BeautifulKamloops, BC

LOCAL GOVERNMENT MANAGEMENT ASSOCIATION63rd ANNUAL CONFERENCE

2002 CONFERENCE

FORSTER’S CONFERENCE CENTRE, KAMLOOPS, BC

June 4-6

2002BeautifulKamloops, BC

““LLeeaaddeerrsshhiipp

IInn aa CChhaannggiinngg WWoorrlldd””

““LLeeaaddeerrsshhiipp

IInn aa CChhaannggiinngg WWoorrlldd””

BeautifulKamloops, BCBeautifulKamloops, BC

““LLeeaaddeerrsshhiipp

IInn aa CChhaannggiinngg WWoorrlldd””

D a v i d B a x t e r - Demographics and Your Changing Community.As the Executive Director of the Urban Futures Institute, David Baxter is a recognized nationalauthority on the real impact of demographics on the changing community. David’s extensiveunderstanding of the national psyche and his enlightening and enter taining style offers audiences an insightful odyssey into the future of a rapidly changing and increasingly competitive consumer marketplace.

His analysis of the massive and far-reaching implications of demographic shifts in population arepresented in a dynamic, creative and customized fashion. David delights in challenging the status-quo and encourages Canadians from all walks of life to identify how changing demographics “really” impacts on business, the markets, local government, and the present and future economic climate. As a result of David Baxter’s exper tise in demographics, he will“set the stage” for the panel discussion on the Community Char ter and the changes that will impact local government.

L e s r a M a r t i n - An Inspiring Example of the Power One Person Has to Make a Difference.

As a fifteen year-old youth, Lesra's life took a turn with a series of incredible events and coincidences.He was taken in by a group of idealistic Canadians, and moved from his home in New York to Toronto.Despite having been one of his school's top students at the time, Lesra was functionally illiterate, andbegan the process of learning to read with the hope that he could eventually achieve his dream ofattending university.

Shor tly after arriving in Toronto, Lesra purchased his first book at a used book sale (for 25 cents),TThhee 1166tthh RRoouunndd:: FFrroomm ##11 CCoonntteennddeerr ttoo PPrriissoonneerr ##4455447722. Lesra immediately became engrossed withRubin "Hurricane" Car ter's incredible autobiography and upon completing TThhee 1166tthh RRoouunndd, he penned a letter to Car ter who at the time was 13 years into a triple-life sentence for a crime he did not commit. Thus began an incredible and unlikely friendship. Star ting with letters, then phone calls and visits by Lesra to Trenton State Prison in New Jersey where Car ter was incarcerated. Lesra's newlyfound Canadian family took up the cause to free Car ter from prison and after 5 years of tireless investigative work, legal wranglings and appeals, Car ter was finally freed and exonerated of all charges.

Since then, Lesra has completed high school (as an Ontario scholar), received his Honours B.A. from the University of Toronto, andcompleted his law degree at Dalhousie University. Currently a Crown Attorney in Kamloops, BC, his story was the subject ofa best-selling book entitled Lazarus and the Hurricane and is an integral par t of the motion picture "The Hurricane" starring DenzelWashington and directed by Norman Jewison. Inspiring and ar ticulate, Lesra helps audiences discover that the power to make a difference exists in each of us. Organizations throughout Nor th America including Hewlett-Packard, McDonald's and InternationalSubway Corporation have heard his powerful story and have been left with the understanding and belief that each of us can turn coincidence into oppor tunity and adversity into triumph.

KEYNOTE SPEAKERS

““LLeeaaddeerrsshhiipp

IInn aa CChhaannggiinngg WWoorrlldd””

Located approximately 3.5 hours northeast of Vancouver in the Southern Interior of BC,Kamloops is an easy destination to reach no matter where you are travelling from. Kamloopsis renowned for great golfing (five 18-hole championship courses), excellent mountain biking andsuperb fly fishing. Kamloops has become a meeting place of people from all over the world and we invite you to visit our beautiful city at the 2002 LGMA Conference!

