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3 4 August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia - RD th DIGITALINTEGRATION& BUSINESS TRANSFORMATIONASIA Using digital strategy to reshape business models, leverage operational improvements and enhance customer experience

KL-GM169 Digital Integration and Business Transformation Asia-Geri

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Page 1: KL-GM169 Digital Integration and Business Transformation Asia-Geri

3 4 August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia-RD th

DIGITAL INTEGRATION&BUSINESSTRANSFORMATIONASIAUsing digital strategy to reshape business models, leverage operational improvements and enhance customer experience

Page 2: KL-GM169 Digital Integration and Business Transformation Asia-Geri

PG. 1

“CEOs generally understand the strategic opportunities and threats associated with digital business, but many have yet to build and communicate a vision for their companies or to develop a strategy to make that vision a reality.” Harvard Business Review

WHO SHOULD ATTEND?

This event will be bene�cial for industry representatives fromacross all industries:

• Chief Executive Officers

• Heads of Digital Transformation

• Chief Technology Officers

• Chief Digital Officers

• Heads of Change Management

• Heads of Digital Delivery

• Chief Marketing Officers

• Chief Information Officers

• Heads of Online

• Heads of Digital

• Heads of Experience

• Heads of Digital Strategy

• Head of HR

• Heads of Digital Innovation

• Heads of Customer Engagement

• Heads of Digital Marketing

• Heads of Insights and Analytics

WHY YOU CANNOT MISS THIS EVENT

Adapt or die. Organisations need to respond quickly in order to survive in the coming age of Digital Darwinism! They need to be prepared for new technologies and changes in consumer behaviour and find strategic, forward-thinking responses on all levels and process of their businesses. Today, many of the organisations leaders lack understanding and knowledge needed to execute a sound digital strategy and transformation. They are feeling the increasing heat as small, agile and disruptive start-up companies armed with new technologies and new ways of doing business challenge traditional business models!

The clock is ticking: Are you ready for a digital transformation? Join Trueventus Digital Integration & Business Transformation Asia a great platform for decision makers, leaders and senior executives to learn and adopt best practices from leading companies importing business strategies, game-changing innovations and successful approaches into your structure from getting management buy in right to streamlining business operations as well as maximising revenue with digitisation. Take advantage of digital opportunities, reduce digital treats and turn them into opportunities!

5 REASONS NOT TO MISS DIGITAL INTEGRATION & BUSINESS TRANSFORMATION ASIA

• Develop a strategic roadmap and tools necessary to ensure the success of your digital transformation• Discover how to streamline your organisational processes through digitisation in a cost effective manner• Enhance digital leadership capacity to drive your organisation’s digital revolution• Reengineer business processes to be aligned to your digital strategy• Build a more digital savvy workforce to fully capitalise the business transformation

Using digital strategy to reshape business models, leverage operational improvementsand enhance customer experience

3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia

Digital Integration & Business Transformation Asia

Geri PurisimaT: +632 406 4711 | E: [email protected]

For further details, contact

Page 3: KL-GM169 Digital Integration and Business Transformation Asia-Geri

PG. 2

SUPPORTING MEDIA

GOLD SPONSORS

About Konica Minolta Business Solutions (M) Sdn. Bhd.Konica Minolta Business Solutions (M) Sdn. Bhd is a viable player in the digital imaging industry. Our portfolio includes giving you holistic solutions that go beyond multi-function printers (MFPs) and document management to potent software solutions with cutting-edge ICT servic-es which deliver speed to market and facilitate the managing of information to improve company efficiency to our customers. Konica Minolta with 15 branches support network throughout Malaysia is highly committed to continuously serve its customers with the best quality products, solutions and services. Konica Minolta is ISO9001:2008 certified through BSI (British Standards Institution).

