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Department of Biochemistry - IT Welcome Packet Page 1 of 14 Welcome! Let me join my colleagues in welcoming you to the Department of Biochemistry. You are no doubt excited to get started on your chosen path here at Purdue. The documents enclosed in this packet will help speed you on your way and provide you with basic information regarding IT here at Purdue. This information is meant to be brief and useful, should you have needs outside the scope of the information contained in this packet please feel free to contact AgIT. Contact Information Joe Levell Phone Number: 765-494-1646 or 41646 Email Address: [email protected] Hours of Operation Monday - Friday 7:00am to 4:00pm

IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: [email protected] ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

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Page 1: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 1 of 14

Welcome!

Let me join my colleagues in welcoming you to the Department

of Biochemistry. You are no doubt excited to get started on

your chosen path here at Purdue. The documents enclosed in

this packet will help speed you on your way and provide you

with basic information regarding IT here at Purdue.

This information is meant to be brief and useful, should you

have needs outside the scope of the information contained

in this packet please feel free to contact AgIT.

Contact Information

Joe Levell

Phone Number: 765-494-1646 or 41646

Email Address: [email protected]

Hours of Operation

Monday - Friday 7:00am to 4:00pm

Page 2: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 2 of 14

Career Account Password Change Instructions

The basics for choosing a new password.

For more detail on passwords, password security, and

the exact policy go to: https://goo.gl/971iub

How to choose a password

Passwords for University IT Resources must comply with the

following standards:

• Passwords must contain at least 1 letter.

• Passwords must contain at least 1 number or punctuation mark.

• Passwords must be at least 8 characters long.

• Passwords must contain more than 4 unique characters.

• Passwords must not contain easily guessed words (e.g. Purdue, ITaP, boiler).

• Passwords must not contain your name or parts of your name (e.g., Bill, Julie, Bob, or Susan).

• New passwords must be different than the previous password (re-use of the same password will not be allowed for one (1) year).

Page 3: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

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CHANGING YOUR CAREER ACCOUNT PASSWORD

Change your password from the SecurePurdue Page.

1. Point your Web Browser to

http://www.purdue.edu/securepurdue/

2. Click on the “Change Your Password” link.

3. Enter your current Career Account information and

click “login”.

4. In the right hand column select “Change Password”

5. Follow the instructions on-screen to change your password.

Page 4: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

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AgIT Helpdesk Information

If you need help with anything computer related or have a

question, please use the information provided below.

You may use any of the following methods to contact AgIT for further support. AgIT Support Specialists are available from 8:00 a.m. – 5:00 p.m. EST, Monday through Friday. AgIT observes all University holidays.

• AgIT Support off-campus: 765-494-8333 or 1-888-226-

2438

• AgIT Support on-campus 4-8333

• Email AgIT at [email protected]

• AgIT Help Website:

https://ag.purdue.edu/it/Pages/Help.aspx

Using the information above is the fastest way to get help

with computers or get computer related questions answered.

Page 5: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 5 of 14

Shared Network Storage Information

The department provides common shared network storage for

business/research use. All Faculty, Staff, and Graduate

Students have access to various folders. Access is based on

your user account. You might have access to some directories

while not having access to others.

Important Information about shared storage

• Data stored in shared storage is backed up by AgIT. If you lose a file or have a problem with data on your computer, chances are it can be recovered.

• Shared storage is accessible on both Mac’s and PC’s.

• Storage is shared by user account. If you get an error

regarding “access denied” or “you do not have permission”,

and you cannot access a folder or file due to your user

account not having access. Contact AgIT. • Shared storage is a place for work related data and files.

Do not store your personal information, data, or files. This includes personal photos, music, etc.

Page 6: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

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How to map shared storage on a PC (Windows)

1. From the Start Menu, open Computer or if using Windows 8 or newer select the File Explorer icon in the Taskbar, then select “This PC” on the left side of the screen

2. From the menu at the top select Map network drive or if using Windows 8 or newer select Computer at the top then Map network drive

3. In the Drive dropdown box select S: or any letter that is

available, it does not matter what you use

4. Put a checkmark in the Connect using different

credentials box 5. In the Folder dropdown box type

\\itsofs06.itap.purdue.edu\ag_BCHM\Shared 6. Make sure to place a checkmark next to Reconnect at

Logon 7. When prompted for username and password enter your

Career Account information in the following format:

onepurdue\your Career Account username

Continue by putting in your Career Account password and then

proceed to step 8

8. Put a checkmark in Remember my credentials, Click OK

Page 7: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 7 of 14

How to access shared storage on Mac OS X

1. From the menu bar click on GO 2. Click Connect to Server it should be at the bottom of the

dropdown menu 3. Enter smb://itsofs06.itap.purdue.edu/ag_BCHM/Shared 4. Enter your Career Account Username and Password

