iWise Solutions

U-188 ShakarpurDelhi -92

[email protected]

iWise Solutions

Company overview

iWise Solutions is a Business process Consulting and Solutions Company with its office in Delhi(India). We have built a successful business by working very closely with customers to understand the needs and challenges of the organizations and deliver quality-controlled, cost-effective solutions on time. At iWise, we believe strongly that business strategy and technology must work together to create value for our customers. We offer a gamut of services ranging from customer care from our state of the art call center to delivering outsourcing solutions for various back office processes. Our competencies are tightly aligned with the market needs. Our rich experience allows us to identify and leverage best practices and communication solutions enabling effortless integration with your team And environment ensuring quality deliverables with maximum ROI. With the right blend of vital Program management skills and technical architectural expertise, we ensure that your business process Initiatives remain aligned with strategic business goals

www.iwises.com | [email protected] Leading through creativity

VisionTo be world's most innovative Outsourcing Solution Provider

Mission

We at iWise have a mission to support clients/businesses through our best services and innovative ideas. We are fully committed to providing a hassle-free outsourcing experience and outstanding customer support.


VISION | MISSION

BUSINESS AREA


iWise SolutionsBusiness Areas

BUSINESS AREA

Live Tech Support

Live Chat Support

Web Development

Data ManagementAccounting

Graphic & Multimedia

E-Marketing

Customer Support


SERVICES


Live Tech Support

Account Status

Order processing Status

Product Inquiry

Live Chat Support

Messaging Services

E-Mail services

Website Response

Toll Free Services

RegistrationInquiry Handling

iWise Solutions Support Services

Technical Support

Technology is the word for today! 21st Century is primarily sustained by Information and Communication technologies. Computers have increasingly become the lifeline of all business spheres. This indispensably calls for the need to have professionals to ensure that the computer sustaining your world stay fit and sound. Computer Health has inevitably taken a new dimension with the upsurge of Technical Support outsourcing as a full-fledged industry

Ticket ManagementLive Tech Support E-Mail Support Forum Management

We offer a variety of services to suit your kind of business and our wide experience of handling pilot projects in business verticals like shareware software, web hosting, portals (B2B, B2C), e-Commerce etc. helps us formulate customized solutions for you. Our staff is certified from major IT giants like Wipro and Infosys, and thus, you can be sure of getting the right services from the right people


Customer SupportCustomer is everything – the age-old saying just won't fade away. Why? He continues to sustain your world, being the be all and end all of your business – one reason, why you always need to be there for him.

Here's your gateway to maintaining everlasting connections with your valuable customers!

Live Customer SupportLive Tech Support E-Mail Support Query Handling

With our customized portfolio of cost effective, high quality offshore BPO services, we complement your unique business needs. Our expert professionals look after your customers, giving you ample time to concentrate on core competencies driving your business. We help to bridge the gap between your business and customer's requirement through our exclusively designed BPO solutions, enhancing not only your corporate image, but also promising higher ROI to you.


Virtual AssistanceVirtual Assistance as the very name suggests, is the idea of hiring such professionals, who will take care of the entire administrative tasks of your business – right from the simplest letter drafting to the management of most complex corporate events – the interesting thing being its completely virtual nature!

Our portfolio of offshore Virtual Assistance services includes

1. Editing and Writing services 2. Project Management tasks3. Audio transcription, Desktop Publishing and Bookkeeping4. Content creation, Press Release and Submissions, Blog Creation,

Auto Responders5. Specialized tasks like Translation, Website Design6. Research on any topics with reports7. All types of secretarial tasks


Database ManagementDatabase Management is a subjective discipline of dealing with enormous databases. It involves attention to detail and compassion to excel with accuracy and precision. There are a variety of practices, which together contribute to the broad concept of Database Management. These techniques work upon both qualitative and quantitative raw data, and enrich its value.

Here's your gateway to maintaining everlasting connections with your valuable customers!

Data entry Data Processing Data Conversion Forum Management


E-Commerce SolutionsE-Commerce a gateway, another step to the world of online shopping world and we, at iWise solutions , are proud to be one of the finest in dealing with Affordable and Customized e-Commerce Solutions and offer a complete and satisfactory package, which include no limitations on mock-ups of the layout designs.

Website Design SEO Hosting Support & Maintenance

CMS & Customs Solutions


Back Office Support ServicesiWise Solutions has climbed its success ladder in a short span of time in Back office services. We satiate our clientele with our trained customer care representatives. Our dedicated human resource with a sound infrastructure is on a par with the best

Our back office services include

Finance and Accounts Data Conversion Services Transaction processing

Data Entry ServicesTranscription Services Order Management


Why iWise Solutions ?1. Connecting with you – We thoroughly understand the sentiments guiding your requirement

and respect them, something that instantly connects us with you

2. Methodical approach – We make it a point to probe deep into problem, analyze it and subsequently provide effective solutions

3. Attention to detail – While taking care of your customers, we are considerate of each query and answer it beyond satisfaction

4. Respect for deadlines – ‘dead serious' is what we mean, when it comes to meeting deadlines .

5. Professional expertise – Our Industry-certified personnel ensure you get the best services, which match the international standards

6. Continuous improvement – We keep constantly upgrading our technical skills to meet the challenging technical needs

7. QTC values – in each of our project, we strictly adhere to our core fundamentals – Quality, Time and Commitment


InfrastructureOur infrastructure is the be all and end all of our existence. We owe it to everything from our work place to personnel, resources to technology and experience to expertise – all these need a special mention for they are the iWise Solutions identity!

Some of them include

1. Global presence 2. Extensive Development Center3. Committed Workforce4. Excellent Management5. Rich Industry Experience6. Latest know-how 7. Rich Industry Experience8. Modern Equipment's to meet the clients needs9. Professional Expertise


Contact Us

U-188, ShakarpurNew Delhi, INDIA-110092

www.iwises.com | [email protected]


iwisesolutions

http://www.iwises.com/

Documents

iWise Solutions