不停東涌，直接接載乘客前往大角咀∕旺角、將軍澳、屯門及元朗∕天水圍。此外，新路線不但方便大眾，所有機場員工更可享車費 優惠。

Travellers can prop up their feet to unwind on luxurious lounge chairs for free at HKIA’s new Relaxation Corner.�旅客可在機場新開業的休閑閣，安坐舒適躺椅上放鬆身心而無需付費。

NEWS & EvENTS | 每月要聞

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TRAvEL GOES vIRAL細味旅程點滴Moments can be fully appreciated and enjoyed when shared with other people, particularly when travelling to new places. From June to July, Hong Kong International Airport (HKIA) ran a “Your Best Travel Moments” Facebook campaign which invited the public to share memorable images that best captured their travelling experiences.

Around 500 entries were submitted during the month-long campaign, showcasing a recollection of experiences encountered by travellers on their journeys. The images ranged from joyful group selfies and heartwarming moments in artistic angles to appetising snapshots of local delicacies.

能夠與別人分享生活點滴，尤其是在旅途上踏足新地方時的難忘時刻，實為樂事。期間在社交媒體Facebook舉辦 「你打咗咭未？」遊戲，邀請公眾分享記載難忘時刻的旅行 相片。

活動為期一個月，期間共收到約500張相片，展示旅客在途上的見聞。這些相片既有大夥兒的開心自拍，亦有以藝術角度拍下窩心時刻，以及叫人食指大動的地道美食等等。

NEWS & EvENTS | 每月要聞

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3RS updATES TO THE COMMuNITy向公眾介紹三跑道系統的最新資訊

HKIA hosted the fifth round of Community Liaison Group (CLG) meetings for Tuen Mun, Tsuen Wan, Kwai Tsing, Shatin and Island districts throughout July.

The meetings provided latest updates and overview of the three-runway system (3RS) project. Furthermore, topics such as reclamation works and the Deep Cement Mixing method, as well as some frequently asked questions on the 3RS were discussed.

香港國際機場於7月份為屯門、荃灣、葵青、沙田及離島區，舉行社區聯絡小組第五次會議。

機管局代表向與會者講解三跑道系統計劃的最新資料及項目概覽。此外，會議上亦討論填海工程及深層水泥拌合法，以及一些有關三跑道系統的常見問題。

SHOWCASING A GOLdEN SpECTACLE呈獻經典電影場面HKIA marked the 50th anniversary of timeless musical film The Sound of Music with a series of daily performances between 10 and 21 August at the Arrivals Hall B, Terminal 1. The performances featured a selection of the musical’s well-loved tunes including Maria, The Hills are Alive, My Favourite Things, Do-Re-Mi and Edelweiss. In their outstanding rendition of The Lonely Goatherd, the singers and dancers even donned puppet-like costumes to relive the iconic scene.

A special designed stage featuring the stained glass windows of the Abbey, the classical curtain in the Von Trapp family house and the curved door framework of the Garden Pavilion recreated the detailed settings in the film. Performers also made happy interactions with the audience off stage to spread the joy to the travellers.

為慶祝家喻戶曉的歌舞片《仙樂飄飄處處聞》50周年，於8月10至21日，香港國際機場一號客運大樓接機大堂B呈獻連串表演，每天為旅客送上這齣音樂劇多首深受歡迎的名曲，包括《Maria》、《The Hills are Alive》、《My Favourite Things》、 《Do-Re-Mi》及《Edelweiss》。在《The Lonely Goatherd》一曲中，表演者更穿上木偶服飾載歌載舞，將經典一幕重現眼前。

舞台經過特別設計，搭建了修道院的彩色玻璃窗、馮特拉普家房子的典雅的窗簾及花園涼亭的拱門，將電影中的細節重現。表演者更走到台下與觀眾打成一片，為旅客送上歡樂。

� AA Executive Director, Airport Operations C K Ng (centre) updates the CLGs on the airport’s future developments.�機管局機場運行執行總監吳自淇（中）向社區聯絡小組講解機場的未來發展。

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A family bound for New Zealand was found to be carrying a toy gun in their carry-on baggage during security screening. The parents explained that the children need to carry it around for their journey. However, such objects were prohibited in hand baggage.

