KEY 3 Small Group Activities (SGAs) · Key 3 involves forming small groups, who get together to solve problems. These problem solving groups are called SGAs (small group activities)

• Facilitating small group activities

• Suggestion/innovation management system

• Brainstorming

• Root cause analysis

• Kaizen Blitz

• Various other tools and techniques, used as team

maturity levels increase

• Key 3 map

• Implementing suggestions for improvement

• Forming multi-disciplinary small groups for solving problems, or focusing on improvement themes

• Team working

• Thinking people

• Using SGAs as the approach for problem solving, autonomously, by teams

Start a suggestion/innovation management system

in mini-businesses. Identify opportunities for

operations improvement, and form a small group to

address it. Provide training in the SGA

methodology, and appropriate tools and techniques. Apply the CAPDo cycle for regularly reviewing

the Key 3 implementation action plan, as well as the maturity level of Key 3

Key 3 involves forming small groups, who get together to solve problems. These problem solving

groups are called SGAs (small group activities). A SGA consists of a small group who “brainstorm”

specific problems relating to quality, cost effectiveness, delivery, safety, etc., and who then addresses

identified issues by using the SGA methodology, and various tools and techniques. Key 3 also engages

everyone with thinking about improvements which might not necessarily require a small group for

improvement (suggestions and innovations)

Small Group Activities (SGAs)KEY 3

ODI:CONTACT Tel: +27 12 665 0999 • E-mail: [email protected]

www.odi.co.za

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KEY 3 Small Group Activities (SGAs) · Key 3 involves forming small groups, who get together to solve problems. These problem solving groups are called SGAs (small group activities)