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Division of Administration (DOA) Departments
Bookstore Campus Planning
and Construction Card Office Contract and Grant
Accounting Dining Services EH&S EADS
Health & Wellness* Human Resources Information
Technology Services (ITS)
Mail Services Management
Information Systems (MIS)
Payroll Services
DOA Departments (Cont’d)
Vanderbilt University Police Department (VUPD)
Plant Operations Printing Services Real Estate
Operations
Student Accounts Student Loans Traffic and Parking
Vision for DOA
Excellent service
Sound infrastructure
Leadership development
DOA Initiatives
•Conduct a survey for each DOA unit in years 1 & 4. Year 1 survey will be used to identify areas for improvement and year 4 survey will be used to gauge progress. The surveys for Real Estate and Health & Wellness have been completed. We have partnered with the Dean of Students Office to survey a sample of the student population for Plant Operations and VUPD; Both surveys will go out in February. The remaining DOA groups will send out their surveys in March and April.
Customer Satisfaction Survey
•Complete studies and implement new charging models for ITS and Plant Operations. This will simplify charges to campus users, provide transparency, and establish metrics for measuring efficiency. Both studies have been completed.
New ITS & Plant Operations Charging Models
•The program began in FY11 in DOA. The expanded managed desktop was approved in January 2012 and will be rolling out to University Central administrative areas beginning with Finance in March 2012, followed by DAR. A schedule will be developed for Provost Office, General Counsel, Athletics, and Internal Audit.
Expand the Managed Desktop Program
DOA Initiatives
• Fuel and Maintenance for ITS and VUPD purchased from Plant Operations.
Fuel purchase and use consolidation
• Automate HR’s paper-based processes in three areas: Exempt leave forms, additional pay forms, and benefit forms to improve the overall customer experience. Exempt leave and benefit forms have been automated. Additional pay project is in progress and will be in production by July 2012.
Human Resources Processes Automation
• Several departments have begun to participate in the project by developing strategic goals and identifying key performance indicators. These departments include ITS, Real Estate, Plant Operations, VEHS, and VUPD.
Strategic Dashboards
A Little More about DOA Largest non-academic budget at
Vanderbilt 3800 staff in University Central 1650 staff in DOA (43%) of Total
University Staff Staff perform numerous valuable
functions which keep the institution operating
Staff represent one of the faces of Vanderbilt
Upcoming This Summer
Construction Kissam Alumni Hall Rand McGugin Student Rec (Track, New Facility) Football Stadium
THE NATIONAL PICTURE AND HOW IT WILL
AFFECT VANDERBILT IN THE NEXT FEW YEARS
US Federal Debt Numbers
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Gross Federal Debt Debt Held by Public
FY 2012 $16.7 trillion $10.8 trillion
FY 2011 $15.5 trillion $9.9 trillion
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Provided by: Steven H. Lipstein, BJC Healthcare, 2011
1790 1865 1920
1945
1990
2010
US Federal Government P & L (2011) (in billions)
Revenues $2,100 (14% of GDP)
Expenses
• Defense / Homeland Security
$ 786
• Medicare / Medicaid $ 773
• Social Security $ 727
• Other Mandatory (debt svc) $ 676
• Other Discretionary (NIH, etc.)
$ 640
$3,602 (24% of GDP)
Deficit ($1,502)
(10% of GDP)
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Sequestration
Result of the Budget Control Act of 2011, passed by Congress as part of deal to allow for increase in debt ceiling.
$1.2 trillion in sequestration beginning January 2013, half from defense, half from non-defense through 2021
Mandated caps require approximately 9% cut across the board to agencies such as NIH.
Cuts in Medicare payments to providers and insurance plans will be about $10.8 billion in 2013.... $16.1 billion in 2020.
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How Might This Impact Vanderbilt?
Potential Losses (FY13 – FY16) $132 million cuts to Medicare $160 million cuts to Medicaid $150 - $200 million due to repeal of the
Accountable Care Act $50 - $100 million probable losses with
changes to global payment in fee-for-service model
What Other Factors Will Impact Vanderbilt’s Financial Future
The New Normal Uncertain Economy Low Endowment Returns Sequestration will affect federal research
funding (relatively flat at best) Low Tuition Increases
How Will Vanderbilt Flourish in These Uncertain Times?
Operational Efficiency Quality Improvement Cost Control Consolidation
What is the Role of the Staff Advisory Council?
Definition of Advisory – Empowered to make recommendations
Work with Vice Chancellor for Administration (me), Associate Vice Chancellor for Human Resources (Traci), the Assistant Vice Chancellor for Real Estate Operations (Cliff) & others in the Division of Administration to explore recommendations
What is the Role of the Staff Advisory Council?
Provide and Receive information of interest to staff
Serve on committees (recruitments, Traffic and Parking and others)
Provide feedback Serve as a sounding board Serve on focus groups
My Commitment
Listen and give respectful consideration to all recommendations
Provide information USAC about policies and other upcoming information of interest to staff
Work closely with USAC leadership (monthly meetings)
Involve USAC in committees and focus groups
My Commitment
Value staff and promote to others in administration the contributions staff make to the successful operation of the University
QUESTIONS?
