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Leaders Need A Global Mindset. Prof. Dr. Andrea Schenker-Wicki University of Zurich Dean Executive MBA Corporate University Forum, Zurich February 9, 2012. Agenda. Why leaders need … What is … How to develop …. ?. a global mindset. Business is going global. - PowerPoint PPT Presentation
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Leaders Need A Global Mindset
Prof. Dr. Andrea Schenker-WickiUniversity of ZurichDean Executive MBA
Corporate University Forum, ZurichFebruary 9, 2012
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1. Why leaders need …
2. What is …
3. How to develop …
aglobal mindset?
Agenda
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Business is going global
• Political borders become less relevant• Economic interdependecies are heightened• Cultural differences are a central issue
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China480 of Fortune 500 companies
are operating in China
Google11.8 Mio. results on globalization
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Acceleration of business cycles
• Cumulation of risk and uncertainty
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T = Time
y (t)T = Oscillation period
Y = Amplitude
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Leadership across cultural borders
• Consider cultural differences in organizations• Also SME‘s are more and more operating globally• Leaders need to have cultural resilience
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Swiss SME‘sExport share of 53.6%
in 2009
Workforce Mobility Ass.Culture plays important
role in business
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Global mindset
• „Set of deeply held internal mental images and assumptions, which individuals develop through a continuous process of learning experience“ (Herbert Paul)
• „Ability to avoid the simplicity of assuming all cultures are the same, and at the same time, not being paralyzed by the complexity of its differences “ (Herbert Paul)
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Has no global mindset…(Homer Simpson)
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Cultural Differences – Hierarchy (Power Distance)
large
small
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Cultural Differences – Group focus (Collectivism)
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individualist
collectivist
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Cultural Differences – Gender (masculinity/femininity)
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masculine
feminine
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Cultural Differences – Uncertainty Avoidance
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unc.avoiding
unc.tolerant
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• …are friends with their subordinates but make decisions on their own• …compete with their own direct reports and make sure they are better
than others• …speak honestly, but takes into account others‘ status• …use indirect language and metaphors rahter than get straight to the
point• …avoid taking risks
The best leaders…?
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Source: http://geert-hofstede.com
PDI Power DistanceIDV Individualism/Group FocusMAS Masculinity/FemininityUAI Uncertainty Avoidance
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Change of leadership orientations
• Shift towards more group oriented leadership• Focus on hard and soft issues• Leadership is about influence
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Source: Tichy 1992
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Conditions for a global mindset
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Intellectual Capital
PsychologicalCapital
Social Capital
Be comfortable with being uncomfortable in uncomfortable
enviromnents
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How to develop a global mindset
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Source: Gupta/Govindarajan/Wang 2008
Curiosity about how the world works
Integration of new knowledge and the development of a
new mindset
Exposure to diversity and novelty
Articulation of current mindset
Time
Dev
elop
men
t of a
Glo
bal M
inds
et
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Executive MBA University of Zurich
• „Our managers need to be more effective when operating in different business cultures“ (EMBA UZH survey)
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Course modules in Zurich• Culture and its Consequences
• Doing Business in… India, China, Japan, U.S., Latin America, Eastern Europe, Russia, Middle East, Africa…
Business SchoolsAalto University, Cambridge University, Fudan University, Indian School of Business, INSEAD, Stanford University, Wageningen University, Yale School of Management, University of Zagreb
Study Trips • USA
• China (Shanghai)
• India (Hyderabad)
• Africa (tbd)
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Leaders need a global mindset
• Sense of market AND cultural feasibility• Business Schools can help executives to develop a global mindset
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Thank you!
Prof. Dr. Andrea Schenker-WickiUniversity of ZurichDean Executive MBA