We are always delighted to serve your business needs under one-stop integrated solutions. Contact us now at 03-7801 2611 and we would be happy to hear from you.www.konicaminolta.com.my/business

ABOUT RED HATRed Hat is the world’s leading provider of open source solutions, using a community-powered approach to provide reliable and high-perform-ing cloud, virtualization, storage, Linux, and middleware technologies. Red Hat also offers award-winning support, training, and consulting services. Red Hat is an S&P company with more than 80 offices spanning the globe, empowering its customers’ businesses.www.redhat.com

Wiki Labs Company Pro�leWiki Labs is the Advance Business Partner of Red Hat since 2011, has been top performing for 4 years in a row (FY 13, FY 14, FY 15 and this year). Wiki Labs focus on Enterprise Open Source, primary in:• Infrastructure Modernization• Unix to Linux (U2L)• Virtualization• Open Hybrid Cloud• Network Function Virtualization (NFV) Application Modernisation • DevOps and Operation Efficiency Improvement Account Support • Maintenancewww.wikilabs.asia

www.inbusiness.ae

Using digital strategy to reshape business models, leverage operational improvementsand enhance customer experience

3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia

Digital Integration & Business Transformation Asia

ASSOCIATE PARTNER

ifmasingapore.org

Geri PurisimaT: +632 406 4711 | E: [email protected]

For further details, contact

Page 4: KL-GM169 Digital Integration and Business Transformation Asia-Geri

FEATURING KEYNOTE PRESENTATION AND CASE STUDIES DELIVERED BY DISTINGUISHED SPEAKERS:

David Mathison CEO and FounderCDO Summit, USA

Speaking on: Change in Leadership: Do you need a Chief Digital Of�cer (CDO) or are the roles of Chief Information Of�cer (CIO) evolving?

David Mathison is the curator of the Chief Digital Officer Summit and founder of the CDO Club, and is the world’s leading authority on Chief Digital and Data officers. He has given keynote presentations everywhere from Columbia University to the United Nations (3 times in 2010), from Amsterdam to Zagreb.

Samsurin Welch Head of Digital Innovation, Strategy & ArchitecturePETRONAS, Malaysia

Speaking on: Change Management: overcoming internal culture change & developing a culture of digital change

Samsurin specialises in helping businesses become successful through strategic and innovative use of digital technologies. He has been involved in IT strategic planning & leadership advisory, working with multiple industries including Oil & Gas Upstream & Downstream, Healthcare & Education..

Chari TVT Chief Financial OfficerAxiata, Malaysia

Speaking on: Budget Restriction vs Huge growth opportunities

During his time at Celcom, Chari was instrumental for many initiatives that contributed to excellent financial performance of Celcom, making it one of the most profitable companies in Malaysia. He spent 20 years at HP, of which 10 years was in senior finance positions in various countries such as Hong Kong, Malaysia, Thailand and Singapore.

Alvin Lim SVP Head of Direct ChannelsHSBC, Singapore

Speaking on: Getting management buy in- From Analogue to Digital Leadership

Having achieved and experienced the digital hyper-growth in China for the past 3+ years, Alvin is returning to Singapore to continue driving the digital banking journey with HSBC. He had regional experience having worked in Malaysia, Singapore and China for the past 14 years across large global consumer banks, regional digital media agency, web portal and early start-up companies.

Donald Lim Chief Digital OfficerABS-CBN Broadcasting Corporation, Philippines

Speaking on: 1) Reshape and innovate your business model to survive digital Disruption 2) Change in Leadership: Do you need a Chief Digital Of�cer (CDO) o are the roles of Chief Information Of�cer (CIO) evolving?

Dr. Donald Patrick Lim is the Chief Digital Officer of ABS-CBN Broadcasting Corporation. Aside from his full time job now with ABS-CBN, he oversees five other businesses of his own, and also does management consulting for up and coming brands and businesses. Dr. Donald is one of the only 24 Certified Professional Marketers in the country, and one of the first in the Philippines to be awarded the Certified Entrepreneur title by the Canadian Institute of Entrepreneurship.

Damien Cummings Global Head of Digital MarketingStandard Chartered, Singapore

Speaking on: Marketing transformation: moving from traditional to digital- Hear from Asia’s most in�uential Chief Marketing Of�cer

Damien has over 20 years’ experience in digital and marketing transformation. He is one of the most recognized marketing leaders (based in Asia), having been awarded "Most Influential CMO 2015" (at Philips/Standard Chartered); "Marketing Professional Of The Year 2012" (at Samsung) and the "Brand Leadership Award 2011" (while at Dell).

PG. 3

Basker Rangachari CEO Asia Pacific & Chief Transformation OfficerZAFIN

Speaking on: 1) Delivering your Customer Centricity promise via a holistic digital transformation strategy 2) Panel Discussion Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations

Basker is responsible for the coordinated transformation of Zafin’s solutions, processes and disciplines to achieve scale and speed. He alsoleads the global expansion of advisory services to help our clients achieve their vision of true customer centricity. Basker has 28 years ofexperience across consumer banking, payments services, private equity, retail and consulting.

