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Trinidad and Tobago’s
Industrial Relations’
climate has historically
been a rocky one from
the early days of the
1930s when workers
were just seeking toformalize trade unions, through the late 20th
century to now in the early 21st century.
The law does not take
into account the reality
that political contests
are essentially between
political parties striving
to win votes across allconstituencies, as opposed to contests between
individual candidates in electoral districts.
We must cast aside the
notion that leaders are
born or that leadership
is destined for a
chosen few. Within
his/her sphere, each
person can be a leader – not only leading a
company, political party or project, but leadinga home, a hike, a fundraiser.
As a society we are
v e r y g o o d a t
campaigning against
what we do not like,
but hopeless at defining
and campaigning for
what we really want.
Sometimes we need to step away from the
mire of today and to dream of the better worldthat we would like to see tomorrow.
Initiating theDiscussion onLeadership
13
Editor: Halima KhanEditorial Board: Communications Committee: Moonilal Lalchan, Catherine Kumar, Tricia Henry,Anthony Agostini, Andrew Johnson
Design & Layout JG Design CaribbeanPublished by Eureka Communications LimitedSuite #2 No.9 Avenue First, St. James, Trinidad W.I.Tel: (868) 622-2017 • (868) 628-1555 Fax: • (868) 622-4475
E-mail: • [email protected] • [email protected] • [email protected]
For The Trinidad and Tobago Chamber of Industry and CommerceColumbus Circle, Westmoorings, P.O. Box 499, Port of Spain, Trinidad & Tobago W.I.Tel: (868) 637-6966 Fax: (868) 637-7425 E-mail: [email protected] • Website: www.chamber.org.ttFor this magazine contact: Tel: (868) 637-6966
Tobago Division:Trinidad and Tobago Chamber of Industry and Commerce2nd Floor ANSA McAL Building, Milford Road, Scarborough, TobagoTel: (868) 639-2669 Fax: (868) 639-2669 E-mail: [email protected]
7
Contents 1
Re-visiting aSocial Compact
ElectionCampaignFinance Reform
A quar terly publication o f The Trinidad and Tobago Chamber of Industry and Commerce
10
15 Leading National Development
17 Timing is Everything: Public Service
Transformation in Trinidad andTobago
20 Is there a Global Vaccum?
22 Education and Leadership
24 Crime and Leadership
26 Tobago Tourism needs Leadership
28 Are you Irreplaceable?
30 T&T’s Golden Age of CharismaticLeaders
32 Leading in the Information Age
34 What every business person shouldknow
35 The Boissiere House
36 Right Fit for the Moderate Investor
40 Economic and Financial Statistics
42 Economic Outlook
43 Year end 2013 review
46 Energy Outlook for T&T in 2014
48 Energy Statistics
51 TTEITI Update
52 Drilling Deep: Putting First ThingsFirst
64 Pamela Williams and Associates
66 The Chamber’s Annual CarnivalCompetition
67 The Chamber’s EventsWelcome to New Members
68 Quarterly Report Tobago Division- Q4 2013
69 Trinidad & Tobago Debates
Commission Leading Change
70 Community Leadership and theCitizens Security Programme
72 Advertisers
Our LeadershipChallenge
12
Ralph Nadar
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Information on Trinidad & Tobago
rinidad and Tobago (T&T) has a population of
approximately 1.3 million people who inhabit 4,827 square
kilometers (1,886 miles) in Trinidad and 300 square
kilometers (117 miles) in Tobago. Trinidad is located
between 10º 2’ and 11º12’ N latitude and 60º 30’ and
61º 56’ W longitude or 11 Kilometers (6.8 miles) of the easterncoast of Venezuela. Tobago is located 32.2 Kilometers (20 miles)
T
2
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
to the north-east of Trinidad. There are two international sea ports
in Trinidad, Port-of-Spain and in Point Lisas. The International
airports are located in Piarco, Trinidad and Crown Point, Tobago.
Trinidad’s economy is primarily dependent on the petrochemical
sector, while the island of Tobago is mainly dependent on tourism.
The twin island republic boasts a multi-ethnic people, diverse culture
and unique cuisine. As a result of its cosmopolitan population, the
country celebrates a significant number of festivals around the year
including carnival, Phagwa or Holi, Divali and Eid-Ul-Fitr. Tobago
the smaller island, has a population of just over 54,000 and has an
interesting history in that, during the colonial period, French, Dutch
and British Forces fought for the possession of Tobago and the
Island changed hands more than 22 times – more than any otherCaribbean Island.
Pigeon Point, Tobago
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Trinidad and TobagoChamber of Industry
and Commerce
5
Contact • Vol.14 No.1 2014
• Crime & Justice• E-Business, Information Technology &
Telecommunications (EBITT)• Energy• Health, Safety & Environment
COMMITTEES - TOBAGO• Business Development & Tourism • Security• Inter-island Transport • Environment
HOW TO CONTACT USTrinidad and Tobago Chamber of Industry and CommerceColumbus Circle, Westmoorings, P.O. Box 499, Port of Spain,Trinidad & Tobago W.I.Tel: (868) 637 6966 Fax: (868) 637 7425E-mail: [email protected] • Website: www.chamber.org.tt
Tobago Division of the Trinidad and Tobago Chamber of Industry and Commerce2nd Floor, ANSA McAL Building, Milford Road, Scarborough,TobagoTel: (868) 639 2669 Fax: (868) 639 2669E-mail: [email protected]
• NOVA• Trade & Business
Development• Legislative
VISION STATEMENTWe are the Voice of Business.
MISSION STATEMENTTo be the voice of business in the development towards a strong,sustainable national economy.
BOARD OF DIRECTORSMoonilal Lalchan, PresidentAndrew Sabga – Immediate Past PresidentRobert Trestrail – Senior Vice PresidentChristopher Mack – Vice PresidentRonald Hinds – Vice PresidentRakesh Goswami – Vice PresidentWade George – DirectorLuana Boyack – DirectorPaula Rajkumarsingh – DirectorJacqueline Francois – DirectorJean-Pierre Du Coudray – DirectorReyaz Ahamad – DirectorDiane Hadad – Chairman, Tobago DivisionCatherine Kumar – Corporate Secretary & Chief Executive Officer
COMMITTEES - TRINIDAD• Communications• Corporate Social Responsibility
• Facilities Management & Maintenance
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Initiating the Discussionon Leadership By Moonilal Lalchan
he theme of this issue of CONTACT
is one which personally resounds with
me, as I am sure it will for many of
our readers. As I reflect on the nationalpsyche when it comes to leadership, I would
say even as we loudly plead for leadership in
which we can place faith, we traditionally resist
leadership. Put another way, we do not
voluntarily follow, preferring a highly
individualistic approach. This approach
however, has its positives and negatives. On
the positive side, we are naturally sceptical and
automatically regard those in positions of power
as being at risk to corruption and graft, and
therefore keep a watchful eye on them. On the
negative side, the pursuit of individualism isnow chipping away at our social structure and
leads to a ‘me first’ culture that, one could
argue, is at the heart of our lawless behaviour.
Can the right leadership change this? While our
history has been one, especially in the transition
from colonialism to independence, of natural,
charismatic leadership, we have also been
victims of it, not just in Trinidad and Tobago,
but as a region. The void left by a past
charismatic leader is difficult, sometimes
impossible to fill, and in the life of both countries
and corporations, can lead to its demise if not
astutely managed. But as we learn in
corporations, management will not be effective
unless there is buy-in from subordinates. The
success of any entity depends upon thecommitment, hard work and mutual trust of
all. As Benjamin Disraeli (1804-1881) a British
Conservative Prime Minister once said “I must
follow the people. Am I not their leader?” In
short, the leader depends upon his followers,
and vice-versa.
We must cast aside the notion that leaders are
born or that leadership is destined for a chosen
few. Within his/her sphere, each person can
be a leader – not only leading a company,
political party or project, but leading a home,a hike, a fundraiser. By tapping into our areas
of strength, there will always be opportunities
for some to lead and some to follow; a follower
in one setting may be a leader in another. This
is the value of an economy of influence, with
everyone having their own role to play in
leading change. Each role of leadership brings
with it responsibility; the responsibility for
decisions whether good or bad, the
responsibility to act in good faith, exhibit
honesty, integrity and fairness. Not all of us
may be born leaders, but the successful are the
ones who rise to the challenges, and who
recognise that leadership is ultimately about
service.
Some of our greatest leaders in their time werebranded revolutionaries: Mohandas Ghandi,
the Mahatma, and Nelson Madiba Mandela
triumphed because they held to ideals, saw the
possibility of their fellow men and put a stop
to the blame game. If we hope to change the
culture of T&T, we must revolutionise
ourselves and recognise no one individual or
entity is accountable for our successes or our
failures. As Chamber President, I lead a
Membership organisation dedicated to
representing the interests of Business, while
pursuing the national good, and the Businesssector is acutely aware of the need to take up
the challenge of true national development.
So, in this volume we explore some issues of
leadership, both on the national and corporate
front and our lead story, does an excellent job
of summing up where we need to direct our
energies as a people. As we enter our 135th
year as a Chamber, it is my hope that the issues
we have tackled in this volume will serve to
stimulate discussion and maybe even serve as
the launching pad for that change that we all
understand we must make.
Moonilal Lalchan, President, Trinidad and Tobago Chamber of Industry and Commerce
T
An Editorial Note from the President 7
Contact • Vol.14 No.1 2014
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Our LeadershipChallenge By Dr. Theodore Ferguson
am pretty sure that we will all like Trinidad
and Tobago to become a model society forthe rest of the world. All the ingredients
are here. We have a population of
outstanding human beings, all with the inherent
capacity and desire to be good. We are a
naturally creative and productive people. We
have the intellect to be able to acquire and
utilize knowledge to build a great society. We
have the God-given capacity to love each other
and to build a society in which harmony
prevails. In so doing, the compound issue of
indiscipline, violence and crime will be solved.
We now need the leaders, who like good chefs,will be able to blend the many rich ingredients
to produce a society that is truly outstanding
and the envy of the rest of humanity.
Can we? I believe that we can.
To do so, we need to change the national
conversation from the focus of just eliminating
the negatives to focusing on the positives in
order to build the great society that we all
desire and that we have the potential to create.
We need to live in hope that as individuals
and as a society we can become better, rather
than remain mired in fear, doubt andhopelessness. We must stop fanning the flames
of destruction and become nurturers in
developing ourselves and a society in which
the positives flourish.
As a society we are very good at campaigning
against what we do not like, but hopeless at
defining and campaigning for what we really
want. Sometimes we need to step away from
the mire of today and to dream of the better
world that we would like to see tomorrow. We
must first create it in our minds before we canbring it into reality. In December of 2002, I
wrote the following dream-induced thoughts
on the world in which I will like to live:
“I dream of a world in which:
• The creative potential of all the people isexpressed;
• The people are free of the tyranny of the
few;
• People truly understand their freedom and
their capacity for independent thought;
• People recognise their potential for human
goodness and the human goodness of
others;
• People unde rs tand the st r ength of
community and the benefits of sharing and
working together across national, tribal,
racial, cultural, political, wealth and otherboundaries;
• Our children can grow in environments
that can nurture their greatness through the
expression of their divine intellect;
• Peace and c iv il i ty a re the norms ;
• People can exercise their productive
potential to feed and clothe themselves and
to enjoy personal and communal security;
• Integrity and honesty define our cultures
and not dishonesty, broken promises,
manipulative behaviours, cunning and
greed;
• People can move with confidence and notthe false bravado of deep insecurity;
• The presently oppressed can walk proud
knowing that the rest of the world admires
them for who they are - noble human
beings;
• Leadership will emerge, grow and protect
this dream on a sus ta ined bas is .
This is the world that I dream of… It is a
more spiritual world.”
Twelve years later I am still dreaming of thisworld. Can T&T take up the challenge of
truly becoming a world leader? As an
individual, Nelson Mandela did - despite his
humble, remote and disadvantaged beginnings.
Mandela, in his last book, “Conversationswith Myself”, reminds us that: “Only great
aims arouse great energies”. We need to set
a great aim for the T&T society if we are to
arouse and direct the energies of the people
towards the creation of our dream society
rather than have the energies of the people
expended in a downward spiral of negativity
and consumed by anger, fear and hopelessness.
Let us dream big if we are to shield ourselves
of the dark thundering clouds of crime,
violence and negativity that are now hovering
and threatening to flood the society.
We have a choice. We can build a society of
positivity or we can continue to remain
imprisoned in a world of negativity. We need
great leaders who can inspire us to move in
that direction. But, do we understand what
leadership is all about?
Leadership is a much talked about, but little
understood subject, despite being a vital part
of our daily lives. More often than not, we
confuse leadership with management.
Management is about the manipulation of
physical, financial and human resources to
produce a desired output. As a manager you
are the boss and you have the power of
position and the authority to define and direct
the use of the resources under your control.
You have the power to hire, discipline and
fire. Further, you have the power to allocate
resources to those under your control or to
recall or deny the allocation of such resources.
Leadership, on the other hand, is about your
ability to inspire and motivate others to worktowards a common purpose. Others may
voluntarily choose to follow you because of
the trust, admiration and respect they have
I
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Contact • Vol.14 No.1 2014
for you as a human being, and not just because
of your position. As a result, leadership is
not within your sole control. Leadership isalways granted by others, not those who you
report to, but those who choose to follow
you willingly. You cannot become a leader
until your followers choose to elevate you
as such. You may even try to declare yourself
a leader, but if there is no one following, then
you are just another misguided person, even
if you are the boss.
The power you enjoy as a leader comes from
the followership that you attract and not from
the position that you hold. Very often, peoplein managerial positions are not admired and
respected by those they supervise and are
therefore, not seen as leaders. Such managers
have no followership and thus have only the
power of their position to try to get things
done. And as we know, they often end up
being resented as they seek to exercise their
managerial authority. In fact, the harder they
strive to be the boss, the more they are
resented and an environment of fear, stress,
low morale and low productivity is the result.
Management, by definition, is a very
autoc ra t i c bu t neces sa ry process .
When you are a leader you are a source of
inspiration for others. You exude spiritual
energy. You ignite the human spirit in others
such that they feel good about themselves as
they draw positive energy from you. You
motivate them to follow you voluntarily.
There is no coercion on the part of the genuine
leader. Those who believe that they can coerce
and manipulate themselves into leadership
soon discover that they can fool people for
only a short while – it is not sustainable.
We often think of leadership in an
organizational and political context only,ignoring the leadership that we are called
upon to display in our homes and
communities. As parents, we are presented
with a marvelous opportunity to provide
leadership in our households. This means
being a source of inspiration to our spouses
and children such that we receive their trust,
respect and admiration willingly. If this is
not happening voluntarily, and we find
ourselves having to demand respect, then we
are failing in being role models and a source
of inspiration to those in our homes, despitethe fact that children naturally look to their
parents for leadership. In such a situation,
leadership escapes us. We should not be
surprised then if our children, and perhaps
even our spouses, look elsewhere for
inspiration – sometimes to unsavory
characters such as gang leaders and drug
dealers.
The failure to provide positive leadership in
our homes is perhaps the single most
important factor contributing to the growing
anti-social behaviours of our youth. In
addition, there is widespread agreement that
there is a paucity of leadership in business,
politics and in our society.
Without doubt leadership is the missing
ingredient in the development of the Trinidad
and Tobago Society. We are over managing
with a focus on restraining negative
behaviours, thus failing to inspire and
motivate our citizenry to pursue the big dream
of truly building a great society.
Feature 11
However, there is a glimmer of hope. The
Arthur Lok Jack Graduate School of Business
of the University of the West Indies hasrecently established the first genuine
leadership development institute in the
C a r i b b e a n . I t h a s e mb r a c e d t h e
transformational philosophy of Leading From
Above The Line.
Let us hope that the school can attract the
necessary resources to become a game-
changer in bringing leadership development
education, not just to its business students
and business clients, but to the society as a
whole.
The Chamber’s Group Health &
Accidental Death & Dismemberment Plan
The Chamber’s Group Health & Accidental
Death & Dismemberment Plan, launched in
2003, is a highly flexible Plan with Sagicor
with guaranteed protection against local and
fore ign emergencies . The Plan specifically
targets member companies and results in
favourable contributions for participants due
to the size of the Group.
As a CariCare Plan member you wil l also
receive your personal International Medical
Card affording you enhanced protection
against emergencies while travelling, or
assistance for overseas treatment. Your card
ensures the payment of all your eligible
medical bills related to your emergency
anywhere in the world. If you are interested
in joining the Plan, please send written
confirmation of your interest to the Chamber’s
Marketing and Communications Department
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rinidad and Tobago’s Industrial
Relations’ climate has historically
been a rocky one from the early days
of the 1930s when workers were just
seeking to formalize trade unions, through the
late 20th century to now in the early 21st century.
Globally the workplace is now characterized
by free movement, not only of capital but also
of labour. There is also contract labour which
has been replacing jobs for life. These are just
some factors that have seen trade unions’membership, not only in Trinidad and Tobago,
but across the world dwindle. In Trinidad and
Tobago, productivity has been lower than
advanced economies because of long-standing
problems on how to solve disputes between
employees and employers and it is within this
environment different actors in the industrial
relations system have seen the need for dialogue
among all groups including the Government,
business, labour and social sectors.
In January 2014, the Minister of Labourannounced a new, Social Dialogue Task Force.
It’s first meeting and involved the major
stakeholders of the State, labour, employers ,
business and civil society. But this is not the
first time that the different stakeholders have
gotten together. On October 31, 2000, the
Business Sector, Labour and the Government
of Trinidad and Tobago signed “Compact 2000
and Beyond” to address economic and social
issues. The objectives of Compact 2000 and
Beyond included sustainable development,
maintaining a stable and collaborative Industrial
Relations climate, productivity, competitiveness,
enhancing the social security system and
expansion of the economy.
The Chief Executive Officer of the Trinidad
and Tobago Chamber of Industry and
Commerce noted in 2012 that “Compact 2000
was initiated in an attempt to ratify the
International Labour Organisation (ILO)
Convention 144 on tripartite consultations.
Unfortunately, however, this Compact did not
get the attention it deserved and the project
ceased.” Andrew Sabga a representative of theChamber told CONTACT that when there are
tripartite discussions among Business, Labour
and the Government it allows all stakeholders
Re-visiting a Social Compact By Raphael John-Lall
T
12 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
to concentrate on the important issues like
labour legislation, productivity, competitiveness
and industrial peace. “The main objective is
to create industrial peace. For issues that are
adversarial these need to be addressed in a
non-adversarial manner. All parties must buy
into the process of dialogue and they must be
sincere and the commitment real,” he said. He
took the position that constructive dialogue
does not exist at the moment to the extent that
it should.
“The industrial climate in the country is a bit
charged now. A lot of it is unwarranted. I think
there is too much politics that the trade unions
are involving themselves in and there is not
enough dealing with the real issues,” he pointed
out. He said what trade unions must do is return
to their basic functions which include collective
bargaining and representing workers in the
best way possible. “The labour unions need to
return to basic collective bargaining. The labour
laws of the country need to be re-aligned toensure both labour and employers can work
on issues together. I am not saying it is the
unions alone to be blamed as there are some
employers and businesses - all that their
objective is, is profits - but that is not good,”
he stated.
From an economic standpoint, he believes that
good industrial relation practice is important
as it allows all parties in the production process
and economic environment to work together
for the benefit of the country. He also said that
there are sectors in the country which have a
sense of entitlement and this must be replaced
by a new work ethic. “People in Trinidad and
Tobago must be rewarded for productive labour
and learn that you get a fair day’s pay for a
fair day’s work. We need to move away from
this sense of entitlement. The reality now is
that we are surviving on oil dollars which is a
false economy, when this dries up we will be
uncompetitive as manufacturers as we will be
struggling in the face of the opening of former
protectionist markets,” he said. Based on the
challenges of the economic environment, hesaid the entire Industrial Relations system in
the country needs to be revamped and he called
for different stakeholders who have different
ideologies to put differences aside and begin
dialogue. “If there is no hope there is no life.
We all need to work together and soften our
ideological stance. If not then the problems
will grow and there could be unemployment
and other problems,” he said.
He is optimistic about the Social Dialogue
Task Force. “So far all the parties have met
under the umbrella of the Social Dialogue and
I am optimistic that we will come up withsolutions to the challenges and create a better
Industrial Relations environment,” he said.
Mr. Michael Annisette, secretary general of
the National Trade Union Centre (NATUC)
spoke about the positive aspects of such a
dialogue and admitted no gains came out of
the Social Compact of 2000. “Its original aim
was to deal with the economy, collective
bargaining, and used as a mechanism where
issues were supposed to be discussed.
Unfortunately all of the stakeholders did not
keep at it as we should have,” he said.He added that there is mistrust among the major
actors in the Industrial Relations system and
the latest Social Dialogue initiative put forward
by the Government hopefully will solve this.
“The only time we seem to get together is when
there are crises. But we need to move beyond
that to have mechanisms in place where we
can democratize the way we communicate to
deal with the challenges that exist,” he said.
He referred to the ILO, which encourages social
dialogue and he said that countries where a
social dialogue had been established now have
industrial relations systems that are conciliatory
and more productive economies. “In fact those
countries with social dialogue among all the
major players, would have fared much better
in the last world economic crisis than those
countries that did not have a system like this.
Germany and Barbados are good examples,”
he stated. Finally, he praised Minister of Labour,
the Honourable Errol McLeod for setting up
the Social Dialogue Task Force which he said
brings everyone to the table to discuss issues
on how to deal with the challenges of outdatedlabour legislation, low productivity, better
collective bargaining and other issues that the
industrial relations system faces.
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13Feature
he Elections and Boundaries
Commission of Trinidad and Tobago
continues to tirelessly advocate the
need for political funding reform to
ensure that “money does not equal
speech”, thereby preventing the distortion of
democracy by the corrupting influence of
corporate money on the political process.
Currently, the provisions of the electoral laws
dealing with political financing in Trinidad
and Tobago focus primarily on the election
expenses of candidates. A good example of
this is exemplified in sections 44-59 of the
Representation of the People Act, Chap. 2:01.
The law does not take into account the reality
that political contests are essentially between
political parties striving to win votes across
all constituencies, as opposed to contests
between individual candidates in electoral
districts.
The fundamental problem undergirding the
issue of political-party financing, is the absence
of a juridical and structural basis for theestablishment of a political party. Nowhere
in the laws of Trinidad and Tobago is the term
political party defined: a serious drafting
oversight. This has contributed much to the
runaway state of affairs that exists today in
political financing in Trinidad and Tobago
and the region. And while it is clear that
putting a limit on the expenditure of individual
candidates in any new or remodelled legislation
would continue to be desirable, the critical
requirement of control of political party
financing in any new law is a sine qua non.
Social scientists have theorized that, ‘a political
party’, is one of the fundamental building
blocks in the structure of a democratic form
Election CampaignFinance Reform By Dr. Norbert Masson, Chairman, Election and Boundaries Commission
Tof government. Consequently, the term
‘political party’ should be legally defined.
Arguably, a political party is a corporate body
similar to that of a company. Companies
consisting of directors, management and
shareholders are required by law to be
registered under the Companies Act, such
legislation governing and controlling their
actions. Why then shouldn’t political parties
comprising their leaders, managers and rank
and file members be registered under some
similar authority and thereby be subjected to
governance and control? Political parties
have, for far too long, been allowed to get
away with all kinds of unscrupulous activities.
