3 August - 16 August 2012 / Issue 274

Emplo mentPagesSouth Lakes / North Lancs / Ulv

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Inside....

Principal Health, Safety and Wellbeing Officer £30,851 to £35,430 A new post has arisen to drive forward the culture of health, safety and well-being within SLDC, which aims to produce the highest standards of health and safety for employees and the public.

The successful candidate will be responsible for developing the policies, procedures and working practices of health, safety and wellbeing.

To apply for this opportunity, please telephone (01539) 797570 or visit our website: http://www.yourcumbriajobs.co.uk/recruiters/southlakeland.aspxor email: recruitment@southlakeland.gov.uk

‘Recruiting talent; Developing skills’

South Lakeland District Council is an Equal Opportunities Employer

We have opportunities for enthusiastic; customer focused staff with excellent communication skills and positive attitude for the vacancies below:

THE OLD ENGLAND HOTEL & SPABowness on Windermere

• Part Time Fitness Instructor• F&B Team Members - (Full and part time)

• Night Porter• Part Time Day Porter

(Must have held a full clean driving licence, for at least three years and be over 25 years old, this is an insurance requirement as the candidate will be

required to valet park customer cars.)

We offer good rates of pay and excellent benefits.

To apply please forward your CV with covering letter to Karen Irving – Human Resources Manager, Macdonald Old England Hotel and Spa

Church Street, Bowness on Windermere, Cumbria LA23 3DF

Tel: 01539 487981 or email admin.144@macdonald-hotels.co.uk

CURRENTLY RECRUITING:

• Restaurant

• Housekeeping

• Florist (part time)

We are a family-run hotel with a long-standing team and a friendly environment. We are looking for people that are friendly, charming, enthusiastic, well presented, with good manners, good communication skills, and good English.The positions are full time, live in or out, with 28 days paid holiday, an excellent package with all meals on duty provided, and great subsidised local staff accommodation. Salary commensurate with experience.

Please look at our website www.gilpinlodge.co.uk

Crook Road, Near Windermere, LA23 3NE. TEL: 015394 88818 FAX: 015394 88058 EMAIL: careers@thegilpin.co.uk WEB: www.gilpinlodge.co.uk

Cumbria View Care Services

Supporting people in all aspects of their lives

Cumbria View Care Services

Ltd is an Equal Opportunities

Employer

At Cumbria View Care Services we provide care and support to meet the client’s individual needs, which helps client’s to remain independent within their own homes.

SUPPORT MANAGER – Full timeWe are seeking an experienced care professional to manage the daily

operation of our busy Kendal and Windermere branches. Based in Kendal the successful candidate will possess Health & Social Care qualifications, have good IT, organisational, communication and

people management skills. You must hold a full UK driving license and have access to a reliable car.

Some evening, weekend and occasional night work may be required. The closing date for applications is Monday 13th August 2012.

We are continuing to expand our workforce and are therefore seeking full time and part time HOME SUPPORT CARERS and NIGHT CARERS. Experience is preferred but not essential as full training

will be provided, however you must hold a full UK driving license and have access to a reliable car. Vacancies for HOME SUPPORT CARERS are available in KENDAL, WINDERMERE, GRANGE and CARNFORTH.

NIGHT CARERS are based in KENDAL and work 11pm till 7am.

All posts subject to enhanced CRB disclosure check.

For further information or an application pack please call our Head Office on

(01539) 735694Celebrating 20 years in providing

care in the community

Say you saw it in

Employment Pages

Hotel & Catering

“Just a quick note to say

thanks, the ad has had a great response again...”

Mike Davis, Director, Northern Print

Distribution Best forJobs

Don’t miss our next issue...

out 17th August

Available free from hundreds of

outlets throughout the area.

To advertise here please call Richard on 015394 44965 or email: mail@employment-pages.co.uk

Cumbria County Council’s libraries launch this summer’s Reading ChallengeCumbria’s libraries are taking part in the Summer 2012 Reading Challenge – an Olympic-inspired literary spectacular that is set to be Britain’s biggest ever reading event for children.

The aim of the challenge is to get children aged four to 11 to read six books from their local library during the summer holidays to encourage reading for pleasure.