Using digital strategy to reshape business models, leverage operational improvementsand enhance customer experience

3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia

Digital Integration & Business Transformation Asia

Geri PurisimaT: +632 406 4711 | E: [email protected]

For further details, contact

Page 5: KL-GM169 Digital Integration and Business Transformation Asia-Geri

FEATURING KEYNOTE PRESENTATION AND CASE STUDIES DELIVERED BY DISTINGUISHED SPEAKERS:

John Kerr Global Chief Digital OfficerZENO Group, Singapore

Speaking on: Panel Discussion Change in Leadership: Do you need a Chief Digital Of�cer (CDO) or are the roles of ChiefInformation Of�cer (CIO) evolving?

John’s 25-year career has spanned seven countries,four continents, in-house to agency - spread across communications, interactive andbrand marketing. As Chief Digital Officer (CDO), he leads the firm’s global efforts to build a differentiated digital organisation and goto-market proposition – focused on next-generationanalytics, paid innovation and technology.

Sumit Puri VP Operations & TechnologyMax Healthcare, India

Speaking on: Using digital transformation in breaking down organisation silos-Turning your business processes to be more agile - Case Study

Sumit has over 21 years of experience in Asia Pacific region in varied industries such as Health/ Life Insurance, IT/ITES, and management consulting. In 2009, Sumit was deputed as the Chief Information Officer of Prudential Life Assurance, Indonesia and implemented innovative enterprise IT initiatives.

Leon Jackson Head of Healthcare IT (CIO)University of Malaya, Malaysia

Speaking on: Thinking Big Picture: growing your revenue and maximising pro�t with digital transformation

Leon is the CIO of UM Specialist Centre (UMSC), a private tertiary care delivery organization owned by the University of Malaya. He is a subject matter expert on Healthcare IT, with 16 years of experience in software engineering and 9 years of experience in the healthcare industry. He heads the IT team responsible for the transformation of UMSC from paper based medical records and processes to a information enabled delivery of care.

Laurence Smith Former Head of Learning & Talent ManagementDBS Bank, Singapore

Speaking on: 1) Preparing your organisation & leaders to win in the age of digital disruption & business transformation–Case Study DBS Bank Singapore 2) (Panel Discussion) Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisations

As a Chief Talent and Learning Officer with 25 years of experience (16 of which is spent in Asia), Laurence Smith brings with him a proven track record of driving large-scale organizational transformation, culture change, leadership and development, and performance improvement. Laurence partners with visionary CEOs to transform organization, and is a thought leader on globalizing Asian organisations and leaders.

Foo Chek Wee Group HR DirectorZalora SEA, Singapore

Speaking on: Bridging the Digital Talent Gap: Finding and developing workforce for today’s organisationsFoo Chek Wee is a Human Resources professional with over 10+ years of accelerated HR experience in notable companies such as American Express and Visa. He is currently serving as ZALORA Group HR Director, based in Singapore, partnering with stakeholders across Southeast Asia, Australia & Hong Kong

Miao Song CIO & VP IT ASPACJohnson & Johnson, Singapore

Speaking on: Become a Digirati! Building digital maturity for your organisation

A creative, senior global CIO with more than 20 years international experience in IT operations, application support, infrastructure support, strategy and planning, IT management and consulting. Including more than 6 year overseas experience working in the Netherlands, Switzerland, Singapore, etc. Excellent, proven communication skills and track record of inspiring, building and leading teams.Strong ability of building stakeholder relationship with people from various businesses, with different background and culture.

PG. 4

Using digital strategy to reshape business models, leverage operational improvementsand enhance customer experience

3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia

Digital Integration & Business Transformation Asia

Geri PurisimaT: +632 406 4711 | E: [email protected]

For further details, contact

Page 6: KL-GM169 Digital Integration and Business Transformation Asia-Geri

DAY ONE0800

0845

0900

1015

1100

1030

1145

1230

Registration & coffee

Opening address by Chairperson

Session OneGovernment initiatives for boosting growth by promoting digital transformation in APACThe potential of digital technologies to improve economic develop-ments and productivity of businesses across all industries is significant. Asia has the opportunity to rise to the forefront, making it one of the top five digital economies in the world by 2025.This session seeks to explore the key initiatives taken by Asian govern-ment in promoting the hard and soft digital infrastructure in boosting the ICT industry across the region to help businesses in getting the most out of digital transformation.