KamloopsKamloops

Early Bird Registration Deadline - April 26th, 2002

2002 CONFERENCE

Early Bird Registration Deadline - April 26th, 2002

2002 CONFERENCE

PRE-CONFERENCETuesday

June 4th

Pre-Conference

Regist ra t ion8 :00am - 9 :00am

Conference

Regis t ra t ion 12noon - 8 :00pm

President’s Welcoming Reception

Pre-Conference Educational Sessions

Pre-Conference Golf Tournament

FFIINNAANNCCEE —— GGFFOOAA -- The LGMA has par tnered with the GFOA (Government FinanceOfficers Association of BC) to host a one day pre-conference seminar specificallydesigned for Local Government Finance Officers. The seminar will address current issuesof impor tance to Finance Officers and includes:

GGeenneerraall SSeessssiioonn:: A panel will look at PSAB requirements (vs conventional fundaccounting), how PSAB repor ting will impact our every day lives, changes upcoming in the way we will be expected (or required) to repor t our financialaffairs, and, rationalizing PSAB requirements with budgets, audits and local government financial repor ting. Hear about making Year End FinancialStatements more user friendly and about the Community Char ter and howit will impact Financial Statements and Finance Depar tments.

BBrreeaakkoouutt SSeessssiioonnss::MMuunniicciippaalliittiieess — Inter-Municipal Business Licences (How it works/Is it working?).Budget & Financial Planning including public consultation requirements, and Counter Petitions (an interactive session with representatives from the ProvincialMunicipal Affairs branch).RReeggiioonnaall DDiissttrriiccttss - Regional District Administrative Ser vices (Best Practices).Five Year Planning (Is it coming? When is it coming?)

TThhiiss iiss oonnee pprree--ccoonnffeerreennccee sseemmiinnaarr tthhaatt LLooccaall GGoovveerrnnmmeenntt FFiinnaannccee OOffffiicceerrss wwiillll nnoott wwaanntt ttoo mmiissss!!

LL AA BB OO UU RR RR EE LL AA TT II OO NN SS AA NN DD TT HH EE WW OO RR KK PP LL AA CC EE -- pprreesseenntteedd bbyy PPeetteerr SShheeeenn,,SSuussaann AArrnnoolldd ffrroomm HHeeeennaann BBllaaiikkiiee ((LLaabboouurr RReellaattiioonnss LLeeggaall FFiirrmm)) VVaannccoouuvveerr,, BBCC..Have you ever wondered how ‘proper’ your workplace rules are? Or how to deal withemployee problems relating to drugs, alcohol and/or poor performance? If so you willwant to attend the Labour Relations pre-conference seminar dealing with current issuesand case law relating to:

Bullet-Proofing Work Rules Drugs, Alcohol and DisciplineDealing with Poor PerformanceHuman Rights Challenges to Discipline and Discharge

If you have a specific problem/question you would like addressed at the pre-conference sessionplease email Peter Sheen of Heenan Blaikie at psheen@heenan.ca. He will attempt to address your issue.

SS UU NN RR II VV EE RR SS GG OO LL FF RR EE SS OO RR TT -- 9 hole Golf TournamentIncludes transportation to and from conference hotel, green fees,shared cart, prizes and guaranteed fun! AA ll ll ffoorr oonn ll yy $$4422..

NN EE TT WW OO RR KK II NN GG ,, GG RR EE AA TT FF OO OO DD && JJ AA ZZ ZZJoin Gerry Kingston, LGMA President, for an evening of networking and socializing with old friends and conference delegates while enjoying fabulous hors d’oeuvres and entertainment by Kamloops’ own Dick Forde Jazz Quartet.

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C i v i c I n f o B CAnnua l Gener a l

Meet ing3:00pm - 4:00pm

F r e e E v e n i n g ! After hours

transportation will be available

WEDNESDAY June 5th

Keynote Speaker - Lesra Martin

Official Welcome/Annual General Meeting

Buffet Breakfast

Trade Show/Cash Bar

LGMA Recognition LuncheonCandidates Speeches / Wednesday 50/50 draw

TTrraaddee SShhooww TT iimmeess ::Wednesday - all day, Thursday - closes at 4pmShow your support and visit the trade show exhibits. There will be many prizes to be won!

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CONCURRENT

EDUCATIONAL

SESSIONS

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ConferenceRegis t ra t ion 8 : 0 0am - 12 noon

LGMA ExecutiveElections1 : 3 0pm - 3 :30p m

N e g o t i a t i o n s & C o n s e n s u s B u i l d i n g~~ PPrreesseenntteerr:: RRooyyaall RRooaaddss UUnniivveerrssiittyy ~~ TTiimm HHiicckkss Tim is a mediator with experience in public policy, environmental and workplace disputes. He was afounder and director of CONNEXUS Conflict Management. Providing mediation, facilitation, training,dispute systems design, and conflict management consultation services to private and public sector clients. He has a MA in conflict resolution and has taught mediation and conflict resolutioncourses at JFK University and the Business School at Sonoma State University.

