CURRICULUM VITAE

KASHIF MAHMOOD BHATTI

ADDRESS CONTACT NO 160-Mehran Block Allama Iqbal Town, Residence #: +9242-35414143 Lahore-Pakistan. Cell #: +92315-4055544, +92345-4055544

E-mail: kashifbhatti007@gmail.com

OBJECTIVE

I want to pursue a successful career by utilizing my skills and abilities to the maximum extent with full potential. I want to avail the opportunity for career development and advancement provided to me by my experiences and exposure.

Education

BSc-Computer Science Virtual University Of Pakistan

Intermediate [I.C.S] Board of Intermediate & Secondary Education

Matriculation in [Science] Cathedral Higher Secondary School, Lahore Cantt

MCSE [Microsoft Certified System Engineer] National Engineering and Training Services

EXPERIENCE

1 year of working as a Telesales Account Manager at Zameen.com.Duties Performed: Achieve established standards for call handling quality sales and productivity. To identify and handle sales pitch and techniques in the best possible manner. Enter customer data as per defined standard operating procedures. To meet all the other quality benchmarks established based on consumer feedback and

surveys. Ensure compliance with all company or client policies procedures and practices. Develop revenue opportunities from both new and existing clients.

Account management of existing customers. Develop a pro-active relationship with current clients to maximize referral and repeat

business.

4 years experience of working as Customer Support Executive at Ptcl.

Duties performed: Data Entry. Broadband Technical Support [Online]. Follow ups. Data verification and updating. Co-ordination.

1 year of working as a Team Lead at Fortune Soft.

COMPUTER SKILLS

MS Office, CRM, Internet Researching, Hardware and Software Troubleshooting & Installation.

PERSONAL DESCRIPTION

Good communication, presentation & analytical problem solving skills.

Highly articulate, confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance.

Dependable and reliable in supporting and enabling team effort to produce genuine long-term sustainable development.

INTERESTS

Attending informative seminars of Telecommunication, Call centers and IT. New Technologies & NET Browsing. Listening music, playing games, new smart phone technologies.

LANGUAGES

Having proficiency in:

English Urdu Punjabi

PERSONAL PROFILE D.O.B 01-07-1988 Nationality Pakistani Marital Status Married Religion Islam Domicile Lahore