Kin-keung was informed of the situation and went to assist the family. Upon a close inspection, he eventually permitted the toy to be carried in their checked-in baggage. However, the family had to go through the check-in procedures again. Given the tight boarding time, Kin-keung stepped in to help speed up the check-in process, and eventually the family was able to board their flight on time.

有一個家庭準備飛往新西蘭，在機場接受保安檢查時，被發現手提行李內有一把玩具槍。父母解釋孩子們想帶玩具槍旅行，然而，旅客嚴禁存放有關物品於手提行李內。

陳健強得悉事件後，隨即前去協助那個家庭。經過仔細檢查，他最終准許他們將玩具槍放在寄艙行李內。然而，那個家庭須再次辦理登記手續，但由於不久後便要登機，有見及此，陳健強協助他們加快辦理手續，讓他們可以準時登機。

BEST CuSTOMER SERvICE OF THE yEAR年度最佳顧客服務獎

INdIvIduAL EXCELLENCE AWARdS個人卓越獎

OuTSTANdING CuSTOMER SERvICE AWARd 傑出顧客服務獎

A small act can touch a traveller’s heart. An elderly woman accidentally tripped over when she threw trash near the boarding gate, resulted in dizziness and acute back pain. Jeffrey, who witnessed the incident, rushed to her and called for an ambulance. He also comforted her elderly companion who was in shock at the accident.

Jeffrey accompanied the ladies to the hospital, helped them contact their families in the UK, as well as arranged accommodations in a nearby hotel for the lady’s companion.

On the next evening, he learnt that the injured lady had been discharged from the hospital and was able to fly back to London. Upon their arrival at Hong Kong International Airport (HKIA), Jeffrey took the initiative to assist the senior ladies to go through the check-in process and to ensure that they were safely on board. His big heart was later recognised in a compliment letter.

即使是一樁小事已教旅客暖在心頭。一位婆婆在登機閘口附近丟垃圾時，不慎絆倒，頓感頭暈背痛。陳國樑目擊事發經過，立即上前協助及召喚救護車，並安慰婆婆受驚的年長同伴。

陳國樑陪同兩位婆婆一起前往醫院，協助她們聯絡在英國的家人，更為那位受傷婆婆的同伴安排入住醫院附近的酒店。

翌晚，陳國樑得知受傷的婆婆已出院，並可乘飛機返回倫敦。當她們抵達香港國際機場時，陳國樑主動協助她倆辦理登記手續，並確保兩人安全登機。她們十分感激陳國樑熱心幫助，特意致函表揚。

Jeffrey Chan 陳國樑

Cathay Pacific Airways國泰航空公司

Chan Kin-keung 陳健強

Aviation Security Company Limited機場保安有限公司

On Christmas Eve, Chloe received an e-mail from an Australian professor who was at HKIA with his son. He wrote that his young son received a gingerbread man stuffed toy from airport staff as souvenir a few years ago and became attached to it. However, as time passed, the toy became tattered and worn out. He tried to find a similar one before the gingerbread man fell apart but to no avail.

Upon receiving the email, Chloe had been asking around to see if her colleagues still had some stocks of the toy. Until one day, she noticed a colleague had a similar gingerbread man on the desk that matched the professor’s description. Without hesitation, she searched into the airport’s warehouse meticulously and finally uncovered two gingerbread men. The boy was so touched when he received the toys.

