KELI’I LUM

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KELI’I LUMOnce he decided to join the ranks of the real estate industry, Keli’i Lum set out to learn everything he possible could. He began by making phone calls to a list of the top agents in the area. Keli’i made a breakthrough and began an internship with the industry’s top performers at Keller Williams. That was four years ago and since then, Keli’i has ridden a wave of determination all the way up the ranks and currently serves as a

Buyer Specialist under the banner of the esteemed Team Lally of Keller Williams Honolulu.

While Keli’i primarily serves the island of Oahu, he and his team members enjoy a presence on all of Hawaii’s islands, affording clients comprehensive mobility when it comes to their housing options. Since Keli’i’s role is to guide buyers in search of their first or next home, he takes a personalized approach to property hunting alongside his clients, prioritizing ongoing education, astute financial counsel, and accessibility throughout. By setting realistic expectations from the start, clients are able to peruse a home with clear eyes, ultimately making for a low-stress transactional process. Once a deal transitions to escrow, Keli’i is consistent and regular in check-ing with clients, providing weekly updates on the status of the transaction so that all parties involved are well-informed of progress made. Having earned a robust rate of repeat and referral business in just a few short years—amounting to 50%—Keli’i inspires a sense of confidence in those he serves, applying an incisive eye as he aids buyers in navigating Oahu in search for their dream home.

As a unit, Team Lally unites their efforts to promote listings and agents alike. One way they bring visibility to their team—while providing a service to local listeners—is through hosting a weekly radio hour where they answer real estate questions and offer industry advice to residential shoppers and investors alike. As for keeping in touch with past clients, Keli’i prefers to take a personal approach. In addition to checking in with cli-ents a month after close, he also offers quality referrals for any relevant home services they might need. Likewise, he is sure to call and offer his congratulations on a client’s one-year clos-ing anniversary, sharing in the joys of homeownership with those he has served. To create memorable face-to-face time with those they have served, Keli’i and Team Lally host reg-ular client appreciation events, inviting past clients and their

families to celebrate the holidays with pumpkin patch parties or a Valentine’s Day cupcake bake-off. Additionally, Keli’i and Team Lally show their gratitude to clients by regularly spon-soring the catering for house warming parties after move in. Keli’i reflects on his favorite aspect of the business, saying, “I love meeting people from all over the world. It’s so interesting to meet people from different walks of life, and that’s really broadened my own perspective.”

Outside of the office, Keli’i partners with his team to give back to their community. Together, they volunteer at events like beach clean-up days and also sponsor organizations that work with homeless youth. When he finds time away from his work and community involvements, Keli’i loves learning new lan-guages and is currently studying Korean, which he will soon add to his repertoire, which currently includes English and Japanese. When he finds time for pure fun, he enjoys hiking, listening to 1930s era music, and watching Japanese animation.

As for the future, Keli’i and his team are constantly expand-ing and growing their business. With eight new buyer agents on their roster, they have a strategic plan in place to further entrench themselves in Oahu’s market. Nearly half-a-decade since his entry into the industry began, Keli’i has cultivated a flourishing, admirable practice grounded in client-centric service. Combined with his unflagging ambition and genuine heart for his clients’ successes, the future holds the promise of prosperity for Keli’i Lum.

Copyright Top Agent Magazine

To learn more about Keli’i Lum, visit www.KeliiSellsHi.com,

e-mail Kelii@TeamLally.com, or call (808) 292-6533