Our failure to do so at the time when our
Constitution was being drafted was an
egregious blunder. This error must be
corrected now. The first step therefore in any
plan or effort to control any aspect of the
financing of a political party, an activity which
would fall within the ambit of a party’s
operations, is to have the party conform to
legally defined guidelines i.e., to be registeredfor a start. A horse fitted with a saddle and
reins is much easier to control than a wild
one without; and also easier to treat when in
need of medical attention and in a stall than
if running in the wild. State financing and
regulation of party campaign financing should
only be considered against the background
of a legally established entity.
Now we turn our attention to the proliferate
problem of money in politics. Of course we
know that when making donations to politicalparties, corporations are not being selfless.
A usual goal is often to secure government
contracts. But the unregulated flow of money
into politics subverts the Nation’s individual
voices. Corporate money has no morals and
hence no loyalty to any goal other than
maximizing profits. As such, awarding
contracts for political reasons can lead to
systemic corruption, and the inefficient
allocation of public resources. It is time to
take our Democracy back – it must be of the
people, by the people, and for the people!
Public policy decisions and electoral outcomes
should not be decided by who gave the biggest
cheque. The Elections and Boundaries
Commission is working towards ensuring that
within the democratic process there is greater
accountability from our elected officials and
campaign finance reform measures shall go
far to help regenerate public confidence in
our state institutions.
The Commission has expressed, on more than
one occasion, its views on the need to enact
legislation to deal with the registration of
political parties, political party financing and
campaign financing. The Commission has
also written to the Government in connection
with the matter by way of Cabinet Note EBC(2011) 11 dated November 25, 2013. Further,
the Commission’s Chairman raised the issue
at a meeting of CARICOM election officials
held in Barbados on 8th-9th May, 2013, and
reported the outcome of its proceedings to
Government seeking to bols te r the
Commission’s earlier recommendations.
In December 2013, the Elections and
Boundaries Commission, in collaboration
with the High Commission of Canada,
Trinidad and Tobago Transparency Instituteand the United Nations Development
Programme, hosted a National Symposium
in Port-of-Spain wherein political parties and
other civil society organisations discussed
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14 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
concepts relative to the registration of political
parties, political party funding and campaign
financing controls. In the two daysimmediately following the Symposium,
confidential bi-lateral consultations were held
with the major political parties to determine
their preliminary views on these subject areas.
A second round of confidential bi-lateral
talks is being planned for March 2014.
Within the Caribbean region, the efforts of
the Electoral Commission of Jamaica (ECJ)
towards the monitoring and regulation of
campaign financing stand out as a beacon of
hope. In a report to Parliament dated July
2010 the ECJ recommended that “…Parliament amend the Representation of the
People Act to include the registration and
the financing of political parties.” And in
November 2011 another report was submitted
by the ECJ to Parliament on Campaign
Financing. Arising from the comments and
opinions of Members of the House of
Representatives and the Senate as expressed
in the Parliamentary debates, the ECJprepared another report dated August 2013
with revised recommendations to its Report
on Campaign Financing.
It therefore appears that Jamaica would be
the first country in the Caribbean to enact
legislation for (i) Registration of Political
Parties, (ii) Financing of Political Parties and
(iii) Regulating Political Campaign-Financing
of Political Parties. Trinidad and Tobago
must follow.
In the free society ordained by our
Constitution, it is not the government, but
the people - individually as citizens and
candidates and collectively as associations
and political committees - who must create
active change on the thorny subject of
electoral financing reform. Perhaps few
realize that politicians are in fact employees
of the electorate. An election is an eventwhereby electors employ the individuals they
want to work for them. Of course we are all
familiar with the reality that once the
politicians get into office the roles are
reversed. Politicians (the employees) are in
balcony and the electorate (the employers)
are in the fauteuils.
The question at once arises: should not
employees (the electorate) have their own
manifesto stating clearly what they want their
employees (the politicians) to do if and whenthey attain office? Never mind your manifesto
Mr. Politician. This is our manifesto; this is
what we want you to do, and high on the list
is enactment of legislation for registration,
financing and registration of political
campaign financing. Nothing less will do.
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15
Contact • Vol.14 No.1 2014
Feature
eadership is granted by the people
when they perceive that a larger
purpose, outside of self, is being
pursued. It would appear that,especially for developing countries, the goal
of national development and the improvement
of the living conditions of the citizen provides
a great opportunity for true leadership to come
to the fore. Yet, we fail to see that leadership
materialise in recognizable ways. We have
been unable to inspire a nation to pursue the
well-being of all its citizens. How does one
define appropriate goals and motivate the
nation to pursue them with passion in the
interest of all?
We can take a number of lessons from what
is perhaps one of the most inspiring messages
by a leader of the last century. John F.
Kennedy mobilized the people of the United
States to action when he said: “First, I believe
that this nation should commit itself to
achieving the goal, before this decade is out,
of landing a man on the moon and returning
him safely to the earth.” In one sentence
President Kennedy created the platform that
mobilised a nation to action and excellence.
Clear and long-range goal:
The goal of development and competitiveness
was other-focused and important for the
collective good of the nation. The specific
goal articulated by President Kennedy was
long-range but clear and compelling with
defined criteria for success. There was an
urgency to the task but the end was clear; not
only was it to be achieved before the decade
but success meant that the man must actually
land on the moon. A clear image of success
serves as a motivational force and every
individual connects to that outcome from theirown position. The connection is aided by
specifying the smaller tasks and critical
elements of that success that lay in the hands
of the people.
Pass ion and focus on emot ions :
Motivation is not a forced add-on. It cannot
be attained by gimmicks and external gifts
that bring short-term satisfaction. Leadership
and motivation is only evident when we ignite
the passion of people such that they pursue
their purpose with vigour, in a way that is not
only sustaining to themselves but rewarding
to others. Not only was the man to be landed
on the moon but he was to be brought back
safely to earth. All human beings have an
innate ability and desire to care and show
compassion for others. The goal that reflectsthis care, and is articulated by a leader who
consistently lives for the well-being of others
is inspiring and engaging of the human spirit.
Organisational leaders who define and guide
others to a larger purpose attain levels of
success that extends beyond the goals and
targets. The outcomes are not only related to
the targets but evident in the growth, passion
and happiness of the people who have
contributed to their attainment. Great leaders
have learned to place the people, their passions
and the larger purpose at the centre of theirlives and at the heart of their strategy.
Inspiration
Great leaders have earned the consistent
admiration of others by becoming an
inspirational force that propels others to action.
It is an unwavering commitment to a positive
outcome, despite the circumstances, that
stimulates others to action in a way that is
rewarding and consistently motivating. This
is inspiration. It is not enabled by fear of
what could happen; it is not enabled by threats
of redundancy and it is stifled by the worrythat emanates when one is constantly subjected
to a discourse of deficiency. Kennedy created
an enabling environment by confirming that
they had the resources and affirming that “now
is the time.” Companies with great leadership
are always successful, despite the challengesof the external environment. The discourse
is centred on the vision and purpose such that
that is always uplifting.
The larger question of how do leaders develop
this ability to inspire others has an even simpler
answer. Leaders whose names fall off our
tongues at first thought have consistently
sought to develop themselves. Their principles
and morality are at the core of their existence
and serve to guide their actions both in their
personal and public lives. They did not becomegreat by being self-centred; their greatness
emerged along with their love, care and
consistent actions in support of the national
good. This is authentic leadership. Not only
is it inspiring to others but it is uplifting to the
leader himself or herself. This is the leader
and leadership that will inspire us to rapid
development. It is not a quality of only the
person at the top but it is facilitated by that
individual who is thrust in a position from
which leadership is expected. It then becomes
an embedded organisational or nationalcharacteristic.
Building a nation requires a leadership of love
and care. It centres around the phenomenon
of leadership rather than motivation. It requires
inspiration and motivation is a consequence.
The leader is the source of inspiration and
vision. The development journey requires
leaps of action facilitated by visionary and
inspiring leadership. There is a collective
conscience and morality that is necessary for
the progress of a nation and its people. The
productivity and commitment of people is aninnate force that is yet to be unleashed by the
country’s leadership.
L
Leading NationalDevelopment By Dr. Kamla Mungal
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Feature 17
Contact • Vol.14 No.1 2014
service at the bottom of the pile, and at the
top the mandarins. Professionals were lost
in the middle and existed in a time-warp
waiting for the person ahead of them to either
move up or move out. Since promotion was
on length of service and not merit, it was a
dirge without music, a constant state of limbowhere service and servitude were the bar and
stagnation the result. Risk taking was
verboten, creativity and innovation frowned
upon and h igh ly d i scouraged , and
professionalism a matter of personal
preference. In the country of the blind, the
one-eyed man looks to where the grass is
greener and the brightest and the best departed
hastily.
A few years ago, the talk of public service
transformation resurfaced and a wind of change started as fitful gusts in the Ministry
of Public Administration. There was the
announcement of a new attempt at making
the public service more “citizen-centric” and
of reducing costs, improving quality,
increasing availability and accessibility of
goods and service and providing a 24/7 menu
of benefits and opportunities to the people.
There was disbelief and the question was
f requent ly a sked , “Publ ic Se rv ice
Transformation failed for the first fifty years
even with management hotshots like Gordon
Draper leading the way so why would anyone
think i t would succeed this t ime?”
The reason is timing. There is something
called “convergence theory”. Initially, the
theory was applied to history and sociology
and stated that all industrial systems, whether
capitalist or communist, would converge in
their social, political and economic systems
because of the determinant effects of
technological development. It was later
applied to the different electronic mediaincluding computers, television, telephones
and radio converging as they have done into
one package or one medium. In this case,
the cellphone.
In 1962 and getting even more intricately
interconnected several different forces
converged that have the power to facilitate
and even hasten public service transformation.
The first is the increasing demand by citizens
and the different stakeholder groups for value
for money from the public service. Peoplewant more for less. They expect to get their
money’s worth from their hard-earned tax
dollars. This reaction, sometimes dramatically
expressed in protests, is increasing. The public
service must do more, do better and do it for
less. People are also aware of the increasing
cost of waiting or travelling long distances
for services. They are more and more mindful
that these are “opportunity” costs and while
invisible because no cash changes hands, they
are a burden. The private sector wants greater
ease in doing business and a country that ismore competitive. They have fingered the
public service for being the problem.
Obviously the public service has no choice
but to respond positively and meaningfully
rather than face an escalating climate of
hostility and resentment.
The second force is the growing power and
ubiquity of Information and Communications
Technologies (ICTs) which are not just
simplifying and speeding up tasks and
transactions but they work 24/7. The use of
ICTs helps the public service to achieve the
“One-Stop Shops” that will allow any
transaction to take place in any Government
department anywhere in the country or to
access services through cellphones and home
computers. Already, scholarship applications,
National Insurance and other business can be
transacted from home.
The third is that the Public Service is seeing
the benefits of the change in the structure
from a pyramid to a diamond that allows
scope and space for greater professionalism,innovation, creativity, some degrees of
autonomy, accountability and more flexible
work patterns and practices. There are
scholarships for public servants in fields that
Timing is Everything: Public ServiceTransformation in Trinidad and Tobago By Tony Deyal
he Greek poet Hesiod, like William
Shakespeare long after him, realized
t h a t t i m i n g i s e v e r y t h i n g .
Shakespeare puts in the mouth of
Brutus in Julius Caesar (Act 4, Scene 3) the
importance of timing:
This is the situation in which the architects of
public service transformation in Trinidad and
Tobago find themselves. Even beforeIndependence in 1962 there were attempts at
“reforming” what was known then as the Civil
Service although one of the wits of the time
despaired. He asked, “They are neither civil
nor do they behave like servants. How can
you reform them?”
Throughout the first fifty years of national
independence there were many efforts at
“reform” and this constant harping on the
presumed inadequacies and inefficiencies of
the public service prompted a question from
one of them, “But we haven’t done anything
wrong so why do they want to reform us?”
In the meantime the “public service”, as it was
called after Independence, helped the country
smoothly through changes of Government and
the traumas of 1970 and 1990. Whatever their
perceived faults, the public service by
remaining neutral helped to keep this country’s
fledgling democracy safe, sound and secure.
At the same time the public service remained
mired in the colonial bureaucracy it had
superseded – tied up in red tape, locked in agovernance straight jacket from a Victorian
Museum of Horrors and in thrall to the office
and not the functions. Its structure was
pyramidal and bottom heavy – the bulk of the
TObserve due measure, for right timing is in all things the most important factor - Hesiod
There is a tide in the affairs of men.
Which, taken at the flood, leads on to
fortune;
Omitted, all the voyage of their life
Is bound in sha llows and in miser ies.
On such a full sea are we now afloat,
And we must take the current when it serves,
Or lose our ventures.
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Communications Committee
The Communications Committee is a Board-
appointed Committee of the Chamber, chaired
by the sitting President. Its role is to
conceptualise and execute the Chamber’s
communications strategy as guided by the
Board of Directors. As such the committee
oversees the publication of CONTACT
magazine, three weekly newspaper columns,
a weekly radio programme, media releases
and other electronic newsletters and bulletins.
Each CONTACT magazine is thematic so
that two thirds of the articles explore the issues
related to the particular theme. The magazine
is distributed free of charge to Chamber
members. Complimentary copies are given
to Members of Parliament, diplomatic
missions, hotels and subscribers to the
Guardian newspaper. CONTACT may be
read onl ine a t www.contac t- t t .com.
The weekly “CONTACT with the Chamber”
radio programme airs on I95.5 FM at 7:25
a.m. each Tuesday. It represents a Chamber
editorial and is voiced by the Chamber’s Chief
Executive Officer, Catherine Kumar.
Programmes are available on the Chamber’s
website www.chamber.org.tt.
The main issues that form the basis of the
Chamber’s lobbies are largely reflected in the
newspaper columns. Since 2004, the Chamber
has maintained three weekly newspaper
columns - Wednesdays in the Business Express
and Thursdays in both the Guardian Business
and the Newsdays Business Day. Writing on
the premise that all issues which affect the
national landscape also affect business, the
columns serve to express Chamber opinion
and policy. Topics for articles have included
the economy, trade, crime, education,
agriculture, health, the environment and
culture. The committee encourages Chamber
members to submit columns or ideas for
columns on topics of interest. Columns may
be between 700-900 words in length and the
Chamber reserves the right to publish, subject
to review by the Committee. The weekly
columns may be accessed on the Chamber’s
website at www.chamber.org.tt.
For further information on this committee
kindly contact Halima Khan, Communications
Officer, Marketing and Communications, at
6 3 7 - 6 9 6 6 x 2 2 7 o r e m a i l
18 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
will contribute to the company’s sustainable
development, the silos of isolation and vertical
divisions are now being dismantled toaccommodate new ways of working including
multi-disciplinary teams, and people who for
a long time stayed stuck at the bottom of the
pile though qualified for higher levels of
service, now see daylight. At the same time
the long wait for contracts and the red tape
and legal strictures are slowly diminishing.
The fourth force is political will. In the
Caribbean, especially in Trinidad, without
the political will nothing happens – stasis and
stay-still are the order of the day. This presentGovernment recognizes the need for a more
citizen-centric public service, a more satisfied
public, and a more efficient government
machinery. They have started to agree with
sharing services and reducing waste –
improving efficiency and effectiveness.
The final factor that has melded the other
forces together is leadership. The present
Minister of Public Administration, CarolynSeepersad-Bachan, has put together and
manages a formidable team that eats, breathes,
sleeps and dreams the transformation.
Because 2012 was the golden anniversary of
the public service and 2022 will be the
diamond anniversary, the Ministry has created
the Journey From Gold To Diamond (G2D)
and has set 2022 as the target for achieving
excellence in service delivery by the entire
public service. It has rolled out its flagship
Diamond Certification Programme which is
not a competition but a standard of excellencewhich public service and some private sector
organisations are striving to achieve.
The journey is now into its second full year
since its launch at a Gala Event in December
2012. The Prime Minister of Trinidad and
Tobago made the point that public service
transformation required and would result in
the transformation of the entire country of Trinidad and Tobago. Minister Seepersad-
Bachan’s vision is simpler. She wants her
Ministry to help to create a Trinidad and
Tobago in which the public service has been
transformed so that all the services it delivers
are of the highest possible quality and meet
the most demanding standards of excellence;
a Trinidad and Tobago in which citizens can
stay at home and use computers or cellular
phones or, at worst, will not have to venture
far from their homes to access every service
the Government has to offer; and aGovernment that is putting the resources in
place so that the citizen is the be-all and end-
all, the hub and the wheel, the corona and
periphera of the public service universe.
This is the Diamond Standard of service and
some of it is already happening.
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Is there a GlobalVaccum? By Vaneisa Baksh
20 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
elson Mandela’s death in December
2013 brought into sharp focus the
global vacuum in leadership. Notfrom the size of the crowds paying
their respects. You can’t rely on the hullabaloo
it caused worldwide to measure the size of his
shoes - the culture of today makes it necessary
to be visibly celebrating, mourning, sleeping,
eating, as long you post it right away. But with
world leaders from every sphere cartwheeling
over each other to join Mandela farewell parties
(selfies and all) it was striking how far removed
in stature they seemed—like ants teeming
around a lion.
It isn’t just on the scale of national leaders,
about whom we have been bombarded with
stories of corruption, graft, sexual misconduct,
espionage, and even genocide, in recent times.
Even when they have avoided being charged
with such offences, they say such offensive
things!
The new Pope, for instance, had been pushing
all the right buttons until he decided to include
abortion in his list of dreadful aspects of a
throwaway culture. This came as the UN
hauled the Vatican in for questioning aboutthe horrific sexual abuse of children by priests.
The Holy See, cassocked in its inviolable status
as an entity that is a veritable law unto itself,
has never reasonably addressed its long history
of sexual abuse; the untold effects on countless
lives can never be truly assessed. But the
United Nations, another institution representing
the loftiest ideals of citizens of the world (as
some might argue, the Vatican does), can be
accused of an enormous amount of moral
hypocrisy in its own conduct. It too has
condoned sexual abuse by its workers, hasbeen accused of carelessly introducing cholera
into Haiti; indeed, has averted its eyes from
Haiti many times over, and has also been slow
Nto act in the face of countless atrocities
globally.
Let’s face it, institutions are run by people
and those at the helm are the ones with the
greatest capacity to influence their value
systems. Leaders of institutions are constantly
faced with challenges regarding the types of
decisions made within. Strong institutions
develop and give primacy to following their
missions, goals and core values—nurturing
internal cultures that live by their codes. Weak
ones treat them as documents to be cited in
press releases; meaningless in practice, but
useful as public relations exercises.
There is a very fundamental aspect of
leadership which often goes unnoticed by the
conscious mind, but which resonates
profoundly on the subconscious. It has to do
with trustworthiness. A leader you can trust
can work wonders getting you to follow.
Despite the skeptical air that generally
surrounds world leaders, everywhere people
were fighting over themselves to recount
stories of when they breathed the same air as
Mandela did. Why? Mandela’s steadfastness
in the face of unrelenting trials made peopletrust him - gave them faith that he was truly
a man intent on making the world a better
place.
Globally, if you analyse some of the decisions
made by world leaders, you have to conclude
that they are driven by forces far removed
from altruism. The Catholic Church bemoans
the falling away of parishioners. It might have
more to do with the loss of trust for the
priesthood than with the other factors of
‘modern’ lifestyles that are blamed. The UN,nearly 70 years old, has not earned the kind
of support it ought to from members, because
they have lost faith in too many of its
offshoots. CARICOM did not lose its way
because people did not believe in it since like
the UN, it was conceptualized deep in theheart of idealism. It has made itself irrelevant
to Caribbean people because of poor
leadership, and by and large Caribbean people
have washed their hands off it as a mechanism
to enable development in the region.
Our local soil is soiled because for many years
the days have been bringing forth such tales
of corruption, lies, graft and fraud at the
highest levels that all public trust has
evaporated. Today, fraudulent degrees have
been the soup de jour - and just as with crime,a lot of talk but no action has left the bitter
bile of cynicism working through the gut of
our citizens. Without leadership that we could
count on, the country has tragically slipped
into a hole with no apparent way out. Our
brand has become one of crime, corruption
and poor customer relations. The leaders who,
in their blissful expeditions to excavate
national resources abandoned all regard for
decency, are finding now that they do not
know how to control the forces they tried to
harness.
The loss of confidence in institutions and
leadership feeds this growing sense of
powerlessness by the citizenry. That helpless
feeling is why many strike out angrily; why
many refuse to abide by rules that seem to
benefit only a few. Entrepreneurs will tell you
that they can hardly find staff willing to go
even an extra inch, far less the extra mile.
The economy has slowed down for many
reasons, and rebuilding trust requires deep
commitment to a process that will take time,study and resources; and leadership you can
trust, and right now, all are in very short
supply.
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f ever there was a challenge to leadership
in Trinidad and Tobago, it is that which
is presented by education. Even as we
drown in incivility and violence at oneend of the societal spectrum, and in arrogance
and corruption at the other, our educated
classes have proved patently unable to devise
let alone implement any reasonable solution
to the problems faced at both ends and the
middle of our society.
Perhaps the intelligentsia has not been able
to come up with a solution because a common
definition of the problem has not been agreed.
This is in part because we are smart, but
perhaps not smart enough, each idea masteronly able to frame a problem in his own
vocabulary, unable to bridge knowledge and
language gaps to arrive at a general
understanding of the challenge we face. We
end up with a cacophony of definitions and
inaccurate solutions, yet the symptoms are
easy to see.
We know that we have a problem of crime
and that this manifests as murder and assault
on the one hand and white collar crime and
corruption on the other. Both sit at opposite
ends but are not strangers, since one needsthe other for its perpetuation. But if crime is
a problem, what is its cause? Put another
way, if crime is a symptom, what is the
underlying problem?
It is here that leadership comes into sharp
focus, since a thorough examination of any
and all issues faced by our bourgeoning
society, from crime to institutional failure to
corruption can locate both their cause and
solution firmly in the province of leadership.
This is not a generally accepted argument,
and there are many, including some Prime
Ministers past and perhaps present, who feel
or have felt that they too are victims of the
system, of a political culture gone horribly
wrong. Faced with the powerlessness of their role buttressed by a hardened and
unproductive culture, political leaders slide
into decline themselves, enriching themselves
as they go as compensation for having seen
the true nature of the beast.
Perhaps we are unable to face our own
reflection in much the same way as Wilde’s
Dorian Gray was unable to witness his
portrait, and to come to terms with the evil
represented there. So we look everywhere
else for our solutions, and instead createmore problems.
Yet one cannot escape the sense that the
problems of this country, and its opportunity
set, would be well prosecuted by a good
leader. The cynics among us may scoff, but
Trinidad and Tobago may yet be a great
nation, and we are certainly further along
than India or South Africa were when Gandhi
and Mandela rose to prominence. Even Pope
Francis has redefined the role of Church
leadership, changing very rapidly what was
until a few months ago thought to be virtuallyunchangeable. There is hope for us yet.
So what then is the prime quality of a leader,
and how do we get one who can lead us out
of the mire and into a more elevated space?
It is here that education rises to clear the
cerebral fog and rides, as they say, to the
rescue.