鄭可盈在平安夜收到一位澳洲教授的電郵，內容提及他數年前攜同幼兒來到香港國際機場時，獲機場員工送贈薑餅人玩偶紀念品，其後兒子對此愛不釋手。然而，經過歲月洗禮，那薑餅人玩偶已殘破不堪，教授嘗試在它爛掉前尋找相似的替代品，但卻一直落空。

收到電郵後，鄭可盈不斷向身邊同事打探，希望找到那玩偶存貨，但未有發現。直到有一天，她在同事的辦公桌上，發現一個與教授描述吻合的玩偶，於是立刻到機場的貨倉仔細搜尋，最終找到兩個薑餅人玩偶。小男孩收到禮物後如獲至寶，十分感動。

Chloe Cheng 鄭可盈

Airport Authority Hong Kong香港機場管理局

COvER STORy | 封面故事

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On a bustling summer day, a Japanese lady was shopping with her elderly mother at MUJI. The mother headed to the washroom while the lady went to settle the payment. After some time, the mother had not returned and the lady was getting anxious. She approached Yink to explain her situation, adding that their flight would be boarding soon.

Yink immediately helped to search around for the elderly but to no avail. Suddenly he had a hunch that she might have mixed up the stores when returning from the washroom. Yink was proven to be right as he located the elderly mother in a nearby store and the two ladies were then reunited.

某個繁忙的夏日，一位日本女士與年邁的母親在無印良品購物。老太太在女兒付款時前往洗手間。後來女兒發現母親遲遲未返，頓時緊張起來，於是告訴姜錦賢她母親許久仍未折返，而且她們還快要登機。

姜錦賢立刻幫忙四處尋找老太太，但未有發現。他忽然靈機一觸，想起老太太可能在如廁後誤進了其他商店，最後真的在附近店鋪裏找到她，讓她倆重聚。

Around 500 airport staff were commended by the Airport Authority Hong Kong (AA) at the annual Customer Service Excellence Programme (CSEP) award presentation ceremony held on 24 July for their exceptional customer service and dedication in creating a pleasant airport experience for travellers. Since 2002, the CSEP has played a key role in fostering a culture of customer service excellence by recognising the outstanding efforts of the airport community in responding to passengers’ needs.

機場管理局於7月24日舉行一年一度的「優質顧客服務計劃」頒獎典禮，嘉許近500名機場員工提供卓越的顧客服務，致力為旅客帶來愉快的機場體驗。「優質顧客服務計劃」自2002年推出以來，一直表揚機場同業盡力照顧旅客不同需要，是推動卓越顧客服務文化的重要一環。

Lok was on her way to work when she suddenly saw a lady lost her balance in a crowd of fans who were chasing a celebrity. The lady lost her grip on a baby stroller which carried a sleeping toddler. Just when the stroller started rolling down a flight of stairs, Lok leapt into action to grab hold of it before it descended further.

Though the mother was agitated and had a few scratches on her hand, the baby was safe. Lok helped the lady apply bandage on the injured hand and meanwhile comforted the crying baby. Shortly afterwards, the lady returned with her husband to express their gratitude for Lok’s unconditional assistance.

鄧鍩楹在上班時，突然看見在一眾追看明星的人群當中，有一名女士在樓梯上失去平衡跌倒，嬰兒車與車內熟睡的小寶寶從她手裡鬆開，正要從樓梯衝下去。鄧鍩楹見狀立即衝前抓住嬰兒車，以防止它再往下跌。

那名女士很激動，亦擦傷了手，但幸好小寶寶安全無恙。鄧鍩楹為這名女士包紮傷口，並安撫在哭的小寶寶。事後，那位女士與丈夫到鄧鍩楹工作的地點，一起感謝她的無私幫助。

Last year, a family was travelling from Japan to Macau via Hong Kong. When they arrived at HKIA, the parents boarded the Automated People Mover and were unaware that they had left their young daughter on the platform.

Winnie, who was on the same train, swiftly offered her assistance and calmed the distraught mother. After obtaining the description of the child, Winnie contacted her colleagues for assistance. The child was located shortly and reunited with her parents at the SkyPier. The family appreciated Winnie for going the extra mile to help passengers in need.