(Click the remember this password in my Keychain box

before hitting the connect button)

Page 8: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 8 of 14

Web Mail access

You can access your email from wherever you are as long as

you can connect to the Internet. Have your Career Account

username and password ready and point your browser to the

following link.

http://portal.office.com

This is a great page with all kinds of useful information

regarding email including information on how to setup

Office 365 email for use with iOS and Android devices.

http://www.itap.purdue.edu/email/atPurdue/

Page 9: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 9 of 14

Email Information & Tips

Graduate Students are given Office 365 email accounts. This

type of account can be used with just about any email client.

Email Best Practices

No matter how you access your email at Purdue it is always

beneficial to follow some basic best practices.

• The more items you have the slower your email

experience will be. Items are defined as anything inside

your email client. Calendar entries, sent items, contacts,

unread email, read email, attachments etc. all count as

items. • Attachments should not be stored permanently in your

email client. While it is tempting to keep everything, you

are slowing down your computer. Store attachments on

the S: drive when possible.

• Use Filelocker to send attachments. Filelocker is

explained later.

Page 10: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 10 of 14

Filelocker

Filelocker allows you to share files with other people both

inside and outside of Purdue. It is a temporary storage system

for sharing files and data. You can access Filelocker with your

Career Account username and password.

Filelocker Benefits

• Share large files easily • Share with large groups of people easily and limit access to

certain files • Share files that would normally be attached to an

email thereby saving space in your exchange account • Share files anonymously • Share files with people or groups at other universities • Simple interface

Access Filelocker @ https://filelocker.purdue.edu/

Page 11: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 11 of 14

PC Antivirus & Mac Antivirus

Purdue provides free access to McAfee Antivirus and Anti-

Spyware for PC for work and personal use. Please go to the

link below to download and install the appropriate client for

your operating system.

http://www.purdue.edu/securepurdue/download/

Security Tips

• Never send your account information through email;

Purdue will never require you to do so. • Never give your account information over the phone;

Purdue will never require you to do so. • If you do receive a suspicious email, forward it

immediately to [email protected], then delete it. • Don’t open attachments or click on links in email sent

from non-trusted sources or people. • Stay away from peer to peer sharing sites and

software (bittorrent, KaZaa, uTorrent, UseNet, etc.). • Try to avoid clicking on pop-up’s when surfing the Internet.

Close them from the taskbar in window

Page 12: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 12 of 14

Working from Home or Abroad

What is VPN (Virtual Private Network)?

Virtual Private Networking is a method by which a user can access an organization's internal network over the Internet in a secure manner. A VPN provides users who are not on that internal network secure access to resources inside it. This is done by creating tunnels that wrap data packets destined for the internal network and then encrypting those packets to send them across the Internet.

Why should I use the College of Agriculture VPN service?

By using Ag's VPN service, you can access resources that are

only available on campus from the comfort of your own home.

You can access your S: directory on your own computer, or

access course materials you might not otherwise be able to

access from home. Ag's VPN service can be accessed from

anywhere in the world, any time of day or night.

AgIT’s VPN Portal is located at the following link.

https://vpn.agriculture.purdue.edu/+CSCOE+/logon.html#for

m_title_text

Page 13: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

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Software Access The University has negotiated either free or discounted pricing for several pieces of industry leading software and operating systems like Windows. To find out what is available to you please visit the following link. **You will need to login with your Career Account information. http://purdue.onthehub.com/ In addition to the above you can also get access to University Sponsored Software. This software is generally free and represents a tremendous value. https://www.itap.purdue.edu/shopping/software/student.html

Page 14: IT Welcome Packet 16 - Purdue AgriculturePhone Number: 765-494-1646 or 41646 Email Address: jlevell@purdue.edu ... • AgIT Support off-campus: 765-494-8333 or 1-888-226-2438 • AgIT

Department of Biochemistry - IT Welcome Packet

Page 14 of 14

Department Website The department keeps several resources online that are very useful. Our website is broken down into several categories and I encourage you to visit the site often. There is a navigation ribbon at the top of every page. In particular pay attention to the following to choices. About Us From here you can find pertinent information on current Faculty, Graduate Students, Staff, and Post Doc’s. Our directory pages give you a picture of each person with their contact information. Departmental Resources Departmental Resources give you access to pages that contain items like ordering forms, and our Intranet. The intranet is not publicly available. It is an internal only website that contains relevant information on many topics from Faculty based information, graduate student information to IT related items.