Education is far more than certification, a
point frequently misunderstood, with
disastrous effects, by employers and studentsalike. In its broadest sense, education is
intellectual, moral and social instruction and
this is the definitional latitude with which I
seek to cloak my thesis. That is to say that
the reason we have weak leadership is that
the quality of our education has fallendramatica l ly over the years as we
fundamentally misunderstood what education
is and what an educated man or woman must
be. Our education has focused on what a
person knows, and not on who they are.
Denominational schools seek to provide some
moral grounding at primary and secondary
level, however this is rapidly denuded at the
tertiary level. At government schools, which
are free of religious constraint, moral and
social instructions are bypassed far more
quickly. The upshot of this is generations of young un-rooted in a wider community of
values, whose commitment to the nationhood
project is tenuous at best.
This is not as simple a problem to resolve as
it is to articulate. We have spent years
emphasising that a person is ‘bright’ when
they pass their exams. Beyond the simple
childhood instruction that children receive
from parents – increasingly not to be assumed
– most of our young are on autopilot, receiving
little in the way of values-based coaching or
social development except through everydayexperience.
Proper education is of course the antidote,
but this involves a tough look at the society
by the society for the model is broken and
must be changed. One has only to look at
our leaders and their qualifications to see the
inverse correlation between the development
of our national character and what we think
education is. Our leaders have almost
invariably had very high levels of certification,
yet the tenor of our social relationships andthe quality of our life experiences appears to
have qualitatively declined.
22 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
Education andLeadership By Dr. Rolph Balgobin
I
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WELCOME TO WWW.CONTACT-TT.COM
In an effort to continuously improve our services to you and due to the overwhelmingresponse we have received for our quarterly business magazine, CONTACT, we have
launched a website that caters to the needs of both our readers and advertisers.
As the premier voice of business in Trinidad and Tobago, CONTACT provides a forum to
inform about current business issues nationally, regionally and internationally.
The magazine has a strong specialised thematic content, written and researched by respected
business leaders and writers. Because of the focus of CONTACT, the magazine has a wide
distribution and reaches key executives and leaders in the business community.
The website has many features to offer, including HTML and PDF compatibilities, archived
issues of the magazine, advertising rates, along with translation assistance.
People trained to think critically, but without
any moral or social anchor, display two
dangerous attributes frequently seen in ourleaders today. They are destructively critical
and play in unanticipated spaces. Engaging
in destructive criticism demolishes new ideas,
but replaces them with nothing. The upshot
is a society which does not, cannot move,
because the social and psychological costs
for innovators and change agents are simply
too high.
We all stand in a line of mediocrity, ready to
train our guns on whoever steps forward.
Eventually the best of us retreat into our ownspaces, jaded by the wanton misuse of power
conferred by trained intellect. The battle is
won by the certificated masses who shout
loudest.
Playing in the spaces is an even more
corrupting and insidious force operating in
our society, and this is almost exclusively the
province of the certificated. This is where
we play very close to the letter of the law, of
rules, of regulations, using the training
conferred by ‘education’ to say that what we
want to do is possible since it has not beenexpressly outlawed, whether we know it to
be good for the society or not. This use of
ju st ifyi ng argu men t fo r on e’ s pe rson al
advancement tears at the fabric of a young
society and makes us all vulnerable since we
are rapidly descending, with the education
system’s help, into a place where we are each
a republic and the notion of the common good
grows distant. This is not to say that we should
Feature 23
stop our people from studying. Far from it!
Rather, my proposition would be that we need
a far more expansive perspective on whateducation should be, and we should seek to
deliver such a holistic diet to our children, so
that we may one day have more whole leaders.
If we can confront ourselves positively, and
make the changes we know we must, Trinidad
and Tobago may become the light of this
hemisphere sooner than many of us think
possible.
Contact • Vol.14 No.1 2014
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n excerpt from Jim Rohn’s book
“The Treasury of Quotes”, defines
leadership this way, “The
challenge of leadership is to bestrong, but not rude. Be kind, but not weak.
Be bold, but not a bully. Be thoughtful, but
not lazy. Be humble but not timid. Be proud,
but not arrogant. Have humour, but without
folly.”
Trinidad and Tobago’s leadership has been
called into question on several occasions since
the country became independent more than
50 years ago. Most times the attacks on poor
leadership are aimed at the political
directorate, but there are in fact many other
levels of leadership that are wanting, including
lower level bureaucrats who run state
companies, while the private sector has not
proven to be immune from poor leadership
skills.
The worsening crime situation in Trinidad
and Tobago has called into question the
country’s leadership. The current scenario
shows that the leadership of the criminal
underworld, which includes the gangs and
drug lords, is much better organised than that
of the country’s leadership. Clearly there isa serious leadership crisis in the country.
What the public sees is that while the criminal
entities carry out with precision their assaults
on business and citizens and even children,
government leaders continue to thrash about
with flailing arms, making noises, but not
making any real difference.
The biggest challenge facing this government
and several previous administrations is the
issue of the abatement of crime and criminal
activity. It has been recognised that gettinga handle on crime in Trinidad and Tobago is
mainly a leadership issue, which to date has
not been attacked frontally.
The politicians make the noises necessary to
appease their various constituencies, while
the Police Service remains seriously divided
with dedicated, hard-working officers on oneside and rogues and lethargic ones on the
other. This combination of “ole talk”
politicians and a divided police service makes
fertile ground for the continuing escalation
of criminal activity.
Over the last four years, there have been four
Ministers of National Security and each one
promises to save the nation from the
criminals. It is possible to assume that
between 2010 and today there have four
different sets of strategies aimed at reducing
crime, each new Minister believing he has
the solution to this grave situation.
In 2007 Lee Iacoca, a formidable leader in
the United States auto industry, published a
book the title of which asked a poignant
question, “Where have all the leaders gone?”
This same question is being asked every day
in Trinidad and Tobago, but not in such loud
tones.
A look at today’s scenario: Both the
government and private sector leaders lament
the fact that the murder rate for the countryis intolerable. And they are right. So the
focus understandably, has been for years,
placed on that element of criminality.
They are all fully aware that the majority of
murders now being committed are related to
gangland activity – the fight for drug turfs
and valuable URP contracts - resulting in
revenge killings. One Minister of National
Security went so far as to tell the country the
number of gangs that operate in various areas
in the country. But nothing has been done tostop the killings. The remainder of the
murders are “passion” killings and family
disputes. Still, the focus remains on the
A
24 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
Crime and Leadership By Vernon Khelawan
gangland murders and even so, little or no
progress is being made in that area.
But has anybody looked at the recent upsurge
in bank heists, armoured car hijackings orlarge jewellry thefts? Within a month there
have been two multi-million dollar thefts,
resulting in one death. A security vehicle
(not bullet proofed) was hijacked, the courier
killed and the bandits made off with lots of
cash – reportedly in the millionnns - belonging
to several local banks and destined for
Tobago.
More recently, thieves, number unknown,
were able to break into a Bank Branch in
Sangre Grande and clean out the vault, which
contained millions in cash and even jewelry
belonging to customers lodged with the bank
for safe-keeping. If there were security guards
on duty they did not hear anything, nor did
the alarm system activate.
To date, there been no arrests in either of the
two attacks and both matters have been
surrounded by a deafening silence. No
statement from any of the leaders – the
security company, the Police Service, the
Bankers Association nor the political
directorate. The Bank(s) involved did not putout an official statement.
It begs other questions: Has any connection
been made with these two heists and the
recent drug busts, locally and abroad?
Someone has to pay for the cocaine and
marijuana that have been seized? Are these
glaring heists part of that scenario? These
are questions the country’s leaders have to
answer. Saying investigations are continuing
is just not good enough.
The current drive to eradicate or seriously
damage the supply lines of illegal drugs, both
from local sources and other Caribbean
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Contact • Vol.14 No.1 2014
Feature 25
islands has to be hurting somebody and as such there has to be
some kind of retaliation by the criminal element to keep their
money flowing.
Then there is the matter of money laundering. It happens in all
forms and fashion in this country and has been this way for many
years. The public hears very little about the instances when money
laundering activities are discovered, and that is where it ends. The
country is never privy to the results. As a matter of fact, there has
hardly ever been a conviction, if at all, for any money laundering
offence in this country.
Gun running is an activity that has been part of the underworld
agenda of Trinidad and Tobago for many years. It is no secret that
the small time bandits who use guns to commit robberies, rapeand home invasions, are not the people who bring in the guns.
Again, the leaders in the security services and the government,
ensures the lid on such activities remains tightly locked.
It is more convenient for persons in leadership positions to trade
statements on the viability or usefulness of a British-built OPV
as against a Chinese manufactured Long Range Vessel (LRV).
Keep the arguments going while the cocaine and guns keep flowing
in from Central America.
Millions have been spent on importing so-called experts to advise
leaders in the protective services how to get a handle on crime.
In other words if it can work in New York which accommodates
some 12 million people, it shouldn’t be too difficult to have success
in Trinidad and Tobago with a population of just over a million.
There have been dozens of crime plans. Every new National
Security minister has come up with crime plans that have all
failed to stem the murders and reaped little other rewards. Leaders
must resolve to work together with the citizens, starting with the
communities, if any progress is to be made in arresting the crime
spiral. Until a real effort is made in this direction, nothing will
happen in our fight against crime.
At the rank and file level, our leaders, both public and private,fail to connect solidly with citizens on so many issues – good and
bad – which would in the long run benefit the entire country. It
is time our leaders stop talking the talk and begin to walk the
walk.
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Tobago Tourism needsLeadership By Bertrand Bhikarry, Tobago Division
26 Feature
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here’s a gut feeling among our
entrepreneurs that tourism is Tobago’s
only shot at a global business.
However there seems to be a problem
transforming every effort made so far intosuccessful or sustainable enterprise. The failure
arguably, points to inadequacies of leadership
and longstanding mediocre management of the
island’s mainstay. It’s a view reflected by wary
onlookers too, whether foreign-based investor
types or simply potential visitors.
At first blush, a thriving tourism-derived
economy seems inevitable for Tobago,
especially compared to better-known but less-
endowed places like Barbados, St. Kitts or
Antigua. At the regional level Tobago’s natural
assets compare favourably to any of the islands
up the chain. Reefs are still pristine, surpassing
many offering of major Caribbean destinations
and the island’s biodiversity, especially its avian
life, are already acknowledged as world class.
And far from last, the culture of Tobago is as
potentially ripe and engaging as that of any
other community in the New World. So where
exactly did we take a wrong turn with tourism?
Carlos Dillon, a highly respected Tobagonian
with many years behind him on the tourism
frontline became aware of this destination’spromise more than half a century ago,
accompanying his father in the family’s tour
operation business. Today he still recalls his
father admonishing fellow guides – and tourists
as well – about the wisdom of preserving
Buccoo’s landmark ecosystem. Beyond his
desire to revere his deceased parent, Carlos
seems genuinely proud that someone way back
then kept an eye out for the communal good.
Asked if the present generation of reef users
have taken up stewardship for the reef in thesame vein as his dad, the ‘young’ Dillon replied
in the negative, asserting though that the current
crop of youth could benefit if better examples
were set for them by their leaders. Indeed he
may have inadvertently voiced the cure for
Tobago’s tourism - if only someone could
engineer it. Carlos himself is no neophyte tothe national scene of commerce and politics.
He maintains a belief that the State directorate
should act only as executive officers when they
tend to the business of Corporation Sole. Ever
concerned about matters at home he demands
that Tobago’s political structure should remain
apart from the discipline of its business. He
always speaks with reverence of the gift of
nature inherited by Tobagonians, always
advocating for communities to take leadership
roles to ensure said gift is held in trust for the
others who have yet to be born.
Based on knowledge gained from a stint with a
multi-national oil company in the early days of
the Galeota finds, Carlos opines the first
petrodollar windfall, coming as it did so quickly
after Independence in 1962, enabled a paradigm
of poor productivity. The easy money from
government instilled a sense of dependence upon
and saw to the cultivation of a narrow band of
skillsets for the energy industry and its various
offshoots. In essence he says, the tourism industry
in Tobago (and Trinidad too), had to take a
backseat to petroleum mining.
He asserts the direction, inadvertent though it
may have been, eventually disenfranchised an
entire generation of Tobagonians, many who
could have gone ahead and developed their own
‘business’ – tourism, if infrastructure or even
the political will, was there. Asked if the situation
has been addressed, he shook his head again as
if to get rid of an early evening mangrove
mosquito.
But Carlos Dillon isn’t the only one clamouringfor effective rollout of this island’s tourism. In
March of 2013 during a stakeholder consultation,
the Tobago Division of the Chamber identified
several outstanding voids in the island’s tourism
strategy hampering the potential for growth.
Tobago’s core product still needs to be finetuned but there appears to be nothing in the
public domain that can be availed to guide
investment in the tourism industry.
Chamber heads however concur however, that
there’s room for optimism should such a plan
be presented. It would potentially allow
everyone to engage in better management at
all levels. For example, taxi drivers would be
able to forecast growth, could buy newer cars
with greater confidence, could plan other
growth or even manage family life better. It is
logical that if everyone was working to a
common plan, similar type benefits would also
accrue to the farming sector, to the construction
companies and merchants as wel l .
Of course the airlines and hoteliers – the top
of the tourism food chain, would be able also
to contemplate plant and property expansion,
budget for advertising and generally cater to
all the things that goes with forecasting.
Unfortunately, it seems that Tourism has been
left virtually uncultivated.
Now, a detailed island vision, mission and
strategy should be held in plain sight for the
general population to see. It’s an omission that
demonstrates poor decision-making from both
the Trinidad side and the House of Assembly
in equally bad parts.
Until then, if someone was inclined to do
tourism related business it will be certainly be
difficult for them to over-ride their feelings that
any industry in Tobago will have a hard time
getting off the ground. And maybe, it cannot– at least not as long as the current style of
leadership remains the status quo.
T
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28 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
ou won’t last forever, even if you
think you’re indestructible. Your
business can continue without you,
e v e n i f y o u t h i n k y o u ’ r e
irreplaceable. Your legacy as a success or
failure doesn’t end with you, it continues onwith your successor and likely your business
does too.
There are many situations where a successor
is needed, and many ways to choose a
successor. There is also just the one way to
not choose one if succession planning hasn’t
been important to you, even though not
grooming a designated successor can lead to
the downfall of the entire business.
Some people want to leave on their own
accord. Others are pushed out. Some insistthat they want to die at their desks, and
unfortunately some do. Deciding on a
succession plan depends a lot on how open
you are to the idea that the business endures
and the world keeps spinning, with or without
you in it.
The basic steps involved in succession planning
are simply to evaluate your function, look at
people in your organisation who can do as
well as you (or half as well if you’re that
good), evaluate these people, choose a potential
successor or successors to develop, find the
gaps between what they know and what they
need to know to do your job, and groom them
for the position.
The most basic and highly successful form of
succession planning is simply human
procreation. The next generation takes over
from the first. If you have a family business
it’s natural for your children to be a part of it,
to have grown up in it and to be expected to
take over one day.
With family businesses questions arise with
succession planning in terms of which child
should take over, how do you fairly distribute
inheritances when one child works in the
family business and others do not, can children
achieve healthy separation from parents when
they work so closely together, can a family
rift cause a serious issue in the business or
vice versa, and can you maintain equitableemotional relationships with all the kids
instead of favouring the one working in the
company?
While owners of family businesses spend their
lives nurturing their business and their
children, it is sometimes difficult for them to
imagine that the kids might want no part of
the business. Some become natural successors,
some siblings squabble over who is in charge,
and some drive the company to failure either
because they feel a duty to do something theydon’t want to do, because they need to break
away from the parent-child relationship or
because they’re just terrible business people.
Many believe that it is best to allow the
children to follow their own passions, and
take time to develop their own identity separate
from the business until they feel the desire or
the comfort to come back home and take over.
It is not unusual for family businesses to look
outside the family for people to run or even
purchase the business when the business
owners want to retire. Sometimes the business
is a family legacy or sometimes it is just a
part of family history.
In large businesses succession planning or
succession development as it’s also popularly
referred to these days, is more of a formal
activity. It is an institutionalised process that
is not just about finding a replacement for a
CEO but about selecting and developing the
people in the next two layers of jobs below.
Succession development is more about the
pipeline of employees rather than just the one
being groomed to take over at the top.Indeed, the CEO hardly gets to choose his
successor anymore, more often the Board is
involved in the process to add objectivity to
the choice on behalf of the future success of
the company. The company’s focus in
succession planning is to develop the ‘bench
strength’ of the organisation, the substitutes
who would come into the game to replace
the starters when needed. Things can gowrong with succession planning of course;
it doesn’t always work out as planned.
There are leaders who refuse to leave,
transitions that take place too soon, attempted
power grabs by the chosen ones, choices of
a weaker successor to keep strong challengers
to your job at bay, dismal failure by the
successor, and crises that cause the former
leader to come back when the successor
doesn’t yet have the experience to handle the
situation.
There are leaders who don’t choose successors
and are simply blindsided by changing times,
generation gaps, and their own egos and
tunnel vision of success, or of course their
own demise. All of these can lead to the
demise of the business as well.
Planning for succession is something a lot of
business people always intend to get around
to but sometimes never do. However it is a
critical success factor in assessing the job
you’re doing for your organisation and
whether or not you truly have the company’s
best interest at heart.
A person’s legacy in business isn’t just about
their individual achievements, but also about
the preparations they have made to put the
business on the path with the greatest
possibility of success.
It is a short-sighted statement of self-
importance to think that the business couldn’t
survive without you since those boastsultimately becomes self-fulfilling prophecy.
Sustainable success has to last longer than
you do.
Y
Are you Irreplaceable? By George Deyal
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e was as scholarly as he was political,
commanding audiences' attention in
both spheres in equal measure.
The intellectual in Dr Eric Eustace
Williams drove his deep-seated ambition to
release this country from British colonial rule.Williams, who became this country's first Prime
Minister in 1956 and stayed there until his
death in 1981, saw politics as an powerful tool
to engineer change. His achievements were
nothing short of meteoric. Williams, a student
of Queen's Royal College, won an island
scholarship to Oxford University in the United
Kingdom, where in 1935 he earned first-class
honours for his Bachelor of Arts in history,
and was ranked in first place among University
of Oxford students graduating in history in
that year.
Williams documented in his autobiography,
“Inward Hunger” his experience with racism
while in the United Kingdom. For instance,
he recounts that in the period following his
graduation, "I was severely handicapped in
my research by my lack of money.... I was
turned down everywhere I tried ... and could
not ignore the racial factor involved".
He would go on to announce his intention to
enter politics in a famous speech in Woodford
Square, Port-of-Spain, which was surrounded
by the courts and the Red House. Herechristened the red-fenced-and-spiked park
The University of Woodford Square. He’d later
give a series of public lectures on world history,
Greek democracy and philosophy, the history
of slavery, and the history of the Caribbean to
large audiences drawn from every social class.
His name for the square has stuck to this day.
It's in the square’s Victorian-styled bandstand
that he launched the political party, the People's
National Movement (PNM), in 1955, and won
the 1956 general election. The PNM would goon to hold the reins of power for 30 consecutive
years. T&T celebrated its 50th Independence
anniversary in 2012, a fact that cannot be stated
without acknowledging that it was Dr Eric
Williams who led us to independence from
Britain in 1962.
In his famous speech observing that historical
occasion, he said: “Democracy means more,much more, than the right to vote, and one
vote for every man, and every woman of the
prescribed age. Democracy means recognition
of the rights of others…This is what I meant
when I gave the nation as its slogan for all
time, discipline, production, tolerance.”
Where Williams used his scholastic and
political achievements to rally a nation,
Basdeo Panday made his name in the labour
movement, fighting for the rights of T&T’s
sugar workers in the ear ly 1970s .
History tells us that Panday was educated at
Presentation College and studied law at
Lincoln’s Inn in the United Kingdom. He
also studied economics at the Univesity of
London. He returned home to join the
Workers and Farmers Party to represent sugar
workers’ rights for better pay and working
conditions.
In the early 1970s, sugar workers were among
the lowest paid in T&T, working under
conditions akin to slavery for the British-
owned Tate and Lyle Sugar Company. Under
Panday’s leadership, workers won a 300percent wage increase. Years later, many
former sugar workers had framed photos of
Panday above their front door, so revered
was he.
In March 1975 there was labour unrest when
the major unions led by Panday, George
Weekes and Raffique Shah, representing
sugar and oil workers, marched in San
Fernando and were met by brutal police
resistance. This became known as "Bloody
Tuesday". He spent two weeks at the GoldenGrove Prison for leading an illegal march
with trade unionists. On returning to Trinidad,
Panday entered politics and failed in his 1966
bid to run for Parliament as a candidate for
the Workers and Farmers Party. His most
prominent debut into local politics was as
early as 1973, when he forayed into the politics
of the Trinidad Islandwide Cane Farmers'
Association (TICFA). He faced oppositionfrom then leader of the Sanatan Dharma Maha
Sabha, Bhadase Sagan Maraj and the leader
of the Union, Rampartap Singh, who had
succeeded Maraj. These were the favourites
of the then Prime Minister, Eric Williams, for
he was concerned about the "left-wing
radicalisation" of the union membership.
It was in this context that Panday came to the
fore. Panday was able, through backdoor
negotiations with the then union leader of
TICFA, and subsequently with Eric Williams
concerning the wages and salaries of sugarcane
workers, to claim control over the union as
the undisputed leader of TICFA. In May 1973,
he became the president General of All
Trinidad Sugar and General Workers' Trade
Union.
Exploiting the fractural divisiveness that
existed within the then opposition of
the Democratic Labour Party, Panday formed
an alliance with other union members,
Weekes and Shah. The three formed
the United Labour Front, and in 1981–1986,he was the Opposition Leader.
He co-founded the National Alliance
(with ANR Robinson, political leader of
the Democratic Action Congress and Lloyd
Best of the Tapia House Group), to fight the
1981 elections, and later co-founded
the National Alliance for Reconstruction with
Robinson and Karl Hudson-Phillips. Following
a convincing electoral victory in 1986, he was
made Minister of External Affairs and
International Trade. In 1988, Panday, alongw i t h K e l v i n R a m n a t h , J o h n
Humphrey and Trevor Sudama, were expelled
from the party after a disagreement with
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Feature 31
Contact • Vol.14 No.1 2014
Robinson , c l a iming Robinson was
authoritarian. He founded the Club for Love,
Unity and Brotherhood (CLUB 88), whichbecame the United National Congress. In 1992
their candidates won more seats in that year's
election than the then NAR. On such a basis,
the members of what was to become the UNC,
argued this in Parliament to become the
Opposition. The party only won 13 of 36 seats
nationally. It improved this margin to 17 in
the 1995 general election. It could not form
the majority in Parliament to form the Cabinet,
so, with the support of the two seats held by
Robinson and the NAR, Panday was appointed
the country's first Indo-Trinidadian PrimeMinister. Robinson became President.
Wil l iams led T&T to independence .
Panday fought for sugar workers’ dignity.
Bhadase Sagan Maraj built a Hindu
organization through which illiterate Hindus
were educated. Maraj, who died in 1971, was
a politician, religious leader and businessman.
