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7/29/2019 Knowledge Areas BA
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Knowledge Areas define what a practitioner of business analysis needs to understand and the tasks a practitioner must be
able to perform.
Business analysts are likely to perform tasks from all knowledge areas in rapid succession, iteratively, or simultaneously.
Tasks may be performed in any order as long as the required inputs are available.
In principle, a business analysis effort may start with any task, although the most likely candidates areDefine Business
Need orEvaluate Solution Performance.
Knowledge areas are not intended to represent phases in a project. It is certainly possible and permissible to proceed from
performing enterprise analysis activities, to requirements analysis activities, to solution assessment and validation
activities, and treat each as a distinct phase in a project.
However, theBABOK Guide does not require that you do so, and it should not be construed as a methodology for the
performance of business analysis.
Business Analysis Planning and Monitoring covers how BAs determine which activities are necessary in order to
complete a business analysis effort.
It covers identification of stakeholders, selection of business analysis techniques, the process that will be used to manage
requirements, and how to assess the progress of the work.
The tasks in this knowledge area govern the performance of all other business analysis tasks.
INPUTS TASKS OUTPUTS
BA Performance Metrics
Business Need
Enterprise Architecture
Expert Judgment
Organizational Process
Assets
Plan BA Approach
Conduct Stakeholder Analysis
Plan BA Activities
Plan BA Communication
Plan Requirements Management
Process
Manage BA Performance
BA Approach
BA Communication Plan
BA Performance Assessment
BA Plan(s)
BA Process Assets
Requirement Management Plan
Stakeholder list, role &
responsibilities
Elicitation describes how BAs work with stakeholders to identify & understand their needs & concerns, and understandthe environment in which they work
The purpose of elicitation is to ensure that a stakeholders actual underlying needs are understood, rather than their stated
or superficial desires.
INPUTS TASKS OUTPUTS
Business Case
Business Need
Organizational Process Assets
Requirement Management Plan
Solution Scope
Stakeholder List, Roles and
Responsibilities
Prepare for Elicitation
Conduct Elicitation
Activity
Document Elicitation
ActivityConfirm Elicitation Results
Elicitation Results
Scheduled
Resources
Stakeholder
Concern
Supporting
Materials
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Requirements Management and Communication describes how business analysts manage conflicts, issues and changes
in order to ensure that stakeholders and the project team remain in agreement on the solution scope, how requirements are
communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use.
INPUTS TASKS OUTPUTS
BA Communication Plan
Organizational Process AssetsRequirements
Requirements Management Plan
Requirement Structure
Solution Scope
Stakeholder List, Role and
Responsibilities
Manage Solution Scope andRequirements
Manage Requirements
Traceability
Maintain Requirements for Re-use
Prepare Requirement Package
Communicate Requirements
Requirements
(Approved)Requirements
(Communicated)
Requirements
(Maintained and
Reusable)
Requirements (Traced)
Requirements Package
Enterprise Analysis describes how business analysts identify a business need, refine and clarify the definition of thatneed, and define a solution scope that can feasibly be implemented by the business.
This knowledge area describes problem definition and analysis, business case development, feasibility studies, and the
definition of solution scope.
INPUTS TASKS OUTPUTS
Assumptions and Constraints
Business Goals and Objectives
Enterprise Architecture
Organizational Process Assets
Requirements (Stated)
Solution Performance
Assessment
Stakeholder Concern
Define Business Need
Assess Capability Gaps
Determine Solution Approach
Define Solution Scope
Define Business Case
Business Case
Business Need
Required
Capabilities
Solution Approach
Solution Scope
Requirements Analysis describes how business analysts prioritize and progressively elaborate stakeholder and solution
requirements in order to enable the project team to implement a solution that will meet the needs of the sponsoring
organization and stakeholders.
It involves analyzing stakeholder needs to define solutions that meet those needs, assessing the current state of the
business to identify and recommend improvements, and the verification and validation of the resulting requirements.
INPUTS TASKS OUTPUTS
Business Case
Business Need
Requirements
Organizational Process Assets
Requirements Management Plan
Stakeholder Concern
Stakeholder List, Roles and
Responsibilities
Solution Scope
Prioritize Requirements
Organize Requirements
Specify and Model
Requirements
Define Assumptions and
Constraints
Verify Requirements
Validate Requirements
Assumptions and Constraints
Requirements StructureRequirements (Prioritized)
Requirements (Validated)
Requirements (Verified)
Stakeholder Or Solution
Requirements
Solution Assessment and Validation describes how business analysts assess proposed solutions to determine whichsolution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or
changes to the solution.
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It also describes how business analysts assess deployed solutions to see how well they met the original need so that the
sponsoring organization can assess the performance and effectiveness of the solution.
INPUTS TASKS OUTPUTS
Assumptions and Constraints
Enterprise ArchitectureRequirements
Solution Option (s)
Solution Performance Metrics
Solution Scope
Stakeholder Concern
Solution (Constructed, Deployed, Or
Designed)
Assess Proposed Solution
Allocate RequirementsAssess Organizational
Readiness
Define Transition
Requirements
Validate Solution
Evaluate Solution
Performance
Assessment of Proposed
Solution
Identified Defects
Mitigating Actions
Organizational Readiness
Assessment
Requirements (Allocated)
Transition Requirements
Solution Performance
Assessment
Solution Validation
Assessment
Underlying Competencies describes the behaviors, knowledge, and other characteristics that support the effective
performance of business analysis.