去年，有一個家庭從日本途經香港前往澳門。在抵達香港國際機場後，那對父母登上旅客捷運系統時，未有為意留下了幼女在月台上。

陳艷妮剛巧在車上，她立刻伸出援手，安慰那位受驚的母親。陳艷妮了解女童的外表特徵後，致電同事求助，並迅速找到女童蹤影。後來那一家人在海天客運碼頭重聚，他們感謝陳艷妮願意多走一步，幫助有需要的旅客。

CHAMpIONING SERvICE

EXCELLENCE 表揚卓越服務

Winnie Chan 陳艷妮

Cathay Pacific Airways 國泰航空公司

Tang Lok-yin, Lok 鄧鍩楹

Lagardère Services Hong Kong Limited 樺捷零售(香港)有限公司

Keung Kam-yin, yink 姜錦賢

MUJI to GO 無印良品

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HI-TECH FuN AT HONGqIAO AIRpORT虹橋機場添置高科技娛樂

Shanghai Hongqiao International Airport rolled out a series of “multi-dimensional experiences”-themed activities at its Terminal 2 in July to spread the summer spirit.

At the forefront were the mesmerising 3D Trick Art installations that attracted children and adults alike to take surreal pictures, with an adjacent Lomoment station that allowed them to print the photos out instantly as souvenirs. Another highlight was a 3D printing technology exhibition that demonstrated how replicas of everyday items such as shoes, toys, flower vases and coins could be instantly produced. In addition, passengers could spend time in the virtual world with the 3D motion-controlled gaming systems that mirrored their actions while bowling or playing football.

上海虹橋國際機場於7月在二號航站樓推出一系列以「多維體驗」為主題的活動，為機場增添夏日氣氛。

令人注目的3D立體視覺館率先迎接旅客，吸引成人與小孩拍攝充滿超現實感的照片，然後到毗鄰的微信照片打印機即時打印照片，留為紀念。另一個焦點是3D打印技術展覽，展示如何將鞋履、玩具、花瓶及硬幣等日常用品即時複製出來。旅客更可走進虛擬世界，透過三維動感控制遊戲系統將他們的動作與電腦結合，大玩保齡球或足球等遊戲。

NEWS & EvENTS | 每月要聞

MONTHLY THROUGHPUT每月客貨運量

PASSENGER TRAFFIC客運量(‘000 passengers 千人次)

CARGo TRAFFIC貨運量(‘000 tonnes 千公噸)

MONTHLY safeTY PeRfORMaNCe

每月安全表現

INjuRy RATE 受傷比率(per million passengers每百萬旅客)

5月 May 6月 June

EXpANdING AvIATION HORIzONS擴闊航空視野Fourty-one participants of the International Air Cadet Exchange (IACE) Hong Kong Phase, including 32 delegates from 9 countries and 9 local escorts from the Hong Kong Air Cadet Corps, made a visit to Hong Kong International Airport (HKIA) on 29 July. The IACE is an exchange programme designed for aviation-minded youth from 20 countries and regions to expand their horizons and experience different cultures.

The visit began with an overview on the airport’s development plan, followed by a tour to the nerve centre of the airport’s operation, the Integrated Airport Centre, where they learnt about behind-the-scenes operations and contingency management.

於7月29日，41位國際航空學員交流計劃（香港站）的參加者，包括來自九個國家的32位代表，以及九位陪同出席的香港航空青年團成員，參觀香港國際機場。國際航空學員交流計劃旨在讓來自20個國家和地區、對航空業有濃厚興趣的年青人拓闊視野，體驗不同文化。

交流團先了解機場的發展計劃概要，隨後參觀機場運作的中樞－機場中央控制中心，了解機場背後的運作及應變管理。

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SNApSHOTS OF HONG KONG LANdMARKS

香港地標建築一瞥

The informative “Financial Assistance for Maintenance Scheme for Privately

Owned Historic Buildings” roving photo exhibition made a stop near

Departures Gate 36 at Terminal 1. Set up by the Development

Bureau, the showcase features images and models of treasured historical buildings in Hong Kong

including the Ancestral Hall of Tsang Tai Uk, The Helena May and the Tin Hau Temple in Lam Tsuen. The exhibition will run until 14 October.