Speaker to be advised

Session TwoBecome a Digirati! Building digital maturity for your organi-sationDigirati have the digital maturity not only to build digital innova-tions, but also to drive enterprise-wide transformation. What is your digital maturity? Structured approach to assessing your digital maturity based on an understanding not just of the technology, but of the ‘big picture’ of what digital engagement means to the business.Miao Song CIO & VP IT ASPACJohnson & Johnson, Singapore

Morning refreshments

Session ThreeDigitisation of documents: moving towards a paperless of�ceEvery business- small or big looks at going paperless for bringing in greater efficiency and automation in their organizations.• Integrating an advance Document management system (DMS) in place • Promoting a seamless and integrated experiences across all channels• Using a secure DMS in managing security issuesSpeaker to be advised

Session FourBudget restriction vs huge growth opportunitiesIn most companies, often there is struggle in getting budget for digital initiatives and strategy. It can be challenging to reconcile the pressure for short-term returns with long-term strategic goals. This session will explore how balancing budget and investment can unlock opportunity in new revenue streams whilst adapting a more digitised strategy.Chari TVT Chief Financial OfficerAxiata, Malaysia

Networking luncheon

1400

1445

1530

1645

1600

1730

Session Five: Panel DiscussionBridging the Digital Talent Gap: Finding and developing workforce for today’s organisationsStatistics shows that over 90% of companies stated that they do not have the necessary digital skills. Companies do realise the digital skills gap and its importance, but are not reacting fast enough by adopting the rapid change and embracing the workforce for the future? Only 46% are investing in developing this skill -There are no sufficient in house grooming of staffs to be high skilled by develop-ing adequate training programme for staffs in enhancing their digital capabilities.Panelists:Basker RangachariCEO Asia Pacific & Chief Transformation OfficerZAFIN

Laurence Smith Managing Director HR, Group Head of Learning & Talent DevelopmentDBS Bank, Singapore

Foo Chek Wee Group HR DirectorZalora SEA, Singapore

Session SixDelivering your Customer Centricity promise via a holisticdigital transformation strategyIn this session, Basker will cut thru the clutter on "digitisationinitiatives" in financial services industry, to share real life insightson how to deliver true customer centricity which is tangible, andwhich transforms your business to deliver business results.Basker RangachariCEO Asia Pacific & Chief Transformation OfficerZAFIN

Afternoon refreshments

Session SevenChange Management: overcoming internal culture change & developing a culture of digital change In today’s fast-moving environment, change is a crucial element of a business to develop and grow. Being competitive in the digital age requires changing mindsets, breaking traditional silos and creating new collaboration models. Organisational leaders must identify the need for change and engage employees at all levels of the organisa-tion. Leaders must actively involve the people that are most to be affected.Samsurin Welch Head of Digital Innovation, Strategy & ArchitecturePETRONAS, Malaysia

Session EightGetting management buy in - From analogue to digital leadershipSuccessful corporate digital transformations start from the top embracing technology. Digital transformation is often pushed to the IT department, but this should not be the case, the process impacts the entire organisation. The questions often asked is weather your leadership is digital-ready? What are the internal pressures in driving this change from top down? This session will cover discussion on getting boardroom buy in on the concept of digital transformation and how it is impacting organisational issues.Alvin Lim SVP Head of Direct Channels HSBC, Singapore

End of Day One

PG. 5

Using digital strategy to reshape business models, leverage operational improvementsand enhance customer experience

3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia

Digital Integration & Business Transformation Asia

Geri PurisimaT: +632 406 4711 | E: [email protected]

For further details, contact

Page 7: KL-GM169 Digital Integration and Business Transformation Asia-Geri

DAY TWO0800

0845

0900

1030

0945

1100

1145

1230

Registration & coffee

Welcome address by Chairperson

Session One: In ConversationChange in Leadership: Do you need a Chief Digital Of�cer (CDO) or are the roles of Chief Information Of�cer (CIO) evolving?How are you driving digital change in your company? How can you leverage IT’s uniquely horizontal view for greater business impact? What new organizational model can help IT keep pace with the rapid-fire pace of new demands? Today's CIOs need to examine the way technology is disrupting and transforming their organisations. Should the current roles of CIOs, CTOs or CMO be relinquished? Or should the business hire a CDO leading companies’ digital transfor-mation? Chairperson:David Mathison CEO and FounderCDO Summit, USA