Consensus building offers an effective way for dealing with stakeholders and their concerns. Inthis workshop you will learn why it’s important and how it can benefit you and your organization.Learn about barriers and challenges, and leave this workshop knowing the key steps and charac-teristics of an effective public consultation and consensus building process. You will know how tomove from conflict to community-based problem solving and capacity building.

R e s o l v i n g C o n f l i c t~~ PPrreesseenntteerr:: CCaappiillaannoo CCoolllleeggee ~~ GGeerrrriiee WWaauugghh,, BBCC RReeggiisstteerreedd PPssyycchhoollooggiissttLocal government professionals deal continuously with a myriad of complex issues involving peoplewith different perspectives, values and cultures. You also deal with the impact of reduced financialresources, and deciding what services will continue to be provided in your communities. One ofthe most difficult tasks you face is working to resolve the inevitable differences of opinion as towhat actions you should take. These are very difficult conversations even for the most experi-enced municipal manager. In this scenario based workshop, you will practice the techniques ofhandling difficult conversations using local government situations.

Gerrie has been an instructor in business programs at Capilano College in North Vancouver for thepast 20 years. She has done extensive training with Municipal Managers and has been involvedwith MATI 2, Leadership, on Bowen Island for the past five years. She specializes in conflict resolution and has done consulting throughout Canada, the US, Asia, Mexico and the Middle East.

L e a d i n g I n A C h a n g i n g W o r l d~~ PPrreesseenntteerr:: GGeeoorrggee DDuunnccaann,, CCiittyy ooff RRiicchhmmoonnddLearn about the Richmond experience. We changed almost everything - the structure, the programs, the policies, the managers and even some of the Council, but still no noticeableimprovement. Then we changed! We changed our approach, our attitude and our plan - and what a difference! We learned to lead our people and manage the functions. Once we stopped wastingour time and energy trying to manage our people and became more inclusive in our decision making we attained levels of performance we hadn’t imagined possible. Rather than change beingan accepted challenge, it became our goal.

In recognition of the

MATI “20th Anniversary”

Chill out and have a

cold one on us at

the mid-afternoon

break

THURSDAY June 6th

CONCURRENT

EDUCATIONAL

SESSIONS

Community Charter Panel Discussion

Speaker - David Baxter

Trade Show/Cash Bar

Lunch & Guest SpeakerThe Honourable George Abbott ,

Minister of Community, Aboriginal and Women’s Services

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22::0000ppmm -- 44::3300ppmmS u c c e s s i o n P l a n n i n g~~ PPrreesseenntteerr:: GGlleennnn MMccLLaauugghhlliinn,, CCiittyy ooff RRiicchhmmoonnddThe upcoming retirements of the ‘baby boomers’ from today’s workplace will challenge many organizations in their ability to continue to effectively provide services. The development ofleaders within the public service and the retention of knowledge are two key areas identified that will meet this challenge.

The City of Richmond has developed a formal Succession Planning Program. The program’s focuson Leadership Continuity, Knowledge Retention and Staff Development is brought about throughshared ownership and responsibility.

This session will provide an overview of this program in a ‘how to’ format that can be adapted toany organization. A process to determine succession demands, required skills for successor selection and development will be presented.

E m e r g e n c y P l a n n i n g~~ PPrreesseenntteerr:: GGoorrddoonn HHoorrtthh,, AAddmmiinniissttrraattoorr,, TToowwnn ooff LLaaddyyssmmiitthhThe Town of Ladysmith recently had an emergency that affected their water supply. Gordon Horthwill be presenting their case study on the handling of communications, financial controls, reportingand more. Hear first hand experience from this incident.~~ PPrreesseenntteerr:: NNeeiill MMoorroozz,, SSaaffeettyy && TTrraaiinniinngg OOffffiicceerr,, CCiittyy ooff KKaammllooooppss FFiirree && RReessccuuee“Ground Zero” in New York City. Listen and see a presentation from someone who was there forseveral days and assisted after the September 11th terrorist attacks.~~ PPrreesseenntteerr:: GGeeooffff PPoowweerr,, MMCCIIPP,, Manager of Development Services for Columbia ShuswapRegional District and Emergency Operations Centre Director for the Shuswap EmergencyManagement Program. Hear about the Silver Creek Fire (Salmon Arm) of 1998 and its impact onthe immediate area and the 7,000 people that were evacuated. The presenter will provide anaccounting of the event, lessons learned, improvements to the management program and will alsotouch on some of the mitigative tools provided through land use planning.