香港國際機場一號客運大樓36號登機閘口附近正舉行由發展局主辦的私人歷史建築「維修資助計劃」巡迴相片展覽，展示香港多幢珍貴歷史建築物的圖片及模型，包括曾大屋祠堂、梅夫人婦女會及林村天后宮。展覽期

至10月14日止。

GROOMING FuTuRE TALENTS啟迪未來棟樑

Around 40 secondary school Arts Ambassadors embarked on a journey through Hong Kong’s cultural diversity during their visit to HKIA on 14 July. On the day, the group experienced the “Hong Kong Classics: Art, Culture and Music” festival by taking in the artistic sights of the “Above the Clouds” structure, “Voyage of Discovery” artworks, “BARWO X HKPPN Two Studio” photographs, and the HKFYG Jockey Club “Ten Thousand Galloping Horses, United With One Heart” installation art and education project. The participants also got to appreciate live musical performances by concert pianist Choi Sown Le and the Hong Kong Symphonia during the Airport Proms.

Organised by the Hong Kong Arts Development Council with support from the Education Bureau, the Arts Ambassadors-in-School Scheme enables creative students to serve as arts education advocates, particularly through the Arts Buddies programme in which they can share their arts experiences with school peers and the wider public.

約40名參加「校園藝術大使計劃」的中學生於7月14日到訪香港國際機場，展開一趟香港多元文化之旅。當日一眾學生參觀「香港藝術、文化與音樂巡禮」的各項藝術展覽，包括《雲上》模型、《宇宙探索之旅》畫展、《八和 × HKPPN「兩棚人」相連展》攝影展，以及《香港青年協會賽馬會「萬馬奔騰 萬̇眾一心」裝置藝術及教育計劃》。參加者更在《仲夏音樂匯機場》音樂表演中，細心欣賞著名鋼琴家蔡崇力及香港愛樂室樂團的精采現瑒演奏。

由香港藝術發展局主辦、教育局支持的「校園藝術大使計劃」，旨在讓富創意的學生擔任大使，肩負推動藝術教育的使命，更透過「藝術同行」計劃，與同學及大眾分享他們的藝術 體驗。

� Staff of the AA introduces the “Above the Clouds” structure to student visitors.�機管局職員向學生介紹《雲上》模型。

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In fostering a greener workplace, the Airport Authority (AA) rolled out a “Go Green @ AA Office” campaign. Kicking off the campaign was the “Switch off your computer” competition, in which snap checks were conducted on all workstations of AA staff between April and June to determine if the computers were left idle after regular office hours.

The competition delivered outstanding results. The number of workstations and desktop computers left powered on overnight dropped up to 26%. As a result, around 67,300 kilowatt-hours of electricity were saved, equivalent to 43,000 kg of carbon emissions. The best performing departments were presented with hampers of Fair Trade goods for their exceptional results. Building on the initial success, this programme will be extended to the end of the year.

機場管理局為鼓勵員工建立環保工作間，舉辦「機管局綠色辦公室」活動，並以「關掉電腦」比賽揭開序幕，於4月至6月期間突擊檢查機管局員工所使用的電腦，以了解在一般辦公時間後，員工有否仍然讓電腦開啟，處於閒置狀態。

比賽結果令人滿意。工作站及桌上電腦通宵開着的數目最多減少26%，因而節省了約67 300度電力，相當於43 000公斤碳排放量。表現最佳的部門獲頒發載有公平貿易產品的禮物籃，以表揚其傑出表現。為延續佳績，這個比賽會延長至今年年底。

In view of the increasing popularity of eco-tourism in recent years, the AA invited well-known eco-tour leader, photographer and educator, Samson So from Eco Institute to share his views on the growing interest in eco-tourism at a seminar entitled “Ecotourism and Biodiversity in Hong Kong and Beyond” on 4 August.

As a prominent ecotourism advocate, So shared his insights to about 100 AA staff on Hong Kong’s ecology, the flourishing eco-tourism industry in the city and other regions, as well as the challenges faced by the industry.