He founded the Sanatan Dharma M aha
Sabha in 1952, which grew into the
major Hindu organisation in T&T. Maraj,
born in the tiny village of Caroni, had a strong
desire to take his family out of the poverty,
deprivation and degradation that had been
their lot ever since his father stepped off anindentured labourers' boat. Before he could
help the Hindus, Maraj himself had to be
strong enough. He was a violent man who
used violent methods to achieve his wealth
and social status. Maraj earned his first million
dollars by digging sand for construction in
the Caroni River. It was quite a thing to see
this strapping young six-footer with a long
bamboo pole pushing his flat-bottomed boat
up the Caroni River. He was not yet 30. Soon
the young Maraj bought a truck and was in
the transport business. World War II and thearrival of the American armed forces to T&T
placed Maraj into the big league.
He was one of the biggest contractors on the
American naval base at Chaguaramas, and
when the order came for the Americans to pull
out their task force from this country, Maraj
was able to buy out large areas of the base
that were being deactivated. As a millionaire,
Maraj now had the means to fight for Hindus.
When he was elected to Parliament in 1950,
the Maha Sabha did not exist.Neither did
Hindu schools, and illiteracy among Hindus
was about 50 percent.
In early 1952, the Maha Sabha was formed
and was given permission to build and operate
their own schools. Maraj declared, "By
September, we will have six schools." Cynics
laughed, but Maraj kept his word. September
saw the establishment of six Hindu Schools.
H indu schools we re mushrooming
everywhere. To those who said Maraj was
building cowsheds which were unhealthy and
physically unfit for children to be educated,
he declared, "It is better to have a child receive
an education in a cowshed than none at all".
He was elected to the Legislative Council in
1950, founded the People's Democratic Party,
and later merged it into the Democratic Labour
Party, which he led between 1958 and 1960
(when he lost control of the party to Rudranath
Capildeo). Maraj continued to be active in
politics until his death, often opposing
Capildeo and other members of the DLP. After
Capildeo's Chaguanas seat was declared
vacant in 1967, Maraj won the seat in a by-
election boycotted by the DLP.
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32 Feature
ver the last 30 years the world has
seen one of the most significant
shifts in human history - the shift
f rom the indus t r i a l to the
information economy. Like the
shifts before it – from feudal to mercantilist,
and from mercantilist to industrial – this latest
shift has brought with it a sea change in terms
of access to knowledge and information, in
terms of what is valued as capital, how
economic activity is structured and has
impacted the basis of competition between
nations.
This global information and knowledge society
has been driven by the democratisation of the
internet and the proliferation of computers, the“Cloud” and mobile telephony. These
developments have profoundly changed how
we conduct almost every activity in our daily
social and business activities. Equally notable
has been the steady decrease in the cost of
computer hardware, mobile communication
devices and broadband connectivity, not only
for government and big business, but more
importantly for Small & Medium Enterprises
(SMEs) and individuals. The result has been
a paradigm shift in the way that communication
between entities (individuals, businesses,governments) occurs and in the manner in
which information is disseminated, accessed,
manipulated and consumed. This shift has
even a profound impact on social culture and
introduced a multitude of new terms to the
technology, management and business jargon,
both in the academic and casual usages.
However, many leaders of public and private
sector institutions, from middle management
to top level executives, are not fully aware of
the strategic opportunities that the current ICT
paradigm presents. New ICT-enabledframeworks allow for the re-thinking of the
b o r d e r s o f t h e o r g a n i z a t i o n , t h e
revolutionisation of business models (think
Kodak vs. Flickr – when last did you go to
a store to print a photo?) and the opportunity
to effect multiple simultaneous transactions
efficiently.
When persons in consequential leadership
positions do not possess a deep understanding
of the technology, or an ability to clearly
communica te how the t e chnology
developments can enable the achievement of
organizational goals or a national vision,
sustainable development is put at risk.
As a case in point, let us look at the issue of
natural disasters. The Caribbean knows well
the cost of natural disasters, and the years,
sometimes generations that it takes to recoverfully from an event (think of the volcano
eruption in Montserrat). Imagine the scale of
the issue should there be an “internet disaster”.
What systems would we start to try to put in
place at that time when, (for e.g.) an external
service provider – say Google or the Florida-
based Network Access Point (NAP of the
Americas) - denies service (due to say a
natural disaster in the US); and a Regional
Prime Minister is then unable to communicate
with his / her Attorney General?
If we as nations, put our children on ICT
learning platforms, but have no say into the
platform (i.e. no meaningful understanding
of the architecture of the internet on which
the platform is based, and further no
ownership stake at the state level of this basic
infrastructure) - then we court disaster. What
if the platform, through no fault or action of
ours becomes unavailable? How do we begin
at that point to think about starting to find a
solution or an alternative?
ICT managers do not believe it within theirpurview to make those kinds of decisions.
Disaster professionals do not feel they know
enough about the strategic ICTs matters to
strongly opine. The vicissitudes of the political
process and generally short timeframe in office
has lead politically motivated leaders to shy
away from taking decisions which have long
term implications or impacts which cannot be
seen within the political t imeframe.
And so we collectively agree that no one is
going to decide; to lead. In so doing, we
collectively make a very definitive decision
to court disaster. This cycle must be broken.
The time is now, while we have not yet had
such eventualities to face, for business and
national leaders to really think deeply about
the priorities for the current and future
development of our economies and about thecompetencies and assets that we must nurture
as a people. We must be led by leaders who
have applied themselves to understanding the
times and can proactively lead our captains
of industry and the state sector to think about…
“what if”? We must begin to understand what
are the costs of action and the consequences
of in-action. Leaders must demand that we
strategize a proactive response and eventually
build capacity to turn these threats into
opportunities for growth in the national and
Regional interest.
This requirement is squarely in the lap of
leaders, because such issues are not ICT
problems. They are not challenges only for
the disaster risk management professionals.
These are sustainable development issues
which require a bold and informed kind of
leadership to squarely address.
Business Sustainability
We must recognize too that transnational
undersea fiber cables represent market access
highways which make it as easy for a domesticconsumer to purchase product from a North
American or UK firm as it is for that same
consumer to purchase product from the
O
Leading in theInformation Age
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
By Atiba Phillips, Principal Consultant, INFOCOMM Technologies Ltd.
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Feature 33
Contact • Vol.14 No.1 2014
physical retail outlet around the corner. This
means that there is a leak of financial resources
out of our economies, particularly to firmswho do not support our financial system
through taxation, corporate social responsibility
(CSR) initiatives or employment.
Domestic businesses, on-the other hand, have
not (by and large) taken up the internet
challenge to make their goods and services
available on-line. This places the domestic
private sector at a significant disadvantage in
the global competitive landscape and skews
the benefits of technology development to
extra-Regional, more established, non-domestic players.
The Regional Mandate
The Region needs to introspect and determine,
from an informed state, what position and role
will technical connectivity of its islands and
economies play in the vision it has for itself
mo v i n g f o r w a r d . W h a t r o l e w i l linterconnectivity play in facilitating functional
CARICOM integration? What role will it
play in helping islands coordinate relief efforts
post natural disasters? What role is there for
technology and communication connectivity
in enhancing intra-regional trade? What role
will it play in helping to promote Caribbean
cultural products (music, dance, literature and
design) abroad?
Fully understanding the impact of the global
change from the industrial society to theinformation society will require leaders to
take the time to learn of the implications,
opportunities and threats. It will require
dedicated State ICT institutions that have
greater permanence and are less subject to
the political vicissitudes of the day. It will
also require a concerted and collaborative
effort among telecommunications companies,banks, civil society (including international
groups such as ICANN), traditional businesses
as well as governments to make the change.
Innovative startups which bring to bear
customized applications and platforms which
encourage intra-Regional exchange also have
the potential to make a significant contribution.
Finally this will take a significant dose of
political will. It will require at least one nation
in the Region to lead the way and define andimplement pro-ICT policies at the business
and state levels which the other nations can
follow.
Leaders wanted.
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34 Feature
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
What every business person shouldknow
• The Planning and Facilitation of
Development Bill 2013
A Special Select Committee has been
appointed by the Senate of the Parliament
of Trinidad and Tobago to consider and
report on a Bill entitled: “An Act relating
to the planning and development of land
and to repeal and replace the Town andCountry Planning Act, Chap. 35:01”.
The Bill proposes to, inter alia, repeal and
replace the Town and Country Planning
Act, Chap. 35:01, to establish a new system
for the preparation and approval of
development plans, and a new system for
obtaining planning and development
approvals.
• Trade and Investment Convention 2014
The Trade & Investment Convention (TIC)
is a Business-to-Business Forum which will
take place at the Centre of Excellence in
Macoya, Trinidad over July 2-5, 2014. The
theme of this year’s TIC is “Creating
Opportunities, Driving Growth” and will
focus on this country’s innovative and robust
manufacturing sector.
TIC 2014 is hosted by The Trinidad and
Tobago Manufacturers’ Association and is
sponsored by the Ministry of Trade,
I n d u s t r y a n d I n v e s t m e n t ,
Telecommunications Services of Trinidad
& Tobago and First Citizens. The
c o n v e n t i o n w i l l b r i n g t o g e t h e r
manufacturers, service providers, buyers,
distributors, financial institutions, investors
and regulatory agencies responsible fortrade.
For further information please contact the
TIC Secretariat at 1-868-675-8862.
Alternatively you may contact the
Secretariat via [email protected] or
• Expo Jamaica 2014
JAMPRO, the Government of Jamaica’s
trade and investment promotion agency,
in collaboration with the Jamaica
Manufacturers’ Association (JMA) and
the Jamaica Exporters’ Association (JEA)
is visitors to Expo Jamaica April 3 –6,
2014 at the National Arena, Kingston.
Two hundred Jamaican companies,
showcasing over 2000 products will be
represented, encompassing the product
categories: Food and Beverage, Chemicals,
Cosmetics, Pharmaceuticals, Electronics,
Electrical & Automotive, Fashion,
Furniture and Bedding, Information,
Technology and Communication, Art and
Craft, Jewellery, Minerals and Metal,
Printing, Packaging and Labelling, Textile
and Apparel along with Financial and
Business Services.
Buyers from all countries are invited to
participate and registration is free to them.
All buyers will be facilitated by JAMPRO
in the Buyer Hosting Programme.
Registration and further details on Expo
Jamaica are available on the expo website
www.expojamaica.com.jm, you may also
follow on twitter at www.twitter.com/
expojamaica , become a fan on facebook
at ww w.facebook.com/expojamaica or
c o n n e c t t h r o u g h L i n k e d I n a t
http://www.linkedin.com/company/3214
325.
Should there be any queries you may
contact JAMPRO’s Buyer Recruitment
Coordinator, Ms. Janene Hibbert at
[email protected] or tel . number
(876) 978-7755 ext. 2067.
An Approved Mediation Agency registered with the Mediation Board of Trinidad & Tobago
For more information contact: THE DISPUTE RESOLUTION CENTRE, Ground Floor,Trinidad and Tobago Chamber of Industry and Commerce Building, Columbus Circle, Westmoorings.
Tel: (868) 632 4051 or 637 6966 Fax: (868) 632 4046 or 637 7425 E-mail: [email protected]
SERVING THE CARIBBEAN
The P ro vi de r o f C ho i ce fo r Pro fe s s io n a l M e di a tio n & A rbi tra tio n Se rvi ce s :Corporate, Commercial, Construction, Engineering, Medical Negligence,
Personal Injury, Intellectual Property, Human& Industrial Relations,Insurance, Debt Recovery, Sport, Land, Estate & Family Business Disputes
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Feature 35
Contact • Vol.14 No.1 2014
ocated at 12 Queens Park West, Port
of Spain, the Boissiere House was
the first Grand City Home on the
western edge of “Paradise Park”
(Queens P ark Savannah) was built during the
time of the Arts and Crafts Movement in
Architecture. The building also has Victorian
traditional detailing, an abundance of intricate
fretwork and a unique roofline of gables,
turrets and dormers. It is this lace-like
detailing that has lead to it being affectionately
known as “The Gingerbread house”. Because
of this mix of styles and influences the
building represents architecture that is truly
Trinidadian, reflecting our unique mixed
heritage. It holds both architectural and
historic value for all Trinidadians and
Tobagonians and is considered an important
Cultural Heritage site.
The House was constructed in 1904 and was
designed for Charles Ernest Boissiere by
Architect Edward Bowen who was a close
friend of the family. Charles was a descendent
of the De Boissiere family and a prominent
businessman.
The house was recently purchased by Junior
Sammy and his family. It is being sensitively
rehabilitated with no change to the original
design of the House.
LThe Boissiere House
Courtesy Citizens for Conservation
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Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
Finance & Economy36
very investor is unique, often facing
varied circumstances and financial
situations. Even with such a high
degree of individuality, we all
exhibit some collection of characteristics that
make us common to each other. In this way,
investors typically fall into one of three broad
risk/return profiles – Conservative, Moderate
or Aggressive. This article takes the middle
ground, so to speak, focusing on the Moderateinvestor and a portfolio mix well-suited for
this investor type.
In brief, we can define different investor types
as follows:
The Conservative/Risk-Averse Investor
This investor’s main investment objective is
preservation of capital and generation of
income, with limited focus on capital
appreciation.
The Moderate Investor/ Risk-Neutral
Investor
This investor is prepared to generate moderate
returns with a reasonable level of risk,
focusing more on capital appreciation but
also income generation.
The Aggressive Investor/ Risk-Tolerant
This investor is willing to take a high level
of risk. The focus for this investor class is
almost exclusively capital appreciation, with
the willingness to take concentrated portfolio
positions to achieve this objective.
When choosing how to invest, you should
always consider five (5) factors, namely your
investment objectives, investing time horizon,
tolerance for risk, personal investment
experience and overall financial situation.
Having taken all of this into account, you
should now be in a better position to determine
the types of investments best suited for your
specific goals and objectives.
Profi le of the Moderate InvestorHaving described broadly the investment
objectives of the Moderate investor above,
we look at the other factors behind this type
of portfolio allocation. The time horizon for
this investor varies, but generally falls within
a range of 10 to 20 years. A longer investing
time span allows the investor and his portfolio
to bear higher levels of capital fluctuation,
with there being more ‘recovery time’ for
the portfolio’s investments.
The tolerance for risk is higher than theConservative investor. For example, the
Moderate investor may be comfortable with
a 10% short-term drop in the value of his
assets, knowing that the investment time
horizon is sufficiently long for potential
recovery. Personal investment experience
determines which types of asset classes the
client may be comfortable with holding in
his portfolio.
Less experience in investing typically leads
clients to be comfortable with more popular
classes of assets such as equities and bonds,
whereas more sophisticated investors are
willing to include commodity and alternative
investments in their portfolios. The moderate
investor tends to stick more closely to equities
and bonds, with a higher allocation toward
equities.
Finally, the overall financial situation of the
moderate investor is also quite varied. One
common theme across all moderate investors
however, is that their investment portfolios
can be left invested for a reasonably longperiod with generally predictable cash flows
and without significant capital withdrawals.
In other words, the moderate investor does
not rely exclusively on the investment
portfolio for meeting living expenses and
other financial commitment.
If you fit this profile, read on…
The Moderate Portfolio
As part of our investment themes for 2014,
we proposed the following guidelines as seenin Table 1 given local market conditions and
the international outlook.
We present our perspective on what a ‘typical’asset allocation for a moderate portfolio could
look like in Exhibit 1. This allocation is
appropriate for investors willing to accept
modest risk to gain higher long-term returns.
The asset allocation in the moderate portfolio
reflects a tempered risk appetite for the reasons
mentioned earlier. The suggested portfolio
mix for the moderate investor typically
maintains a balanced asset allocation to
preserve capital while generating long-term
capital appreciation. In this portfolio, 45% is
allocated to bonds, 50% to equities and 5%
in cash. The fixed income investments offer
a predictable investment stream while
preserving capital. For the equities allocation,
the investor can take on more risk by investingin growth stocks to benefit from both dividend
income and capital appreciation.
Exposure to USD will assist in protecting
against depreciation of the TTD and help to
generate higher returns as yields on the local
market remain depressed. As seen in the
moderate portfolio, USD investments speak
to 50% of the portfolio. A model portfolio
was constructed to reflect the returns an
investor would experience if invested in a
moderate portfolio. This was based on keylocal and international indices which were
selected based on meeting the specific
E
Right Fit for the Moderate Investor
TABLE 12014: Bourse’s Themes for the Trinidad
and Tobago Investor
1. Target Positive Inflation Adjusted Returns2. Lengthen your Investment Horizon3. Diversify across Currencies4. Diversify across Asset Classes
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Finance & Economy 37
performance, volatility and correlation
objec t ive s of a mode ra te inves tor .
Based on the returns of indices selected, if TT$100,000 was invested at the start of 2009,
those funds would have grown by 61.8% by
the end of 2013 to reach a total of $161,839.94.
Clearly, given local market conditions, it makes
eminent sense to expand your investment time
horizons to reap beneficial returns as seen in
Exhibit 2.
CHALLENGES
Investors may not have the time and/or the
necessary knowledge to manage their
investment portfolio efficiently and effectively.
One of the main challenges to realising your
portfolio is access to currency and stock
selection. When looking for someone to assist,look for a reputable and long standing
investment house such as Bourse, who will be
able to execute on the local, regional and
interna t ional f ronts on your behalf .
As illustrated above, the model portfolio would
have outperformed any savings account or
fixed income product available over the time
period. It is worthwhile noting that results
typically vary in uncertain investing
environments. However, Moderate investor’s
investment time horizon is usually sufficiently
long to navigate periods of unfavourable
investment cycles. The key to a successful
portfolio, then, is asset allocation, security
selection and diversification.
For more information on these and other
investment themes, please contact Bourse
Securities Limited, at 628-9100, email us at
[email protected] or visit us at
any one of our three offices located in Port-
of-Spain, Chaguanas and San Fernando.
Investors can also visit our website at
www.bourseinv estment.com or Bourse
Secur i t ies Limited Facebook page .
This document has been prepared by Bourse
Securities Limited, (“Bourse”), for information
purposes only. Any trade in securitiesrecommended herein is done subject to the
fact that Bourse, its subsidiaries and/or
Contact • Vol.14 No.1 2014
affiliates have or may have specific or potential
conflicts of interest in respect of the security
or the issuer of the security, including thosearising from (i) trading or dealing in certain
securities and acting as an investment advisor;
(ii) holding of securities of the issuer as
beneficial owner; (iii) having benefitted,
benefitting or to benefit from compensation
arrangements; (iv) acting as underwriter in
any distribution of securities of the issuer in
the three years immediately preceding this
document; or (v) having direct or indirect
financial or other interest in the security or
the issuer of the security. Investors are advised
accordingly. Neither Bourse nor any of itssubsidiaries, affiliates directors, officers,
employees, representatives or agents, accepts
any liability whatsoever for any direct, indirect
or consequential losses arising from the use
of this document or its contents or reliance
on the information contained herein. Bourse
does not guarantee the accuracy or
completeness of the information in this
document, which may have been obtained
from or is based upon trade and statistical
services or other third party sources. The
information in this document is not intendedto predict actual results and no assurances are
given with respect thereto.
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40 Finance & Economy
Economic and Financial StatisticsTrinidad and TobagoTable 1: Real GDP Growth Rates
INDICATOR Year on Year Per cent Change
QIII- 13p QII- 13 QI-13 QIV-12 QIII-12 QII-12
TOTAL -0.5 2.3 2.3 1.1 1.6 -2.8
Energy GDP -4.1 1.8 0.5 0.0 0.6 -7.3
Petrochemicals -8.0 -9.3 -2.6 -7.5 -6.4 -5.3
Other Petroleum -3.6 3.3 0.9 0.9 1.5 -7.5
Non Energy GDP 1.9 2.6 3.6 1.9 2.3 0.6
Construction 3.0 3.5 3.0 2.3 1.3 -3.5
Manufacturing -0.0 4.6 2.9 0.7 0.9 -4.2
Distribution 1.5 2.2 0.5 4.6 2.0 2.1
Agriculture 1.9 2.0 3.5 1.9 1.1 -9.4
Source: Summary of Economic Indicators September 2013, Central Bank of Trinidad and Tobago P: Preliminary Estimates
Table 2:Labour Market
Percent Change From
Labour Force
(‘000s of persons) Latest Period Latest Value Previous Quarter Previous 6 months Previous Year
Non Institutional Population QIII-12 1,017.9 0.3 0.8 1.1
Labour Force QIII-12 631.5 0.7 1.3 3.6
Employment QIII-12 600.9 0.7 1.9 4.0
Petroleum QIII-12 20.9 0.0 -4.6 2.0
Manufacturing QIII-12 50.2 8.4 7.7 2.7
Agriculture QIII-12 23.9 22.6 7.7 11.7
Construction QIII-12 99.0 -1.6 -0.5 0.6
Services QIII-12 405.1 -0.5 1.6 4.5
Source: Summary of Economic Indicators September 2013, Central Bank of Trinidad and Tobago
Real GDP Year-on-Year Per cent Change
QIII-13 QII-13 QI-13 QIV-12 QIII-12 QII-12
Caribbean
Barbados ND -0.7 -0.4 -0.2 -0.8 -1.3
Jamaica ND -0.1 -1.3 -1.2 -0.3 -0.1
Source: Central Bank of Trinidad and Tobago, Central Bank of Barbados, Statistical Institute of Jamaica
Regional Indicators
Year-on-Year Per cent Change
QIII-13 QII-13 QI-13 QIV-12 QIII-12 QII-12Brazil 2.2 3.3 1.8 1 .8 0.9 0.6
India 4.8 4.4 4.8 4 .5 5.3 5.5
China 7.8 7.5 7.7 7.9 7.4 7.6
Sourced from Bloomberg by Central Bank of Trinidad and Tobago
International Indicators
Table 2: 2013 Index of Economic Freedom World Rankings
WORLD RANK COUNTRY OVERALL SCORE PROPERTY RIGHTS FREEDOM FROM GOVERNMENT BUSINESS INVESTMENT
CORRUPTION SPENDING FREEDOM FREEDOM
1 Hong Kong 89.3 90.0 84.0 88.9 98.9 90.0
2 Singapore 88.0 90.0 92.0 91.3 97.1 75.0
3 Australia 82.6 90.0 88.0 62.8 95.5 80.0
4 New Zealand 81.4 95.0 95.0 33.2 99.9 80.0
5 Switzerland 81.0 90.0 88.0 63.8 75.8 80.0
6 Canada 79.4 90.0 87.0 44.8 91.7 75.0
7 Chile 79.0 90.0 72.0 83.7 70.5 85.0
8 Mauritius 76.9 70.0 51.0 81.9 78.2 90.0
9 Denmark 76.1 90.0 94.0 5.9 98.4 85.0
10 United States 76.0 85.0 71.0 47.8 90.5 70.0
Source - Index of Economic Freedom www.heritage.org
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
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The Chamber's " CONTACT with theChamber" radio series is a five minute programme which airs every Tuesday at 7:25a.m. on the I95.5FM morning show. This programme is voiced by the CEO of theChamber, Catherine Kumar and is one of themeans by which the Chamber communicateswith members and the public at large. Theseries focuses on business-oriented subjects,social responsibility and other issues affectingour country.
The Chamber wishes to thank the most recent sponsors of its programme which have madeit possible for us to continue expressing our
The Chamber’s “CONTACT with the Chamber” radio series
views on matters affecting our community.They are: Pharmaco Limited for January
and February, and Co lumbus Business
Solutions for March 2014.
We also open our doors to all membersinterested in coming on board as short-termsponsors of “CONTACT with the Chamber”, for packages of one, two or three months.Sponsorship is at a cost of TT $900.00 per programm e. Your organiza tion wi ll becredited on I95.5FM and recognized throughother communications produced by theChamber.
