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➢ Engagement of clinical nurses in nursing and organization related initiatives contributes to the environmental health of an organization.
➢ Individual health care environments have been linked to the quality of both employee and patient associated outcomes.
• Safety
• Clinical Outcomes
• Patient Experience
• Job Enjoyment
• Turnover, Retention, & Recruitment
➢ As outlined by the American Nurses Association (ANA) Code of Ethics for Nurses and Nursing Scope & Standards of Practice, “nursing has a responsibility to measure, evaluate, and improve practice” (ANA, 2017).
PURPOSE CONCLUSION
FUTURE PLANS
➢ VoN Committee Member Roles Include:• Facilitate clinical nurse participation
in the nationally benchmarked survey.
• Ensure transparency in disseminating results and national benchmark comparison.
• Engage staff and managers to participate in the identification of the department/unit-level top imperatives.
• Facilitate action plan development, dissemination, and implementation.
➢ Deliverables include:• One-page summary of the 2 greatest
opportunities to enhance the work environment
• Defined implementation strategies for each area of opportunity
➢ Ongoing monitoring and interim progress reports are presented to the VoN committee to ensure adherence to deliverables, removal of barriers, and promotion of best practices.
PROCESS
Kaiser Permanente Irvine Medical Center: Nursing Professional Practice and Engagement
➢ VON Champions to solicit feedback from staff on NDNQI survey experience and ways to improve staff perception of it.
➢ Continue to facilitate the development of unit-specific action plans based on unit-specific results.
➢ Increase staff participation in nursing and hospital activities.
Project developed and presented by the KP- IMC Voice of Nursing CouncilSelect contacts include:• Rainould “Choi” Bagnol, BSN, RN, DOU Charge RN
([email protected])• Theresa Bautista, BSN, RN, NICU Charge RN ([email protected])• Laura Benson, RN, L&D Clinical Nurse ([email protected])• Jillian Malabanan, BSN, RN, MST Clinical Nurse
([email protected])• Lee “Tony” Patriarca, BSN, RN, CCRN, ICU Charge Nurse
([email protected])• Janet Rossi, RN, CNOR, Perioperative Services Charge Nurse
([email protected])• Jessica Snyder, BSN, RN, ICU Clinical Nurse ([email protected])• Gina Yared, BSN, RN, MST Charge RN ([email protected])
➢ Through prioritizing a department-specific approach to improve nurse satisfaction across the organization, an enhanced practice environment has been realized
➢ Key areas of success include:• Peer-to-Peer approach for endorsing
participation in the NDNQI survey.• Importance of nursing staff
participation in developing the action plan.
• Interim monitoring on the action plan (at least quarterly) to ensure accountability amongst the team.
EVALUATION
Ne
NDNQI Nurse Engagement Survey:KPOC- Irvine Medical Center Overall Hospital Results
Trended Improvement Over 4 Years for Majority of the Categories
Reference: The American Nurses Association, Inc. (2017). The National Database of Nursing Quality Indicators® (NDNQI®). Retrieved from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume122007/No3Sept07/NursingQualityIndicators.html
Survey Participation Rates 2014-2017
*2017 New Participants: Cath Lab, Utilization Management, and Advance Practice Nurses (CRNA’s & CNM’s)
NDNQI Nurse Engagement Survey:KPOC- Irvine Medical Center/ DOU2
Magnet Benchmark
OBJECTIVES➢ Assess KP IMC nursing satisfaction and
engagement within the following categories:
• Commitment to Job, Organization, and Profession
• Satisfaction with the Job, Organization, and Profession
➢ With the data gleaned from a nationally benchmarked survey, the purpose of this initiative was to implement a department-specific action planning process to improve clinical nurse engagement across the medical center.