On joining the scheme they’re provided with a summer reading challenge pack to get them started and they pick up certificates and often a medal on their way to completing six books.

Each year the Summer Reading Challenge has a different theme with 2012 being the Story Lab – a celebration of story and the imagination.

Story Lab links in to the Olympic Games as it’s an official project in the Cultural Olympiad’s London 2012 Festival. The Cultural Olympiad has been inspiring creativity in all forms of arts and culture, especially among young people. It includes a wide range of events, from local projects to large-scale performances across the UK and the London 2012 Festival is its finale.

Children can sign up at their local library from 14 July onwards and all materials are absolutely free. The Summer Reading Challenge is just one of many exciting schemes in our public libraries to help children enjoy books, gain confidence and develop new skills. So mums, dads and carers, pop down to your local library and find out more!

It starts at a library near you on Saturday 14 July and runs right through the summer until Sunday 9 September.

People can find out about related events and activities in their local libraries by visiting our website cumbria.gov.uk/libraries , finding Cumbria Library Service on Facebook or asking in their nearest library.

Need a change of Direction?

Hotel Receptionist Full Time / Part Time

From £15,000 pa / pro rata

The candidate will need strong written, verbal/ oral and numerical skills. Hotel

reception experience an advantage, but full training will be given. You will also be

bright, enthusiastic and work well as a team and on your own.

In return we offer meals on duty, 28 days holiday. We provide a uniform.

This is a live out position.

Set in wonderful grounds, Linthwaite House Hotel has an excellent reputation for quality and service, so if you would like to be part of our award winning team, please send your CV and covering letter, stating why

you think this position is for you, to:

Rebecca Shaw, HR & Accounts AdministratorTel: 015394 88758 or email

office@linthwaite.com

www.linthwaite.com

LINTHWAITEHOUSE HOTELCROOK ROADWINDERMERELA23 3JA

Puttingpeople

first

The Masons Arms, Strawberry Bank

We currently have vacancies for…..

Chef de PartieWe are looking for a talented chef to join our award winning team. Working with the best local & seasonal produce, our busy kitchen will give you an ideal platform to develop your skills. You will be involved in all aspects of food preparation

and delivery and as a valued member of the team, you will be encouraged to contribute to our menu development.

In return we offer a competitive salary, 28 days paid holiday and staff benefits. Hours will be approximately 50-55, worked over 5 days to include weekends. We require a minimum of 2 years

experience for this role.

Live-in accommodation is available if required.

HousekeeperDuties include cleaning all public areas, our lovely cottages

and suites. Hours of work 9am until 3pm, 5 days per week to include Sunday. The ideal candidate will have experience in a similar role and be able to demonstrate the highest standards of work. In return we offer an excellent hourly rate of pay plus

staff benefits.

To apply for either position please contact John & Diane Tayloron 015395 68486 or email diane@masonsarms.info

CHEF DE PARTIE

Approx - 42 hours paid by the minute!Please Tel Mike or Kath or Denise 01539 821309

To Cover Starter Section etc

Mixture day / evening work - 28 days paid holiday

Wage between £15,200-£16,500pa+

9.45pm finish maxShifts inc 3 straights and 2 splits

All year employment

Ings between Windermere & Kendal -Sorry no live in

JobsJobsJobsJobsJobsJobsJobs

General Vacancies

Did you know:

• We have been successfully providing a cost effective means of recruiting staff for over 7 years in the South Lakeland and

North Lancashire area?

• The way we focus towards a readership in the employment market has helped us

to build a reputation for attracting a wide range of applicants

for our advertisers?

• Our rates could save you up to two thirds of your recruitment budget?

• We distribute 15,000 free copies every fortnight throughout South Cumbria &

North Lancs?

Get in touch to place your advert now: 015394 44965

mail@employment-pages.co.uk

We keep it Simple and get Results

You must be driven, have a desire to succeed and be a team player, experience not necessary as all

training will be provided.

Please send a copy of your CV toSheila@sinops.co.uk

TelesalesSinops are seeking dynamic,

enthusiastic individuals to join their internal sales team based

in Milnthorpe.