For more information on sponsorship and branding opportunities please contact: Malika Rouff, Members Com munications and PROfficer, Trinidad and Tobago Chamber of Industry and Commerce Columbus CircleWestmoorings P.O Box 499 Port of Spain.
Tel: (868) 637-6966 Ext. 289Fax: (868) 637-7425Email: [email protected] Website: www.chamber.org.tt
42
Economic OutlookInflation
Core inflation reduced from 2.9 per cent in September to 1.9 per
cent in October 2013 and is expected to remain stable for the
rest of the year. Food inflation rose slightly to 3.7 per cent in
October 2013 from 3.0 per cent in September 2013. In the twelve
months to October 2013, headline inflation decelerated to 2.7
per cent from 3.0 per cent in September and 5.1 per cent in
August 2013.
Monetary Policy
Liquidity levels in the banking system remain high and business
lending contracted for the tenth consecutive month in September
2013. The Central Bank continues to maintain the “Repo” rate
at 2.75 percent.
Consumer lending increased by almost 6.0 per cent in September
2013, slightly lower than the 6.3 per cent growth posted in the
previous month but up from 2.3 per cent at the end of 2012.
Finance & Economy
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
Business lending, fell by 3.7% in September 2013 compared
with a decline of 5.8 per cent in August 2013 and growth of 1.0
per cent a year earlier. A sectoral examination of commercial
banks’ business loans showed contractions in lending to the
finance, manufacturing and petroleum sectors.
Energy Sector Performance
Large scale maintenance activity in the natural gas and downstream
industries in September resulted in a sharp contraction of just
over 4.0 per cent (year-on-year) in energy sector activity in the
third quarter of 2013. The fall-off in natural gas production
impacted the entire energy sector, with the production and
exploration, and refining sub-industries contracting by 5.0 per
cent and 2.3 per cent, respectively. With the majority of the
maintenance work completed production in the energy sector is
expected to return to more normal levels in 2014.
Source: Central Bank of Trinidad and Tobago
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Contact • Vol.14 No.1 2014
Finance & Economy 43
total volume traded or 15,933,570 shares
changing hands. Next was Sagicor Financial
Corporation (SFC) which accounted for 11.41
per cent of all trades with 11,184,882 shares
traded.
On the TTD Mutual Fund Market, a notable
24,326,842 CLICO Investment Fund (CIF)
sha re s t r aded in YE13 va lued a t
$531,482,831.40. The share price closed
YE13 at $21.99. In addition, 109,215Praetorian Property Mutual Fund (PPMF)
shares traded with a value of $399,275.90.
PPMF’s share price declined 22.83 per cent
or $1.05 in YE13 to close at $3.55.
The top gainer for YE13 was First Citizens
Bank Limited (FIRST), up a noteworthy
82.95 per cent or $18.25 to close at $40.25.
The second major advance was National
Flour Mills Limited (NFM), rising a
commendable 58.33 per cent or $0.35 to
$0.95. TCL was next, registering a 47.65 percent gain or $0.71 to end the year at $2.20.
For YE13, Scotia Investments Jamaica
Limited (SIJL) led the declines, down 34.78per cent or $0.80 to $1.50. This was followed
by L.J. Williams ‘B’ Limited (LJWB) with
a decline of 26.97 per cent or $0.24 to close
at $0.65. The third major decline was Guardian
Holdings Limited (GHL), which fell 24.32
per cent or $4.50 to $14.00.
Dividend Payments
Highlights for the Fourth Quarter of 2013
December 2013
• Sagicor Financial Corporation (“Sagicor”
or “the Company”) announced that the
Company received approval from the
regulatory authorities in the United
Kingdom and the Cayman Islands to sell
Sagicor Europe Limited (''SEL'') and its
subsidiaries, which include Sagicor at
Lloyd’s Limited (SAL), to a wholly-owned
subsidiary of AmTrust Financial Services,
Inc. SAL is the managing agent of Lloyd’s
property/casualty insurance syndicate 1206,with stamp capacity of £200 million, and
life insurance syndicate 44, with stamp
capacity of £7 million. SEL is a Cayman
Islands-domiciled holding company, and
the sale also includes a reinsurance entity
and two Lloyd's corporate members. The
transaction will provide cash proceeds of
£86 million to Sagicor, which consists of
£56 million purchase price and the release
of £30 million, which supported a Letter
of Credit.
• Mr. Arthur Lok Jack, Group Chairman of Guardian Holdings Limited (GHL)
confirmed that it has voluntarily applied to
the Jamaica Stock Exchange (JSE) to have
Year end 2013 review
Local Market Summary
The local equity market for the year ended
December 31, 2013 (YE13) saw both the
Composite and All Trinidad and Tobago
Indices post double digit gains while the Cross
Listed Index closed in negative territory. The
Composite Index increased 11.27 per cent or
120.07 points to end the year at 1,185.05, the
All Trinidad and Tobago Index advanced
17.67 per cent or 299.45 points to 1,993.72
while the Cross Listed Index closed YE13 at49.43, falling 12.25 per cent or 6.90 points.
In the Fourth Quarter alone (Q413), the
Composite Index and All Trinidad and Tobago
Index rose 3.62 per cent and 5.01 per cent
respectively and the Cross Listed Index lost
2.83 per cent. Overall for 2013, there were
17 stocks advancing and 10 declining.
There was an outstanding increase in volumes
traded on the First Tier Market for YE13. A
total of 97,984,389 shares crossed the floor
of the exchange in 2013 compared to
50,677,836 shares in 2012. This represented
a notable increase of 93.35 per cent. Q413 onQ412, market activity more than doubled, up
a significant 118.71 per cent from 11,106,179
shares (Q412) to 24,290,021 shares (Q413).
When compared to the previous quarter
(Q313), volumes traded declined 26.73 per
cent from 33,149,828 shares. The value of
shares traded increased 48.04 per cent from
$ 7 4 6 , 6 0 4 , 4 0 1 .6 8 i n Y E 1 2 t o
$1,105,243,367.06 in YE13.
Trinidad Cement Limited (TCL) was the
volume leader with 28.89 per cent of themarket or 28,307,308 shares traded. This was
followed by Jamaica Money Market Brokers
Limited (JMMB) with 16.26 per cent of the
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Finance & Economy44
its shares delisted from the JSE pursuant to
Rule 411B. The JSE in turn has approved
GHL’s request. The action by GHL wasreached after it undertook a thorough
analysis of the costs and benefits of
maintaining its dual listing on the Trinidad
and Tobago Stock Exchange (TTSE) and
the JSE. This analysis revealed that, trading
activity on the JSE represents less than 1.5%
of the overall trading activity in GHL shares.
As a result of this voluntary move, GHL
closed its register on December 24, 2013
and its shares were delisted on December
31, 2013. Thereafter, Jamaican investors
can continue to trade GHL shares throughthe Trinidad and Tobago Stock Exchange,
where its shares will trade as normal.
• FirstCaribbean International Bank Limited
informed the Stock Exchange that on
December 13, 2013, the Board of Directors
appointed independent director Mr. David
Ritch OBE, JP as Chairman of the Board.
Mr. Ritch has been a director since 2002.
• Mr. Arthur Lok Jack, Chairman, Guardian
Holdings Limited (GHL) announced the
promotion of Mr. Ravi Tewari to the position
of Group Chief Executive Officer effective
January 1, 2014. He will replace Mr. Jeffery
Mack who retired on December 31, 2013.
October 2013
• 55,817,101 Fortress Caribbean Property
Fund Units (CPF) were de-listed from the
Stock Exchange on Monday October 28,
2013. The de-listing order was granted
pursuant to an application for de-listing
made by the Exchange subsequent to the
restructuring of CPF which was approved
by its unit holders at a special meeting held
on September 26, 2013.• Jamaica Money Market Brokers Limited
informed the Stock Exchange that Jamaica
Money Market Brokers Limited through
Jamaica Money Market Brokers (Trinidad
and Tobago) Limited (their Trinidadian
holding company) has obtained 100%
ownership of Intercommercial Bank Limited
and Intercommercial Trust & Merchant Bank
Limited (IBL Group), having concluded the
transaction to acquire the remaining 50%
shareholding in those entities on October 3,
2013; making it JMMB’s very firstcommercial bank. JMMB acquired its initial
50% holding in IBL, in 2005.
Fixed Income Market Summary
According to the January 2014 Monetary
Policy Announcement released by the CentralBank of Trinidad and Tobago (CBTT),
Headline Inflation, on a year on year basis,
accelerated to 5.60 per cent in December
2013, up from 4.40 per cent in November
2013. Core inflation, which excludes the
impact of food prices, remained unchanged
at 2.00 per cent in December 2013.
In December 2013, the yield on the 1-year
Open Market Operations (OMOs) rose
minimally to 0.45 per cent from 0.44 per cent
in November. The Central Bank hasmaintained the Repo Rate, the rate at which
it lends to commercial banks, at 2.75 per cent.
Key Rates
Jamaica Market Summary
In Jamaica, the major benchmark, the JSE
Market Index, declined 11,467.67 points or
14.22 per cent to close 2013 at 80,633.55.
A total of 1,388,664,255 shares traded on the
Jamaica Stock Exchange in 2013, a decline of
2.99 per cent when compared to the1,431,444,731 shares traded in the prior year.
However, Q413 on Q412, trading activity was
up 82.22 per cent from 232,776,057 shares in
Q412 to 424,159,488 shares in Q413.
Comparing Q413 on Q313, the volume of
shares traded increased 34.15 per cent from
316,174,070 shares in Q313. The value of
shares traded for the year under review totalled
J$14,208,550,949.22, a decline of 22.34 per
cent from 2012’s total of J$18,295,157,465.46.
The volume leader was LIME with
211,053,549 shares traded or 15.20 per centof the market. Caribbean Cement Company
Limited (CCC) was the major advance for the
year, up 250.00 per cent or J$2.50 to J$3.50
followed by Hardware & Lumber (HL), which
saw an increase of 79.41 per cent or J$2.70 to
J$6.10. Next was Ciboney Group Limited
(CBNY), advancing 66.67 per cent or J$0.02
to end the year at J$0.05. The major decline
for the year was Radio Jamaica Limited (RJR),
which fell 34.67 per cent or J$0.69 to J$1.30.
Seprod Limited (SEP) was next in line down
32.26 per cent or J$5.00 to J$10.50. Following
was Berger Paints Limited (BRG), which
registered a 31.64 per cent drop or J$0.81 to
J$1.75.
Energy Prices
Global Market Indices
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Energy Update46
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
ill 2014 be “one of the busiest
for the energy sector in over
30 years?”
That's what Energy and Energy Affairs
Minister, Kevin Christian Ramnarine, claims
but his words will only bear fruit if all the
initiatives that should be undertaken actually
come to pass.
That would, for example, include the 14
exploration wells which the minister says are
expected to be drilled by the eight rigs that
were operating in Trinidad and Tobago waters
at the start of the year. He did not mention it
but other rigs are assumed to be active on
land as well, with state-owned integrated oilcompany, Petrotrin, for one, supposed to be
launching its own exploratory effort based on
the results of its 312 sq km 3D seismic shot
in 2011.
Though no drilling will commence this year,
the award of the three large land blocks offered
by the Ministry in 2013, should help to re-
focus attention on Trinidad's onshore province,
likely to be the main contributor, along with
Trinmar in the Gulf of Paria, in helping reverse
the calamitous decline in crude oil productionover the last 35 years.
In the short-to-medium term, any production
reversal will require more development
drilling, since exploratory wells, if successful,
only start to yield oil several years thereafter.
Judging by the word from Petrotrin and the
host of individual operators known as the
Independents, scores of such wells should be
sunk during the course of 2014.
What the effect on overall crude output willbe is unpredictable. Suffice it to say that oil
production has been stubbornly resistant to
any increase, despite Ramnarine having made
hired in 2011 to update the country's proven,
probable and possible reserves, as the Ryder
Scott Company does every year with gas
reserves. My understanding is that the Ministrydid not consider its report comprehensive
enough and Netherland Sewell was asked to
go back and revise it. That revision must be
completed, and presented to the public, this
year.
The “asset integrity” work on offshore gas
platforms that has affected production over
the last three years, is now said to be
completed and Ramnarine has predicted that
2014 “is expected to be the best year for
natural gas production since 2010,” when it
averaged 4,319 million cubic feet a day(mmcfd).
bpTT, the main culprit in the gas shortfall
will be making amends in 2014 with a major
contribution from its very productive
Savonette platform, which will be capable of
delivering 900 mmcfd once its well 7 is
completed.
Ramnarine wants crude oil output to recover
as quickly as it can, not only because it means
that the Petrotrin refinery will be able toreceive more lower-cost domestic input but
because the tax take from crude is higher than
that from gas.
“From a country perspective,” he says, “we
calculate at the Ministry that for every 10,000
b/d increase in oil production, we will be able
to give to the Minister of Finance anywhere
from TT $1.5-2 billion, which is even a
conservative estimate because its based on
an oil price of US $80 a barrel.” But the
Minister recognises the crucial developmentbenefit of natural gas, which has underpinned
the country's highly-successful gas-based
downstream heavy industrial programme over
this his priority since his accession to office
in 2011. Last available statistics show that
average crude oil yield was 67,660 b/d in 2013
compared with 69,062 b/d in 2012. (The restof liquids output is made up of condensate,
the light oil that comes with the delivery of
rich gas).
Analysts are well aware that, though oil
production has been declining, this does not
mean there is less oil to be found. On the
contrary, Trinidad (if not Tobago) is full of
crude resources, in the form of “left-behind”
oil in existing reservoirs and crude of an
American Petroleum Institute (API) gravity
of 18 degrees or less, known as heavy oil.
Trinidad contains billions of barrels of both
types but neither has been pursued with any
aggressiveness over the decades.
While development drilling for “conventional”
– medium to light oil reserves proceeds in
2014, - and this should logically include
development of the small oil pools for which
tax incentives were awarded in the 2012-2013
national budget – greater attention needs to
be devoted to both “left behind” crude in
existing reservoirs and heavy oil.
Both will be more costly to access, it is true,
but the country can not let two potentially
valuable sources of crude simply go to waste,
year after year. Minister Ramnarine's plan for
a pipeline to carry CO2 emissions from the
Point Lisas Industrial Estate, to the oilfields
of southern Trinidad, in order to lift some of
that “left behind” crude, should be speedily
moved forward in the course of the year.
While any additional oil will add to existingreserves, it is important to know exactly what
those reserves are at the present time. The
US's Netherland, Sewell and Associates was
Energy Outlook forT&T in 2014
By David Renwick, Energy Journalist HBM (Gold)
W
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Energy Update 47
Contact • Vol.14 No.1 2014
the years. It is from this perspective that the
Ministry has engaged consultants to draw up
a “natural gas master plan” for the use of gasreserves up to the year 2024.
So far, Trinidad and Tobago's gas has been
primarily monetised through investment in
industries like methanol and ammonia, in
power generation and in the export of liquefied
natural gas (LNG).
It will be interesting to see what the
recommendations of the consultants turn out
to be in relation to the expansion of the LNG
industry, since that is clearly a potentialgrowth area, perhaps more so than even
domestic gas-related industry.
Even taking into account the threat the United
States as a future LNG exporter could pose
to Trinidad and Tobago's LNG trade, I would
expect the consultants to identify the markets
where this country could still be competitive,
in particular the emerging Caribbean market
for small and medium-sized cargoes.
The government gave the green light at the
end of 2013 for the first such initiative tomove forward – the proposal from the UK's
Gasfin Development SA for a 500,000 tonne-
a-year train at La Brea, fed by around 70
mmcfd of gas.
Domestic gas aggregator, the National Gas
Company. (NGC) and its industry-promoting
subsidiary, National Energy Corporation, are
closely involved in this ground-breaking
project and it needs to be expedited as rapidly
as possible in 2014.
Its significance lies not only in the fact that
it will capture a whole new market for gas
but will enable Trinidad and Tobago as a
country to insert itself in the LNG value chain
for the first time (hitherto, only international
companies operating locally have done so).
The reason for speed in this matter is that
others are also eyeing the regional market,
where utilities are desperately keen to reduce
the cost of electricity by substituting gas for
high-priced heavy fuel oil and diesel.The US is also examining the potential of the
market and so is Colombia but if Trinidad
and Tobago can gain the first mover
advantage, it should thereafter be unassailable.
two countries as one that could lend itself to
“joint seismic surveys and joint exploration,
if feasible.” Block 3b, adjoining 4b to thesouth, where Anadarko sank a well in 2008,
could also be in the frame.
Suffice it to say that the Minister has declared
his firm intention of wanting to “mop up all
the open acreage that remains in shallow and
average water.” Ramnarine can not escape
having to pay special attention to State-owned
crude oil/gas producer/refiner Petrotrin in
2014. Indeed, he has publicly said that “careful
consideration has to be given to Petrotrin's
future.”
Last year's oil spills for which the company
has to take some responsibility, and which
caused great discomfort to the residents on
the south west coast of Trinidad who were
obliged to feel its deleterious effects, were
bad enough but the State company has several
other problems on its hands. These include
the losses at its refinery, its only real money-
making activity along with its gas sales and
its hot-and-cold attitude to its joint venture
partners in oil-winning efforts on land, who
it loves one minute but is then accused of undermining the next.
It has blamed its refinery losses on competition
from Gulf Coast refineries that use lower-
priced shale oil and have cut their processing
costs by utilising even cheaper shale gas but
many analysts don't buy that.
They say, it is its own refinery costs that are
responsible for Petrotrin's uncompetitiveness
but the company has not succeeded, so far,
in reducing those to any great extent, despitethe efforts of consultants Shell Global
Solutions.
Trinidad and Tobago must have a refinery to
ensure energy security for its citizens. The
country certainly does not want to be in the
situation that faces almost every other
CARICOM country of constantly scanning
the skyline every month, awaiting the arrival
of a tanker-full of refined products.
By the same token, however, it sees no reasonwhy that refinery can't be efficiently run and
we shall see what the Minister intends to do
about that in 2014, the last full year before
his term in office expires.
Gas marketing, of course, has to be
accompanied by gas discovery and
development for the whole process to besustainable. Most of the exploratory drilling
referred to above is targeting gas but there is
also a development imperative and in that
category I put the gas lying cross-border
between Trinidad and Tobago and Venezuela
in the Manatee and Loran reservoirs, 2.7
trillion cubic feet (tcf) of it on the Trinidad
and Tobago side.
The total unitised amount of gas is about 10
tcf and both governments have agreed to
develop it jointly but up to the end of 2013no operator to take charge of that process had
been appointed.
If it has not yet happened, that operator must
be selected as soon as possible, so development
work relating to the recovery of cross border
gas can proceed well before the end of 2014.
One of Ramnarine's achievements as Minister
has been annual offerings of exploratory
acreage and 2014 is expected to be no different
in that regard.
He has already spoken of another auction of
blocks in the shallow and average water areas
around the country. The last such was in 2010,
when his predecessor, Carolyn Seepersad-
Bachan, was Minister. Out of that resulted
successful bids for blocks NCM A 2 (Niko
Resources and RWE Dea AG), NCMA 3
(Niko Resources), NCMA 4 (Centrica Energy)
and 4b (Niko Resources).
BG International's bid for block 5d was initially
regarded as inadequate but this was resolvedafter further negotiations and it was eventually
awarded the block.
In other words, that was a very successful
block auction and it is to be hoped that a
similar exercise in 2014 will turn out likewise.
Which pieces of acreage will be chosen for
offer this year were unknown at the time of
writing but Minister Ramnarine has hinted
that they might include the South Marine block
off the south coast of Trinidad and, possibly,block 21, north west of Tobago right up against
the maritime boundary line with Grenada.
That block is actually mentioned by name in
the framework energy agreement between the
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Energy StatisticsIn this FIRST quarter issue of CONTACT for 2014, we continue our evaluation of the current statistical data arising from Trinidad and
Tobago’s prosperous energy sector. We place special emphasis on crude oil, and natural gas production under both time-series and cross-
sectional circumstances.
