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DUBAI EuroMaTech is proud to be associated with the following accreditation bodies: The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc An Intensive 5 - Day Seminar On Leadership & Management Skills for Supervisors 15 - 19 May 2016 02 - 06 October 2016 www.euromatech.com (Certificate No:1007049195) ISO 9001:2008 Certified (Certificate No: 1078694951) ISO 29990 ISO 29990:2010 Certified

Leadership and Management Skills for Supervisors

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Page 1: Leadership and Management Skills for Supervisors

DUBAI

EuroMaTech is proud to be associated with the following accreditation bodies:

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc

An Intensive 5 - Day Seminar On

Leadership &Management Skills for Supervisors

15 - 19 May 201602 - 06 October 2016

www.euromatech.com(Certificate No:1007049195)

ISO 9001:2008 Certified

(Certificate No: 1078694951)

ISO 29990

ISO 29990:2010 Certified

Page 2: Leadership and Management Skills for Supervisors

Leadership & Management Skills for Supervisors15 - 19 May 2016, Dubai | 02 - 06 October 2016, Dubai

Fees : US$ 4,500

Middle East Office : Telephone : +971 4 4571 800 | Fax : +971 4 4571 801 | e-mail: [email protected] | www.euromatech.com

www.euromatech.com

INTRODUCTIONAs supervisors, team leaders and managers progressin their career they soon realise that new skills andknowledgearerequiredtoachievegreatersuccess.This means being able to manage other people and tolead teamseffectively.This programmeprovides a solidframework to understand the key drivers of leadershipandmanagementsuccessandatoolboxofessentialteamleadershipandmanagementskills.Participantswilldevelopthefollowingcompetencies• Thekeyteamleadershipandmanagementskills,and

whentousethem• How to manage, lead and develop work teams to

higherperformance• Beable tocommunicate,motivateandcoachothers

effective• Improvedproblem-solvinganddecisionmaking

WHO SHOULD ATTEND?This programme is designed specifically for thoseprofessionalswhoarenewtorelativelynewtosupervision,teamleadershipandmanagement,orwhohaverecentlybeenpromotedtoahigherlevelorabiggerteam.Itwillalsohelpanyonewhowishestorefreshanddeveloptheirteamleadershipandmanagementskills.• Teamleaders(newandexperienced)• Technicalstaffmakingthetransitiontomanagement• Supervisorswhowishtoincreasetheireffectiveness• Team leaders interested in further management

development• Managers who wish to evaluate and improve their

performance

PROGRAMME OBJECTIVES• Understand the difference between managing and

leading• Explore the main drivers of leadership and

managementsuccess• Understand the key leadership and management

skills,including:

• goal-settingandmotivation• impactandinfluence• customerservice• emotionalintelligence• delegation• timemanagement• listening,feedback,appraisalandlearning• managingconflictandchallenge• performancemanagement• reportingup(howtomanageyourboss)• profitandloss• coachingforperformance• changeandtransition• personaldevelopment• create a personal development plan based on the

aboveskills

TRAINING METHODOLOGYParticipants will learn from a clear explanation ofleadershiptheoryandmanagementskills.Thisisachievedby active participation in discussions and experientialexercises.Groupdiscussionisanimportantelementintheprogramme,anddelegatesshouldbeprepared tosharetheirexperienceandtheirownstorieswiththerestofthegroup.Wewillusevideoclipsandcasehistorieseachdayto illustrate and illuminate the key points. All delegateswillbeaskedtomakepresentationstothegroup,andtocommittoapersonaldevelopmentplan.

PROGRAMME SUMMARYParticipantswillexploretheessentialskillsrequiredto:• leadandmotivatetheirstaff• increasetheirinfluencethroughtheorganisation• delivertheirbusinessgoalsAll participants will return to their organisations with apersonal development and action plan to apply theirlearning to their job,and toachieve rapidandsustainedimprovementsintheircapabilitiesandtheirperformance.

Page 3: Leadership and Management Skills for Supervisors

PROGRAMME OUTLINE

U.K. Office : Telephone +44 151 709 7100 | Fax +44 151 709 7181 | e-mail: [email protected] | www.euromatech.com

Module 01

PRACTICAL FRONTLINE LEADERSHIP SKILLS

• Thehistoryofleadership• Thedifferencebetweenleadershipandmanagement• Howleadershipdrivesperformance• Theleadershipcycle:daily,weekly,monthly,…• Leadership toolbox: the key leadership and

managementskills• Personalleadershipinventory• Case study and learning exercise on leadership:

A prepared case study and group learning activityhelpsparticipantsapplykeyconceptsfromtheday