近年生態旅遊愈來愈受歡迎，機管局於8月4日舉行「香港及境外的生態旅遊及生物多樣性」研討會，邀請來自生態協會的蘇毅雄出席，分享他對這種新興旅遊的看法。

蘇毅雄是著名的生態團領隊、攝影師兼教育工作者，致力提倡生態旅遊。在研討會上，他就香港的生態環境、本地與其他地區日益蓬勃的生態旅遊業，以及行業面對的挑戰等範疇，與在座約一百位機管局員工分享其見解。

GOING GREEN | 關注環保

GREEN TRAvEL綠色旅遊

MORE GREEN, LESS WASTE AT THE OFFICE 推動辦公室環保 減少浪費

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To provide a more comfortable working environment for airport staff, the AA recently unveiled three new resting areas exclusively designed for their use.

Located in the restricted area on Levels 5, 6 and 7 of Terminal 1, the resting areas come equipped with tables, seats and WiFi for staff to chill out. In particular, the resting area on Level 5 is furnished with additional amenities such as microwave ovens, water dispensers, vending machines and televisions for staff to enjoy their meals and entertainment. The new facilities have been well-received by staff.

為了向機場員工提供更舒適的工作環境，機管局近期新增了三個機場員工專用休息區。

休息區分別位於一號客運大樓第五、六及七層的禁區內，設有桌椅及WiFi無線上網服務供員工使用。此外，第五層的休息區更配備其他設施，例如微波爐、飲水機、自動售賣機及電視等，讓員工可在此輕鬆用餐和休憩。新休息區啟用後大受機場員工歡迎。

dId yOu KNOW? 你知道嗎？

TAKE A BREAK 休閑一刻

3,700Hong Kong International Airport (HKIA) incorporates various accessible designs to facilitate easy navigation of passengers, one notable feature is the travellators spanning through the terminals. The total length of the walkways, when you place all of them from end to end, is around 3,700 metres.

香港國際機場配備多種便利的設施，讓旅客輕鬆到達機場各處，其中一項值得留意的設施，就是分布在客運大樓的自動人行道。若將所有自動人行道從頭到尾加起來，總長度約達3 700米。

metres 米

HAppy HOuRS | 工餘時光

NEWS & EvENTS | 每月要聞

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Travellers now have more shopping and dining options starting from July. Adding to the list is 759 Kawaiiland on Level 5 in Terminal 2, which offers personal care items for all ages, as well as cosmetic, stationeries, clothes and accessories, and interesting gadgets from Japan and other countries.

On Level 6 in Terminal 2, the newly opened Mall2Go offers a broad assortment of in-trend items with a special focus on skincare products. It also partners with emerging creative artists, architects, engineers and craftsmen to deliver a unique shopping experience.

Whereas if you want to have some local flavor, don’t miss out Tai Hing at the Meeters and Greeters Hall on Level 5 of Terminal 1. The eatery offers famous Chinese-style roasts, upmarket cha chan teng dishes and award-winning milk tea synonymous with comfort food.

SuMMER STORE dEBuTS新店迎夏日

由7月起，機場有更多商店及食肆加盟，當中包括位於二號客運大樓第五層的759 Kawaiiland。除了有適合不同年齡人士的個人護理用品外，759 Kawaiiland更提供從日本及其他國家入口的化妝品、文具、服裝及配飾與有趣小玩意。

另外，位於二號客運大樓第六層的Mall2Go則提供各式各樣潮流精品，並專營世界各地護膚美容產品。此外，店鋪亦與一眾新晉藝術家、建築師、工程師及工藝師等別具創意的人才合作，銳意為顧客帶來獨特的購物體驗。

如欲品嘗港式地道風味，請勿錯過位於一號客運大樓第五層接機大堂的太興。這家食肆提供著名的中式燒味、高檔茶餐廳食品，以至屢獲殊榮的奶茶等馳名美食。

NEWS & EvENTS | 每月要聞

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