Energy Update
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
48
Table E.1 – Crude Oil Production by Companies for September
2012 to November 2012 and September 2013 to November 2013
(Barrels of per day)
Table E.2 – Natural Gas Production by Company for September
2012 to November 2012 and September 2013 to November 2013
(mmscf/d)
Source: Ministry of Energy and E nergy Industries, Vol. 49 No. 1-12Vol. 50 Nos 1-11*Figures in red are preliminary
Table E.3 – Natural Gas Utilization by Sector for September
2012 to November 2012 and September 2013 to November 2013
(mmscf/d)
Source: Ministry of Energy and E nergy Industries, Vol. 49 No. 1-12Vol. 50 Nos 1-11*Figures in red are preliminary
Company September October NovemberSeptember October November
2012 2012 2012 2013 2013 2013
BG 562 295 991 168 644 951
REPSOL 11,044 11,882 10,386 12,168 13,106 11,112
BPTT 6,012 6,182 8,246 9,278 10,336 8,900
TRINMAR 20,189 20,865 21,207 22,377 22,461 22,392
BAYF 1,994 2,131 2,163 - - -
TEPGL - - - 1,359 1,527 1,383
EOG 2,299 2,347 516 1,638 1,667 1,499
BHP 12,353 12,206 11,793 9,859 9,754 9,406
PRIMERA 366 451 454 369 332 382
PETROTRIN 13,697 13,523 13,762 13,326 13,255 13,457
TEPL - - - 652 643 578
TRINITY 514 489 590 - - -
BGCB 805 1,121 852 1,147 1,180 1,031
NHETT 84 96 76 77 90 86
NMHERL 141 136 137 108 124 128
PETROTRIN (FO) 1,201 1,151 1,090 912 889 811
PETROTRIN (LO) 5,396 5,922 5,953 6,368 6,464 5,983
PETROTRIN (IPSC) 413 399 406 917 882 857
TED 6 4 6 - - -
MORA 213 337 219 410 273 348
LAND SUBTOTAL 22,108 22,804 22,736 23,230 23,226 22,651
MARINE SUBTOTAL 55,179 56,733 56,111 57,910 60,411 56,568
TOTAL 77,288 79,537 78,847 81,140 83,638 79,220
Source: Ministry of Energy and E nergy Industries, Vol. 49 Nos 1-12 &Vol. 50 No. 1-11
Company September October NovemberSeptember October November
2012 2012 2012 2013 2013 2013
BPTT 1,832 2,010 2,386 1,891 2,251 2,079
TRINMAR 16 13 15 23 14 14
PETROTRIN 5 4 4 4 5 5
EOG 601 572 370 496 563 552
BG 779 592 928 551 952 802
BHP 442 423 410 403 385 398
REPSOL 33 32 35 30 27 27
TOTAL 3,707 3,645 4,148 3,398 4,197 3877
Sector June July August June July August
2012 2012 2012 2013 2013 2013
Power Generation 310 316 304 301 319 307
Ammonia
Manufacture 515 432 538 406 523 549
Methanol
Manufacture 494 363 530 429 605 587
Refinery 66 62 36 68 65 79
Iron & Steel
Manufacture 95 107 98 72 90 118
Cement
Manufacture 14 13 8 13 12 13
Ammonia Derivatives 25 21 22 15 16 19
Small Consumers 12 24 23 26 27 26
Gas Processing 27 12 11 11 10 11
Liquified Natural
Gas (LNG) 1,852 1,990 2,283 1,761 2,314 1,933
TOTAL 3,409 3,339 3,854 3,101 3,982 3,642
Source: Ministry of Energy and E nergy Industries, Vol. 49 No. 1-12Vol. 50 No. 1-11
Table E.4 - Ammonia Production for September 2012 to
November 2012 and September 2013 to November 2013 (Tonnes)
Company September October NovemberSeptember October November
2012 2012 2012 2013 2013 2013
YARA 20,649 9,368 13,999 20,552 21,332 20,734
TRINGEN 1 23,372 26,918 33,911 32,705 35,911 35,585
TRINGEN 2 40,325 40,325 26,049 0 4,747 41,271
PCS NITROGEN 141,805 124,476 160,990 98,567 179,245 170,810
POINT LISAS
NITROGEN 34,653 0 22,267 55,170 56,307 42,103
CNC 51,545 7,903 46,943 41,884 40,579 5,496
NITROGEN 2000 31,246 50,927 42,294 42,121 49,134 45,950
AUM-NH3 1,346 1,346 13,677 0 0 2,269
TOTAL 344,941 344,941 360,130 290,999 387,255 364,218
Source: Ministry of Energy and E nergy Industries, Vol. 49 No. 1-12Vol. 50 No. 1-11
Table E.5 - Ammonia Export for September 2012 to November
2012 and September 2013 to November 2013 (Tonnes)
Company September October NovemberSeptember October November
2012 2012 2013 2013 2013 2013
YARA 21,001 24,675 0 9,621 11,819 36,826
TRINGEN 1 16,614 34,775 24,672 23,599 43,134 43,693
TRINGEN 2 48,950 20,223 44,559 0 20,151 18,706
PCS NITROGEN 115,051 84,950 170,066 116,790 89,872 120,265
POINT LISAS
NITROGEN 17,504 23,400 35,738 72,676 77,021 39,044
CNC 20,000 45,670 40,760 28,610 45,616 6,958
NITROGEN 2000 19,902 78,013 67,442 20,397 46,738 45,739
AUM-NH3 0 0 0 0 0 0
TOTAL 259,022 311,706 383,237 271,692 334,351 311,232
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Energy Update 49
Contact • Vol.14 No.1 2014
Energy StatisticsChart E.2 Natural Gas Production by Company (mmscf/d)
Chart E.3 Natural Gas Utilisation by Sector (mmscf/d)
Chart E.4 Ammonia Production (Tonnes)
Chart E.1 - Crude Oil Production by Companies (barrels per
day)
Table E.8 - UREA Production and Exports for September 2012
to November 2012 and September 2013 to November 2013
(Tonnes)
PCS NITROGEN (Tonnes)
PERIOD Production Exports
September 2012 45,112 45,994
October 2012 48,013 30,837
November 2012 33,212 30,406
September 2013 41,427 28,418
October 2013 39,870 20,033
November 2013 33,377 53,535
Source: Ministry of Energy and E nergy Industries, Vol. 49 No. 1-12 &Vol. 50 No. 1-11
Source: Ministry of Energy and E nergy Industries, Vol. 49 No. 1-12 &Vol. 50 No. 1-11
Table E.6 - Methanol Production for September 2012 to
November 2012 and September 2013 to November (Tonnes)
Company September October November S eptember October November
2012 2012 2012 2013 2013 2013
TTMC I 8,092 11,780 30,104 26,752 29,379 9.004
CMC 36,403 34,528 39,071 26,964 48,805 43,754
TTMC II 46,066 39,681 37,913 43,817 43,818 42,521
MIV 45,706 16,054 43,752 46,269 52,181 49,019
TITAN 63,376 64,933 52,911 0 51,991 71,818
ATLAS 118,361 17,625 118,604 133,667 150,096 140,803
M5000 104,314 117,166 119,141 80,796 164,139 158,687
TOTAL 422,318 301,767 441,496 358,264 540,409 515,606
Source: Ministry of Energy and E nergy Industries, Vol 49 No. 1-12 &Vol. 50 No. 1-11
Table E.7 - Methanol Exports for September 2012 to November
2012and September 2013 to November 2013 (Tonnes)
Company September October November September October November
2012 2012 2012 2013 2013 2013
TTMC I 3,711 12,569 23,471 622 0 0
CMC 2 09,496 201,496 226,576 189,918 213,490 256,797
TTMC II 5,085 0 0 26,788 23,307 40,361
MIV 0 0 0 0 0 0
TITAN 56,192 99,327 38,965 23,157 17,475 93,770
ATLAS 148,422 26,228 94,506 113,326 152,248 147,815
M5000 28,946 0 26,613 80,796 82,127 28,357
TOTAL 451,852 340,099 410,132 434,606 488,647 567,100
Chart E.5 Ammonia Export (Tonnes)
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Corporate Social Responsibility
The Corporate Social Responsibility (CSR)
Committee was established in November 2007
as one of the Chamber’s special focus
committees providing support and assistance
in areas relevant to its members. The
Committee’s mission is to build a platform
for learning, advocacy and technical assistancethat enables every business to be an active
pa r tne r in c rea t ing a soc ia l ly and
environmentally sustainable Trinidad and
Tobago.
Corporate Social Responsibili ty is a
commitment by companies to contribute to
sustainable development by working with
employees, their families, other organisations,
communities, government, and the society at
large, to improve the quality of life and the
environment in ways that are good for both
business and social development.
The Committee’s mandate is to serve the
learning needs of its members, as well as to
provide advocacy and technical assistance
using practical, realistic and adapted
approaches that enable these organisations
and individuals to maximise the efficiency
and effectiveness with which they undertakeCSR activities. This approach encompasses
working not only with members, but engaging
other Chambers, civil society, public sector
and international organizations.
Objectives:
• Learning
The CSR Committee provides members and
other stakeholders with access to relevant
CSR related course materials to assist in
developing an understanding and appreciation
of CSR, both conceptually and in practice.
This enables members to better incorporate
CSR into their organisations and foster
more responsible business practices.
• Advocacy
The CSR Committee provides a forum for
advocacy with key stakeholders to
facilitate an enabling environment thatencourages private sector investment in
CSR related activities.
• Technical Assistance
The CSR Committee is working with its
members through outreach forums,
workshops and individual meetings to
assist in the implementation of CSR
activities and initiatives that are strategic
in nature, in line with their core business
practices and focused towards sustainable
development.
Energy Statistics
Energy Update50
Chart E.8 (a) Urea Production (Tonnes)
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
Chart E.6 Methanol Production (Tonnes)
Chart E.7 Methanol Exports (Tonnes) Chart E.8 (b) Urea Exports (Tonnes)
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Energy Update 51
Contact • Vol.14 No.1 2014
Introduction
All countries that are ‘resource rich’ are
encouraged to implement the Extractive
Industries Transparency Initiative (EITI). The
International Monetary Fund (IMF), in its
Guide on Resource Revenue Transparency,
defines a resource-rich country as one in
which the total average fiscal revenues, or
the total average export proceeds, from theoil, gas and/or mining sectors, has been at
least 25% over the previous three years. The
IMF recognizes that such countries, being
heavily reliant on the exports of and revenues
from a small number of concentrated, volatile
and non-renewable revenue streams, need to
manage those revenues more carefully to
avoid the economic, social and governmental
distortions and corruption that have occurred
in many resource-rich countries. In the case
of Trinidad and Tobago, the energy sector
contributes approximately 45% of GDP and
80 % of foreign exchange earnings, therefore,
membership of the EITI is a given.
The EITI is a global coalition between
government, extractive companies and civil
society with the objective of promoting
transparency and accountability by companies
and governments involved in extractive
industries (oil, gas and mining). It discloses
to citizens the payments made by companies
to government, independently reconciled with
the government’s declared receipts. The
checks and balances of the EITI are essentialtools in ensuring that T&T maximizes its
benefits from the extraction and monetizing
of its natural resources.
Implementation process
When the T&T government committed itself
to implementing the EITI, it agreed to the
following steps in accordance with the EITI
Criteria and the EITI Validation Guide: (a)
Sign up, (b) Preparation, (c) Disclosure, (d)
Dissemination and (e) External validation.
The sign-up or candidacy step began with
an unequivocal public declaration by
government on 8 December 2010 of its
intention to implement the EITI. It committed
to working with the other stakeholders viz.
extractive companies and civil society. It
established a Multi-stakeholder Steering
Committee charged with overseeing the
implementation process. The application for
EITI membership was made on 4 February
2011 and approved with Candidate Country
status on 1 March 2011.
The preparation step involved the Steering
Committee’s engagement of government
agencies, extractive companies and civil
society to share knowledge about the EITI,
build capacity, explain the roles of the
respective stakeholders in the implementation
process and gain commitment.
In a Memorandum Of Understanding, signed
on June 7, 2013 , the stakeholders committed
themselves to work together and agreed on
the definition of material payments and the
format of the data reporting templates to be
filled out. Government and the companies
committed to ensuring that information
submitted was based on properly audited
accounts.
Also, the government and the participating
companies committed to removing any
obstacles to implementation that might be
encountered. A major legal obstacle that
government had to overcome was the
confidentiality requirements of the Income
Tax Act. The Steering Committee selected anindependent EITI Administrator to produce
an EITI Report on the payments reported by
the selected companies with the corresponding
receipts reported by government for fiscal year
2011 (October 1 2010 to September 30 2011).
The disclosure step required the government
and the companies to comple te the
Administrator’s Reporting Templates to share
data on payments received and made for the
Administrator’s analysis and reconciliation if
discrepancies were found. The EITI Reportpublished on 30 September (download at
www.tteiti.org.tt) detailed the total payments
made by companies, disaggregated by
company and payment streams.
The dissemination step involved the sharing
of the EITI Report with all stakeholders. The
report was widely distributed and workshops
conducted to explain the published figures so
that stakeholders understand the process and
the findings. The Administrator was mandated
to write the Report in simple language so as
to ensure that the general public can easily
understand the findings, conclusions andrecommendations. A section providing
contextual information on the structure and
operation of the oil and gas sectors was also
included.
The external validation step, which
commenced on 10 January, 2014, sees the
country’s implementation process being
subjected to a detailed examination and
analysis by an independent Validator approved
by the EITI’s International Board. The aim is
to ascertain if the country is fully compliant
with the EITI implementation rules and thus
qualify for promotion from Candidate Country
status to Compliant Country Status, the highest
level of membership. If unsuccessful, a country
is told what its shortcomings were and given
time to put right the deficiencies.
TTEITI’s validation
T&T is now at a crucial juncture in its EITI
implementation and is undergoing the
Validation Test. The outcome will determine
if T&T will join 25 other Compliant Countries
worldwide, including Peru, currently the onlyone in the Americas. Three years of hard work
is being judged by the Validator and the
outcome is anxiously awaited. The Validation
Test is being administered by International
Petroleum Associates of Norway (IPAN), a
firm contracted through a Central Tenders
Board competitive process. IPAN visited T&T
from 13 February 2014 and interviewed the
Steering Committee members and persons of
their choice from among the three stakeholder
groups and examined relevant documents.
IPAN’s Report will be submitted to the EITIBoard and T&T will be advised of its findings
and decision. We are keeping our fingers
crossed as the story of T&T’s EITI
implementation continues.
TTEITI Update
By Victor Hart, Chair, Trinidad and Tobago EITI Steering Committee
TTEITI at crucial juncture
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Energy Update52
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
o get to our destination, we have
to know where we want to go. It’s
a simple, straightforward statement,
and a good starting point to look
at the governance of our energy sector. One
of the challenges to greater public participation
in the sector is its complexity. The oil and
gas business brings together geological
science, engineering, technology, macroeconomics, government policy and law in an
ever-evolving, sophisticated system. Even for
people within the sector it is difficult to get
the complete picture of its workings.
That’s why the starting point for a conversation
on T&T’s energy sector should be the
fundamentals. Every citizen is more than
capable of asking the fundamental questions
and seeking out the fundamental answers.
What do we want from our energy resources?
What approach should guide us in their use?
What kind of legacy do we want to leave for
future generations? Asking and answering
these basic questions are vital to the proper
governance of the sector. Why? These
fundamentals will be the final measuring stick
against which we can assess the structures
and systems that are put in place, and the
results they achieve. At the dawn of our post-
Independence petroleum industry these core
values and aims were put in place, and for
many years they served us well. But that was
half a century ago.
As with any system, there is a very real dangerthat over time the energy sector has lost its
clarity of focus; has become trapped in the
details at the expense of the objectives; and
has lost capacity and/or desire for self-
a s se s sment and se l f - improvement .
A simple and easily agreed upon goal for
T&T’s energy sector is “maximising the value
of our energy resources for the benefit of
present and future generations.” Is that goal
being expressed in our policies? Do we see
it in when and where we choose to explore
and produce? Is it reflected in the agreementswe enter into and the terms of those
agreements? How about in the laws we pass,
the institutions we create and the regulations
In T&T we do have elements of this type of
governance structure in place. At the national
level there are several oversight entities,
including the President, the Judiciary,
Parliament, the Auditor General, Ministries,
Agencies and Cabinet. In practice however,
policy is almost exclusively in the hands of
Cabinet, which operates relatively free from
interference and is not subject to a robustsystem of monitoring and feedback.
This is not to say that some measure of
oversight is not provided for under the
Constitution and laws of the land. But rather,
the approach to oversight being taken is not
proactive. There are several reasons for this,
some of which will be dealt with in future
articles. But this situation is a sure sign of
the growing divide between our objectives
for the energy sector and the systems we have
in place to achieve those objectives.
How is Cabinet making its decisions? How
is it ensuring that the right resources are inplace to implement those decisions? How is
it evaluating the results of its decisions? How
does it determine if a course correction is
necessary?
We need to ask ourselves, do the citizens of
T&T know the answers to these questions?
Do they have a way of finding out these
answers? The answer, unfortunately, is “no.”
And even if somehow, despite these issues,
we were somehow managing to meet the
objective of maximising value for presentand future generations, the circumstance
would still be unacceptable. Our stake in this
finite resource is too high for the citizenry to
be so far removed from the system under
which it is governed.
Bid rounds – How do we measure success?
One of the main strengths of our energy sector
is its depth. For a relatively small society our
oil and gas business is remarkably
interconnected and complex. T&T's energy
business begins from when oil and gas areextracted from the ground. It includes
transportation of the raw materials using
extensive pipeline networks, refining them
we put in place? What about in the use we
make of the revenues generated from the
industry? What about the results we achieve?
Governance should be a laser-like expression
of our fundamental objectives. And if that is
not the case then either the governance
structure or objectives themselves must be re-
examined.
From policy to delivery
So what is a proper system of governance? It
is a system in which a clear, consistent path
runs all the way from vision to policy to
oversight, all the way to delivery of desired
objectives. It Includes:
Vision – what we want to achieve
Policy – the “big picture” principles by which
all participants orient themselves to meet our
objectives
Legislation/regulations – the laws we put in
place and the regulations we develop for
implementing agencies to ensure that we
adhere to the policies
Strategy – the decision making process that
allows us to select from a range of options,
making trade-offs in a cohesive manner
Plans – an organised approach to implementing
the strategy, including “master plans” and
subordinate programmes, individual projects
and ongoing operations
Operating systems and procedures – aligned
with the legal and regulatory framework and
inclusive of contracts, licenses, codes,
standards and measurement and reporting
mechanisms
Monitoring and feedback – the system
should not remain static , i t must be
continuously assessed and improved, with
implementing agents accountable and
reporting to regulators, as designated in
legislation and/or regulations. At each stage,the process must be undertaken by entities
that are effective and efficient, with the
necessary, capacity, powers and accountability.
T
Drilling Deep: Putting First Things First By Anthony E Paul Good governance must follow vision
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Energy Update 53
Contact • Vol.14 No.1 2014
for a multitude of uses, using them to feed
other industries, transporting them for export,
and even selling them as finished products.At every stage of this chain new value is
created. And at every stage of the value chain
decisions are made and implemented that
determine the outcomes our energy sector
produces. At every stage we can and should
ask the question, did we make decisions that
match our shared vision for the sector?
How did we determine when and how much
to extract from the ground? How did we go
about negotiating extraction agreements and
selecting providers? Are these resources being
properly developed? Are we efficientlycollecting and maximising revenue? How are
we managing and sharing the revenues we
receive? And finally, are we achieving
sustainable development from these precious,
finite resources. An effective system of
governance ensures that every aspect of the
system is an expression of a clear objective.
With these clear objectives we are able to
better evaluate the governance structure – the
laws, the institutions, the strategies, the
activities and everything else, including, most
importantly, the outcome.
An outstanding example of this is how we
plan, conduct and evaluate bid rounds for
potential oil and gas blocks. Are our bid rounds
aligned with our vision for the sector? Are
they a proper manifestation of what we say
we want to achieve? Based on those criteria
can we judge our bid rounds as a success?
In 2013 the Ministry of Energy and Energy
Affairs held an onshore bid round for three
blocks. Following the close of bidding, Energy
Minister Kevin Ramnarine said, “the 2013on shore bid has been a success .”
This echoes statements from the Ministry
after the close of its 2012 deepwater bid round,
at that time stating it was “the most successful
deepwater bid round in 14 years .”
But how do we measure success?
In the upstream energy segment, bid rounds
are auctions that require competitors to make
offers to the government to win the right to
carry out exploration and production activities
in a given area (or block). They are a crucial
area of energy sector policy as they dealspecifically with how and when oil and gas
will be discovered, extracted and utilised. The
way a nation conducts its bid rounds should
tell you a great deal about its intentions for
case of natural gas, which requires market
access).
Increasing revenue – increased production
can lead to increased revenues, provided this
is not entirely offset by tax concessions. In
bid rounds, governments can also require
“signature and production bonuses” from the
successful bidder. The first deep water bid
round (opened 1996, closed in July 1997)
attracted bids from the leading super majors
and majors, with blocks being awarded to
Exxon (2 blocks), Shell/Agip and a consortium
of Arco/Petrobras/Union Texas. Five of the
nine blocks attracted no bids, yet theGovernment was able to raise US $100 million
in signature bonuses, at a time when the
economy was fairly weak. Apart from the
overall goal of hosting a bid round to stimulate
industry activity, as in any auction, success
is measured by the number of bids, quality of
bids and quality of the bidders themselves
(do they have the resources, track record and
expertise to achieve the major country
objective?). And, as in all auctions, the
outcome is conditional on the quality of the
asset (real or perceived) and of the marketing
strategy in promoting the value and qualityof the asset, and in attracting the bidders who
are most interested in accessing these assets
and have the ability to make the most
competitive offer for them.
This brings us once more to the question –
what are our objectives and how do these bid
rounds align with them? Why have those in
the recent past been judged successful? The
number of bids received is not the sole or even
the primary determinant of success. Does the
quality of the bids meet our predeterminedhurdles? Do the bidders have the resources to
conduct the activities we want at the proper
standard? Most importantly, do our
policymakers themselves know exactly what
we want to achieve and how to craft bid rounds
to meet their goals? As of this writing, the
Ministry of Energy is still accepting bids for
their 2013 deepwater competitive bid round.
The deadline for submissions is January 31,
2014. It is more than likely that they will make
a statement following the close. Pay attention
to what is said, particularly in regards to theobjectives of the bid round and its success.
Think critically. Question what you are told.
The topic may appear complex but the
fundamental questions are simple. Ask them.
its energy sector. But bid rounds are not as
simple as conventional auctions. Unlike the
typical auction in which the goal is to get thehighest price for a particular item, a petroleum
bid round’s objective is to achieve the highest
“value.” And value is (should be) determined
by the priorities of those holding the bid round.
In oil and gas exploration and production there
are several types of value:
Improving geological understanding –
providing valuable understanding of the
geology, so that the country has a better handle
on its resource base – how much it might have,
where it might be, how easy or difficult (orexpensive) it may be to prove and/or produce.
This is achieved by geological and geophysical
data collection, analysis and interpretation.
In the late 1980’s the T&T Government held
a successful bid round (closed to selected
bidders) to understand the petroleum potential
of the onshore cretaceous formations that are
deeper and older than those that have
traditionally been producers. A consortium
led by Exxon conducted extensive exploration
activities which provided a new understanding
of the geology and led to later discoveries in
the Southern Basin.
Increasing reserves – to prove new reserves
and, in so doing, increase the worth of the
country’s asset base. This is achieved through
a programme of exploration and appraisal that
includes drilling. By definition, reserves are
only proven when physically tested by drilling.
(Note that a change in the fiscal regime or the
price of oil or gas also influence a change in
reserves, as the definition of proven reserves
requires that their production must be
commercially viable). Other categories of reserves (potential and possible) can be added
without drilling, but cannot be “banked”. A
bid round that seeks to increase proven reserves
must therefore include a commitment for
drilling. .The East Coast Block 2 Angostura
Field was discovered as a consequence of one
such bid round, which led to new reserves and
new production.
Increasing production – this requires one or
more of drilling of new wells, working over
existing wells, applying new technologies orpractices to enhance recovery from existing
discovered fields, and improving commercial
conditions (including the adjustment of fiscal
terms and market activity, especially in the
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Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
increased competition. Prime frequency bands,
like the 700 MHz band, will enable either new or
incumbent mobile operators to utilize ‘state-of-the-
art’ technologies in the deployment of new networks
and services.TATT envisages technologies such as Long Term
Evolution (LTE), in the 700 MHz spectrum, to be
utilized, thus opening the door for greatly enhanced
mobile broadband speeds and enhanced services
to the public.
Do we need it?
There is a clear demand.
Cris Seecheran explained that in a country with
1.88 million mobile voice subscriptions in 2012, it
is estimated that 22.4% of the mobile population
used mobile Internet services via their phones. As
at December 2012, approximately 422.5 thousand
mobile voice subscriptions were using mobileInternet services.
When compared, there were approximately 224.1
thousand fixed Internet subscriptions versus the
approximately 422.5 thousand mobile voice
subscriptions over the same period. Fixed
narrowband Internet subscriptions accounted for
2.9 thousand.
Even more noteworthy, he stressed, was the jump
in technology with the introduction of High Speed
Packet Access (HSPA+) by the operators in Trinidad
and Tobago. This jump to a basic 4G network has
paved the way for the provision of services at
broadband mobile Internet access speeds, a
significant step up from the 2.5G technology (i.e.
Enhanced Data Rates for GSM Evolution (EDGE)).
Since 2012, mobile operators have offered
customers mobile Internet services utilizing both
HSPA+ and EDGE technology.
These higher broadband speeds, he added, will
bring improvements in application performance and
enterprise mobility creating a range of benefits:
• Increased sales and improved customer service
• Improvements in products and services
• Productivity gains
• Personal and team productivity
• Management effectiveness and innovation
• Process e f f ic iency and e f fect i veness
• Direct cost reductions
• Improved employee motivation
• Improved flexibility, agility and decision making
It is this enhanced performance and increasednational productivity that TATT is trying to bring to
the local market and why it took the decision to
make spectrum available to providers in order to
facilitate the provision of enhanced data services
and included the opportunity to further open the
mobile market to increased competit ion.
At this stage in the tender process, TATT has
received and responded to clarifications sought by
interested parties who purchased the tender package
and awaits the closing date for proposals, Tuesday
1st April 2014, in order to commence the evaluation
process. It is anticipated that any award(s) arising
from the RFP process will be completed by end
September 2014.