Support WorkerJob Type: Full TimeLocation: Between Kendal and CarnforthSalary: Dependent on qualifications and experience

We support in a rural domestic situation a young adult male with an acquired brain injury and are looking for individuals who enjoy working as part of a busy team, respond positively to a challenge and have what it takes to deliver results for their client. Rather than excel in one area it is important that respective candidates can offer talents in all three areas.

We require at least one year’s involvement with learning difficulties and/or brain injury and candidates need NVQ3 in Health and Social Care or equivalent. All candidates are assessed on their respective skills, interests and relative merits. We seek flexible and conscientious individuals keen to support the client maximising their true potential and live an independent lifestyle with key personnel. The individual requires 24/7 assistance on a Monday to Sunday basis on a rolling shift pattern. Applicants must hold a full driving licence.

We offer good rates of pay, on-going career progression and development and great support from a dedicated team.

To apply please forward your CV with covering letter to recruitment@the-tannery.org.uk

Previous applicants need not apply.

Warehouse Assistant We require an enthusiastic warehouse assistant to join

our busy team near Milnthorpe.

You will need to be fit, keen and have IT skills. A full clean UK driving license would be would be useful

but not essential.

Apply to Andrew Pinder on 015395 65844 or email andrewp@creativeconfectionery.co.uk

www.pavers.co.uk

Pavers is a rapidly growing ambitious family owned shoe retailer with over 90 stores. We are looking to recruit for the following vacancies:

Customer AdvisorAmbleside | 25 hours per week

Customer AdvisorMaternity Leave Cover Kendal | 14 hours per week Evenings and WeekendsWe are interested in individuals who enjoy the challenge of the retail environment and have a passion for customer service. The rewards:

Competitive salary / Generous bonus scheme / Staff discount / Company pension.

For further details and to apply online go to www.paversjobs.co.uk or send in your CV & covering

letter to Pavers Manager, The Annex, Salutation Hotel, Lake Road, Ambleside LA22 9BX.

Befriending Volunteers required2-3 hours a week or more in South Lakeland Area to support a new project that aims to support and complement community based services for people in recovery, at risk and otherwise

isolated from other forms of support.

No formal qualifications required. Training tailored to volunteer needs. A genuine desire to support people who experience

emotional and mental distress, warmth, understanding, sensitivity and willingness to listen essential.

Please contact Peter or Chris - 01539 740591

JobsJobsJobsJobsJobsJobsJobs

Scoop Ice Cream based in Staveley

Temporary Vacancy

now until end OctTo sell ice cream from

a van.

4/5 days per week incl weekends, Must be over 25 with a clean driving

license.

Tel: 07792078288

www.e

mploy

ment-

page

s.co.uk

New

site c

oming

soon

....

By approaching the sifting process way you remain objective and are able to justify your decision should you ever be challenged to do so.

Asking Interview Questions

I’ll say this first and I’ll say it clearly: You should only ask questions in the interview that relate to whether or not someone will be able to perform the job.

Next is: DO NOT interrogate the poor candidate. Just about everyone is nervous in interviews so take time to put them at their ease, offer them a drink, smile, be welcoming. You’ll get a LOT more information from someone who is a little more relaxed and at ease.

In addition to the questioning method below you may also need to ascertain the candidate’s technical competence. To do this you can either set some form of test or, preferably, include a technical expert within the interview team

The best style of questioning is Behavioural Questioning - which sounds terribly fancy but is actually just about asking questions relating to what people have done in the past. Hypothetial questions may be useful in small amounts, but will only provide you with hypothetical answers. So what do behavioural questions look like?

Say you’re looking for someone to work in a customer facing role and you want to know how they’d deal with an angry customer. Try asking “Can you tell me about a time when you’ve had to deal with an angry customer”

But don’t stop there - think “Who, what, where, when, how and why?” Who was angry? What had made them angry? When did this happen? How do you resolve the problem? Why did you chose that approach? Don’t be afraid to dig for specific information, the easiest way to sort out those with genuine skills and experience from those lying through their teeth is to push for details. The genuine candidates should have no problems answering.