Panelists:Donald Lim Chief Digital OfficerABS-CBN Broadcasting Corporation, Philippines

John Kerr Global Chief Digital OfficerZENO Group, Singapore

Session TwoPreparing your organisation & leaders to win in the age of digital disruption & business transformation- Case Study DBS Bank SingaporeDigital disruption is the greatest threat to Organisations today - and to the effectiveness of the HR department. Just like senior business leaders, senior HR leaders are nervous and unsure how to proceed. But digitally savvy HR leaders have the opportunity to be powerful advocates for change and effective partners to the business. Learn how DBS Bank has become recognised as one of the most innova-tive and digitally savvy banks in the world and how to apply those lessons to your industry (and leaders!)Laurence Smith Former Head of Learning & Talent ManagementDBS Bank, Singapore

Morning refreshments

Session Three Reshape and innovate your business model to survive digital disruptionThe fundamental issue with most companies is that they never re-evaluate their business models. This session seeks to understand how companies should adapt and reshape their business models to survive digital disruptions; How can businesses best respond to this shift? How can they take advantage of the opportunity to innovate, differentiate and grow?Donald Lim Chief Digital OfficerABS-CBN Broadcasting Corporation, Philippines

Session FourDeveloping a digital strategy: building blocks required - Case study Most companies in Asia are still at the early stages in implementing digital strategy due to lack of understanding, cost challenges and not having the right capabilities. It’s time for companies to get off the sidelines. • Articulating a clear business case for digital transformation and providing an overall framework to operationalise the digital strategy • Knowing where to start• Having a strategic plan to avoid going off in too many directions at onceDavid Mathison CEO and FounderCDO Summit, USA

Networking luncheon

1400

1445

1530

1600

1645

1730

Session FiveMarketing transformation: moving from traditional to digital – Hear from Asia’s most in�uential Chief Marketing Of�cerDigital Future explores marketing transformation. The move from traditional to digital marketing covering issues like digital marketing,mobile, social media, search marketing, e-commerce, digital advertis-ing and online strategy. Pushing towards programmatic buying, specifically focusing on social media and content marketing.Damien Cummings Global Head of Digital MarketingStandard Chartered, Singapore

Session SixUsing digital transformation in breaking down organisation silos-Turning your business processes to be more agile - Case StudyOrganisations must think of ways to make their processes more flexible by breaking down barriers across all departments, to foster a more collaborative approach between IT and other business units in improving efficiency and productivity. Now we will see the more progressive organizations starting to unify business silos using Cross-modal IT, for example.Sumit Puri VP Operations & TechnologyMax Healthcare, India

Afternoon refreshments

Session SevenThinking Big Picture: growing your revenue and maximising pro�t with digital transformation Digital transformation needs to be aimed at increasing revenue, not just increasing efficiencies.According to Mckinsey & Company digital transformation will put upward of 30 percent of the revenues.Organisations should develop a strategy and roadmap on high-val-ue digital transformation.Leon Jackson Head of Healthcare IT (CIO)University of Malaya, Malaysia

Session EightWrap Up Session

End of Conference

Session FourBuilding from ground up as well from the top down - Strate-gies in Aerotropolis master planningIn this session the speaker will discuss the master planning issues; how to successful align planning with the demands of today’s market and society, and reconciling the demands of world markets with local needs is often a challenge that constrains the effective adoption and execution of airport city development.David Green PrincipalPerkins+Will, London

Session FiveAssessing the legislation and regulating on height restric-tions for high rise buildings developmentsAirports present unique land use problems for airport proprietors, local governments and private landowners. Not only does airport activity necessarily produce unwanted noise, but successful airports generally induce considerable nearby industrial and commercial development which may or may not be seen as desirable by an airport's neighbors. This session will address the legal and policy issues associated with the need to protect areas outside an airport from encroaching into the airspace needed for landing and depart-ing aircraft.Myron Keehn Vice President, Commercial DevelopmentEdmonton Airports