Telecommunications Authorityof Trinidad and Tobago
TATT Seeks EnhancedMobile Data Services forTrinidad and Tobago
t is about bringing enhanced data services to
the people of Trinidad and Tobago. Fast, secure,
and robust data services that improve the
customer data experience at affordable rates.”
Cris Seecheran, Chief Executive Officer,Telecommunications Authority of Trinidad and Tobago
explains why the new product offering of higher
frequency spectrum in the 700 MHz band.
Mr. Seecheran was speaking to TATTBytes on TATT’s
issuance of a Request for Proposal in order to attract
providers of Enhanced Mobile Data Services via the
following mechanisms:
1. Award Licences for 700 MHz spectrum to
Incumbent Mobile Operator(s) and/or potential
Third Mobile Operator.
2. Potential for award of a Concession to a Third
Mobile Operator.
3. Potential award of Licences for available 850MHz and 1900 MHz spectrum to a Third Mobile
Operator.
Mr. Seecheran explained that there is a current trend,
world over, for higher and more efficient broadband
speeds, especially in the mobile market. In addition
to the above, TATT has been seeking to make
broadband more universal and affordable throughout
Trinidad and Tobago.
It is that demand that guided TATT to take the decision
to make spectrum in the 700 MHz band available to
providers in order to facilitate the provision of
enhanced data services and TATT took the
opportunity to further open the mobile market to
I“
Mr. Cris Seecheran, Chief Executive OfficerTelecommunications Authority of Trinidad and Tobago
The Chamber’s NOVA Committee’s Jumpstart Programme wasestablished in 1998 and seeks to assist school-leavers to learn aboutthe working environment and to access opportunities for employment. Selected schools and institutions across the country are invited tonominate graduating students to participate in this highly regarded
‘youth development programme’.
Criteria for student selection- Each student must:• Be unable financially to pursue further education upon graduation,• Demonstrate potential and a will ingness to learn,• Attend all scheduled train ing sessions, and • Complete a data entry form outlining goals,
skills & identifing areas requiring development.
Participating company requirements- Each company must:• Pay a weekly recommended stipend,• Assign a mentor to the apprentice and • Complete an assessment review at the
end of the apprenticeship.
Furtherinformation
is available on theJumpstart Programme fromthe Chamber’s Secretariat
or Cheryl-Lyn Kurban, ProjectAssistant at 637-6966 ext 228 or
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56
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
ccording to Peter Drucker (1909-2005),
The Practice of Management, “the
purpose of business is to create and
keep a customer and the business
enterprise has two – and only two -
basic functions: marketing and innovation. Marketing
and innovation produce results; all the rest are costs.
Marketing is the distinguishing, unique function of
the business." It is an ever-evolving discipline and
today it is like a revolution, a whole lot like the
Industrial Revolution. It builds on the past while
taking advantage of new opportunities. The change
is profound.
Within the last decade, classic marketing
management principles are being challenged by
new developments within the marketing environment.The information revolution has changed the way in
which firms use data to understand and manage
customer demand. The use of credit cards, bank
and grocery cards, online shopping and customer
databases generated by sales and inquiries have
created a wealth of consumer information and offer
advantages to those who can evaluate and assess
consumer preferences, sentiments and consumption
patterns.
Marketing has long been data driven, with a lot of
survey research and polling. But the volume and
kind of data that we are beginning to acquire is
vastly increasing, requiring better computing facilities
and greater knowledge to handle. The kinds ofquestions that we can ask are much more
sophisticated and require a whole new science.
The study of social networks, for example, has long
been something that sociologists and marketers
have thought was important. But there really wasn’t
much we could do, because a lot of the data simply
was not available to us.
Prior to a few years ago, you couldn’t have observed
the ties that existed between hundreds of millions
of individuals. Now we have market analytics and
big data that provide exactly that kind of information.
As the tools and philosophies of the big data spread,
it will change long standing ideas, the value ofexperience and the practice of Marketing
Management.
A
The Future of Marketing
Globalisation and the internationalisation of brands,
the fragmentation of consumer segments reflecting
changes in the global media infrastructure, the advent
of consumer-led marketing initiatives, emerging
markets and the move from product to services,
entertainment and experiential marketing, all require
new managerial responses and new theoretical
perspectives. Global competition has placed a
premium on jobs that can improve the likely success
of new products, more effectively target consumers’
wants and needs, minimize inventory levels and
reduce the costs of advertising. This is what
marketers and survey researchers are charged to
do. These jobs will be central to success in the 21st
Century economy.
Consumers’ engagement with products and servicesare changing, so too are the factors that shape the
buying decisions. As a result, the methods marketers
employ to reach consumers must change as well.
Traditional marketing considerations are now being
replaced by new ones, such as market analytics,
search engine optimisation, SEM, and digital and
social media management. Today’s marketing
managers need to be innovative, multidisciplinary,
and customer focused. Yet, they must be quick to
respond in order to strategically position their products
or services to meet the needs of an ever-changing
consumer base. In an age where the consumer
rules, companies are forced to restructure and adapt
to the evolving needs of the marketplace. As a result,
businesses are creating new roles and jobs just tostay competitively positioned; this is necessary to
not only survive, but to thrive.
Why choose the International Master of Strategic
Marketing?
Today’s marketing managers are expected to lead
at an operational level in the rapidly changing
economy. Firms in Trinidad and Tobago and
regionally are increasingly seeking managerial talent
with the skills to cope with the increased complexity
and competition in both the domestic and global
markets. The next five years will require more
sophisticated marketing practitioners. Recognising
these trends and being the leading business schoolin the Caribbean, the Arthur Lok Jack Graduate
School of Business has responded to this new
marketing environment by introducing The
International Master of Strategic Marketing
programme. This innovative curriculum blends 21st
century topics in Market Analytics, Services
Marketing, Digital and Social Marketing, Human
Behaviour, Cross-Cultural Management, Innovative
Product Development and Designing Consumer
Experiences with key marketing core courses.
The aim of the International Master of Strategic
Marketing programme is to develop the students’
analytical, critical thinking, strategic, decision making,
and leadership skills, as well as, the ability to think
creatively and act ethically to address issues of
concern in the ever-changing business world. The
focus of this programme is to increase the quality
of decision making towards evidence-based, to beproblem finders not just problem-solvers. In so doing,
our marketing graduates can identify and preempt
the threats that could mean disaster for their
organisations. Let us keep in mind that organisational
breakdowns and collapses do not just occur in a
flash, they evolve over time. They begin with a series
of small problems, a chain of errors that often
stretches back many months or even years. Mistakes
tend to compound over time; one small error triggers
another. And once set in motion, the chain of events
can be stopped. However, the longer the wait, the
more that momentum builds and the once-seemingly
minor issues spiral out of control. Therefore, our
marketing leaders cannot wait for problems to come
to them. As retired general, Colin Powell, once said,“Bad news isn’t wine. It doesn’t improve with age.”
Marketers are now being described as
Anthropologists: if marketing leaders wish to discover
the problems that could mushroom into large-scale
failures in their organisations; they too must venture
out of their offices. They must immerse themselves
occasionally in the everyday contexts in which work
is being done, and in which consumers buy and use
their products and services. They need to hone their
skills of observation. They need to see actions,
behaviours and processes for themselves.
Successful companies are no longer conducting
research in an unnatural setting, as Proctor and
Gamble now has an extensive observationalresearch campaign, it’s twofold: “living it and working
it”.
Arthur Lok Jack Graduate School of Business
By Nadia Salamat-Ali
Programme Director and Lecturer for the Internat ional Master of
Strategic Marketing, Arthur Lok Jack Graduate School of Business
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Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
n Act to provide protection to investors
from unfair, improper or fraudulent
practices; foster fair and efficient
securities markets and confidence in
the securities industry in Trinidad and
Tobago; to reduce systemic risk, to repeal and
replace the Securities Industry Act Chap 83:02 and
for other related matters” (The Securities Act, 2012;
Act No. 17 of 2012)
Systems generally require an overarching
governance regime that will provide a structure
through which this specific system will operate.
Standards of operation, which promote best practices
and ultimately facilitate the overall development,
administration and maintenance of the system, are
also normally established. These operations are
administered by some form of authority be it a
government or governing body. This same analogy
can be used in the context of the securities industry.
The Trinidad and Tobago Securities and Exchange
Commission (TTSEC), the regulator of the market,was established by Section 5 of the Securities Act,
2012 (SA 2012, The Act) to provide necessary
oversight and regulation of the securities market
and its participants. Our legislation prescribes the
legal framework that the Commission employs and
consequently outlines the regulatory framework for
Trinidad and Tobago’s securities industry
(Figure 1).
This article will demystify the framework which has
been adopted by the TTSEC for the regulation of
the securities industry.
Figure 1
Governing Legislation
The SA 2012 establishes the Commission as a body
corporate that regulates the securities market. The
Act outlines its powers and functions1; some of
which include enforcing policies and procedures in
order to ensure the efficient operations of the market
and mitigate against systemic risk2. These policiesand procedures as informed by the SA 2012, form
the legal framework by which the market is regulated.
Some core policies which are explicitly stated in the
A
The regulatory framework for the localsecurities industry
Act require:
1. All persons who wish to conduct the business of
broker-dealers, investment advisers or
underwriters, to be registered with the Commission
(Section 51).
2. All securities distributed or listed with any Self-
Regulatory Organization3 to be registered with
the Commission (Section 62).
3. Reporting issuers4 to submit annual reports and
financial statements, material change statements
and interim financial statements. These
statements must be filed and delivered via a
specific process (Sections 63-67).
In addition to the mandate outlined in the Act, the
Commission also plays a role in ensuring compliance
with Anti Money Laundering and Combating the
Financing of Terrorism (AML/CFT) legislation which
also include the Proceeds of Crime Act (POCA) and
The Financial Obligations Regulations (FORs)5.
As part of its legal framework, the Commission drafts
and issues guidelines to market participants whichexplain the various protocols to be observed within
the securities industry. These guidelines also set
standards of behaviour which are expected of
registrants as they conduct their business. Examples
of these are listed below;
- Guidelines on Anti-Money Laundering &
Combating The Financing of Terrorism
- Repurchase Agreements Guide l ines
- Collective Investment Scheme Guidelines
- Promotion Presentation Standards for Collective
Investment Schemes
The Regulatory Framework
The repeal of the Securities Industry Act, 1995,
required the Commission to update themethodologies that it uses to regulate the market.
Under the SIA 1995, the core methodology was
more disclosure-based; however, the SA 2012,
requires a more risk-based approach to regulation.
An example of this shift is the need to ensure that
entities are sufficiently capitalised. The following
paragraphs outline the processes that currently exist
and where applicable, identify the more salient
amendments to the Act.
Registration
Section 51 (1) of the SA 2012 provides that:
(1) Subject to this Act, no person shall carry on
business or hold himself out as, or engage in any
act, action or course of conduct in connection with,or incidental to, the business activities of—
(a) A broker-dealer;
(b) An investment adviser; or
(c) An underwriter,
Unless the person is registered, or deemed to be
registered, as such, in accordance with this Act, and
except for persons deemed registered, the person
has received written notice of the registration from
the Commission.
This means that those entities which seek to engage
in the activities above, must obtain approval from
the Commission before operating in the securities
market. Registration is one of the primary ways
which the Commission adopts, in order to offer
protection to the investor. This process allows for
the review of necessary documents to ensure that
they meet the regulatory and legislative requirements
before products and services are released into the
market.
Compliance and Inspections
The passage of the SA 2012 gave the TTSEC the
power to perform on-site inspections of its registrants
in order to ensure compliance with the provisionsof enforceable legislation (SA 2012, POCA, FORs).
Ideally, inspections and their frequency should be
carried out using a risk-based approach. This
approach greatly enhances the effectiveness of the
inspection process as it facilitates the profiling of
registrants according to the risks associated with
their business and its operations. This will also allow
the Commission to effectively determine who is
inspected, at what time and the frequency of the
inspections to be carried out. The first on-site
inspection was conducted in December 2013.
Market Surveillance
In its capacity as the primary regulator for the
securities industry, the Commission is activelyinvolved in the surveillance of this industry. A key
constituent of the Commission’s surveillance activities
is the monitoring of trading activity on the Trinidad
& Tobago Stock Exchange. However, surveillance
activities extend to all areas of possible market
misconduct. This is accomplished through various
systems and tools designed to detect and address
misconduct as early as possible. One such tool is
the handling and processing of complaints from
members of the public on matters pertaining to the
securities industry.
Enforcement
In cases where registrants are perpetually non-
compliant with the rules outlined in the legislation,the Commission has the power to apply sanctions
or penalties through a court of law. A snap shot of
the penalties in the Act are outlined on page 59:
Trinidad and Tobago Securities and Exchange Commission
By Kerry-Ann Thompson
Head of Geographic Information Systems Department, Amalgamated Security Services Limited
“
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59
Contact • Vol.14 No.1 2014
OFFENSE
Failure of Self-Regulatory Organizations (SRO) to complywith the Act or inability to enforce its rules of governance
Misrepresentation of documentation to the Commission
Contravention of section 51(1) or (2) of the SA 2012
Failure to meet registration requirements, misrepresentations,
fraud and dishonesty at home and abroad, payment defaults,
ceasing to meet registration requirements
payment defaults, ceasing to meet registration requirements
To find out more about the local securities industry or the Trinidad and Tobago Securities and Exchange Commission, we invite you to visit
our website www.ttsec.org,tt, follow us on Facebook, read our WordPress Blog or call 624 2991.
SANCTIONS
- censure of SRO- limitation of activities
- suspension/revoking of registration
- imposing administrative fine (S156)
- liable to conviction on indictment to a fine of one
million dollars and imprisonment for five (5) years
- Fine of two (2) million dollars and imprisonment for
five years
- Suspension of registration, warnings, censure
SA 2012
Section 48
Section 60(1)
Section 60(2)
Section 57
Trinidad and Tobago Securities and Exchange Commission
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Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
“…The dominant paradigm underlying corporate
social responsibility or CSR is centred on the
idea of creating ‘shared value’.” from “Why Every
Company Needs CSR and How to Build It.” 2012
orporate social responsibility isn’t the
typical driving force of the average
business but we can honestly say that
our passion lies in creating value for
society and a win-win reality for all of our
stakeholders, clients and communities. For Guardian
Holdings Limited and its subsidiaries, the period
July to August 2013 saw the rebranding under the
umbrella brand, “Guardian Group” of the nine (9)
distinct brands of the group across Trinidad and
Tobago, Barbados, Jamaica and the Dutch
Caribbean. While the companies within the group
remain separate legal entities, we all now carry a
single brand name, logo and tagline, solidifying
Guardian Group as a single brand. With this new
single paradigm, the Group is even more committed
to playing an active role, in co-operation with other
community minded organizations and individuals,
in furthering the wellbeing of our community. We
therefore chose to transition our approach to CSR,
actively encouraging individual and societal
development, improved wellbeing and the realisation
of human potential.
Health & Wellness
We all know that healthy people are happy people
and at Guardian Group we have defined this as the
ethos of our revamped CSR framework. For us, a
healthy lifestyle requires four simple but essential
actions: get active, make healthy food choices, know
your numbers and achieve balance in life.
Towards this end, in 2013 we celebrated the 15th
consecutive year of sponsorship of the Herman
Griffith Primary Schools Cricket Competition, which
grooms young Barbadian talent and promotes a
C
Guardians of a Better Tomorrowphysically active lifestyle and the building of a
healthier nation. This sponsorship was borne under
the Guardian General subsidiary, dating back to its
early years as Caribbean Home Insurance Company
Limited.
In Trinidad, we participated in the Diabetes
Association’s Annual Walk 2013 in recognition of
World Diabetes Day and, for the fifth year since its
inception, Guardian General (TT) supported the
Daren Ganga Foundation's Annual Free Cricket and
Football Camp for pre-teens and celebrated Nelson
Mandela Day in Tobago with a Celebrity T20 Cricket
Match. The campers interacted with professional
coaches and players and participated in a celebrity
T20 cricket match with sporting heroes including
Larry Gomes, Daren Ganga, Lincoln Roberts,
Sherwin Ganga, Richard Kelly, Gibran Mohammed,
Dinanath Ramnarine, Navin Chan and many more.
Our Dutch subsidiary, Guardian Group Fatum hosts
the largest run and walk event on the island of
Curacao. This event raised money for several good
causes as well as good health in general. In Curaçao
we also supported the Ride for Roses, which raises
money for the Princess Wilhelmina Fund in the fight
against cancer. Guardian Group is a key sponsor
of the Tumba Festival, a cultural local event thatmakes it possible for the community to organize and
enjoy balance in life.
Academic Leadersh ip D eve lopment
While health and wellness is core to our CSR, at
Guardian Group ours is a rich legacy and tradition
of support to academic leadership. Our Life, Heath
and Pensions line of business, invests in academic
leadership at the primary and tertiary level of
education throughout the Caribbean region. This is
consistent with the promotion and achievement of
excellence that is symbolic of Guardian Group’s
interventions, interactions and accomplishments
within the Caribbean region. Our Guardian Life
Limited Grade Six Achievement Test (GSAT)
scholarships in Jamaica reward students who perform
outstandingly in the GSAT examinations with a five
year J$50,000 scholarship to finance their secondary
education.
At the tertiary level, we teamed up with The University
of the West Indies for the 15th year to host the
Premium Teaching Open Lecture Series. This event
alternates annually with the Premium Teaching
Awards in Trinidad and Tobago and Jamaica. The
Open Lectures aim at improving teaching
effectiveness and this year featured a guest lecture
by Dr. Todd Zakrajsek of the Department of Family
Medicine at University of North Carolina.
Philanthropy is a deeply rooted in our culture
In Jamaica, the Labour Day project to give St.
Joseph’s Hospital in Jamaica a facelift was a group-
wide initiative where Guardian Group employees
turned out in great numbers to paint and prune the
hospital grounds in the true spirit of serving others.
Guardian Life also donated two life-saving ventilators
valued at J$2.5 million to the John Homi ICU,
University Hospital of the West Indies.
In a similar vein, the highlight of the holiday season
was our annual Shoebox Project where employeesbrought joy and good cheer to thousands of
underprivileged children. In Aruba, Barbados,
Bonaire, Curaçao, Jamaica, St. Maarten and Trinidad
and Tobago, members of our staff presented
approximately 2,000 boys and girls with shoeboxes
filled with toys.
All in all, in every Guardian Group office and every
Guardian Group territory, we have brought corporate
social responsibility to vibrant, invigorating life –
challenging our team members to truly make life a
little easier for our stakeholders, clients and
communities.
Guardian Group
An Approved Mediation Agency registered with the Mediation Board of Trinidad & Tobago
The Centre’s Mediation Programme is Accredited by the Mediation Board of Trinidad and Tobago
For more information contact: THE DISPUTE RESOLUTION CENTRE, Ground Floor,Trinidad and Tobago Chamber of Industry and Commerce Building, Columbus Circle, Westmoorings.
Tel: (868) 632 4051 or 637 6966 Fax: (868) 632 4046 or 637 7425 E-mail: [email protected]
SERVING THE CARIBBEAN
The Centre provides public and customized in-house training in ADR & related fields, such as
Mediation, Negotiation, Arbitration, Conflict Resolution, Stress & Anger Management,
Self Management for the Busy Executive, Dealing with Difficult People, Critical Thinking
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Global Business Services - CareerLimiting or Role Promoting? By Brenda Lee Tang, FCCA Head of ACCA Caribbean
62
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
ACCA
lobal Business Services, or GBS, is
the next ‘big thing’ for shared services
finance models around the world.
GBS brings together important internal
and external functions such as finance, human
resources, IT, property and facilities into one
department within an organisation. It is often seen
as a back office function, but it is changing into afunction that cuts across the business with the aim
of delivering real and measurable value.
Deloitte has analysed the growth of GBS in a recent
report called Better Together, which confirms that
GBS is a rising trend. For over 20 years, many
organisations have used shared services models
to achieve growth, and to drive savings and
operational efficiencies.
But where do we go from here and what does this
mean for the management accountant?
ACCA has worked to answer these questions, and
believes that GBS is a transitional time for profession
and for the finance professional that could find
themselves part of a GBS function. Indeed, this was
the title of our report Global business services: a
game changer for the finance organisation? For this
report, we spoke with a number of contributors,
including KPMG, Aviva and Accenture Business
Services, who all fed in their views about GBS and
its future. One thing is certain from contributor’s
feedback – that GBS is transformative.
Transforming business
The modern-day accountant is increasingly seen
as a business partner to the wider organisation.
With their broad perspectives on businesses, andtheir ability to work across functions on a wide range
of issues, this makes them ideally placed to manage
the GBS environment, and play an important role
within it.
GBS is transforming how business is done. Since
2011, ACCA has explored how leading businesses
are transforming their finance functions by adopting
shared services and outsourcing models. Finance
leaders have been early adopters, with over 70%
of Fortune 500 companies moving some component
of their finance delivery into consolidated operations
on a country, regional or global level. This changes
the relationship between the retained finance function
and the rest of the business.
Developing careers
GBS also has significant implications for finance
professionals’ career paths. Firstly, the retained team
may see a shift in its focus from managing processes
– even in a shared-services or outsourced model –to business partnering and corporate finance.
Finance professionals in a GBS structure may see
their responsibilities shift from managing single
functions to managing across functions. So the big
question is whether GBS is good for the finance
professional?
So the move to a GBS model could be seen as
another step on the finance professional’s career
path. The change started some years ago, as finance
departments segregated strategic, management and
execution finance tasks, and then industrialised rules-
based transactions work by consolidating it into
delivery centres.
The implementation of GBS will call into question
the role of the retained finance team, including those
embedded in the business, such as management
accountants.
It may change the responsibilities, reallocating roles
previously under the purview of the CFO’s team. If,
for example, transactional finance processes shift
out of the control of the CFO, the traditional career
path upward may be more limited; it will certainly be
disrupted because the linear functional relationship
between transactional finance and the rest of the
finance organisation ceases to exist.
What is important is that the GBS function is seen
as offering a clear career pathway and that there
are routes to progress within it. However, there is
a concern that the finance professional may not be
able to gain sufficient technical experience unless
there is a defined path through GBS, and this may
not necessarily steer them back through the finance
function. At the same time, the finance leaders in
the retained finance organisation may be further
removed from transactional finance process delivery.
It is important to have a joined up approach.
GBS, Technology and Skills
Finance is a perfect candidate for the application of
more technology, not less. So it follows that an
important dimension of GBS is the use and role of
technology.
If process integration is underpinned by better
technology, it should mean fewer work diversions
for the finance organisation, quicker access to data,and more actionable insights. As businesses
increasingly seek to use better workflow tools, there
will be advantages in having an operational
construction that allows processes to work together
seamlessly. The deployment of social, mobile and
cloud technologies, providing more and better data,
could have significant implications for finance and
for the management accountant who so often has
to take a future view.
One of the last issues of important to the future of
GBS is skills; with the rise of GBS, finance
professionals need to acquire new and deeper
management capabilities.
Because finance activities within a GBS model no
longer align vertically within the finance function,
but are delivered horizontally and linked end-to-end
with key tasks contained within other functions,
finance professionals are confronted with the need
to adapt their ways of working. In a GBS structure,
having deep finance skills is no longer enough as
professionals must work within a cross-functional,
matrix set up.