Because of their very nature the questions must be tailored to the role you’re recruiting for but here are a few more Behavioural Questions to give you some ideas:

• Describe the most sucessful negotiation you’ve been involved with. • Tell me about an occasion when you’ve made a mistake. • Can you talk me through a situation when you’ve had to deliver something to a tight deadline? • How do you manage the conflicting priorities in your current role? • What’s the most successful project you’ve been involved in delivering? • Tell me about a time when you’ve had to get your point of view across to someone who disagreed with you.

And so on. Run through the Job Description and Person Specification and come up with a bank of 8 - 10 questions to ask.

Don’t forget to listen carefully to the answers they give. Watch out for people hiding behind “we”. “We did this”, or “We did that” - so what? What was their role in it all? Push until you hear “I” not “we”.

And finally: Make sure you ask all of the candidates all of the same questions AND score them out of 5 as you did at the sifting stage. That way all your recruitment decisions will be objective and justified should you ever need to explain them.

I know there’s so much else too!

I could have gone on, and on, and on with this article - but I wanted to keep it focused on the most important areas, but hopefully this has given you some ideas that will help you find the perfect candidate next time you’re recruiting.

One for the Employers - How to find the right person for the jobTwo simple steps.

I’ve been involved in recruitment and training recruiters for over 17 years now and am constantly surprised by how complicated some people manage to make it all. The whole recruitment and selection process boils down to 2 very simple steps:

1. Make sure you know exactly what job you’re looking to fill. 2. Know how to find the right person for the job,

To help you do that I’m going to try and give you some straightforward advice and some “dos and don’ts” of the recruitment process.

Job Descriptions and Person Specifications

First of all let’s clear up the differences between the two. A job description is a list of the duties the person will need to perform in the role and a person specification is a list of the attributes or skills you require in an individual.

So for example: “Accurate maintenance of the departmental sales data spreadsheet” would be on the Job Description and “Advanced knowledge of Excel” would be on the Person Specification.

There are two big mistakes employers regularly make here:

Mistake 1: They don’t spend enough time making sure the Job Description is accurate, appropriate and up to date. With the pace of change in most organisations it’s unlikely that a job description which is more than 2 years old will be accurate. It’s time to sit down and work out exactly what you require someone to do in this role. Take advice from the current incumbent, speak with the rest of your team and consult HR. If you don’t know what you’re looking for, how are you ever going to find it?

Mistake 2: When writing the Person Specification they write an enormous list of “essential” criteria describing the perfect person. Firstly this is a bad idea as it seriously restricts your market and, secondly, it could have legal implications. Many managers have told me that “I listed 10 essential criteria but none of the applicants had all 10 so I’m interviewing 2 who have 8 and 1 who has 7 of them.” If tha’s the case then they’re not essential criteria are they? So what are you basing your decision to interview on? Stick to 3-5 truly essential criteria - things that cannot easily be trained and/ or are a legal requirement for the role.

For example an accountancy qualification may be essential for a senior finance officers role, but must they have detailed experience within your industry sector?

Where will you find them?

Advertising and agencies cost a fortune so what are the other options? Well many of you will be bound by corporate policies, but if you’re not then how about Social Media? Sites like LinkedIn are a great place to start, and is there any reason you can’t advertise the job on your own website and post links on Twitter for example? (And if you’ve not used Twitter before then you might find “Twitter for Twits” useful.)

Also, not all job websites are the same so check out just what they’ll offer you before you wade in. There are plenty of places to advertise online for free these days so before you punch a big hole in your marketing budget take time to research what other options are available. Here’s what I tell job hunters about looking for employment. As the saying goes “it’s not what you know, it’s who you know” so use your network and think smart.

Marks out of 5.

I have seen thousands and thousands of CVs / resumes in my time. Some of them brilliant, many of them rubbish and plenty that look great but don’t actually say a lot. You’re going to need to set yourself up a simple scoring system for sorting through the CVs/ resumes.

Use the Job Description and Person Specification to create a list of the 5 - 10 most important criteria required for the role and then score each CV/ resume out of 5 against each of those criteria and add up the scores. Your interview criteria are then established as “People who meet ALL of the essential criteria AND have a CV/ resume/ application form score of over XX”

Beth Pipe is a Learning and Development Professional and freelance writer.

You can find more of her professional work here: bethpipe.hubpages.com/

You can also follow her at @cumbrianrambler on Twitter.