Module 02

LEADERSHIP PURPOSE

• Visionandmission• Purposeandpotential• Presentationskillsandpersonalimpact• Mindsetandresilience• How to create alignment: personal, team and

businessgoals• Connectingwithcustomers(internalandexternal)• Casestudyandlearningexerciseoncreatingpurpose

andimprovingpresentationskills: Apreparedcasestudyandgroup learningactivity helpsparticipantsapplykeyconceptsfromtheday

Module 03

TEAM POWER

• Mindset,teamdynamicsandmotivation• Limitingbeliefsandotherbrakesonperformance• Emotionalintelligenceandinfluence• Teamwork and trust – management skills for

managingteams• Deeplistening,reflectionandlearning–learningand

workingasateam

• Situationalleadershipandtheoneminutemanager• Casestudyandlearningexercise:Apreparedcase

studyandgroup learningactivity helpsparticipantsapplykeyconceptsfromtheday

Module 04

TEAM PERFORMANCE

• Effective delegation and avoiding ‘monkey-management’

• Coachingforperformance:theory• Coachingforperformance:practice• Teamandindividualcoachingskills• Mission control: managing people and projects

throughgoalsandobjectives• Timemanagement,priorities,meetingdeadlinesand

personaleffectiveness• Case study and learning exercise on managing

prioritiesandcoaching:Apreparedcasestudyandgroup learning activity helps participants apply keyconceptsfromtheday.

Module 05

MANAGING PEOPLE AND CHANGE

• Theoriesofchange:whywefindchangehard/howtomakeiteasy

• Givingandreceivingfeedback• Difficultconversationsandconflict• Workingrelationships(managingupanddown)• Personaldevelopmentandgrowthplan• Leadershipandmanagementskills:summary• Personaldevelopmentplans• Casestudyandlearningexercise:Apreparedcase

studyandgroup learningactivity helpsparticipantsapplykeyconceptsfromtheday

www.euromatech.com(Certificate No:1007049195)

ISO 9001:2008 Certified

(Certificate No: 1078694951)

ISO 29990

ISO 29990:2010 Certified

Page 4: Leadership and Management Skills for Supervisors

Seminar Registration Details

YOUR DETAILS

METHOD OF PAYMENT

SEMINAR DETAILS

EASY WAYS TO REGISTER

Disclaimer

Name (Mr/Ms): .........................................................................................................................................................................................................................Position: Organisation: .............................................................................................................................................................................................................Address: ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................City / Country: ...........................................................................................................................................................................................................................Telephone / Fax: ........................................................................................................................................................................................................................

£ Please find enclosed a cheque made payable to EuroMaTech

£ Please invoice me

£ Please invoice my company as follows:

Contact name: ...........................................................................................................................................................................................................................

Company name: ........................................................................................................................................................................................................................

Address: ................................................................................................................................................................................................................................

DocumentationHigh Quality material has been prepared by the Seminar Leader for distribution to delegates.In addition a special note pad to facilitate note taking will be provided.

CertificatesA Certificate of Completion will be issued to those who attend & successfully complete the programme.

Schedule07:30 – 08:30 Welcome08:30 – 10:15 First Session10:15 – 10:30 Coffee Break10:30 – 12:15 Second Session12:15 – 12:30 Coffee Break12:30 – 14:00 Third Session14:00 – 15:00 Lunch15:00 – 16:00 Open Session

FeesThe Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:

Hotel AccommodationEuroMaTech has negotiated special rates for a limited number of rooms in the hotel. Early registration will help to secure a room at the reduced rate.

Registration & PaymentPlease complete the registration form on this page & return it to us together with your cheque made payable to EuroMaTech.

For Further Information, Contact Your Nearest EuroMaTech Office:

U.K. Office109 Mount PleasantLiverpool L3 5TF, United KingdomTelephone +44 151 709 7100 Fax +44 151 709 7181e-mail: [email protected] http://www.euromatech.com

Middle East OfficeP.O.Box 74693, Dubai, United Arab EmiratesTelephone : +971 4 4571 800 Fax : +971 4 4571 801e-mail: [email protected] http://www.euromatech.com

EuroMaTech reserves the right to alter the content, location of the Seminar, or the identity of the speakers in case of events beyond our control.

Telephone: +971 4 4571800 to provisionally reserve your place.

Fax your completed registration form to: +971 4 4571801

E-mail to us : [email protected]

Complete & return the booking form with cheque to:EuroMaTech P.O.Box 74693, Dubai - U.A.E.

Leadership & Management Skills for Supervisors

Complete & Mail or fax to EuroMaTech at the address given below

Cancellation PolicyRequest for seminar cancellation must be made in writing & received at EuroMaTech three weeks prior to the seminar date. A U.S.$250/- processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

£ 15 - 19 May 2016, Dubai£ 02 - 06 October 2016, Dubai

Please register me on the

US$ 4,500/ = per delegate