MFA & GST Presentation~~ MMFFAA PPrreesseenntteerr:: SStteevvee BBeerrnnaa,, EExxeeccuuttiivvee DDiirreeccttoorr ooff MMFFAAMFA presentation will focus on the financial area of the Community Charter and specifically the revisions to the Borrowing/Bylaw flow and approval process; and the changes in the borrowingpower calculation from a tax-based formula to a revenue-based formula.~~ GGSSTT PPrreesseenntteerr:: KKPPMMGGKPMG presentation will address what’s new and exciting in GST for municipalities and regional districts and will be led by KPMG’s Western Regional Sales and Local Tax Practice. The presentationwill highlight new, innovative planning concepts that are designed to reduce the cost of Goods andServices Tax to your organization. The session will also address a series of audit issues that arecurrently being promoted by the Canada Customs and Revenue Agency to municipalities and whatyou should do to manage the exposure to your organization.

E lec t ion r esu l ts / T hur sday 50/50 Dr aw

Continental Breakfast 77::3300aamm -- 88::3300aamm

6 : 0 0p m - 1 0 : 3 0p m

A n n u a l B a n q u e tEnter ta inment

Grand 50 /50 d raw

TRADE SHOW Door Prize Draws

at the

mid-afternoon

break

Entertainment & After Hours Act iv it ies

Things To Do In

Kamloops

Things To Do In

Kamloops G r e a t S h o p p i n g R e s t a u r a n t s & Night Life

Visit beautiful downtown Kamloops

Aberdeen Mall - just minutes from the Conference location

After Hours Event TransportationLeaves from the Conference Hotelevery 1/2 hour to downtown Kamloops Wednesday 7pm - 2:30amThursday - 10:30pm - 2:30am

Biking

Golfing, Fishing, Hiking,Museums, Wildlife Park, Walking Trails, Skiing

Shuswap Lake

Annual Banquet ~ Thursday, June 6th, 2002Cocktail Reception 6pm

Dinner 7pmDoor Prizes, Grand 50/50 draw

Entertainment by Kamloops Improvand Michael Harrison, Ventriloquist ~ Comedian ~ Magician

Tuesday, June 4thPre-Conference Golf Tournament at Sun Rivers Golf Resort

Wednesday, June 5thFree Night - Information on recreational activities and night spots will be included in delegate packagesNine & Dine at Sun Rivers Golf Resort - 9 holes of golf with shared cart and dinner - $59 Dinner only at Sun Rivers Golf Resort - $35

Thursday, June 6thAnnual Banquet - You won’t want to miss it! Transportation to downtown Kamloops will be available following the banquet

Friday, June 7thPost Conference Golfing, Fly Fishing or tour Sun Peaks (see Self Guided Activities)

Paramount in every show is a ventriloquism act starring Michael’s outrageous foam-headed friend, Garth. From the moment this sharp-dressed, three-footed wonder takes the stage, he proves himself more than a handful for Michael. Abracadabra - Now you see it -Now you’re in stitches. Michael Harrison turns magic on its head, leaving audiences amused and amazed.

superb mountain bike trails

Please refer to the enclosed registration form to make your choices of activities. Programs are subject to cancellation in theevent that participation does not meet minimum requirements.

Wednesday, June 5th

7:30am - 8:30am BBrreeaakkffaasstt

OOppttiioonn ##11 -- FFaasshhiioonn SShhooww,, LLuunncchh,, GGoollffiinngg aatt SSuunn RRiivveerrss 10:30am - pick up at conference hotel10:45am - tour of Sun Rivers Golf Resort Community12:00 - Lunch at Sun Rivers Restaurant, Fashion Show

2:00pm - Group golf lesson & driving range or 9 holes of golf(LLuunncchh wwiitthh ggoollff lleessssoonn $$5500))((LLuunncchh wwiitthh ggoollffiinngg $$6655))

OOppttiioonn ##22 -- LLuunncchh aatt UUCCCC aanndd ttoouurr ooff BBeeaarr BBrreewwiinngg 10:30am - pick up at conference hotel10:45am - tour of University College of the Cariboo (UCC)12:00 - Lunch1:30pm - tour of Bear Brewing and the unique Ginseng Factory((TToouurrss wwiitthh lluunncchh $$2200))

Thursday, June 6th

7:30am-8:30am BBrreeaakkffaasstt

MMoorrnniinngg OOppttiioonn ##11 -- AArrtt GGaalllleerryy TToouurr -- (no charge)9am - pick up at conference hotel and taken to tour theKamloops Art Gallery and downtown

