IT systems in businessIT systems in business

Presented by: Damian Constantin

University of Pitesti,Romania

OutlineOutlineDefinitions

Types of IT systems in business

IT systems in business vs Information Technology

Expanding Roles of IT systems in business

Classification of IT systems in business

Enterprise Resource Planning

IT systems in business Development

IT systems in business as Discipline

IT systems in business: Opportunities and Challenges

Conclusion

DefinitionsDefinitionsData

Raw facts such as an employee’s name and number of hours worked in a week, inventory part numbers or sales orders.

Information

A collection of facts organized in such a way that they have additional value beyond the value of the facts themselves.

Data Information

$35,000 12 Units $12,000 J. Jones Western Region $100,000 100 Units

35 Units

Data Processing

Salesperson: J. Jones Sales Territory: Western Region Current Sales: 147 Units = $147,000

http://smallbusiness.chron.com/types-information-systems-organization-43097.html

IT systems in business

An IT systems in business is typically considered to be a set of interrelated elements or components that collect(input), manipulate(processes), and disseminate (output) data and information and provide a feedback mechanism to meet an objective.

Open System

Close System

Definitions

https://sourcemaking.com/uml/modeling-business-systems/business-processes-and-business-systems

Types of Types of IT systems in IT systems in businessbusiness

1. Informal IT systems in business

2. Formal IT systems in business

An IT system in business is an organized combination of people, hardware, software, communication networks and the data resources that collects, transforms and disseminates information in a organization.

Computer-based IT systems in business

https://www.linkedin.com/company/business-i.t.-systems-ltd

INFORMATION TECHNOLOGY

Hardware

Software

Databases

Networks

Other related components

are used to buildIT SYSTEMS IN BUSINESS

Payroll System

Inventory System

Marketing System

Customer Service System

IT systems IT systems in business in business

vs ITvs IT

https://sourcemaking.com/uml/modeling-business-systems/business-processes-and-business-systems

Expanding Roles of IT systemsExpanding Roles of IT systems1. Data Processing: 1950s-1960s

2. Management Reporting: 1960s-1970s

3. Decision support: 1970s-1980s

4. Strategic and End User Support: 1980s-1990s

5. Global Internetworking: 1990s-2000s

http://www.ncbi.nlm.nih.gov/pubmed/10300779

Classification of IT systemsClassification of IT systemsIT systems

Operations Support System

Management Support System

Transaction processing systems

Process control systems

Office automation systems

Management information systems

Decision support systems

Executive information systems

https://www.linkedin.com/company/business-i.t.-systems-ltd

1. Operations support systems process data generated by business operations

Major categories are:

i) Transaction processing systems

ii) Process control systems

iii) Office automation systems

2. Management Support Systems provide information and support needed for effective decision making by managers

Major categories are

i) Management IT system in business

ii) Decision Support Systems

iii) Executive IT system in businesshttp://www.ncbi.nlm.nih.gov/pubmed/10300779

1. Operations Support System

i) Transaction processing systems

• Process business exchanges• Maintain records about the exchanges• Handle routine, yet critical, tasks• Perform simple calculations

ii) Process control systems monitor and control industrial processes.

iii) Office automation systems automate office procedures and enhance office communications and productivity.

https://sourcemaking.com/uml/modeling-business-systems/business-processes-and-business-systems

2. Management support systems provide information and support needed for effective decision making by managers

Major categories are:

i) Management IT systems in business

Routine information for routine decisions Operational efficiency Use transaction data as main input Databases integrate MIS in different functional areas

https://www.linkedin.com/company/business-i.t.-systems-ltd

ii) Decision Support System

• Interactive support for non-routine decisions or problems• End-users are more involved in creating a DSS than an MIS

iii) Executive IT systems in business

provide critical information tailored to the information needs of executives

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2230107

Other categories

a) Expert systems

b) End user computing systems

c) Business IT systems in business

d) Strategic IT systems in business

a) Expert Systems are knowledge-based systems that provides expert advice and act as expert consultants to the users

b) End user computing systems support the direct, hands on use of computers by end users for operational and managerial applications

c) Business IT systems in business support the operational and managerial applications of the basic business functions of a firm

d) Strategic IT systems in business provide a firm which strategic products, services, and capabilities for competitive advantage

https://sourcemaking.com/uml/modeling-business-systems/business-processes-and-business-systems

Enterprise Resource Planning Enterprise Resource Planning (ERP)(ERP)

Integrated programs that can manage a company’s entire set of business operations

Often coordinate planning, inventory control, production and ordering

http://www.netsuite.com/portal/resource/articles/erp/what-is-erp.shtml

IT Systems in business IT Systems in business DevelopmentDevelopment

http://tutor2u.net/business/ict/intro_information_system_types.htm

IT systems as DisciplineIT systems as Discipline

IT systems is an interdisciplinary field influenced by Computer Science, Political Science, Psychology, Operations Research, Linguistics, Sociology, and Organizational Theory.

https://www.linkedin.com/company/business-i.t.-systems-ltd

ChallengesChallenges

1. Workforce downsizing

2. Information overload

3. Employee mistrust

4. Difficult to built

5. Security breaches

http://wps.prenhall.com/wps/media/objects/14071/14409392/Learning_Tracks/Ess10_CH02_LT3_Challenges_of_Using_Business_Information_Systems.pdf

OpportunitiesOpportunities1. Enhanced global competitiveness

2. Capture market opportunities

3. Support corporate strategy

4. Enhance worker productivity

5. Improve quality of goods and services

http://www.baesystems.com/careers-rzz/careers-in-the-uk/graduate-opportunities/current-opportunities/business-development;baeSessionId=8zevJmkVvfSNMjmWn7wyoZuPfhgx5E9wVD378sVRrh5bkMkbgXcJ!229364842?_afrLoop=1436298142710000&_afrWindowMode=0&_afrWindowId=null

ConclusionConclusion

IT systems in business are indispensable to the business, industry, academia and any organization to meet the future challenges

http://businesscasestudies.co.uk/canon/integrated-information-systems-seeing-the-whole-picture/conclusion.html#axzz3boWZ4fGC