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JTBD SUMMIT CHRIS GIBSON MARCH 2019

JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

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Page 1: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

JTBD SUMMIT

CHRIS GIBSONMARCH 2019

Page 2: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

WHAT WE DO

• MANUFACTURE AND MARKET FISHERMAN’S FRIEND

• FISHERMAN’S FRIEND COMPETES IN THE FMCG CATEGORIES OF:

HALSPASTILLER, HUSTENBONBON, PCP (POCKET CONFECTIONERY, MINTS, DROPS, BALSAMIC CONFECTIONERY, HERBAL CANDY, COUGH AND COLD SUPRESSANTS, CONFECTIONERY, PHARMACY-REGISTERED PRODUCTS…………………

Page 3: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

WHAT WE ARE?

Page 4: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

WHAT WE ARE?

Page 5: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

This document is provided for the exclusive use of our client. The document is not complete without personal presentation and explanation of its content.

Distribution to third parties requires explicit approval by Strategyn

With Outcome-Driven Innovation (ODI) we discovered growth potential for Fisherman's Friend in 10 markets globally

5

Fisherman's Friend NPD Ideation Workshop

Research objectives

The goal has been to discover customer segments that will value the

properties of Fisherman’s Friend.

Spot market communication opportunities.

Uncover opportunities to sell more to existing customers, find new potential

customers and find new sales opportunities in occasions that are currently

neglected.

2016 2017 2018

DEIndividual interviews and focus groups,

1200 online interviews

SE, NL, FR, IT2 focus groups per country, 1000 online

interviews per country

CH No focus groups, 1000 online interviews

Canada, Indonesia,

Malaysia, Thailand

3 focus groups per country, 800+ online

interviews per country

Page 6: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been
Page 7: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

GERMANY – COMMUNICATION

Page 8: JTBD SUMMIT CHRIS GIBSON MARCH 2019 · 2019-04-01 · for Fisherman's Friend in 10 markets globally 5 Fisherman's Friend NPD Ideation Workshop Research objectives The goal has been

This document is provided for the exclusive use of our client. The document is not complete without personal presentation and explanation of its content.

Distribution to third parties requires explicit approval by Strategyn

With Outcome-Driven Innovation (ODI) we discovered growth potential for Fisherman's Friend in 10 markets globally

8

Fisherman's Friend NPD Ideation Workshop

Research objectives

The goal has been to discover customer segments that will value the

properties of Fisherman’s Friend.

Spot market communication opportunities.

Uncover opportunities to sell more to existing customers, find new potential

customers and find new sales opportunities in occasions that are currently

neglected.

2016 2017 2018

DEIndividual interviews and focus groups,

1200 online interviews

SE, NL, FR, IT2 focus groups per country, 1000 online

interviews per country

CH No focus groups, 1000 online interviews

Canada, Indonesia,

Malaysia, Thailand

3 focus groups per country, 800+ online

interviews per country