MMoorrnniinngg OOppttiioonn ##22 -- CCiittyy PPaarrkkss TToouurr -- (no charge)9am - pick up at hotel and taken on tour of Riverside Park andMcArthur Island including the Butterfly and Xeriscape Gardens

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AAfftteerrnnoooonn OOppttiioonn ##11 -- HHeerriittaaggee HHoommee TToouurr ((TTeeaa aanndd ttoouurr $$1155))2:00pm - pick up at conference hotel anddropped off to tour two beautiful West EndHeritage Homes, St. Andrew’s On The SquareHeritage Community Centre, finishing with tea at The Plaza Heritage Hotel.Back to the hotel by 4:30pm.

AAfftteerrnnoooonn OOppttiioonn ##22 -- HHiikkiinngg KKeennnnaa CCaarrttwwrriigghhtt PPaarrkk -- (no charge)2:00pm - pick up at conference hotel and taken to KennaCartwright Park. Guided hike provided by the City of KamloopsParks & Recreation Department. Back to the hotel by 4:30pm.

Self Guided Activities Available Wednesday, Thursday and Friday

RRiivveerr KKaayyaakkiinngg wwiitthh OOcceeaann PPaacciiffiicc - enjoy an outstanding afternoon of paddling down the SouthThompson River. You will be picked up anddropped off at the conference hotelwith the package including kayak,paddles, wet-suit, boots and guide.Minimum of 8 people required.Following the kayaking you can enjoy lunch at Robbie'sRestaurant and receive a 15% discount off regular pricedmenu items. (Price $45. includes gst)

FFllyy FFiisshhiinngg wwiitthh CCaarrllooss aanndd AAll - Carlos Tallent,Licensed Guide, has more than 25 years experience inguiding fishers and outdoorenthusiasts. Carlos and Alwill tailor a fishing expedi-tion to your interests.Fishing package providesGuide, transportation toand from the fishing site, onwater transportation, lunchand all fishing gear.A full day is required to fully enjoy this unique experience.Price: $190 per person. A minimum of 2 people and maximum of 4 people per day is required for booking.

RRoocckk WWaallll CClliimmbbiinngg - price includes harness, no-timelimit climbing at $15 per person. Shoes $5.

Sun Peaks Resort

Just 45 minutes from Kamloops, Sun Peaks offers a variety ofsight-seeing and sportingactivities. Recreational facilitiesinclude a 9 hole resort golfcourse, tennis courts, an outdoor pool and hot tub,more than 20 kilometers ofhikingand

mountain bike trails, horseback riding,and indoor recreation and spa facilities.Not to mention unique gift shops andcozy restaurants.

Partner’s ProgramPartner’s Program

Dress casually, bring comfortable footwear

and experience the Kamloops adventure!

Conference Accommodation:Prices range from $75 single to $99 doubleRefer to the LGMA Conference when making your reservation

Best Western (250) 828-6660 (Forster’s Conference Centre)Comfort Inn (250) 372-0987Sheraton Four Points (250) 374-4144Superview Motel (250) 374-8100Kamloops Travelodge (250) 374-4788

Flight InformationAir Canada discounted fares for the LGMA Conference:VVaannccoouuvveerr // KKaammllooooppss $$119922..1177 rreettuurrnnPPrriinnccee GGeeoorrggee // KKaammllooooppss $$331199..2299 rreettuurrnn* Quote Air Canada Group Express # QECONO DP10 when booking* $50 deposit required* Refundable up to 90 days prior to departureAA mmiinniimmuumm ggrroouupp ooff 1100 ppaasssseennggeerrss iiss rreeqquuiirreeddffrroomm eeaacchh ppooiinntt ooff oorriiggiinn ttoo rreecceeiivvee tthhee ddiissccoouunntteedd rraatteess..

CANCELLATION POLICY Cancellations before May 10, 2002 will be subject to acancellation fee of $50.00NO REFUNDS after May 10, 2002

Trans Canada Hwy

Coquihalla Hwy

Yellowhead Hwy

Kamloops

Tournament Capital of Canada

“See You In

Kamloops in June!”“See You In

Kamloops in June!”

For ConferenceInformation cal l :

Liz Cornwell at TNRD( 2 5 0 ) 3 7 7 - 7 0 5 1

Cindy Kennedy at City of Kamloops( 2 5 0 ) 8 2 8 - 3 4 8 5