Afternoon refreshments

Session SixUrban growth – upgrading & extending rail infrastructure to your airport city, transforming it into a transit developmentExplore ideas and best practices on how to connect air with rail – the conjoint work of airports, airlines and rail operators to collect information about their passenger behavior, business trends and solutions that can improve the customer experience.• Pricing and access fees• Public private partnerships and funding• Customer and staff satisfaction• Best practices and marketing strategiesWei-Wen Yeow Senior Vice President, Marketing & Sales Manage-mentExpress Rail Link (ERL), Malaysia

Session SevenEstablishing an intricate network of multi modal transporta-tion to facilitate accessibility and interconnectivity for a well-connected Airport CityThis session will serve as an insight into how Taoyuan International Airport is realising the strength of their transportation infrastructure assets providing better interconnectivity. .A realistic assessment of intermodal opportunities to the future development near airports, learn the tools and solutions neededfor improvement.Speaker to be advised

End of Conference

PG. 6

Using digital strategy to reshape business models, leverage operational improvementsand enhance customer experience

3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia

Digital Integration & Business Transformation Asia

Geri PurisimaT: +632 406 4711 | E: [email protected]

For further details, contact

Page 8: KL-GM169 Digital Integration and Business Transformation Asia-Geri

PG. 7

Using digital strategy to reshape business models, leverage operational improvementsand enhance customer experience

3rd - 4th August 2016 | The Ritz-Carlton, Kuala Lumpur, Malaysia

Digital Integration & Business Transformation Asia

1. The course fee is inclusive of the event proceedings, materials, refreshment and lunch.

2. Upon receipt of the complete registration form, invoice will be issued. Trueventus request that all payments be made within 5 working days of the invoice being issued. Full payment must be received prior to the event. Only delegates that have made full payment will be admitted to event. Clients are responsible for their own banking fees and banking fees will not be absorbed into the booking price.

3. Substitution & cancellations policy. Should the registered delegate is unable to attend, a substitute delegate is welcome at no extra charge. Written notifications of all substitutions is required 5 working days prior to the event. Trueventus contracts carry 100% full liability upon receipt of registration. Non payment does not constitute cancellation. A 100% of cancellation fee will be charged under the terms outlined below: Due to limited event seats, Trueventus agrees to book and confirm the seat for the client upon issuance of invoice. Upon signing of this contract, client agrees that in case of dispute or cancellation of this contract Trueventus will not be for total contract value. If a client does not attend the event without written notification at least 5 working days prior to the event date, he/she will deemed as no show. A no show at the event still constitutes that the client will have to pay the invoice amount that was issued to them. Trueventus does not provide refunds for cancellations. By signing this contract the client also agrees that if they cancel that Trueventus reserves the right to pursue monies owned via the use of local debt collection agency were the client is situated. Furthermore the client will be held liable for any costs incurred in collection of outstanding monies. When any cancellations are notified in writing to Trueventus 5 working days prior to the event, a credit voucher will be issued for use in future Trueventus events.

4. Trueventus will at all times seek to ensure that all efforts are made to adhere to meet the advertised package, however we reserve the right to postpone, cancel or move a venue without penalty or refunds. Trueventus is not liable for any losses or damages as a result of substitution, alteration, postponement or cancellation of speakers and / or topics and / or venue and / or the event dates. If force majuere were to occur Trueventus accepts no responsibility or liability for any loss or damage caused by events beyond their control, including, but not restricted to strikes, war, civil unrest, flight delays, fire flood, or any adverse weather conditions. Trueventus under no circumstances is liable for any other costs that might have been incurred in the attendance of the event, including but not limited to flights, accommodation, transfers, meals etc. Trueventus reserves the right to replace / change speakers in the best interest ofthe conference.

5. Upon receiving this signed booking form, you the client herby consent to Trueventus to keep your details for the use of future marketing activities carried out by Trueventus and third party organisations & partners.

6. Copyright and Intellectual Property. Any redistribution or reproduction of part or all of the contents in any form in connection to this event is prohibited without prior written consent by Trueventus.

7. Client hereby agrees that he/she exclusively authorizes Trueventus charged the credit card with details listed above for the amount provided herein; this registration form serves as a contract that is valid, binding and enforceable. He/she at any time will have no basis to claim that the payments required under this Contract are unauthorized, improper, disputed or in any way. Upon issuance of invoice Trueventus will be charging the client USD 30 processing fee.

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HRDF claimable under SBL schemeHRDF Approved Training Provider Reg No: 889325K(Applicable for Malaysia only)

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