Kelly Services

Kelly Overview

Over 61 years as a world leader in human resource solutions• 2008 sales of $5.5 billion• Financially stable; no long-term debt

2,600 wholly-owned and -operated offices worldwide• Operations in 37 countries with strategic alliances in

several others• Over 1,500 locations in U.S.• Over 750 Partnered Staffing (on-site) offices• Fully networked operating system

Industry-leading quality management system - KQMS• Compliance of all Kelly locations• Best-in-class programs • Fully integrated total quality management system

Kelly Overview:Why Kelly Services?

Staying power and stability. After founding the staffing industry, we’re still a leader 61 years later. With only three CEOs in our company history, we have a focus and continuity our competitors can’t match.

Financial strength. Kelly remains free of long-term debt. We have the financial soundness to meet our long-term commitments, and the financial agility to invest in key partnerships as needed, when needed.

Company-owned structure. Kelly stands alone as the only wholly-owned and operated global staffing company. We provide consistent service delivery and contract compliance, whether it’s around the corner or across the globe.

Full-service global staffing solutions. We have company-owned offices in 37 countries and territories, and offer the broadest range of staffing solutions in the industry. Third-party vendor management, contact center, IT, legal, finance, accounting—just to name a few.

Best PracticesTesting and Screening: CAD

Automatically defaults requirements into orders:• I-9 Verification• Drug Screening• GED/Diploma Verification

Screening Requirements Default into

Order from CAD

Branch Requests Screen Directly

Through Kelly StaffNet

Background Screening Vendor Conducts Screen,

Adjudicates Resultsand Sends Them to

Kelly StaffNet

Branch Receives Results and Responds Accordingly (e.g., Assigns Employee or

Takes Action Accordingto the FCRA)

Pre-Assignment Testing:• Safety Video and Assessment• Light Industrial Skills Test (LISA)• Pinpoint Testing

Candidate QualityKelly Services’ Hiring Process

• Applicant is “conditionally hired”• Administer remaining forms• Show orientation video• Review employee handbook and acknowledgement• Contact references• Conduct customer-specific screening (s), training, and orientation

• Complete the following:• Background Screening Disclosure and Authorization• Employment Application• Reference Verification Form

• Introductions• Begin Applicant Register • Qualify candidate using Screening and Interview Worksheet

• Review applicant resume• Review completed forms• Determine what evaluations to administer

• Record scores and review them with the applicant• Determine types of assignment for which the applicant might be

qualified and/or need training

• Complete Applicant Register• Enter employee information into Kelly StaffNet• File forms

Step 1Greet and Qualifythe Applicant

Step 2Administer Employment Forms

Step 3Interview the Applicant

Step 4Administer Evaluations

Step 5Conduct Orientation

Step 6Document and FileEmployee Information

Candidate QualityEmployee Benefits

Service BonusHoliday PayOptional Group Benefits:

• Medical Insurance and Vision Care

• Dental Insurance

• Prescription Drug Plan

• Group Term Life Insurance/ Disability

• Short-Term Disability Income Plan

Direct Deposit, Pay Card, Weekly PayFree Skill Enhancement and TrainingToll-free Office Automation Hotline