Technology skills are therefore vital to the smooth
running of GBS.
These are early days in the life of GBS. So what is
ACCA’s conclusion? Quite simply, the accountant
and the finance function itself are well placed to
embrace the challenges and opportunities presented
by GBS.
They are also well placed to make an impact and
bring about change. And because GBS is a relatively
new construct, the management accountant can be
at the forefront of tailoring the services, of being at
the forefront of a cross-department service that can
only grow in size and popularity.
G
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Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
Pamela Williams and Associates
64 Member Corporate Profile
amela Williams & Associates was
founded in October, 2007 on the
ambition and passion to see a change
in the local Service Industry by
December 2010, hence our tagline “Changing
the Service Landscape” in T&T.
We employ top-notch professionals with a
combined experience of over 30 years in the
areas of Human Resource Development,
Banking and Finance.
Together, we have changed mindsets and
built skills in excess of 20,000 persons; our
work spans from as far as Trinidad and
Tobago in the south to Jamaica in the north,
through St. Vincent & the Grenadines,
Grenada, Barbados, Antigua, St Kitts/Nevis
and the Dutch and French speaking Islands
of Curacao, Bonaire, Aruba and St Maarten.
In these locales, our clients include firms
which are giants of the Financel, Tourism,
Government, Business and Education,Industrial, Manufacturing, Energy and,
Pharmaceutical Industries, Displaced workers,
small business owners, telecommunications
companies, sports teams and volunteers of
world class sporting events and functions.
A sample of our interventions are, but not
limited too, the design, development and
delivery of workshops in the areas of Banking
Fundamentals, Personal Development and
Growth, Motivation and Outbound Team
Building, Supervision and Leadership,
Customer Service and Sales, Emotional
Intelligence, Strategic Planning, Train the
Trainer, Developing the Internal Consultant
and Change Management using the ADKAR
Model.
Principal Consultant, Pamela Rachael
Williams, attended the Disney Institute,
Orlando, where she participated on their
flagship programme "Disney’s Approach toBuilding Customer Loyalty", workshop and
is accredited by Hay Group (USA) -
"Providing Service Solutions using Emotional
Intelligence", Teleometrics International
(USA) - “Models for Management", American
Management Association (AMA) “Principles
of Professional Selling”. She is also an ICC
Cricket World Cup (2007) Trainer and
Assessor and holds an NVQ Qualification in
Assessing Candidate Competence level in
Customer Service.
Pamela Williams & Associates is dedicated
to providing only the most qualified
professionals for our clients. We are all
certified trainers who have worked together
for 7 years at RBTT and Roytec and as a
result, we have achieved a level of integration
of values, purpose, attitudes and action both
within and among us. We were carefully
chosen for our knowledge, experience and
pride of accomplishment in the Banking and
Finance, Communications and Service
industries.
Experience the Difference
Our success was created through a unique
hands-on, interactive style of training that
engages participants and captures the attention
of our audience. We deliver every workshop
with a unique storytelling style designed to
inspire and motivate. We guarantee that our
interventions would not only meet your needs
but also foster Transfer of Learning and yield
Returns On your Training Investment (ROTI).
Our Philosophy is “To become a valuable
partner to our clients and not just one of their
vendors”
Our Service Promise is “To create an
environment that”:
1. Is Easy to do business with
2. Is Accessible to our clients3. Accurately, resolves concerns promptly
within 24 hours
4. Views feedback as opportunities to review
and improve our service
Experience the Difference
Email Address: pamelawilliams02gmail.com
Tel #: 1 (868) 687-7324
website: changingtheservicelandscape.com
Facebook: Pamela Williams & Associates
P
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TheChamber’sAnnualCarnivalCompetition
66 Chamber
his year, Trinidad and Tobago
Chamber of Industry and Commerce
(the Chamber) partnered with
Energy Chamber of Trinidad and
Tobago (ECTT) and Trinidad & Tobago
Coalition of Services Industries (TTCSI) to
host its Annual Carnival Competition, held
at the Chamber’s Conference Hall in
Westmoorings. Staff of the business
development organisations competed in
Calypso, Lip Sync and Ole Mas categories.Though having a relatively small turnout a
good time was had by all, with food for the
“all inclusive” sponsored by a member of the
T&T Chamber, Angelina’s.
Judges for this year’s competition included
Arnold Cato, a past Vice-Chairman of the
Chamber’s Nova Committee, well known
Teacher/Music Director/ Voice Trainer
Michelle Hazell and longstanding Member
of the Chamber’s Crime and Justice
Committee Andrew Johnson (one half of the
Statler and Waldorf team) who judgedcompetitors on creativity and originality.
The hard work of the Competition’s co-
ordinator Cheryl-Lyn Kurban, who brought
her special skills as a Project Assistant with
the Chamber to bear over the past three years,
paid off once more. With prizes sponsored
by Ms. Brafit, Angostura, VemCo Limited,
Oscar Francois, HiLo Foodstores, Caribbean
Airlines, Accra Beach Hotel & Spa, National
Flour Mills, Blue Waters, Coca Cola, Sacha
Cosmetics, Trade Winds Hotel and CascadiaHotel, prizes were awarded to all entrants and
special prizes were given for Best Lyrics, Best
Interpretation and Most Humorous. At the
end of the competition we can say it was an
even match between the T&T Chamber and
the Energy Chamber. Winners were as
follows:
Calypso Competition:
1st place – Rhea Nelson (T & T Chamber) –
King of the Heap
2nd place – Resha Edwards (Energy Chamber)
-The Love Gun
3rd place – Brittany Bain (T & T Chamber)– To be Advised
4th place – Cheryl lyn Kurban (T & T
Chamber) – The Political Cricket Tour
Special Prize: Best Lyrics – Brittany Bain
(T&T Chamber)
Lip Sync Competition:
1st place – Resha Edwards ( Energy
Chamber) - Born with This by Allison
Hinds
2nd place – Brittany Bain ( T & T Chamber)
– Man in Yuh House by Cassi
3rd place – Rhea Nelson – T & T Chamber)
- Bring Back the Old Times Days by
Nappy Mayers
4th place – Keegan Constantine (T & T
Chamber) - Big People Party by Farmer
Nappy
Special Prize: Best Interpretation – Keegan
Constantine (T&T Chamber)
Ole Mas Competition:
1st place –– The Energy Chamber Group –
Energy Workout Plan
2nd place – Brittany Bain (T & T Chamber)
– Watch out My Children
3rd place – Keina Calliste and Glen George
(Energy Chamber) – MPs Salary Increase
4th place – Keina Calliste & Glen George
(Energy Chamber) – Kubalsingh’s Tyres
Special Prize: Most Humorous – Energy
Workout Plan (Energy Chamber Group)
T
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
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Business Hall of Fame Induction Ceremony
and Gala DinnerThe Chamber inducted three highly esteemed individuals into its prestigious Hall of Fame at the
awards ceremony at the Hyatt Regency on November 16, 2013. The year’s inductees were Mr.
Victor Mouttet, Mr. Carlton Mack (posthumous) and Mr. Harry Sooknarine (posthumous). The
Chamber is proud and honoured to celebrate their lives and achievements in its Hall of Fame Mr.
Brendan Paddick, chairman and ceo Columbus International Inc. Delivered the feature address.
Partnering with the Chamber this year were; Platinum Investor – First Citizens, Diamond
Investor – Columbus Communications and Gem Investors – Atlantic and Shell.
EVE ANDERSON & ASSOCIATESAddress: 143 Edward Street, Port of Spain,Tel: 627-8233Fax: 625-1588
MARK DE MOMENT LIMITEDAddress: 20 Sinanan Gardens
Lower Santa CruzTel: 779-2154Fax: 638-4147Website: www.markdemoment.comEmail: [email protected]
PAMELA WILLIAMS & ASSOCIATESAddress: #23 Court Drive, Champ FleursTel: 637-7324Fax: 662-2525
RORA TECHNOLOGIESAddress: #25 Caroni Savannah Road, Chaguanas
Tel: 299-4477
SERVUS LIMITEDAddress: #3A Warren Street, WoodbrookPort of Spain,Tel: 628-8013Fax: 628-3129
UNIVERSITY OF THE SOUTHERN CARIBBEANAddress: Maracas Royal Road, Maracas,St. Joseph,Tel: 662-2241/2242Website: www.uscedu.tt
VALVE INTEGRITY MANAGEMENT SYSTEM
LTDAddress: Lp 813 Southern Main RoadCalifornia, Couva,Tel: 374-9990
Welcome to New Members
The Chamber’s Events 67
Contact • Vol.14 No.1 2014
The Nova Committee of the Chamber hosted members and new SME’s to a Business Networking Cocktail
Reception on November 28, 2013 at the TSTT Hospitality Booth, Queen’s Park Oval, Port of Spain.
Partnering with the Committee to host this event were; Blink Bmobile and Republic Bank Limited.
Network for Net Worth
Customer Service
ExcellenceThe Chamber hosted a session entitled “Customer
Service Excellence” on November 25, 2013. This
one-day workshop was facilitated by Mrs. Pamela
Rachael Williams. Some of the topics covered
included Developing skills in dealing with customer
complaints, Making the telephone work for you,
and The secret of excellent customer service.
The Trade and Business Development Unit of the Chamber hosted a two-day Conference over November
27-28, 2013. The business community was highly engaged in discussion at this conference regarding
new business opportunities. Presentations were made by the Ministry of Labour and Small and Micro
Enterprise Development, TSTT, T&TEC, WASA, Ministry of National Security and Microsoft, among others. Partnering with the Chamber to ensure the success of this event were; Blink Bmobile, IBIS,
IGOVTT, Microsoft, Ministry of National Security, T&TEC and Peter Richards Landscaping Limited.
BizOppsTT
On December 3, 2013, the Chamber in collaboration with RBC Bank Limited hosted a session entitled
“Understanding Workplace Fraud and Criminal Behaviour”. The session was facilitated by Mr. Jeremy
Jones, Head – Enterprise Services, Technology and Enterprise Services, RBC Financial (Caribbean)
Limited and Mr. Antonio Ventour, Manager – Fraud and Corporate Investigations, RBC Financial (Caribbean)
Limited. RBC Bank Limited was the exclusive sponsor of the session.
Understanding Workplace Fraud and CriminalBehaviour
The Event, hosted by the Chamber’s Marketing and Communications Unit, took place on September 26,
2013 at the CLICO Hospitality booth of the Queen’s Park Oval. New members met, greeted and networked
with each other and Chamber Executives. Partnering with the Chamber to host the event was PWC.
Meet Me @ Five!
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Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
he year 2013 ended with the Tobago
Division pursuing its strategic plan
– to invigorate the local economy.
Its four sub-committees Business
Development, Inter-island Transport,
Security and Environment all reported on their
various initiatives as follows:
Tourism numbers remained down, due
primarily to lack of product branding,
marketing and problems with the airlift. Issues
with the inter-island ferry service also
contributed negatively to satisfactory
movement of local goods and services. The
Division is however hopeful that following
communications with key parties in relation
to the air and sea bridge, the efforts will bear
f rui t , moreso in the tour ism sec tor .
A key concern for the Division for all of 2013
has been improving eff icacy of the
government’s loan guarantee (GLG)
programme. The programme was designed tooffer financial help to tourism sector businesses
on the island which have been negatively
T
Chamber
affected by the economic climate. The
Chamber has met with all the players of the
GLG Fund over the course of last year, and
will continue to advocate for improvements.
Security in the lead up to the Christmas season
remained a clouded issue for Tobago, as much
was still to be finalised, e.g. monitoring of
surveillance cameras, police related issues
(manpower, visibility and customer service).
In an effort to effect changes, the Tobago
Division met with the Assistant Superintendent
(ASP) of the T&T Police Service who assured
the private sector of his Division’s ability to
deal with the criminal element on the island.
The Chamber by way of strengthening the
relationship of the business sector with the
nation’s crime-fighters, made a small donation
of trousers for the Tobago bike squad.
During this quarter the Citizen Security
Programme (CSP) initiated a meeting with
the Division. Plans were drawn up to involvethe business sector in a concentrated Tobago
outreach initiative to create awareness among
citizens about the risk due to crime and factors
to mitigate it, as well as for dealing the wider
responsibilities of the public in order to
encourage a crime free environment.
Challenges to the Tobago environment – due
in large part to improper waste management
techniques and provision for municipal solid
waste became the focus of the Division.
Driving the challenge was clause in the
proposed Beverage and Containers Act for
manufacturers and distributors to buy back
the receptacles from which their products was
sold. The Division took the stance that since
Tobago merchants already face high costs to
take their goods to market, an alternative to
the buyback needed to be found, for example,
better recycling of plastic drink containers to
begin with, but eventually converting other
streams of waste into revenue. To achieve
these ends the Tobago Division of Chamber
is cultivating partnerships locally amongNGO’s and other environmental interests.
Quarterly Report Tobago Division - Q4 2013
Are you looking for an ideal location to host your Private Meetings, Training Sessions,Product or Media Launches, Christmas Cocktails or even your Wedding Receptions?
Then your Chamber is here to meet your needs! Duncan Campbell Meeting Room
WM Gordon Gordon Board Room
Leon AgostiniConference Hall
Events have become the hallmark for many Corporate Communications andMarketing Divisions and finding that ideal venue is perhaps one of the mostimportant aspects to the success of all activities. At the Trinidad and Tobago
Chamber of Industry and Commerce we pride ourselves in providing rooms forsmall and medium sized functions. Our venue, at Columbus Circle, Westmoorings,has been rented by many members and non-members.
As a “One Stop Shop” we provide complete services - Wheel-chair access,Parking, High Speed Internet access, Catering, Audio and Video, all in our air-conditioned facility. Our rates are among the lowest, given our secure and sceniclocation. As a member of the Chamber your rental fee is discounted by 10%.
Named after the Chamber’s first President, our Leon Agostini Conference Hall,accommodates Theatre seating up to 200 persons and Banquet seating of 180(rectangular tables) or 120 (round tables). Our Duncan Campbell Meeting Room
can accommodate Theatre seating up to 40 persons and Round table seating upto a maximum of 16 persons. Our special offer to weekend clients is the WMGordon Gordon Board Room which accommodates up to 14 persons in comfortableexecutive style.
The Chamber’s staff stands ready to assist and will work with you in ensuring thesuccess of your event. Upon request we will assist with the coordination at areasonable fee.
We invite you to contact Eustace Pierre at 637-6966 ext. 286 or [email protected] so that a tour of our facilities can be arranged.Thank you for your continued support and we look forward to welcoming you.
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Trinidad & TobagoDebates CommissionLeading Change
IMPACT 69
he Trinidad and Tobago Chamber
of Industry and Commerce ,
recognising that the political processof Trinidad and Tobago did not
include the formal debating of key issues by
appropriate leaders or representatives of
opposing parties in a publicized forum, and
believing that such debating would bring
significant value to the citizens of T&T,
championed the creation on the Trinidad and
Tobago Debates Commission (TTDC) in April
2010.
TTDC is an independent, autonomous, not
for profit organisation committed to changing
the landscape of Trinidad & Tobago’s politics
by advocating for the country’s political
leaders to participate in electoral debates in
the public fora.
TTDC is currently governed by eight
independent Commissioners who have been
chosen to cover a range of professions and
demographics ensuring a fair and balanced
perspective, namely social scientist Father
Clyde Harvey, retired Justice of Appeal
Humphrey Stollmeyer, banker Ronald
Harford, academic Professor Rhoda Reddock,media practitioner Kiran Maharaj, entrepreneur
Angella Persad and Chairman Andrew Sabga,
a businessman and former Chamber President.
TTDC is funded by both the private sector
and civil society and the secretariat is housed
at the Chamber.
TTDC’s first attempt to host a debate in the
lead up to General Elections in 2010 was not
successful as agreement to debate by all the
leaders was not forthcoming. However, since
its inception in 2010, TTDC has successfully
hosted debates for three elections – LocalGovernment Elections 2010, Tobago House
of Assembly Elections 2013 and Local
Government Elections 2013. These debates
covered areas such as Tobago Economic
Development, Local Government Reform,
Social Sector Development and Local
Government Representation. As a result of these three debates, the country became more
acutely aware of electoral debates of this
magnitude in the local election landscape for
the first time.
Although TTDC hosted its first debate in 2010,
it was truly the 2013 debates that made us a
household name with several groups calling
for the Commission to host debates outside of
the regular national electoral debates. The
debates were major news stories on several
media stations, commending the work done
by the Debates Commission. Several social
media sites – including the TTDC facebook
page – was flooded with positive comments
by citizens on the impact of the debates. One
such comment thanked “TTDC and by
extension TTCIC for the well produced
debates”.
It is truly important for TTDC to ensure that
there is maximum public awareness, interest
and involvement in the debates, as they are
staged to educate the public to make informed
decisions when voting for the leaders of this
twin-island Republic. The debates help withour political evolution and reinforce democracy
and TTDC will continue to call for the support
of the public for feedback on the key issues
that they would like to hear debated.
TTDC believes that citizens have the right to
participate fully in the processes of governance
and is committed to providing a forum
whereby the people of Trinidad and Tobago
can continue to have unimpeded access to and
learn more about the political candidates who
wish to serve them. Debates will therefore
allow for more informed political decision-
making by the electorate. The TTDC has
already begun to prepare for debates for the
upcoming General Elections which are due in
2015. The Debates Commission anticipates
continued support from Corporate T&T and
civil society as we advocate for further
transparency and accountability in election
campaigning, thereby giving the voting public
the opportunity to make more informed
choices.
T
Contact • Vol.14 No.1 2014
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70
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
he degree of difficulty inherent in
leadership is sometimes made to
appear non-existent by those who do
it selflessly. The time and dedication
to duty by a leader is often seen as a matter
of simply accomplishing some tasks and
calling it a day. To the onlooker the deft
balance of authority, mediation skills, vision
and heart it takes often goes unrealized.
In communities such as the ones the Citizen
Security Programme (CSP) has partnered with
in its initial pilot phase, leadership has been
one of the key elements to the success
experienced with the Programme’s methods.
In truth, the key to many of the achievements
have been the leaders in communities and
organisations who have stepped up to the plate
and engaged the tasks head on.
We can speak of youth leadership of the typeexhibited by Tisha Mohan and Kesean
Bascombe. Both were awarded special prizes
by the CSP last year for the critical role they
played in their communities. Kesean who
hails from Quash Trace, Sangre Grande was
the youngest person to chair his Community
Action Council (CAC) as a Deputy Chairman.
His founding of the Quash Trace Management
Council, an organisation of primarily young
people saw improvements to the community
being maintained youths, something previously
not a part of the community’s landscape..
Tisha, of Farm Road, St. Joseph, is a young
lady of stalwart character who during the
meetings of her (CAC) often enquired about
programmes that were designed for youth
advancement. At a mere 18 years, Tisha was
vocal enough in her encounters to have been
placed on the committee which meets with
the Land Settlement Agency to settle matters
of land tenure for residents of her community.
Having ensured that opportunities were created
for the youth of her community she didn’t
stop there. During a sound reinforcementworkshop sponsored by the CSP, Tisha braved
inclement weather to mobilise youths in her
T
The Dispute Resolution Centre
community to ensure they did not miss the
opportunity to gain another skill. Many are
the occasions where, without leadership the
impetus needed to change a community into
a place of hope and success, the status quo
no matter how dangerous would have been
maintained. The community of Never Dirty
was awarded the Safest Community Platinum
award by the CSP at the end of 2013.
The reason was simple, a community which
had registered some twelve murders in 2008
and which had earned the reputation as one
of the most dangerous places in the country,
transformed its fortunes and registered no
murders in 2012 or 2013. The result of
collaborative efforts among CSP programming
and the leadership of the major churches and
community structures in the area, the story
of Never Dirty is one which epitomizes the
impact of strong, positive leadership. Thestrength to take up the challenge, the vision
and the tenacity to stay the course are all
facets of the leadership that ensured this
transformation.
Throughout the length and breadth of the
communities that CSP has partnered with
there are examples of stalwart leaders who
stand up and take that uncommon step to
create light where it is most needed. Those
who answer the call to lend a hand and delve
heart first into alleviating strife, teaching
much needed life skills or giving opportunities
which change lives. In Arima a school
principal facilitates a youth group that has
taken young people through various
experiences which shape their ability to adapt
to various challenges in life. Her dedication
to raising the standard of community conduct
attracts assistance and sponsorhip from private
citizens and businesses in her community.
In another eastern community one gentleman
teaches youth the game of football. Not only
has he produced stellar players who have
contributed to the pool of national players buthe bridges important gaps. There are residents
of surrounding communities who will not
enter the location that he is from, yet they all
send their children to him to learn the game
and benefit from his discipline.
The ability to engender that level of trust and
willingness to have one’s children take a path
different than their own is only facilitated by
an individual of uncommon character and
good standing. Moving to the environs of thecapital city another football coach went from
being a new invitee to a meeting to being the
Chairman of the CAC for his area. His ability
to speak to the youth from warring factions
within his community has been responsible
for the discovery of many talented young
people in sport, photography and even
mediation.
During the five years of its operation in T&T
the CSP has been graced with the experience
of myriad situations of positive growth withincommunities. In the partner communities we
have seen a 60% reduction in murders, more
than a 40% reduction in woundings and
shootings and a 40% decrease in sexual
offences . We have witnessed the
transformation of communities from hot spots
to the site of many cool things happening.
There has been the coming together of
communities which traditionally have been
at odds for more than a decade. All of this is
due to the work of people who have spared
no effort, and even suffered losses, to ensure
that the vision of a better place and a better
quality of life for themselves and future
generations was realised. They remain the
foundation of the programme and its drive
f o r c o mmu n i t y e mp o w e r me n t a n d
enhancement towards the goal of crime
reduction. It is no small feat that so much has
been accomplished in five years and will
continue to be accomplished by virtue of the
exceptional commitment given by the leaders
at its core.
Published in Partnership with the Citizens
Security Programme
Community Leadership and the Citizens SecurityProgramme
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ACCA Pg 4
ACI Pg 9
Arthur Lok Jack Graduate School of Business Pg 57
BEI International Limited Pg 23
Beacon Pg 41
bpTT Pg 45
Boss Pg 29
Colfire Pg 3
Columbus Business Solutions Pg 6
Caribbean Institute for Security & Public Safety Pg 7
Caribabies Mobile Creche Pg 35
Courts Pg 63
Eureka Communications Limited Pg 31
Eximbank Pg 33
Export Trinidad and Tobago Pg 38
Guardian Group Pg 61
JG Design Caribbean Pg 11
Kex Limited Pg 14
Laparkan Pg 27
Advertisers72
Lexmark Outside Back Cover
MBM Pg 39
Neal & Massy Automotive Ltd Inside Back
Pereira & Company Ltd Pg 2
PWC Pg 65
Repsol Pg 19
Republic Bank Pg 8
Southern Sales & Service Co. Ltd (Kia Motors) Pg 21
SSS Rental Division Inside Front
Telecommunications Authority of
Trinidad and Tobago Pg 55
The Fitness Center Ltd Pg 47
Trinidad and Tobago Securities and
Exchange Commission Pg 5 & 59
Trinre Pg 16
Unipet Pg 25
UWI Pg 71
Voila Gourmet Catrering Pg 64
Women Only Workout Pg 72
Trinidad and Tobago Chamber of Industry and Commerce • www.chamber.org.tt
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